Network Technician jobs at Centene

Hardware Support We are seeking a proactive and technically skilled Onsite IT Support Specialist to support our manufacturing plant and office operation. This role is critical in ensuring smooth day-to-day functionality of our hardware and application systems. You will be the primary onsite contact for troubleshooting hardware issues and providing desktop support, while collaborating remotely with our Lead Developer and contracted IT team for backend and application-related issues. Key Responsibilities Troubleshoot, maintain, and service shop floor hardware including label printers, tablets, and barcode scanners. Ensure all devices are operational and minimize downtime on the shop floor. Application Support Act as the onsite liaison for our custom IMS (Inventory Management System) application. When backend errors occur, work with the remote developer to diagnose and resolve issues. Perform basic application troubleshooting and escalate complex issues as needed. Desktop & Network Support Provide day-to-day desktop support for onsite employees, including: PC troubleshooting and maintenance. VPN connectivity support. Coordination with the contracted IT team for advanced network or infrastructure issues. Documentation & Communication Maintain clear records of issues, resolutions, and hardware inventory. Communicate effectively with remote teams and onsite staff to ensure timely resolution of problems. Qualifications Required Skills & Experience Minimum Associate's Degree in Information Technology, Networking, or similar curriculum, or equivalent educational and practical work experience. 2+ years of experience in IT support, desktop support, or a similar role. Strong troubleshooting skills for hardware (printers, scanners, tablets) and Windows-based PCs. Familiarity with VPN setup and troubleshooting. Excellent communication skills for remote collaboration. Preferred Skills Experience with Zebra printers and barcode scanning devices. Basic understanding of web-based applications and backend error troubleshooting. Ability to work independently and prioritize tasks in a fast-paced environment. Experience with Microsoft and Office365 applications including PowerApps, PowerAutomate, Sharepoint. Willingness to learn new skillsets, applications and processes. The Crump Group USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Relocation assistance Tuition reimbursement Vision insurance Work Location: In person

The IT Configuration Specialist II will perform maintenance on EAM and ITSM platforms directed and suggest improvement opportunities. • Implement workflows, data models, dashboards, and reports to facilitate system usability and functionality. • With minimal guidance, manage user roles, permissions, and access control within enterprise EAM and ITSM systems. • Broaden knowledge of relational concepts that are used to model our environment. Integration and Customization • Facilitate meetings with cross-functional teams to integrate EAM and ITSM systems with other enterprise applications, ensuring seamless data flow and accurate reporting. • Support the customization of system features and interfaces as needed to meet specific business requirements. • Assist with maintenance of documentation on configurations, integrations, and customizations for reference and compliance purposes. Troubleshooting and Support • Participate in activities related to identification, diagnosis and resolution of issues related to system functionality, performance, and integrations. • Assist in collaboration with IT support teams for problem management, ensuring documentation of root cause and follow up on mitigation tasks. • Assist in regular system audits and implementation of necessary adjustments to maintain system integrity and performance. Stakeholder Collaboration • Assist in facilitating collaboration with IT architects, project managers, and business stakeholders to gather requirements and translate them into technical configurations. • Assist in facilitating collaboration with owners of service modules (e.g., incident, service request, change management) to ensure cohesiveness across ITSM tool. • Assist in partnering with IT Disaster Recovery to ensure assets are kept current and are documented correctly. Continuous Improvement • Participate in system upgrade initiatives, ensuring smooth transitions and minimal disruption to business operations. Qualifications • Bachelor's degree in Information Technology, Computer Science, or a related field. • 1-3 years of experience in configuring enterprise systems, particularly EAM and ITSM platforms (e.g., Ivanti, ServiceNow, BMC Remedy, LeanIX, etc.). • Strong knowledge of ITSM principles, enterprise architecture frameworks, and system integration techniques. • Experience with scripting and automation (e.g., Python, PowerShell) is a plus. Pay Range: $84,200.00 - $124,100.00 Salary is commensurate to experience, location, etc. #VIZI Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The IT Service Desk Level 2 Administrator will be responsible for collaborating with our internal stakeholders, providing them with effective technology solutions and exemplary support. As a key point of contact for Level 2 issues/escalations, you will troubleshoot, diagnose, and resolve a wide range of hardware, software, mobile and Azure Cloud issues. Your exceptional problem-solving abilities will ensure that our users receive timely and efficient support, allowing them to focus on their critical responsibilities. This role will report to the SR. IT Service Delivery & Change Manager. You will be required to be onsite 4 days a week and 1 day remote, during core business hours. This role requires onsite support at our Red Bank, NJ office, where you will deliver technical expertise and provide top-tier customer service. Responsibilities: • Receive, prioritize, and respond to incoming Level 2 Service Desk requests in accordance with established service-level agreements (SLAs) Utilize your comprehensive knowledge of computer hardware, software, mobile, Azure Cloud, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering to established operational and procedural measures. • Manage users, devices, and cloud tracking events through our Zendesk global ticketing system. • Provide technical support for It Service Desk Level 1 Engineers. • Collaborate closely with our user community, understand their unique needs, and deliver solutions that enhance their productivity and effectiveness. • Provide technical and troubleshooting assistance related to MS Windows, Office 356, Azure Cloud and other desktop, server, and business applications. • Enroll and administer thin clients using Azure virtual desktop. • Maintain, support, and troubleshoot office telephone systems and software, audio-visual (AV) equipment and multi-function network printers. • Manage Azure and on-prem Active Directory, Azure virtual desktops, Intune, Exchange & SharePoint. • Provide technical support and troubleshooting assistance related to the company's critical business systems. • Perform on-call duties and technical implementations/upgrades that may occur after