Cengage Learning jobs in Wilmington, DE

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Lead for Cengage Work Program Management** We are in search of a proficient and dedicated Program Manager to become part of our high-achieving team. This position offers great visibility and brings about various challenges and opportunities to achieve significant results through problem-solving, teamwork, and leadership. The Program Management Lead will collaborate with Product Management, User Experience Development, Content Creation, Go-to-Market, Sales, Customer Support, and Engineering to ensure alignment and successful achievement of program goals. This role is essential in guiding the product technology teams towards a Product Operating Model, encouraging a collaborative, empowered, and outcome-focused approach. **What You'll Do Here** + **Lead Program Initiatives:** Work with leads to deliver projects through lifecycle phases. Align key deliverables for program success. + **Foster Communication and Transparency** : Foster communication and facilitate regular planning/status meetings within workstreams, updating C-level partners on program health and progress. Stay proactive in overseeing critical decisions, monitor their progress, and communicating updates to ensure transparency among all collaborators. + **Address Obstacles:** Identify and solve obstacles, trade-offs, and key path problems by managing risks, issues, and changes through tools like risk registers and PMO protocols. + **Manage Budgets and Resources** : Develop and lead all aspects of program budgets, ensuring costs stay within target across all workstreams. Optimize prioritization of resources, including vendor teams, to improve efficiency and delivery. + **Ensure Customer Readiness:** Ensure customer support expectations are set, training is planned, and validation activities (e.g., UX testing) are implemented effectively to drive a seamless customer experience. + **Detail program health** with actionable reporting on key achievements, metrics, risks, and insights for informed decision-making. + **Assist in Planning:** Aid in roadmap and initiative planning by aligning with product management objectives and maintaining program focus. + **Drive Constant Advancement:** Advocate for and drive constant advancements in processes, strategic alignment, and communication to facilitate successful implementation across all workstreams. Assist in transitioning to a Product Operating Model by integrating practices that empower product teams and nurture a focus on market outcomes. **Skills You'll Need for This Role** + **Experience** : At least 5 years of experience in technology program management that demonstrate leadership across multiple business functions. + **Cross-Functional Collaboration:** Strong capacity to cooperate with teams in Product, Engineering, UX, Marketing, Content Development, Technology Operations, Sales, and Customer Support to achieve results and address difficulties. + **Program Management Expertise:** Demonstrable ability to lead complex programs with multiple breakthroughs, cross-functional dependencies, and varying priorities while keeping focus on program goals and outcomes. + **Leadership and Influence:** Outstanding communication skills and the ability to cultivate positive partnerships and sway collaborators at every level, from executives to team members. + **Facilitation Skills:** Skilled at facilitating productive meetings, leading decision-making discussions, and ensuring alignment across team members. + **Financial and Resource Management:** Proficient in handling program budgets, prioritizing resources, and supervising vendor teams, emphasizing cost control and streamlined delivery. + **Risk and Change Management:** Skilled at managing risks and organizational changes, with practical experience using tools such as risk registers and issue logs to track program advancement. + **Problem-Solving:** Exhibit proven organizational and critical-thinking abilities to excel in uncertain, dynamic, and innovative settings. + **Technical Familiarity:** Familiarity with software development practices (e.g., Agile/Scrum, Kanban, SAFe) and tools (e.g., Aha!, JIRA, Confluence, and SmartSheet). + **Change Management:** Experience in helping teams transition to new operational models, particularly from a project-based approach to a product-centric one. + Emotional Intelligence: Ability to read the room, recognize and manage through misalignment and complex situations. **Preferred Qualifications** + PMP or a similar project/program management certification. + Demonstrated accomplishment in spearheading projects encompassing various business departments like Marketing, Technology, UX, and Customer Support. + Familiarity with the Product Operating Model. + Experience in the EdTech or education sector, especially within fast-growth businesses like Ed2Go, InfoSec, or Milady. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 20% Annual: Individual Target $117,100.00 - $180,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **Overview** The Media Producer (MP) is a member of the Creative Media Design Team, responsible for creating, managing, and delivering video and audio assets. This fast-paced and creative role requires a committed and responsible individual with strong communication and organizational skills. Leadership and motivational qualities are essential, as is the ability to meet deadlines and prioritize work. Candidates should have professional-level experience collaborating on the creation of media assets and possess insight into all aspects of the media production process. The MP will also be involved in vendor, collaborator, and project management. The ideal candidate thrives in a dynamic environment, takes pride in their work, and is proactive and organized with excellent communication skills. Joining our team means becoming part of a supportive and collaborative workforce, with access to training and tools that will accelerate your potential and support your career growth. **Responsibilities** The Media Producer plays a central role in the creation, editing, and delivery of media content for Cengage's online learning resources. Working both within the Creative Media Design Team-part of the larger Research, User Experience & Design Team-and across departments, the Media Producer collaborates with internal teams and external vendors to ensure timely, high-quality media production. This position combines hands-on editing with project leadership, vendor coordination, and process management across multiple projects. **Key Responsibilities** + Collaborate with partners from Research, User Experience & Design Teams, including Visual and Motion Designers, Art Directors, UX Designers, Instructional Designers, and Researchers + Partner with Learning Designers, Media Researchers, Content Managers, and Product Managers on media needs + Manage in-house and vendor-led media production workflows + Lead project kick-off meetings and maintain accountability among team members and vendors + Participate in hands-on production of video and audio assets + Build and maintain vendor relationships + Review vendor bids and ensure alignment with approved rates and budgets + Write and manage vendor contracts and approve invoices + Maintain accurate project status in systems such as Jira and Workfront + Ensure projects stay on schedule and within budget + Prioritize tasks and manage multiple projects independently + Continually develop skills in vendor, stakeholder, and project management **Required Qualifications** Candidates have had previous experience with project management in addition to hands on video and audio production. The role requires proficiency using Adobe Creative Suite tools and having a working knowledge of all common video and audio file types and formats. Knowledge in the use of a variety of audio/visual equipment, including cameras, audio recording equipment, and lighting equipment is expected. The Media Producer has experience in a corporate environment, including leading creative media kick-off meetings, attending stand-ups and updating team members with regular project status notes, and maintaining data integrity is all shared tracking systems. The Media Producer needs the ability to succeed in a fast-paced environment, handling quick turnarounds as well as appropriately prioritizing ongoing assignments in a team structure and as an individual contributor. The Media Producer is detail oriented with strong organizational and time management skills. Experience with Gen-AI tools and other emerging technologies. **Please submit a recent reel you have created with your application.