Employee Relations Manager jobs at Centene - 180 jobs
Human Resources Leader (Renewable Energy/Civil Construction)
Hays 4.8
Johnstown, NY jobs
Your new company
A growing leader in renewable energy and heavy civil construction, committed to building sustainable solutions for communities. The organization fosters a collaborative culture where safety, respect, and innovation are at the forefront, offering opportunities for professional growth and impact. They are looking for an HR Leader to join their team in Fulton County, NY!
Your new role
As the senior HR leader, you will shape the people strategy for a dynamic business. This role partners closely with executives to drive culture, talent development, and organizational effectiveness. You'll oversee key areas such as workforce planning, employee engagement, compliance, and leadership development, ensuring the company attracts and retains top talent.
What you will need to succeed
• Bachelor's degree in HR, Business, or related field
• Extensive HR leadership experience, ideally at an executive level
• Strong knowledge of employment laws and compliance
• Exceptional communication and relationship-building skills
• Ability to lead change and foster a high-performance culture
• Proficiency with HR systems and data-driven decision-making
What you will get in return
A strategic seat at the table in a growing organization, competitive compensation, and the chance to influence company-wide initiatives. You'll join a team that values integrity, collaboration, and continuous improvement.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
$80k-129k yearly est. 3d ago
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Human Resources Business Partner (55995)
A-Max Auto Insurance 3.6
Dallas, TX jobs
Start Your Career at A-MAX Insurance!
At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready to start their journey with us.
About A-MAX Insurance:
A-MAX is an industry leader that specializes in providing low-cost insurance to thousands of customers and businesses. We are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We believe that buying insurance should be quick, easy, and hassle-free; which is why we have made it our mission to simplify insurance by providing easy-to-understand, customized policies that best fit the needs and budgets of our customers.
A-MAX actively fosters the growth of our employees and company to maximize our positive impact on the community. Our motivation is to provide sustainable career opportunities for our employees and reward them for their dedication and commitment. A-MAX has aided in the economic growth of local communities by more than tripling our workforce and adding more jobs in low-to-middle-income neighborhoods.
Why Join Us?
Compensation
Competitive Salary
Annual Bonus
Weekly Payroll
Comprehensive Benefits
Medical, Dental, and Vision Insurance
Voluntary Benefits
FREE Basic Life Insurance & Long-Term Disability Coverage
Time Off & Work-Life Balance
Paid Time Off
Hybrid work schedule
Paid Holidays
Financial Security & Retirement
* 401(k) with up to a 4% Company Match
* Short Waiting Period for Retirement Benefits
Career Growth & Support
Opportunities for Internal Advancement
Opportunity to lead enterprise-wide initiatives in a rapidly growing company.
Work in a dynamic, innovative, and collaborative environment.
$75k-99k yearly est. 1d ago
Human Resources Business Partner (55995)
A-Max Auto Insurance 3.6
Dallas, TX jobs
Start Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready to start their journey with us.
About A-MAX Insurance:
A-MAX is an industry leader that specializes in providing low-cost insurance to thousands of customers and businesses. We are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We believe that buying insurance should be quick, easy, and hassle-free; which is why we have made it our mission to simplify insurance by providing easy-to-understand, customized policies that best fit the needs and budgets of our customers.
A-MAX actively fosters the growth of our employees and company to maximize our positive impact on the community. Our motivation is to provide sustainable career opportunities for our employees and reward them for their dedication and commitment. A-MAX has aided in the economic growth of local communities by more than tripling our workforce and adding more jobs in low-to-middle-income neighborhoods.
Why Join Us?
Compensation
Competitive Salary
Annual Bonus
Weekly Payroll
Comprehensive Benefits
Medical, Dental, and Vision Insurance
Voluntary Benefits
FREE Basic Life Insurance & Long-Term Disability Coverage
Time Off & Work-Life Balance
Paid Time Off
Hybrid work schedule
Paid Holidays
Financial Security & Retirement
401(k) with up to a 4% Company Match
Short Waiting Period for Retirement Benefits
Career Growth & Support
Opportunities for Internal Advancement
Opportunity to lead enterprise-wide initiatives in a rapidly growing company.
Work in a dynamic, innovative, and collaborative environment.
What We are Looking for:
We are seeking a hands-on, solutions-oriented HR Business Partner to support our field leaders and frontline employees with high-impact, day-to-day HR partnership at the group level. In this role, you'll work closely with district and regional leadership to address day-to-day HR needs, provide coaching, manageemployeerelations, and ensure a strong and consistent HR presence across the organization. It also entails a commitment to continuous improvement, including the implementation of effective and innovative HR business practices.
This is a hybrid role in the Dallas, TX area. Hours 9 a.m. to 5 p.m.
Job Responsibilities:
Change & Culture Champion
Support organizational change initiatives and HR program rollouts.
Reinforce company culture, values, and leadership behaviors aligned with business objectives.
Champion field-level employee engagement and retention strategies.
EmployeeRelations
Coach and advise employees and managers on conflict resolution, communication, and relationship building.
Drive continuous improvement and service delivery excellence by identifying and implementing best practices in partnership with field leadership.
Conduct investigations, recommend resolutions, and ensure compliance with company policy and employment law.
Travel to field locations regularly to build relationships and provide onsite HR support.
Consult on employeerelations issues, including progressive discipline, performance improvement plans, and terminations.
Provide policy and procedure guidance to field leaders and employees.
Manage the full lifecycle of corporate recruiting in coordination with the HR team.
Recruiting & Continuous Improvement
Support succession planning and performance management initiatives.
Review and analyze turnover, engagement, and satisfaction data to create and implement targeted action plans.
Identify field-level challenges and opportunities, and recommend scalable HR solutions.
Maintain Applicant Tracking for area of support.
Review incoming applicants and prescreen for open roles on a timely basis.
Position Qualifications:
Critical Skills & Experience Required
Bachelor's degree in Human Resources, Business, or a related field preferred (equivalent experience strongly considered).
Minimum of 8 years of progressive HR experience.
Minimum of 5 years supporting multi-unit field and multi-state operations (Texas, California, Arizona, Illinois).
Strong working knowledge of employeerelations, investigations, and performance coaching.
Technical Skills
Bilingual (English/Spanish) strongly preferred.
HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred but not required.
Proficient in Google Workspace or Microsoft Office Suite.
Experience with modern HRIS platforms a plus.
Soft Skills
Strong interpersonal skills with the ability to build trust and credibility with frontline employees and senior leaders
Excellent time management, organization, and judgment-able to work independently and juggle multiple field-facing priorities
Willing and able to travel up to 20% to field locations as needed
For information on A-MAX Auto Insurance & Affiliates, including more information on employee benefits and our company culture, visit our website at *************************************
A-MAX Auto Insurance & Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$75k-99k yearly est. 1d ago
Senior People Operations Business Partner
Sentry 4.0
San Francisco, CA jobs
Bad software is everywhere, and we're tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology.