normal business hours and on weekends as required to minimize business impact. • Assist with users becoming and remaining compliant with the company's IT security policies and minimum standards. • Participate in the creation and maintenance of enterprise operations documents (i.e., policies, standards, procedures, and guidelines) • Liaise with third parties as it relates to any of the above. • This role maybe required to work nights, off hours or weekends as assigned. Technologies • Knowledge of Cloud Technologies, Microsoft Azure a plus • Microsoft Windows Server Suite • Microsoft Windows 10/11 • Microsoft Office 365, Tools/Applications • Knowledge of Networking (Routers, Switches, Firewalls) • Virtualization, Azure Virtual Desktop a plus • Technical Certifications a Plus • Knowledge of Insurance Industry applications, a Plus Requirements: • Bachelor's degree in computer science, Information Systems, or other related field, or equivalent work experience preferred. • 5 to 7 years of relevant experience • Self-starter who takes initiative and requires minimal supervision. • Strong analytical and problem-solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment. • Customer focused with the ability to communicate and develop relationships with all levels of the organization. • Excellent written and oral communication skills • Ability to multitask. • Team mentality and the ability to work effectively with diverse stakeholders. • Attention to detail. • Ability to accomplish tasks by established deadlines and to use time efficiently to balance competing demands and priorities. • General understanding of how IT infrastructure supports business goals and objectives. • Open to traveling if necessary. • HDI and ITIL Foundations Certification a plus Note: This position will report to the SR. IT Service Delivery & Change Manager. You will be required to be onsite 4 days a week and 1 day remote, during core business hours. This role requires onsite support at our Red Bank, NJ office, where you will deliver technical expertise and provide top-tier customer service. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

Job Description Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture - with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The IT Service Desk Level 2 Administrator will be responsible for collaborating with our internal stakeholders, providing them with effective technology solutions and exemplary support. As a key point of contact for Level 2 issues/escalations, you will troubleshoot, diagnose, and resolve a wide range of hardware, software, mobile and Azure Cloud issues. Your exceptional problem-solving abilities will ensure that our users receive timely and efficient support, allowing them to focus on their critical responsibilities. This role will report to the SR. IT Service Delivery & Change Manager. You will be required to be onsite 4 days a week and 1 day remote, during core business hours. This role requires onsite support at our Red Bank, NJ office, where you will deliver technical expertise and provide top-tier customer service. Responsibilities: • Receive, prioritize, and respond to incoming Level 2 Service Desk requests in accordance with established service-level agreements (SLAs) Utilize your comprehensive knowledge of computer hardware, software, mobile, Azure Cloud, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering to established operational and procedural measures. • Manage users, devices, and cloud tracking events through our Zendesk global ticketing system. • Provide technical support for It Service Desk Level 1 Engineers. • Collaborate closely with our user community, understand their unique needs, and deliver solutions that enhance their productivity and effectiveness. • Provide technical and troubleshooting assistance related to MS Windows, Office 356, Azure Cloud and other desktop, server, and business applications. • Enroll and administer thin clients using Azure virtual desktop. • Maintain, support, and troubleshoot office telephone systems and software, audio-visual (AV) equipment and multi-function network printers. • Manage Azure and on-prem Active Directory, Azure virtual desktops, Intune, Exchange & SharePoint. • Provide technical support and troubleshooting assistance related to the company's critical business systems. • Perform on-call duties and technical implementations/upgrades that may occur after normal business hours and on weekends as required to minimize business impact. • Assist with users becoming and remaining compliant with the company's IT security policies and minimum standards. • Participate in the creation and maintenance of enterprise operations documents (i.e., policies, standards, procedures, and guidelines) • Liaise with third parties as it relates to any of the above. • This role maybe required to work nights, off hours or weekends as assigned. Technologies • Knowledge of Cloud Technologies, Microsoft Azure a plus • Microsoft Windows Server Suite • Microsoft Windows 10/11 • Microsoft Office 365, Tools/Applications • Knowledge of Networking (Routers, Switches, Firewalls) • Virtualization, Azure Virtual Desktop a plus • Technical Certifications a Plus • Knowledge of Insurance Industry applications, a Plus Requirements: • Bachelor's degree in computer science, Information Systems, or other related field, or equivalent work experience preferred. • 5 to 7 years of relevant experience • Self-starter who takes initiative and requires minimal supervision. • Strong analytical and problem-solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment. • Customer focused with the ability to communicate and develop relationships with all levels of the organization. • Excellent written and oral communication skills • Ability to multitask. • Team mentality and the ability to work effectively with diverse stakeholders. • Attention to detail. • Ability to accomplish tasks by established deadlines and to use time efficiently to balance competing demands and priorities. • General understanding of how IT infrastructure supports business goals and objectives. • Open to traveling if necessary. • HDI and ITIL Foundations Certification a plus Note: This position will report to the SR. IT Service Delivery & Change Manager. You will be required to be onsite 4 days a week and 1 day remote, during core business hours. This role requires onsite support at our Red Bank, NJ office, where you will deliver technical expertise and provide top-tier customer service. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… · Perform hardware and software break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitoring the infrastructure to identify/resolve issues · Respond to escalated end-user issues You possess … · Technical Associates Degree or equivalent preferred · 2+ Years of technical work experience in a corporate environment preferred · The ability to identify, develop and implement technical processes and solutions · Project development and management skills · Outstanding customer service skills Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set We can recommend jobs specifically for you! Click here to get started.

ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… * Perform hardware and software break / fix work including but not limited to upgrades * Develop expert understanding of applications, internal software and associated technologies * Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution * Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis * Monitoring the infrastructure to identify/resolve issues * Respond to escalated end-user issues You possess … * Technical Associates Degree or equivalent preferred * 2+ Years of technical work experience in a corporate environment preferred * The ability to identify, develop and implement technical processes and solutions * Project development and management skills * Outstanding customer service skills Responsibilities * Perform application break / fix work including but not limited to upgrades * Develop expert understanding of applications, internal software and associated technologies * Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution * Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution * Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis * Monitor the infrastructure to identify/resolve issues * Respond to escalated end-user issues * Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance * Provide support utilizing all available tools including remote control technologies * Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required * Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned

Delta Dental of Missouri is seeking a Provider Relations Network Manager, a dynamic leader with 5+ years of experience in the dental, insurance, or financial services industries. If you excel at problem-solving, have a proven track record of coaching teams to achieve results, and are ready to make an impact, apply today! Essential Functions and Job Responsibilities: 1. Provides strategic leadership to the department to expand and retain members of the provider network through exceptional provider experiences. This work may include but is not limited to: • Setting network goals, objectives and strategies to align with the organization's strategic plan and performance measures; • Developing and implementing plans to create the ideal provider experience and achieve key performance indicators (KPIs); • Identifying challenges and opportunities within the network on a proactive basis and implementing solutions to drive positive outcomes and mitigate risks; • Managing the department budget and approving department expenses to meet the financial objectives of the organization; • Creating a strategic plan for facilitating in-person visits of key providers in the network based on utilization and members present in the practice; • Championing continuous improvement efforts, fostering innovation and creativity within the team to enhance service delivery and provider satisfaction. 2. Provides coaching and development to Provider Relations Representatives. This work may include but is not limited to: • Conducting weekly coaching conversations to ensure development of team members; • Fostering a positive and motivating work environment by recognizing and rewarding achievements and providing constructive feedback; • Creating a culture of continuous learning and professional development; • Conducting performance reviews and performance management discussions with direct reports; • Creating development plans and documentation for tracking performance, setting expectations and ensuring compliance with all applicable employment laws; • Completing quarterly check-ins with team members to ensure progression of individual development plans; • Conducting all disciplinary actions including terminations within the department. 3. Tracks and analyzes short-term and long-term key performance indicators (KPIs) to ensure team success in meeting annual goals. This work may include but is not limited to: • Creating a strategic plan for facilitating in-person visits of key providers in the network based on utilization and member size; • Generating and analyzing regular reports on provider network metrics, identifying trends and areas for improvement; • Establishing benchmarks and performance standards for Provider Relations Representatives; • Recommending and executing strategic solutions to ensure goals and metrics are achieved; • Utilizing advanced analytics tools and methodologies to forecast future performance trends and proactively address potential challenges; • Monitoring industry best practices and technological advancements to continually optimize the provider experience and KPI performance; • Presenting KPI insights and recommendations to senior management and key stakeholders to inform strategic decision-making processes; • Developing and maintaining a culture of accountability and continuous improvement within the department; • Meeting or exceeding key metrics as outlined in team and individual goals. 4. Identifies opportunities for process improvement and implements changes to enhance efficiency and effectiveness. This work may include but is not limited to: • Implementing automation solutions to reduce manual workload and increase operational efficiency; • Leading cross-functional teams to design and implement process improvement initiatives; • Benchmarking processes against industry standards and best practices to identify areas for improvement and maintain competitiveness; • Collaborating with other departments to streamline workflows or implement company initiatives. 5. Supports PR Representatives in building relationships and resolving issues with escalated, complex or high priority providers. This work may include but is not limited to: • Reviewing and approving exception items on provider agreements; • Providing coaching on escalations and exceptions to empower team members; • Addressing provider concerns and new developments in the business; • Scripting talking points to address provider concerns or new developments with the business; • Engaging with key providers to further enhance the provider experience. 6. Participates as a strategic member on project teams and task forces for company initiatives. This work may include but is not limited to: • Providing valuable input and insights from the Provider Relations perspective during the planning and execution phases of company-wide projects and initiatives; • Sharing routine updates to other departments to highlight strengths and challenges of the provider experience in a professional manner; • Collaborating with cross-functional teams to ensure that provider requirements and considerations are integrated into project plans and timelines; • Leveraging data and analytics to inform project decision-making and identify opportunities for synergy or integration with existing operations; • Championing the implementation of project deliverables within the Provider Relations department, ensuring that staff are trained and equipped to support new processes or systems effectively; • Monitoring project progress and milestones, identifying potential risks or obstacles impacting the provider network, and proactively proposing solutions or mitigation strategies. 7. Develops relationships with managers of other departments to ensure strong collaboration and resolve process challenges. This work may include but is not limited to: • Meeting formally and informally with peers from other departments to build rapport, share best practices and understand business trends; • Providing routine updates to other departments highlighting feedback from providers on strengths and challenges of service in a professional manner; • Fostering positive relationships with managers and team leads from other departments to understand their needs, challenges and opportunities to innovate; • Providing support and assistance to managers from other departments when they encounter challenges related to provider relations; • Establishing trust and credibility with managers from other departments through open communication, reliability, and a commitment to mutual success. Regular and reliable attendance is required. Other duties and responsibilities may be assigned. Qualifications: • 5+ years' experience in the dental industry, insurance or financial services field preferred; • 5+ years' leadership experience; • Experience providing coaching, feedback or mentorship to team members; • Advanced problem-solving and decision-making abilities; • Exceptional verbal and written communication skills; • Detail-oriented with a commitment to accurate documentation. Environment: This position currently functions as a hybrid role working from both home and in-office environments. Any home office setting must be conducive to all guidelines outlined by the organization. This role is required to regularly attend in-person meetings, the frequency of which is determined by management based on departmental or organizational needs. Physical and Other Demands: Specific vision abilities required by this job include the ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands and arms to handle, feel, reach and operate a computer. This job requires substantial typing. DDMO provides reasonable accommodation to qualified individuals with a known disability unless doing so imposes an undue hardship. Employees must be able to successfully perform the essential functions of this role with or without a reasonable accommodation. Disclaimer: This is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. The organization reserves the right to modify this job description at any time; including assigning or reassigning job duties or deleting this position at any time.

