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Patient Service Representative jobs at Center for Diagnostic Imaging, Inc.

- 25 jobs
  • Scheduling Specialist - Remote after training

    Center for Diagnostic Imaging 4.3company rating

    Patient service representative job at Center for Diagnostic Imaging, Inc.

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position, working 11:30am to 8pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and staff * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned Required: * High school diploma or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * 1-2 year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $40k-48k yearly est. 15d ago
  • Scheduling Specialist

    Center for Diagnostic Imaging 4.3company rating

    Patient service representative job at Center for Diagnostic Imaging, Inc.

    RAYUS now offers DailyPay! Work today, get paid today! is $18.00-$22.31 based on direct and relevant experience. RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday 8:45am-5:15pm, with rotating shifts every 9th weekend and 1 holiday every 2 years. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and team members * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: * High school diploma, or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * One (1) year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period. #LI-SR1
    $33k-39k yearly est. 7d ago
  • Patient Access Financial Specialist

    Healthpartners 4.2company rating

    Saint Paul, MN jobs

    The Patient Access Financial Specialist position is the Emergency Department's first point of contact for patient registration. This position interfaces with patients, care team members, guests, law enforcement personnel, paramedical personnel, and third-party payers to ensure accurate and timely registration of patients who enter the Emergency Department (ED). This position manages a high percentage of unexpected and challenging patient cares using problem solving, conflict management, and respectful interactions. The Patient Access Financial Specialist interviews patients in ED triage or at the bedside upon admission to obtain the information necessary to register the patient properly. This position also educates patients regarding payment options using guidelines and application procedures for programs such as Minnesota Medical Assistance, Minnesota Care, and MNsure. Work Schedule: Weekdays 3:00-11:30 p.m., with every other weekends. Required Qualifications: High school diploma or equivalent. One year of customer service experience. Previous computer and software experience. Preferred Qualifications: Post-high school degree or certificate. Healthcare customer service experience. Healthcare registration experience including insurance knowledge, healthcare revenue cycle, or electronic medical record experience (e.g., Epic). Additional Information: This is a 0.8 FTE (64 hours per pay period) evening shift position, working in Saint Paul, MN. The full salary range for this position is $21.74-$32.62 per hour, based on experience and internal equity, plus shift differentials. This position is non-exempt under the Fair Labor Standards Act, and is eligible for benefits. Our benefits include medical and dental insurance (which begin on day one of employment), 401k with match, disability insurance, fertility benefits, tuition reimbursement, educational reimbursement toward continuing education, and we are a qualified non-profit employer under the federal Public Service Loan Forgiveness program. We offer an onsite employee fitness center and an onsite employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions is also proud to be a Beyond the Yellow Ribbon Company.
    $21.7-32.6 hourly Auto-Apply 12h ago
  • Scheduler, Emergency Department

    Healthpartners 4.2company rating

    Hutchinson, MN jobs

    Job Title: Patient Access Scheduler Department: Patient Access Reports To: Patient Access Manager FLSA Status: Non-Exempt Here is your chance to join our Emergency Department Patient Access team, and make a real impact on patients when they may need it most! This part-time, benefits eligible position will be scheduled 48 hours per two-week pay period, including every third weekend. Shift times for this role will be 6:00am - 6:00 pm. Pay for this position is $17.19/ hour Job Summary: The Patient Access Scheduler will provide customers a positive experience by collecting all necessary information, both demographic and financial, to ensure the needs of the customer are met as well as support Hutchinson Health's organizational goals and meet regulatory and compliance requirements. Essential Duties & Responsibilities: Provides excellent customer service to all internal and external customers both on the phone and in person. Escorts patients to point of care. Schedules appointments per protocol. Takes messages from patients as appropriate. Registers patients includes validating guarantor, demographic and insurance information. Collect copay as appropriate. Works on work queues. Receives, responds and assists with queries from patients and visitors. Verifies patient insurance eligibility. Completes and delivers all paperwork to appropriate service areas. Helps train new employees on service area specific work flows and helps identify additional training needs for leadership. Collects consents for common medical record, assignment of benefits and distributes privacy notice. Uses AIDET according to organizational training standards and expectations. Attends, contributes and listens during meetings and group discussions. Performs all other related duties as assigned. Accountabilities for all Employees: Adheres to the Hutchinson Health Employee Values. Maintains confidentiality of the organization and patients. Reports any health/medical errors. Observes all Environment of Care policies and reports safety risks or hazards immediately. Education, Training or Degree Required: Additional training either in medical secretarial or business. License/Registration/Certification Required: (will be primary source verified by HR) None. Experience and Skills: (indicate preferred or required) Must be able to type accurately and have a working knowledge of fax machines, copy machines and computers. Ability to greet public in a pleasant voice, on the phone and in person, required. Must enjoy reception. Ability to work under pressure and at a fast pace, while keeping a positive attitude, required. Knowledge of Medical Terminology preferred. Date created: 06/03/2013 Date updated: 06/15/2017
    $17.2 hourly Auto-Apply 55d ago
  • Scheduler, Hutch Clinic

