Top Center Administrator Skills

Below we've compiled a list of the most important skills for a Center Administrator. We ranked the top skills based on the percentage of Center Administrator resumes they appeared on. For example, 10.6% of Center Administrator resumes contained Weekly Payroll as a skill. Let's find out what skills a Center Administrator actually needs in order to be successful in the workplace.

The six most common skills found on Center Administrator resumes in 2020. Read below to see the full list.

1. Weekly Payroll

high Demand
Here's how Weekly Payroll is used in Center Administrator jobs:
  • Prepared weekly payroll, administered employee benefits and scheduled vacation time.
  • Process and transmit weekly payroll Process payroll adjustments, uniform deductions, and miscellaneous deductions.
  • Process and transmit weekly payroll, doing adjustments, deductions.
  • Processed and transmitted weekly payroll, adjustments, and vacations
  • Assist with weekly payroll with ADP and distribute checks.
  • Process weekly payroll in accordance to company direction.
  • Distributed weekly payroll to over 120 Verizon employees.
  • Distribute weekly payroll reports to all Managers.

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2. Financial Statements

high Demand
Here's how Financial Statements is used in Center Administrator jobs:
  • Generated financial statements and facilitated account month end closing.
  • Prepared General Ledger entries and Financial Statements.
  • Maintained all files for leases, insurances, financial statements, and bank statements for any future reference.
  • Prepared financial statements, income statements, budget analysis reports, and other reports as needed by management.
  • Facilitated EOM/EOY financial statements, bank & escrow reconciliations and deposits, payroll processing and 1099 preparation.
  • Prepared the Monthly Financial Statements, and reviewed them with the office leadership.
  • Prepared Financial Statements for upload to Home Office System in two business days.
  • Complete monthly financial statements and closes, integrating two affiliated companies.
  • Prepare financial statements, payroll and tax filings.
  • Handled full charge bookkeeping through financial statements.

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3. Facility Events

high Demand
Here's how Facility Events is used in Center Administrator jobs:
  • Coordinated employee/facility events including catering, and new product launches.
  • Coordinate employee/facility events including catering.

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4. Employee Events

high Demand
Here's how Employee Events is used in Center Administrator jobs:
  • Organize, plan, and host executive conferences, meetings, customer tours, and employee events.

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5. Customer Service

high Demand
Here's how Customer Service is used in Center Administrator jobs:
  • Obtained significant experience in contact center customer service, management of vendor relations, and monitoring contractual telecommunication services.
  • Provide customer service, handling pricing discrepancy reimbursements, submitting pricing request, process credit applications and tax certificates.
  • Prepared for continuity in customer service by training Special Monitoring staff in sponsor-specific monitoring processes and procedures.
  • Answered customer calls and supported outside technicians to ensure smooth operations and quality customer service.
  • Perform call analysis review for customer service representatives, supervisors, management and executives.
  • Demonstrated superlative customer service and communications skills when assisting customers on a daily basis.
  • Provide administrative support within a training operations complex environment ensuring high quality customer services.
  • Researched and analyzed data to address customer service issues and provide timely solutions.
  • Performed extensive customer service with all guests, including telephone confirmations of arrivals.
  • Provided customer service through telephone and email correspondence to hundreds of customers.
  • Center received Service Achievement Award for outstanding customer service and operational efficiency.
  • Ensured exceptional customer service by building high-performance team.
  • Utilized my customer service skills with unsatisfied costumers.
  • Field customer service issues and coordinate their resolution with appropriate member of our sales, distribution and warehouse leadership teams.
  • Worked closely with lead physician to obtain the optimal customer service and health care to patients and their families.
  • Procured outside repair services to help aid our state coverage for customer service fill rates to next day service.
  • Establish, manage and guide enrollment from first contact to completion involving heavy calendaring and superior customer service.
  • Improved and enhanced customer service by building relationships among physicians, management, staff, and outside sources.
  • Call center housed approximately 2500 agents consisting of a mix of outbound telemarketing and inbound customer service agents.
  • Manage physician and staff schedules relative to the delivery of adequate patient care and quality customer service.

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6. Staff Members

high Demand
Here's how Staff Members is used in Center Administrator jobs:
  • Hired and evaluated/reviewed staff members for their annual performance appraisals.
  • Scheduled and managed staff members, managed accounts payable, prepared payroll and performed month end revenue and statistical reports.
  • Supervised all staff members assigned to center, evaluate staff s performance frequently and provided training and/or support accordingly.
  • Supervised six (6) adult staff members, 23 Summer Youth interns, and over 100 volunteer Staff.
  • Served as the divisions travel and training administrator by processing travel and training orders for FTE staff members.
  • Hire, train, and supervise office staff members, lab members, and student workers.
  • Coordinate all activities of 3 staff members in support of internal sales and promotion of products.
  • Worked with the Architect and coordinated a team of staff members to design the renovation project.
  • Supervised a total of 12 staff members to insure a productive flow of the facility.
  • Led and coordinated clinic activities including staff supervision of nine (9) staff members.
  • Generated and monitored the schedule of all staff members for the 24-hour operations.
  • Provided continuous training on medical group policies and procedures for all staff members.
  • Ensured all new Staff Members have completed all the new hire paperwork.
  • Facilitate meetings and provide in-service training to staff members and agents.
  • Assisted staff members on a daily basis with patient care.
  • Conduct training updates as need for staff members.
  • Hired and Trained any new Staff Members.
  • Conduct yearly evaluations for all staff members.
  • Hired and evaluated/reviewed staff members for their annual performance appraisals Developed and implemented Annual Operational and Capital Budgets.
  • Build quality relationships with children, staff members, and parents Participate in recruitment and hiring of staff members.

