Center for Hospice Care jobs - 59 jobs

Title: Remote Intake Coordinator Department: Patient Services Reports to: Director of Patient Services POSITION DEFINITION: Ensures that all inquiries/referrals for inpatient facilities are addressed correctly and efficiently to provide appropriate patient placement. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Works with the Billing Manager and Assistant to verify billing information is received accurately and in a timely fashion. Takes referrals for inpatient facilities. Maintains working relationships with hospital and other community resources in regard to proper placement in to inpatient facilities. Responds to all requests, inquiries and referrals directed to the department and logs information in book, explains Hospice criteria, Center for Hope Home Care philosophy and IDT services. Provides Hospice education, including information on Medicare/Medicaid Hospice benefit and private insurance. Provides Hospice MD with Patient Referral and Information Record for determination of medical appropriateness for admission. Notifies nurse manager and family of decision. Completes intake on referrals from hospitals. Records all pertinent information on patient Referral and Information Record including demographics, primary and secondary insurance information, primary care person, name, address, phone number, significant others, referral source and referring physician. Offers reassurance and support to family when calling for Hospice information. Obtains and records all pertinent insurance information. Provides a copy of insurance information to the Billing Coordinator. Distributes copies of referrals to other disciplines; Social Work, Spiritual, Nursing, President and Assistant Medical Director. Provides copy for Managed Care and Home Care Coordinator as needed. Sends initial Hospice Certification to physician. Files in chart when returned from physician and logs in book. Prepares requested information for mailing.

WHO WE ARE At VITAS Healthcare, we've been the nation's leading end-of-life care provider for more than 45 years. We're not just a hospice company-we're a mission-driven movement built on compassion, support, and growth When you join VITAS, you're stepping into a culture that invests in you: your development, your goals, and your impact. With programs in 15+ states and a nationally recognized employee experience, we promote from within, reward performance, and support ambitious professionals ready to make a difference. WHAT YOU'LL DO As a VITAS Representative, you'll be at the front line of change-educating physicians, healthcare leaders & professionals about the value of hospice care. You'll: Build trusted relationships with physician, healthcare leaders & professionals Confidently guide referral sources through understanding the prognostication, the value proposition of hospice & how to have effective conversations for families facing serious illness Champion the benefits of the Medicare hospice benefit Work alongside clinical partners to ensure patients receive the right care at the right time This is a role for someone who's ready to grow, eager to learn, and driven to serve. WHERE YOU'LL WORK You'll be based out of a local VITAS office and actively engaging across your territory. Whether it's a physician's office, hospital, or care facility-you'll go where the need is, always focused on making meaningful connections. WHAT WE'RE LOOKING FOR You're a strong communicator. You thrive on challenges. You're passionate about helping others and hungry to learn a meaningful, evolving business. If you're a motivated professional who wants to grow into a mission-aligned career, you'll find the tools, mentorship, and momentum here. At VITAS, we value: Adaptability in dynamic, people-driven environments A solution-oriented mindset that thrives on overcoming obstacles The heart and drive to connect, educate, and truly make a difference WHY THIS MATTERS Every day, you'll help ensure that patients and families receive comfort, dignity, and peace at life's most important moments. And in doing so, you'll grow your career, your confidence, and your sense of purpose. This is more than a sales role-it's a calling. Ready to answer? QUALIFICATIONS Minimum 2 years sales experience or in healthcare services preferred Participated in competitive team environment that involved individual accountably and teamwork Able to demonstrate examples on critical thinking and created solutions Past military service a plus Experience with volunteer organization a plus Hospice experience preferred but, not required Evidence of achieving sales goals within the market and/or demonstrates track record of consistently exceeding corporate goals Strong customer service, sense of urgency and problem solving skills Time Management and Organizational Skills Demonstrated knowledge and successful application of a need satisfaction selling process Ability to manage a territory, to conduct sales calls and to generate sales by building long term business partnerships Strong interpersonal skills within all levels of an organization EDUCATION Bachelor's degree preferred

The Medical Records Specialist will compile, process an maintain medical records of hospice patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the Center For Hope Hospice & Palliative Care. The Medical Records personnel will audit the overall completeness of patient charts upon admission, discharge, transfer, revocation or expiration, ensuring that the chart is current/complete in a timely manner. The Medical Records personnel will work closely with the information systems group with regard to the training and daily operations associated with the electronic medical record system.