    Healthpartners 4.2company rating

    Hutchinson, MN jobs

    This full-time position will be regularly scheduled 72 hours per 2-week pay period, including occasional weekends. This position will be eligible for a full benefits package. Pay for this role is $17.19/hour. The Patient Access Scheduler will provide customers a positive experience by collecting all necessary information, both demographic and financial, to ensure the needs of the customer are met as well as support Hutchinson Health's organizational goals and meet regulatory and compliance requirements. Essential Duties & Responsibilities: * Provides excellent customer service to all internal and external customers both on the phone and in person. Escorts patients to point of care. * Schedules appointments per protocol. * Takes messages from patients as appropriate. * Registers patients includes validating guarantor, demographic and insurance information. Collect copay as appropriate. * Works on work queues. * Receives, responds and assists with queries from patients and visitors. * Verifies patient insurance eligibility. * Completes and delivers all paperwork to appropriate service areas. Helps train new employees on service area specific work flows and helps identify additional training needs for leadership. * Collects consents for common medical record, assignment of benefits and distributes privacy notice. * Uses AIDET according to organizational training standards and expectations. * Attends, contributes and listens during meetings and group discussions. * Performs all other related duties as assigned. Accountabilities for all Employees: * Adheres to the Hutchinson Health Employee Values. * Maintains confidentiality of the organization and patients. * Reports any health/medical errors. * Observes all Environment of Care policies and reports safety risks or hazards immediately. Education, Training or Degree Required: * Additional training either in medical secretarial or business. License/Registration/Certification Required: (will be primary source verified by HR) * None. Experience and Skills: (indicate preferred or required) * Must be able to type accurately and have a working knowledge of fax machines, copy machines and computers. * Ability to greet public in a pleasant voice, on the phone and in person, required. * Must enjoy reception. * Ability to work under pressure and at a fast pace, while keeping a positive attitude, required. * Knowledge of Medical Terminology preferred. Date created: 06/03/2013 Date updated: 06/15/2017
    $17.2 hourly Auto-Apply 8d ago
  • Patient Access Representative

    Healthpartners 4.2company rating

    Stillwater, MN jobs

    The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes; patient identification interviews, verification of patient demographic and insurance information, real time insurance eligibility checks and precise entry of this information into the system. Work Schedule: .6 FTE Overnight Mon, Tues, Wed 2300-0700 Required Qualifications: High school diploma or equivalent, prior equivalent work experience may be considered in lieu of diploma Excellent customer service and communications skills, including human relations sensitivity, listening and telephone etiquette skills Ability to promote and maintain good patient relations and patient confidentiality Computer and accurate keyboarding skills Preferred Qualifications: Epic experience One year work experience in patient registration One year experience in healthcare ADT and Prelude knowledge Overall knowledge of third party payors, hospital policies and business office procedures Medical terminology knowledge desired Type a minimum of 50 WPM
    $34k-39k yearly est. Auto-Apply 60d+ ago
  • MSHO/MSC+ Care Coordinator

