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  • Customer Success Retention Strategist

    Lumen 3.4company rating

    Tallahassee, FL jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success. **Work Location** This is a remote opportunity open to candidates located anywhere in the following states: AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI and AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV **The Main Responsibilities** + Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts. + Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn. + Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts. + Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives. + Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies. + Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services. + Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment. + Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership. + Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions. + Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed. **What We Look For in a Candidate** + Bachelor's degree or equivalent experience in business, communications, or related field. + 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments. + Proven success in managing complex renewals and retention strategies with measurable results. + Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions. + Strong analytical skills with the ability to interpret data and develop actionable insights. + Exceptional communication, presentation, and collaboration skills across multiple stakeholders. + Experience influencing pricing strategies, migration planning, and account growth initiatives. + Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV $91,972-$121,559 in these states: MI MN NC NH RI $95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-AF1 \#GLE Requisition #: 340848 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $23k-31k yearly est. 3d ago
  • Director of Technology Communications

    Lumen 3.4company rating

    Tallahassee, FL jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Lumen Technologies is transforming from a legacy telecom provider to a trusted network for AI, and we're seeking a bold, strategic communications leader to help tell that story. The Director, Technology Communications, will be responsible for shaping and driving the company's external communications strategy around technology innovation and digital platforms. You will oversee a team of 3 experienced communications professionals and work closely with the VP, External Communications to drive the strategy with high visibility to senior leadership to position Lumen as a leader in secure, high-performance digital networking for the AI economy. **Location** **The role is based in Denver, Seattle, or San Francisco; however, we are open to remote work for the right candidate. There may be travel involved in this role up to 20% for business purposes.** **The Main Responsibilities** + Develop and implement effective external communications strategies and campaigns that drive our corporate narrative, highlight our digital innovation reputation, and amplify the voice of our product development teams, collaborating closely with Product & Technology, Legal, Marketing, Network Communications, and Internal Communications to advance the company's priorities and elevate its position as a digital network services leader. + Lead with a deep understanding of digital technology and a strong storytelling track record-and the confidence to partner with chief technology officer and product development teams to develop communications that are credible and impactful, from discovery to development to market rollout, whether that means engaging at a highly technical level or translating complex digital platforms for broader audiences. + Manage media relations and proactively pitch stories to relevant journalists and influencers, as well as respond to media inquiries. + Write and edit high-quality communications materials, such as press releases, op-eds, speeches, briefing notes, Q&A, and social media posts. + Monitor and analyze media coverage and public sentiment, and provide insights and recommendations to inform communications activities. + Drive and own the strategic vision for external communications, ensuring alignment with overall company objectives. + Provide leadership and mentorship to a team of experienced communications professionals, fostering a collaborative and high-performing environment. + Ensure high visibility and engagement with senior leadership, presenting strategic communications plans and updates regularly. **What We Look For in a Candidate** + Bachelor's degree in communications, journalism, public relations, or related field. + At least 10-15 years of experience in external communications, with working knowledge of media relations, technology communications, or telecom, preferably in a leading technology company. + Excellent verbal and written communication skills, with the ability to craft compelling and engaging stories for different audiences and channels. + Strong media relations skills, with a proven track record of securing positive coverage and building relationships with journalists and influencers, especially with technology media. + Sound knowledge and understanding of artificial intelligence, digital platforms, and telecom, especially in the areas of technology, innovation, and B2B impact. + Ability to work under pressure and manage multiple projects and deadlines, while maintaining attention to detail and quality. + Ability to think strategically and creatively, and adapt to changing situations and priorities. + Team player with a collaborative and proactive approach to work. + Proven leadership skills, with experience managing and mentoring a team. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340815 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $164k-218.7k yearly 9d ago
  • Content Strategist-Remote

    System One 4.6company rating

    Tallahassee, FL jobs

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2764 **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment. **Duties & Responsibilities** + Editorial strategy & governance + Develop, implement, and maintain overarching editorial strategy and governance model across owned channels + Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives + Partner with Brand and Campaign teams to draft and execute content strategies + Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans + Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration + Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities + Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels + Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments + Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals + Content planning & operations + Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels + Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity + Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met + Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions + Performance & reporting + Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement + Contribute to insights that inform ongoing improvements to social content and strategy + Support cross-functional requests from other departments, ensuring timely delivery and brand alignment **Skills & Qualifications** + Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision + Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality + Skilled at managing input and alignment across multiple stakeholders + Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives + Deep understanding of how content performs across web, social, and owned platforms + Ability to interpret engagement data to refi ne editorial direction and inform strategy + Thrives in a fast-paced, evolving environment where priorities shift quickly + Team-oriented mindset with the ability to collaborate cross-functionally **Education & Experience** + Minimum of 7 years of experience in editorial strategy, content marketing, or communications + Proven experience managing multi-channel content programs + Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows + Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management + Possess an entrepreneurial attitude and a genuine passion for the Web3 space **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $65k-91k yearly est. 25d ago
  • Multilingual Interpreter and Translator

    Global Impact Group 4.0company rating

    Miami, FL jobs

    Benefits: Competitive salary Flexible schedule Training & development Global Language System (GLS) is a premier provider of linguistic services across diverse sectors including healthcare, legal, education, and government. At GLS, we are dedicated to bridging communication gaps and fostering understanding through high-quality language solutions. Job Description Global Impact Group LLC is seeking experienced interpreters and translators fluent in one or more of the following languages. This position involves providing high-quality interpretation and translation services for diverse events, medical consultations, training sessions, and other critical communications. Languages Needed Spanish (Critical) Tagalog Chinese (Mandarin and Cantonese) Haitian Creole Korean Farsi Japanese Thai Vietnamese Polish Russian French German Portuguese Swahili Key Responsibilities Provide professional on-site or remote interpretation services for meetings, medical consultations, and other assignments. Deliver accurate and culturally appropriate written translations of documents, including medical and administrative materials. Ensure confidentiality and compliance with HIPAA standards. Respond promptly to urgent requests, meeting a 90-second call-response time for telephonic services. Maintain professionalism and cultural sensitivity in all interactions. Qualifications Certification: National certification preferred Experience: Minimum of 2 years of professional interpreting or translating experience. Education: Bachelor's degree in linguistics, translation, or a related field preferred. Fluency in English and at least one of the required languages. Ability to work in diverse settings, including medical environments. Knowledge of medical terminology is a plus. Preferred Skills Strong communication and interpersonal skills. Ability to interpret and translate in high-pressure environments. Familiarity with federal and state compliance regulations, including the Service Contract Act. Proficiency with teleconferencing platforms and scheduling systems. Work Environment Opportunities for remote work (telephonic and video interpretation). On-site assignments in Florida, Puerto Rico, and the U.S. Virgin Islands. Benefits Competitive hourly rates. Flexible scheduling. Opportunity to contribute to meaningful work serving Veterans and their families. How to Apply: Send your updated resume, a copy of your professional certifications, and a brief cover letter highlighting your experience to ***************************** with the subject line: "Interpreter/Translator Application - Your Language." Join our team and make a difference by bridging language barriers for Veterans and their families! Compensation: $25.00 - $35.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement. As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.
    $25-35 hourly Auto-Apply 60d+ ago
  • Independence Program Senior Specialist

