Kitchen Helper
Centers for Independence job in Milwaukee, WI
**Job Purpose:** Responsible for performing basic food preparation, servicing food, cleaning, and related duties at MCFI kitchen and serving/cafeteria operations. **Reporting Relationships** **Reports To:** Team Leader or Manager on duty Direct Reports: None
**Essential Job Functions:**
(Reasonable Accommodations may be made to enable individuals with disabilities to perform these essential functions.)
1. Perform kitchen helper duties that includes basic food preparation, following recipes, portion guidelines, proper serving cleaning and customer service functions.
2. Serve meals according to Food Safety Plan and Standard Operating Procedures.
3. Provide coverage and support for team members as needed in a team-oriented kitchen and serving environment.
4. Ability to establish and maintain a productive work pace when preparing, serving, and cleaning.
5. Practice and promote food and physical safety in the workplace and report all incidents or accidents according to agency procedures.
6. Effectively clean and sanitize work areas, following a set schedule and per State and Local health code.
7. Label, date, and properly store food and supplies in the cooler, freezer, or storage area per State and Local health code.
8. Complete all assigned duties including opening and closing checklists daily.
9. Adhere to all workplace and trade safety laws, regulations, standards, and practices.
10. Build and maintain customer satisfaction with the products and services offered by the organization
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials** : (Where appropriate, education and/or experience may be substituted)
**Minimum Age Requirement:** 18 years
**Minimum Required Education** : None
**Minimum Required Experience** : None
**Required License - Certification - Registration** : None
Issued By Governing Body (if applicable):
**Travel outside of office** : No
**Required Valid Driver's License:** No
Required Auto Insurance: No
**Knowledge - Skills - Abilities:**
- Knowledge, skill, and ability to follow proper kitchen techniques and practices
- Ability to successfully complete all required customer service, food safety and program trainings within 90 days of hire.
- Ability to communicate customer concerns to designated Food Service staff.
- Ability to promote cooperation and commitment within a team to achieve goals and deliverables
- Ability to diligently attend to details and pursues quality in accomplishing tasks.
- Ability to maintain good grooming and hygiene practices as required by agency, local, State, and federal regulation.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements:** Reaching, Extending hand(s) and arm(s) in any direction. Standing for sustained periods of time. Walking, moving about on foot to accomplish tasks, pushing, pulling. Lifting, raising objects from a lower to a higher position or moving objects horizontally from position to-position. Fingering, picking, pinching, grasping items, typing, or otherwise working.
Exerting up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, and team-lift 75 pounds.
Talking, expressing, or exchanging ideas by means of the spoken word. Hearing, perceiving the nature of sounds at normal speaking levels with or without correction
**Visual Acuity:** The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, with or without adaptive equipment
**Working Conditions:** The worker is subject to both indoor and outdoor environmental conditions: Activities could occur outside when loading, unloading, or making deliveries
_This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time._
_CFI is an Equal Opportunity Employer and promotes a Drug Free Work Environment._
PT Food Delivery Driver
Centers for Independence job in Milwaukee, WI
**Job Purpose** Responsible for safely operating an MCFI Food Service vehicle (van or box truck) to deliver meals and supplies to customers and providing courteous and efficient service to customers at all times. **Essential Job Functions** 1. Operate Food Service vehicles over designated routes or in response to supervisor instructions.
2. Promptly, accurately and completely comply with all driver record keeping requirements that includes using Route Boss, a route planning and tracking tool.
3. Provide superior customer service to delivery recipients, which includes assisting with food service responsibilities (e.g. preparing and serving meals).
4. Ensure that all items on the production sheet and supply order form are delivered and signed for.
5. Provide minor vehicle maintenance when needed (checking fluid levels and tire pressure plus specified interval testing of all vehicle safety equipment and other approved tasks).
6. Clean vehicles weekly, and maintain the daily sanitation and interior/exterior appearance of the vehicles.
7. Clean the dock, production and service areas as assigned.
8. Participate in end-of-day clean up including dishwashing and cleaning/sanitizing of equipment and hot boxes.
9. Exhibit a professional appearance and demeanor at all times, which includes wearing a clean and proper uniform.
10. Practice and promote food and physical safety in the workplace.
11. Work effectively as a member of the Food Service team (e.g. stocking and rotating products for storerooms/coolers/freezers, maintaining kitchen equipment, counting inventory, etc.).
12. Readily adjust to variable working conditions including adverse weather, traffic and road construction, trip changes, etc.
13. Communicate any issues related to daily assignments to the supervisor.
14. Attend departmental and agency-wide safety briefings and training sessions as required.
15. Present a positive public image of the Food & Nutrition Services Department and MCFI, and maintain confidentiality.
16. Participate in department quality planning activities (e.g. continuous improvement, Logic models, performance metrics, etc.).
**Qualifications**
**Required Technical Skills, Experience, Education, and Credentials**
1. Minimum age 18 years.
2. Current Wisconsin Driver License, without limitations that are incompatible with duties and responsibilities, and a motor vehicle record acceptable to program and/or contractual requirements.
3. Pass a pre-employment physical examination, drug screen, TB test and background check.
4. Ability to successfully complete all required driver/customer service representative trainings within 90 days of hire to include Defensive Driving, operation of Route Boss GPS system, customer service modules and ServSafe Manager certification. ServSafe certification is required for Driver 2 position.
5. Ability to serve meals according to Food Safety Plan and Standard Operating Procedures.
6. Able to respond to emergency situations in accordance with training received.
7. Able to understand and follow written and verbal directions, and speak and write in a clear concise manner.
8. Accurately and promptly communicate customer concerns to designated Food Service staff
9. Ability to effectively utilize Route Boss system for navigation and accountability purposes
Work Environment and Physical Requirements
The work environment and physical demands described here are representative of those that an employee may experience or must do to successfully perform the essential functions of the job:
1. Must be able to frequently move, transport, position, push/pull and/or lift objects or equipment weighting at least 70 pounds repetitively (100 pounds intermittently) in a variety of situations, including using stairs or during inclement weather.
2. This position may work in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, loud noises, and fluctuating temperatures and the occasional use of stairs.
_This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._
Case Manager I - TCM
Centers for Independence job in Milwaukee, WI
This is a professional position that is responsible for the care and treatment of mentally ill adults. The Case Manager will develop and implement the treatment plan, which will include the necessary follow-up, case management and intervention as required.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
+ Develop a treatment relationship with a client and formulate treatment plans on his/her caseload that will detail treatment to be provided.
+ Provide psychosocial rehabilitation, symptom monitoring & management and supportive counseling to clients on caseload and participate in "team case management".
+ Monitor client's psychiatric medication regime and compliance as directed by the physician.
+ Provide crisis intervention and supportive counseling to clients who are in crisis.
+ Responsible for maintaining treatment oriented environment (under supervision of program supervisor) and assure consistency in carrying out treatment objectives.
+ Coordinate utilization of various community resources, day programs and outside health care providers.
+ Assists clients in financial planning and development of income resources.
+ Coordinate client access to all entitlement programs and will act as protective payee for client's Social Security benefits when appropriate.
+ Provide treatment related education and liaison with client's family.
+ Assist client in securing adequate housing and prompting and training for skills necessary to keep housing.
+ Responsible for coordinating the efforts of all professionals and paraprofessionals involved with each client.
+ Responsible for formulation of appropriate discharge plan with assistance of client and program supervisor.
+ Responsible for accurate documentation and maintaining case file as required by agency policy, government regulations and applicable local, state and federal codes.
+ Responsible for meeting department designated monthly billing quotas, EHR note entry within 72 hours and biannual treatment plans.
+ Attends and participates in staff meetings, in-service training seminars and conferences as required.
+ Providing client coverage for other staff members as assigned.
+ Attendance at community based MC3 Change Agent meetings as delegated.
+ Works in partnership with the quality department to develop appropriate measures in support of program outcomes.
+ Participates in department quality planning activities, (e.g. continuous improvement, Logic models, performance metrics, etc.,)
**Qualifications**
Bachelor's Degree is required in the field of Social Work, Counseling, or related Human Services Field. Minimum of 1 years' experience working with adults with severe and persistent mental illness. Must be familiar with Microsoft Word and Excel. Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers and vendors. Effectively communicates and develops good working relationships with co-workers. Reliability in reporting to work regularly and on time. Must possess good communication, listening, writing and organizational skills. Must be able to assist clients with activities of daily living, such as shopping, cleaning and cooking. Ability to communicate clearly and concisely in English and Spanish, both orally and in writing. Experience with individuals with dual-diagnoses is preferred. Experience with motivational interviewing is preferred. Certification as a functional screener is desired. Motor vehicle record acceptable to program and/ or contractual requirements. A valid Wisconsin driver's license, and automobile insurance with minimum limits of $50,000/$100,000 bodily injury and $10,000 property damage". Access to a personal vehicle.
Ability to communicate effectively over the telephone, by computer and in person. Ability to use a personal computer. Ability to perform well in a fast paced work environment. On occasion must be able to push/pull/lift/move objects weighting at least 20 pounds. Must have the ability to climb at least two flights of stairs. Work is performed largely in the community but may at times include an office environment or other various settings. Hours of work will generally be during regular business hours and average at least 40 hours a week. This position requires participation in reoccurring 'on-call' duties and flexibility in daily work schedule to adequately meet program needs, which may include evenings or weekends. Must be able to safely push a person in a wheelchair on a level floor or on a wheelchair ramp in various weather conditions. Must be able to transfer a person from a wheelchair to the toilet, chair, or van seat/car with use of a gait belt and/or manual or power Hoyer lift. This position may work in a variety of indoor and outdoor work environments which may include, various outdoor weather conditions, loud noises, and fluctuating temperatures and the occasional use of stairs.