Development of Sales Team * Provides guidance, coaching and direction for team members. Develops each team member and actively coaches them in sales conversations and techniques guided by the VITAS Sales Model. Ensures each team member is consistently using territory and account planning while leveraging the CRM tool. * Travels with team members to coach, train and develop relationships with customers while identifying opportunities of strength and development and implementing territory plans. * Provides timely, specific coaching feedback related to sales model during all sales interactions. * Conducts regular sales meetings based on assessment of market needs, team skill set opportunities inclusive of education component. * Supports new hire representatives along with continued development and growth for all sales representatives. * Creates positive culture of growth and development on sales team for the purposes of retention. * Actively recruits to attract top talent into the organization. Set Expectations and Lead Accountability of Sales Team * Ensures successful territory achievement of targeted accounts by increasing market share and growth through planning and executing strategies. Tracks results to plan. * Able to set consistent expectations and address adherence to standards. * Foster and coach to the importance of account management and progression * Engage in the execution of rep quarterly business plans, effective targeting methods, and appropriate sales strategy for account awareness through integration. * Able to develop and implement strategies to improve performance and address deficiencies. Drive and Execute Business Opportunities as the Sales Leader * Provide leadership and set the direction for the team to achieve targeted sales numbers and successfully execute goals and strategies. * Closely collaborate with the team and professional partners to ensure positive customer outcomes. Responsible for developing and maintaining professional business relationships with key stakeholders to include; hospitals, physicians, post-acute care, and assisted living communities. * Able to identify opportunities through analysis with given tools as well as specific needs of the market * Proactive in capitalizing on market opportunities and improvement on areas of weakness * Proficiency in healthcare and market knowledge in order to execute strategies for growth Collaborates with Internal Team Members * Works with internal stakeholders throughout the organization including partnering with marketing, patient care, clinical and compliance to execute business strategies. * Identify areas where cross functional team members can partner to enhance the sales process through solution based approach. * Work with medical director/regional medical director on development of physician peer-to-peer relationships in the community * Leverage central support departments for business development opportunities * Present program statistics and strategies on a quarterly basis to senior management QUALIFICATIONS * Minimum of three (3) years' experience and/or training in leadership capacity * At least five (5) years' experience in the health-care/therapeutics, sales or marketing field. * Proficiency in business analytics in order to forecast growth opportunities including excel and CRMs * Demonstrates experiences of developing strategies and solutions to drive sales * Demonstrated prioritization and organization skills. * Ability to work effectively as a team leader/member must be a strength. * Understanding of collaboration with cross functional teams to develop actionable plans * Ability to prepare and execute product presentations to others. * Demonstrated ability to write effective business plans and sales plans. * Working knowledge of healthcare trends and how they apply to the position * Ability to lead a sales team in a positive and productive manner by motivating, developing and managing employees' performance. Expected to also possess the ability to utilize and administer disciplinary procedures, where appropriate, through effective coaching and counseling of staff as they erform the duties and functions of their work. * Ability to communicate tactfully, verbally and in writing with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions * Knowledge of policies and practices involved in the human resources function * Ability to work on various assignments simultaneously * Strong interpersonal skills within all levels of the organization * Ability to navigate within automated systems and proficient with MS office applications including Word, Excel, PowerPoint and Outlook EDUCATION * Bachelor's degree in Business Administration, Marketing or related field from an accredited college or university or the international equivalent required. Master's degree preferred. SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V

Title: Receptionist Department: Reception Reports to: Administrator Responsible for answering telephone and related tasks that are essential to the daily operations of the residential facility. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Responsible for admitting and greeting visitors to the facility. Provide them with appropriate information and referring them to appropriate staff. Answering telephone in appropriate time and manner. Accurately referring calls or taking messages as needed. Recording all calls in log book. Maintaining census accurately by recording appropriate information in log. Sort incoming mail - delivering to appropriate parties. Donations acknowledgements needing a personal letter to be typed and given to administrator for signature. Maintain necessary forms required at facility, e.g., admission records, nursing notes, etc., so they are available as needed. Maintain employee time records. Type all correspondence as needed. Maintain clerical supplies. Audit charts as needed. Data Entry as needed Perform other duties as requested by Administrator or other staff members as needed. WORKING CONDITIONS: Long-term care setting. Physical and mental demands in course of work performance. Job Hazards: Bending and lifting. EQUIPMENT USED IN THE COURSE OF WORK PERFORMED: Telephone, computer, copier machine, typewriter, fax machine and calculator. OSHA COMPLIANCE AWARENESS AND SAFETY ORIENTATION/ANNUAL EDUCATION. This includes but is not limited to: Blood Borne Pathogens Universal Precautions Right to Know Infection Control T.B. Hepatitis B Needle Stick Safety COMPETENCIES: Demonstrates strict adherence to Agency's policy on confidentiality in all matters at all times. Exhibit strict adherence to agency's code of conduct and ethical behavior. Actively supports Center For Hope Hospice & Palliative Care's mission. Ability to work beyond normal working hours and to be available for cross training in appropriate settings. Complete orientation. Complies with policy for on - going in-service education. Is a positive representative of Father Hudson House and the Center For l lope Hospice & Palliative Care at all times. Demonstrates ability to respond to inquiries with regard to the Center For Hope Hospice & Palliative Care program. Treats each resident, staff member and visitor with respect, courtesy, consideration and dignity.

Title: Facilities Maintainer (Full time & Part time) II Department: Maintenance Reports to: Facilities Manager A Facilities Maintainer is responsible for performing a variety of maintenance activities in a safe and efficient manner as directed by the Facilities Manager. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Performs routine and non-routine maintenance tasks, including but not limited to painting, plastering, plumbing, electrical, carpentry, mechanical, snow removal, etc., as directed by the Facilities Manager. Reports any unsafe/hazardous conditions, defective equipment, etc., to the Facilities Manager. Performs other related duties as may become necessary or as directed by the Facilities Manager, Department Director and/or the Administrator. Aware of agency policies and procedures re: safety, medical waste, infection and exposures control and management. Work with an awareness to stressors Anticipate needs of the job and its changing environment due to weather or department demands Maintain daily projects and ongoing projects in a safe and orderly manner