    Wounded Warrior Project 4.2company rating

    Jacksonville, FL jobs

    Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: · A flexible hybrid work schedule (three days in the office, two days' work from home) · Full medical, dental, and vision coverage for both teammates AND family members · Competitive pay and performance incentives · A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you're ready to get started, we're ready for you. The Wounded Warrior Project (WWP) Independence Program (IP) Senior Specialist provides general program management, supports successful integration between the IP and the Continuous Care Services (CCS) Team, manages program data analysis with MD&I team, conducts staff training for IP standard operating procedures as well as training related to fundamentals of case management and social services. The Senior Specialist is the subject matter expert for all aspects of IP implementation, specifically with the case management independent contractors and other vendors essential for IP service provision. Note: The Independence Program is designed to help warriors' live life to the fullest, on their own terms. It serves wounded, ill, and injured veterans living with a moderate-to-severe brain injury, spinal cord injury, or other neurological conditions. The warrior's cognitive or physical challenges may limit his or her opportunity to access resources and activities in his or her community. The Independence Program helps break down these barriers. DUTIES & RESPONSIBILITIES Assist the Independence Program and Continuous Care Services leadership team with continuous program evaluation including analysis of programmatic Key Performance Indicators (KPIs), analysis of service delivery metrics and program finance analysis, to meet the services needs of warriors and families. Collaborate across all programs to ensure adequate awareness of WWP mental and brain health programs as well as keeping IP and CCS teams well informed about other WWP programs and external resources. Conduit between Independence Program and Continuous Care Services teams to ensure streamlined communication and overall collaboration by consolidating, evaluating, and improving processes to reduce variance and ensure consistency among independent contractors, vendors and internal staff. Serve as the primary point of contact for IP and CCS team with IT, Metrics, and Marketing/Media teams. Prepare briefings and reports include compiling, organizing, and updating reports regularly. Collaborate with WWP teammates, independent contractors, and third-party providers to obtain required data. Analyze and interpret statistical data to identify trends or relationships using raw data and dashboard visualizations. Develop and manage: IP and CCS Standard Operations Procedure manual, onboarding manual for new staff, and all other IP and CCS electronic databases. Lead IP and CCS Initiatives and projects, document and track statuses of projects, and identify innovative and strategic opportunities for programmatic development. Assist with communication coordination among family member/caregiver, WWP program staff, other external organizations, agencies, and healthcare facilities to maximize family's ability to make informed decisions. Work collaboratively with contracted case managers, CCS vendors, and WWP specialists to assist in the development of care plans and service delivery for complex cases. Manage macro-level issues by identifying trends in access to care in IP and CCS cases by collaborating with internal and external stakeholders. Assist with outreach efforts, development, and training of new independent contractor and CCS vendor relationships Onboard new vendors, facilitate trainings and improve training materials as needed as well as evaluate vendor effectiveness. Conduct internal and external program briefs. Provide strategic guidance to WWP internal IP and CCS staff and external independent contractors and vendors on community-based programs and resources for brain injury, spinal cord injury, and mental health disorders necessary for adequate triage of services based on warrior needs. Serve as the IP representative at local and national Brain Health Conferences. Develop and maintain working relationships with related community health care and social service providers including the VA and Veteran Service Organizations. Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES Demonstrated ability to conceptualize and develop organizational and programmatic material and content. Demonstrated working knowledge of healthcare environments to include home and community based supports Demonstrated ability to develop and deliver comprehensive, professional training materials. Effective group presentation and facilitation skills. Confident communicator with demonstrated ability to present information effectively to audiences, e.g., large groups, small groups, and individuals. Professional presence and demeanor. Possess competencies related to working with individuals with varying physical, mental and cognitive challenges while maintaining a philosophy of individualized services designed to empower the Warrior and maximize independence and quality of life. Ability to facilitate and enhance team cohesion and atmosphere. Exceptional interpersonal skills. Ability to interact effectively with diverse individuals and build effective working relationships telephonically. Demonstrated emotional intelligence. Ability to respond to sensitive matters with diplomacy and empathy. Ability to establish professional relationships for the purposes of creating a diverse network of resources, built on maintaining WWP's strong supportive presence within the community. Demonstrated understanding of relationship management and partnering. Demonstrated ability to develop and maintain professional relationships and create a diverse network of resources, built on maintaining WWP's strong supportive presence within the community. Demonstrated understanding of physiological trauma, psychological and mental health issues. Demonstrated understanding of military and veteran issues, and the emotional impact of combat, e.g., brain injury, post-traumatic stress disorder (PTSD), and combat stress. Demonstrated understanding of the challenges faced by warriors affected by trauma. Strong working understanding of WWP programs and other resources available for families and Warriors. Excellent written and verbal communication skills. Strong organizational and time management skills. Effectively manage multiple priorities and complete assignments and meet deadlines. Demonstrated ability to respond to changing priorities and deadlines in a fast-paced, demanding working environment Demonstrated ability to speak publicly in front of diverse audiences. Demonstrated ability to work with diverse individuals and build effective working relationships telephonically. Exceptional interpersonal skills with the ability to interact effectively. Demonstrated emotional intelligence. Ability to respond to sensitive matters with diplomacy and empathy. Demonstrated ability to successfully lead project teams composed of diverse team members from all levels of the organization. Strong organizational skills and exceptional attention to detail. Demonstrated ability to respond to changing priorities and deadlines in a fast-paced, demanding working environment. Apply critical thinking skills to identify and/or develop and execute effective solutions to complex issues. Ability to analyze data and discern trends. Ability to maintain a flexible work schedule to meet warrior needs. Demonstrated computer proficiency using Microsoft Office Word, Excel, Outlook, and PowerPoint. High energy level. Self-starter; willing to take initiative. Unequivocal commitment to the highest standards of personal and business ethics and conduct. Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements: Five years of experience working with veteran healthcare-focused programming, case management, healthcare administration, or healthcare business analytics. Five years of experience working with military or veterans' population in support of their development and readjustment. Five years of experience in a hospital, physician practice, education training role, or healthcare-related information technology systems with significant responsibilities in program management. Preferences: Six years of experience analyzing and interpreting data Five years of experience with healthcare information technology applications, and process workflows. Five years of program management experience in the design, development, and administration of healthcare programs. Five years of project management experience. Five years of experience working with and providing support to wounded service members who are dealing with both visible and invisible injuries, e.g., brain injury, post-traumatic stress disorder, and combat stress. EDUCATION Requirements: Master's degree in healthcare services, healthcare administration, human services, social work, mental health counseling, rehabilitation counseling or other healthcare related field. Equivalent combination of education, training, certification, project management, healthcare information technology application, and process workflow experience, may be considered in lieu of degree. Preferences: None. CERTIFICATIONS & LICENSURE Requirements: Ability to obtain ASIST Certification within 1 year of hire. Preferences: Certified Brain Injury Specialist (CBIS). ASIST Certification. WORK ENVIRONMENT/PHYSICAL DEMANDS General office environment; temperature controlled. Up to 25% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave. For Colorado Applicants: The estimated hiring range for this position is between $79,027 - $98,784 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Chicago, Illinois, San Diego, California, and Washington State Applicants: The estimated hiring range for this position is between $86,553 - $108,192 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Washington, D.C. Applicants: The estimated hiring range for this position is between $90,316 - $112,896 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For New York Applicants: The estimated hiring range for this position is between $94,080 - $117,600 annual base salary, subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. *ca-ll #LI-HYBRID Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."
    $94.1k-117.6k yearly Auto-Apply 60d+ ago
  • Black Lotus Labs Principal Threat Researcher

    Lumen 3.4company rating

    Tallahassee, FL jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Black Lotus Labs is seeking a Threat Researcher on the Research & Analysis team. This team leverages Lumen's global visibility of one of the world's largest and most interconnected IP backbones and a petabyte-scale compute cluster to perform cutting edge threat research, hunting and tracking advanced persistent threat actors (APTs) and emerging criminal activity as the threat actors traverse the internet. They empower customers to stay ahead of the evolving threat landscape, through contributions to customer facing tools and services. We are looking for an innovative threat researcher who can apply large-scale data analysis and automation to help our analysts and threat hunters detect and track threats in our telemetry, increasing their effectiveness and driving insights for customers. Your work will combine threat research, software development and detection engineering to protect Lumen customers. This is a fully remote position. **The Main Responsibilities** + Serve as Threat Research Subject Matter Expert, offering guidance and support to the Black Lotus Labs team on threat hunting activities, such as identifying knowledge gaps, troubleshooting technical challenges, developing solutions, and mentoring team members in overcoming obstacles. Set priorities for what threats and telemetry to analyze to maximize team's impact. + Spearhead threat research across technical data sets, fusing Black Lotus Labs telemetry with third party data sets, to automate detection of the latest threat attacker tools, techniques and procedures (TTPs) with a goal of automating detection. + Scale analysis of evolving threats and automate detection of emerging threat actor activity. Partner across Lumen to deliver end-to-end solutions to our products and services. + Serve as the SME on threat intelligence and threat visibility capabilities to drive Lumen Security product innovation and enhancements. Build, cultivate, and maintain impactful relationships with intelligence stakeholders to identify and facilitate solutions to increase the impact of the team's work. + Use industry-leading technical knowledge of adversary capabilities and infrastructure and define, develop, and implement techniques to lead the team in tracking sophisticated adversaries, delivering actionable threat intelligence data to Lumen customers. + Provide expert analysis and strategic insights on emerging threats and vulnerabilities, translating complex technical information into actionable intelligence for executive leadership and external stakeholders. + Contribute to thought leadership initiatives by sharing insights and expertise at security conferences and internal briefings. **What We Look For in a Candidate** + Extensive track record driving scaled threat intelligence from a variety of network and security telemetry sources as well as prototyping new innovative ideas and seeing them through to production. + Proven experience initiating and coordinating technical projects focused on telemetry collection, TTP based threat hunting, or developing threat hunt tools that have cross-organization impact on threat visibility, including leading private-public partnerships and multi-company collaborations. + Deep understanding of advanced threat hunting methodologies, attacker tactics, techniques, and procedures (TTPs), and the ability to derive actionable threat hunts from complex data sets. + Strong programming skills in Python and Apache Spark and track record of architecting distributed computing frameworks to solve security problems. Software development experience in Docker and big data technologies like Hadoop, Spark, and Tensor Flow. + Functional understanding of machine learning, graph analytics and/or statistical approaches to telemetry in the security domain to detect and track malicious activity using supervised or unsupervised methods. + Experience driving and aligning cross-team vision and strategy, having collaboratively prioritized and delivered specific multi-year roadmaps and projects. + Proven track record of managing and executing on short term and long-term projects with complex multi-team dependencies. + Exceptional communication and presentation skills, including the ability to clearly and concisely convey complex technical information to both technical and non-technical audiences, ranging from executives and board members to conference attendees and internal stakeholders. + Highly organized with the ability to manage multiple tasks, prioritize effectively, and triage competing demands in a fast-paced environment. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. \#GSS \#LI-MG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure **What to Expect Next** \#LI-JS1 Requisition #: 339093 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $20k-27k yearly est. 60d+ ago
  • Program Specialist - Tampa, FL