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7. Daily Operations

high Demand
Here's how Daily Operations is used in Center Administrator jobs:
  • Oversee the daily operations by ensuring all programming is running as designed and participants are being supervised appropriately.
  • Followed agency and center's operation procedures and ensured efficient daily operations in center.
  • Managed daily operations at a fast paced Occupational Medicine Clinic.
  • Executed daily operations as Collision Center Administrator.
  • Assisted Finance Manager with daily operations.
  • Provided leadership and oversight of all aspects of daily operations for the Center to ensure quality service and efficiency of operation.
  • Planned, coordinated and controlled the daily operations of a Regional Accounting Center (Annual Sales $1.3 billion).
  • Manage financial plans, resources and budget while accounting for the all financial aspects for the Centers daily operations.
  • Maintained priorities of the company while balancing needs of the staff while directing daily operations of surgery center.
  • Oversee daily operations of Cooke Health and Wellness Center (Campus Clinic) at Grand Canyon University.
  • Provide 24-7 support for the daily operations of the Network Operations Center in a leadership role.
  • Served as Facilities and Technology Manager for daily operations of the HQ Defense Logistics Agency building.
  • Maintained daily operations of the clinic which included Scheduling, maintaining personal records.
  • Oversee staff and the daily operations of the adult day care center.
  • Organize, facilitate and manage projects and daily operations throughout the Academy.
  • Directed daily operations of four large, efficient ambulatory care centers.
  • Managed daily operations and staff for walk in emergency clinic.
  • Directed the daily operations of the Outpatient Services department.
  • Manage the daily operations and processes for Doctors Express.
  • Manage daily operations of a non-profit surgical health center.

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8. Office Supplies

high Demand
Here's how Office Supplies is used in Center Administrator jobs:
  • Maintain, order office supplies and equipment and complete all applicable forms in accordance with company procedures.
  • Direct the maintenance of established stock levels of medical and office supplies and specified medications.
  • Communicated testing results to clients, answered phones, and purchased office supplies.
  • Ordered medical/office supplies and resolved any office issues.
  • Purchased office supplies, equipment for technical department.
  • Order supplies (office supplies, salon products.

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9. Patient Care

high Demand
Here's how Patient Care is used in Center Administrator jobs:
  • Developed policy and procedures for patient care, provider authorization and regulatory compliance.
  • Collaborated with counterparts in other divisions/service areas to provide comprehensive patient care.
  • Managed remodeling project while maintaining excellent patient care and customer satisfaction.
  • Coordinated with the Nursing Case Managers to schedule, approve and coordinate patient care for the Center.
  • Recommended and implemented cost saving methods to improve efficiency of center, patient care and employer relationships.
  • Develop, recommend and implement systems, processes and methods to evaluate and improve patient care.
  • Record Audits, Patient Care Monitoring, Serious Incidents, Deaths, Restraints/Seclusion, etc.
  • Led Infusion Center development, Geriatrics expansion and Diabetes Project to support patient care goals.
  • Coordinated closely with the Medical Director to align operations and the patient care experience.
  • Provided effective leadership to managers, supervisors and staff, while overseeing the delivery of quality, cost- effective patient care.

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10. Human Resources

high Demand
Here's how Human Resources is used in Center Administrator jobs:
  • Collaborated with Human Resources to ensure consistency in personnel policy development and communication to achieve positive employee relations.
  • Worked closely with Human Resources and Risk Management for finalization.
  • Work closely with Human Resources Manager, processing employees' requests, scheduling drug screening, and other duties as needed.
  • Provided customer service within an employee only call-center environment involving benefits, payroll, and other forms of Human Resources inquiries
  • Assure that quality improvement; risk management, human resources issues and educational practices are in place and in compliance.
  • Managed and supported all human resources functions, including position allocations and training for classified and professional staff.
  • Organize safety compliance protocol within the community center through the city of Gladstone Human Resources department guidelines.
  • Helped Human Resources department by creating Policies and Procedures and Job Descriptions of all Pasteur Personnel.
  • Hire, train, and evaluate Center operations' employees in consultation with Human Resources.
  • Performed human resources functions, including hiring, training, supervising, and evaluating staff.
  • Coordinated daily human resources activities including staff recruiting, hiring, and benefits.
  • Report directly to Human Resources Manager located in the New Jersey headquarters.
  • Assisted Human Resources in interviewing and firing within Sales Center department.
  • Submit appropriate paperwork to Human Resources for hiring process.
  • Headed the accounting, operations and human resources.
  • Served as Human Resources officer for site.
  • Maintain custodial and human resources call logs.
  • Assist Human Resources with new hire process.
  • Managed the Human Resources component through orienting new staff, managing the benefit packages (health, dental, etc.)
  • Key Results: Hire and train new employees in consultation with Human Resources and the Medical Director.

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11. Data Entry

high Demand
Here's how Data Entry is used in Center Administrator jobs:
  • Process daily invoices and payments, data entry for accounts and sales team, scheduling clients, filing, ad office management
  • Maintained daily usage data entry and report generation for billing Inglewood Unified School District Community Adult School (IUSD-CAS).
  • Perform general administrative and clerical duties such as answering multiple telephone lines, filing and data entry.
  • Organized and maintained the office filing system, and performed a moderate amount of data entry.
  • Reduced audit time and legal expense by expanding daily data entry in RMA spreadsheet.
  • Input data entry of new temporary associates, as well as termination procedures.
  • Answer incoming calls, data entry, patient flow, and patient discharge.
  • Completed data entry of claims as well as electronic filing with TWCC.
  • Case follow up * Data entry * Utilization of Lotus Notes
  • Use different data entry programs.
  • Use Account Edge for Accounting duties/Accounts Payable & Receivables Data entry for all listing and sales.

