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How to hire a center consultant

Center consultant hiring summary. Here are some key points about hiring center consultants in the United States:

  • There are currently 4,195 center consultants in the US, as well as 38,701 job openings.
  • Center consultants are in the highest demand in New York, NY, with 8 current job openings.
  • The median cost to hire a center consultant is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new center consultant to become settled and show total productivity levels at work.

How to hire a center consultant, step by step

To hire a center consultant, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a center consultant:

Here's a step-by-step center consultant hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a center consultant job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new center consultant
  • Step 8: Go through the hiring process checklist

What does a center consultant do?

Center Consultants are responsible for answering incoming calls and tending to the customer's needs regarding a company's product or service. Their duties include handling phone calls, answering customer's emails, managing customer complaints, selling products or services, placing orders through software, and responding to product or service information request. Center Consultants also conduct service research, handle applications and orders as well as perform calls routing. They undertake call follow-ups with customers, maintain call logs, and carry out issues escalation to the supervisor.

Learn more about the specifics of what a center consultant does
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  1. Identify your hiring needs

    Before you start hiring a center consultant, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A center consultant's background is also an important factor in determining whether they'll be a good fit for the position. For example, center consultants from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    Here's a comparison of center consultant salaries for various roles:

    Type of Center ConsultantDescriptionHourly rate
    Center ConsultantCustomer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.$14-55
    Guest Services AgentGuest services agents are the ones who communicate with hotel guests who want to reserve or cancel bookings. Their job includes welcoming guests upon arrival, assigning them their rooms and suites, issuing their room keys, and collecting payment information... Show more$11-17
    Service RepresentativeService representatives handle customer inquiries, requests, complaints, and other general feedback. They are usually the first point of contact with the company's customers... Show more$11-21
  2. Create an ideal candidate profile

    Common skills:
    • Customer Service
    • Phone Calls
    • Client Facing
    • HR
    • Project Management
    • Customer Satisfaction
    • Upselling
    • Office Products
    • Customer Inquiries
    • POS
    • Inbound Calls
    • Product Line
    • Bank Deposits
    • Troubleshoot
    Check all skills
    Responsibilities:
    • Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
    • Provide students with the proper knowledge of citation systems such as MLA, APA, and CMS.
    • Help writers adhere to formatting standards, including MLA, APA, and Chicago.
    • Help students proofread and brainstorm for academic papers on a variety of subjects and levels
    • Work one-on-one with ESL & English speaking students on writing, reading, & study skills.
    • Proofread, edit and perform daily clerical work such as answering phones, scheduling appointments and filing.
    More center consultant duties
  3. Make a budget

    Including a salary range in your center consultant job description helps attract top candidates to the position. A center consultant salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

    For example, the average salary for a center consultant in Wyoming may be lower than in California, and an entry-level center consultant usually earns less than a senior-level center consultant. Additionally, a center consultant with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

    Average center consultant salary

    $60,050yearly

    $28.87 hourly rate

    Entry-level center consultant salary
    $31,000 yearly salary
    Updated December 15, 2025

    Average center consultant salary by state

    RankStateAvg. salaryHourly rate
    1District of Columbia$74,942$36
    2California$65,924$32
    3Virginia$59,001$28
    4Texas$58,392$28
    5North Carolina$57,918$28
    6Georgia$53,862$26
    7Ohio$49,561$24
    8New York$47,923$23
    9Louisiana$46,522$22
    10Arizona$44,893$22
    11South Carolina$44,574$21
    12Nevada$44,195$21
    13Florida$44,051$21
    14Minnesota$43,109$21
    15Massachusetts$42,500$20
    16Tennessee$41,453$20
    17Connecticut$40,595$20
    18Arkansas$39,984$19
    19Illinois$39,689$19
    20Indiana$39,631$19

    Average center consultant salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Kronos Incorporated$129,947$62.47
    2PTC$100,468$48.30
    3Data$99,651$47.91
    4Dassault Systèmes$96,581$46.43
    5Accenture$96,217$46.26318
    6Capgemini$95,074$45.714
    7General Electric$94,399$45.38
    8Deloitte$92,487$44.465
    9Schneider Electric Industrial Services$84,159$40.461
    10Ernst & Young$82,010$39.4324
    11Wells Fargo$80,384$38.652
    12David Weekley Homes$79,366$38.16
    13Cerner$67,786$32.59
    14Aqueduct Technologies$65,301$31.39
    15Highmark$60,259$28.97
    16World Wide Technology$54,298$26.1017
    17Tenet Healthcare$53,565$25.7516
    18Mayor Ethan Berkowitz$51,061$24.55
    19Elevance Health$46,576$22.39
    20PulteGroup$46,366$22.29
  4. Writing a center consultant job description