_This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status._
Receptionist-WHCG
Centers for Independence job in Milwaukee, WI
Position Type **Full Time** Job Shift **1st Shift** Education Level **High School Diploma, HSED or GED** Travel Percentage **None** Category **Nonprofit - Social Services** **Description** **GENERAL FUNCTIONS** This is a professional position that performs a variety of clerical/support activities that create efficient and effective communication within the organization.
**Essential Job Functions:**
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
- Greets, assists, and announces consumers and visitors.
- Schedules psychiatry, psychotherapy, and nursing appointments for WHCG clients.
- Responsible for making daily telephone appointment reminders.
- Answers and routes incoming telephone calls; checks voicemail and returns calls and/or forwards voicemails received hourly.
- Processes new referrals for Whole Health Clinical Group.
- Responsible for ensuring accurate insurance information is collected.
- Collects and documents payment for services rendered at WHCG.
- Scans and enters data in the computer system pertaining to identification cards, insurance cards, consents, and other paperwork.
- Responsible for ensuring client forms are completed and gathering annual paperwork for clinic.
- Coordinates scheduling with internal and external professionals of their consumers appointments.
- Prepares correspondence for staff and makes copies as needed.
- Files paperwork into Whole Health Therapies, Targeted Case Management, and Community Support Program files in a timely manner.
- Distributes/prepares mail daily.
- Arranges for interpreter services for clients as needed
- Records maintenance requests for WHCG facility residents.
- Distributes and collects quarterly Satisfaction Surveys
- Participates in department quality planning activities, (e.g. continuous improvement, Logic models, performance metrics, etc.,)
- Other duties as assigned (Required language)
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** (Where appropriate, education and/or experience may be substituted)
**Minimum Required Education:** High School Diploma/GED required
**Minimum Required Experience:** Minimum of 2 years' experience as a receptionist. Behavioral Health experience preferred.
**Required License - Certification - Registration:**
**Issued By Governing Body (if applicable):** N/A
**Travel Type:** None
**Knowledge, Skills, & Abilities:**
- Proficiency with Microsoft Word and Excel
- Experience with Electronic Health Record (EHR), preferred.
- Ability to type a minimum of 50 wpm.
- Professional workplace appearance and conduct; friendliness and courtesy to consumers, co-workers, peers, and vendors.
- Effectively communicates and develops good working relationships with leaders, peers, and others.
- Reliability in reporting to work regularly and on time
- Must possess good communication, listening, writing and organizational skills.
- Ability to communicate clearly, both orally and in writing.
- Ability to operate a computer, printer, fax machine, and other equipment as necessary to complete daily tasks.
- Excellent writing skills with minimal errors
- Ability to communicate effectively over the telephone, by computer and in person.
- Ability to perform well in a fast-paced work environment.
- Knowledge of medical transcription guidelines and practices is desirable.
- Customer Focus: Builds and maintains customer satisfaction with the products and services offered by the organization.
- Gaining Voluntary Compliance: Convinces others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies.
- Listening: Understands and learns from what others say.
- Coachable: Being responsive to feedback and carrying out tasks as directed by the manager.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements:** Exerting up to 30 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Work is performed largely in an office environment utilizing various office equipment including, but not limited to, a personal computer, copy machine, fax machine, and multi-line phone.
**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
**Working Conditions** : None: The worker is not substantially exposed to adverse environmental conditions. Hours of work will generally be during regular business hours and average at least 40 hours a week.
Pool Pharmacist
Centers for Independence job in Milwaukee, WI
*****Hours: 8 am - 4:30 pm Monday - Friday; No Nights, Weekends, Holidays!***** **Job Purpose:** This is a professional position that is responsible for all aspects of appropriate pharmaceutical dispensing at an assigned location for clients within service programs. Provides clinical support in coordination with prescribers, case management, and nursing services in delivering quality and cost-effective drug therapy to patients.
**Essential Job Functions:**
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions).
+ Interprets prescribers' prescriptions and enters prescription and patient data into the computer system.
+ Checks for drug interactions and allergies.
+ Provides Pharmacy Technician prescription information and supervises filling of the same.
+ Verifies prescriptions after being filled by the Pharmacy Technician
+ Counsels case managers and clients over the phone and in person. Conveys pertinent information regarding the use of medications and potential interactions. Ensures the client understands the medication treatment program.
+ Consult with other health care professionals and researches to ensure that all services are in the best interest of the patient and conform to established professional standards and applicable state laws.
+ Compare product prices with competitors to gauge competitiveness and profitability.
+ Reviews inventory on a daily basis. Places orders for medication as necessary.
+ Maintains an appropriate level of supplies.
+ Encourages teamwork through cooperative interactions with co-workers.
+ Attends and participates in staff meetings, in-service training seminars and conferences as required.
+ Works in partnership with the quality department to develop appropriate measures in support of program outcomes.
+ Participates in department quality planning activities, (e.g. continuous improvement, Logic models, performance metrics, etc.,)
+ Performs special assignments and or projects as assigned.
+ Other duties as assigned.
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** (Where appropriate, education and/or experience may be substituted)
**Minimum Required Education:** Bachelor of Science in Pharmacy or PharmD degree from an accredited college or university
**Minimum Required Experience:** Experience working in a long-term care or mail order facility is preferred.
**Required License - Certification - Registration:**
**Issued By Governing Body (if applicable):** Registered Pharmacist license with the State of Wisconsin required.
**Travel Type:** None
**Knowledge, Skills, & Abilities:**
+ Must have high attention to detail and strong mathematical skills.
+ Must be familiar with Microsoft Word and Excel.
+ Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers, and vendors.
+ Experience with the FrameworkLTC pharmacy computer system is preferred.
+ Previous experience in providing health care services to the disabled is desirable.
+ Experience working with those with severe and persistent mental illnesses is desirable.
+ Understanding of the prescription billing process from adjudication through reconciliation is desirable.
+ Previous experience with pharmacy automation including system interfaces desirable.
+ Accountability & Dependability: Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight.
+ Attention to Detail: Diligently attends to details and pursues quality in accomplishing tasks.
+ Customer Focus: Builds and maintains customer satisfaction with the products and services offered by the organization.
+ Mathematical Reasoning: Uses mathematical techniques to calculate data or solve practical problems.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements:** This position works in a fast-paced office setting and frequently utilizes various office equipment including, but not limited to, a personal computer, multi-line telephone, printers, and office copier. On occasion must be able to push/pull/lift/move objects weighing at least 10 pounds. Ability to stand for long periods of time. Ability to perform repetitive fine motor skill-based tasks.
**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. Ability to see objects at close vision and be able to identify and distinguish colors.
**Working Conditions:** None: The worker is not substantially exposed to adverse environmental conditions
Manager-Business Development
Centers for Independence job in Milwaukee, WI
**Job Purpose:** The Business Development Manager is responsible for identifying, developing, and securing funding opportunities to support the organization's strategic priorities and programmatic initiatives. This role manages the full lifecycle of grants and requests for proposals (RFPs), including opportunity identification, proposal development, submission, and post-award coordination. The Manager works cross-functionally with internal stakeholders to craft competitive proposals and maintain alignment with the organization's mission, services, and growth strategy.
**Essential Job Functions:**
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
+ Monitors grant portals, government agencies, foundations, and other funding sources for relevant opportunities.
+ Maintains a pipeline of potential grant and RFP opportunities aligned with strategic goals.
+ Leads the coordination, writing, and editing of grant applications and RFP responses.
+ Collaborates with program, finance, and compliance teams to gather required content, data, budgets, and supporting documentation.
+ Builds and maintains relationships with funders, community partners, and government agencies.
+ Represents the organization in meetings, webinars, and informational sessions with potential funders and strategic partners.
+ Analyzes funding trends and recommends new strategies for business development.
+ Other duties as assigned
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** (Where appropriate, education and/or experience may be substituted)
**Minimum Required Education:** Bachelor's degree in business, Public Administration, Nonprofit Management, or related field. Master's degree preferred.
**Minimum Required Experience:** 3+ years of experience in business development, grant writing, or RFP management.
**Travel Type:** Less than 10%
**Required Valid Driver's License:** Valid Wisconsin driver's license
**Required Auto Insurance:** Vehicle liability insurance in accordance with Agency policy
**Knowledge, Skills, & Abilities:**
+ Demonstrated success in securing public and/or private grant funding.
+ Exceptional writing, editing, and project management skills.
+ Strong interpersonal communication and relationship-building abilities.
+ Knowledge of government funding mechanisms and nonprofit finance is highly desirable.
+ Excellent leadership, communication, and organizational skills
+ High attention to detail with ability to manage competing priorities
+ Proficient in Microsoft Office Suite
+ Ability to foster collaboration and influence others without direct authority
+ Analytical mindset with experience in project performance tracking and reporting
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements:** Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal.
**Working Conditions:** None: The worker is not substantially exposed to adverse environmental conditions.
Masters Level Clinician - Crisis Resource Center (Waukesha)
Centers for Independence job in Milwaukee, WI
**Job Purpose:** This is a professional position that is responsible for the intervention and stabilization of psychological and social needs presented by adults in psychiatric crisis. This position is a part of a community based, recovery oriented, team of people who provide prevention and intervention services to voluntary adults in psychiatric crisis at the CRC.