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12. Real Estate

high Demand
Here's how Real Estate is used in Center Administrator jobs:
  • Provided office management and accounting/bookkeeping services for real estate office.
  • Serve as administrator/accountant-bookkeeper for large real estate firm.
  • Managed a staff of six employees, managed the pay of 250 real estate agents, and managed 5 office locations.
  • Worked as the CFO/COO for an independently owned and operated office within the fastest growing real estate company in the world.
  • Managed all real estate agents for accuracy on their contract paperwork to limit liability and ensure all due diligence was completed.
  • Prepared all under-contract and closing paperwork using WINMORE (real estate software) and coordinated with title companies.
  • Managed all financial and human resource operations for the Broker of Record and 145 real estate agents.
  • Act as liaison to agents and broker for listing maintenance with local Real Estate Board.
  • Trained agents on new Rules, Regulations and forms provided by the Real Estate Commission.
  • Interacted with Staff, Management, and Real Estate Agents on a Daily Basis.
  • Enter new listings / sales into Real Estate database and prepare files for settlement.
  • Managed all financial and human resource operations for this Real Estate Brokerage Company.
  • Managed maintenance and service calls for corporate real estate and executive vehicles.
  • Reviewed all real estate contracts for completeness and commissions to be paid.
  • Ensured compliance with real estate policies and procedures by reviewing closing documents.
  • Maintained office files in compliance with Arizona Department of Real Estate requirements.
  • Ensured all documents were in compliance with Florida Real Estate Commission.
  • Processed all Real Estate agent's Billings, Collection & Commissions.
  • Managed day to day operations of real estate offices.
  • Managed the accounting department with 189 real estate agents.

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13. Oversight

high Demand
Here's how Oversight is used in Center Administrator jobs:
  • Provided oversight of daily administrative operations and management for over seventy enrolled students.
  • Focus included day-to-day oversight of medical operations, financial analysis, and point person for the clinic's customer relations.
  • Position also included oversight for operation of the kitchen serving two meals and one snack daily to all enrolled children.
  • Coordinate processes and oversight over the Division's revenue cycle including billing compliance review.
  • Provide administrative direction and oversight for policies, procedures and programs for the clinic.
  • Provide oversight for the daily operational issues of seven community health centers.
  • Provided direction and oversight of the Township Recreation Complex.
  • Budget and financial record review and oversight.
  • Provide overall administrative direction and oversight for policies, procedures and programs for Duke Cardiology & Cardiovascular Surgery of Lumberton.
  • Maintained supervisory oversight of all support staff including: phlebotomists, registration, billing and medical assistants.
  • Led joint operations committee meetings and management oversight of government contracts.
  • Provided oversight and direction to all Center habilitation programs.

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14. Surgery

high Demand
Here's how Surgery is used in Center Administrator jobs:
  • Managed the daily administrative operations of an ambulatory surgery center and endoscopy suite within a 740 bed academic medical center.
  • Managed performance of 17 Main Operating Room Surgery and 43 Outpatient Surgery Center administrative staff within a collaborative leadership structure.
  • Facilitated initial set-up of surgery center from hospital business structure to a joint venture business structure.
  • Organized and developed new facility for clinic and joint ventured surgery center.
  • Center Administrator for new free-standing Ambulatory Surgery Center.
  • Managed eight-suite outpatient ophthalmic regional surgery center.
  • Oversee the operations of multiple outpatient ambulatory care surgery centers with an average patient volume of 3000 per year per location.
  • Worked in cooperation with large not-for-profit hospital to develop a Center of Excellence for the Spine surgery.
  • Single specialty surgery center with two operating suites, averaging 100 cases/weekly, including laser technology.
  • Risk Management: Develop and coordinate risk management program for surgery center.
  • Worked from home to get an Ambulatory Surgery Center ready to open.
  • Helped SurgCenter Corp. set up an ambulatory surgery center in Southwest Houston.
  • Directed day to day operations of a single specialty surgery center.
  • Managed four Medical Offices and One Surgery Center.
  • Certified Coder for Orthopedic Surgery by AAOS.
  • Served as Administrator for ambulatory, single and multi-specialty surgery centers.
  • Developed and implemented a Quality Improvement Program which adhered to JCAHO standards for surgery centers in region.

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15. Special Events

average Demand
Here's how Special Events is used in Center Administrator jobs:
  • Coordinate activities by assisting in coordinating responses to disasters and high profile special events that affect the roadway.
  • Assisted in development of resident workshops and special events, supported the grant proposal and reporting process.
  • Plan and/or assist in special events such as concerts, musicals, and community outreach.
  • Help coordinate, collects information and help work for special events.
  • Coordinate special events for staff and community.
  • Create room set ups for special events.
  • Work with community partners in special events.
  • Coordinate all aspects of special events.

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16. Internet

average Demand
Here's how Internet is used in Center Administrator jobs:
  • Organized training and staff development in areas of information technology, digital imaging, and internet based applications.
  • Implemented a web based digital imaging system providing intranet/internet access for physicians and staff members.
  • Promote the programs from the gym in a variety of ways to include local newspaper, radio and internet.
  • Network Operations Center (NOC) technician/administrator for this provider of nationwide high-speed Internet access via satellite.
  • Answered switchboard, typed memorandums, filed paperwork, Internet research, type credit applications.
  • Train parishes and schools on QuickBooks Pro and Right Networks internet-based interface.
  • Assisted staff with incoming internet inquiries as well as office projects.
  • General research of internet based world wide web.
  • Opened Internet access to students and professors.
  • Administrated and supported a Network Operations Center/Data Center for an Internet Service Provider/Colocation
  • Processed all commission checks Maintained complete accounting system Resolved all office issues such as printer, internet, etc.

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17. Kronos

average Demand
Here's how Kronos is used in Center Administrator jobs:
  • Perform all payroll functions for 20 employees on a daily basis in the KRONOS system.
  • Distribute payroll checks, Monitor Kronos (timekeeping) and payroll activities, assist employees and managers with payroll related questions.
  • Updated Kronos daily with employee schedules, time-off requests, absences and paid time off.
  • Processed Payroll for all hourly employees through the Kronos system and corrected time when needed.
  • Maintain and update Kronos, LCC codes/hour transfers in timekeeping system.
  • Input punches maintain sick and vacation hours in Kronos Software.
  • Monitor Kronos (timekeeping system) and payroll activities.
  • Monitor Kronos and payroll activities on a daily basis.
  • Maintain and update LLC codes/hour transfers in time Kronos.
  • Upload and transmit payroll hours thru Kronos system.