TITLE: HOME HEALTH AIDE (HHA) REPORTS TO: NURSE/ADMINISTRATOR HHA's provide daily support services, including bathing, dressing and other related activities of daily living. They interact with staff, patients and families. They function under the direction of a Registered nurse or Licensed Practical nurse in providing general, supportive and health related services. The HHA is employed by the Center for Hope Hospice and may be assigned to work in the Scotch Plains Facility, The Elizabeth Facility, patients receiving care in their own residences or other facilities. Regardless of the venue, the Center for Hope expects all HHAs to provide professional care of the highest quality. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Adheres to and conveys the philosophy of supporting dignity, privacy, independence, choice, individuality and a home-like environment. Participates in the implementation of health care plans and service plans. Provides services in accordance with each patient's plan of care. Is knowledgeable about patients' conditions and observes and reports changes in their status, needs or preferences and reports it to the nurse. Assists with activities of daily living to meet the scheduled and unscheduled needs of the patients assigned. Maintains accurate and timely documentation as required. Receives and gives report from previous shift. Communicates appropriate information and follows established lines of authority. Communicates effectively with patients, family and staff. Performs personal care needs and attends to their requests promptly. If unable to perform a certain task, report to the primary care nurse immediately. Meeting safety needs of patient and using equipment safely and properly (walker, wheel chair, side rails, oxygen, etch). Giving personal care including baths, back rubs, oral hygiene, shampoos and changing bed linens as per plan of care or as frequently as needed. Assist in dressing and undressing patients. Planning and preparing nutritious meals, including shopping. Assisting in feeding the patient. Providing proper care and observation of patient's skin to prevent breakdown of tissue over bony prominence. Is flexible, responsive, and cooperative with the needs of the Center, its patients and families. Adheres to and supports all Center For Hope Hospice Policies and Procedures. QUALIFICATIONS & EDUCATION REQUIRED: Current certification in good standing as a Home Health Aide. Must be a minimum of 18 years of age. Possesses and maintains good physical stamina and mental health. Presents a pre-employment physician's health certificate, including negative TB skin tests and /or CXR and other tests as required by specific state statute. Ability to read and follow written instructions. Ability to legibly write and document care given. Understand The Centers philosophy, and be comfortable providing the specialized care needed for the terminally ill. Provide satisfactory references from previous employers. Self-directing with the ability to work with little supervision. Secure with issues of death and dying; providing a calm manner. Demonstrates empathy for the needs of the ill, injured, frail and the impaired. Flexible and cooperative in fulfilling role obligation. Ability to be tactful and patient. Demonstrate good personal hygiene. Current, valid driver's license with automobile in good working condition and is insured in accordance with organization's requirements and the state. EXPERIENCE: Previous experience working with older adults in a hospice or in a home care setting preferred. WORKING CONDITIONS: Private residences In-patient facilities to include but not limited to: Scotch Plains, Elizabeth and/or any in-patient facility assigned. JOB HAZARDS: OSHA Compliance awareness and safety orientation/annual education. To include but is not limited to the following: Blood Borne Pathogens Universal Precautions Right to Know Infection Control TB Hepatitis B Needle Stick Fire Safety COMPETENCIES: Demonstrates strict adherence to the Centers policy on confidentiality in all matters at all times. Exhibits strict adherence to the Centers code of conduct an ethical behavior. Demonstrates skills within the scope of the position. Complete mandatory HEN education early or on-time. Hand washing. Actively supports the Center for Hope Hospice & Palliative Care's mission.

CENTER FOR HOPE HOSPICE & PALLIATIVE CARE Food Service Assistant Department: Kitchen Reports to: Food Service Manager Assists all dietary functions. Assists with food ordering, production and food service and delivery. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Prepare foods assigned by the Cook, using daily menus. Assist in preparing foods for special events. Maintain a clean, orderly and safe kitchen environment. Store food properly for infection control. Participate in serving food. Bus tables before and after meals. Reset table for next meal. Prepare beverages before meals. Clean equipment, appliances, floors, drains, storage areas, refrigerator, freezer and sinks according to schedule. Vacuum carpet in dining room after each meal. Stack, soak and run dish machine. Soak and clean pots and pans. Put away clean dishes, pots and pans. Work with resident volunteers in dining room. Keeps longs for temperatures for water, refrigerator, freezer and any other monitoring that is needed. Understands hospice principles and philosophy. Attend in-service and training for food handling any other classes need to ensure residents well-being. WORKING RELATIONSHIPS: Be able to promote cooperation among employees and keep morale high. Interaction with administration, staff, patients and family members. WORKING CONDITIONS: Well-lighted, well-ventilated work area. Physical and mental demands in course of work performance. JOB HAZARDS: Subject to cuts burns and Wis. Lifting, carrying and moving food, supplies and equipment. EQUIPMENT USED IN COURSE OF WORK PERFORMED: Knives, kitchen utensils, pots, pans, slicer, toaster, oven. OSHA Compliance awareness and safety orientation/annual education. This includes but is not limited to: Blood Borne Pathogens Universal Precautions Right to Know Infection Control T.B. Hepatitis B Safety COMPETENCIES: Demonstrates strict adherence to Agency's policy on confidentiality in all matters at all times. Exhibits strict adherence to agency's code of conduct and ethical behavior. Actively supports Center for Hope Hospice & Palliative Care's mission. Accuracy in performing essential tasks. Planning dietary functions to keep up with meal schedule. Ordering food and supplies and maintaining inventory. Assuring compliance of the Dietary Department and sanitary standards and regulations.