**Reporting Relationships**
**Reports To** : Associate Director of Crisis Services and Senior Program Manager
**Direct Reports** : No Direct Reports
**Essential Job Functions:**
_(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_
+ Working with the CRC team to identify medical, psychological, and social needs of adults in psychiatric crisis. As well as engaging the consumer in the process of determining desired linkages to resources in the community that will assist them in stabilizing their crisis and improving the quality of their life.
+ Facilitate 1:1 meetings with clients and group therapy sessions for coping skill development, treatment planning and crisis stabilization.
+ Act as a liaison between client and outpatient providers.
+ Monitor client symptoms and refer to supports and/or a higher level of care if needed.
+ Providing accurate documentation and maintaining consumer files as required by agency policy, government regulations and applicable local, state and federal codes.
+ Assist with training of new staff including providing shadowing opportunities, direction on CRC polices/procedures and occasional facilitation of team meetings.
+ Provide community education regarding crisis management and the mental health service industry.
+ Complete referrals for clients to community partners including case management, therapy, psychiatry, and any other identified areas of need.
+ Triaging incoming referrals from community partners and potential clients, including assessing for safety/risk and appropriateness for CRC care. Participate in staffing of referrals with management and other CRC team members.
+ Participate in on call duties in a rotating schedule.
+ Other duties as assigned.
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** _(Where appropriate, education and/or experience may be substituted)_
**Minimum Required Education:** Master's Degree is required in Social Work, Counseling, or related Human Services Field.
+ Master's level clinicians shall be persons with a master's degree and coursework in areas directly related to providing mental health services, including clinical psychology, psychology, school or educational psychology, rehabilitation psychology, counseling and guidance or counseling psychology.
+ Master's level clinicians shall have 3000 hours of supervised clinical experience.
+ Post-master's level clinician interns shall have obtained a master's degree as provided in the Course work in the areas above and have completed 1500 hours of supervised clinical experience.
**Minimum Required Experience:** Master's level clinicians shall have relevant clinical experience (obtained through employment or internship experience) and either have or are applying for an in- training license in their chosen field (i.e., LPC-IT or APSW).
+ Master's prepared applicants who are not certified/licensed by the state of Wisconsin may be hired in a masters' prepared position but may only practice and bill within scope until certification/licensure is obtained. **CFI is equipped to provide supervision for hours towards licensure upon hire.**
**Required License - Certification - Registration** : Issued By Governing Body (if applicable):
**Travel Type:** None
**Knowledge, Skills, Abilities:**
+ Must be familiar with Microsoft Word and Excel. As well as the ability to use a personal computer.
+ Ability to communicate clearly and concisely in English, both orally and in writing is desired.
+ Experience with adults undergoing a psychiatric crisis.
+ Knowledge of community resources available to consumers in the Milwaukee County area.
+ This position requires participation in reoccurring 'on-call' duties and flexibility in daily work schedule to adequately meet program needs, which may include evenings or weekends.
Physical Requirements, Visual Acuity, and Work Conditions:
**Physical Requirements** : Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time.
**Visual Acuity** : The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
**Working Conditions** : This position may work in a variety of indoor and outdoor work environments including the Crisis Resource Center, office settings and may include outdoor areas. Work areas may include various outdoor weather conditions, loud noises, and fluctuating temperatures and require the use of stairs.
Employee is expected to contribute to a 24 hour/7 day per week crisis response staffing capability.
**Who We Are:** Founded in 1938, the Centers for Independence (CFI) has strengthened communities by fostering hope and helping people advance their total health. CFI's unmatched breadth of disability support services and resources through its affiliates - the Milwaukee Center for Independence, Home Care, First Person Care Consultants and iLIFE - allows others to find value in themselves and see a path forward. Join us at Centers for Independence, where your skills and talents will be valued, and your career will flourish.
_This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time._
Bilingual Employment Specialist - IPS
Centers for Independence job in Milwaukee, WI
**Job Purpose:** The Bilingual Individual Placement and Support (IPS) Employment Specialist is responsible for the coordination and delivery of supported employment services for bilingual or solely Spanish-speaking individuals enrolled in IPS programming. This role is rooted in the belief that employment is a key part of recovery and well-being. The specialist actively engages with individuals to understand their employment goals, supports their job search and retention efforts, and builds strong employer partnerships to facilitate successful, sustainable employment opportunities.
**Essential Job Functions:**
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
+ Serves as the IPS Employment Specialist and vocational expert on an interdisciplinary team, managing a caseload of up to 20 individuals with mental health and AODA challenges.
+ Provides individualized, wraparound employment supports by leveraging braided funding (e.g., CCS, DVR), understanding the technical specifications, authorizations, and allowable services under each funding stream.
+ Implements the IPS model with fidelity, adhering to the Eight Principles and maintaining awareness of the 25 fidelity markers to ensure quality and program success.
+ Facilitates career exploration, job readiness, and placement services, using person-centered planning to connect individuals to integrated, competitive employment opportunities.
+ Builds and maintains strong employer partnerships, actively marketing the program, advocating for inclusive hiring, and matching qualified candidates to appropriate positions.
+ Coordinates communication across all stakeholders, including employers, funders, clients, and support networks, to ensure alignment, gather feedback, and sustain engagement.
+ Utilizes strategies and accommodations such as assistive technology, behavioral contracts, or compensatory tools to enhance client performance and job retention.
+ Completes all documentation accurately and timely, meeting clinical, contractual, and billing requirements while ensuring records are comprehensive, person-centered, and compliant.
+ Other duties as assigned.
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:**
**Minimum Required Education:** Bachelor's degree in psychology, Sociology, Social Work, Vocational Rehabilitation, or related field.
**Minimum Required Experience** : 6 months' experience providing work readiness/job development services or working with individuals with mental health and/or AODA challenges.
**Required License - Certification - Registratio** n: NA
Issued By Governing Body (if applicable):
**Travel Type:** Road Warrior
**Required Valid Driver's License** : Valid driver's license
**Required Auto Insurance** : Vehicle liability insurance in accordance with Agency Policy
**Knowledge, Skills, & Abilities:**
+ Strong oral and written communication skills and demonstrated computer literacy in English and Spanish
+ Knowledge of case management and integrated employment principles, including ethical standards and best practices for supporting individuals with disabilities in competitive employment
+ Understanding of behavioral strategies, including behavior modification, compensatory techniques, and workplace accommodations
+ Ability to engage professionally with HR and management-level personnel across diverse industries
+ Proficiency in electronic documentation systems and digital communication tools
+ Familiarity with a broad range of disabling conditions, and the ability to recommend appropriate accommodations, assistive technology, and support strategies
+ Strong oral and written communication skills, including the ability to produce clear, objective reports based on observational data
+ Demonstrated analytical and critical thinking skills for interpreting data and making person-centered decisions
+ High degree of cultural competence, interpersonal sensitivity, and commitment to inclusive, strength-based service delivery
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements:** Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
**Visual Acuity** : The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal, awareness of surroundings and driving.
**Working Conditions** : This position works in a variety of indoor and outdoor work environments which may include various outdoor weather conditions, and fluctuating temperatures.
Direct Support Professional/CNA
Centers for Independence job in Milwaukee, WI
Job Purpose: The Direct Support Professional (DSP) I / CNA provides personal cares and support to individuals participating in Employment and Community Services programming. This role engages individuals served in a variety of enrichment activities and experiences that fosters growth and independence. The DSP promotes the importance of personal care, hygiene, and overall health and wellness. LIFE Services population includes individuals with intellectual/developmental disabilities and medical support needs. Brain Health Services population includes individuals with traumatic and acquired brain injuries.
**Essential Job Functions:**
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
+ Assists with personal care routines, including hygiene, toileting, and dressing, and participates in all required two-person transfers and Hoyer lift usage.
+ Supports individuals during mealtimes to ensure safety, promote independence, and maintain a respectful, pleasant dining environment.
+ Conducts body checks during personal care and promptly reports concerns to the Nurse Manager.
+ Completes accurate, timely documentation in the Electronic Health Record (EHR) regarding individual care, health needs, and program involvement.
+ Serves as secondary staff for outings and class activities and independently facilitates assigned program tracks after training and observation.
+ Assists individuals in using assistive technology and adaptive equipment as outlined in their individual care plans.
+ Maintains a clean, organized, and safe work environment by following daily checklists and infection control/safety protocols.
+ Promotes a culture of safety by following agency procedures and reporting all incidents, hazards, or concerns; performs other duties as assigned.
+ Other duties as assigned
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** (Where appropriate, education and/or experience may be substituted)
**Minimum Required Education:** High school diploma or GED equivalent
**Minimum Required Experience** : Experience working with individuals with disabilities in a day service, residential or community setting.
**Required License - Certification - Registration:** Certified Nursing Assistant (CNA)
Issued By Governing Body (if applicable): Completion of Safety Education and First Aid certification within 120 days of hire.
**Travel Type:** None
**Knowledge, Skills, & Abilities:**
+ Effective verbal and written communication skills.
+ Basic computer proficiency, including use of web-based systems for documentation.
+ Ability to work collaboratively in a team environment.
+ Strong attention to detail and ability to follow protocols accurately.
+ Adaptable and flexible in response to changing individual or program needs.