    Healthpartners 4.2company rating

    Bloomington, MN jobs

    HealthPartners is hiring an MSHO/MSC+ Care Coordinator. This position exists to provide support to patients, their families, and physicians in addressing medical and social concerns; educate and empower patients and families to make informed personal health care decisions; and facilitate communication between patient, physician, health plan and community. ACCOUNTABILITIES: Member Focus Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient's unique needs. Identifies interventions and resources to assist member reaching personal health related goals. Identifies patterns and episodes of care that are predictive of future needs and services. Integration Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions. Facilitates integration of patient care by encouragement of effective communications between patients, families, providers, health plan and care system programs, and community-based services. Adheres to department policy and procedure in daily activities. Coordinates service coverage with appropriate funding sources when indicated. Works with Supervisor, Case Management, Government Programs department and Member Services department to ensure compliance with Medicare requirements and regulations. Communication Effectively communicates with patients and their families to provide them with a better understanding of their health, health care benefits, and health care system. Effectively and routinely communicates with patients, families, physicians and health care team members to facilitate successful collaboration resulting in high levels of member/patient/family/provider satisfaction. Provides educational information and materials to members to support preference sensitive decisions. Provides regular reporting of member outcomes to Case Management leadership according to defined process. Identifies and promptly reports potentially adverse situations to leadership as outlined in department policy and procedure. Identifies and promptly reports high cost cases for reinsurance. Maintains current and accurate documentation and case management files in accordance with Case Management policy and procedure. Maintains confidentiality of information in accordance with department and corporate policies. Relationships and Team Building Establishes and maintains good working relationships within the Case Management department, with other HealthPartners departments, and with other health team participants. Supports other team members in achieving patient centered goals. Assists supervisor in maintaining a cohesive Case Management team by contributing to a collaborative, respectful, and diverse environment. Participates in and contributes to appropriate departmental and/or organizational meetings. Technology Maintains knowledge of and effectively uses automated applications and systems. Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor. Maintains maximum individual productivity through proficient use of automated systems. Personal Development Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of Case Management, patient care services, and benefit packages for development of effective case management skills. Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development. Maintains current, active Minnesota nursing licensure. May maintain current, active nursing licensure in other states as assigned. Other Duties Willingly participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned. Performs other duties as assigned. CURRENT DIMENSION: Directly reports to Supervisor, Case Management. Directly manages caseload with anticipation of up to 85 members with complex needs. Interacts with medical, administrative, and front line staff within and outside the organization in order to collaborate on members care. REQUIRED QUALIFICATIONS: Social Worker or Registered Nurse considered RN with BSN preferred, must have current unrestricted license in the State of Minnesota. License free of history of restrictions and/or sanctions in the past 10 years in all states with current or past licensure Minimum of 2 years of home and community based experience; experience with relevant utilization review, discharge planning, or case management experience; and current clinical knowledge Demonstrated effective, independent professional judgment and skills Demonstrated skill and experience in effectively collaborating with care team members, using a high level of expertise in written, oral and interpersonal communication Demonstrated working knowledge of quality improvement, utilization management, MSHO/MSC+ plans, fiscal management. Understanding of healthcare and/or MCO industry Demonstrated flexibility, organization, and appropriate decision-making under challenging situations MnCHOICES Assessor Certification in place or within 3 months of hire date Demonstrated flexibility, organization, and appropriate decision-making under challenging situations. Basic computer skills CHALLENGES: Maintaining member focus in a rapidly evolving environment. Influencing team members and colleagues to work collaboratively in achieving the goals and objectives of the Case Management Program. Contributing a positive team building approach as a member of the Case Management team, and a global member of the Case Management Department. DECISION-MAKING: Makes independent decisions within the scope of this position's accountabilities and determines the need for and the timing of consultation with Case Management leadership and/or Medical Director. Uses professional clinical judgment, organizational knowledge, industry knowledge, and common sense in determining appropriate alternatives for members/patients/families, consulting with leadership and/or Medical Director, when indicated. Makes recommendations to leadership regarding policy development needs and/or changes.
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist

    Healthpartners 4.2company rating

    Minnesota jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Department Overview: We are a group of healthcare workers who are passionate about helping patients and their families with improving their health. With a team of 14 clinicians, we see approximately 125 patients (ages 0-100+) a day. Our clinicians consider our front desk team members as colleagues and really partner with staff to take great care of our patients. Collaborating with all members of the team is how we have continued to have excellent patient experience results and maintain high quality patient measures. Our campus includes free parking in a parking lot. There are lots of great restaurants and shops to walk to during your break and we are only 0.5 miles from the beautiful lake Minnetonka. Our team is friendly, engaged, and we love to have fun! Our primary care department provides a wide range of services from yearly physicals, Medicare wellness visits, pre-ops, general office visit, video, and phone visit, in clinic procedures, nurse visits and vaccine clinics. Clinic hours and Work Schedule: Our clinic is open to serve patients 7:30am - 6pm M-Tu and 7:30am - 5pm on Wednesday-Friday. Work Schedule: Monday - Friday Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Strong verbal and written communication Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist - Family Medicine

    Healthpartners 4.2company rating

    Saint Louis Park, MN jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Department Overview: St. Louis Park Family Medicine is hiring a receptionist to support department check in, registration and clerical work. The department is open regularly on weekdays from 7am to 6pm Monday through Thursday and 7am-5pm Fridays. Open occasional Saturdays from 8am-12pm. This location has ramp parking with no cost. This position splits time checking patients in at our front desk and working clerical duties in our department assistance office. Our department consists of 20+ Family Medicine clinicians, regularly seeing a combined 200+ patients a day, in addition to the calls and digital communication from patients. Given our location and size, we are a relatively fast paced department and value diversity in both our teams and patient population. We see a range of variety in work that requires critical thinking, problem solving and communication skills. Our team is dedicated, collaborative and strives for excellence, making our work fulfilling each day. While primarily stationed in Family Medicine, our reception team collaborates with the other departments within St. Louis Park's 3850 building, including Pediatrics, Internal Medicine and Urgent Care. Schedule: Mon - Fri, varied hours between 7a and 7p. Occasional Saturday 7:30a-12p. Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Strong verbal and written communication Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist

    Healthpartners 4.2company rating

    Saint Louis Park, MN jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our Physical Therapy team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Schedule: x8 8-hour shifts in a 2 week pay period. Rotating weekends and holidays. Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Some medical background preferred. Strong verbal and written communication skills Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist - Urgent Care

    Healthpartners 4.2company rating

    Saint Louis Park, MN jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our Urgent Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Department Overview: We are a group of healthcare workers who are passionate about helping patients and their families with improving their health. Our clinicians consider our front desk team members as colleagues and really partner with staff to take great care of our patients. Collaborating with all members of the team is how we have continued to have excellent patient experience results and maintain high quality patient measures. Our campus includes free parking in a parking lot. We are located near several restaurants. Our team is friendly, energetic engaged and we love to have fun!!” Work Schedule: Various evenings 4p-8p and EOW 7:30a-5p. Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Strong verbal and written communication Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist III, Urology

    Healthpartners 4.2company rating

    Saint Louis Park, MN jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our Urology team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Work Schedule: Monday - Friday Schedule Varies from 7:30 AM- 4:00 PM or 8:30AM - 5:00 PM. Required Qualifications: Education, Experience or Equivalent Combination: 6 months related experience Knowledge, Skills, and Abilities: Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Education, Experience or Equivalent Combination: Some medical background preferred. Knowledge, Skills, and Abilities: Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 8d ago
  • Medical Receptionist III, Mammography Imaging

    Healthpartners 4.2company rating

    Saint Louis Park, MN jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our Imaging Mammography team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Work Schedule: Monday - Friday day shifts with occasional Saturdays. Required Qualifications: Education, Experience or Equivalent Combination: 6 months related experience Knowledge, Skills, and Abilities: Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Education, Experience or Equivalent Combination: Some medical background preferred. Knowledge, Skills, and Abilities: Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 8d ago
  • Medical Receptionist - Orthopedics (casual position)

    Healthpartners 4.2company rating

    Woodbury, MN jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our TRIA Orthopedics Center care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Work Schedule: casual position (minimum requirement, 2 shifts per month), Shifts vary between 6:45am - 8:00pm Monday - Friday and 7:30am - 8:00pm on weekends. Required Qualifications: * Education, Experience or Equivalent Combination: * 6 months related experience * Knowledge, Skills, and Abilities: * Accurate computer/keyboarding skills required. * Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. * Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: * Education, Experience or Equivalent Combination: * Some medical background preferred. * Knowledge, Skills, and Abilities: * Strong verbal and written communication skills * Human relations sensitivity and customer service skills * Listening and telephone etiquette skills * Medical terminology knowledge desirable * Comfort in asking patients for copays and race collection. * Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. * Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 24d ago
  • Medical Receptionist