The Chaplain is a member of the interdisciplinary team and focuses on the spiritual needs of patients, families, caregivers and staff, including volunteers. The chaplain provides pastoral care interventions, including pastoral counseling, which are determined by spiritual assessment, the specific setting and sensitivity to a variety of values, beliefs and religious orientations. The chaplain seeks excellence in pastoral care, which requires authentic demeanor, compassion and skill in dealing with the spiritual dynamics of illness, loss and death. QUALIFICATIONS * Qualified candidates must have Ordination or Commission to function in a ministry of pastoral care and has received the endorsement of and is in good standing with his/her body of faith. * Five years of pastoral experience preferred - two in a clinical setting. * A minimum of 1 unit (400 hours), preferably two (2) or more, of Clinical Pastoral Education (CPE) accredited by one of the following: Association for Clinical Pastoral Education, National Association of Catholic Chaplains or the Canadian Association for Pastoral Practice and Education. * Equivalencies to CPE may include one of the following: Evidence of clinical pastoral educational experience that includes supervision of ministry, peer group participation and theological reflection; AAMFT, AAPC, or AMHC certification; or DMin or other accredited graduate degree in pastoral care. * Knowledge and skill in dealing with spiritual dynamics of illness, loss and death. * Ability to function as a member of an interdisciplinary team. * Commitment to professional growth and development. EDUCATION * Bachelor's degree required from an accredited institution. * Master's of Divinity or equivalent graduate degree from an accredited (ATS) seminary or theological school required. SPECIAL INSTRUCTIONS TO CANDIDATES * EOE/AA M/F/D/V

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures. Screens telephone calls for Team Manager. Facilitates communication between pa tients/families and other team members, including volunteers. Takes and keeps daily schedule for all team members. Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager. Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms. Provides back-up documentation to Billing Department routinely and as requested. Orders D.M.E. and maintains record of dates ordered and picked-up. Enters patient care and volunteer data into Vx and event tracking. Communicates with staff and outside agencies as directed by Team Manager. When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager. Jointly with other patient care secretaries, orders supplies and documentation forms used by the team. Does routine correspondence for Team Manager and other members of the team. Sorts and processes all patient care mail jointly with other patient care secretaries. Maintains A.D.T. and checks census daily for accuracy. In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence. Handles other tasks as assigned by the Team Manager. QUALIFICATIONS Three years prior work experience preferred. Good typing skills. Computer literate. Able to handle multiple tasks. Excellent communication skills Good telephone skills EDUCATION High school graduate or equivalent required. SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

QUALIFICATIONS Qualified candidates must be licensed as required by the State and must meet the Federal Conditions of Participation of Home Health Agencies (USC 42 Section 1395x Health Insurance for the Aged Act). Two (2) years experience minimum. EDUCATION Education required for state licensure. SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

Title: Cook Department: Kitchen Reports to: Food Service Manager Directs and supervises all dietary functions. In charge of food ordering, production and food service and delivery. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Prepare and serve meals to residents. Prepare and serve meals and snacks for visitors, staff and special events as needed Maintain established dietary standards complying with sanitary code. Ensure proper handling of food is completed. Label and date all food in refrigerator. Checking menus to ensure each resident is provided with appropriate diet. Planning use of left over food. Ensure maintenance and sanitation of kitchen and dining room .Floor to be mopped daily and dining room vacuumed daily. Refrigerator cleaned monthly. Food inventory for purchase of foods required to complete menus. Periodically visiting residents to ensure their comfort and identify special needs. Ensure that all food needed for meals are available. Clean and wash all dishes, utensils and pots according to sanitary code. Provide adequate, prompt assistance as directed in general dietary function. Understands hospice principles and philosophy. Attend in-service and training for food handling any other classes need to ensure residents well being WORKING CONDITIONS: Well-lighted, well-ventilated work area. Physical and mental demands in course of work performance. JOB HAZARDS: Subject to cuts burns and falls. Lifting, carrying and moving food, supplies and equipment. EQUIPMENT USED IN COURSE OF WORK PERFORMED: Knives, kitchen utensils, pots, pans, slicer, toaster, oven. OSHA Compliance awareness and safety orientation/annual education. This includes but is not limited to: Blood Borne Pathogens Universal Precautions Right to Know Infection Control T.B. Hepatitis B Safety COMPETENCIES: Demonstrates strict adherence to Agency's policy on confidentiality in all matters at all times. Exhibits strict adherence to agency's code of conduct and ethical behavior. Actively supports Center for Hope Hospice & Palliative Care's mission. Ability to direct and supervise food preparation service. Accuracy in performing essential tasks. Planning dietary functions to keep up with meal schedule. Orienting and training new personnel. Assuring compliance of the Dietary Department and sanitary standards and regulations. Ordering food and supplies and maintaining inventory.