+ Ability to support individuals with behavioral challenges in a respectful, person-centered manner.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements:** Exerting up to 100 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal. Must be able to independently supervise individuals in various settings, ensuring safety through active observation, risk detection, sound judgment, and the ability to respond effectively in emergency situations.
**Working Conditions** : This position works in a variety of indoor and outdoor environments, which may include exposure to varying weather conditions, loud noise levels, and fluctuating temperatures.
Child Psychotherapist
Centers for Independence job in Milwaukee, WI
* **Job Purpose:** This position provides psychotherapeutic clinical interventions to children/adolescents (ages 0-17) with mental illness, developmental disabilities, substance abuse, medical disorders, or a combination of those conditions. The basic objectives of the psychotherapist are to reduce psychiatric symptoms, reduce the frequency and duration of in-patient hospitalizations, promote recovery, and enhance community-living tenure and functioning. Responsibilities include maintaining appropriate documentation to include diagnosis, treatment plans, progress notes, discharge summaries as well as participating in required meetings such as clinical supervision, case consultation, and department and agency meetings.
**Essential Job Functions:**
_(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_
+ Provide effective psychotherapeutic clinical interventions to children/adolescents with mental illness, developmental disabilities, substance abuse, medical disorders, or a combination of those conditions utilizing best practices and evidence-based psychotherapeutic research.
+ Conducts initial and ongoing assessments, including risk assessments; develops and reviews treatment plans; provides direct services and referrals based on the client's individualized needs; and completes all documentation and service requirements on time.
+ Collaborates effectively with internal and external referents and care systems to facilitate referrals and maximize client outcomes.
+ Maintains a 75% or better productivity for billable services monthly.
+ Writes effective treatment plans, monitors progress, and documents Outcomes. Continually assess client risk and act accordingly.
+ Participates in supervision, clinical collaboration, and clinical consultation.
+ Maintains a thorough case file or client record by documenting services in a timely matter.
+ Complies with RaSC, CARF and other program evaluation activities.
+ Continually seeks to improve knowledge base and skill development to maximize client outcomes by attending in-service training and conferences.
+ Completes necessary paperwork for insurance billing.
+ Complies with Federal law, WI law c.51. and administrative regulations, community mental health (DHS 35), clients rights (DHS 94) and confidentiality (DHS 92) regulations, and agency policy and procedures.
+ Other duties as assigned.
**Qualifications**
**Required Education, Experience, Certifications, Licensure, and Credentials:** _(Where appropriate, education and/or experience may be substituted)_
**Minimum Required Education:** Master's degree in social work, clinical psychology, psychiatric mental health nursing, or a degree in a specified related field. Educational background must meet or exceed the requirements of DHS 35.
**Minimum Required Experience:** Experience working with developmentally disabled children/adolescents is preferred.
**Required License - Certification - Registration:** Meet or exceed the requirements of DHS 35
Issued By Governing Body: Wisconsin. Wisconsin State license as an LCSW, LPC, or LPC-IT must be obtained before the hire date or job transfer date.
**Travel Type** : Less than 10%
**Required Valid Driver's License:** Valid Wisconsin driver's license.
**Required Auto Insurance:** Vehicle liability insurance in accordance with Agency policy.
**Knowledge - Skills - Abilities:**
+ Commitment to best practice standards of community care and recovery principles.- Broad knowledge of psychopathology, normal development, and psychotherapeutic interventions.- Awareness of personal, cultural, educational, and environmental aspects of community living for individuals with mental illness, developmental disability, substance abuse, medical ailments, and the co-occurring possibilities of those conditions.- Knowledge of community mental health systems, community resources, WI law and administrative regulations, civil commitment, guardianship, and other applicable WI statutes.- Knowledge of using work related equipment and applications such as cell phone and texting, computers, photo copier, Microsoft Office, and Teams.- Maintains confidential information and discretion.- Ability to work individually and in a team setting.- Organizes and uses time efficiently and effectively.- Takes responsibility for the quality and timeliness of work and achieves results with little oversight.- Adheres to all workplace and safety laws, regulations, standards, and practices.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements** : Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
**Visual Acuity** : The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.
**Working Conditions** : None: The worker is not substantially exposed to adverse environmental conditions.
Lead Payroll Specialist
Centers for Independence job in Milwaukee, WI
Position Type **Full Time** Education Level **2 Year Degree or Equivalent Experience** Travel Percentage **Minimal; Less than 10%** Category **Finance** **Qualifications** **Job Purpose** : The Lead Payroll Specialist is responsible for coordinating the accurate and timely processing of payroll for all employees, ensuring compliance with federal, state, and local regulations as well as company policies. This role provides technical expertise, guidance, and support to payroll staff, reviews complex payroll transactions, and partners with HR, Finance, and other departments to resolve payroll issues.
**Essential Job Functions** :
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
+ Lead and support payroll staff in the accurate and timely bi-weekly processing of payroll, including auditing and correcting data, entering and verifying payroll information, preparing manual checks, ensuring proper deductions, and maintaining payroll records and documentation.
+ Processes post-payroll reporting and tax reconciliations for each payroll profile.
+ Problem solves accounting discrepancies related to payroll issues with the Finance Department.
+ Respond to unemployment separation and wage verification requests
+ Handle administrative duties related to 403(b) retirement plan, such as bi-weekly deferral changes, processing contributions, and assisting with hardship withdrawals.
+ Assist with quarterly and annual tax reporting and filing, as well as W-2 filings.
+ Maintain company mileage software and applicable updates.
+ Performs periodic auditing of payroll and benefit data to ensure data accuracy.
+ Provide exemplary customer services to leadership, staff, co-workers, vendors, and government agencies.
+ Handle special projects and perform other related duties as assigned.
+ Other duties as assigned.
Community Health Worker - CRC South
Centers for Independence job in Milwaukee, WI
Position Type **Full Time** Job Shift **1st Shift** Education Level **4 Year Degree or Equivalent Experience** Travel Percentage **Up to 50%** Category **Nonprofit - Social Services** **Description** **Job Purpose:** This is a professional administrative position providing program support, obtaining community resources, connecting with hospitals and clinics, assisting with client paperwork needs, and compliance with the criteria set forth in the Certified Community Behavioral Health Clinics (CCBHC) grant. This position will serve as a liaison between the CCBHC grant team and the program which the individual is assigned to.
**Essential Job Functions:**
_(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_
+ This individual will provide effective leadership and relationship building with the CCBHC team, the team assigned to the program, local hospitals and clinics, and the clients.
+ Locate and coordinate various community resources, day programs, and outside service providers to assist program staff as they serve clients.
+ This individual will be responsible for completing all forms and capturing all data required by the CCBHC criteria outlined in the regulations to help support achieving program outcomes.
+ Develops and maintains effective working relationships with professionals and networks.
+ Actively participates in Behavioral Health Clinic /CFI committees, task forces, and work groups relevant to the program, focusing on quality improvement and enhanced service delivery.
+ Assist clients in identifying community resources to meet their diverse needs and provide outreach/direct linkage to services.
+ Responsible for the timely and accurate completion of administrative data collection as required by regulations. This includes NOMs data collection and collecting and updating client demographic data in CFI's electronic health record.
+ Assist clients in scheduling and attending doctor appointments as needed
+ Conduct post-CRC follow-up with clients to ensure coordination of care and goal completion.
+ Work in partnership with Behavioral Health Clinic programs to serve as a CCBHC grant ambassador and trainer for program staff.
+ Attend and participate in CCBHC and program-specific department weekly meetings.
+ Administer intake, discharge, and six-month National Outcomes Measures (NOMs) reassessment interviews as well as various screenings and assessments as required by the CCBHC criteria outlined in the regulations.
+ Develop and enhance cooperative professional relationships with local community agencies, significant to the community, resources available for clients.
+ Report to appropriate staff any changes in consumer behavior and functioning when observed.
+ Attends and participates in staff meetings, in-service training seminars, and conferences as required.
+ Occasionally will travel outside of the office to meet with clients for data collection or transport to appointments.
+ Other duties as assigned.
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials** : (Where appropriate, education and/or experience may be substituted)
**Minimum Required Education:** Bachelor's degree in social work, Public Health, Health Care Administration, Criminal Justice, or other relevant degrees/experience. Administrative or leadership focus preferred.
**Minimum Required Experience:** Administrative or leadership focus preferred. Minimum of 1 year of experience working with adults with severe and persistent mental illness.
**Required License - Certification - Registration:**
Issued By Governing Body (if applicable): N/A
**Travel Type:** Up to 25%
**Required Valid Driver's License:** Valid Wisconsin driver's license
**Required Auto Insurance:** Vehicle liability insurance in accordance with Agency policy
**Knowledge, Skills, & Abilities:**
+ Certification as a functional screener is not required but desired.
+ Ability to serve those with serious mental illness (SMI) and co-occurring disorder (COD) substance use/abuse disorders (SUD).
+ Effective oral and written communication, time management, and mathematical skills.
+ Ability to effectively communicate clearly and concisely in both oral and written form.
+ Knowledge and execution of Evidence Based Practices for SMI/SED/SUD/COD and trauma in adults and children.
+ Competent in the administration of screenings, assessments, and documentation for adults.
+ Knowledge of the service continuum and network of adults and disability service providers in Milwaukee County.
+ Comprehensive knowledge of the range of needs of adults living in the community.
+ Demonstrated proficiency using a laptop and navigating through a variety of Microsoft programs with the ability to learn Agency computer software.
+ Takes responsibility for the quality and timeliness of work and achieves results with little oversight.