    Healthpartners 4.2company rating

    Saint Paul, MN jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Schedule: * Monday - Friday * 8am - 230pm Required Qualifications: * 6 months related experience * Accurate computer/keyboarding skills required. * Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. * Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: * Some medical background preferred. * Strong verbal and written communication skills * Human relations sensitivity and customer service skills * Listening and telephone etiquette skills * Medical terminology knowledge desirable * Comfort in asking patients for copays and race collection. * Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. * Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 2d ago
  • Medical Receptionist - Orthopedics (casual position)

    Healthpartners 4.2company rating

    Saint Paul, MN jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our TRIA Orthopedics Center care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Work Schedule: casual position (minimum requirement, 2 shifts per month), Shifts vary between 6:45am - 8:00pm Monday - Friday and 7:30am - 8:00pm on weekends. Required Qualifications: * Education, Experience or Equivalent Combination: * 6 months related experience * Knowledge, Skills, and Abilities: * Accurate computer/keyboarding skills required. * Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. * Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: * Education, Experience or Equivalent Combination: * Some medical background preferred. * Knowledge, Skills, and Abilities: * Strong verbal and written communication skills * Human relations sensitivity and customer service skills * Listening and telephone etiquette skills * Medical terminology knowledge desirable * Comfort in asking patients for copays and race collection. * Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. * Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 24d ago
  • Medical Receptionist III, Mammography Imaging

    Healthpartners 4.2company rating

    Wayzata, MN jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our Imaging Mammography team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Work Schedule: Monday - Friday day shifts with occasional Saturdays. Required Qualifications: Education, Experience or Equivalent Combination: 6 months related experience Knowledge, Skills, and Abilities: Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Education, Experience or Equivalent Combination: Some medical background preferred. Knowledge, Skills, and Abilities: Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Ability to key for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 8d ago
  • Medical Receptionist - Primary Care

    Healthpartners 4.2company rating

    Eden Prairie, MN jobs

    Call Center: * If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: * The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Department Overview: We are a group of healthcare workers who are passionate about helping patients and their families with improving their health. With a team of 11 clinicians, we see approximately 100 patients a day from birth to end of life. Our clinicians consider our frontline team members as colleagues and partner with them to take great care of our patients. Collaborating with all members of the team is how we have continued to have excellent patient experience results and maintain high quality patient measures. Our campus includes free parking in a parking lot. We are minutes away from the Eden Prairie Mall and have a lot of food options nearby. Our team is friendly, engaged, and we love to have fun! Our primary care department provides a wide range of services from yearly physicals, Medicare wellness visits, pre-ops, general office visit, video, and phone visit, in clinic procedures, well child visits, and nurse visits. In this role, the primary duties consist of greeting patients with a warm welcome, checking in patients, assisting patients with scheduling needs, patient forms management, follow up phone calls to patients, electronic medical record tasks, and problem solving. This role also requires excellent customer service, organization, and computer skills. Clinic hours of operation: Our clinic is open to serve patients Monday 7AM-6PM and 7AM-5PM Tuesday-Friday. Work Schedule: Varying hours M-F. (Monday 6:30AM-6PM, Tuesday-Friday 6:30AM-5PM) Required Qualifications: * 6 months healthcare related experience * Accurate computer/keyboarding skills required. * Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. * Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: * Strong verbal and written communication * Strong verbal and written communication * Human relations sensitivity and customer service skills * Listening and telephone etiquette skills * Medical terminology knowledge desirable * Comfort in asking patients for copays and race collection. * Ability to promote and maintain good patient relations and patient confidentiality. * Ability to work in a fast-paced and structured environment. * Ability to sit for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 8d ago
  • Medical Receptionist