With more than $217 million in funding and 100,000+ organizations that believe we're on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products.
Sentry embraces a hybrid work model, with Mondays, Tuesdays, and Thursdays set as in-office anchor days to encourage meaningful collaboration. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.
About the team
The People function consists of the talent acquisition, people operations, and workplace experience teams. Together, we are responsible for ensuring that Sentry attracts, retains, and activates the highest quality talent to do the best work of their lives. We are committed to helping Sentry mature and grow without succumbing to overburdensome “big company” processes. We are currently seeking a Senior People Business Partner to join our team in San Francisco, reporting to the Head of HR. The ideal candidate is self-directed, accountable, and able to create structure while working in undefined areas.
In this role you will
Serve as a strategic HR partner to leadership in various functions to drive operational excellence and team health, with a special focus on our Engineering, Product & Design org (EPD)
Ensure that managers have the tools, training, and support they need to hold their teams accountable and to keep those teams engaged and productive
Drive performance management processes, ensuring a focus on high performance, continuous feedback, and development, including the development of performance improvement plans as needed
Manageemployeerelations issues, conducting thorough and objective investigations and recommending appropriate resolutions.
Design and deliver focused and practical training programs that yield desired behavior
Analyze HR data and metrics to identify trends and provide insights to business leaders for informed decision-making.
Provide expert HR guidance and coaching to leaders on a wide range of HR topics, including organizational design, talent management, leadership development, employeerelations, and performance management
Lead talent management initiatives for each function, including career pathing and skill development programs
Lead and participate in cross-functional HR projects and initiatives
Contribute to the development and implementation of HR policies and procedures
Provide thought leadership and support for our employee recognition programs
You'll love this job if you:
Find joy in helping managers succeed
Enjoy earning the respect of seasoned leaders to influence how they lead their teams
Have a bias towards action
Take pride in your craft
Qualifications
At least 10 years of progressive people operations experience, with 5+ years of HR Business Partner or equivalent experience
Specific expertise supporting Engineering functions in tech environments
Effective communication and critical thinking skills
Data‑driven analytical skills, experience working with people metrics to tell a story
Demonstrated past success in building and owning people programs, experience driving performance review processes in Lattice preferred
History of working with DEI initiatives preferred
Experience scaling through high-growth stages in a start‑up environment
Strong consulting, coaching and facilitation skills
Demonstrated experience handling sensitive information with a high level of discretion and confidentiality.
Proven capability in building high‑quality Google Slides presentations that simplify data, highlight key insights, and tell a cohesive story.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $210,000-$240,000. A successful candidate's actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate's work location, education, work and other relevant experience, skills, and job‑related knowledge. A successful candidate will be eligible to participate in Sentry's employee benefit plans/programs applicable to the candidate's position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company's benefit plans/programs.
Equal Opportunity at Sentry
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally‑protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open‑source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
#J-18808-Ljbffr
$210k-240k yearly 3d ago
Senior People Ops Partner - Engineering & Product
Sentry 4.0
San Francisco, CA jobs
A leading technology firm in San Francisco is seeking a Senior People Business Partner to provide strategic HR partnership, focusing on the Engineering, Product & Design organization. The role requires at least 10 years of progressive people operations experience, particularly in tech environments. You will drive performance management processes, provide HR guidance, and manageemployeerelations. This position embraces a hybrid work model and offers a competitive salary ranging from $210,000 to $240,000, with additional benefits.
#J-18808-Ljbffr
$210k-240k yearly 3d ago
Employee Relations Specialist
Hallmark 4.4
Kansas City, MO jobs
WHO WE ARE AND WHAT WE DO
The EmployeeRelations (ER) team focuses on ensuring Hallmark's employment policies and practices support a positive environment and productive culture and helps managers and employees work within those policies and practices to produce outstanding results. The ER team plays a key role in ensuring that Hallmark's workplace, culture, and policies remain second-to-none, and that employee and manager concerns are addressed in a timely and appropriate fashion.
WHAT YOU'LL DO AND HOW IT SHAPES OUR SUCCESS
Working directly with managers and employees to address and resolve employeerelations issues for Hallmark Products & Retail or Brand Organization
Working diligently and with integrity to handle all manner of employeerelations issues to ensure a high caliber workplace
Using broad HR technical expertise, creative thinking, problem-solving, and client service skills to influence the direction of employeerelations issues
Playing a key role in the execution of ongoing HR processes and partnering with COEs and client areas on key deliverables
Collaborating closely with the HR Director, HR Leads and HR Partners to support and/or lead a variety of HR projects
Conducting investigations, providing one-on-one coaching to managers and employees, supporting employee transitions, and assisting with life events
ADDITIONAL DETAILS
The salary range for this role is $60 - $100K. Final compensation varies based on several factors.
This is a progressive role designed to grow with you. We'll match the job level to your skills and experience so you can hit the ground running and keep building your career.
This position offers a hybrid work arrangement, giving you the best of both worlds: collaborating in person at Headquarters in Kansas City, MO and enjoying the flexibility of working remotely. The EmployeeRelations (ER) team typically works from home daily, coming into the office on We Connect days (once a month) to meet as a full, extended team. The ER team may periodically report on-site based on client requests.
Hallmark is committed to recognizing and rewarding performance. Employees are eligible for annual merit-based increases, aligned with individual and company performance.
In alignment with our culture of care, Hallmark offers a competitive benefits package, including medical, dental and vision plans, paid time off, 401K with company match, and profit-sharing.
BASIC QUALIFICATIONS (the following is required to be considered for this role):
Bachelor's degree or 4 years professional work experience
3 years experience in Human Resources or people management
PREFERRED QUALIFICATIONS (your application will stand out if you have the following):
Previous EmployeeRelations experience
Previous experience, in functional HR areas such as compensation, benefits, talent acquisition, etc.
Certification with SHRM or another accredited organization
Experience in line management
Ability to exercise sound judgment and demonstrate the highest degree of professionalism
Approachable with excellent oral and written communication skills
Analytical, interpersonal, problem solving, and project management skills
Ability to simultaneously manage a variety of assignments, work quickly and effectively under time pressures, and prioritize responsibilities and workflow based on the company's strategic goals
Confidentiality and attention to detail
Local to Kansas City
COME JOIN US! Now's your chance to embrace a future with Hallmark-just follow the instructions below to apply
You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.
In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.
Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.
Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.
HALLMARK - Because Connecting With Each Other Has Never Been More Important
For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That's why millions of people all over the world connect with the Hallmark brand. It has always been a mission so much bigger than any one of us who work here. Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark's second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like!
When you join Hallmark, we will go out of our way to make you feel like part of the team, even in a remote/hybrid work environment. In the day-to-day, we'll make the best use of the skills and talents you already have. We'll also give you leadership opportunities and show you multiple potential pathways to future success.
Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers. We believe that a broadly inclusive, equitable approach is also our best path to future success. We're seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives-like yours.
$60k-100k yearly 4d ago
Senior Employee Relations Specialist
Acrisure 4.4
Louisiana, MO jobs
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Responsibilities:
* Conduct thorough, effective, and impartial investigations in response to complex and sensitive employeerelated issues, complaints, and grievances, such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures. The Senior level ER Specialist will have the proven ability to independently and effectively facilitate a broad range of cases and investigations, including highly complex matters.
* Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
* Serve as the primary point of contact for assigned investigations and collaborate/coordinate with necessary stakeholders (including Legal where needed) throughout the process and communicate regularly regarding pending investigations.
* Utilize effective interviewing and documentation strategies & techniques.
* Expert ability to synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings detailing the factual outcome of the investigation and make well supported recommendations on specific actions, countermeasures, operational improvements, and risk mitigation.
* Advise concerned parties of report findings appropriately, and track completion of agreed upon actions to a thorough completion of each case.
* Provide guidance and assist with the development and delivery of appropriate performance feedback and/or action plans including corrective/disciplinary documents and actions.
* Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations & provide guidance in addressing employeerelations issues, ensuring compliance with company policies and applicable laws and regulations.
* Maintain a repository of accurate case relevant material in alignment with the Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements, utilizing designated case management tools/processes effectively.
* Provide guidance and support to HR Business Partners, managers, more junior EmployeeRelations Specialist(s), and others as needed.
* Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employeerelations, making recommendations for policy updates or changes as necessary.
* May collaborate with cross-functional teams, including Legal, HR, and other stakeholders as needed to develop and implement effective employeerelations educational material, strategies, policies, and/or procedures.
* May provide other policy, compliance and regulatory functions as assigned.
Requirements:
* Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.
* Experience preparing effective written reports with summaries of findings and appropriate recommendations.
* Strong analytical skills with the ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
* Exceptional problem-solving skills with proven interpretive, evaluative, and constructive thinking abilities, along with strong logical and deductive reasoning abilities.
* Excellent interpersonal and communication skills (both written and verbal), with the ability to present salient facts, guidance, & recommendations, and communicate effectively at all levels of the company.
* Strong time management and organizational skills, with the ability to prioritize and manage high volume workload and competing multiple tasks simultaneously.
* Experience in developing and/or delivering training material and/or programs related to employeerelations and compliance.
* Proven ability to think strategically and effectively work across a complex, matrixed organization.
* Ability to handle sensitive and confidential information with integrity and maintain strict confidentiality.
Education/Experience:
* Bachelor's degree in HR, Business, Management, or equivalent practical experience required. Master's degree preferred.
* PHR or SHRM - CP or SHRM-SCP preferred.
* Advanced knowledge of labor laws, employment regulations, HR best practices, as well as their application in an operating environment, required.
* 5-7 years of relevant EmployeeRelations/Investigations experience gained in either an HR Business Partner role, EmployeeRelations role, applicable HR leadership, or equivalent experience practicing employment law.
* Multi-state experience preferred.
* Workday experience is a plus.
* Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite.
#LI-Onsite
#LI-MF2
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
* Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
* Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
* Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
* Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
* … and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting *******************.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
$43k-61k yearly est. Auto-Apply 34d ago
Manager, Broker Relations (Remote)
Carefirst 4.8
Baltimore, MD jobs
**Resp & Qualifications** **PURPOSE:** The Broker RelationsManager's primary responsibility is to bring the value of CareFirst to the marketplace by engaging and working with CareFirst's distribution channel (brokers). This role combines strategic leadership with hands-on management to ensure brokers receive timely, accurate, and comprehensive assistance. The ideal candidate will foster a customer-centric culture while driving operational excellence and team development.
**ESSENTIAL FUNCTIONS:**
**Broker RelationshipManagement**
+ Serve as the primary escalation point for complex broker inquiries and issues, ensuring timely and satisfactory resolution.
+ Build and maintain strong relationships with key broker partners, full service producers and consultants, understanding their needs and business objectives.
+ Monitor broker satisfaction metrics and implement strategies to improve service delivery and partner experience.
+ Collaborate with sales and account management teams to support broker growth and retention initiatives.
**Team Leadership & Development**
+ Lead, mentor, and develop a team of broker support representatives, fostering a collaborative and high-performance culture.
+ Conduct regular performance reviews, provide coaching, and identify training opportunities to enhance team capabilities.
+ Manage team scheduling, workload distribution, and resource allocation to ensure optimal coverage and efficiency.
+ Recruit, onboard, and train new team members in company policies, systems, and broker service best practices.
Operational Excellence
+ Develop and implement broker service standards, workflows, and standard operating procedures to ensure consistent, high-quality support.
+ Monitor key performance indicators including response time, resolution time, ticket volume, quality and customer satisfaction scores.
+ Identify process improvement opportunities and implement solutions to enhance efficiency and service quality.
+ Manage and optimize the use of Broker360 and ticketing systems to track interactions, issues, and resolutions.
+ Ensure compliance with regulatory requirements, company policies, and industry standards.
+ Drive development and adoption of service dashboard(s) to track performance and progress, including broker-level dashboards.
+ Drive development and ongoing enhancement of broker portals to drive continued automation of broker work with CareFirst.
+ Support enhancements to Salesforce CRM to drive better data collection and reporting opportunities.
**Communication & Collaboration**
+ Partner with Product, Underwriting, Operations, and IT departments to resolve systemic issues and improve broker experience.
+ Prepare and present regular reports on team performance, broker feedback, and service trends to senior leadership.
+ Communicate policy updates, system changes, and important information to the team and broker community.
+ Facilitate regular staff meetings to share updates, celebrate successes, and address challenges.
+ Attend and participate in business and community activities to promote CareFirst and identify new opportunities as needed.
**SUPERVISORY RESPONSIBILITY:**
This position manages people.
**QUALIFICATIONS:**
**Education Level** : Bachelor's Degree in marketing, business or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
**Experience:**
+ 5 years in sales, relationshipmanagement and/or marketing.
+ 1 year supervisory experience or demonstrated progressive leadership experience.
**Licenses/Certifications:**
+ A current Health/Life License in Maryland, Virginia, and District of Columbia is required
**Preferred Qualifications:**
+ Previous experience working directly with insurance brokers or agencies.
+ Lean Six Sigma or process improvement certification.
+ Experience implementing or managing CRM or customer service technology platforms.
**Knowledge, Skills and Abilities (KSAs)**
+ Leadership & Team Development: Ability to inspire, motivate, and develop team members while maintaining accountability.
+ Problem-Solving: Strong analytical skills with ability to identify root causes and implement effective solutions.
+ Communication: Excellent written and verbal communication skills with ability to explain complex concepts clearly.
+ Relationship Building: Skilled at building trust and rapport with internal stakeholders and external partners.