** + Bachelor's or advanced degree, certification, or relevant experience + 3-5 years of videography and editing experience + 3-5 years of motion graphic experience + Proficient in Premiere, After Effects, and Audition, with familiarity in Photoshop, Illustrator, and Media Encoder, + Understanding of all aspects of media pre- and post-production + Experience with color grading, sound mixing, rotoscoping and compositing + Experience with camera, lighting, and sound equipment + Strong work ethic, and positive demeanor + Ability to develop effective working relationships in a remote environment + Outstanding written and verbal communication skills Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **Position overview:** Join our dynamic team as a SAP RAR Lead! We are seeking a dedicated individual with extensive experience and expertise in SAP SD and RAR. In this role, you will play a vital role in optimizing and streamlining our revenue accounting and reporting processes, working closely with various teams such as sales, finance, and IT. Your responsibilities will include configuring and customizing SAP RAR modules, ensuring accurate revenue recognition, and providing guidance on RAR best practices. We are looking for a detail-oriented professional with strong problem-solving skills and in-depth knowledge of SAP SD and RAR. If you are ready to take on this exciting challenge, we would love to hear from you! **Responsibilities:** + Configure and customize SAP RAR modules to meet business requirements + Collaborate with functional consultants and business stakeholders to gather and detail revenue accounting and reporting requirements + Ensure accurate revenue recognition and compliance with accounting standards + Provide guidance and support on RAR best practices + Perform system testing and support end-to-end implementation of SAP RAR + Collaborate with other technical teams to ensure seamless integration of SAP RAR with other SAP modules and external systems + Identify and resolve issues related to SAP RAR configuration and functionality + Stay up-to-date with the latest developments in SAP SD and RAR **Qualifications:** + Bachelor's degree in Computer Science, Information Systems, or a related field + Minimum of 8 years of experience in SAP SD and RAR + Strong knowledge of SAP SD and RAR modules, including revenue recognition processes and accounting principles + Experience in configuring and customizing SAP RAR modules + Proficiency in SAP SD pricing, billing, and order management processes + Understanding of integration points between SAP SD, RAR, and other SAP modules + Excellent problem-solving and analytical skills + Effective communication and interpersonal skills + Ability to work independently and collaboratively in a team environment + SAP SD and RAR certification is preferred Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $101,900.00 - $132,450.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** We are seeking a dedicated and meticulous Sales Support Specialist (SSS) to join our dynamic team. This unique position supports our sales representatives in both operational and digital capacities. Key responsibilities include aiding with administrative tasks, providing exceptional customer care, troubleshooting technical issues, and optimizing digital platforms. The ideal candidate will thrive in a collaborative environment, possess strong communication skills, and have a passion for customer care and results. This role offers an excellent opportunity for individuals interested in gaining customer-facing experience and considering a future career in sales. If you have remarkable organizational abilities and can manage various projects while providing outstanding service to customers and team members, consider joining our passionate team. This could be the perfect opportunity for you! **What you'll do:** + Support Sales Operations: Help the team with internal requests and daily operations to secure the achievement of the sales effort. + Effective Communication: Coordinate and communicate effectively with sales personnel and customers via phone and web conferencing. + Maintain Business Relationships: Provide updates on content, support interactions, manage orders, and assist faculty with digital solutions needs. + Proficient Use of Technology: Use technology communication tools proficiently to support operations. + Build Lasting Relationships: Employ clear, concise, and professional communication to establish and uphold connections with crucial individuals throughout designated accounts. + Focus on Digital Journey: Ensure correct digital product setup and fulfillment, focusing on enhancing the digital customer journey. + Technical Troubleshooting: Diagnose and troubleshoot reported customer technical issues effectively. + Data Analysis: Pull and analyze reports from internal systems to assist with opportunity and territory analysis. + Issue Resolution: Help diagnose the root cause of technical issues and navigate organizational processes to achieve resolution. + Commitment and Ownership: Follow through on commitments, demonstrate a clear sense of ownership, and take personal responsibility for decisions, actions, and outcomes. + CRM Maintenance: Update and maintain the CRM as needed. + Collaborative Efforts: Work efficiently with internal and external contacts to support the sales team in achieving sales goals. + Other duties as assigned by management. **Skill you will need:** + Associate degree or equivalent experience with a successful record of accomplishment desired; At least two years of successful sales, technical support, customer service, or proven experience preferred + Exceptional written and verbal communication skills + Strong problem-solving skills with the ability to communicate next steps clearly + Highly flexible and adaptable to change + Ability to build and maintain strong relationships with key customers + Proficiency in PC and Microsoft Office applications + Experience working with digital products/applications + Demonstrated experience managing business needs and planning + Proven track record of independently balancing multiple tasks and priorities Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $19.00 - $24.