    Healthpartners 4.2company rating

    Golden Valley, MN jobs

    Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: Call Center: If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. Front Desk: The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care. Department Overview: Park Nicollet Golden Valley is seeking a customer service-oriented individual to join our frontline team. A qualified candidate possesses great communication skills, ability to multitask, is detail oriented, computer proficient, eager to learn and grow professionally, enjoys working with patients/customers of all ages, and maintains a positive and engaging attitude. Golden Valley is a medium sized Primary Care clinic offering Internal Medicine, Family Medicine, and Laboratory services. We also share our space with the Eye Department, including Ophthalmology, Optometry, and an Optical Store. Our frontline team is responsible for checking in/registering patients for Primary Care, Laboratory (walk-ins), and the Eye Department. Additional tasks include but are not limited to; patient outreach for scheduling and rescheduling, sending pre-appointment letters, sorting and distributing faxes and mail, and lobby maintenance. As a frontline team member, you are operating as part of the care team including, MA's, LPN's, RN's, PA's, and MD's. Our space was renovated in 2019 and offers great amenities including; free parking, a large break room with an ice machine, filtered water, and a Keurig, a staff relaxation room, snack bar, exercise room, and beautiful views overlooking the Brookview Golf Course! It truly is a wonderful environment to work in. Experience working in medical setting preferred. Work Schedule: Monday - Friday generally 830-5, or 8a-430p Required Qualifications: 6 months related experience Accurate computer/keyboarding skills required. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine. Preferred Qualifications: Strong verbal and written communication Strong verbal and written communication Human relations sensitivity and customer service skills Listening and telephone etiquette skills Medical terminology knowledge desirable Comfort in asking patients for copays and race collection. Ability to promote and maintain good patient relations and patient confidentiality. Ability to work in a fast-paced and structured environment. Ability to sit for long periods of time. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Insurance Denials Specialist II

    Center for Diagnostic Imaging 4.3company rating

    Patient service representative job at Center for Diagnostic Imaging, Inc.

    RAYUS now offers DailyPay! Work today, get paid today! is $20.70 - $29.93 based on direct and relevant experience. RAYUS Radiology is looking for an Insurance Denials Specialist II to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an Insurance Denials Specialist you will investigate and determine the reason for a denied or unpaid claim, and take necessary steps to expedite the medical billing and collections of the accounts receivable. At CDI our passion for our patients, customers and purpose requires teamwork and dedication from all of our associates. Working in a team environment, you'll communicate with patients, insurance carriers, co-workers, centers, markets, referral sources and attorneys in a timely, effective manner.This is a 100% remote full-time position working 40 hours per week. Shifts are from 8:00 AM - 4:30 PM. ESSENTIAL DUTIES AND RESPONSIBILITIES: (90%) Insurance Denial Follow-up * Accurately and efficiently reviews denied claim information using the payer's explanation of benefits, website, and by making outbound phone calls to the payer's provider relations department for multiple denial types, payers, and/or states * Reviews and obtains appropriate information or documentation from claim re-submission for all denied services, per insurance guidelines and requirements * Communicates with patients, insurance carriers, co-workers, centers, markets, referral sources and attorneys in a timely, effective manner to expedite the billing and collection of accounts receivable * Documents all communications with coworkers, patients, and payer sources in the billing system * Contributes to the steady reduction of the days-sales-outstanding (DSO), increases monthly gross collections and increases percentage of collections * Prioritizes work load, concentrating on "priority" work which will enhance bottom line results and achievement of the most important objectives * Contributes to a team environment * Recognizes and communicates trends in workflow to departmental leaders * Meets or exceeds RCM Quality Assurance standards * Ensures timely follow-up and completion of all daily tasks and responsibilities (10%) Performs other duties as assigned * As backup for customer service team, communicates and responds to customer inquiries as needed Required: * High School diploma or equivalent * 2+ years' experience in a medical billing department, prior authorization department or payer claim processing department, or 9+ months experience as Insurance Denials Specialist within the organization * Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook * Proficient with using computer systems and typing Preferred: * Graduate of an accredited medical billing program * Bachelor's degree strongly preferred * Knowledge of ICD-10, CPT and HCPCS codes RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $38k-44k yearly est. 7d ago

Learn more about Center for Diagnostic Imaging, Inc. jobs