    Mothers Against Drunk Driving 4.3company rating

    Tampa, FL jobs

    Job Description Organize and implement all aspects and technical portions of core and supplemental underage drinking and drunk driving prevention programs for targeted populations at the State and Local level. Responsible for all program administration including regular liaison and reporting, achievement of established performance objectives, development of programs to achieve objectives and adherence to all program and/or grant policies and guidelines. This is a remote position that does require the selected candidate to reside in the general Tampa area. The salary for this position is $47,500 annually. RESPONSIBILITIES Ensure that goals and objectives as designated by MADD management and/or the grantor are achieved by developing and designing events targeted to accomplish specific objectives and providing marketing and outreach of the program to community agencies. Ensure that grant proposals include MADD's program directives. Manage the implementation and logistics of adult drunk driving prevention and underage drinking prevention programs through the design and facilitation of training programs at the State and Local level. Organize and host orientation meetings, evaluation meetings, facilitator training and facilitation of parent workshops and student presentations. Source and recruit volunteers, as needed, for applicable programs. Provide training, guidance, support and motivation to volunteers and staff by conducting training meetings, telephone coaching and on-site assistance. Maintain tracking and data collection of programs and/or grant results, financial reports, and the progress for evaluation and improvement. Identify areas that are not fully utilizing the resources available and ensure assistance is provided in a timely manner. Participate in the implementation of National program evaluation measures. If applicable - Support organizational fundraising efforts by meeting assigned revenue goals, conducting prospect research for potential partners, soliciting financial or in-kind contributions, and assisting with the planning and execution of fundraising/special events. Perform other duties as assigned. QUALIFICATIONS Bachelor's degree in related field such as Human Services or equivalent experience. One to two years' experience in work with the implementation of community awareness, education, partnership and youth programs specifically related to community health. Previous experience working with programs or grant administration helpful. Spanish a huge plus. Travel and flexible hours are required. Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects, and execute in a high-volume environment. Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar and command of the English language. Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. Must be able to work on a timetable, meet deadlines, follow instructions, and accept direction on given assignments. Strong work ethic with the ability to maintain a high activity level. Must have exceptional internal and external customer service orientation. Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. Ability to maintain social, ethical, and organizational standards in job related activities, at work and in the community. Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued PTO 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Educational Assistance Maternal and Paternal Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply To be considered please click on the 'apply now' blue button # zr
    $47.5k yearly 4d ago
  • Membership Growth Coordinator

    Girl Scouts 4.1company rating

    Jacksonville, FL jobs

    Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Home office stipend Paid time off Parental leave Training & development Vision insurance Wellness resources Position Summary The Membership Growth Coordinator supports the council's recruitment and retention goals by engaging directly with families, schools, and community partners. This role focuses on lead generation, event delivery, and customer service. The Membership Growth Coordinator is the front-line driver of new member acquisition and provides critical support to ensure a positive experience for families joining Girl Scouts. The Membership Growth Coordinator works closely with the membership team to ensure increased girl and adult participation in Girl Scouts within an assigned area that results in the achievement of membership growth targets. Essential Duties and Responsibilities Execute recruitment event and membership growth strategies that are engaging, welcoming, reflective of Girl Scout programming, informative, and result in successful girl and adult membership increases in designated areas. Coordinate and attend community events, school presentations, and key membership recruitment drives. Support troop formation meetings and events by coordinating logistics, communicating with interested caregivers and volunteers, and assisting with the presentation of Girl Scout program information. Provide excellent customer service to community partners, families and volunteers during the membership registration process and promote the Girl Scout brand and mission consistently in all community interactions. Track recruitment activity, event outcomes, and membership data accurately in CRM/database systems. Follow up with prospective members to ensure timely placement into troops or other Girl Scout experiences. Utilizes the volunteer systems database to track and follow through with leads and prospects to achieve the desired conversion rate and meet the assigned girl and adult membership goals. Assists and provides support for potential, new, and existing members on how to access and navigate Girl Scout technology platforms. Develops and applies a high level of understanding and awareness of GSGC business operations, goals, priorities, and other relevant information to effectively navigate potential, new, and existing member inquiries and requests. Recommended Skills, Education, and Experience Associate degree or higher, or relevant work experience. 2+ year of previous experience in customer service, sales, program delivery, community engagement. or a related field. Proficient in Salesforce CRM and Microsoft Suite platforms, including Teams, Outlook, PowerPoint, and Excel. Strong communication skills in written, verbal, and virtual delivery; experience developing and implementing action plans to meet/exceed deliverables; and experience working collaboratively to reach collective goals. Comfort with public speaking and event facilitation. Ability to work a flexible schedule including frequent evenings and weekends. Travel throughout council jurisdiction up to 50% of the time. Capability to provide own transportation and maintain valid operator license. Physical Requirements The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee must be able to: Travel frequently within assigned communities, including regular driving to meetings, events, and partner sites. Stand, walk, and move for extended periods during presentations, events, and community activities. Lift, carry, and transport materials and equipment up to 25 pounds. Use standard office equipment and technology to complete administrative and communication tasks. Core Competencies Communication and Presentation Community Engagement and Visibility Cross-Functional Collaboration Customer Service and Support Innovation and Adaptability Member Engagement and Recruitment Mission Alignment and Brand Stewardship Problem Solving and Critical Thinking Program and Event Execution Time and Priority Management *Registration as a member of Girl Scouts of Gateway Council required Flexible work from home options available. Compensation: $22.00 - $24.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Girl Scouts of Gateway Council serves approximately 14,000 members-nearly 10,000 girls in grades K-12 and 4,000 adults in North Florida. Our service area includes 35 counties: Alachua, Baker, Bay, Bradford, Calhoun, Clay, Columbia, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Holmes, Jackson, Jefferson, Lafayette, Leon, Levy, Liberty, Madison, Nassau, Okaloosa, Putnam, Santa Rosa, St. Johns, Suwannee, Taylor, Union, Wakulla, Walton and Washington. For information on how to join, reconnect or donate to Girl Scouts of Gateway Council, visit ************************** or call ****************.
    $22-24 hourly Auto-Apply 23d ago
  • 988 Phone Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)