New York, United States | IT | Full-time Not your everyday company Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful. At Lemonade, you'll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma. Unlike most publicly traded companies, we're nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don't care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo. We're built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don't like spending our days in meetings and we skip committees altogether. At Lemonade, there's no such thing as going over someone's head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities. As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more. Awarded 'best workplace' Best Workplace and Best-Led Company by Inc. Magazine "World Changing" by Fast Company Recognized as a World Changing Idea by Fast Company Magazine Ranked #1 Home insurance in America Won best renters and homeowners insurance in America by US News, and others Best Pet Insurance in America Rated "Best Overall Pet Insurance" by Better Homes & Gardens Rated 4.9 on the App Store Among the highest rated apps of all time

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Our Distinguished Engineer in Network Engineering will engineer solutions and empower the developer community with experiences, tools, and automated processes that reduce friction and improve developer satisfaction, flow, and cycle-times. This role will be heavily centered around engineer solutions with the goal to improve developer flow, reduce cycle times, and provide fast feedback loops. An important outcome of developer productivity engineering is to give developers hours back in the week in the developer experience so they can focus on accelerating solution delivery. You will lead the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate has broad and deep technical knowledge supporting large scale and complex networks with a strong understanding of networking protocols, technologies, and standards. Position Responsibilities As a Distinguished Engineer, you will: * Lead the design, architecture, and implementation of complex network solutions to meet business requirements and objectives * Develop and maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization * Collaborate with the cross-functional teams to identify and implement innovative network technologies and solutions that drive operational efficiency and business value * Evaluate emerging technologies and industry trends to recommend strategic investments and enhancements to network infrastructure * Drive initiatives to improve network performance, scalability and reliability through optimization, automation, and proactive monitoring * Serve as a subject matter expert and escalation point for complex network issues, providing guidance and expertise to resolve critical incidents and outages * Represent the network engineering team in meetings, presentations, and discussions with senior leadership, stakeholders, and vendors * Be a role model and mentor, helping to coach and strengthen the technical expertise and know-how of our engineering and product community * Influence and educate executives * Consistently share best practices and improve processes within and across teams * Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, demonstrate adaptability, and sponsor continuous learning * Participate in on-call rotation for after-hours support and maintenance activities Qualifications * Exemplary ability to design and develop, perform experiments, and influence engineering direction and network engineering roadmap * Expert-level knowledge of networking protocols, technologies, and standards including TCP/IP, BGP, OSPF, MPLS, QoS, SDN, and SD-WAN * Extensive hands-on experience with network equipment and platforms from leading vendors such as Cisco, Aruba, and Palo Alto Networks * Strong understanding of network security principles, best practices, and compliance requirements including firewalls, VPNs, IDS/IPS, and encryption * Demonstrated leadership and mentorship skills, with the ability to inspire and influence cross functional teams and drive consensus on technical decisions * Highly proficient in architecture assessment and proposals * Experience solving analytical problems with quantitative approaches * Ability to excel in a fast-paced, startup-like environment Experience * 12+ years of professional experience in Network Engineering experience * 10+ years of experience with architecture and design * 6+ years of experience in open-source frameworks * 6+ years of experience with AWS, GCP, Azure, or another cloud service Education * Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience #LI-RP2 #DICE Annual Salary $140,000.00 - $300,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. * Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. * Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. * Access to additional benefits like mental healthcare as well as fertility and adoption assistance. * Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Are you located in Knoxville, Tennessee and have experience working directly with providers? If so, you may be a perfect fit for an opening on our Provider Networks & Contracting team, focusing on the Knoxville market! We are looking for an energetic, detail-oriented individual to become part of this team as a Network Manager. As a Network Manager, you will serve as the primary liaison and first point of contact for designated providers in Knoxville. Your role involves educating and assisting market providers, maintaining relationships through daily interactions, and providing technical support to correct errors and manage risks for both the insurer and provider. Strong interpersonal skills are essential for effective partnership and collaboration. You will work closely with network contracting and other BCBST matrix partners, such as enrollment and operations, to support providers and achieve market initiatives. Key skills for this role include collaboration, problem-solving, and organization. The hiring team is looking for an individual with the following experience: 3 years of experience in provider relations and network development with emphasis on healthcare education and reimbursement Claim adjudication experience related to facility and professional providers Established relationships with providers in the Knoxville market Strong interpersonal skills, as building strong partnerships is key to the success in this role FACETS knowledge is preferred but not required This is a remote position with occasional provider and team meetings in Knoxville, TN and surrounding counties. Job Responsibilities Identifying educational topics, methods, and strategies to enhance compliance throughout the provider network. Implementing, supporting, and monitoring provider programs and enterprise initiatives Implementing processes and changes needed to maintain regulatory compliance, contract compliance or to improve quality. Handling escalated provider enrollment processing and problem resolution. Leading data reporting and analysis projects to monitor financial and service relations with providers. Consulting with providers on delivery, training and support related issues, identifying opportunities for enhancement and recommending solutions. Able to travel to provider offices or conduct virtual meetings as required. Job Qualifications Education Bachelors degree in business or healthcare or relevant field or equivalent work experience required Experience 3 years - Experience in provider relations and network development with emphasis on healthcare education and reimbursement. Skills\Certifications Ability to speak in public and conduct effective presentations. Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability. Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel. Proficient in Microsoft Office (Outlook, Word, Excel, Access and PowerPoint) Accuracy and attention to detail Effective time management skills Excellent oral and written communication skills Strong interpersonal and organizational skills Strong analytical skills Ability to manage multiple projects and priorities Positive attitude, self-driven, engaging, proactive, results drive Knowledge in Medical terminology Knowledge of contract language and reimbursement methodologies, managed care business processes, case-mix adjustment, medical terminology, utilization management and applications for claims payment, required. License Valid Driver's License Employees who are required to operate either a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver's license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times. Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Job Description IT Systems Administrator Join the dynamic team at Gateway Truck and Refrigeration (GTR), a reputable and expanding dealership specializing in Carrier Refrigeration, Volvo, Hino and TICO products with 15 locations in Illinois, Missouri, Tennessee, and Wisconsin. GTR is seeking an experienced IT Systems Administrator to assist our IT Department in Collinsville, IL. At GTR, we are not just an employer; we are a second-generation, family-owned business that deeply values our employees' well-being and professional growth. We are seeking a service-oriented and self-motivated professional who will play a vital role in maintaining and monitoring our computer systems and network and solving complex technical issues for our business. If you describe yourself as a highly organized, detail-oriented, and a great problem solver, this is the position for you! JOB DUTIES: Assist with installing and configuring software and computer systems Troubleshoot and resolve software or hardware issues Assist peers with any technical support issues they may have Assist with the implementation of new applications or solutions Assist and provide password and login credentials for users Participate in meetings to provide insight into technical requirements Other duties as assigned SKILLS AND ABILITIES: Strong organization and communication skills Time management skills with the ability to complete all assigned tasks Analytical skills with the ability to study problems and identify solutions Team-oriented with strong interpersonal communication and relationship-building skills Ability to manage many projects simultaneously and quickly adjust priorities Excellent written and verbal communication skills Excellent customer service QUALIFICATIONS: Associate's degree or equivalent within a related field 2+ years of experience in a technical support role preferred Working knowledge and experience with a variety of software, hardware and applications is beneficial BENEFITS: 401K with company matching Health, Dental and Vision Insurance Company paid Short-term & Long-term Disability Insurance Company paid Life Insurance We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionSalary: LTC Solutions, LLC is a small business with ahuge commitment to supporting our employees and providing quality services to our government clients. Our employees have an entrepreneurial spirit, a passion for excellence, and a proactive approach to providing the best possible solutions to our clients. If you are committed to building excellent client relationships, providing consistent superior-quality work, and taking initiative to understand your clients needs, we would like to meet you! LTC offers a dynamic team setting and generous benefits (including 401K, PTO, and Health, Dental, Vision, Life and Disability Insurance). POSITION: C4ISR Network Operations Specialist LOCATION: Tampa, FL STATUS: Full time Contingent Hire REQUIRED QUALIFICATIONS: Education: Bachelors Degree in Computer Science, Information Technology, Systems Engineering, Cybersecurity, or a related technical field. Experience: Minimum of 810 years of professional IT/network engineering experience, with at least 5 years supporting DoD or USMC C4ISR systems in garrison and deployed environments. Certifications: Completion of DoD 8570/8140 Information Assurance Workforce (IAW) certifications in compliance with SECNAV M-5239.2 requirements for Network Operations Specialist (441). Must maintain current certifications as directed by the government for CSWF (Cyber IT/Cybersecurity Workforce) compliance. Must Have: Certification as a Privileged User in accordance with SECNAV cybersecurity requirements. Must Have: CompTIA Security+ CE (baseline, required). Citizenship and Clearance: U.S. Citizen with Active Top Secret/SCI Clearance without conditions, exceptions, or waivers. Valid US Passport is required. Travel: Ability to attend and represent MARCENT at C4ISR conferences, technical meetings, and training events. Must be able to travel domestically and internationally in support of deployed operations and C4ISR system sustainment. Skills: Strong organizational and communication skills with the ability to brief senior leaders and interagency/coalition representatives persuasively. Ability to work independently with considerable latitude for initiative and innovation while ensuring technical soundness and compliance with DoD/USMC standards. DESIRED QUALIFICATIONS: Education: Masters Degree in a relevant field of Cybersecurity, Network Engineering, or Systems Engineering preferred. Educational Training: Completion of DoD/Service C4ISR, systems engineering, or acquisition-related training (e.g., DAU Systems Engineering, Defense Acquisition Workforce Improvement Act [DAWIA] certification) highly desirable. Certifications: Cisco Certified Network Associate (CCNA) or higher - Cisco Certified Network Professional (CCNP) - Microsoft Certified Solutions Expert (MCSE) - CISSP or equivalent (preferred for advanced proficiency) PRIMARY DUTIES: Provide service as a local IT Subject Matter Expert (SME) within a TS/SCI environment, sustaining readiness of intelligence and C4ISR systems. Provide hands-on experience with: Network configuration and administration (routers, hubs, LAN/WAN management). System administration tasks (Active Directory, PKI/Trusted Agent duties, account management, SharePoint administration, system patches, backups/restorations). C4ISR systems support including ISR, SIGINT, GEOINT, HUMINT, and CI-related platforms. Information Assurance (IA) administration and compliance with DoD security directives. Practical experience troubleshooting and resolving LAN connectivity issues, COMSEC devices, cabling, and network hardware. Strong background in C4ISR architecture recommendations, including optimization of networks to support operational and training requirements. Lead in ability to assist users and maintainers in diagnosing and correcting system deficiencies, applying advanced technical processes to optimize system performance, implementing procedures, processes, and technical techniques for system use. Produce technical briefs, training materials, and communications content to support equipment users, leadership, and IT services awareness. Must have familiarity with MARCENT and CENTCOM AOR IT operational environments, including integration with Joint and Coalition systems. Provide capacity management, system sizing, and hardware replacement strategies. Serve as a mentor and trainer, demonstrating technical processes and monitoring operator performance. LTC Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

LTC Solutions, LLC is a small business with a huge commitment to supporting our employees and providing quality services to our government clients. Our employees have an entrepreneurial spirit, a passion for excellence, and a proactive approach to providing the best possible solutions to our clients. If you are committed to building excellent client relationships, providing consistent superior-quality work, and taking initiative to understand your clients' needs, we would like to meet you! LTC offers a dynamic team setting and generous benefits (including 401K, PTO, and Health, Dental, Vision, Life and Disability Insurance). POSITION: C4ISR Network Operations Specialist LOCATION: Tampa, FL STATUS: Full time - Contingent Hire REQUIRED QUALIFICATIONS: Education: Bachelor's Degree in Computer Science, Information Technology, Systems Engineering, Cybersecurity, or a related technical field. Experience: Minimum of 8-10 years of professional IT/network engineering experience, with at least 5 years supporting DoD or USMC C4ISR systems in garrison and deployed environments. Certifications: Completion of DoD 8570/8140 Information Assurance Workforce (IAW) certifications in compliance with SECNAV M-5239.2 requirements for Network Operations Specialist (441). Must maintain current certifications as directed by the government for CSWF (Cyber IT/Cybersecurity Workforce) compliance. Must Have: Certification as a Privileged User in accordance with SECNAV cybersecurity requirements. Must Have: CompTIA Security+ CE (baseline, required). Citizenship and Clearance: U.S. Citizen with Active Top Secret/SCI Clearance without conditions, exceptions, or waivers. Valid US Passport is required. Travel: Ability to attend and represent MARCENT at C4ISR conferences, technical meetings, and training events. Must be able to travel domestically and internationally in support of deployed operations and C4ISR system sustainment. Skills: Strong organizational and communication skills with the ability to brief senior leaders and interagency/coalition representatives persuasively. Ability to work independently with considerable latitude for initiative and innovation while ensuring technical soundness and compliance with DoD/USMC standards. DESIRED QUALIFICATIONS: Education: Master's Degree in a relevant field of Cybersecurity, Network