+ Adapts to changing business needs, conditions, and work responsibilities.
+ Makes timely, informed decisions that consider the facts, goals, constraints, and risks.
+ Earns others' trust and respect through consistent honesty and professionalism in all interactions.
+ Manages staff in ways that improve their ability to succeed on the job.
+ Promotes organizational mission and goals and shows the way to achieve them.\
+ Ability to frequently communicate with clients, providers, and staff via phone, in person and electronically to help ensure appropriate care is being provided for clients and to address any administrative follow-up as necessary.
+ Ability to perform well in a fast-paced work environment.
+ Ability to communicate complex thoughts and instructions both in writing and verbally.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements:** On occasion, must be able to push/pull/lift/move objects weighing at least 50 pounds. Must have the ability to climb at least two flights of stairs.
**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
**Working Conditions:** Work is performed in an office environment or other various community settings which may include various outdoor weather conditions, loud noises, fluctuating temperatures and the occasional use of stairs. This position frequently works with office equipment including, but not limited to, personal computers, photocopiers, fax machines, and multiline phones.
Behavioral Health Tech I - CRC Waukesha
Centers for Independence job in Waukesha, WI
Position Type **Part Time - Union** Job Shift **3rd Shift** Education Level **High School Diploma, HSED or GED** Travel Percentage **None** Category **Nonprofit - Social Services** **Description** **Job Purpose:** This is a technical position that involves the direct care of adults with severe and persistent mental illness. This position helps provide a homelike environment, which enables residents to learn and develop daily living skills as well as socialization and leisure skills.
**Essential Job Functions:**
_(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_
+ Assists consumers in learning independent living skills, which are defined in the resident's Individual Service Plan. (i.e. laundry, housekeeping, cooking, time and money management.). As well as encouraging management of symptoms through support services and education.
+ Participates in ensuring that nutritious community meals are planned, prepared, and served within the home, involving training residents in food preparation serving and storage.
+ Monitors consumer medication adherence as directed by their physician.
+ Reports to Master's Level Clinician, WHCG RN, or physician any changes in client behavior and functioning.
+ Ensures that residents maintain acceptable standards of personal hygiene.
+ Ensures that residents leave for their day program, job or school appropriately groomed. Facilitate transportation as necessary.
+ Ensures that the house is clean at all times and complies with DHS 83 CBRF regulations.
+ Ensures that all physical repairs are reported to the Property Management Department.
+ Performs room, water, temperature or any other daily weekly monitoring that is assigned by the Program Coordinator including labeling and putting away the weekly grocery order.
+ Practices emergency evacuation procedures and performs fire alarm system checks with residents and documents these drills.
+ Documents residents' daily behavior and routine in the resident daily log consistent with their Individualized Service Plan goals.
+ Attends and participates in staff meetings, in-service training seminars and conferences as required.
+ Understands and adheres to established policies and procedures and DHS 83 rules.
+ Performs special assignments and or projects as assigned
+ Other duties as assigned.
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** _(Where appropriate, education and/or experience may be substituted)_
**Minimum Required Education:** High School Diploma/GED is required.
**Minimum Required Experience:** Minimum of 1 years' experience working with adults with severe and persistent mental illness.
**Required License - Certification - Registration** :
Issued By Governing Body (if applicable): Attends required annual CBRF training's and is able to successfully pass competency testing.
**Travel Type:** None
**Knowledge, Skills, & Abilities:**
+ Must be able to function with minimum supervision.
+ Professional workplace appearance and conduct; friendliness and courtesy to consumers, coworkers, and vendors.
+ Effectively communicates and develops good working relationships with co-workers.
+ Reliability in reporting to work regularly and on time.
+ Must possess good communication, listening, writing and organizational skills.
+ Must complete CBRF training program as outlined by DHS 83 within two weeks of hire.
+ Must be able to use appliances such as stove, microwave, washer/dryer, etc.
+ Must be able to read the label on medicine bottles and understand the directions on the labels.
+ Must be able to clean up bloody/body fluid spills in accordance with OSHA and agency policies.
+ Must be able to evacuate residents in two minutes or less and assist residents in evacuation as dictated by DHS 83.
+ Experience with adults undergoing a psychiatric crisis.
+ Knowledge of community resources available to consumers in the Milwaukee County area.
+ Ability to communicate clearly and concisely in English and Spanish, both orally and in writing is desired.
+ Ability to communicate effectively over the telephone, by computer and in person
+ Ability to use a personal computer.
+ Ability to perform well in a fast-paced work environment.
+ Decision Making & Judgment: Makes timely, informed decisions that consider the facts, goals, constraints, and risks
+ Providing Consultation: Partners with clients to identify and resolve complex or sensitive issues.
+ Analysis/Reasoning: Adheres to all workplace and trade safety laws, regulations, standards, and practices.
+ Customer Focus: Builds and maintains customer satisfaction with the products and services offered by the organization.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements** : On occasion must be able to push/pull/lift/move objects weighing at least 50 pounds. Must have the ability to climb at least two flights of stairs.
**Visual Acuity** : The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
**Working Conditions** : This position may work in a variety of indoor and outdoor work environments including the Crisis Resource Center, office settings and may include outdoor areas. Work areas may include various outdoor weather conditions, loud noises, and fluctuating temperatures and require the use of stairs. Employee is expected to contribute to a 24 hour/7 day per week crisis response staffing capability.
Manager - Clinical Service - CRC South
Centers for Independence job in Milwaukee, WI
**Job Purpose:** This is a supervisory position that is responsible for the daily clinical operations of the Crisis Resource Center (CRC) in correlation with the Director of Crisis Services. The responsibilities include participation in the hiring process, training, scheduling, and supervision of the CRC staff. It further includes responsibilities for maintaining facility and programmatic compliance in adherence with DHS 34 and DHS 83 and DHS 35 administrative codes.
**Reporting Relationships**
**Reports To** : Senior Program Manager
**Direct Reports** : Behavioral Health Technicians, Behavioral Health Specialist, Peer Recovery Specialists, and Master's Level Clinicians
**Essential Job Functions:**
_(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_
+ Supervises the daily activities, coordinates resources, and sets priorities for the team to ensure task completion.
+ Provide at least 1 hour of supervision monthly to staff and additional supervision as needed
+ Maintain records of supervision
+ Complete/approve timecards and monitor payroll as needed
+ Monitor attendance and provide disciplinary action as needed
+ Support on boarding and onsite training for new staff as needed
+ Provide ongoing support and training for staff throughout employment
+ Oversee the clinical needs and treatment plans for all CRC clients.
+ Facilitates partnerships with HMOs and completes HMO authorization to ensure financial coverage for CRC clients.
+ clinical oversight of daily operations from admission to discharge for CRC clients.
+ Audits and updates documentation and program compliance. Ensure CRC is ready for audits from county and state.
+ Provides trainings to staff to ensure staff are meeting program standards for documentation.
+ Assists the Staff Development Manager with the onboarding of new employees to ensure compliance with state licensure.
+ Provides 1:1 and group supervision to new and current employees as needed.
+ Facilitates relationships with graduate schools to support intern programs. Supervises clinical interns as needed.
+ Assists the Director of Crisis Services in establishing new referral sources and continuing to cultivate relationships with hospitals, case management agencies, and the criminal justice system.
+ Works with Director of Crisis Services on expansion opportunities for the CRC program.
+ Partners with the CRC Management team to oversee the scheduling of all CRC staff, including overtime management and shift coverage. This also includes tracking of attendance.
+ Participates in on-call services for CRC.
+ Serves as a liaison with the various program customers to ensure timely facilitation of admission, authorization for payment and any other necessary customer service provisions.
+ Leads administrative and clerical functions, including answering of phones, assurance of timely and thorough documentation, and medical records management.
+ Provides assistance to the Crisis Director in collaboration with the MCFI Foundation staff with timely completion of any reporting necessary to foundations and other funding sources.
+ Works closely with and provides assistance to CRC program evaluator. Disseminates data to interested stakeholders as needed.
+ Works with Property Maintenance staff to continually assess the facility for necessary repairs and upkeep of the facility and its furnishings. Ensures that all repairs and replacements are performed in a timely manner.
+ Works to ensure that CRC is a warm, recovery-oriented environment that replicates a home-like environment.
+ Assists the Crisis Director with planning and adherence to annual budget.
+ Schedules and coordinates menu planning and grocery/supply orders.
+ Manages petty cash funds for CRC.
+ Reviews, signs off of, and submits Crisis Plans to Milwaukee County as appropriate.
+ Reviews and tracks census of CRC locations and provides data to Milwaukee County and other community partners as directed.
+ Creates a summary of current clients, CRC needs and recent referrals each Friday for weekend staff to ensure smooth weekend operations.
+ Other duties as assigned.
**Supervisory Responsibilities:**
+ Performs human resources responsibilities for employees which includes onboarding, training, coaching on performance, completes performance reviews and overall employee morale. Recommends hiring, terminations, compensation changes, promotions, corrective action decisions and terminations. Reviews and approves accurate report of time.
+ Responsible for ensuring that personal actions, and actions of employees supervised, comply with the policies, regulations, and laws applicable to the program funders, contracts, and CFI business.
+ This position is responsible for the supervision and safety of clients in a crisis setting. As such, this position must be able to observe and assist client's activities, detect areas of danger, and distinguish when consumers who are non-communicative are in need of personal cares, assist consumers in performing tasks that require fine motor skills and converse clearly with consumers and other people in the community on a frequent basis.