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values diversity, engagement, and discovery** Our inclusive culture fosters engagement and discovery, empowering you to bring your best self to work every day. **Job Description** Join Cengage as an Enrollment Representative and be part of a team dedicated to helping learners worldwide reach their educational and career aspirations. This is an outstanding chance to support our mission by connecting with prospective students and steering them toward programs that align with their goals. **What you will do here:** Enrollment Representatives play a vital role in driving sales revenue for our Ed2go continuing education and career training programs. As an Enrollment Representative, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program while ensuring a top-notch customer experience at every touchpoint. At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Enrollment Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you! Candidates will need to possess basic computer knowledge and skills, including the ability to navigate common software applications and systems. Additionally, they should demonstrate the capability to perform basic troubleshooting when technical issues arise to ensure smooth and efficient operations. **Technology Requirements:** + Basic Computer Literacy: Ability to operate a computer confidently, including navigating operating systems and common software applications. + System Navigation: Proficiency in using web-based platforms, CRM systems, and enrollment tools to manage student information and workflows. + Troubleshooting Skills: Ability to perform basic troubleshooting when technical issues arise, such as connectivity problems, login errors, or navigation challenges. + Adaptability: Willingness to learn new technologies and adjust quickly to updates or changes in systems. + Communication Tools: Familiarity with email platforms, video conferencing tools, and instant messaging applications for effective virtual communication. **To succeed in this role, you will:** + Skillfully ask probing questions and overcome objections. + Counsel prospective students regarding their educational and career objectives. + Guide students through the enrollment process. + Successfully implement strategies to meet enrollment objectives. **Skills you will need here:** _(Required)_ + Technical expertise and capability to operate applications. + Reliable Wifi connection. (Not a Hotspot) _(Preferred)_ + Proven success in a customer-facing role. + Some college coursework or degree. + Prior experience in Student Admissions/Enrollment. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $27.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Associate Channel Partnership Manager** Join Cengage as a Channel Partnership Manager and play a pivotal role in crafting our product management strategies. You'll drive innovation, foster positive relationships, and help us deliver world-class educational solutions! **Partnership Responsibilities:** + Manage a pipeline of qualified leads to source and pursue partnerships aligning with our business goals + Negotiate favorable business terms and establish appropriate contract terms with leadership in Product and Legal + Coordinate contract management, renewals, and provide regular updates to collaborators + Identify and resolve issues with current third-party content providers + Assist in new vendor implementation efforts and collaborate with product/technology leadership on development impacts + Contribute to the annual partnership roadmap and planning, managing critical metrics for performance **Other Responsibilities:** + Support point-in-time needs and resource gaps within the Product Department + Work on high impact processes, projects, or tasks that have an immediate impact on the business + Contribute to planning efforts within the Product Department **Your Abilities:** + Intellectually curious, highly analytical, and capable of synthesizing information from multiple outputs + Fast learner with a passion for continuous innovation and improvement + Ability to tackle complicated problems by breaking them down into digestible chunks + Organized, meticulous, and able to prioritize tasks effectively **Your Qualifications:** + Bachelor's degree or equivalent experience + 3-5 years of work experience in a software/technology or education/publishing company + Strong computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) + Excellent written and verbal communication skills + Diligent and flexible + Experience with Microsoft Visio, Project, or MindMap software a plus + Experience with business intelligence or analytics a plus + Experience driving or supporting the launch of new processes, projects, or products a plus Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power! Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** As a Senior Product Manager on the ed2go team at Cengage Group, you'll help shape the technology foundation that connects learners, partners, and enterprise systems. You'll guide the vision and roadmap for platform capabilities, data pipelines, and integrations that make learning experiences more connected, efficient, and insightful. You'll work across teams to design systems that scale, improve data quality, and enable better decision-making. This role is ideal for someone who enjoys solving complex technical challenges, connecting ideas across teams, and driving results that make a measurable impact on learners and business outcomes. **What You'll Do Here:** **Lead Strategy and Vision** + Define and evolve the roadmap for ed2go's platform, data, and integration capabilities. + Collaborate with engineering, architecture, and analytics teams to align technical investments with business goals. + Drive initiatives that improve platform scalability, data reliability, and system interoperability. **Build and Strengthen Integrations** + Lead the end-to-end lifecycle for integrations across Salesforce, SAP, enrollment, and learning systems. + Partner with enterprise teams to enhance data exchange through modern APIs and event-driven architectures. + Ensure that systems share accurate, secure, and timely information to support operational and learner outcomes. **Collaborate Across Teams** + Work closely with product, engineering, analytics, and design teams to deliver shared services and tools that enable faster, smarter decisions. + Partner with marketing, service, finance, and operations teams to ensure alignment and adoption of shared capabilities. + Foster transparent communication and collaboration across technical and business partners. **Deliver and Improve** + Write clear, outcome-based epics and user stories that guide development and measure success. + Balance priorities across short-term needs and long-term technical investments. + Promote agile best practices, documentation, and continuous improvement across teams. **Skills You'll Need Here:** + Bachelor's degree or equivalent experience. + 6+ years in product management or related technical product roles. + Experience leading platform, data, or integration-focused initiatives. + Understanding of SaaS architecture, APIs, data pipelines, and system design. + Familiarity with tools such as Jira, Confluence, Amplitude, and GA4. + Strong communication and documentation skills, with the ability to translate complexity into clarity. + Experience working in collaborative, cross-functional environments. + Curiosity, empathy, and a growth mindset-combined with a drive for delivering real-world outcomes. + Experience in edtech, ecommerce, or enterprise SaaS environments is a plus. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 15% Annual: Individual Target $117,100.00 - $152,200.