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18. Osha

average Demand
Here's how Osha is used in Center Administrator jobs:
  • Compile and provide Accident/Safety Reports and required monthly OSHA forms to our corporate safety department.
  • Oversee and maintaining compliance for yearly OSHA, HIPPA, And lab compliance testing.
  • Company provided training includes OSHA Safety Training and Leadership Compass, management series.
  • Coordinate employee/facility events, catering, Maintain OSHA safety training logs; Ensure all departments are incompliance with safety training.
  • Support mission and goal achievement, organizational quality and patient-centered care along with patient/employee safety and OSHA compliance.
  • Completed OSHA Voluntary Protection Program application for Copper Mountain Solar 1 and assisted in employee involvement and education campaign.

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19. Front Desk

average Demand
Here's how Front Desk is used in Center Administrator jobs:
  • Create online training system for front desk staff to have up-to-date implementation of new policy and procedure
  • Assist with front desk reception and answering the office main line and clerical duties as needed
  • Help at the front desk as needed to help with the flow of patient intake.
  • Oversee front desk receptionist and that files are entered in the system accurately for compliance.
  • Represented the company by serving as first point of contact while at the front desk.
  • Maintained member comment cards, member kiosk and front desk information station.
  • Started as entry level front desk receptionist and back office assistant.
  • Welcomed and directed guests and residents at the front desk.
  • Manage, train, and schedule all 20-30 front desk, banquet staff and parking lot employees.
  • Work the front desk greeting all of the members using the office and gym.

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20. Troubleshoot

average Demand
Here's how Troubleshoot is used in Center Administrator jobs:
  • Provided guidance troubleshooting internal client customized software and industry based software applications such as Microsoft Office and Lotus Notes.
  • Troubleshooted configuration and administrative elements with contact center business stakeholders and agents to complete technical requirements
  • Provided second tier customer technical support and troubleshooting for approximately 45 internal users.
  • Demonstrated technical aptitude in troubleshooting of systems, network and website applications.
  • Performed troubleshooting techniques to resolve all aspects of Call Center Technology
  • Perform troubleshooting of applications to diagnose problems.
  • Conducted periodic PC maintenance and periodic troubleshooting.
  • Train new employees on operations and troubleshooting procedures
  • Documented troubleshooting and maintenance processes.
  • Maintain equipment by completing preventive maintenance, troubleshooting failures, calling for repairs, monitoring staff equipment use and operation.
  • Write and revise the Standard operating procedures for troubleshooting, operational and escalation procedures for the Network Operations Center.
  • Review work assignments; monitor status of work in progress; inspect completed work; troubleshoot problem situations.
  • Support Performance Center (HPPC) users with user provisioning, customer assistance, and troubleshooting.
  • Guide Agents to troubleshoot issues with client specific, customized software applications such as GAAIT.
  • Monitored user experience, troubleshooting disk, purge, and Customer Can't Connect issues.
  • Operate and troubleshoot specialized equipment, process district charges, and prepare reports as required.
  • Monitored infrastructure, troubleshooting packet loss, slowness, routing, and FTP issues.
  • Assist customers over the phone with installation and troubleshooting of the software purchased.
  • Used Dell Remote Access Controller (DRAC) to troubleshoot server issues.
  • Establish and document procedures to validate, troubleshoot and escalate issues.

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21. Technical Support

average Demand
Here's how Technical Support is used in Center Administrator jobs:
  • Engaged directly with customers from a Technical Support and Sales capacity based on issue generation and record keeping/updating.
  • Provide technical support for Site Auditorium and other large capacity rooms, provide support for all AV options and computer hookups.
  • Maintained client specific upgrade manuals; Proofread technical documents for second level technical support FAQ manuals.
  • Provide technical support and training to agents on various company systems and policies.
  • Coordinated and scheduled training classes for Client Service and Technical Support Agents.
  • Isolated, documented, and resolved complex customer technical support issues.
  • Handled customer calls for assistance from technical support.
  • Provide technical support for over 1200 stores.
  • Provide software technical support to sales center.
  • Managed real time call volume to Client Services and Technical Support Agents using the Avaya Call Management System.
  • Major Accomplishments: Administrative and technical support for 200 member multi-specialty physician practice group.

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22. Accounts Receivables

average Demand
Here's how Accounts Receivables is used in Center Administrator jobs:
  • Create new client files and assist with customer billing and collection of accounts receivables.
  • Provided research for Accounts Receivables Department.
  • Coordinated all accounts receivables, invoices and other financial responsibilities for recently opened dentistry office.
  • Streamlined accounts payable functions and improved accounts receivables and collection policies that decreased outstanding receivables.
  • General ledger experience with accounts receivables and oversaw collections of outstanding accounts as necessary.
  • Implemented systems to reduce outstanding accounts receivables through improved collection processes.

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23. Monthly Reports

average Demand
Here's how Monthly Reports is used in Center Administrator jobs:
  • Executed excel reports using pivots & macros for daily/weekly/monthly reports to managers.
  • Circulated monthly reports to all supervisors.
  • Prepared and presented monthly reports to the Customer Service Director in order to identify and reduce repetitive customer questions and issues.
  • Complete monthly reports, monitors classrooms and fill in various positions in the absence of other staff.
  • Run weekly/monthly reports and PM s. Print, collate and distribute work orders to technicians daily.
  • Prepare comprehensive monthly reports of all service activities and ensure that participant files are properly maintained.
  • Complete and turn in monthly reports to state and county agencies.
  • Create Monthly Reports that reflect non-warranty sales and call volume.
  • Prepare monthly reports, DPS monthly energy reports.
  • Keep accurate records and submit monthly reports.
  • Create monthly reports for utilities.
  • Created and produced daily/weekly/monthly reports in accordance with scheduled timeframes.
  • Prepared monthly reports on project financials and progress.