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** _(Where appropriate,_ _education_ _and/or_ _experience_ _may_ _be_ _substituted)_
**Minimum Required Education:** Master's Degree is required in the field of Social Work, Counseling, or related Human Services Field
Minimum Required Experience:
+ Minimum of 2 years' experience working with adults with severe and persistent mental illness; experience with adults undergoing a psychiatric crisis. A minimum of 1 year's supervisory experience is preferred but not required.
**Required License/Certification/Registration:**
Issued By Governing Body (if applicable): Licensure in social work or professional counseling is preferred but not required.
**Travel Type:** Less than 10%
**Required Valid Driver's License:** Valid Wisconsin driver's license
**Required Auto Insurance:** Vehicle liability insurance in accordance with Agency policy
**Knowledge - Skills - Abilities:**
+ Must be familiar with Microsoft Word and Excel.
+ Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers, and vendors.
+ Effectively communicates and develops good working relationships with co-workers.
+ Reliability in reporting to work regularly and on time.
+ Must possess good communication, listening, writing and organizational skills. Must be able to successfully convey complex directions to a diverse group of people in both writing and verbally.
+ Knowledge of community resources available to consumers in the Milwaukee County area.
+ Ability to communicate clearly and concisely in English, both orally and in writing.
+ Ability to communicate clearly and concisely in Spanish is preferred but not required.
+ Must be able to assist clients with activities of daily living, such as shopping, cleaning, and cooking.
+ Decision Making C Judgment: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.
+ Providing Consultation: Partners with clients to identify and resolve complex or sensitive issues.
+ Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices.
+ Self-Management: Effectively manages one's own time, priorities, and resources to achieve goals.
+ Staff Management: Manages staff in ways that improve their ability to succeed on the job.
+ Coaching C Mentoring: Enables co-workers to grow and succeed through feedback, instruction, and encouragement.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements:** On occasion must be able to move, transport, position, push/pull and/ or lift objects and/or equipment weighing at least up to 50 pounds a distance of 450 feet. Must have the ability to climb at least two flights of stairs.
**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
**Working Conditions:** Work is performed largely at the Crisis Resource Center, a fast-paced office environment, utilizing many office appliances including a personal computer. Hours of work will generally be during regular business hours and average at least 40 hours a week. This position requires participation in reoccurring 'on-call' duties and flexibility in daily work schedule to adequately meet program needs, which may include evenings or weekends.
**Who We Are:** Founded in 1938, the Centers for Independence (CFI) has strengthened communities by fostering hope and helping people advance their total health. CFI's unmatched breadth of disability support services and resources through its affiliates - the Milwaukee Center for Independence, Home Care, First Person Care Consultants and iLIFE - allows others to find value in themselves and see a path forward. Join us at Centers for Independence, where your skills and talents will be valued, and your career will flourish.
_This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time._
IRIS Consultant
Centers for Independence job in Milwaukee, WI
**Job Purpose:** The IRIS Consultant is a professional position that provides ongoing support and assistance to participants enrolled in the IRIS program. The role of the IRIS Consultant (IC) is to assist participants in self-directing services that will meet their long-term care goals and life outcomes. These services are provided through a community-based network of supports chosen by the participants.
**Essential Job Functions:**
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)
+ Completes home visits and phone contacts in accordance with DHS guidelines to assist participants with self-directing services and to ensure the health and safety of participants. Travels in a three-hour radius on a regular basis and farther distances between regions when needed to provide coverage for other ICs.
+ Responsible for accurate and timely completion of Individual Support and Services Plans (ISSP), Critical Incident Reports (CIR), Notice of Actions (NOA), and all other required forms, assessments, and documentation as indicated by IRIS program policies and procedures.
+ Directs collaboration between participants, natural supports, service providers, community resources, and others to assist participants in meeting their life outcomes.
+ Provides assistance to other ICs during times of absences and provides training to new ICs as needed.
+ Works effectively with participants in maintaining financial eligibility by keeping record of when Medicaid reviews are due and by assisting participants in completing forms, making copies of verification items, and submitting paperwork to the Income Maintenance (IM) department.
+ Attends and participates in regularly scheduled phone conferences and face-to-face team meetings as required by the Regional Supervisor.
+ Attends all DHS and CFI required orientation and trainings.
+ Partners with the quality department to develop appropriate measures in support of program outcomes.
+ Other duties as assigned
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** (Where appropriate, education and/or experience may be substituted)
**Minimum Required Education:** Bachelor's degree in social work, psychology, human services, counseling, nursing, special education, or a closely related field preferred. Or a high school diploma or equivalent with additional required experience.
**Minimum Required Experience:** One year of work experience related to the delivery of social services to the target groups served (intellectual disabilities, physical disabilities, and frail elders) with bachelor's degree. Or four years of experience related to the delivery of social services to the target groups served (intellectual disabilities, physical disabilities, and frail elders).
**Travel Type** : Up to 50%
**Required Valid Driver's License:** Valid driver's license
**Required Auto Insurance** : Vehicle liability insurance in accordance with Agency policy
**Knowledge, Skills, & Abilities:**
+ Must be able to travel in a three-hour radius on a regular basis and farther distances between regions when needed to provide coverage for other ICs by personal vehicle within agency's requirements or public transportation reliably.
+ Ability to work independently with minimal supervision and use sound judgment in making independent decisions to effectively address needs and concerns.
+ Ability to demonstrate flexibility and willingness to shift priorities in accordance with daily demands.
+ Strong interpersonal and communication skills and ability to effectively interact with persons from a variety of different backgrounds and experiences in a professional and courteous manner.
+ Skill and ability to seek solutions using appropriate methodologies. Problem solving ability to apply an appropriate combination of independent thinking, consultation with relevant staff and the collection of facts and data.
+ Comprehensive knowledge of the range of needs of adults living in the community and the disability service providers in the region you serve.
+ Ability to use a laptop computer, cell phone and other mobile equipment in order to work remotely and from a home-based office.
+ Accountability & Dependability: Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
+ Ethics & Integrity: Earns others' trust and respect through consistent honesty and professionalism in all interactions.
+ Must be able to work in a fast-paced environment.
+ Access to reliable personal vehicle
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements** : Must be able to communicate with participants, providers, and staff in an effective manner via the telephone, in person, and electronically. Occasionally ascends/ descends stairs at various client residences to complete home visits. The person in this position needs to move about inside the participant's residence and must be able to make observations of the participant and home environment during home visits. While in the community, the person in this position regularly documents participant home visit information on their laptop and must be able to use a cell phone to contact participants, staff, supervisors, etc. Must be able to detect smells to address participant health concerns and concerns related to the participant's home environment.
**Visual Acuity:** The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal.
**Working Conditions:** Travel outside to conduct home visits that may or may not meet general public standards of cleanliness and safety, including smoking and pets. Regular hours are 8:00am-4:30pm, however may require some flexibility outside of these hours.
Driver - PSN
Centers for Independence job in Milwaukee, WI
**Job Purpose:** Responsible for safely operating a vehicle (van or minibus) to pick-up and drop off children with acute medical conditions enrolled in the Pediatric Skilled Nursing (PSN) Program. **Essential Job Functions:** _(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_
+ Ability to successfully complete all required driver training prior to transporting PSN clients. Complete Defensive Driving, First Aid, CPR/BLS, vehicle evacuation procedures, children's mobility and securement devices, two-way communication procedures, passenger Assistance and addressing bio-hazard situations.
+ Operate Pediatric Skilled Nursing (PSN) vehicles over designated routes or in response to dispatcher/supervisor instructions
+ Comply with all driver and passenger record keeping requirements that include daily driver trip sheets, vehicle inspections, rider pickup and drop-off times, Title XIX (MTM Contract requirements) rider or physician documents plus parent or caregiver correspondence
+ Aid clients / children with acute medical conditions when boarding and exiting vehicle
+ Ensure the safety of all riders by use of their appropriate passenger restraining device inside the vehicle
+ Provide minor vehicle maintenance when needed (replacement bulbs, checking fluid levels and tire pressure plus specified interval testing of all vehicle safety equipment and other approved tasks)
+ Readily adjust to variable working conditions including adverse weather, traffic passenger challenges.
+ Document all assigned vehicle activities for each day including odometer readings, fuel purchases, vehicle deficiencies as well as any other required information
+ Maintain the vehicle's interior and exterior appearance
+ Provide secondary transportation to other designated agency divisions for medical and social trip purposes.
+ Attend departmental and agency-wide safety briefings and training sessions (both formal and informal) as required
+ Works in partnership with the quality department to develop appropriate measures in support of program outcomes.
+ Participate in department quality planning activities on continuous improvement, logic models, performance metrics.
+ Valid Wisconsin driver's license without limitations that are incompatible with duties & responsibilities and a motor vehicle record acceptable to program and/ or contractual requirements.
+ Vehicle liability insurance in accordance with Agency policy if using your own vehicle.
+ Other duties as assigned.
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** _(Where appropriate, education and/or experience may be substituted)_
**Minimum Required Education:** High School Diploma or GED
**Minimum Required Experience:**
+ Must have a verifiable past work history providing passenger transportation
+ Ability to successfully complete all required driver training prior to transporting PSN clients.
+ Complete Defensive Driving, First Aid, CPR/BLS, vehicle evacuation procedures, children's mobility and securement devices, two-way communication procedures, passenger Assistance and addressing bio-hazard situations.