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . We're looking for a passionate **UX Designer** to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. **What You'll Do** + Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. + Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses and inform decision-making. + Collaborate with product and analytics teams to design experiments and interpret results. + Apply strong interaction and visual design skills while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. + Contribute to our design system and help elevate design quality across the organization. **What We're Looking For** + 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. + Expertise in **Figma (or similar design tools)** and comfort working with design systems. + Proven experience leveraging **data analytics, experimentation (A/B and multivariate testing)** to drive design decisions. + Strong understanding of user-centered design principles and usability best practices. + Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. + Experience with iterative product development and agile workflows. + Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $97,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning:** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery:** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** Cengage is on a mission to make every student a confident learner, and we are looking for a Lead Digital Product Analytics to help achieve that goal. **Role Overview:** We are seeking an experienced Lead/Director Product Analytics to be responsible for the evolution of our product intelligence and experimentation capability across Cengage's digital portfolio. Reporting to the leader of the Product Analytics team, this individual will build and scale a modern analytics function that influences product strategy, improves learner outcomes, and fuels the next wave of digital innovation across the enterprise. You will lead a high-performing team of product analytics scientists, partner closely with Product, Technology, Marketing, Business partners and serve as a leader with vision on digital learning intelligence and student engagement measurement. This role blends strategic vision, analytical difficulty, and hands-on leadership to elevate Cengage's digital product decisions and culture of experimentation. **What You'll Do Here:** In this role you will help Cengage set up our product analytics practice. Work with product and technology teams to understand customer needs. Use Amplitude and other analytics tools to tag the full digital experience. Gather appropriate data and build metrics and insights. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify customer response to product changes and measure the business value and customer satisfaction delivered by the digital product. The ideal candidate is an expert analytical and process improvement professional, with experience in data-driven decision making and Digital clickstream data, product analytics concepts with ideally some exposure to digital marketing and data science. You will lead a team of analysts and data scientists, collaborating with various partners in global businesses on important analytics and product tasks. Are you motivated by working to refine analytical capability in established businesses, while bringing standard methodologies and analytical horsepower to more up-and-coming ones? Reporting to the Head of Product Analytics, you will help bring this strategic process thinking and continual improvement to Cengage's global businesses. **What You'll Do** + Develop and implement the enterprise product analytics strategy aligned to Cengage's learning and product vision + Lead and mentor a team of analysts and data scientists, embedding best-in-class practices in experimentation, measurement, and insight generation + Drive end-to-end instrumentation strategy, partnering with tech teams to ensure scalable, accurate, and consistent tracking across platforms and experiences + Champion a customer-focused product culture, turning data into actionable stories and strategic recommendations + Partner with product and design leadership to shape product roadmaps advised by learning science, behavioral signal analysis, and student outcome metrics + Lead the design and governance of A/B testing and experimentation frameworks to evaluate features, optimize experience flow, and validate product hypotheses + Operationalize product health dashboards, KPI frameworks, and executive-ready insights to track success and guide strategic tradeoffs + Collaborate closely with data engineering/platform teams to ensure robust data pipelines, semantic layer consistency, and scalable analytic infrastructure + Influence digital architecture direction for next-generation learning signals, engagement models, and LTV-style student value frameworks + Serve as a senior thought partner to business units on sophisticated analytics, segmentation, and predictive modeling approaches + Build readiness and maturity around analytics enablement, training product and business stakeholders on data literacy and measurement excellence. **Who You Are:** + Strategic leader with 8+ years in product analytics, digital analytics, or data science, including 3+ years managing high-performing teams + Experience scaling analytics teams and capabilities in a digital product or software-based environment + Sophisticated knowledge of product analytics tools (Amplitude, Adobe Analytics, etc.) and cloud and data platforms (Snowflake, AWS, Databricks, etc.) + Proven track record of building experimentation programs, KPI frameworks, and translating insights into product and customer experience improvements + Strong storytelling ability with executive presence - able to synthesize sophisticated data into compelling narratives + Proficient with SQL, Python and/or R, and data visualization tools (Power BI, etc.) + Deep knowledge of digital engagement, funnel optimization, and behavioral analytics. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 25% Annual: Individual Target $117,000.00 - $152,500.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

We are looking for a Senior Manager, Payroll to join our Payroll Team in Philadelphia, PA, Kansas City, or Ann Arbor, MI. This is an exciting leadership opportunity to manage a team of three and oversee complex payroll operations for the U.S. and Canada. You'll focus on tax jurisdictions, executive compensation and the oversight of day-to-day payroll processing, making this role both challenging and rewarding. If you have deep expertise in payroll compliance and leadership experience, we'd love to speak with you! About You- experience, education, skills, and accomplishments Bachelor's degree in accounting, Finance, Business Administration, or related field or equivalent, relevant work experience Minimum 10 years of payroll experience, including multi-jurisdictional tax compliance. 5+ years' experience managing payroll teams and leading strategic initiatives. 