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24. Medical Records

average Demand
Here's how Medical Records is used in Center Administrator jobs:
  • Championed an initiative to introduce Electronic Medical Records and Electronic Practice Management, effectively streamlining operations and improving quality of care.
  • Investigate employee's past medical history utilizing UA medical records, scheduling systems, absence management systems and disability guidelines.
  • Started the process of implementing Electronic Medical Records and Electronic Practice Management.
  • Coordinated and implemented Quality Assurance Medical Records Audit program.
  • Maintained hospital rounds lists and scheduled appropriate patient appointments, in addition to scanning and distributing medical records.
  • Monitor all departments, such as: Nursing, Providers, Medical Records, Diagnostics etc.
  • Experience with electronic medical records (EHR- Electronic Health Records and PM- Practice Management)
  • State wide Hospital Billing, copy and release medical records, secondary billing.
  • Completed patient evaluations for admission would speak with patient and review medical records.
  • Work with other department as scheduling, billing and medical records.
  • Served as on-site Medical Records Custodian and SME for HIPPA.
  • Managed medical records/physicals for DOE employees.
  • Managed facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
  • pulled charts for next appointments, set up appointments, registered new students, created new and updated medical records.
  • Register new patients into NextGen Electronic Medical Records * Process Patient Discharges.

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25. Phone Calls

average Demand
Here's how Phone Calls is used in Center Administrator jobs:
  • Coordinated meetings, submitted reimbursement requests, ordered supplies, managed distribution of copyrighted materials, responded to phone calls.
  • Assist on center staff and student with office work such as filing, phone calls, and data entry.
  • Maintain secretarial duties by answering and directing phone calls and helping those that come to main office window.
  • Answer telephone calls, takes messages, and forwards messages on behalf of the Youth Services division.
  • Answer all incoming telephone calls, direct phone calls as requested, and taking messages as appropriate.
  • Answer phone calls and directing callers to the appropriate department or assisting patients with their requests.
  • Answer phone calls to in-bound Call Center and incoming email request coming into the Call Center.
  • Assist Online Trading Academy franchise owner and sales team with confidential administrative paperwork and phone calls.
  • Fielded, documented, and followed up on community interest phone calls and emails.
  • Answered and handled all phone calls professionally and transferred to the proper extension.
  • Answer and direct telephone calls, and take messages as appropriate.
  • Make confirmation phone calls to patients regarding upcoming clinic appointments.
  • Receive phone calls and route to appropriate education counselor.
  • Answer and direct telephone calls/ respond to emails.

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26. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Center Administrator jobs:
  • Served as Lead Purchasing Agent and reviewed purchase orders to ensure compliance with all applicable regulations.
  • Conduct weekly and monthly audits on cash room documents to ensure compliance with audit.
  • Conduct meetings with subordinates to ensure compliance with established practices.
  • Manage facility for continuous licensure compliance.
  • Enter and file Equipment Move Orders to ensure compliance with audit.
  • Tracked and analyzed data to ensure compliance with policies and procedures; provided guidance to less-experienced professionals in day-to-day operations.

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27. Annual Budget

average Demand
Here's how Annual Budget is used in Center Administrator jobs:
  • Prepared and reviewed operational reports, formulated annual budgets and monthly financial reviews with leadership, recommended cost savings methods.
  • Manage an annual budget of over $250K which includes salary, MLS fees, insurance, supplies and rent.
  • Performed monthly audits on company accounts to ensure that we were on schedule to meet our target annual budget.
  • Developed annual budgets and business plans, and managed all variable costs to meet established budget.
  • Configured annual and semi-annual budgets, budget changes, and goals for the Market Center.
  • Created standard annual budget forecasting tool for all College of Arts and Sciences departments.
  • Developed annual budget, both operational and capital, of approximately $7,000,000.
  • Generated annual budget of approximately $3,500,000 (operational and capital).
  • Prepared annual budget of approximately $7,800,000 (operational and capital).
  • Provided annual budget of approximately $3,000,000 (operational and capital).
  • Developed and administered an annual budget in excess of $13 million.
  • Developed, analyzed, managed and reported on annual budgets.
  • Developed annual budgets, prepared progress reports to federal agencies.
  • Established an annual budget, both operational and capital.
  • Manage annual budget as set forth by CEO.
  • Participate in annual budget development of CMRP.
  • Assist in the formulation of annual budget.
  • Maintained annual budgets totaling $5M, regional marketing initiatives and overall operational performances for 3 multi-disciplined outpatient clinical facilities.
  • Prepared annual budget, monthly/annual financial reports and quarterly physician distributions.
  • Developed, and implemented policies and procedures, set goals and objectives to meet an annual budget of $ 11,546,000.

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28. Administrative Tasks

average Demand
Here's how Administrative Tasks is used in Center Administrator jobs:
  • Completed required administrative tasks and submit reports accurately and on time.
  • Assist Marketing Department with various administrative tasks.
  • Organized and performed office administrative tasks including all client correspondence, marketing, and general client service requests.
  • Assisted staff and military service members with various administrative tasks.
  • Support 74 Agents and Brokers in daily administrative tasks.
  • Perform all administrative tasks associated with employment and education verifications.

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29. Powerpoint

average Demand
Here's how Powerpoint is used in Center Administrator jobs:
  • Assist with preparations for monthly meetings to include: Broker Metrics, PowerPoint Presentations, and set up.
  • Prepare for bi-monthly office meetings: Broker Metrics stats, PowerPoint presentations, and table set up.
  • Used Microsoft Word, Excel, PowerPoint, MYOB accounting software and WinMORE programs.
  • Completed introductory course in Powerpoint.
  • Prepared several sophisticated PowerPoint presentations on leading-edge operational improvements.
  • Assisted in the preparation of special projects, requiring analysis of information, spreadsheet development, PowerPoint presentations and/or compiling reports.

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30. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Center Administrator jobs:
  • Managed all day-to-day operations of medical center.
  • Managed day-to-day operations of the recreation center.
  • Managed the day-to-day operations of the East Baltimore Medical Center, comprised of a staff of 100 employees and 26 physicians.
  • Oversee the day-to-day operations of the entire Health Center on a daily basis which included6 departments and 40 employees.
  • Managed day-to-day operations to ensure a successful sales and education process within the school.
  • Managed the day-to-day operations of the Head Start Center.
  • Oversee all day-to-day operations of school.
  • Managed day-to-day operations and provided financial oversight at multi-site occupational medicine facility with a 30-member team and $2M budget.