Engineering, or Systems Engineering preferred. Educational Training: Completion of DoD/Service C4ISR, systems engineering, or acquisition-related training (e.g., DAU Systems Engineering, Defense Acquisition Workforce Improvement Act [DAWIA] certification) highly desirable. Certifications: Cisco Certified Network Associate (CCNA) or higher - Cisco Certified Network Professional (CCNP) - Microsoft Certified Solutions Expert (MCSE) - CISSP or equivalent (preferred for advanced proficiency) PRIMARY DUTIES: Provide service as a local IT Subject Matter Expert (SME) within a TS/SCI environment, sustaining readiness of intelligence and C4ISR systems. Provide hands-on experience with: Network configuration and administration (routers, hubs, LAN/WAN management). System administration tasks (Active Directory, PKI/Trusted Agent duties, account management, SharePoint administration, system patches, backups/restorations). C4ISR systems support including ISR, SIGINT, GEOINT, HUMINT, and CI-related platforms. Information Assurance (IA) administration and compliance with DoD security directives. Practical experience troubleshooting and resolving LAN connectivity issues, COMSEC devices, cabling, and network hardware. Strong background in C4ISR architecture recommendations, including optimization of networks to support operational and training requirements. Lead in ability to assist users and maintainers in diagnosing and correcting system deficiencies, applying advanced technical processes to optimize system performance, implementing procedures, processes, and technical techniques for system use. Produce technical briefs, training materials, and communications content to support equipment users, leadership, and IT services awareness. Must have familiarity with MARCENT and CENTCOM AOR IT operational environments, including integration with Joint and Coalition systems. Provide capacity management, system sizing, and hardware replacement strategies. Serve as a mentor and trainer, demonstrating technical processes and monitoring operator performance. LTC Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Staff Network Engineer - Cloud Networking Position Summary GEICO is seeking an experienced Staff Cloud Network Engineer with a passion for building high-performance, low maintenance, zero-downtime public cloud Azure, AWS platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement. Position Description Our Staff Network Engineer works with our Staff and Sr. Engineers to innovate and build public cloud new VNET's NSG's Firewalls, Subnet and Network Routing, and enhance existing systems and identify new opportunities to apply your knowledge to solve critical problems. You will lead the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate has deep technical knowledge supporting large scale and complex networks with a strong understanding of networking protocols, technologies, and standards. Position Responsibilities As a Staff Network Engineer, you will: Lead the design, architecture, and implementation of complex public cloud Azure and AWS network solutions to meet business requirements and objectives Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization Work closely with the Security team to ensure Security best practices are enforced in an effective and scalable manner Design, deploy, and support SD-WAN solution, ensuring optimal performance, security, and reliability Implement and maintain wired and wireless security measures Collaborate with the cross-functional teams to identify and implement innovative network technologies and solutions that drive operational efficiency and business value Evaluate emerging technologies and industry trends to recommend strategic investments and enhancements to network infrastructure Serve as a subject matter expert and escalation point for complex network issues, providing guidance and expertise to resolve critical incidents and outages Consistently share best practices and improve processes within and across teams Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, demonstrate adaptability, and sponsor continuous learning Configure and maintain SD-WAN edge devices, gateways, and controllers to support dynamic traffic routing, QoS, and security policies Collaborate with stakeholders and team members to develop customized SD-WAN designs and configurations Monitor network performance and proactively identify and resolve identify and resolve issues to minimize and ensure maximum uptime Be a role model and mentor, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Influence and educate executives Participate in on-call rotation for after-hours support and maintenance activities Qualifications Expert-level knowledge of cloud networking infrastructure and hybrid connectivity with major cloud providers AWS, Azure and GCP. Extensive hands-on experience with public cloud networking such as ILB Load Balancers, VNET's, Firewalls, NSG as well as network services Cloud DNS and proxy. Strong understanding of network security principles, best practices, and compliance requirements including VPNs, IDS/IPS, and encryption Strong automation skills, building Azure and AWS infrastructure using Terraform. Highly proficient in architecture assessment and proposals Experience solving analytical problems with quantitative approaches Ability to excel in a fast-paced, startup-like environment Experience 6+ years of professional experience in public cloud networking (Azure, AWS and GCP). 6+ years of experience with architecture and design 6+ years of experience in cloud automation using Terraform 6+ years of experience with cloud infrastructure AWS, GCP, Azure, or another cloud service Education Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience #LI-RP2 Annual Salary $110,000.00 - $230,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

We are seeking the ideal candidate to join our team in a Sr. IT Support Technician role. They will perform PC support, basic systems administration, network security, user account management, wireless network management, documentation, and provide IT-related information and guidance to all users throughout the Organization. The Sr. IT Support Technician will resolve any trouble tickets relating to technical difficulties with hardware and software. The Sr. IT Support Technician will assist with installing, repairing, monitoring and maintaining all PC equipment, including printers, and communication equipment. **This is a full-time on-site position reporting to the Bedford Park, IL corporate headquarters. DUTIES & RESPONSIBILITIES: Troubleshoot all desktop/laptop/network/phone issues. Maintain an inventory of hardware and software. Manage the corporate network including servers and workstations. Monitoring the servers for hardware/software performance issues. Plan and coordinate upgrades, patches and new corporate technologies. Monitor daily and weekly backups. Install and maintain Multifunction printers Serve as in-house Microsoft software resource for Microsoft operating systems and applications, including PowerPoint, Outlook, Word, and Excel Responsible for leading and delegating the Support Team staff members. Knowledge, Skills & Abilities: Technical Skills: Bachelor's Degree and/or Certifications and 4-5 years' experience preferred. Advanced technical expertise of IT Service Desk experience required. Leadership training or experience is desired. Preferred Experience with Zendesk Service Desk software and Asset Sonar Inventory Management systems. Ability to resolve 2nd-3rd tier support issues. Ability to communicate with C-Level staff effectively. Desktop deployment and support skills for Windows 10 desktops/laptops. Familiarity with network and endpoint monitoring software. Familiarity with backup and recovery tools. Familiarity with firewalls, wireless access points and managed switches. Phone system and cabling experience. Printer management and troubleshooting skills. Experience with setting up Microsoft based systems, support mechanisms, and architectures. Server support skills for Windows Server 2012+. Solid network analysis and troubleshooting skills. Exchange Server/Microsoft 365 integration and management. Non-Technical Skills: Solid written and verbal communication skills. Ability to communicate status of tasks and changes (daily, progresses, and milestones). Ability to prioritize tasks and manage overall workload. Must be comfortable working in a small, fast moving environment and willing to step up and take responsibility for their deliverables. A self-starter able to work with minimal supervision. Must have keen attention to detail and quality of work. Effective organization skills, with the ability to simultaneously work on multiple projects. Ability to communicate and interact with a diverse group of perspectives. Strong customer service orientation.