2+ years' experience using ADP or similar payroll management systems It would be great if you also have: Experience with global payroll operations. Strong knowledge of U.S. and Canadian payroll regulations. Experience with executive compensation and complex pay structures. Familiarity with third-party payroll vendor management. Exposure to payroll system implementations and process improvement projects. What will you be doing in this role? Oversee payroll processes, programs, and policies for U.S. and Canada. Manage third-party payroll vendors and ensure compliance with regulations. Provide training, guidance, and feedback to team members to support growth and success. Influence stakeholders and drive acceptance of payroll policies and practices. Lead department-level process improvement initiatives and contribute to organizational strategy. Set team goals, establish performance metrics, and monitor progress. Delegate work effectively, remove roadblocks, and ensure accountability. Build and maintain a diverse, high-performing team aligned with business objectives. About the Team You will manage a team of three payroll professionals. The team culture emphasizes collaboration, respect, and continuous improvement. While you'll be less hands-on with day-to-day payroll processing, you'll play a critical role in handling complex tax jurisdictions and executive pay. Hours of Work This is a full-time position, primarily working core business hours in your local time zone. Hybrid schedule: Up to 3 days per week in the office. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Lead for Cengage Work Program Management** We are in search of a proficient and dedicated Program Manager to become part of our high-achieving team. This position offers great visibility and brings about various challenges and opportunities to achieve significant results through problem-solving, teamwork, and leadership. The Program Management Lead will collaborate with Product Management, User Experience Development, Content Creation, Go-to-Market, Sales, Customer Support, and Engineering to ensure alignment and successful achievement of program goals. This role is essential in guiding the product technology teams towards a Product Operating Model, encouraging a collaborative, empowered, and outcome-focused approach. **What You'll Do Here** + **Lead Program Initiatives:** Work with leads to deliver projects through lifecycle phases. Align key deliverables for program success. + **Foster Communication and Transparency** : Foster communication and facilitate regular planning/status meetings within workstreams, updating C-level partners on program health and progress. Stay proactive in overseeing critical decisions, monitor their progress, and communicating updates to ensure transparency among all collaborators. + **Address Obstacles:** Identify and solve obstacles, trade-offs, and key path problems by managing risks, issues, and changes through tools like risk registers and PMO protocols. + **Manage Budgets and Resources** : Develop and lead all aspects of program budgets, ensuring costs stay within target across all workstreams. Optimize prioritization of resources, including vendor teams, to improve efficiency and delivery. + **Ensure Customer Readiness:** Ensure customer support expectations are set, training is planned, and validation activities (e.g., UX testing) are implemented effectively to drive a seamless customer experience. + **Detail program health** with actionable reporting on key achievements, metrics, risks, and insights for informed decision-making. + **Assist in Planning:** Aid in roadmap and initiative planning by aligning with product management objectives and maintaining program focus. + **Drive Constant Advancement:** Advocate for and drive constant advancements in processes, strategic alignment, and communication to facilitate successful implementation across all workstreams. Assist in transitioning to a Product Operating Model by integrating practices that empower product teams and nurture a focus on market outcomes. **Skills You'll Need for This Role** + **Experience** : At least 5 years of experience in technology program management that demonstrate leadership across multiple business functions. + **Cross-Functional Collaboration:** Strong capacity to cooperate with teams in Product, Engineering, UX, Marketing, Content Development, Technology Operations, Sales, and Customer Support to achieve results and address difficulties. + **Program Management Expertise:** Demonstrable ability to lead complex programs with multiple breakthroughs, cross-functional dependencies, and varying priorities while keeping focus on program goals and outcomes. + **Leadership and Influence:** Outstanding communication skills and the ability to cultivate positive partnerships and sway collaborators at every level, from executives to team members. + **Facilitation Skills:** Skilled at facilitating productive meetings, leading decision-making discussions, and ensuring alignment across team members. + **Financial and Resource Management:** Proficient in handling program budgets, prioritizing resources, and supervising vendor teams, emphasizing cost control and streamlined delivery. + **Risk and Change Management:** Skilled at managing risks and organizational changes, with practical experience using tools such as risk registers and issue logs to track program advancement. + **Problem-Solving:** Exhibit proven organizational and critical-thinking abilities to excel in uncertain, dynamic, and innovative settings. + **Technical Familiarity:** Familiarity with software development practices (e.g., Agile/Scrum, Kanban, SAFe) and tools (e.g., Aha!, JIRA, Confluence, and SmartSheet). + **Change Management:** Experience in helping teams transition to new operational models, particularly from a project-based approach to a product-centric one. + Emotional Intelligence: Ability to read the room, recognize and manage through misalignment and complex situations. **Preferred Qualifications** + PMP or a similar project/program management certification. + Demonstrated accomplishment in spearheading projects encompassing various business departments like Marketing, Technology, UX, and Customer Support. + Familiarity with the Product Operating Model. + Experience in the EdTech or education sector, especially within fast-growth businesses like Ed2Go, InfoSec, or Milady. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 20% Annual: Individual Target $117,100.00 - $180,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **Position overview:** Join our dynamic team as a SAP RAR Lead! We are seeking a dedicated individual with extensive experience and expertise in SAP SD and RAR. In this role, you will play a vital role in optimizing and streamlining our revenue accounting and reporting processes, working closely with various teams such as sales, finance, and IT. Your responsibilities will include configuring and customizing SAP RAR modules, ensuring accurate revenue recognition, and providing guidance on RAR best practices. We are looking for a detail-oriented professional with strong problem-solving skills and in-depth knowledge of SAP SD and RAR. If you are ready to take on this exciting challenge, we would love to hear from you! **Responsibilities:** + Configure and customize SAP RAR modules to meet business requirements + Collaborate with functional consultants and business stakeholders to gather and detail revenue accounting and reporting requirements + Ensure accurate revenue recognition and compliance with accounting standards + Provide guidance and support on RAR best practices + Perform system testing and support end-to-end implementation of SAP RAR + Collaborate with other technical teams to ensure seamless integration of SAP RAR with other SAP modules and external systems + Identify and resolve issues related to SAP RAR configuration and functionality + Stay up-to-date with the latest developments in SAP SD and RAR **Qualifications:** + Bachelor's degree in Computer Science, Information Systems, or a related field + Minimum of 8 years of experience in SAP SD and RAR + Strong knowledge of SAP SD and RAR modules, including revenue recognition processes and accounting principles + Experience in configuring and customizing SAP RAR modules + Proficiency in SAP SD pricing, billing, and order management processes + Understanding of integration points between SAP SD, RAR, and other SAP modules + Excellent problem-solving and analytical skills + Effective communication and interpersonal skills + Ability to work independently and collaboratively in a team environment + SAP SD and RAR certification is preferred Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $101,900.00 - $132,450.