CENTER FOR HOPE HOSPICE AND PALLIATIVE CARE Shift Supervisor Department: Nursing Reports to: Designated Administrator Position Overview - The Shift Supervisor is a Registered Nurse who is responsible for the oversight of all clinical operations while on duty. This includes, but is not limited to, the supervision and direction of all direct care clinical sta? (RNs, LPNs, & CHHAs), admissions, pronouncements, assignments, shift reports, call-outs, and referrals. The Shift Supervisor provides care, support, education, and guidance to our patients and their families while maintaining a patient, supportive, and helpful attitude at all times. The Shift Supervisor will work a 12-hour, on-site, shift based in one of the Center's facilities and serve as the point person for any issues that may arise during the shift. The Shift Supervisor will communicate with and escalate any major issues to the Designated Administrator and ensure that all issues are properly documented in the end-of-shift report. The Shift Supervisor will also make medication adjustments, complete admissions, conduct pronouncements, and provide education and support. The Shift Supervisor will assist the facility sta? members with all patient care duties as needed. Essential Functions & Responsibilities Assesses patients' clinical status and environment to identify needs for treatment and personal care to address pain and other discomforting e?ects of the primary and related illnesses and conditions; Ensures that patient care needs are being met as identi?ed in the initial, comprehensive and ongoing assessments of the patient's physical, emotional, psychological, spiritual and environmental conditions; Serves as the primary point of contact for all ?eld patients and addresses patient needs quickly and professionally; Provides education/counseling/interventions necessary to provide comfort care and maximize the quality of life for the patient and family; Maintains skills to meet patients' needs for nursing care to patients as prescribed by the physician and in the Interdisciplinary Group, including but not limited to: monitoring/tracking of Vital Signs, IV placement, comprehensive personal care, phlebotomy, medication administration and wound care; Maintains a valid driver license and a clean driving record. Obeys all tra?c and safety laws. Documents accurate and ongoing patient assessments and care. Maintains up-to-date patient charts of patient care and regular communication with the patient's physician, family and IDG members. Documentation is entered accurately and timely into the Electronic Medical Record (EMR). Performs other duties as assigned consistent with skills and training and the Center's mission and goals.

RN Case Manager - Hospice/ALF Department: Nursing Reports to: Hospice Director, Wellness Director, ALF Administrator or Director Position Overview - The RN Case Manager (CM) is a Registered Nurse who is responsible for the assessment, planning, coordination, provision and documentation of care for assigned patients. The CM interacts effectively with patients, significant others, and other team members while maintaining standards of professional nursing and clinical competency. The CM develops and implements a hospice plan of care (POC) in conjunction with the Inter-Disciplinary Group (IDG) that meets each patient's specific needs and is in compliance with all relevant federal and state regulations, as well as the Center's policies and procedures. The CM provides care and performs other appropriate duties as assigned in a variety of physical settings including, but not limited to: patients' homes; nursing homes; assisted living facilities; and, the Center's residential centers. CM's are routinely assigned to multiple locations during a standard shift. CM's must be able and willing to travel as needed and to perform functions appropriate to the setting. Essential Functions & Responsibilities: Assesses patients' clinical status and environment to identify needs for treatment and personal care to address pain and other discomforting effects of the primary and related illnesses and conditions; Ensures that patient care needs are being met as identified in the initial, comprehensive and ongoing assessments of the patient's physical, emotional, psychological, spiritual and environmental conditions; Responsible for identifying, coordinating, and providing patient/family care to patients and families in their own home, skilled nursing facility or residential care facility (including the Center's unique residences); Participates in triage system of phone calls and performs, or assigns care to home patients as needed and to residential patients in accordance with their needs; Provides education/counseling/interventions necessary to provide comfort care and maximize the quality of life for the patient and family; Develops, evaluated and revises a written POC in conjunction with IDG members that meets the needs of the patient and their immediate family/caregivers; Participates in regularly scheduled IDG meetings; Develops Home Health Aide (CHHA) POC in accordance with patient's assessed needs and revises CHHA POC as changes in patient's needs occur. Supervises CHHA service at least once every 2 weeks; Orients assigned CHHA to POC when initially assigned and upon any necessary changes; Establishes nursing visit frequency to patients based on assessment of needs, but with a minimum of once a week in compliance with agency policy (See also: Nursing Visit Frequency Policy); Maintains skills to meet patients' needs for nursing care to patients as prescribed by the physician and in the Interdisciplinary Group, including but not limited to: monitoring/tracking of Vital Signs, IV placement, comprehensive personal care, phlebotomy, medication administration and wound care; Authorizes, coordinates and supervises care of subordinate care providers, as prescribed in the Interdisciplinary Plan of Care, and in accordance with state, and federal regulations when using ancillary personnel, i.e.-Licensed Practical Nurses as well as Certified Home Health Aids, in order to meet the needs of the patient; Documents accurate and ongoing patient assessments and care. Maintains up-to-date patient charts of patient care and regular communication with the patient's physician, family and IDG members. Documentation is entered accurately and timely into the Electronic Medical Record (EMR). (See also: Documentation Policy); Obtains and implements all necessary physician orders and collaborates with the patient's primary physician as well as hospice medical director as the patient's needs dictate; Initiates needed referrals to other disciplines and/or community resources; Supervises and maintains ongoing effective communication with other hospice personnel involved with patient care. This may involve formal and informal team meetings; Provides bereavement support to the family as appropriate; Ensures medications and controlled substances are ordered, received, administered, documented, stored and disposed of in accordance with state regulations and residence policies and procedures; Assumes responsibility for personal growth and development while maintaining and upgrading professional knowledge and practice skills through attendance and participation in continuing education and in-service classes. Completes all mandatory education as per agency policy: Fulfills the obligation of requested and/or accepted case assignments; Actively participates in the Quality Assessment and Improvement Program; Performs other duties as assigned consistent with skills and training and the Center's mission and goals. Qualifications & Education Required: Graduate of an accredited school of professional (registered) nursing; Currently licensed as an RN through the NJ State Board of Nursing; Medical/Surgical and/or other experience to demonstrate basic, safe nursing knowledge and skills; Complies with accepted professional standards and principles; Flexible and available for assignments to varied days, venues and shifts; Requires advanced time management and organizational skills, strong interpersonal relationship skills; and, must be supportive of organizational policies and philosophy; Demonstrates physical/mental ability to perform job function. Presents a pre-employment physician's health clearance as defined by the agency's policy. This position requires the ability to carry up to 25 pounds and push and pull up to 50 pounds. Occasional climbing, stooping, kneeling, reaching and fingering are required. Exchanging ideas by means of the spoken and written word, primarily in English is required. Must be able to hear and distinguish sounds, see and focus on shape, size, distance, motions, depth, color and other characteristics in day or nighttime. The job requires frequent sitting, standing and walking. The job requires work both inside and outside the agency's building. Must be able to enter buildings and homes that are not handicap accessible. Must be able to perform basic arithmetic operations quickly and accurately and be able to problem solve, reason and analyze. Able to drive, walk, climb, bend, reach and lift as needed to travel to, and provide assigned patient care, unaided, in un-controlled environments; Must be licensed driver with an available automobile that is insured in accordance with state and/or organization requirements and agency policy; and, is in good working order; Possesses excellent observation, clinical judgment and communication skills. Ability to provide written documentation in a timely manner into the agency's EMR. Self-directed with the ability to work with little supervision Potential exists for exposure to blood and other body fluids. Hazards of operating personal motor vehicle and driving in traffic are involved. Unforeseen hazards of working in patients' homes may exist, such as exposure to allergens, animals, and unsafe environments. Ability to operate equipment including, but not limited to, general medical equipment such as electric bed, wheelchair, shower chair, bedside commode.