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31. Expense Reports

low Demand
Here's how Expense Reports is used in Center Administrator jobs:
  • Coordinate itineraries, accommodations, transportation, expense reports and honorariums for invited speakers.
  • Reconciled purchase cards and expense reports for Distribution Center Manager and Business Manager.
  • Prepared daily productivity reports and expense reports for Managers.
  • Process expense reports and authorize reimbursements, reviewed, coded, and processed all vendor invoices for payment.
  • Prepared, audited, and submitted expense reports ensuring compliance with financial directives.
  • Perform periodic audits on expense reports and document activity in review log.
  • Prepared expense reports for CEO's, Directors and Sales Managers.
  • Managed all labor and expense reports.
  • Maintained attendance records and expense reports.

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32. Bank Deposits

low Demand
Here's how Bank Deposits is used in Center Administrator jobs:
  • Manage accounts payable/receivable and expense control procedures including bank and account reconciliation, cash receipts and preparation of daily bank deposits.
  • Provide standard office administrative duties including calendar management, filing, email correspondence, making bank deposits and travel reservation.
  • Administrator-Managed accounts payable/receivable and expense control procedures including bank account reconciliation, charge backs, and preparation of daily bank deposits.
  • Coordinated and prepared accounts receivable activities including processing transactions, preparing bank deposits and controlling inventory.
  • Compiled daily bank deposits, managed client contact information and re-inspection schedules.
  • Maintained accounts payable/receivable, made bank deposits and reconciled bank statements.

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33. Office Staff

low Demand
Here's how Office Staff is used in Center Administrator jobs:
  • Assisted the Team Leader in managing the agents & office staff, creating a cohesive Market Center.
  • Assisted Center Medical Director with hiring, training, disciplining and termination of back office staff.
  • Coached the career development and employee performance of all teaching and business office staff.
  • Oversee front and back office staff, including performance reviews.
  • Manage operations of the market center and office staff.
  • Supervised office staff of fifteen people.
  • Trained and supervised two office staff.
  • Supervised Columbus sales office staff.
  • Worked with Operating Principal, Team Leader, and Broker to ensure agent retention and coordinate office staff.

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34. CMS

low Demand
Here's how CMS is used in Center Administrator jobs:
  • Maintained and managed scheduling process for call center group with continuous real-time monitoring of adherence using CMS and IEX TotalView.
  • Trained all personnel to ensure the highest service level towards reaching the CMS Five Star Quality Rating System was attained.
  • Managed day-to-day operations that included by was not limited to: On-site HIPAA, CMS Compliance Officer.
  • Maintained OSHA, Non- DOT, DOT, CMS, CLIA and other regulatory responsibilities.
  • Attained initial 4 star CMS rating, which was subsequently increased to 5 stars.
  • Initiated facility participation in the CMS Focus on Excellence program.
  • Created entire reporting hierarchies within Avaya Analyst and CMS applications.
  • Administered skill based routing within Avaya CMS system to help utilize agent skills within the dialer.

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35. New Agents

low Demand
Here's how New Agents is used in Center Administrator jobs:
  • Served as first point of contact for all new agents and hired and trained all administrative staff.
  • Attend job fairs, at various colleges and hotels to promote company and retain new agents.
  • Set up new agents with email, computer, and Intranet access.
  • Sign on new agents and provide orientation and training of office procedures.
  • Provided weekly Intranet and Office procedures Training sessions to new agents.
  • Conducted Orientation and MLS training classes for new agents.
  • Recruit new agents and office personnel for the firm.
  • Assisted Team Leader in coaching new agents into production
  • Provide all new agents with office orientation.
  • Increased daily office productivity by developing a systematic organized Agent Orientation system to handle incoming new agents.
  • Helped new agents in processing greensheets, listings, escrow money and all other inquires.

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36. Commission Checks

low Demand
Here's how Commission Checks is used in Center Administrator jobs:
  • Assisted the Market Center Administrator in all areas which included writing commission checks, billing and leadership in her absence.
  • Analyzed transactions/contracts for liability and compliance, produced commission checks, purchased supplies, office equipment and technology.
  • Calculate commission instructions and issue commission checks to agents on a daily basis.
  • Performed staff payroll, agent commission checks and monthly stockholder share payments.
  • Disburse and log Escrow checks, and agent commission checks.
  • Processed commission checks and escrow monies on a daily basis for 320+ agents.

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37. Travel Arrangements

low Demand
Here's how Travel Arrangements is used in Center Administrator jobs:
  • Performed data entry, records management, billing and coordinated travel arrangements/ Itineraries.
  • Provided local travel arrangements, insurance, transportation information.
  • Performed general office duties, such as responding to phone calls, interacting with customers, and making travel arrangements.
  • Coordinated and secured travel arrangements for instructors, presenters, and sales team.
  • Coordinate meetings, travel arrangements, sales functions and scheduling of itineraries.
  • Scheduled meetings and made travel arrangements for Managers.
  • Coordinate meetings and travel arrangements, and maintain department calendar.Process expense reports and invoices.

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38. Corporate Office

low Demand
Here's how Corporate Office is used in Center Administrator jobs:
  • Communicated with corporate office to maintain effective operations.
  • Lead monthly performance teleconferences with Corporate Office to review budget performance and identify strategic objectives, strengths and weaknesses.
  • Communicated between students and the corporate office, resolving payments on accounts, administering refunds and credit issues.
  • Play a vital role in assisting corporate office with the clean-up of local parks and recycling programs.
  • Provided the corporate office with a variety of reports as directed by the Center Manager.
  • Communicated with floor-staff management and corporate offices regarding call center productivity; data entry of all employee profiles and records.
  • Tracked hours worked for 150 employees; submitted to corporate office along with backupschedules for processing and issuing checks.