+ Organization & Time Management: Ability to prioritize competing demands and manage multiple projects simultaneously.
+ Adaptability: Comfortable with ambiguity and able to adjust strategies in response to changing business needs.
+ Customer Focus: Unwavering commitment to understanding and exceeding broker and customer expectations.
+ Data-Driven Decision Making: Ability to interpret metrics and analytics to drive continuous improvement.
Salary Range: $108,400 - $201,218
**Salary Range Disclaimer**
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
**Department**
Client RelationshipManagers
**Equal Employment Opportunity**
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
**Where To Apply**
Please visit our website to apply: *************************
**Federal Disc/Physical Demand**
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
**PHYSICAL DEMANDS:**
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
**Sponsorship in US**
Must be eligible to work in the U.S. without Sponsorship.
\#LI-KL1
REQNUMBER: 21520
$69k-90k yearly est. 35d ago
Senior Employee Relations Specialist
Acrisure, LLC 4.4
Grand Rapids, MI jobs
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Responsibilities:
Conduct thorough, effective, and impartial investigations in response to complex and sensitive employeerelated issues, complaints, and grievances, such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures. The Senior level ER Specialist will have the proven ability to independently and effectively facilitate a broad range of cases and investigations, including highly complex matters.
Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
Serve as the primary point of contact for assigned investigations and collaborate/coordinate with necessary stakeholders (including Legal where needed) throughout the process and communicate regularly regarding pending investigations.
Utilize effective interviewing and documentation strategies & techniques.
Expert ability to synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings detailing the factual outcome of the investigation and make well supported recommendations on specific actions, countermeasures, operational improvements, and risk mitigation.
Advise concerned parties of report findings appropriately, and track completion of agreed upon actions to a thorough completion of each case.
Provide guidance and assist with the development and delivery of appropriate performance feedback and/or action plans including corrective/disciplinary documents and actions.
Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations & provide guidance in addressing employeerelations issues, ensuring compliance with company policies and applicable laws and regulations.
Maintain a repository of accurate case relevant material in alignment with the Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements, utilizing designated case management tools/processes effectively.
Provide guidance and support to HR Business Partners, managers, more junior EmployeeRelations Specialist(s), and others as needed.
Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employeerelations, making recommendations for policy updates or changes as necessary.
May collaborate with cross-functional teams, including Legal, HR, and other stakeholders as needed to develop and implement effective employeerelations educational material, strategies, policies, and/or procedures.
May provide other policy, compliance and regulatory functions as assigned.
Requirements:
Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.
Experience preparing effective written reports with summaries of findings and appropriate recommendations.
Strong analytical skills with the ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
Exceptional problem-solving skills with proven interpretive, evaluative, and constructive thinking abilities, along with strong logical and deductive reasoning abilities.
Excellent interpersonal and communication skills (both written and verbal), with the ability to present salient facts, guidance, & recommendations, and communicate effectively at all levels of the company.
Strong time management and organizational skills, with the ability to prioritize and manage high volume workload and competing multiple tasks simultaneously.
Experience in developing and/or delivering training material and/or programs related to employeerelations and compliance.
Proven ability to think strategically and effectively work across a complex, matrixed organization.
Ability to handle sensitive and confidential information with integrity and maintain strict confidentiality.
Education/Experience:
Bachelor's degree in HR, Business, Management, or equivalent practical experience required. Master's degree preferred.
PHR or SHRM - CP or SHRM-SCP preferred.
Advanced knowledge of labor laws, employment regulations, HR best practices, as well as their application in an operating environment, required.
5-7 years of relevant EmployeeRelations/Investigations experience gained in either an HR Business Partner role, EmployeeRelations role, applicable HR leadership, or equivalent experience practicing employment law.
Multi-state experience preferred.
Workday experience is a plus.
Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite.
#LI-Onsite
#LI-MF2
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting
*******************
.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
$61k-87k yearly est. Auto-Apply 41d ago
Director, Employee Relations
H.W. Kaufman Group 4.1
Farmington Hills, MI jobs
H.W. Kaufman Group is seeking a Director, EmployeeRelations to lead our U.S. employeerelations function across a complex, multi-location insurance organization. This role ensures consistent, legally compliant and values-driven handling of employeerelations matters across H.W. Kaufman Group.
The Director will oversee investigations, employment litigation, and regulatory matters while directly managing a team of approximately 5 HR Business Partners, providing leadership, coaching and alignment across geographically dispersed offices to foster a high-performance, transparent and respectful workplace culture.
Responsibilities
Lead and execute the organization's employeerelations strategy across North America locations
Serve as the senior escalation point for employeerelations matters, including investigations involving harassment, discrimination, retaliation, misconduct, privacy and other sensitive issues
Conduct and oversee investigations requiring advanced analysis, cross-functional collaboration and discretion
Partner closely with Legal on legal case management, employment litigation and administrative charges (e.g., EEOC, NLRB, state agencies), including investigations conducted at the direction of counsel
Directly manage and develop a team of HR Business Partners (field-based and headquarters-based), ensuring consistency in ER practices and leader support
Document, analyze and report on ER trends, metrics and root causes to mitigate risk, improve employee experience and strengthen organizational culture; track solutions
Establish and maintain strong, trusted relationships at all levels of the organization; consult and influence leaders and stakeholders to advance a high-performance culture
Advise leaders and team members on employment law, performance management, corrective action and conflict resolution
Complete research and other employeerelations special projects
Qualifications
Bachelor's degree or equivalent experience required, advanced degree preferred
8 to 10+ years of progressive experience in employeerelations, HR leadership, or employment law-related roles, preferably within financial services or similar industries
Demonstrated experience managing investigations and employment litigation
Prior people management experience, preferably with leading HR Business Partners or ER teams
Strong knowledge of U.S. employment law and employerelations best practices
Demonstrated influential leadership and relationship-building skills
Benefits
Competitive compensation
Employer paid continuing education courses and designations via access to Kaufman Institute
Health and welfare benefits including medical, vision and dental
401K with employer match
Paid vacation, sick time, and holidays
Access to Kaufman Wellness Program
About Our Company
H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. With over 2,000 dedicated professionals across an extensive network of over 60 offices around the world, we lead by offering innovative solutions that are at the forefront of the industry. We are privately and family owned and thus free from the influence of Wall Street. This allows us the ability to adapt to constantly fluctuating market conditions. From brokerage, underwriting and real estate to claims, loss control and risk management services, our depth of services is unrivaled.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
$62k-89k yearly est. Auto-Apply 1d ago
Employee Relations Director
Crump Group, Inc. 3.7
Charlotte, NC jobs
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
The EmployeeRelations Director leads the organization's employeerelations function, overseeing day-to-day operations while driving a proactive and strategic approach to employee engagement, compliance, and workplace culture. This leader provides guidance, coaching, and oversight to ensure consistent application of policies and practices aligned with employment laws and company values. The Director develops, implements, and continuously improves programs, policies, and processes that support a positive, fair, and legally compliant workplace.
