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Center director skills for your resume and career

Updated January 8, 2025
6 min read
Quoted expert
Colleen Wilkinson
Center director example skills
Below we've compiled a list of the most critical center director skills. We ranked the top skills for center directors based on the percentage of resumes they appeared on. For example, 12.3% of center director resumes contained customer service as a skill. Continue reading to find out what skills a center director needs to be successful in the workplace.

15 center director skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how center directors use customer service:
  • Created a vendor performance scorecard measuring account management responsiveness, customer service quality and delivery, and customer satisfaction.
  • Established service center operations methodologies for customer satisfaction/retention; including customer service, transit performance and cargo claims prevention.

2. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how center directors use oversight:
  • Provided oversight of curriculum planning and implementation; ensuring compliance with DC and federal requirements/standards.
  • Grant oversight involved written reports evaluating program objectives and outcomes, including budget justification.

3. Proficiency Testing

Here's how center directors use proficiency testing:
  • Conducted needs-assessment, placement and proficiency testing on all incoming adult and juvenile applicants.

4. Center Management

Here's how center directors use center management:
  • Worked conjointly with the Network Operations Center Management team to facilitate smooth operations.
  • Train center management in Successful Management, Management vs. Management Leadership.

5. State Regulations

State regulations are the rules made by the state authorities under a specific Act. When a government intervenes in the private market to implements policies, they are known as state regulations. These policies help in achieving the economic, political, and social targets which might not be able to achieve otherwise.

Here's how center directors use state regulations:
  • Developed and maintained a viable volunteer program, incorporating health and convictions documentation in accordance with state regulations.
  • Recruited and trained teachers on internal policy/procedures, state regulations, and developmentally appropriate practices.

6. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how center directors use federal regulations:
  • Provide training and technical assistance to center staff concerning overall program operations, federal regulations, and state licensing requirements
  • Guided teachers in curriculum strategies, staff evaluation, and online virtual learning platforms in accordance with state/federal regulations.

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7. Child Care

Child care means the care, supervision, or guidance of a child by a person other than the child's parent, guardian, or custodian for periods of less than 24 hours. Childcare could be either center-based such as a daycare or a nursery or home-based care such as nannies or family daycare.

Here's how center directors use child care:
  • Developed and implemented quality child care facility in poor rural area, and maintained responsibility for all center activities and operations.
  • Worked closely and collaboratively with NH State Child Care Licensing Bureau Representatives upholding all state rules and regulations.

8. Patients

Here's how center directors use patients:
  • Managed Physical Therapy team and operations at occupational medical facility and provided care to patients.
  • Conducted seminars for prospective patients and doctors thereby increasing monthly referral levels.

9. Local Laws

Here's how center directors use local laws:
  • Guaranteed quality care, education for children and fulfilled with all federal/state/local laws, as well as company policies and procedures.
  • Ensured compliance with all federal, state and local laws, as well as company policies.

10. Childhood

Childhood is the state or period of being a child. It's the period for children to develop and learn.

Here's how center directors use childhood:
  • Managed delivery of quality early childhood education programs by establishing an environment of learning and maintaining the integrity of the programs.
  • Organized and implemented curriculum material in a manner in which all students effectively learn across varied levels of childhood development.

11. Pathogens

Here's how center directors use pathogens:
  • Skilled at tube feeding, First Aid /CPR and OSHA/Blood Born Pathogens.
  • Directed all activities for this center developed to prevent health care worker exposure to bloodborne pathogens.

12. OSHA

Here's how center directors use osha:
  • Ensured strict adherence to OSHA guidelines for OR and entire facility, and managed procurement of medical equipment and supplies.
  • Assured donor/staff safety and product quality via strict adherence to SOP, FDA, CLIA and OSHA regulations.

13. Immunization

Here's how center directors use immunization:
  • Monitor and follow-up on immunization, hearing, vision and blood screenings; when needed provide transportation to dental visits.
  • Maintain accurate records on children enrolled in the program to include their development, attendance, immunization and general health.

14. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how center directors use patient care:
  • Developed and instituted operational systems to ensure consistent quality service and patient care.
  • Worked closely with on-site physicians regarding patient care and center operations.

15. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how center directors use human resources:
  • Developed partnership with career development center, alumni center, and human resources to launch University of Cincinnati Internal Outplacement Center.
  • Supervised the activities of Human Resources including the implementation of effective recruiting strategies.
top-skills

What skills help Center Directors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all center directors possess?

Colleen Wilkinson

Associate Professor, Program Director, Medaille College

Teaching is not a silo profession. We are in constant communication and collaboration with many stakeholders. Teacher Candidates need to be flexible in order to work well with all the different players in the game to make sure the student wins!
Do you want to know more?
Read more about what experts have to say about center director

List of center director skills to add to your resume

Center director skills

The most important skills for a center director resume and required skills for a center director to have include:

  • Customer Service
  • Oversight
  • Proficiency Testing
  • Center Management
  • State Regulations
  • Federal Regulations
  • Child Care
  • Patients
  • Local Laws
  • Childhood
  • Pathogens
  • OSHA
  • Immunization
  • Patient Care
  • Human Resources
  • Professional Development
  • Payroll
  • Ongoing Development
  • Math
  • Financial Management
  • CPR
  • Curriculum Development
  • Educational Programs
  • Local Schools
  • Community Events
  • Collaborative Relationships
  • Program Development
  • Training Programs
  • Staff Development
  • Federal Laws
  • Community Contacts
  • Performance Reviews
  • Quality Care
  • Community Outreach
  • Local Community
  • Performance Standards
  • Business Development
  • Staff Training
  • Direct Reports
  • Financial Targets
  • NAEYC
  • Performance Evaluations
  • Kindergarten
  • Community Organizations
  • FTE
  • Social Justice
  • Sales Process
  • Strong Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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