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39. Full Charge

low Demand
Here's how Full Charge is used in Center Administrator jobs:
  • Full charge accountant responsible for all market center financial activities and end of year transactions.
  • Full charge accounting, computerized bookkeeping, and general computer experience.

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40. QA

low Demand
Here's how QA is used in Center Administrator jobs:
  • Provided support for and worked closely with Medical Director to assure QA programs were in place and monitored.
  • Audit Service center and company van per CHAP requirements and company standards monthly and submit paperwork to QA.
  • Develop study Manual of Operations and QA procedures for all aspects of data collection.
  • Headed up and conducted all QA meetings to insure excellence in patient care.
  • Job duties included Quality Center Administration for SQA for SAP ERP projects.
  • Assist with QA and Beta Testing, data reconstruction/repair, and conversions.
  • Managed over 800 service centers nationwide using Siebel, SAP and QAD software applications.

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41. SQL

low Demand
Here's how SQL is used in Center Administrator jobs:
  • Collaborated with SQL development team to produce reporting database structure.
  • Worked with various customers across the world in implementing High Available SharePoint farm typologies and using SQL methodologies as well.
  • Developed user friendly modules in SQL and PL SQL language to enhance the tax application software.
  • Involved in developing SQL and Stored procedures with the databases Oracle(RDMS).
  • Used SQL queries to pull, sort and export data in Windows environment.
  • Monitored LOG files to debug Quality Center and SQL trace for DB checkpoints.
  • Developed custom SQL queries and batch scripts for weekly and monthly infrastructure reports.
  • Implemented and Managed SQL Server in general and for SharePoint.
  • Provided SQL reporting via SQL Database.
  • Generated SQL queries as necessary for unlocking Users Tested the application manually for functionality testing.
  • Repair customer s database using SQL, Borland Database engine tools.
  • Perform backups of SharePoint systems and backend SQL databases.
  • Work with various Microsoft databases and Sybase SQL.
  • Maintain SQL [ ] database servers.
  • Monitor Maintain Support Quality Center/Middleware Jboss/IIs server Backend Oracle/MSSQL Coordination with vendor HP on new patches/ Upgrades/implementing best practices.

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42. A/P

low Demand
Here's how A/P is used in Center Administrator jobs:
  • Provided accounting using AccountEdge, including A/P, A/R, and payroll using ADP EasyPay.
  • Set up all A/P, A/R, employee, vendor and supplier accounts.
  • Managed the demo billing account and processed the A/P expenses as well as placing and expediting orders for supplies.
  • Verify, code, and approve all accounts payable invoices and submit to A/P department for payment.

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43. POS

low Demand
Here's how POS is used in Center Administrator jobs:
  • Promote positive public relations regarding the operation of the Juvenile Detention Center; conduct speaking engagements; communicate with media representatives.
  • Performed administrative functions for instructors which included document photocopies, handling and disposing of confidential materials, which created synergy
  • Consulted with regional colleges to create concurrent enrollment credit opportunities and prepare graduates for successful post-secondary transition.
  • Position was focused on stabilization of entire business and clinical staff while phasing in new corporate management.
  • Tracked programmatic activity by maintaining a shared database for the purpose of case management and activity reporting.
  • Directed the Supervisory Assessment Center, which identified candidates for first-level management positions within the organization.
  • Researched and defined for assessment potential fields and basins for possible property acquisitions and partnerships.
  • Served as secondary receptionist and performed a variety of tasks related to the receptionist position.
  • Analyzed and evaluated proposals and determined lowest price and delivery date meeting minimum requirements.
  • Resolved policy issues; developed reports and documents for budgeting proposals and expenditure control.
  • Implemented cost-avoidance techniques and drove bottom-line revenues by vendor sourcing and positioning favorable negotiations.
  • Promoted positive and engaged learning environment for increased staff productivity and student achievement.
  • Worked closely with CWA Union representatives to promote a positive environment and working relationship
  • Developed relationships with Other Options to strategically position the facility within the community.
  • Facilitate and produce event photography to further promote the Live Positively campaign.
  • Assigned to review facility needs regarding quality care and financial position.
  • Developed marketing tools which increase exposure to outside referring providers.
  • Provide symposiums orientation, presentation of information, collecting information.
  • Conduct staff meetings at regular intervals for informative educational purposes.
  • Interviewed potential employees for possible employment opportunities within the company.

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44. Special Projects

low Demand
Here's how Special Projects is used in Center Administrator jobs:
  • Coordinated and scheduled special projects, student activities and site usage by the college and various organizations.
  • Perform related administrative duties such as preparation of reports, special projects and other duties as required.
  • Streamlined procedures, developed new policies, handled special projects, and supervised staff of 3.
  • Provide advanced administrative support, special projects, and managing the Center's communication venues.
  • Call on surveys, lead verification, live events and other special projects when needed.
  • Supported the Education Center Director and Assistant Education Center Director on special projects.
  • Coordinate special projects such of Donations, Community Service and Employee engagements.
  • Assist with special projects, and provide assistance with meeting set-up's.
  • Generated and/or edited/formatted letters and other documents; Provided coordination or on-going and intermittent special projects.
  • Volunteered for special projects including assisting with job fairs including interviewing, community luncheon events and annual infoemational meetings etc..

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45. Medical Staff

low Demand
Here's how Medical Staff is used in Center Administrator jobs:
  • Performed patient appointment scheduling including notification to patient and medical staff.
  • Assessed and provided care in emergency situations with medical staff supervision.
  • Partnered with Medical Center's lead physician and specialties service chiefs in managing medical staff of 70 internists and specialists.
  • Directed the day-to-day administration of the Center by supervising and coordinating activities of the medical and non-medical staff.
  • Recruited, hired, trained, and coached center administrative and medical staff.
  • Establish and maintain good and communicative relationships with multiple Medical Staff offices.
  • Coordinated the activities of the medical and non-medical staff.
  • Staff includes 12 medical staff, 60 support staff, two admin assistances, medical center chief and a nursing manager.