The role also serves as a trusted advisor to senior leadership, Human Resources Business Partners (HRBPs), and managers, helping to mitigate risk, resolve complex workplace issues, and enhance the overall employee experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following summarizes key responsibilities of this position. Additional duties may be assigned as needed.
Lead and manage the design, development, and implementation of employeerelations strategies, programs, and policies that foster a positive workplace culture and ensure legal compliance.
Serve as a senior advisor and liaison to HR Business Partners and leadership on complex employeerelations issues, including disciplinary actions, workplace disputes, and grievance resolution.
Conduct and oversee impartial fact-finding investigations; review documentation and recommend appropriate outcomes or corrective actions.
Provide interpretation and guidance on HR policies, employment regulations, and compliance requirements to ensure consistent application across all departments.
Coach and counsel managers on performance management, discipline, conflict resolution, and investigations.
Partner with Legal and Compliance teams and/or outside counsel to manage employment law-related matters and ensure proper handling of claims, charges, and litigation.
Oversee responses to employee complaints received through internal hotlines, ensuring timely and fair resolution and identifying systemic trends.
Collaborate with Compliance and Learning & Development teams to deliver required or targeted compliance and employeerelations training.
Monitor and analyze employeerelations data and trends to inform proactive strategies and leadership decision-making.
Review and maintain employee policies and the employee handbook to ensure compliance with changing laws and evolving workplace practices.
Represent the organization in employment-related proceedings, including responses to EEOC charges, audits, and related matters.
Ensure consistency in separation processes and documentation; oversee RIF and severance activities in collaboration with HR Business Partners.
Continuously assess HR and ER processes for effectiveness, efficiency, and risk mitigation, recommending and implementing improvements.
Stay informed of legislative and regulatory developments affecting employment practices and proactively recommend policy or procedural changes.
Education and Experience
Bachelor's degree required; advanced degree (JD, MBA, or related field) preferred.
Minimum 8+ years of progressive experience in Human Resources.
Minimum 5+ years of direct experience managingEmployeeRelations programs or investigations.
Minimum 3+ years HR experience with an insurance brokerage or underwriting specialty insurance distributor.
Experience in a multi-state or complex organizational environment preferred.
Certifications
HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
Core Competencies and Skills
Proven ability to balance pragmatic business solutions with the highest ethical and compliance standards.
Strong analytical and problem-solving skills; ability to interpret data to identify trends and guide strategic action.
Exceptional verbal and written communication skills with executive-level presentation capability.
Advanced conflict resolution, mediation, and negotiation skills with a record of successful outcomes.
Deep knowledge of employment laws and regulations (FMLA, ADA, FLSA, Title VII, EEOC, etc.).
Ability to maintain confidentiality and handle sensitive information with discretion.
Consultative, relationship-building, and influencing skills across all organizational levels.
Commitment to fostering a diverse, equitable, and inclusive workplace.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
$44k-64k yearly est. Auto-Apply 38d ago
Director, Employee Relations
H.W. Kaufman Group 4.1
Farmington Hills, MI jobs
H.W. Kaufman Group is seeking a Director, EmployeeRelations to lead our U.S. employeerelations function across a complex, multi-location insurance organization. This role ensures consistent, legally compliant and values-driven handling of employeerelations matters across H.W. Kaufman Group.
The Director will oversee investigations, employment litigation, and regulatory matters while directly managing a team of approximately 5 HR Business Partners, providing leadership, coaching and alignment across geographically dispersed offices to foster a high-performance, transparent and respectful workplace culture.
Responsibilities
Lead and execute the organization's employeerelations strategy across North America locations
Serve as the senior escalation point for employeerelations matters, including investigations involving harassment, discrimination, retaliation, misconduct, privacy and other sensitive issues
Conduct and oversee investigations requiring advanced analysis, cross-functional collaboration and discretion
Partner closely with Legal on legal case management, employment litigation and administrative charges (e.g., EEOC, NLRB, state agencies), including investigations conducted at the direction of counsel
Directly manage and develop a team of HR Business Partners (field-based and headquarters-based), ensuring consistency in ER practices and leader support
Document, analyze and report on ER trends, metrics and root causes to mitigate risk, improve employee experience and strengthen organizational culture; track solutions
Establish and maintain strong, trusted relationships at all levels of the organization; consult and influence leaders and stakeholders to advance a high-performance culture
Advise leaders and team members on employment law, performance management, corrective action and conflict resolution
Complete research and other employeerelations special projects
Qualifications
Bachelor's degree or equivalent experience required, advanced degree preferred
8 to 10+ years of progressive experience in employeerelations, HR leadership, or employment law-related roles, preferably within financial services or similar industries
Demonstrated experience managing investigations and employment litigation
Prior people management experience, preferably with leading HR Business Partners or ER teams
Strong knowledge of U.S. employment law and employerelations best practices
Demonstrated influential leadership and relationship-building skills
Benefits
Competitive compensation
Employer paid continuing education courses and designations via access to Kaufman Institute
Health and welfare benefits including medical, vision and dental
401K with employer match
Paid vacation, sick time, and holidays
Access to Kaufman Wellness Program
About Our Company
H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. With over 2,000 dedicated professionals across an extensive network of over 60 offices around the world, we lead by offering innovative solutions that are at the forefront of the industry. We are privately and family owned and thus free from the influence of Wall Street. This allows us the ability to adapt to constantly fluctuating market conditions. From brokerage, underwriting and real estate to claims, loss control and risk management services, our depth of services is unrivaled.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
#LI-KT1
$50k-76k yearly est. Auto-Apply 1d ago
Member Relations Specialist
Marsh McLennan Agency-Michigan 4.9
Washington jobs
Company:Marsh McLennan AgencyDescription:
Marsh McLennan Agency's East Region is a leader in the employee benefits marketplace. Our associates simplify employee health and welfare benefits and risk management for regional, national, Fortune 500 and Fortune 1000 companies. We value integrity, collaboration, passion, innovation, and accountability, and we are committed to making a difference in the moments that matter for our colleagues, clients, and communities.
POSITION PURPOSE:
The Member Relations Specialist plays a vital dual role in driving new voluntary benefits business and supporting the operational excellence of the BenAssist Call Center. This position is responsible for implementation of new clients while overseeing call center operations and providing ongoing support and training to enrollers. The role ensures exceptional client service, effective communication of solutions, and smooth operational workflows to contribute to the growth and success of the organization.
KEY RESPONSIBILITIES include, but are not limited, to the following:
Support the BenAssist Team Leader in fostering strong partnerships with Mercer, inter-agency collaborations, and internal MMA East teams.
Manage standalone and value add BenAssist services and Long-Term Care (LTC) clients from sale, implementation to ongoing servicing.
Act as a liaison for the BenAssist Call Center providing expert knowledge to prospects, internal client teams and external clients.