The APN license is provided by NJ Division of Consumer Affairs to Master's prepared RN's meeting criteria as either Clinical Nurse Specialists or Nurse Practitioners. Nurses licensed as APN's who also have attained Prescriptive Authority and DEA registration may provide medical services in conjunction with a licensed physician or group. At Center for Hope Hospice, the APN may provide medical visits to patients under the agency's Medical Directors and may provide the medical evaluation and documentation of a Face-to-Face visit to satisfy the CMS requirement for this site visit for those Hospice beneficiaries entering any '60-day' benefit period. Such visits include: Review of available clinical documentation for the patient; Consultations with the primary RN, IDG members, Hospice Physician and Attending Physician (if different), before &/or after the in-person assessment of the patient; Direct assessment of the patient and documentation of findings, including patient/family reports of changes, etc., as well as appropriate coding of visits for reimbursement as a medical visit, where and when appropriate, as for Palliative Care patients not covered by the Hospice benefit; Recommendation for re-certification, or discharge, to the Hospice Physician; and/or Assessments of Hospice &/or Palliative Care patients as directed by the Hospice Physician; and, Completion and submission of all documentation required by law, regulations, professional standards and the Center's policies. Note that while the APN may accept and perform any duties appropriate for a skilled Registered Nurse for Center for Hope Hospice; in this role, the APN's function is maintained as distinct from such other skilled nursing functions she or he may also perform for the Center.