    2-1-1 Tampa Bay Cares 4.2company rating

    Clearwater, FL jobs

    Will only consider applicants already living in the Tampa Bay area of Florida. Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs. *** Must already live in the Tampa Bay, Florida, area to be eligible for this role *** *** Training for this position will be in person at our Clearwater administrative office for three weeks *** Answer incoming phone calls from the 988 Crisis and Suicide Lifeline from clients needing online emotional support. Ensure you meet all 988 Crisis and Suicide Lifeline performance metrics. Talk with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation. Use the least invasive approach to service provision. Provide referrals, deploy mobile crisis units, and engage law enforcement in active rescue, as needed. Complete and pass all Lifeline Simulation Training modules as required. Participate in, at least, two Lifeline Simulation Training modules per year, as required. Score at least 85% monthly in quality assurance monitoring. Seek to attain American Association of Suicidology (AAS) crisis certification, when eligible. Build and maintain relationships with visitors that show respect, build trust, and confidentiality during and after the conversation. Serve and participate in national, state, and local meetings, committees, community activities, and outreach events,as required. Actively participate in ongoing supervision, training, and team meetings. Participate in proactive team efforts to achieve departmental and company goals. Follow all organization's policies, practices, and procedures. Qualification/Requirements: Excellent verbal communication, customer service, and time management skills. Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients or members of the community. Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization. Ability to add, subtract, multiply and divide. Ability to problem-solve and manage a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Strong data entry skills. Proficient personal computer skills including e-mail, recordkeeping, routine database activity, word processing, spreadsheet, graphics, etc.. Ability to handle multiple tasks simultaneously. Seeking a supportive and collaborative team member. Education/Training/Experience Bachelor's Degree from a four-year college or university or higher is preferred. A high school diploma or equivalent with a combination of experience may be considered. One year or more of related crisis, mental health, or substance abuse experience is required. Experience handling crisis phone calls is required. Health and Human Services background preferred. Above-average computer skills preferred. Physical Demands: Moderate physical activity performing somewhat strenuous daily activities of a primarily administrative nature. Includes sitting and/or standing for extended periods of time with the ability to lift up to 10 lbs. Manual dexterity is sufficient to reach/handle items, work with the fingers, and perceive attributes of objects and materials. Other: Level II Background Screen Valid State of Florida Driver's License
    $43k-69k yearly est. 60d+ ago
  • Campus Minister - Gainesville

    International Friendships, Inc. 3.7company rating

    Gainesville, FL jobs

    Job Description Join Our Team as a Gainesville Campus Minister with International Friendships, Inc. About Us: International Friendships, Inc. (IFI) is a dynamic, faith-based organization dedicated to offering life-changing hospitality and friendship to international college students. Our services include airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events and trips. Work Schedule: Full- or part-time options available with a flexible schedule. Occasional evenings and weekends required for specific events/projects. Attendance at several conferences each year, including IFI Staff Retreats. Pay Structure: Develop a team to support salary, benefits, and ministry expenses. Training provided to build a team of ministry partners. Pay range typically $25,709 - $80,000 post-support development, based on experience and other factors. Benefits: Paid vacation, sick leave, holidays, and more (eligibility required). Health benefits (medical, dental, vision) for eligible staff. Flexible hours and work-from-home availability. Opportunity to work with a growing Christian organization. Staff care to support mental, social, and spiritual health. Responsibilities: This position is part of the Gainesville ministry team and requires the candidate to live near the campus on which they will be serving. As a Gainesville Campus Minister, you will: Engage in IFI events and Bible discussion groups, fostering genuine friendships while sharing those love of Jesus with international students. Recruit and mentor American and international volunteers to serve on a campus ministry team. Participate in regular mentorship with supervisors, seeking guidance and setting ministry goals. Study the cultural worldviews of the international students you serve to better understand their needs. Qualifications: Adherence to IFI's statement of faith, core values, and policies. Organized, detail-oriented, and able to work independently. Strong interpersonal skills and enjoys working with people. Proficient with technology, including Microsoft Office and Google applications. Education/Experience: Minimum Bachelor's Degree. Minimum one-year involvement in campus ministry or completion of IFI ISEED Program. Join Us: IFI is an equal opportunity employer. If you are dedicated to extending God's love globally and willing to adhere to our statement of beliefs, we welcome your application. Job Posted by ApplicantPro
    $25.7k-80k yearly 3d ago
  • Linux Unix Systems Administrator

    Lumen 3.4company rating

    Tallahassee, FL jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance. Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects. **Location** This position is Work From Home from any US-based location. **US Citizenship or Permanent Residency/Green Card is required for consideration.** **The Main Responsibilities** **Admin Responsibilities:** **System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely. **Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance. **Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation. **Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems. **Team Responsibilities:** As you integrate into the Team, you will begin to learn and participate in these team responsibilities: + Virtualization and cloud computing solutions + Implementation of innovative technologies, processes, and tools within voice environments + Deploy and support voice technologies in large-scale network environments + Application of network security, server operating systems, virtualization, and open-source platforms + Manage voice test platforms, ensuring robust simulation and validation environments + Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability + Collaborate on long-term voice platform and service strategy + Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions **What We Look For in a Candidate** **Education:** + Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience) **Experience:** + 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization + Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system + In-depth knowledge of Oracle SQL and PostgreSQL database management + Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare + Skilled in troubleshooting and proactive problem resolution across diverse environments + Capable of managing multiple concurrent projects with shifting priorities + Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. **Location Based Pay Ranges:** **$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.** **$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.** **$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.** Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JS1 Requisition #: 340705 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $114.1k-152.1k yearly 21d ago
  • Regional Operations Director

    Aipac 4.4company rating

    Plantation, FL jobs

    The Regional Operations Director plays a critical role in ensuring seamless organizational operations. This position manages key operational processes, supports cross-departmental coordination, and partners closely with the Development and Program team to enable successful donor engagement and event execution. The Regional Operations Director is a hands-on, collaborative team player who is highly organized and demonstrates exemplary communication skills. The Regional Operations Director leads the Operations team and reports to the Regional Deputy Director. Development Operations: Provide Deputy Director and development staff with analytical, reporting and support to achieve organizational and campaign goals. Assist in tracking and assessing progress to underlying KPIs including financial, engagement, political and CRM hygiene. Create and run reports of varying degrees of complexity to support development needs. Oversee regional donor communications (print and digital) for cultivation, stewardship, solicitation and billing. Ensure flawless execution of communications assets and marketing timeline in partnership with Operations Manager. Assist the Deputy Director with management and coordination of information requests from the National Development team. Partner with the Deputy Director on the rollout, adoption, and continuing education/training of new tools, technologies or processes. Identify opportunities for process improvement and areas where the operations team can further support the development team by taking on operational tasks. When appropriate, draft correspondence on behalf of the Regional and Deputy Director for review and approval. Event Operations: Oversee, in coordination with the Deputy and Program Director, regional event marketing and communications before, during, and after events as needed. Prepare requirements and coordinate development of marketing cloud pages (for events in partnership with Program Director,) DC Marketing Technology and National Development. Regional Operations: Ensure operational excellence by regularly reviewing staff capabilities and offering training in key areas like systems, technology, and workflows. Track system changes and how those changes affect regularly used reports and data management strategies. Coordinate between regional departments (political, development, programming, communications) to ensure operational objectives and processes are aligned. Create, manage, and adapt regional processes to ensure maximum efficacy and quality. Maintain oversight of the regional calendar and events schedule and alert the Deputy Director and Program Director of any conflicts. Partner with the Program Director to ensure adequate support event operations and staffing. Support new staff onboarding processes in coordination with the Deputy Director. Coordinate the agenda, logistics, and materials for meetings and retreats in partnership with the Deputy Director. Guarantee consistent and reliable coverage for day-to-day operations. Financial Operations: Manage the annual budget process and partner with the Program Director to produce and distribute quarterly (non-event) financial statements to senior leadership. Oversee the correct processing of all pledges/commitments, payments, donations, financial adjustments and IMPACT deposits. Manage the billing and acknowledgement review process for the region. Physical Office Operations: Oversee the maintenance of physical office, in partnership with the Operations Manager, including: Daily operation of meeting rooms, conference rooms, and common areas. Maintenance of all technology including audio-visual and video equipment and security. Coordination of vendor services, repairs, and building amenities. General cleanliness of all office areas. Supervise the in-office experience for the staff as well as guests, as carried out by the Operations Manager. Partner with the Regional Security Officer to ensure non-event related security protocols are maintained, and coordinate with relevant vendors as needed. Manage any office renovations and/or temporary relocations, including but not limited to: Manage the move to any temporary or permanent space including packing, unpacking, technology, and security Serve as the regional point of contact throughout the construction process. Qualifications: 5-7 years of experience AIPAC is offering a competitive market base salary between $100,000.00 and $130,000.00 for the position. A job offer within the range will depend on how closely a candidate's skills and experience match the role's requirements. AIPAC also offers a competitive and comprehensive benefits package that contributes to employees' overall total compensation package. We currently work remotely two days a week and in our offices the other three. AIPAC is an equal-opportunity employer. Posting Instructions: Please provide cover letter with resume to be considered. Incomplete applications with missing documentation will not be considered. If applying for more than one position, please use the 'Attachments' function to attach a position-specific cover letter. Please use your legal name when completing the employment application (no nicknames). #LI-hybrid
    $100k-130k yearly 60d+ ago
  • Internship, Neighbor Services