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . **Associate Channel Partnership Manager** Join Cengage as a Channel Partnership Manager and play a pivotal role in crafting our product management strategies. You'll drive innovation, foster positive relationships, and help us deliver world-class educational solutions! **Partnership Responsibilities:** + Manage a pipeline of qualified leads to source and pursue partnerships aligning with our business goals + Negotiate favorable business terms and establish appropriate contract terms with leadership in Product and Legal + Coordinate contract management, renewals, and provide regular updates to collaborators + Identify and resolve issues with current third-party content providers + Assist in new vendor implementation efforts and collaborate with product/technology leadership on development impacts + Contribute to the annual partnership roadmap and planning, managing critical metrics for performance **Other Responsibilities:** + Support point-in-time needs and resource gaps within the Product Department + Work on high impact processes, projects, or tasks that have an immediate impact on the business + Contribute to planning efforts within the Product Department **Your Abilities:** + Intellectually curious, highly analytical, and capable of synthesizing information from multiple outputs + Fast learner with a passion for continuous innovation and improvement + Ability to tackle complicated problems by breaking them down into digestible chunks + Organized, meticulous, and able to prioritize tasks effectively **Your Qualifications:** + Bachelor's degree or equivalent experience + 3-5 years of work experience in a software/technology or education/publishing company + Strong computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) + Excellent written and verbal communication skills + Diligent and flexible + Experience with Microsoft Visio, Project, or MindMap software a plus + Experience with business intelligence or analytics a plus + Experience driving or supporting the launch of new processes, projects, or products a plus Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power! Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values diversity, engagement, and discovery** Our inclusive culture fosters engagement and discovery, empowering you to bring your best self to work every day. **Job Description** Join Cengage as an Enrollment Representative and be part of a team dedicated to helping learners worldwide reach their educational and career aspirations. This is an outstanding chance to support our mission by connecting with prospective students and steering them toward programs that align with their goals. **What you will do here:** Enrollment Representatives play a vital role in driving sales revenue for our Ed2go continuing education and career training programs. As an Enrollment Representative, you will be responsible for prioritizing qualified leads generated through various channels, including our website, referrals, live chat, and telephone. Your primary objective will be to match prospective students with the most suitable program while ensuring a top-notch customer experience at every touchpoint. At Cengage Group, we prioritize delivering the highest quality student experience from an individual's first contact with us through their initial enrollment. As an Enrollment Consultant, you'll play a crucial role in ensuring that our processes and infrastructure deliver on that promise. If you're a motivated self-starter with a passion for sales, customer service, and education, we want to hear from you! Candidates will need to possess basic computer knowledge and skills, including the ability to navigate common software applications and systems. Additionally, they should demonstrate the capability to perform basic troubleshooting when technical issues arise to ensure smooth and efficient operations. **Technology Requirements:** + Basic Computer Literacy: Ability to operate a computer confidently, including navigating operating systems and common software applications. + System Navigation: Proficiency in using web-based platforms, CRM systems, and enrollment tools to manage student information and workflows. + Troubleshooting Skills: Ability to perform basic troubleshooting when technical issues arise, such as connectivity problems, login errors, or navigation challenges. + Adaptability: Willingness to learn new technologies and adjust quickly to updates or changes in systems. + Communication Tools: Familiarity with email platforms, video conferencing tools, and instant messaging applications for effective virtual communication. **To succeed in this role, you will:** + Skillfully ask probing questions and overcome objections. + Counsel prospective students regarding their educational and career objectives. + Guide students through the enrollment process. + Successfully implement strategies to meet enrollment objectives. **Skills you will need here:** _(Required)_ + Technical expertise and capability to operate applications. + Reliable Wifi connection. (Not a Hotspot) _(Preferred)_ + Proven success in a customer-facing role. + Some college coursework or degree. + Prior experience in Student Admissions/Enrollment. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $27.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **Overview** The Media Producer (MP) is a member of the Creative Media Design Team, responsible for creating, managing, and delivering video and audio assets. This fast-paced and creative role requires a committed and responsible individual with strong communication and organizational skills. Leadership and motivational qualities are essential, as is the ability to meet deadlines and prioritize work. Candidates should have professional-level experience collaborating on the creation of media assets and possess insight into all aspects of the media production process. The MP will also be involved in vendor, collaborator, and project management. The ideal candidate thrives in a dynamic environment, takes pride in their work, and is proactive and organized with excellent communication skills. Joining our team means becoming part of a supportive and collaborative workforce, with access to training and tools that will accelerate your potential and support your career growth. **Responsibilities** The Media Producer plays a central role in the creation, editing, and delivery of media content for Cengage's online learning resources. Working both within the Creative Media Design Team-part of the larger Research, User Experience & Design Team-and across departments, the Media Producer collaborates with internal teams and external vendors to ensure timely, high-quality media production. This position combines hands-on editing with project leadership, vendor coordination, and process management across multiple projects. **Key Responsibilities** + Collaborate with partners from Research, User Experience & Design Teams, including Visual and Motion Designers, Art Directors, UX Designers, Instructional Designers, and Researchers + Partner with Learning Designers, Media Researchers, Content