Responsible for identifying and reporting clients' new business, value adds, chargebacks, revenue shares and splits.
Manage overall implementation project plan, ensuring that all deliverables are completed timely.
Assist with creating and revising required contracts and agreements to Agency and/or client for signature.
Responsible for providing pertinent client details to BenAssist call center resources during implementation and ongoing.
Manage online scheduler and assign appointments to counselors
Oversee client specific email boxes
Provide extended hours support up to 8pm EST during peak season
Assist with onboarding tasks of new BenAssist clients such as managing call guides, uploading final client specific benefit documentation to system, ServiceNow census uploads, etc.
Assist with client escalations in providing documented transcripts of calls, call recordings, etc.
Support Member RelationsManager with other operations as needed
REQUIRED EDUCATION AND EXPERIENCE:
Bachelor's degree or equivalent work experience
Life, health & accident license
3 years of voluntary benefits experience
2 years of call center experience
Proficient knowledge of voluntary benefit solutions and technology
Intermediate call center operations knowledge preferred
Intermediate to advanced working knowledge of PowerPoint and MS Excel is preferred (i.e., ability to perform pivot tables)
KNOWLEDGE & SKILLS NEEDED:
Strong interpersonal, verbal, and written communication skills.
Strong organizational and analytical skills.
Proficient financial management skills.
Excellent troubleshooting, decision making and problem-solving skills.
Strong teamwork skills combined with the ability to work independently with minimal supervision.
Ability to multitask and successfully operate in a fast-paced work environment.
Ability to prioritize projects and meet deadlines.
Ability to follow through on and successfully execute tasks while adhering to specified quality standards.
Demonstrates ability to provide superior customer service and maintain positive relationships with internal and external contacts.
Proficiency in Microsoft Office Suite, including MS Word, Excel, and PowerPoint.
Strong self-starter and fast learner including aptitude for learning internal systems, applications, and internal workflow of the department.
Effectively interacts with people at all levels inside and outside of the company.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is:
Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms.
Occasionally required to stand and walk;
Extensive use of computer and keyboard and viewing of computer screen is required.
Specific vision abilities required by this job include vision, and ability to adjust focus.
Other working conditions are normal for an office environment.
Required travel to client meetings is expected (travel throughout the United States)
WORK LOCATION
This position will be based out of our MMA East Conshohocken, PA location.
The applicable base salary range for this role is $60,000.00 to $70,000.00.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com
Marsh McLennan and it affiliates are
EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAE
#LI-Hybrid
$60k-70k yearly Auto-Apply 60d+ ago
Senior Employee Relations Specialist
Acrisure 4.4
Kentucky jobs
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Responsibilities:
* Conduct thorough, effective, and impartial investigations in response to complex and sensitive employeerelated issues, complaints, and grievances, such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures. The Senior level ER Specialist will have the proven ability to independently and effectively facilitate a broad range of cases and investigations, including highly complex matters.
* Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
* Serve as the primary point of contact for assigned investigations and collaborate/coordinate with necessary stakeholders (including Legal where needed) throughout the process and communicate regularly regarding pending investigations.
* Utilize effective interviewing and documentation strategies & techniques.
* Expert ability to synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings detailing the factual outcome of the investigation and make well supported recommendations on specific actions, countermeasures, operational improvements, and risk mitigation.
* Advise concerned parties of report findings appropriately, and track completion of agreed upon actions to a thorough completion of each case.
* Provide guidance and assist with the development and delivery of appropriate performance feedback and/or action plans including corrective/disciplinary documents and actions.
* Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations & provide guidance in addressing employeerelations issues, ensuring compliance with company policies and applicable laws and regulations.
* Maintain a repository of accurate case relevant material in alignment with the Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements, utilizing designated case management tools/processes effectively.
* Provide guidance and support to HR Business Partners, managers, more junior EmployeeRelations Specialist(s), and others as needed.
* Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employeerelations, making recommendations for policy updates or changes as necessary.
* May collaborate with cross-functional teams, including Legal, HR, and other stakeholders as needed to develop and implement effective employeerelations educational material, strategies, policies, and/or procedures.
* May provide other policy, compliance and regulatory functions as assigned.
Requirements:
* Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.
* Experience preparing effective written reports with summaries of findings and appropriate recommendations.
* Strong analytical skills with the ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
* Exceptional problem-solving skills with proven interpretive, evaluative, and constructive thinking abilities, along with strong logical and deductive reasoning abilities.
* Excellent interpersonal and communication skills (both written and verbal), with the ability to present salient facts, guidance, & recommendations, and communicate effectively at all levels of the company.
* Strong time management and organizational skills, with the ability to prioritize and manage high volume workload and competing multiple tasks simultaneously.
* Experience in developing and/or delivering training material and/or programs related to employeerelations and compliance.
* Proven ability to think strategically and effectively work across a complex, matrixed organization.
* Ability to handle sensitive and confidential information with integrity and maintain strict confidentiality.
Education/Experience:
* Bachelor's degree in HR, Business, Management, or equivalent practical experience required. Master's degree preferred.
* PHR or SHRM - CP or SHRM-SCP preferred.
* Advanced knowledge of labor laws, employment regulations, HR best practices, as well as their application in an operating environment, required.
* 5-7 years of relevant EmployeeRelations/Investigations experience gained in either an HR Business Partner role, EmployeeRelations role, applicable HR leadership, or equivalent experience practicing employment law.
* Multi-state experience preferred.
* Workday experience is a plus.
* Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite.
#LI-Onsite
#LI-MF2
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
* Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
* Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
* Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
* Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
* … and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting *******************.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
$51k-73k yearly est. Auto-Apply 34d ago
Employee Relations Specialist
Adriana's Insurance 3.7
Irvine, CA jobs
Job Description
We are seeking a proactive and empathetic EmployeeRelations professional to champion a positive workplace culture by supporting compliance, performance management, and employee engagement. This role involves conducting regular 1-on-1s with employees, monitoring workplace trends for potential red flags, and delivering training and resources to ensure alignment with organizational goals and values.
Key Responsibilities:
Employee Engagement & Support
Conduct regular 1-on-1 meetings with employees to understand concerns, support well-being, and identify engagement opportunities.
Act as a confidential point of contact for employees seeking support, guidance, or resolution of workplace issues.
Compliance & Policy Oversight
Ensure organizational practices are compliant with federal, state, and local labor laws.
Monitor and enforce adherence to company policies and procedures; recommend updates as needed.
Performance & Behavioral Oversight
Partner with managers to address performance management issues, coach leaders on feedback and documentation processes.
Monitor team dynamics and identify early signs of potential issues or misconduct; provide intervention strategies.
Training & Alignment
Develop and deliver training resources to educate staff on company values, expectations, and behavioral standards.
Provide tools and coaching to help teams align with strategic goals and foster a high-performance culture.