    Feeding Tampa Bay 3.6company rating

    Tampa, FL jobs

    Feeding Tampa Bay serves ten counties in West Central Florida and is a leader in hunger relief across our region. Just last year, we served 85M meals to our neighbors through direct service and through our network of 400+ food pantry partners. But, we know food alone won't solve hunger - that's why we're redefining what it means to feed our region. By creating pathways to possibilities for nearly 1 million people, Feeding Tampa Bay connects and convenes solutions, partners and resources that nourish long-term stability. As a member of the Feeding America network, we will work to dismantle barriers for individuals, families and seniors across our area - because it's possible. SUMMARY Feeding Tampa Bay's Neighbor Services program helps with more than just food. We know that surrounding hunger are often challenges with meeting other basic needs; like finding adequate housing, understanding health care options, locating transportation help, or accessing services to support individuals and families. Our trained team cares about our community and works one-on-one to help neighbors navigate an often complicated social services system. SNAP, the Supplemental Nutrition Assistance Program, is a foundational core service of our programming. We aim to empower our community to utilize resources and services that reduce challenges caused by financial crisis. We equip neighbors with knowledge, resources, and opportunities to advance economic mobility; empowering neighbors to have a brighter, healthier future. Full-time and part-time placements are available depending on the intern's degree program and educational requirements. Interns are expected to complete hours in-person under the supervision of their assigned MSW or Task Supervisor. Virtual and work-from-home opportunities are only available on a case-by-case basis with the prior approval of the student's supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide Supplemental Nutrition Assistance Program (SNAP) application assistance- all training and certification will be provided by FTB Staff Provide food navigation to clients as needed through the FTB Find Food tool and connections to other Feeding Tampa Bay programs Monitor Neighbor Help Desk calls and requests to Feeding Tampa Bay and respond to inquiries regarding FTB programming and services. Learn the various day to day roles of the FTB Empowerment Center from Neighbor Entrypoint, Intake, FTB Service Provision, and referral to onsite Community Partners Learn to use FTB's online Empowerment services database UniteUs, including creating client profiles and sending and receiving service referrals Maintain detailed notes in FTB's internal data collection system and report relevant data for program improvement Provide SNAP outreach support as needed for Feeding Tampa Bay partner agencies, at Trinity Cafe, and Mobile Pantry distributions, etc. as needed Participate in Weekly or Bi-Weekly supervision with MSW Supervisor Assist other Feeding Tampa Bay staff on special projects Demonstrate a pleasant, professional and helpful attitude at all times Commit to upholding FTB's “Grow Code”, workplace policies and principles, and best practices for food safety. Proficiency in languages other than English are a plus. Requirements To perform this internship successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE While clinical aspects of social work are utilized, this internship does not classify as a “clinical placement.” Must be currently enrolled in an educational program focusing on social work, social services, human services, or counseling Other educational fields will be considered on a case by case basis depending on student placement needs, degree requirements, and FTB current program capacity Associates, Bachelors, Masters, and PhD students are eligible for placement in Feeding Tampa Bay's internship program, but job responsibilities will vary based on level of experience and requirements of individual programs. Our program is flexible when possible with students outside schedule requirements, but depending on program requirements cannot guarantee hours outside of the traditional work day Demonstrated ability to communicate clearly and concisely, both orally and writing Ability to communicate comfortably with clients both in person and over the phone including making cold calls to initiate services Ability to work in low-income, culturally diverse, community settings and a basic understanding of the challenges and barriers faced when individuals and families seek assistance Ability to work well with non-English speaking populations, in low-income areas, and with children and families, or seniors, etc. Ability to manage and document deliverables and data from a number of sources. Spreadsheet skills a must. Ability to work constructively with individuals (agency staff, the public, and volunteers) from a variety of socioeconomic backgrounds in culturally diverse work environments. Demonstrated skills with Microsoft Word Office Suite of applications, ability to learn and use Google Suite. Demonstrated ability to be timely in terms of handing in deliverables and maintaining agreed upon work hours. HOW TO APPLY: If interested in field placement with the Feeding Tampa Bay Empowerment team please submit a copy of your resume and personal statement to the FTB recruitment team and you will be contacted for an interview and/or other next steps.
    $23k-27k yearly est. 60d+ ago
  • Intake Support Specialist of Vocational Services (Remote/Hybrid)

    Employu, Inc. 3.7company rating

    Casselberry, FL jobs

    Job DescriptionDescription: Join Our Team! A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance: This is what you can expect working at employU! Our team works within the disability community to empower our customers with the knowledge, connections, and the confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those looking for career advancement. Full-time employees are offered: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Employee Assistance Program (EAP) 401(k) Plan Paid Time Off Paid Holidays Bonus Potential (eligible positions) Flexible work schedule for exceptional work/life balance Pet Insurance Part-time employees may be offered: Dental Insurance Vision Insurance 401(k) Plan Paid Time Off Paid Holidays Basic Life Insurance Employee Assistance Program (EAP) Flexible work schedule for exceptional work/life balance Pet Insurance Want to get a glimpse into the employU atmosphere? Watch this video **************************** Requirements: This is primarily a remote position; however, candidates must be available to report to a local Florida office as needed for occasional in-person client services, meetings, or other on-site responsibilities. This is a benefits-eligible position starting at $16.00 per hour, plus bonus. POSITION SUMMARY The Admin Support of Vocational Services position assists with the efficient operation of the Vocational Services program by performing a variety of clerical and administrative tasks such as coordinating client intakes, completing payroll onboarding and associated paperwork. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Completes initial intake referrals via in-person, online or by phone as needed. Completes all plans in electronic system and reviews services at intake with client and parent; uploads associated intake documents into database to include all plans or any other documentation provided at client intake. Enters all client information at intake into database and completes onboarding paperwork and processes. Reviews and writes Monthly Progress Notes and notifies the appropriate staff member when the note is ready to be submitted.? Scans caseload files for missed client contacts for each area; notifies the appropriate staff member of any missed clients. Contacts clients who are disengaged and communicates by sending follow-ups to appropriate staff member. Enters Memorandum of Understanding (MOU) documents for businesses into database and ensures information is accurately entered; ensures MOU's are renewed with the business. Drives clients to various locations as needed. Completes other assigned tasks as directed. POSITION QUALIFICATIONS Competency Statement(s) Job Knowledge Interpersonal Skills Customer Service Skills Communication Organizational Skills Working Independently Time Management SKILLS & ABILITIES Education: High School diploma required; some college including a degree in any field preferred. Experience: No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred. Computer Skills: Proficient with Microsoft Suite, Adobe and web-based database systems; CRM experience preferred. Other Requirements: Open availability required: must be available during days, evenings and weekends. Ability to pass a level 2 background check. Must have reliable transportation, a valid driver's license, auto registration, auto insurance. Bilingual is a plus (English / Spanish); ASL is a plus. Confidentiality and the ability to manage multiple deadlines is required. Must have own computer, printer, smartphone with data plan, and high-speed internet connection. SUPERVISION: No supervisory responsibilities. TRAVEL: Travel required to one or more of our local Florida offices, as needed. PHYSICAL DEMANDS AND WORKING ENVIRONMENT These conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Office environment and in the field at various business locations. Physical: Standing, walking, reaching and prolonged periods sitting while driving and working on a computer. Must be able to lift up to 10 pounds as needed. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Hear within the normal audio range with or without correction.
    $16 hourly 21d ago
  • Volunteer Development Manager