Managers, and Product Managers on media needs + Manage in-house and vendor-led media production workflows + Lead project kick-off meetings and maintain accountability among team members and vendors + Participate in hands-on production of video and audio assets + Build and maintain vendor relationships + Review vendor bids and ensure alignment with approved rates and budgets + Write and manage vendor contracts and approve invoices + Maintain accurate project status in systems such as Jira and Workfront + Ensure projects stay on schedule and within budget + Prioritize tasks and manage multiple projects independently + Continually develop skills in vendor, stakeholder, and project management **Required Qualifications** Candidates have had previous experience with project management in addition to hands on video and audio production. The role requires proficiency using Adobe Creative Suite tools and having a working knowledge of all common video and audio file types and formats. Knowledge in the use of a variety of audio/visual equipment, including cameras, audio recording equipment, and lighting equipment is expected. The Media Producer has experience in a corporate environment, including leading creative media kick-off meetings, attending stand-ups and updating team members with regular project status notes, and maintaining data integrity is all shared tracking systems. The Media Producer needs the ability to succeed in a fast-paced environment, handling quick turnarounds as well as appropriately prioritizing ongoing assignments in a team structure and as an individual contributor. The Media Producer is detail oriented with strong organizational and time management skills. Experience with Gen-AI tools and other emerging technologies. **Please submit a recent reel you have created with your application.** + Bachelor's or advanced degree, certification, or relevant experience + 3-5 years of videography and editing experience + 3-5 years of motion graphic experience + Proficient in Premiere, After Effects, and Audition, with familiarity in Photoshop, Illustrator, and Media Encoder, + Understanding of all aspects of media pre- and post-production + Experience with color grading, sound mixing, rotoscoping and compositing + Experience with camera, lighting, and sound equipment + Strong work ethic, and positive demeanor + Ability to develop effective working relationships in a remote environment + Outstanding written and verbal communication skills Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . We're looking for a passionate **UX Designer** to join the Cengage Work team and shape the future of our eCommerce experiences. In this role, you'll design solutions that are not only beautiful and intuitive but also grounded in data and experimentation. You'll work closely with product managers, engineers, researchers, and business stakeholders to create experiences that drive measurable business outcomes. **What You'll Do** + Lead end-to-end design for eCommerce flows, from discovery and concepting to high-fidelity design and delivery. + Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses and inform decision-making. + Collaborate with product and analytics teams to design experiments and interpret results. + Apply strong interaction and visual design skills while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. + Contribute to our design system and help elevate design quality across the organization. **What We're Looking For** + 3-5+ years of UX/UI design work experience, with a strong portfolio showcasing eCommerce projects. + Expertise in **Figma (or similar design tools)** and comfort working with design systems. + Proven experience leveraging **data analytics, experimentation (A/B and multivariate testing)** to drive design decisions. + Strong understanding of user-centered design principles and usability best practices. + Ability to collaborate across cross-functional teams, presenting and defending design decisions with confidence. + Experience with iterative product development and agile workflows. + Bonus: familiarity with conversion optimization, personalization, and behavioral analytics tools (e.g., Google Analytics, Optimizely, Amplitude). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 5% Annual: Individual Target $67,000.00 - $97,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values diversity, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** **The Client Operations Manager will:** This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Operations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency. The Client Operations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following: + Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients. + Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel. + Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success. + Analyze operational processes and performance data to find opportunities for improvement. + Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics. + Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training. + Work cross functionally with both internal departments and external clients to achieve goals. + Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients. + Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately. + Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner. + Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth. + Be responsible for related procurement processes and coordinate material and resources allocation. + Identify and address problems and opportunities for the business. + Provide data and support to management as needed. **Skills You'll Need Here:** **Basic:** + BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position. + Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work. + Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally. + Highly flexible and adaptable to change. + High energy and good communication skills both written and verbal. + Ability to interact professionally with Vice Presidents and Director level staff within clients. + Have a customer focused mentality; both in work with candidates, trainees and clients. + Comfortable using technology in performing routine job tasks and for product demonstration purposes. + Outstanding organizational and time management skills. + Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce. + Ability to monitor and evaluate operational data. **Preferred:** + Professional business-to-business/customer success experience (3 years strongly desired) + Experience working with adult learners and non-traditional students. + Proficiency in being a great partner within and outside one's own department. + Understanding of client relations/partnership management and how to efficiently work with external partnerships. + Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at ****************. **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . Cengage is on a mission to make every student a confident learner, and we are looking for a Lead Digital Product Analytics to help achieve that goal. **What You'll Do Here:** In this role you will help Cengage set up our world-class product analytics practice. You will work with product and technology teams to assess the needs of our customers, use amplitude and other product analytics tools to tag the end-to-end digital experience, collect the right data, and create metrics and insights from the data. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify customer response to product changes and measure the business value and customer satisfaction delivered by the digital product. The ideal candidate is an experienced analytical and process improvement professional, with experience in data-driven decision making and Digital clickstream data, product analytics concepts with ideally some exposure to digital marketing and data science. You will lead a team of analysts and data scientists, collaborating with various partners in global businesses on important analytics and product tasks. Are you motivated by working to refine analytical capability in established businesses, while bringing standard methodologies and analytical horsepower to more up-and-coming ones? Reporting to the VP, Head of Product Analytics, you will help bring this strategic process thinking and continual improvement to Cengage's global businesses. **What You'll Need:** + Highly analytical, with the ability to think through problems, business processes & metrics. + Ability to create, define, and implement a team vision and directive + High energy self-starter, comfortable acting as a player-coach + Comfortable setting clear expectations and coaching team and peers in process improvement methodologies + Ability to work with varied team members and groups (at all levels) + Bachelor's or Master's degree or equivalent experience and a shown foundation in statistical and data science (e.g. Machine Learning, Predictive analytics, etc.) concepts + 5+ years of analytics experience, including experience working in Marketing Analytics and Data Science + Strong communication and interpersonal skills + Excellent attention to detail and structured problem-solving skills + Skill with analytic tools ranging from relational databases and SQL to Excel, and Python/R + Ability to tell a clear story with data and translate to business and customer implications + Skilled with creating effective presentations, tailored to different audiences + Knowledge of product analytics and digital marketing **Preferred** + Experience with Product analytics tools like Amplitude, Content square, Adobe analytics, etc. + Experience working with on Premise and/or Cloud analytics environments like Hadoop, AWS, Snowflake, etc. + Experience with data visualization and enablement tools like Tableau, Power BI, etc. + Experience in the creation and assessment of A/B tests to support continual optimization. + Experience instructing analytical, statistical and data science concepts to others + Experience using sampling techniques to monitor and analyze performance Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. **About Cengage** **Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $117,100.00 - $152,200.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning:** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery:** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** Cengage is on a mission to make every student a confident learner, and we are looking for a Lead Digital Product Analytics to help achieve that goal. **Role Overview:** We are seeking an experienced Lead/Director Product Analytics to be responsible for the evolution of our product intelligence and experimentation capability across Cengage's digital portfolio. Reporting to the leader of the Product Analytics team, this individual will build and scale a modern analytics function that influences product strategy, improves learner outcomes, and fuels the next wave of digital innovation across the enterprise. You will lead a high-performing team of product analytics scientists, partner closely with Product, Technology, Marketing, Business partners and serve as a leader with vision on digital learning intelligence and student engagement measurement. This role blends strategic vision, analytical difficulty, and hands-on leadership to elevate Cengage's digital product decisions and culture of experimentation. **What You'll Do Here:** In this role you will help Cengage set up our product analytics practice. Work with product and technology teams to understand customer needs. Use Amplitude and other analytics tools to tag the full digital experience. Gather appropriate data and build metrics and insights. You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify customer response to product changes and measure the business value and customer satisfaction delivered by the digital product. The ideal candidate is an expert analytical and process improvement professional, with experience in data-driven decision making and Digital clickstream data, product analytics concepts with ideally some exposure to digital marketing and data science. You will lead a team of analysts and data scientists, collaborating with various partners in global businesses on important analytics and product tasks. Are you motivated by working to refine analytical capability in established businesses, while bringing standard methodologies and analytical horsepower to more up-and-coming ones? Reporting to the Head of Product Analytics, you will help bring this strategic process thinking and continual improvement to Cengage's global businesses. **What You'll Do** + Develop and implement the enterprise product analytics strategy aligned to Cengage's learning and product vision + Lead and mentor a team of analysts and data scientists, embedding best-in-class practices in experimentation, measurement, and insight generation + Drive end-to-end instrumentation strategy, partnering with tech teams to ensure scalable, accurate, and consistent tracking across platforms and experiences + Champion a customer-focused product culture, turning data into actionable stories and strategic recommendations + Partner with product and design leadership to shape product roadmaps advised by learning science, behavioral signal analysis, and student outcome metrics + Lead the design and governance of A/B testing and experimentation frameworks to evaluate features, optimize experience flow, and validate product hypotheses + Operationalize product health dashboards, KPI frameworks, and executive-ready insights to track success and guide strategic tradeoffs + Collaborate closely with data engineering/platform teams to ensure robust data pipelines, semantic layer consistency, and scalable analytic infrastructure + Influence digital architecture direction for next-generation learning signals, engagement models, and LTV-style student value frameworks + Serve as a senior thought partner to business units on sophisticated analytics, segmentation, and predictive modeling approaches + Build readiness and maturity around analytics enablement, training product and business stakeholders on data literacy and measurement excellence. **Who You Are:** + Strategic leader with 8+ years in product analytics, digital analytics, or data science, including 3+ years managing high-performing teams + Experience scaling analytics teams and capabilities in a digital product or software-based environment + Sophisticated knowledge of product analytics tools (Amplitude, Adobe Analytics, etc.) and cloud and data platforms (Snowflake, AWS, Databricks, etc.) + Proven track record of building experimentation programs, KPI frameworks, and translating insights into product and customer experience improvements + Strong storytelling ability with executive presence - able to synthesize sophisticated data into compelling narratives + Proficient with SQL, Python and/or R, and data visualization tools (Power BI, etc.) + Deep knowledge of digital engagement, funnel optimization, and behavioral analytics. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 25% Annual: Individual Target $117,000.00 - $152,500.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**