Data Analysis & Reporting
Analyze employee feedback, turnover data, and other HR metrics to identify trends or red flags.
Report findings to leadership with actionable insights and recommendations.
Pay Rate: Starting $25 Hourly
Requirements
Qualifications:
Bachelor's degree in Human Resources, Business Administration, Psychology, or related field (Master's or HR certification preferred)
3-7 years of experience in employeerelations, HR business partnering, or a related role
In-depth knowledge of employment laws and HR best practices
Strong interpersonal and conflict-resolution skills
High level of emotional intelligence, discretion, and professionalism
Experience facilitating training and developing employee engagement strategies
Success Traits:
Empathetic listener with a proactive approach to conflict resolution
Analytical thinker with a keen eye for workplace trends and risks
Confident communicator able to influence across levels of the organization
Committed to promoting an inclusive, respectful, and compliant workplace
Benefits
Perks & Benefits:
.On-the-job paid training to set you up for success.
.Career advancement opportunities with leadership development programs.
.Health, dental, vision, and life insurance.
.401(k)
.Paid vacation.
.Employee discounts on car insurance, life insurance, DMV services, and more.
$25 hourly 13d ago
Senior Employee Relations Specialist
Acrisure 4.4
Maine jobs
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Responsibilities:
* Conduct thorough, effective, and impartial investigations in response to complex and sensitive employeerelated issues, complaints, and grievances, such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures. The Senior level ER Specialist will have the proven ability to independently and effectively facilitate a broad range of cases and investigations, including highly complex matters.
* Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
* Serve as the primary point of contact for assigned investigations and collaborate/coordinate with necessary stakeholders (including Legal where needed) throughout the process and communicate regularly regarding pending investigations.
* Utilize effective interviewing and documentation strategies & techniques.
* Expert ability to synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings detailing the factual outcome of the investigation and make well supported recommendations on specific actions, countermeasures, operational improvements, and risk mitigation.
* Advise concerned parties of report findings appropriately, and track completion of agreed upon actions to a thorough completion of each case.
* Provide guidance and assist with the development and delivery of appropriate performance feedback and/or action plans including corrective/disciplinary documents and actions.
* Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations & provide guidance in addressing employeerelations issues, ensuring compliance with company policies and applicable laws and regulations.
* Maintain a repository of accurate case relevant material in alignment with the Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements, utilizing designated case management tools/processes effectively.
* Provide guidance and support to HR Business Partners, managers, more junior EmployeeRelations Specialist(s), and others as needed.
* Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employeerelations, making recommendations for policy updates or changes as necessary.
* May collaborate with cross-functional teams, including Legal, HR, and other stakeholders as needed to develop and implement effective employeerelations educational material, strategies, policies, and/or procedures.
* May provide other policy, compliance and regulatory functions as assigned.
Requirements:
* Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.
* Experience preparing effective written reports with summaries of findings and appropriate recommendations.
* Strong analytical skills with the ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
* Exceptional problem-solving skills with proven interpretive, evaluative, and constructive thinking abilities, along with strong logical and deductive reasoning abilities.
* Excellent interpersonal and communication skills (both written and verbal), with the ability to present salient facts, guidance, & recommendations, and communicate effectively at all levels of the company.
* Strong time management and organizational skills, with the ability to prioritize and manage high volume workload and competing multiple tasks simultaneously.
* Experience in developing and/or delivering training material and/or programs related to employeerelations and compliance.
* Proven ability to think strategically and effectively work across a complex, matrixed organization.
* Ability to handle sensitive and confidential information with integrity and maintain strict confidentiality.
Education/Experience:
* Bachelor's degree in HR, Business, Management, or equivalent practical experience required. Master's degree preferred.
* PHR or SHRM - CP or SHRM-SCP preferred.
* Advanced knowledge of labor laws, employment regulations, HR best practices, as well as their application in an operating environment, required.
* 5-7 years of relevant EmployeeRelations/Investigations experience gained in either an HR Business Partner role, EmployeeRelations role, applicable HR leadership, or equivalent experience practicing employment law.
* Multi-state experience preferred.
* Workday experience is a plus.
* Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite.
#LI-Onsite
#LI-MF2
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
* Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
* Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
* Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
* Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
* … and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting *******************.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
$49k-67k yearly est. Auto-Apply 34d ago
Partner Relations Representative
Geico 4.1
Ava, NY jobs
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Working with our referrals and preferred dealerships
Annual Salary
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
$51k-68k yearly est. Auto-Apply 60d+ ago
Senior Employee Relations Specialist
Acrisure 4.4
Alabama, NY jobs
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Responsibilities:
* Conduct thorough, effective, and impartial investigations in response to complex and sensitive employeerelated issues, complaints, and grievances, such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures. The Senior level ER Specialist will have the proven ability to independently and effectively facilitate a broad range of cases and investigations, including highly complex matters.
* Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
* Serve as the primary point of contact for assigned investigations and collaborate/coordinate with necessary stakeholders (including Legal where needed) throughout the process and communicate regularly regarding pending investigations.
* Utilize effective interviewing and documentation strategies & techniques.
* Expert ability to synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings detailing the factual outcome of the investigation and make well supported recommendations on specific actions, countermeasures, operational improvements, and risk mitigation.
* Advise concerned parties of report findings appropriately, and track completion of agreed upon actions to a thorough completion of each case.
* Provide guidance and assist with the development and delivery of appropriate performance feedback and/or action plans including corrective/disciplinary documents and actions.
* Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations & provide guidance in addressing employeerelations issues, ensuring compliance with company policies and applicable laws and regulations.
* Maintain a repository of accurate case relevant material in alignment with the Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements, utilizing designated case management tools/processes effectively.
* Provide guidance and support to HR Business Partners, managers, more junior EmployeeRelations Specialist(s), and others as needed.
* Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employeerelations, making recommendations for policy updates or changes as necessary.
* May collaborate with cross-functional teams, including Legal, HR, and other stakeholders as needed to develop and implement effective employeerelations educational material, strategies, policies, and/or procedures.
* May provide other policy, compliance and regulatory functions as assigned.
Requirements:
* Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.
* Experience preparing effective written reports with summaries of findings and appropriate recommendations.
* Strong analytical skills with the ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
* Exceptional problem-solving skills with proven interpretive, evaluative, and constructive thinking abilities, along with strong logical and deductive reasoning abilities.
* Excellent interpersonal and communication skills (both written and verbal), with the ability to present salient facts, guidance, & recommendations, and communicate effectively at all levels of the company.
* Strong time management and organizational skills, with the ability to prioritize and manage high volume workload and competing multiple tasks simultaneously.
* Experience in developing and/or delivering training material and/or programs related to employeerelations and compliance.
* Proven ability to think strategically and effectively work across a complex, matrixed organization.
* Ability to handle sensitive and confidential information with integrity and maintain strict confidentiality.
Education/Experience:
* Bachelor's degree in HR, Business, Management, or equivalent practical experience required. Master's degree preferred.