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46. ADP

low Demand
Here's how ADP is used in Center Administrator jobs:
  • Tracked regional statistics and benchmarked against other ADP call centers nationally and provided report of deficiencies to the General Manager.
  • Processed payroll/employee upates/employee leave submissions for the service center team using ADP Finalized and billed completed jobs using Syteline.
  • Compiled reports and processed personnel actions using ADP and closely monitoring systems to ensure personnel matters are accurate.
  • Prepared payroll using ADP and Foundation Software for prevailing/non-prevailing wage project.
  • Coordinate facilities/ADPE requirements, i.e.
  • Processed Payroll for Small Company using ADP, Customer Service, Managed Invoicing, AP, AR, Book Keeping, Billing

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47. Hipaa

low Demand
Here's how Hipaa is used in Center Administrator jobs:
  • Maintained facility compliance with State Federal, ACR, and HIPAA guidelines through implementation and monitoring of departmental activity.
  • Maintain an accurate record of documents received, in process, and mailed according to HIPAA guidelines.
  • Maintained facility compliance with JCAHO, State, Federal, ACR, and HIPAA guidelines.
  • Reinforced HIPAA mandates by establishing new training standards.
  • Maintained patient files to meet HIPAA compliance.
  • Implement HIPAA rules and regulations.

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48. Research Payments

low Demand
Here's how Research Payments is used in Center Administrator jobs:
  • Process AP invoices, research payments, conduct investigations alongside Head of Security personnel prepare check requests and transmittal logs.
  • Process AP Invoices, prepare check requests, research payments, and prepare transmittal logs Prepare accounts payable timing accruals.
  • Prepare check requests, research payments, & prepare transmittal logs.
  • Process Account Payable invoices, prepare check request, research payments.
  • Process AP invoices, prepare check request and research payments.

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49. EMR

low Demand
Here's how EMR is used in Center Administrator jobs:
  • Executed clinical innovations and EMR implementation to improve quality of care provided to patients.
  • Automated data collection from the EMR in collaboration with IT in order to track outcomes.
  • Implemented new EMR system for ASC.
  • Assess providers HEDIS measures through proper documentation within the EMR in conjunction with the provider's medical assistant.
  • Facilitated use of Total EMR System for VA databases: CPRS, DHCP & Vista
  • Oversee and ensure of day-to-day function of EMR and EPM hardware and software.

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20 Most Common Skill for a Center Administrator

Weekly Payroll14.2%
Financial Statements12.2%
Facility Events10.2%
Employee Events10.2%
Customer Service8.7%
Staff Members4.7%
Daily Operations4.7%
Office Supplies4.5%

Typical Skill-Sets Required For A Center Administrator

RankSkillPercentage of ResumesPercentage
1
1
Weekly Payroll
Weekly Payroll
10.6%
10.6%
2
2
Financial Statements
Financial Statements
9.1%
9.1%
3
3
Facility Events
Facility Events
7.6%
7.6%
4
4
Employee Events
Employee Events
7.6%
7.6%
5
5
Customer Service
Customer Service
6.5%
6.5%
6
6
Staff Members
Staff Members
3.5%
3.5%
7
7
Daily Operations
Daily Operations
3.5%
3.5%
8
8
Office Supplies
Office Supplies
3.4%
3.4%
9
9
Patient Care
Patient Care
3.2%
3.2%
10
10
Human Resources
Human Resources
2.7%
2.7%
11
11
Data Entry
Data Entry
2.6%
2.6%
12
12
Real Estate
Real Estate
2.5%
2.5%
13
13
Oversight
Oversight
2.1%
2.1%
14
14
Surgery
Surgery
1.6%
1.6%
15
15
Special Events
Special Events
1.4%
1.4%
16
16
Internet
Internet
1.4%
1.4%
17
17
Kronos
Kronos
1.4%
1.4%
18
18
Osha
Osha
1.3%
1.3%
19
19
Front Desk
Front Desk
1.3%
1.3%
20
20
Troubleshoot
Troubleshoot
1.2%
1.2%
21
21
Technical Support
Technical Support
1.2%
1.2%
22
22
Accounts Receivables
Accounts Receivables
1.2%
1.2%
23
23
Monthly Reports
Monthly Reports
1.2%
1.2%
24
24
Medical Records
Medical Records
1.1%
1.1%
25
25
Phone Calls
Phone Calls
1.1%
1.1%
26
26
Ensure Compliance
Ensure Compliance
1.1%
1.1%
27
27
Annual Budget
Annual Budget
1.1%
1.1%
28
28
Administrative Tasks
Administrative Tasks
1.1%
1.1%
29
29
Powerpoint
Powerpoint
1%
1%
30
30
Day-To-Day Operations
Day-To-Day Operations
1%
1%
31
31
Expense Reports
Expense Reports
1%
1%
32
32
Bank Deposits
Bank Deposits
0.9%
0.9%
33
33
Office Staff
Office Staff
0.9%
0.9%
34
34
CMS
CMS
0.9%
0.9%
35
35
New Agents
New Agents
0.9%
0.9%
36
36
Commission Checks
Commission Checks
0.8%
0.8%
37
37
Travel Arrangements
Travel Arrangements
0.8%
0.8%
38
38
Corporate Office
Corporate Office
0.8%
0.8%
39
39
Full Charge
Full Charge
0.8%
0.8%
40
40
QA
QA
0.7%
0.7%
41
41
SQL
SQL
0.7%
0.7%
42
42
A/P
A/P
0.7%
0.7%
43
43
POS
POS
0.7%
0.7%
44
44
Special Projects
Special Projects
0.7%
0.7%
45
45
Medical Staff
Medical Staff
0.7%
0.7%
46
46
ADP
ADP
0.7%
0.7%
47
47
Hipaa
Hipaa
0.7%
0.7%
48
48
Research Payments
Research Payments
0.7%
0.7%
49
49
EMR
EMR
0.6%
0.6%

28,026 Center Administrator Jobs

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