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Center Administrator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted Experts

Dr. Anna Frank,

Eileen Cyr Ed.D.

Below we've compiled a list of the most critical center administrator skills. We ranked the top skills for center administrators based on the percentage of resumes they appeared on. For example, 19.5% of center administrator resumes contained patients as a skill. Continue reading to find out what skills a center administrator needs to be successful in the workplace.

15 center administrator skills for your resume and career

1. Patients

Here's how center administrators use patients:

Executed clinical innovations and EMR implementation to improve quality of care provided to patients.
Developed and facilitated a hospital-wide cooperation designed to integrate services for transplant patients.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how center administrators use patient care:

Developed policy and procedures for patient care, provider authorization and regulatory compliance.
Collaborated with counterparts in other divisions/service areas to provide comprehensive patient care.

3. Surgery

Here's how center administrators use surgery:

Managed the daily administrative operations of an ambulatory surgery center and endoscopy suite within a 740 bed academic medical center.
Managed performance of 17 Main Operating Room Surgery and 43 Outpatient Surgery Center administrative staff within a collaborative leadership structure.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how center administrators use customer service:

Provide customer service, handling pricing discrepancy reimbursements, submitting pricing request, process credit applications and tax certificates.
Prepared for continuity in customer service by training Special Monitoring staff in sponsor-specific monitoring processes and procedures.

5. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how center administrators use oversight:

Provided oversight of daily administrative operations and management for over seventy enrolled students.
Provided leadership and oversight of all aspects of daily operations for the Center to ensure quality service and efficiency of operation.

6. Financial Performance

Here's how center administrators use financial performance:

Provided variance reports and analyzed overall financial performance using quantitative information; identified cost saving opportunities.
Monitored and analyzed financial performance.

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7. Patient Satisfaction

Here's how center administrators use patient satisfaction:

Control patient flow and discharge procedures to enhance patient satisfaction and physician productivity.
Maximized Patient Satisfaction and maintained budgetary goals, while providing high quality, cost effective medical care.

8. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how center administrators use human resources:

Collaborated with Human Resources to ensure consistency in personnel policy development and communication to achieve positive employee relations.
Worked closely with Human Resources and Risk Management for finalization.

9. Financial Reports

Here's how center administrators use financial reports:

Calculated and filed monthly financial reports with Keller Williams International; monitored budgets and explained variances to Corporate.
Direct the compilation of operational and financial reports and analyses to direct progress, adverse trends and appropriate recommendations or conclusions.

10. PowerPoint

Here's how center administrators use powerpoint:

Assist with preparations for monthly meetings to include: Broker Metrics, PowerPoint Presentations, and set up.
Prepare for bi-monthly office meetings: Broker Metrics stats, PowerPoint presentations, and table set up.

11. Employee Engagement

Here's how center administrators use employee engagement:

Ensured maximum employee engagement by developing and training staff in accordance with regional goals for employee satisfaction survey outcomes.
Coordinate special projects such of Donations, Community Service and Employee engagements.

12. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how center administrators use windows:

Administer mixed Windows 2003/Linux/Unix server environment.
Managed shared hosting servers running Microsoft IIS and Apache on Windows, Linux/Unix and OS X platforms.

13. Nursing Home

Here's how center administrators use nursing home:

Implemented Care Tracker and Abaqis (Nursing Home Quality Assurance System).

14. HIPAA

Here's how center administrators use hipaa:

Maintained facility compliance with State Federal, ACR, and HIPAA guidelines through implementation and monitoring of departmental activity.
Maintain an accurate record of documents received, in process, and mailed according to HIPAA guidelines.

15. Accounts Receivables

Here's how center administrators use accounts receivables:

Create new client files and assist with customer billing and collection of accounts receivables.
Provided research for Accounts Receivables Department.

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What skills help Center Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Center Administrator resumes?

Dr. Anna Frank

Exercise Science, DePaul University

First, a degree from a highly respected university. Our graduates have been highly sought after. Experience working with a variety of individuals in a variety of settings is significant. Future professionals must then be committed to social justice, how are explicit in supporting the health and recreational needs of ALL individuals, not just those who can purchase a Peloton.

What Center Administrator skills would you recommend for someone trying to advance their career?

Eileen Cyr Ed.D.

Professor, Springfield College

The pandemic, the polarization of the election, and the Black Lives Matter movement have reinforced today's educators' need to understand how to create a safe learning environment and build a school community. I would encourage students in a gap year to educate themselves on Social Emotional Learning (SEL) and Family and Community Engagement (FACE). This can be accomplished via independent research, participation in MOOCs, and service projects.

What type of skills will young Center Administrators need?

Veronica Cochran

CEO, International Association of Administrative Professionals

Those entering the administrative profession in the upcoming years will find it beneficial to understand what it means to be a strategic partner to their direct manager/supervisor, department, and organization at-large. As strategic partners, their role will extend beyond being a support person. It will involve strategically aligning oneself to fulfilling the organization's mission and vision while achieving business outcomes and success. The following skills will optimize both professional and organizational effectiveness:

1. Time management and organization
2. High EQ and interpersonal communication
3. Leadership effectiveness and accountability
4. Relationship management - (high inclusion capacity and high collaboration)
5. Problem-solving and innovation
6. Strategic planning and adaptability

Do you want to know more?

List of center administrator skills to add to your resume

The most important skills for a center administrator resume and required skills for a center administrator to have include:

Patients
Patient Care
Surgery
Customer Service
Oversight
Financial Performance
Patient Satisfaction
Human Resources
Financial Reports
PowerPoint
Employee Engagement
Windows
Nursing Home
HIPAA
Accounts Receivables
POS
Financial Statements

Cash Flow
Professional Development
Troubleshoot
Kronos
Regulatory Compliance
Patient Flow
Office Equipment
NSF
Front Desk
Process Payroll
LCC
CMS
Medicaid
Linux
Administrative Tasks
Research Payments
JCAHO

SQL
Travel Arrangements
Bank Deposits
EMR
A/P
Expense Reports
SharePoint
Hippa
Event Planning
Informed Consent
Unix
QA
Computer System
MCA
Commission Checks

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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