About Us Stronghold Investment Management (“Stronghold,” “SIM,” or “the Firm”) is a technology-driven, vertically integrated investment manager focused on real-assets and related private markets. Stronghold seeks to deliver best-in-class risk-adjusted returns through an investment framework that features comparatively rapid transaction velocity, deep technical expertise, creative financial structuring, and objective and algorithmic decision making. Stronghold was founded by Ryan Turner in 2016 and has deployed over $1.6 billion in capital across 10+ investment vehicles. Ultimately, Stronghold intends to apply its technology-intensive investment approach to a variety of specialist real assets verticals, including: Oil & Gas Renewables Specialty Real Estate (commercial, datacenters, marinas) Telecommunications and Technology Infrastructure Billboards and Fixtures Mining & other commodities Utilities Secondaries IT Support Engineer We are seeking a highly skilled and service-oriented IT Support Engineer to provide hands-on technical support and systems management within a family office environment. This role requires a proactive, resourceful professional who can ensure seamless day-to-day technology operations across both business and personal systems. The ideal candidate will excel in a fast-paced, high-touch setting, supporting executives, staff, and household members with discretion, professionalism, and “white glove” service. Key Responsibilities End-User & Executive Support White Glove Support: Provide “white glove” support for executives, staff, and household members across multiple locations (office, home, and offsite) Technical Support: Deliver technical support for computers, mobile devices (iOS/Android), printers, and peripherals. New Hire Onboarding: Oversee new user onboarding/offboarding, account access, and IT orientation. Core Technical Skills Operating Systems: Proficiency with Windows 10/11 and mac OS system updates, troubleshooting, and patch management Email Systems: Strong knowledge of Microsoft Outlook, Exchange, and IMAP/SMTP configuration Collaboration Tools: Manage and troubleshoot Microsoft Office Suite, Zoom, Microsoft Teams, Slack Cloud Storage: Experience with OneDrive (and ideally other cloud sync tools like Google Drive/Dropbox) Conference Rooms: Support and maintain Zoom/ Teams Conference Rooms and other video conferencing systems Networking: Ability to test, diagnose, and resolve WiFi and internet connectivity issues; familiarity with routers, access points, and speed testing tools Peripheral Devices: Setup and troubleshooting of printers, scanners, webcams, microphones, and speakers Applications & Platforms Browsers: Chrome, Edge, Firefox - including extensions, bookmarks, and sync settings Video Conferencing: Zoom, Microsoft Teams, Google Meet - installation, updates, and troubleshooting Streaming & Media: Amazon Fire TV, Netflix, Hulu, Disney+, HBO Max, Plex - account setup, app updates, and playback troubleshooting Security Identity Security: Administer Active Directory, Azure AD, Intune, and related identity/security tools. Cybersecurity: Monitor, escalate, and resolve network and cybersecurity issues in a timely manner. Support Security Technologies including Multi-Factor Authentication, VPNs, BeyondTrust, Duo, and MS Defender Smart Home Alarm Systems: Familiarity with Alarm.com platform, mobile app, and browser-based access. Safely conduct full alarm trigger tests and document results. Work with the local Police Department to run full security response checks. Manage CCTV Systems and related home/office security integrations. Cameras: Setup, monitoring, and troubleshooting of IP cameras and DVR/NVR systems Home AV and automation systems: Ability to set up and trouble shoot Control4, smart TVs, streaming services, smart devices Administration & Documentation Documentation: Ability to record arrival/departure times, add notes, and maintain checklists. Maintain accurate asset management, system documentation, and technical logs. Develop Procedures and best practices for IT efficiency. Support system upgrades, configurations, and IT infrastructure maintenance. Soft Skills & Work Habits Customer Communication: Explaining findings and fixes in clear, non-technical language. Exceptional interpersonal and communication skills, with a client-first mindset. Problem Solving: Diagnosing issues across multiple platforms and devices quickly. Excellent troubleshooting skills, attention to detail, and ability to resolve issues independently. Attention to Detail: Ensuring all systems are tested thoroughly and consistently. Highly organized, dependable, and flexible-able to adapt to changing priorities. Fast Paced: Able to handle working in a fast-paced environment at multiple locations locally.Willingness to work flexible hours, including evenings and weekends as needed. Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent hands-on experience). 3+ years of IT support experience in professional, executive, or private office environments. Proven experience supporting C-Suite or high-profile executives with discretion and professionalism. Quickbooks / Quickbooks Cloud and QB Migrations experience is a plus Why work with Stronghold? At Stronghold, we strive to create a workplace that is not only rewarding but also satisfying. We believe our employees are the driving force behind our success, and we are committed to providing them with an environment where they can thrive and reach their full potential. When you choose to work with us, you'll be joining a team of highly talented professionals who are passionate about what they do and dedicated to bringing technology expertise to our domain. We value innovation, collaboration, and a commitment to excellence, and we provide our employees with the resources and support they need to succeed. If you're looking for a challenging and fulfilling career, we invite you to apply. Benefits Market-competitive compensation Fully paid benefits (Medical, Dental and Vision) HSA 401k + Match Company sponsored LTD, STD, life insurance and AD&D Generous PTO policy 20 company recognized holidays Class A offices in prime locations Parental Leave Equal Opportunity Employer Stronghold Investment Management is an equal opportunity employer. We believe in creating a diverse and inclusive workforce, where individuals of all backgrounds, experiences, and perspectives can thrive. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by applicable laws. We encourage applicants from underrepresented groups to apply and embrace the unique contributions they can bring to our organization.