**Travel Type:** Road Warrior
**Required Valid Driver's License:** Valid Wisconsin driver's license
**Required Auto Insurance:** Vehicle liability insurance in accordance with Agency policy
**Knowledge, Skills, & Abilities:**
+ Ability to work with children with acute medical conditions.
+ Ability to read and understand a map of the PSN service area (Milwaukee County) and utilize navigation tools if available.
+ Knowledge to use work related equipment and applications such as cell phone and texting, computers, photo copier, Microsoft Office, and Teams.
+ Communication skills, talking, expressing, or exchanging ideas by means of the spoken and written word.
+ Present a positive public image of the PSN Program and MCFI and maintain confidentiality
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements** : Exerting up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to safely push a person in a wheelchair on a level floor or on a wheelchair ramp in various weather conditions. Must be able to transfer a person from a wheelchair to the toilet, chair, or van seat/car with use of a gait belt and/or manual or power Hoyer lift. Must be able to frequently move, transport, position, push/pull and/or lift objects, people or equipment weighing at least 50 pounds 450 feet. Talking, expressing, or exchanging ideas by means of the spoken word. Hearing, perceiving the nature of sounds at normal speaking levels with or without correction.
**Visual Acuity** : The worker is required to have visual acuity to operate motor vehicles or heavy equipment.
**Working Conditions** : This position may work in a variety of indoor and outdoor work environments which may include, various outdoor weather conditions, loud noises, and fluctuating temperatures and the occasional use of stairs.
Registered Nurse - PSN
Centers for Independence job in Milwaukee, WI
The Registered Nurse is accountable for providing direct and indirect patient care to children with special health care needs and their families in accordance with the nursing process and established policies and procedures, the nurse practice act, local, state, federal and Joint Commission standards.
**_Essential Job Functions_** **:**
1. Assesses, plans, implements and evaluates nursing care based upon the patient's physical, psychological, emotional and mental wellbeing in accordance to the Plan of Treatment, the needs of the patient, and the needs of the family.
2. Carries out clinical skills with accuracy and competency to meet the standards of care established by Pediatric Skilled Nursing.
3. On an ongoing basis makes patient assessments, revises the Plan of Treatment as deemed necessary in collaboration with the physician.
4. Collaborate with nursing supervisors to update the MAR (medication administration record) , review discharge orders, and physician orders as needed.
5. Revises the Kardex on an ongoing basis.
6. Actively engages in teaching new skills and reinforcing learned skills including but not limited to, general wellness techniques, safety, diet and nutrition, new procedures and equipment, medications, and emergency procedures.
7. Uses effective communication skills with patients and families.
8. Communicates with physicians on an ongoing basis.
9. Oversees all paraprofessional staff including students, volunteers, CNAs and provides directives as appropriate.
10. Uses effective telephone listening and communication skills to assure safe, quality care according to the standards of care of Pediatric Skilled Nursing.
11. Uses critical thinking and problem solving skills to overcome obstacles that may interfere with the quality of nursing care delivered.
12. Completes all documentation of patient care within a timely manner in accordance with Pediatric Skilled Nursing policies.
13. Responsible for participating in the orientation of new nurses to the PSN.
14. Cognizant of case management needs of patients/families and works with the clinical nurse supervisor to establish and implement a plan with established outcomes and time lines.
15. Maintains patient/family confidentiality at all times
16. Participates actively in care conferences and home visits as needed.
17. Works in partnership with leadership regarding quality improvement practices to develop appropriate measures in support of program outcomes.
18. Participates in department quality improvement planning activities.
19. Collaborates with RN Supervisors to reconcile medications.
20. Collaborates with RN Supervisors and Child Care Supervisor to create assignments and transportation nurses for following day.
**Qualifications**
**_Required Technical Skills, Experience, Education, and Credentials_** **:**
1. Graduate of an accredited School of Nursing
2. Current WI Nursing License, without limitations that are incompatible with duties, responsibilities, supervision or practice setting
3. Must be CPR certified at the start of hire and must maintain active CPR certification through periodic renewal as dictated by the certification.
4. Experience with pediatric special needs clients is preferred.
**_Work Environment and Physical Requirements_**
The work environment and physical demands described here are representative of those that an employee may experience or must do to successfully perform the essential functions of the job:
1. Must frequently be able to move, transport, position, push/pull and/ or lift objects or equipment weighting at least 50 pounds a distance of 450 feet.
2. Ability to successfully deal with change and stressful situations.
3. This position is responsible for the supervision and safety of clients in a multi discipline care setting. As such, this position must be able to observe client activities, detect areas of danger, and distinguish when clients who are non-communicative are in need of personal cares, and converse clearly with clients and staff on a frequent basis.
4. This position must frequently and effectively communicate complex ideas and instructions to other staff.
5. Must be able to safely push a person in a wheelchair on a level floor or on a wheelchair ramp in various weather conditions. Must be able to transfer a person from a wheelchair to the toilet, chair, or van seat/car with use of a gait belt and/or manual or power Hoyer lift.
6. PSN operates from 6am to 6pm 6 days a week and requires flexibility to cover the needs of the business as it evolves and changes.
7. This position requires the employee to wear designated PPE to include: N95 mask, gowns, gloves, and designated face shield/eye wear for the entirety of their shift to ensure compliance with Infection Control standards.
_This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
Behavioral Health Specialist I - CRC Waukesha
Centers for Independence job in Waukesha, WI
**Job Purpose:** This is a professional position that involves the direct care of mentally ill adults. This position helps provide a homelike environment. This position is part of a community based, recovery oriented, team of people who provide prevention and intervention services to voluntary adults in psychiatric crisis at the CRC.
**Essential Job Functions:**
_(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_
+ Provides case management services for assigned clients; documents clinical files for all client contacts; consults with clinical staff on concerns and client needs.
+ Works as part of team to provide a treatment program for client; acts as advocate with appropriate agencies for individual clients.
+ Monitors client activities and facility environment; helps to create a safe and therapeutic environment for clients; follows established safe practices; protects clients from personal injury; follows safety protocols and calls for assistance as required.
+ Intervenes as necessary to prevent harmful behavior and de-escalate clients; monitors, reviews clients' physical and emotional stability.
+ Provides some oversight and guidance to the Behavioral Health Technician staff to ensure the proper execution of work tasks.
+ Develops and enhances cooperative professional relationships with local community agencies significant to the continuum of care for clients.
+ Processes admission paperwork for clients; coordinates services with medical support, outpatient, emergency rooms, law enforcement, pharmacy, housing and other necessary agencies.
+ Updates and maintains a variety of files, records, charts, and other documents; gathers, compiles and organizes data for management purposes; maintains appropriate records and prepare reports both verbal and written.
+ Assists consumers in learning independent living skills, which are defined in the resident's Individual Service Plan. (i.e. laundry, housekeeping). As well as encourages management of symptoms through support and education.
+ Participates in ensuring that nutritious community meals are planned, prepared, and served within the home, including food preparation, serving and storage.
+ Monitors consumer medication regime and compliance as directed by their physician.
+ Reports to appropriate staff any changes in consumer behavior and functioning.
+ Ensures that residents maintain acceptable standards of personal hygiene.
+ Ensures that residents leave for their appointments appropriately dressed and bathed.
+ Ensures that the house is clean at all times and conforms to CBRF regulations HFS 83.
+ Ensures that all physical repairs are reported to the Director of the Crisis Resource Center.
+ Performs room, water, temperature, or any other daily weekly monitoring that is assigned by the supervisor including labeling and putting away the weekly grocery order.
+ Participates in emergency evacuation procedures and fire alarm system checks with staff and residents.
+ Familiarizes self with resident individualized service plan.
+ Documents residents' daily behavior and routine in the client's chart.
+ Ensures that paperwork and transportation to residents' medical appointments are completed.
+ Orders supplies and groceries as necessary.
+ Trains and orients pool staff as necessary.
+ Supervises and documents morning client groups as appropriate for education level.
+ Plans and maintains menus for house meals.
+ Performs special assignments and or projects as assigned.
+ Other duties as assigned.
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** _(Where appropriate, education and/or experience may be substituted)_
**Minimum Required Education:** Bachelor's Degree is required in the field of Social Work Counseling, or related Human Services Field
**Minimum Required Experience:** Minimum of 2 years' experience working with adults with severe and persistent mental illness. Supervision experience is desirable.
**Travel Type:** None
**Knowledge, Skills, & Abilities:**
+ Must be familiar with Microsoft Word and Excel.
+ Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers, and vendors.
+ Effectively communicates and develops good working relationships with co-workers.
+ Reliability in reporting to work regularly and on time.
+ Must possess good communication, listening, writing and organizational skills. Ability to communicate effectively over the telephone, by computer and in person.
+ Ability to effectively train coworkers.
+ Experience with adults undergoing a psychiatric crisis.
+ Knowledge of community resources available to consumers in the Milwaukee County area.
+ Ability to communicate clearly and concisely in English and Spanish, both orally and in writing is desirable.
+ Ability to use a personal computer.
+ Ability to perform well in a fast-paced work environment.
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements** : On occasion must be able to push/pull/lift/move objects weighing at least 50 pounds. Work is performed largely at the Crisis Resource Center, an office environment, other various settings.
**Visual Acuity** : The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
**Working Conditions** : This position may work in a variety of indoor and outdoor work environments including the Crisis Resource Center, office settings and may include outdoor areas. Work areas may include various outdoor weather conditions, loud noises, and fluctuating temperatures and require the use of stairs.