    Girl Scouts 4.1company rating

    Jacksonville, FL jobs

    Benefits: 401(k) 401(k) matching Dental insurance Free uniforms Health insurance Home office stipend Paid time off Parental leave Training & development Vision insurance Wellness resources Position Summary The Volunteer Development Manager is responsible for leading and executing council-wide strategies to recruit, onboard, train, and engage volunteers in support of Girl Scouts of Gateway Council (GSGC) programming, events, and activities. This position also oversees instructional design and content development to ensure that all volunteer learning and training resources are engaging, accessible, and aligned with council priorities. The manager spearheads the creation of flexible opportunities and meaningful engagements for short-term volunteer involvement (episodic volunteers); designs clear onramps and offramps for participation; identifies specific needs across the council; and actively recruits volunteers to fill temporary, department-specific, or project-based assignments. Partnering closely with the Volunteer Experience Director, the manager fosters a robust, inclusive, and rewarding volunteer journey for new and returning adult members. This role also develops and delivers ongoing learning and development opportunities, building an informed, energized, and mission-aligned volunteer network that directly impacts the delivery of the Girl Scout Leadership Experience. Essential Duties and Responsibilities Volunteer Recruitment and Engagement (40%) Develop and implement a roadmap for episodic volunteer recruitment, training, and participation across council-led events, activities, and special projects. Identify and cultivate potential volunteer sources, including individuals, community groups, universities, and businesses, to support programming aligned with Girl Scout program pillars - STEM, life skills, entrepreneurship, and outdoors. Maintain a pool of trained, reliable volunteers to support high-demand or short-notice activities. Match volunteers' skills and interests with appropriate assignments to maximize engagement and impact. Conduct outreach to corporate partners, civic groups, and volunteer networks to strengthen GSGC's volunteer network and lead volunteer work groups with subject matter expertise. Assist in planning and executing volunteer recognition programs, including awards, appreciation activities, and engagement events. Collect and review episodic volunteer service data and project assignments to inform future work plans and improve the short-term volunteer experience. Provide role-specific orientation and just-in-time training for episodic volunteers. Ensure volunteers have the tools, information, and supervision needed to succeed in their roles. Serve as the primary point of contact for episodic volunteers during events and activities. Volunteer Training and Development (40%) Design, develop, and manage a hybrid volunteer training program with both virtual (e.g., gs Learn modules) and in-person offerings, ensuring content is engaging, interactive, and accessible. Deliver training at signature council events (e.g., Spring Volunteer Conference) and create pre-recorded modules using platforms such as Adobe, Articulate, and Microsoft Suite. Track and maintain accurate records of volunteer training participation in CRM systems (e.g., Salesforce). Act as a subject matter expert in volunteer systems, including the Volunteer Toolkit, and coach departmental peers and community volunteers on its effective use for planning, finance, and family communication. Provide proactive support and responsive customer service to adult members and volunteers. Collaboration and Continuous Improvement (20%) Collaborate cross-functionally with departments including membership, community development, girl experience, product program, and operations to ensure alignment and a seamless volunteer journey. Partner with Data Insights Specialists to implement a tracking system for volunteer hours, assignments, and impact. Compile reports on volunteer participation and outcomes to support program evaluation and funding proposals. Collect and review episodic volunteer service data and project assignments to inform future work plans, improve the short-term volunteer experience, and provide regular reporting and analysis to the Volunteer Experience Director and Executive Team (E-team) to inform strategic decision-making. Core Competencies Volunteer Recruitment & Engagement Instructional Design & Adult Learning Training Facilitation Community & Partnership Development Communication & Customer Service Data Management & CRM Proficiency Cross-Functional Collaboration Problem Solving & Continuous Improvement Recommended Skills, Education, and Experience Bachelor's degree or equivalent experience, with 4+ years in volunteer management, instructional design, adult learning, nonprofit engagement, or related fields. Experience in program development, public speaking, adult training facilitation, and conflict resolution. Advanced proficiency in Salesforce CRM and Microsoft Office Suite, including Teams, Outlook, PowerPoint, and Excel. Skilled in digital training tools (e.g., Adobe, Articulate) and content delivery across hybrid formats. Exceptional verbal and written communication skills. Bilingual (Spanish) recommended. Ability to work flexible hours, including evenings and weekends. Ability to travel through council jurisdiction up to 30% of the time. Valid driver's license, reliable transportation, and willingness to travel. Registration as a member of Girl Scouts of Gateway Council required. Flexible work from home options available. Compensation: $54,000.00 - $62,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Girl Scouts of Gateway Council serves approximately 14,000 members-nearly 10,000 girls in grades K-12 and 4,000 adults in North Florida. Our service area includes 35 counties: Alachua, Baker, Bay, Bradford, Calhoun, Clay, Columbia, Dixie, Duval, Escambia, Flagler, Franklin, Gadsden, Gilchrist, Gulf, Hamilton, Holmes, Jackson, Jefferson, Lafayette, Leon, Levy, Liberty, Madison, Nassau, Okaloosa, Putnam, Santa Rosa, St. Johns, Suwannee, Taylor, Union, Wakulla, Walton and Washington. For information on how to join, reconnect or donate to Girl Scouts of Gateway Council, visit ************************** or call ****************.
    $54k-62k yearly Auto-Apply 23d ago
  • Planned Giving Officer - Part-time

    The Conservancy of Southwest Florida 3.3company rating

    Naples, FL jobs

    This position reports to the Director of Development and is a Part-time, regular position. This position is currently funded through a campaign allocation for up to four years. All Conservancy budgets are subject to Board approval on an annual basis. The Planned Giving Officer will develop and lead a comprehensive planned giving program for legacy gifts that supports the Conservancy of Southwest Florida's mission. This position is primarily responsible for the management and strategic growth of the gift planning program, which involves cultivating relationships and managing a portfolio of prospects in collaboration with internal teams to promote and integrate planning-giving opportunities into the Conservancy's overall fundraising strategy. Remote work opportunity available. Responsibilities: Planned Giving Program Development and Strategy o Responsible for the development and implementation and oversight of proactive strategies designed to market and secure planned and deferred gifts for the Conservancy from current constituents, as well as seeking gifts from those not currently engaged with the Conservancy, but whose interests are aligned with the mission and goals of the Conservancy. o Lead in the creation, design and execution of the Conservancy's planned giving strategies and goals and develop metrics to measure ongoing success and ROI. This includes operationalizing short and long-term planned giving goals and strategies to build upon existing commitments and expand the current donor base of support. o Develop annual and multi-year plans to grow planned giving revenue. Collaboration and Integration o Works closely with the Chief Advancement Officer, the President & CEO, and other key members of the Development & Marketing staff to establish and communicate the organizational vision and goals (both multi-year and annual). o Develop a strong working knowledge of Conservancy of Southwest Florida funding priorities and objectives specifically in order to articulate a compelling case for support to all constituents. o Conduct quarterly Planned Giving Council meetings to engage and keep members apprised of key initiatives. Planned Giving Donor Relations and Cultivation o Build and maintain long-term relationships with donors Planned Giving Council members to ensure their continued engagement and support. o Provide timely stewardship of assigned donors and prospects, and track mature estate expectancies to ensure the preservation and timely distribution of all estate gifts. o Identify, cultivate, and solicit donors and prospects for planned gifts through direct outreach, events, and personalized communication. Marketing and Outreach o Create and lead comprehensive marketing strategies for planned giving, coordinate and prepare, as needed, planned giving materials including letters, newsletters, brochures, and articles for publications. o Provide personalized illustrations of planned gifts and create proposals for prospects. Reporting and Record Management o Manage planned giving records, including documentation of donor intentions, gift agreements, and correspondence. o Provide regular updates and reports to leadership on program performance and donor engagement. o Stay current on legal, tax, and regulatory changes impacting charitable giving. o Maintain an up-to-date list of Eagle Society members. Ethical and Confidentiality Compliance o Ensure strict adherence to the ethical standards set by the Association of Fundraising Professionals (AFP) and the Partnership for Philanthropic Planning (PPP). o Maintain confidentiality of all donor records and sensitive information, safeguarding the trust and integrity of donor relationships. Education and Experience: * Bachelor's degree required. * Minimum of five years of estate work or planned giving for nonprofit organizations. * Working proficiency in estate planning and other deferred giving vehicles. * Proven track record of securing planned and major gifts. Skills and Abilities: * Ability to clearly articulate the mission of the Conservancy of Southwest Florida. * Strong interpersonal and organizational skills and aptitude to work with people of different ages and temperaments. * Superior written and oral communication skills. * High energy level, self-motivated, and self-directed to design and complete complex projects. * Ability to secure support through wills, bequests, trusts, deferred gifts, charitable gift annuities, gifts of property and other planned gifts including drafting gift agreement language involving varying degrees of complexity. * Must have skill and desire to: multi-task and meet deadlines; be a team player; work collaboratively; understand the principles and techniques relevant to major gift fundraising. * Ability to develop and execute a comprehensive and sophisticated plan that will launch and achieve exceptional planned giving opportunities and gifts. * Demonstration of integrity, positive attitude, diplomacy, tact, courtesy, and a sense of humor. * Proficient in Microsoft Windows, Excel, Word, and Power Point. * Candidate must be willing and able to support and advance the mission of the Conservancy of Southwest Florida. Certificates, Licenses and Registrations * Valid driver's license and good driving record. The above statements describe the general qualifications required to perform the job and the general nature and level of work performed - not a complete list of duties; management may assign additional responsibilities. Physical Demands and Work Environment This job description recognizes that reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the role. The job entails: * Regularly required to sit, stand and walk. * Lift/move objects weighing up to 25 pounds. * May spend time in the field, and experience exposure to Florida outdoor weather conditions. * Position may be remote hybrid. • Use of hands for various tasks. * Visual abilities include close and color vision, along with peripheral and depth perception. * Noise level in the work environment is typically moderate. Equal Opportunity Employer The Conservancy of Southwest Florida is an equal-opportunity employer and provides reasonable accommodations to individuals with disabilities to perform essential job functions. Part-time Position: Salary range is up to $42 hourly. Job posted: November 20, 2025
    $42 hourly 21d ago
  • Multilingual Interpreter and Translator