The VITAS Home Health Aide (HHA) is a non-exempt employee, who is trained to provide personal care and services to hospice patients to augment care given by family members or other caregivers. ASSIGNED JOB RESPONSIBILITIES Performs only those personal care activities contained in a written assignment. Home Health Aide (HHA) assignments may include: Home Health Aide (HHA) helps the patient to maintain good personal hygiene. Home Health Aide (HHA) plans and prepare meals. Feeds or assist with feeding the patient when needed. Home Health Aide (HHA) assists the patient ambulation. Home Health Aide (HHA) assists with certain treatments as ordered by the physician, and taught and supervised by the nurse for a specific patient including: assist with the change of the colostomy bag; assist with the use of a walker or wheelchair; reinforcement of a dressing; assist with prescribed range of motion exercises; assist with prescribed ice cap or collar; measure intake and output of fluids; and assist with medications that are ordinarily self-administered. Home Health Aide (HHA) reads and records temperature, pulse and respiration. OTHER RESPONSIBILITIES FOR THE HOME HEALTH AIDE (HHA) NOT INCLUDED IN A WRITTEN ASSIGNMENT MAY INCLUDE: Home Health Aide (HHA) assists in maintaining a safe and healthy environment. Home Health Aide (HHA) promotes the patient's mental alertness through involvement in activities of interest. Home Health Aide (HHA) provides simple emotional and psychological support to the patient, family, and other caregivers. Home Health Aide (HHA) reports any changes in the patient's mental or physical condition or home situation to the VITAS Nurse and members of the interdisciplinary team. Home Health Aide (HHA) teaches basic personal care to the primary caregiver. Home Health Aide (HHA) practices basic infection control measures. Home Health Aide (HHA) observes, reports, and documents patient status and the care and activities provided. Home Health Aide (HHA) completes at least 12 hours of in-service training per calendar year. Home Health Aide (HHA) handles other tasks as assigned. THE HOME HEALTH AIDE (HHA) MAY NOT: Be assigned by VITAS to any institutional setting. Change sterile dressings. Irrigate body cavities (such as an enema). Irrigate a colostomy or wound. Perform a gastric lavage or gavage. Catheterize a patient. Administer medications. Apply heat by any method. Care for a tracheotomy tube. Suction a patient. Provide any personal care that has not been assigned by the VITAS nurse or included in the plan of care. QUALIFICATIONS High School graduate or equivalent preferred. Meets personnel qualifications of a Home Health Aide as specified in 42 C.F.R. Section 484.4 and Section 484.36. Documented evidence of 75 hours of training as specified in 42 C.F.R. Sections 484.36 (a)(1). Documented evidence that Home Health Aide has successfully completed a Competency Evaluation program as described in 42 C.F.R. Section 484.36(b). State Allowable Training/Certification AL, CO, DC, DE, FL, GA, IN, MI, PA, TX, VA, WI CNA, HHA, HA CA CHHA CT Homemaker-Home Health Aide IL HHA, NA KS Home Health Aide certificate MO Home Health Aide NJ Homemaker-Home Health Aide OH Home Health Aide SPECIAL REQUIREMENTS Home Health Aide (HHA) has the ability to read, write, and carry out directions. Home Health Aide (HHA) has the ability to travel per job requirements. Home Health Aide (HHA) has a telephone available in home. ESSENTIAL FUNCTIONS/PHYSICAL DEMANDS The physical demands described for the Home Health Aide (HHA) are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the Home Health Aide (HHA), the employee is regularly required to: Assist in lifting and transferring patients, as required. Lift objects in excess of 20 pounds Stand or walk in excess of one hour per day Talk and hear Specific vision abilities required by the Home Health Aide (HHA) include: Close vision Distance vision Ability to adjust focus The Home Health Aide (HHA) will be required to sit and stoop, kneel, and crouch. DIRECTION RECEIVED Home Health Aide (HHA) reports directly to the VITAS Nurse. Home Health Aide (HHA) receives clinical direction from the VITAS Nurse.

Title: Spiritual Counselor Department: Spiritual Services Department Reports To: Spiritual Coordinator The Spiritual Counselor works to improve the quality of life for the terminally ill by providing spiritual support and counseling to patients and families. The counselor is a member of the Spiritual Services Department and participates as part of the Hospice Interdisciplinary Team. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: To provide spiritual counseling and spiritual guidance to patients, families and the community residents by: Conveying a deep respect and understanding of all religious faith systems. Making home visits and/or visits to other residences, facilities and agencies according to the wishes expressed by the patients/families/ and according to the spiritual needs revealed in (a) the spiritual assessment and (b) the assessment of bereavement needs. Encouraging patients to support their own religious belief and support systems. Serving as liaison between patients and their respective clergy and/or houses of worship as needed or requested. Notifying relevant clergy persons when death seems imminent. Notifying relevant clergy as soon as possible after patients expire. Assisting patients and families in dealing with their human and spiritual concerns realistically. Offering the Bible or other religious literature as a source of comfort and strength when patients are open to such intervention. Job Description - Spiritual Counselor Offering prayer and/or sacraments when patients are open to such spiritual disciplines. Being an advocate for quality of life and dignity issues. Fostering reconciliation, healing and hope in patients' preparation for death. Providing individual counseling on a regular basis to assist patients and families in the anticipatory grief process. Referring patients and/or family members to appropriate support groups/counselors if/when the need arises. To support the Center for Hope Spiritual Services Department and other staff by: Completing Center For Hope Hospice's orientation. Providing the necessary documentations for employment at the Center For Hope Hospice. Providing accurate/ complete time sheets. Attending and participating in the Center For Hope Hospice in-service program opportunities as frequently as possible. Attending and participating in the Center For Hope Hospice clinical meetings. Attending and participating in daily morning prayer sessions as frequently as possible. Participating in all regularly scheduled meetings of the Hospice Spiritual Services Department. Serving as a primary spiritual counselor for one or more of the Hospice interdisciplinary teams and/or as a 'floater' for one or more of the interdisciplinary teams. Attending and reporting at a.m. admission/expiration interdisciplinary team meetings scheduled by the spiritual counselor's respective team. Accompanying RN/SW upon assessments Scheduling regular visitations to patient's and their families. Documenting all spiritual counseling activity - assessments, ABN, progress notes, care plan information and other relevant information in each patient's chart within 24 hours of each patient/family contact made either through phone calls and/or visitations. Attending and reporting at bi-monthly interdisciplinary team meetings scheduled by the spiritual counselor's respective team. Assisting interdisciplinary team documentation. Up-dating the ABN every two months. Relaying relevant bereavement follow-up information to Acadia, the Center For Hope Hospice bereavement center. Participating in memorial services, funerals or other rituals which are endorsed, conducted or sponsored by this Hospice. Participating regularly in the 'Journey Through Grief' lecture series offered by this Hospice. Accepting public speaking assignments as requested by the Hospice Coordinator of Spiritual Services. Serving as an 'on call' spiritual counselor on weeknights, weekends and holidays in which a spiritual counselor is assigned by the Center For Hope Hospice Participating in 'on call' for assessments, expirations, emergency interventions and/or other situations involving requested interventions by the spiritual counselor. Conducting other miscellaneous duties as designated by the Center For Hope Hospice Coordinator of Spiritual Services. Relaying, on a timely basis, information related to personal spiritual concerns, problems, suggestions and/or conflicts to the Coordinator of Spiritual Services. Working Relationships Must be able to work with patients and families, professional and non-professional staff, as well as other community people. To regard oneself as a member of the spiritual department team. Working Conditions Professional duties will be performed in patient's homes, nursing homes, hospitals and other care facilities. Must have a valid driver's license and must provide own transportation. Job Hazards Possibility of exposure to contagious diseases, and the hazards of travel. Equipment Used in the course of work performed: Telephone, pager, cell phone, and computer. OSHA Compliance Must exhibit OSHA compliance awareness and safety orientation/annual education. This includes but is not limited to blood borne pathogens, universal precautions, 'Right to Know', infection control, T.B., Hepatitis B, needle stick, safety. Competencies Demonstrates the ability to work well with team oriented tasks and the ability to make independent decisions relevant to the appropriate spiritual care and counseling of hospice patients and families. Exhibits a life style and spiritual character consistent with the values, principals, and faith-life normally expected from one in religious service to one's 'higher power'. Meets the requirements for employment by the Center for Hope Hospice & Palliative Care. Exemplifies strict adherence to the Center for Hope's policy on confidentiality in all matters and at all times. Exemplifies strict adherence to the Center for Hope's code of conduct and ethical behavior. Exemplifies support of the Center for Hope's mission, vision, and values.