* PHR or SHRM - CP or SHRM-SCP preferred.
* Advanced knowledge of labor laws, employment regulations, HR best practices, as well as their application in an operating environment, required.
* 5-7 years of relevant EmployeeRelations/Investigations experience gained in either an HR Business Partner role, EmployeeRelations role, applicable HR leadership, or equivalent experience practicing employment law.
* Multi-state experience preferred.
* Workday experience is a plus.
* Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite.
#LI-Onsite
#LI-MF2
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
* Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
* Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
* Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
* Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
* … and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting *******************.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
$49k-70k yearly est. Auto-Apply 34d ago
Senior Employee Relations Specialist
Acrisure 4.4
Iowa, LA jobs
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Responsibilities:
* Conduct thorough, effective, and impartial investigations in response to complex and sensitive employeerelated issues, complaints, and grievances, such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures. The Senior level ER Specialist will have the proven ability to independently and effectively facilitate a broad range of cases and investigations, including highly complex matters.
* Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
* Serve as the primary point of contact for assigned investigations and collaborate/coordinate with necessary stakeholders (including Legal where needed) throughout the process and communicate regularly regarding pending investigations.
* Utilize effective interviewing and documentation strategies & techniques.
* Expert ability to synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings detailing the factual outcome of the investigation and make well supported recommendations on specific actions, countermeasures, operational improvements, and risk mitigation.
* Advise concerned parties of report findings appropriately, and track completion of agreed upon actions to a thorough completion of each case.
* Provide guidance and assist with the development and delivery of appropriate performance feedback and/or action plans including corrective/disciplinary documents and actions.
* Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations & provide guidance in addressing employeerelations issues, ensuring compliance with company policies and applicable laws and regulations.
* Maintain a repository of accurate case relevant material in alignment with the Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements, utilizing designated case management tools/processes effectively.
* Provide guidance and support to HR Business Partners, managers, more junior EmployeeRelations Specialist(s), and others as needed.
* Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employeerelations, making recommendations for policy updates or changes as necessary.
* May collaborate with cross-functional teams, including Legal, HR, and other stakeholders as needed to develop and implement effective employeerelations educational material, strategies, policies, and/or procedures.
* May provide other policy, compliance and regulatory functions as assigned.
Requirements:
* Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.
* Experience preparing effective written reports with summaries of findings and appropriate recommendations.
* Strong analytical skills with the ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
* Exceptional problem-solving skills with proven interpretive, evaluative, and constructive thinking abilities, along with strong logical and deductive reasoning abilities.
* Excellent interpersonal and communication skills (both written and verbal), with the ability to present salient facts, guidance, & recommendations, and communicate effectively at all levels of the company.
* Strong time management and organizational skills, with the ability to prioritize and manage high volume workload and competing multiple tasks simultaneously.
* Experience in developing and/or delivering training material and/or programs related to employeerelations and compliance.
* Proven ability to think strategically and effectively work across a complex, matrixed organization.
* Ability to handle sensitive and confidential information with integrity and maintain strict confidentiality.
Education/Experience:
* Bachelor's degree in HR, Business, Management, or equivalent practical experience required. Master's degree preferred.
* PHR or SHRM - CP or SHRM-SCP preferred.
* Advanced knowledge of labor laws, employment regulations, HR best practices, as well as their application in an operating environment, required.
* 5-7 years of relevant EmployeeRelations/Investigations experience gained in either an HR Business Partner role, EmployeeRelations role, applicable HR leadership, or equivalent experience practicing employment law.
* Multi-state experience preferred.
* Workday experience is a plus.
* Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite.
#LI-Onsite
#LI-MF2
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
* Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
* Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
* Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
* Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
* … and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting *******************.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
$37k-55k yearly est. Auto-Apply 34d ago
Senior Employee Relations Specialist
Acrisure 4.4
Kansas, IL jobs
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Responsibilities:
* Conduct thorough, effective, and impartial investigations in response to complex and sensitive employeerelated issues, complaints, and grievances, such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures. The Senior level ER Specialist will have the proven ability to independently and effectively facilitate a broad range of cases and investigations, including highly complex matters.
* Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
* Serve as the primary point of contact for assigned investigations and collaborate/coordinate with necessary stakeholders (including Legal where needed) throughout the process and communicate regularly regarding pending investigations.
* Utilize effective interviewing and documentation strategies & techniques.
* Expert ability to synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings detailing the factual outcome of the investigation and make well supported recommendations on specific actions, countermeasures, operational improvements, and risk mitigation.
* Advise concerned parties of report findings appropriately, and track completion of agreed upon actions to a thorough completion of each case.
* Provide guidance and assist with the development and delivery of appropriate performance feedback and/or action plans including corrective/disciplinary documents and actions.
* Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR related concerns resulting from investigations & provide guidance in addressing employeerelations issues, ensuring compliance with company policies and applicable laws and regulations.
* Maintain a repository of accurate case relevant material in alignment with the Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements, utilizing designated case management tools/processes effectively.
* Provide guidance and support to HR Business Partners, managers, more junior EmployeeRelations Specialist(s), and others as needed.
* Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employeerelations, making recommendations for policy updates or changes as necessary.
* May collaborate with cross-functional teams, including Legal, HR, and other stakeholders as needed to develop and implement effective employeerelations educational material, strategies, policies, and/or procedures.
* May provide other policy, compliance and regulatory functions as assigned.
Requirements:
* Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.
* Experience preparing effective written reports with summaries of findings and appropriate recommendations.
* Strong analytical skills with the ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
* Exceptional problem-solving skills with proven interpretive, evaluative, and constructive thinking abilities, along with strong logical and deductive reasoning abilities.
* Excellent interpersonal and communication skills (both written and verbal), with the ability to present salient facts, guidance, & recommendations, and communicate effectively at all levels of the company.
* Strong time management and organizational skills, with the ability to prioritize and manage high volume workload and competing multiple tasks simultaneously.
* Experience in developing and/or delivering training material and/or programs related to employeerelations and compliance.
* Proven ability to think strategically and effectively work across a complex, matrixed organization.
* Ability to handle sensitive and confidential information with integrity and maintain strict confidentiality.
Education/Experience:
* Bachelor's degree in HR, Business, Management, or equivalent practical experience required. Master's degree preferred.
* PHR or SHRM - CP or SHRM-SCP preferred.
* Advanced knowledge of labor laws, employment regulations, HR best practices, as well as their application in an operating environment, required.
* 5-7 years of relevant EmployeeRelations/Investigations experience gained in either an HR Business Partner role, EmployeeRelations role, applicable HR leadership, or equivalent experience practicing employment law.
* Multi-state experience preferred.
* Workday experience is a plus.
* Strong working knowledge with HRIS systems and proficiency in Microsoft Office Suite.
#LI-Onsite
#LI-MF2
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
* Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
* Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
* Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
* Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
* … and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting *******************.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.