    Global Impact Group LLC 4.0company rating

    Tampa, FL jobs

    Benefits: Competitive salary Flexible schedule Training & development Global Language System (GLS) is a premier provider of linguistic services across diverse sectors including healthcare, legal, education, and government. At GLS, we are dedicated to bridging communication gaps and fostering understanding through high-quality language solutions. Job Description Global Impact Group LLC is seeking experienced interpreters and translators fluent in one or more of the following languages. This position involves providing high-quality interpretation and translation services for diverse events, medical consultations, training sessions, and other critical communications. Languages Needed Spanish (Critical) Tagalog Chinese (Mandarin and Cantonese) Haitian Creole Korean Farsi Japanese Thai Vietnamese Polish Russian French German Portuguese Swahili Key Responsibilities Provide professional on-site or remote interpretation services for meetings, medical consultations, and other assignments. Deliver accurate and culturally appropriate written translations of documents, including medical and administrative materials. Ensure confidentiality and compliance with HIPAA standards. Respond promptly to urgent requests, meeting a 90-second call-response time for telephonic services. Maintain professionalism and cultural sensitivity in all interactions. Qualifications Certification: National certification preferred Experience: Minimum of 2 years of professional interpreting or translating experience. Education: Bachelor's degree in linguistics, translation, or a related field preferred. Fluency in English and at least one of the required languages. Ability to work in diverse settings, including medical environments. Knowledge of medical terminology is a plus. Preferred Skills Strong communication and interpersonal skills. Ability to interpret and translate in high-pressure environments. Familiarity with federal and state compliance regulations, including the Service Contract Act. Proficiency with teleconferencing platforms and scheduling systems. Work Environment Opportunities for remote work (telephonic and video interpretation). On-site assignments in Florida, Puerto Rico, and the U.S. Virgin Islands. Benefits Competitive hourly rates. Flexible scheduling. Opportunity to contribute to meaningful work serving Veterans and their families. How to Apply: Send your updated resume, a copy of your professional certifications, and a brief cover letter highlighting your experience to ***************************** with the subject line: "Interpreter/Translator Application Your Language." Join our team and make a difference by bridging language barriers for Veterans and their families!
    $47k-68k yearly est. Easy Apply 29d ago
  • Vice President - Integrated Marketing & Communications - Campaigns

    Wounded Warrior Project 4.2company rating

    Jacksonville, FL jobs

    Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: * A flexible hybrid work schedule (three days in the office, two days' work from home) * Full medical, dental, and vision coverage for both teammates AND family members * Competitive pay and performance incentives * A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you're ready to get started, we're ready for you. The Wounded Warrior Project (WWP) Vice President - Integrated Marketing & Communications - Campaigns is responsible for uniting marketing and communications disciplines to drive campaign awareness, engagement, and impact for Wounded Warrior Project. This leader will oversee the integration of campaign strategy, content creation, media production, paid and organic social, and audience insights to ensure the organization's messaging is clear, consistent, and compelling across channels. The role requires an experienced leader with a proven track record in integrated marketing and digital campaigns, strong leadership skills, and the ability to translate insights into actionable strategies. Reporting to the Chief Marketing and Communications Officer, the VP will lead a high-performing team in developing and executing data-driven, cross-channel campaigns that amplify the mission, deepen audience engagement, and elevate the organization's brand presence among veterans, donors, and the American public. DUTIES & RESPONSIBILITIES Strategic Leadership & Integration: * Develop and execute integrated marketing and communications campaigns aligned with the organizational mission. * Unify siloed functions (campaign management, content, media production, social, analytics) into a seamless operation. * Partner with executive leadership to shape brand narrative and positioning. * Build and manage the annual departmental budget. Campaign Development & Execution: * Lead end-to-end campaign strategy, development, and implementation across channels. * Direct paid media strategy and GIK placements to maximize reach and efficiency. * Establish content partnerships that extend brand reach and credibility. Content & Media Production: * Oversee media production across video, audio, photography, and emerging formats. * Drive content strategy that tells compelling stories across all channels. * Manage production timelines, vendor relationships, and quality standards. Social Media & Digital Engagement: * Direct integrated social media strategy for paid and organic channels. * Build audience engagement through authentic storytelling and strategic distribution. * Optimize performance through continuous testing and improvement. Research, Analytics, & Insights: * Establish research and audience insights capabilities to inform strategy. * Implement analytics frameworks and dashboard tools for actionable intelligence. * Report on campaign performance, brand health, and ROI to executive leadership. Team Leadership & Development: * Build, mentor, and retain a high-performing team. * Foster collaboration, innovation, and professional growth. * Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. * Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES * Proven track record of developing and executing integrated campaigns with measurable results. * Demonstrated success in leading cross-functional teams within complex or matrixed organizations. * Strategic thinker with strong discipline in execution and the ability to translate vision into action. * Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs. * Experience managing large-scale, omnichannel campaigns across paid, earned, and owned media. * Deep understanding of digital marketing, social media strategy, content partnerships, and multimedia production. * Familiarity with current marketing technologies, trends, and best practices. * Proficiency in audience research, data analytics, and dashboard tools (e.g., Google Analytics, Tableau) to drive insights and optimize performance. * Strong financial management skills, including experience with budgets, vendor contracts, and ROI optimization. * Excellent communication and interpersonal skills, with the ability to influence stakeholders and build strategic partnerships. * Passion for mission-driven work and the ability to authentically communicate organizational stories to diverse audiences. * Unequivocal commitment to the highest standards of personal and business ethics and conduct. * Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements * Ten years of progressively responsible marketing and communications experience. * Five years of senior leadership experience. Preferences * None. EDUCATION Requirements * Bachelor's degree in marketing, communications, public relations, or related field. Preferences * Master's degree. CERTIFICATIONS & LICENSURE Requirements * Valid state-issued driver's license. Preferences * None. WORK ENVIRONMENT/PHYSICAL DEMANDS * General office environment; temperature controlled. * Up to 25% travel. * ca-dj #LI-HYBRID Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."
    $76k-104k yearly est. Auto-Apply 41d ago
  • Customer Care Professional Soft Sales