The Network Engineer is responsible for the ongoing support and maintenance of NJM's Enterprise Network, ensuring its reliability and performance. Collaborating closely with IT infrastructure and operations teams, this position will play a critical role in delivering stable and efficient network services that support the organization's technology needs. Job Responsibilities: Network Operations and Support Maintain LAN/WAN and Data Center Infrastructure Components Maintain cabling infrastructure for phone and data network Create reusable configuration templates to standardize the deployment of network devices and features Perform network asset management tasks, including device inventory, lifecycle management, and documentation of technical specifications Maintain disaster recovery network infrastructure and participate in annual DR Exercise Perform network device OS upgrades and system patching to maintain appropriate security, vendor support, and feature sets Monitor ticketing queues and respond to outstanding requests and other assigned work orders Monitoring and Reporting Generate usage, availability, and performance report for management consumption Generate and analyze usage reports for capacity planning Availability and health monitoring for network infrastructure components Maintain network monitoring tools to optimize monitoring capabilities Effectively Troubleshoot and Resolve Network Related Issues Act as an escalation point for Service Desk and other level 1 support groups to troubleshoot network related issues. Provide 24x7 off hours support as a part of a rotating on call schedule to respond to fault alarm and escalation from level 1 support teams Capture and analyze network packet traces to support troubleshooting efforts Networks Security Operations Evaluate published security advisories and remediate security vulnerabilities consistent with NJM Patch Management Program Validate device configurations for security best practice for network infrastructure Maintain identify management platform to control access to the corporate wireless network Maintain SSL client VPN infrastructure to securely connect employees to the corporate network Required Qualifications & Experience: Minimum of 5 years of experience in Information Technology Minimum of 1 years of experience maintaining a mid-size enterprise network infrastructure Bachelor's degree in computer science or equivalent work experience required Network vendor or industry certifications such as CCNA/CCNP or Network+ are considered a plus Self-starter that can work independently or as part of a team Desire to learn new technologies and adapt as the landscape changes Compensation: Salary is commensurate with experience and credentials. Pay Range: $97,947-$113,724 Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses. Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

We are seeking an experienced IT Systems Engineer to join our team, primarily focusing on the management and optimization of our cloud and on-premises IT infrastructure. The ideal candidate will ensure seamless operation and provide robust support across critical systems, including Azure Active Directory, Office 365, and various infrastructure components, to deliver high-performance and secure IT services within our organization. Essential Duties and Responsibilities: Azure Active Directory (Most Important): Design, implement, and maintain Azure Active Directory (AAD) environments. Manage and enforce security policies, such as Multi-Factor Authentication (MFA), Conditional Access, and Identity Protection. Integrate AAD with other cloud services and applications, ensuring seamless Single Sign-On (SSO) experiences. Configure and manage user accounts, roles, and groups within Azure AD. Monitor Azure AD logs for security events and optimize for performance. Office 365 (Most Important): Administer and support the Office 365 suite, including Exchange Online, SharePoint Online, Teams, and OneDrive. Configure and manage Office 365 policies for security, compliance, and data loss prevention. Assist with user migrations, provisioning, and deprovisioning. Troubleshoot Office 365 connectivity and functionality issues. Perform regular monitoring and optimization to ensure availability and performance. Windows Servers: Install, configure, and maintain Windows Server environments, ensuring adherence to best practices for security and performance. Manage Windows Server roles, such as DNS, DHCP, and Group Policy. Perform routine system updates, patching, and vulnerability management. Monitor server performance, capacity, and security, addressing issues proactively. Ensure server backups, replication, and disaster recovery plans are in place and regularly tested. VMware vSphere Environment: Manage VMware vSphere environments, including ESXi hosts and virtual machines (VMs). Configure and maintain vCenter Server, virtual networks, and storage configurations. Perform routine health checks, upgrades, and patching within vSphere. Implement and optimize vSphere High Availability (HA) and Distributed Resource Scheduler (DRS). Troubleshoot VM performance issues, resource allocation, and scaling. Active Directory (On-Premises): Manage on-premises Active Directory, including user accounts, group policies, and organizational units. Implement and enforce security policies, including account lockout and password expiration. Set up and manage trust relationships, forests, and domains. Oversee AD replication and troubleshoot issues related to domain controllers. Perform regular AD health checks, backup, and disaster recovery testing. Storage Area Network (SAN): Configure, maintain, and monitor SAN infrastructure to support high availability and performance. Manage storage allocation, thin provisioning, and snapshots. Implement storage redundancy and perform capacity planning. Monitor SAN health and performance, addressing issues proactively. Ensure SAN data backup and disaster recovery procedures are in place and tested. SQL Servers: Administer SQL Server environments, including installation, configuration, and maintenance. Perform database backups, restorations, and implement high availability solutions (e.g., Always On Availability Groups). Monitor SQL Server performance, optimize queries, and address bottlenecks. Manage database security, including user roles and permissions. Troubleshoot and resolve SQL Server issues, ensuring data integrity and availability. Veeam Backup and Replication: Configure and manage Veeam Backup and Replication for data protection. Implement and monitor backup schedules, retention policies, and restore processes. Ensure compliance with backup and disaster recovery objectives. Test backups and perform regular recovery drills. Troubleshoot and resolve backup failures, optimizing for speed and reliability. Required Qualifications and Skills: Experience: Minimum of five years of experience in most of the above-listed areas, with in-depth knowledge of Azure AD and Office 365. Technical Proficiency: Strong background in IT systems engineering, network management, virtualization, and storage technologies. Security Awareness: Knowledge of IT security best practices, data protection regulations, and disaster recovery planning. Problem-Solving: Demonstrated analytical skills and ability to troubleshoot complex technical issues independently and as part of a team. Communication: Effective communicator with a focus on user support and cross-functional collaboration.

The Network Engineer's role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required. Supervisory Responsibilities: None Essential Tasks: Strategy & Planning Collaborate with executive management and department leaders to assess near- and long-term network capacity needs. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. Acquisition & Deployment Design and deploy company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Oversee new and existing equipment, hardware, and software upgrades. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. Operational Management Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes. Monitor network performance and troubleshoot problem areas as needed. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Manage servers, including database, e-mail, print, and backup servers and their associated operating systems and software. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. Participate in managing all network security solutions. Perform server and security audits, and system backups and recovery. Manage and/or provide guidance to junior members of the team. Specific Knowledge, Skills, and Abilities: Able to conduct research into networking issues and products as required. Ability to present ideas in user-friendly language. Ability and desire to collaborate with people Strong organization and time management skills, with attention to detail Computer skills including agency management system and Windows Office products Team player with a collaborative attitude Respectful work style towards both internal and external stakeholders Highly motivated, self-starter who works independently to accomplish established agency goals Exceptional verbal and written communication skills Accountable for actions and delivers on commitments Commitment to continuous learning Experience and Education: College degree in Computer Science or Electrical Engineering and/or minimum of 7 years equivalent work experience. Certifications in network related field preferred. Systems Experience: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation. Proven experience with network capacity planning, network security principles, and general network management best practices. Strong, hands-on technical knowledge of network and PC operating systems. Excellent knowledge of telephony systems, including. Working technical knowledge of current network hardware, protocols, and Internet standards, including TCP/IP, LAN, WAN, DHCP, BCP, RADIUS, VPN, DNS, NAT, 802.11x, etc. Excellent hardware troubleshooting experience. Extensive application support experience. Competence with testing tools and procedures for voice and data circuits. Good understanding of the organization's goals and objectives. Knowledge of applicable data privacy practices and laws. Physical Requirements & Work Conditions: On-call availability 24/7. Typical on-call afterhours are low or scheduled. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Occasional inspection of cables in floors and ceilings. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Personal vehicle necessary for local travel Have the ability to travel to other locations within the U.S.A. Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.