    A job description for a center consultant role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a center consultant job description:

    Center consultant job description example

    About Grace

    Grace Church School's mission of fostering academic excellence, ethical values, and an inclusive community anchors our program and informs our pedagogy and curriculum, preparing our students to lead meaningful and productive lives. The school nurtures and educates the whole child, understanding that our humanity comprises mind, body, heart, and spirit. We celebrate our differences, respect our diversity, and embrace our shared human experience.

    We are seeking confident, ethical, adaptable and thoughtful educators with excellent communication skills to join a diverse and nurturing school community.

    Our Commitment to Equity, Inclusion, and Anti-Racism:

    Grace Church School seeks to provide its students with an outstanding education and with the desire to use it to make the world a better place. Every facet of our work is enhanced by the diversity and strength of our community. We believe that equity and inclusion are not only hallmarks of a just society, but also virtues essential to sound learning. And so, Grace seeks to recognize and honor the unique gifts of its students, families, faculty, and staff-and the cultures, beliefs, values, and experiences that have shaped them-striving always to cultivate mutual understanding, humility, respect, and kindness.

    But inclusion is not enough and equity is an impossibility if we cannot name, acknowledge, and oppose the forces of racism and all forms of bias, hate, and fear that exist in our society and that seek to diminish so many in our midst. Knowing this, we commit ourselves to the work of anti-racism and to the cause of justice: that all students may find in Grace a home, may learn from Grace their precious worth, and may hear from Grace a call to serve the common good and the dignity of humanity.

    About the Position:

    The High School Division at Grace Church School seeks part-time math and/or science consultants for the school's Math & Science Center. Most tutoring will take place on campus, with Zoom as an additional option.

    The ideal Math & Science Center consultant is reliable, an exceptional listener, clear communicator, interested in working with high school students, and embody anti-racist ideals in practice. Consultants must attend orientation meetings and participate in an in-house certification process with Math & Science Coordinators.

    Additional opportunities for substitute teaching may also be available on occasion

    Note that a "consultant" is much like a tutor but with more emphasis on encouraging the student to take the initiative in the session. In practice, the terms "consultant" and "tutor" get used interchangeably.

    Qualifications:

    * Experience with high school tutoring or teaching experience are preferred.
    * Working knowledge of one or more of these subjects: Algebra, Geometry, Precalculus, Calculus, Statistics, Physics, Chemistry, or Biology. Experience with multiple subject areas preferred
    * Possess a high degree of emotional intelligence, flexibility, and strong interpersonal skills.
    * Commitment to antiracism and accessibility of student education for diverse learners.
    * Openness to feedback and excellent communication skills.
    * Proficient computer skills and management of online information.

    Primary Duties:

    * Tutoring students in math and/or science over Zoom, one-on-one or in small groups, for an estimated 3-10 hours per week
    * Apply creative and flexible approaches in response to students' diverse learning needs
    * Complete online summary reports regarding a student's progress following the tutoring session
    * Collaborate with Math and Science teachers, Class Deans, fellow tutors, Math & Science Center Coordinators, and Director of High School Learning Support

    Hours of Operation

    Monday - Friday 8:00-9:00 am, 12:00-2:00 pm, 3:20-5:00 pm, potential for evening Zoom hours.

    Please note that consultants need not be available for ALL sessions. However, consultants are asked to reliably commit to a regular schedule on a semester basis.

    Compensation: $30/hour

    Interested applicants can apply by submitting a résumé and cover letter through the employment page of our school website.
  5. Post your job

    There are various strategies that you can use to find the right center consultant for your business:

    • Consider promoting from within or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to find candidates who meet your education requirements.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.
    Post your job online:
    • Post your center consultant job on Zippia to find and recruit center consultant candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Recruiting center consultants requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new center consultant

    Once you have selected a candidate for the center consultant position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a center consultant?

Recruiting center consultants involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.

You can expect to pay around $60,050 per year for a center consultant, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for center consultants in the US typically range between $14 and $55 an hour.

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