    Lighthouse Works 3.2company rating

    Orlando, FL jobs

    Job Details Remote - Orlando, FL Fully Remote Full Time High School $12.00 - $14.50 Hourly None Contact CenterDescription Description: Lighthouse Works is a mission-driven, values-based organization providing creative, competitive, and integrated employment opportunities for blind and visually-impaired working-aged individuals. Lighthouse Works also drives real business for real customers and supports and grows Lighthouse Central Florida's rehabilitation training. We are seeking motivated and customer-oriented Customer Care Professionals with soft sales experience to join our growing team. In this role, you will be responsible for delivering exceptional customer service while utilizing your sales skills to offer product or service solutions. You will answer inquiries, resolve issues, and educate customers on products and services that best meet their needs in a courteous and professional manner. If you have a passion for helping people and enjoy the challenge of guiding customers toward a purchase decision, we'd love to hear from you! Essential Job Functions: Provide excellent customer service by answering calls and responding to customer inquiries via phone, email, SMS or chat. Actively listen to customers' needs and offer solutions that best meet their preferences or resolve issues. Utilize soft sales techniques to offer product or service recommendations in a helpful, non-pressuring manner. Build and maintain positive relationships with customers to foster repeat business. Meet or exceed individual and team performance metrics such as call quality, customer satisfaction, and sales conversion rates. Maintain accurate records of customer interactions and follow-up actions in the CRM system. Adhere to company policies, procedures, and performance standards. Collaborate with team members to improve processes and contribute to a positive work environment. Attend training sessions and participate in team meetings as needed. Perform other duties as assigned Qualifications Education: High school diploma, GED or equivalent required. Some business classes, vocational/technical training preferred Experience: 1+ Years' experience in a customer service call center position. 1+ Years' Sales experience (preferably soft sales) or upselling in a customer service environment is required. Previous experience in a call center environment preferred. Demonstrated Knowledge and Skills: Excellent communication and interpersonal skills. Strong ability to listen, identify customer needs, and recommend appropriate solutions. Basic understanding of sales techniques and the ability to engage in soft sales (offering additional services or products). Proficiency in handling multiple tasks in a fast-paced environment. Ability to work independently and as part of a team. Basic computer skills, including experience with Microsoft Office and CRM systems. Bilingual (English/Spanish) communications skills, a plus Physical Demands: Lifting, carrying, pushing, and pulling objects and materials up to 10 lbs. Extended periods of oral communication Hearing verbal conversations with people of various ages, educational levels, and cultural backgrounds in person/by telephone Speaking understandably to people of various ages, educational levels, and cultural backgrounds in person/by telephone Extended periods at a keyboard or workstation Frequent typing & operation of keyboard equipment (computer, calculator, etc.) Follow non-technical/technical directions Work under a tight deadline and have the ability to handle frequent changes in procedures Making decisions with varying amounts of guidance Frequent placing & turning motions, such as sorting, filing, and retrieving Infrequent twisting or bending at the waist or reaching overhead Requirements: Must pass Level II background check Ability to work flexible hours as needed This position may require an employee to be legally blind to meet our State, Local, or Federal contractual obligations. The employee must provide documentation from a physician of legal blindness. Legal blindness is defined as: "Central visual acuity does not exceed 20/200 in the better eye with correcting lenses OR whose visual acuity, if better than 20/200, is accompanied by a limit to the field of vision in the better eye to such a degree that its widest diameter subtends an angle no greater than 20 degrees." These conditions are based on the federal Javits-Wagner-O'Day work program for legally blind individuals. For employees living with visual impairments, you must provide documentation from a physician of legal blindness. Legal blindness is defined as: "Central visual acuity does not exceed 20/200 in the better eye with correcting lenses OR whose visual acuity, if better than 20/200, is accompanied by a limit to the field of vision in the better eye to such a degree that its widest diameter subtends an angle no greater than 20 degrees." These conditions are based on the federal Javits-Wagner-O'Day work program for legally blind individuals. The employment policy of Lighthouse Central Florida and Lighthouse Works is to provide equal opportunity to all persons. Our company, therefore, has committed to equal employment opportunity through a positive and continuing affirmative action program. Lighthouse Central Florida and Lighthouse Works will recruit, hire, train, and promote qualified individuals in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military, and veteran status, or disability. All descriptions have been reviewed to ensure that only essential functions and primary duties have been included. Requirements, skills, and abilities have been determined to be the minimal standards required to perform the positions successfully. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and conditions may be assigned by supervisors as deemed appropriate. The Americans with Disabilities Act may modify requirements to reasonably accommodate disabled individuals. However, no accommodations will be made that may pose serious health or safety risks to the employee or others or impose undue hardships on the organization Qualifications Education: High school diploma, GED or equivalent required. Some business classes, vocational/technical training preferred Experience: 1+ Years' experience in a customer service call center position. 1+ Years' Sales experience (preferably soft sales) or upselling in a customer service environment is required. Previous experience in a call center environment preferred. Demonstrated Knowledge and Skills: Excellent communication and interpersonal skills. Strong ability to listen, identify customer needs, and recommend appropriate solutions. Basic understanding of sales techniques and the ability to engage in soft sales (offering additional services or products). Proficiency in handling multiple tasks in a fast-paced environment. Ability to work independently and as part of a team. Basic computer skills, including experience with Microsoft Office and CRM systems. Bilingual (English/Spanish) communications skills, a plus Physical Demands: Lifting, carrying, pushing, and pulling objects and materials up to 10 lbs. Extended periods of oral communication Hearing verbal conversations with people of various ages, educational levels, and cultural backgrounds in person/by telephone Speaking understandably to people of various ages, educational levels, and cultural backgrounds in person/by telephone Extended periods at a keyboard or workstation Frequent typing & operation of keyboard equipment (computer, calculator, etc.) Follow non-technical/technical directions Work under a tight deadline and have the ability to handle frequent changes in procedures Making decisions with varying amounts of guidance Frequent placing & turning motions, such as sorting, filing, and retrieving Infrequent twisting or bending at the waist or reaching overhead Requirements: Must pass Level II background check Ability to work flexible hours as needed This position may require an employee to be legally blind to meet our State, Local, or Federal contractual obligations. The employee must provide documentation from a physician of legal blindness. Legal blindness is defined as: "Central visual acuity does not exceed 20/200 in the better eye with correcting lenses OR whose visual acuity, if better than 20/200, is accompanied by a limit to the field of vision in the better eye to such a degree that its widest diameter subtends an angle no greater than 20 degrees." These conditions are based on the federal Javits-Wagner-O'Day work program for legally blind individuals. For employees living with visual impairments, you must provide documentation from a physician of legal blindness. Legal blindness is defined as: "Central visual acuity does not exceed 20/200 in the better eye with correcting lenses OR whose visual acuity, if better than 20/200, is accompanied by a limit to the field of vision in the better eye to such a degree that its widest diameter subtends an angle no greater than 20 degrees." These conditions are based on the federal Javits-Wagner-O'Day work program for legally blind individuals.
    $12-14.5 hourly 60d+ ago
  • Program Specialist - Lee, Collier, or Charlotte County, FL

    Mothers Against Drunk Driving 4.3company rating

    Fort Myers, FL jobs

    Job Description Organize and implement all aspects and technical portions of core and supplemental underage drinking and drunk driving prevention programs for targeted populations at the State and Local level. Responsible for all program administration including regular liaison and reporting, achievement of established performance objectives, development of programs to achieve objectives and adherence to all program and/or grant policies and guidelines. This is a remote position, which requires the selected candidate to reside in Lee, Collier, or Charlotte County, FL. This position pays $47,500 annually. RESPONSIBILITIES Ensure that goals and objectives as designated by MADD management and/or the grantor are achieved by developing and designing events targeted to accomplish specific objectives and providing marketing and outreach of the program to community agencies. Ensure that grant proposals include MADD's program directives. Manage the implementation and logistics of adult drunk driving prevention and underage drinking prevention programs through the design and facilitation of training programs at the State and Local level. Organize and host orientation meetings, evaluation meetings, facilitator training and facilitation of parent workshops and student presentations. Source and recruit volunteers, as needed, for applicable programs. Provide training, guidance, support and motivation to volunteers and staff by conducting training meetings, telephone coaching and on-site assistance. Coordinate logistics for MADD events (e.g., LER, Move with MADD). Oversee volunteer engagement and ensure brand consistency. Participate in and support fundraising activities, including community engagement and donor outreach, to help supplement program support beyond grant funding as required. Support sponsorship development and donor relations. Assist in achieving fundraising goals with the manager and partners. Maintain tracking and data collection of programs and/or grant results, financial reports, and the progress for evaluation and improvement. Identify areas that are not fully utilizing the resources available and ensure assistance is provided in a timely manner. Participate in the implementation of National program evaluation measures. Perform other duties as assigned. QUALIFICATIONS Bachelor's degree in related field such as Human Services or equivalent experience. One to two years' experience in work with the implementation of community awareness, education, partnership and youth programs specifically related to community health. Previous experience working with programs or grant administration helpful. Travel and flexible hours are required. Requires experience or demonstrated ability in outreach, community engagement, and grassroots or donor-focused fundraising strongly preferred. Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects, and execute in a high-volume environment. Excellent communication skills with the ability to develop and convey thoughts clearly, logically, and concisely both orally and in writing, using appropriate grammar and command of the English language. Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. Must be able to work on a timetable, meet deadlines, follow instructions, and accept direction on given assignments. Strong work ethic with the ability to maintain a high activity level. Must have exceptional internal and external customer service orientation. Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems. Should also have basic record keeping and math skills. Ability to maintain social, ethical, and organizational standards in job related activities, at work and in the community. Ability to maintain workplace confidentiality and take ownership/accountability for own actions and aspects of the job. BENEFITS Eligible within first 30-45 days Health, Dental, Vision Retirement 403(b) + employer matching 4 weeks accrued PTO 12 Paid Holidays per calendar year Up to 3 Floating Holidays per calendar year Paid Sick Time Modified Educational Assistance Maternal and Paternal Leave Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer FSA, HRA Employee Assistance Program How to Apply - to be considered please click on the 'apply now' blue button #zr
    $47.5k yearly 9d ago

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