Patient Response Team RN Department: Nursing Reports to: Director of Clincial Services Position Overview - The Patient Response Team RN is a Registered Nurse who is responsible to respond, in-person, to all concerns and needs of field patients and their families. The Patient Response Team RNprovides care, support, education, and guidance to our patients and their families while maintaining apatient, supportive, and helpful atitude at all times. The Patient Response Team RN will work a 12-hour, on-site, shift based in one of the Center's facilities and utilize the Center's vehicles to visit patients any time that a call is made to the facility and a visit is not declined. The Patient Response Team RN will, as necessary, make medication adjustments, make pronouncements, and provide education and support.On a rotating basis, the Patient Response Team RN will also serve as the shift supervisor on shifts wheretwo Patient Response Teams RNs are scheduled.When not on a visit, the Patient Response Team RN will assist the facility staff members with all patient care duties that can be transferred to another appropriate staff member without delay should the Field Response Team RN need to leave the facility in order to make a visit.

The Hospice Social Worker will provide direct social work services to all terminally ill patients and their families experiencing social, emotional, environmental and economic difficulties related to the impact of a terminal illness. The Social Worker is an active member of the Hospice Interdisciplinary Team. The Social Worker assumes, in part, responsibility for own personal and professional development. Observe Universal Precautions in all patient/family contacts. Maintain patient/family confidentiality. Maintain the standards of Social Work in accordance with the guideline set forth by NJDOH, JCAHO, NHO and NJI-10. Performs a comprehensive psychosocial assessment on all patients (refer to SW P/P) to routinely include the philosophy and services through the CFHH&PC program. -Performs/maintains ongoing follow-up re-assessment visit, to determine ongoing needs of patients/families, as well as determining appropriateness for Hospice Program. Assists with the development and implementation of the interdisciplinary care plan as it relates to the psychosocial needs of the patient/family. Participate in joint visits or family conferences with other disciplines when needed. -Maintains clear and concise documentation of all visits, contacts, and interdisciplinary team case conferences in a timely manner. Maintains necessary documentation on interdisciplinary care plan. Assists with identification and completion of Risk Assessments. Provides individual and family counseling to assist in coping with the effects of loss, grief, death and dying, and bereavement. Facilitates patient/family support and/or educational groups where identified or requested. Provides patient information to departments engaged in statistical collection and related services. Identifies and provides linkage to community resources, acting as an advocate and serving as a liaison between patients and entitlement programs. Assists with the education and completion of Advance Directives in accordance with the New Jersey Advance Directives for Health Care Act and the Federal Patient Self Determination Act. Assists patients/families with information regarding burial as needed. Verifies and obtains copies of patient's Social Security number and insurance. Investigates secondary insurance information with regard to Hospice Care benefits. -Obtains, on initial Social Work Assessment, all required financial information to maximize alternate sources of reimbursement for hospice services and services covered by the patient's insurance plan. Participates in the following meetings: AM MEETINGS IDT MEETINGS TEAM MEETINGS SW STAFF METINGS GENERAL STAFF MEETINGS Participates in subcommittee meetings as requested, i.e. QI, PIP, Forms meetings. Participates in the orientation of new staff. Assists with the training of Social Work Field Placement Students as requested. Facilitates and/or participates in community educational inservice or outreach programs. -Coordinates and/or facilitates educational and support programs to in-house staff. Attends educational programs, seminars or conferences to maintain professional proficiency. -Completes a daily time sheet to reflect all activities performed each day. Completes a monthly statistical report to reflect SW activities. Complies with CFHH&PC Policies and Procedures Performs other duties as requested to meet the needs of the organization or SW department. Responsible for after hours and weekend call, as scheduled.