Employee is expected to contribute to a 24 hour/7 day per week crisis response staffing capability.
Pediatric Registered Nurse
Centers for Independence job in Milwaukee, WI
**No Nights** **No Weekends** **3 weeks of PTO** **Education Assistance** **Do you have a passion for working with children? MCFI's Pediatric Skilled Nursing program is looking for full-time and part-time RNs to join our team! We will train qualified RNs to work with children with complex needs. We offer:**
+ Flexible shifts with no weekend or night shift requirements.
+ Paid time off for all federally recognized holidays.
+ A supportive and collaborative working environment that encourages professional development and the acquisition of new skills.
+ The unique opportunity to work with children with diverse and complex medical needs in a community-based setting.
**Who we are:**
For more than 80 years, the Centers for Independence(MCFI) has strengthened communities by helping people advance their total health. MCFI's Pediatric Skilled Nursing program provides daycare services Monday-Friday to children aged birth-21 years old that require skilled nursing care due to their complex medical needs. Our staff of RNs, CNAs, and childcare teachers utilize a team based approach to provide direct medical, social, and educational care to children within our 4 childcare classrooms.
**Shift Description:**
+ **4x10hr**
+ **3x12hr and 1x4hr**
+ **No nights, weekends or holidays**
+ **Flexible scheduling with start times ranging from 0600-0800 and end times ranging from 1630-1830.**
**Position Summary:**
The Registered Nurse is accountable for providing direct and indirect patient care to children with special health care needs and their families in accordance with the nursing process and established policies and procedures, the nurse practice act, local, state, federal and Joint Commission standards.
**_Work Environment and Physical Requirements_**
The work environment and physical demands described here are representative of those that an employee may experience or must do to successfully perform the essential functions of the job:
+ Must frequently be able to move, transport, position, push/pull and/ or lift objects or equipment weighting at least 50 pounds a distance of 450 feet.
+ Ability to successfully deal with change and stressful situations.
+ This position is responsible for the supervision and safety of clients in a multi discipline care setting. As such, this position must be able to observe client activities, detect areas of danger, and distinguish when clients who are non-communicative are in need of personal cares, and converse clearly with clients and staff on a frequent basis.
+ This position must frequently and effectively communicate complex ideas and instructions to other staff.
+ Must be able to safely push a person in a wheelchair on a level floor or on a wheelchair ramp in various weather conditions. Must be able to transfer a person from a wheelchair to the toilet, chair, or van seat/car with use of a gait belt and/or manual or power Hoyer lift.
+ PSN operates from 6am to 6pm 5 days a week and requires flexibility to cover the needs of the business as it evolves and changes.
+ This position requires the employee to wear designated PPE to include: N95 mask, gowns, gloves, and designated face shield/eye wear for the entirety of their shift to ensure compliance with Infection Control standards.
**_Essential Job Functions_** **:**
+ Assesses, plans, implements and evaluates nursing care based upon the patient's physical, psychological, emotional and mental wellbeing in accordance to the Plan of Treatment, the needs of the patient, and the needs of the family.
+ Carries out clinical skills with accuracy and competency to meet the standards of care established by Pediatric Skilled Nursing.
+ On an ongoing basis makes patient assessments, revises the Plan of Treatment as deemed necessary in collaboration with the physician.
+ Collaborate with nursing supervisors to update the MAR (medication administration record) , review discharge orders, and physician orders as needed.
+ Revises the Kardex on an ongoing basis.
+ Actively engages in teaching new skills and reinforcing learned skills including but not limited to, general wellness techniques, safety, diet and nutrition, new procedures and equipment, medications, and emergency procedures.
+ Uses effective communication skills with patients and families.
+ Communicates with physicians on an ongoing basis.
+ Oversees all paraprofessional staff including students, volunteers, CNAs and provides directives as appropriate.
+ Uses effective telephone listening and communication skills to assure safe, quality care according to the standards of care of Pediatric Skilled Nursing.
+ Uses critical thinking and problem solving skills to overcome obstacles that may interfere with the quality of nursing care delivered.
+ Completes all documentation of patient care within a timely manner in accordance with Pediatric Skilled Nursing policies.
+ Responsible for participating in the orientation of new nurses to the PSN.
+ Cognizant of case management needs of patients/families and works with the clinical nurse supervisor to establish and implement a plan with established outcomes and time lines.
+ Maintains patient/family confidentiality at all times
+ Participates actively in care conferences and home visits as needed.
+ Works in partnership with leadership regarding quality improvement practices to develop appropriate measures in support of program outcomes.
+ Participates in department quality improvement planning activities.
+ Collaborates with RN Supervisors to reconcile medications.
+ Collaborates with RN Supervisors and Child Care Supervisor to create assignments and transportation nurses for following day.
**_Required Technical Skills, Experience, Education, and Credentials_** **:**
+ Graduate of an accredited School of Nursing
+ Current WI Nursing License, without limitations that are incompatible with duties, responsibilities, supervision or practice setting
+ Must be CPR certified at the start of hire and must maintain active CPR certification through periodic renewal as dictated by the certification.
+ Experience with pediatric special needs clients is preferred.
_This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position._ _The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. CFI is an Equal Opportunity/Affirmative Action Employer and promotes a Drug Free Work Environment._
Certified Nursing Assistant - PSN
Centers for Independence job in Milwaukee, WI
**Job Purpose:** The Certified Nursing Assistant for the Pediatric Skilled Nursing functions as a member of the patient care team performing basic tasks within the scope of certification and demonstrated competence. Performs nursing tasks delegated by a registered nurse under the direction and supervision of registered nurse or other licensed personnel.
**Essential Job Functions:**
_(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)_
+ Responsible for the supervision and safety of clients in a multi-discipline care setting.
+ Required to observe client activities, detect areas of danger, and distinguish when clients who are non-communicative are in need of personal cares, and converse clearly with clients and staff on a frequent basis
+ Performs basic personal care tasks such as bathing and mouth care, grooming, dressing, toileting, eating assistance, and skin care.
+ Provides basic nursing skills within a level of competency and as delegated by a licensed nurse. i.e., hygiene, physical cares, intake/nutrition including GT and JT feed administration and light meal preparation, ambulation/exercise, maintaining infection control and safety, assists with tracheostomy and GT stoma cares.
+ Provides basic restorative services including the application of assistive devices for ambulation, range of motion exercises, proper turning and positioning in bed and chair, bowel and bladder training and use and care of prosthetic devices.
+ Works collaboratively with childcare staff to meet all aspects of developmental and academic needs of the child. Assists teachers, other staff, and clients to participate in and engage clients in client activities.
+ Accompany the children on field trips and outdoor play as needed.
+ Performs light housekeeping tasks, i.e., toy cleaning, laundry, dishwashing, etc.
+ Cleans equipment and supplies after use and reports any deficiencies or unsafe equipment to the RN in charge or appropriate personnel immediately.
+ Communicating effectively with clients and families, assures confidentiality of all patient/family information.
+ Works in partnership with the quality department to develop appropriate measures in support of program outcomes.
+ Participates in department quality planning activities, e.g., continuous improvement, Logic models, performance metrics, etc.
+ Must maintain all certifications
+ Other duties as assigned.
**Qualifications**
**Required Education, Experience, Certifications, Licensure and Credentials:** _(Where appropriate, education and/or experience may be substituted)_
**Minimum Required Education:** N/A
**Minimum Required Experience:** N/A
**Required License - Certification - Registration** : WI Nursing Assistant License (without limitations)
**Travel Type:** None
**Knowledge, Skills, & Abilities:**
+ Skills, completed a certified nursing assistant, home health aid, or hospice aid instructional program and competency evaluation program.
+ Ability with pediatric special needs clients is preferred
+ Ability to complete the required competencies within the first 90 days of employment:
CPR certification
Specimen collection
Suctioning: oral, nasal, tracheostomy (optional with additional training)
Assisting with tracheostomy cares knowledge of respiratory anatomy.
Vital signs: apical pulse, axillary temperatures, B/P, pulse oximeter with knowledge of pediatric parameters
Respiratory equipment: cleaning, disinfection, changing, maintenance, attaching to child in accordance with program policy.
Child development
+ Ability to Promote a friendly climate by maintaining cooperation, pride, and trust with coworkers
**Physical Requirements, Visual Acuity, and Work Conditions:**
**Physical Requirements** : Must frequently be able to move, transport, position, push/pull and/ or lift objects or equipment weighting at least 50 pounds 450 feet. Must be able to safely push a person in a wheelchair ramp in various weather conditions. Must be able to transfer a person from a wheelchair to the toilet, chair, or van seat or car with use of a gait belt or manual or power Hoyer lift.
Reaching, Extending hand(s) and arm(s) in any direction. Standing for sustained periods of time. Using Stairs. Walking, moving about on foot to accomplish tasks, pushing, pulling. Lifting, raising objects from a lower to a higher position or moving objects horizontally from position to-position. Fingering, picking, pinching, grasping items, typing, or otherwise working.
Talking, expressing, or exchanging ideas by means of the spoken and written word. Hearing, perceiving the nature of sounds at normal speaking levels with or without correction.
**Visual Acuity** : The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, viewing a computer terminal; extensive reading with or without adaptive equipment.
**Working Conditions** : Work is performed largely in the community but may at times include an office environment or other various settings. The worker is subject to inside and outside environmental conditions, protection from weather conditions is necessary.