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Become A Center Manager

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Working As A Center Manager

  • $128,780

    Average Salary

What Does A Center Manager Do At Sears Holdings

* Assists in planning and strategy to lead Auto Center to ensure achievement of business goals in sales and service
* Teaches, Manages and provides positive and constructive feedback
* Plans, directs and supervises the work and productivity levels of Associates to ensure standards are met or exceeded
* Recognizes, encourages and acknowledges excellent customer service
* Performs as the Customer Experience Manager on duty
* Ensures delivery of speed and expertise to the customer through assistance in management of day to day business processes and programs
* Responsible for determining appropriate outcomes to customer issues and concerns by making sound business decisions
* Achieves personal sales and service goals and helps team in achieving the same
* Delivers speed and expertise to the customer through daily execution of business processes and programs
* Miscellaneous duties as assigned

What Does A Center Manager Do At Nextera Energy

* Manage numerous Control Room Controllers that support the CRM
* Set CR schedules for Control Room Controllers
* Help configure alarm parameters in the SCADA system
* Facilitate alarm documentation & rationalization
* Analyze and investigate stale, nuisance, or otherwise malfunctioning alarms
* Document and track non-functional SCADA points
* Prepare, distribute, and track management of change documentation for controllers
* Coordinate and document controller training
* Track controllers’ hours of service & document deviations from allowable limits
* Participate in procedure writing and editing
* Prepare reports, forms, etc. for required documentation per CRM policies
* Maintain physical & electronic archives of all CRM documentation
* Perform various other miscellaneous administrative tasks to support the CRM program
* Job Overview
* Employees in this position apply diversified knowledge of production and engineering principles to a broad variety of assignments and related fields.
* This includes an understanding of systems, major components, and failure modes within their assigned fleets or sites.
* Individuals in this role apply a complete understanding of the operational model and continued diligence in updating, maintaining, and teaching the use and execution of the Production and Production Assurance Processes.
* Job Duties & Responsibilities
* Works to actively improve reliability performance of assigned sites
* Performs root cause analysis for the fleet
* Leads and participates in quality and six sigma improvement projects
* Leads group of peers on small projects and exhibits leadership ability on team projects
* Performs other job-related duties as assigned
* Required Qualifications

What Does A Center Manager Do At at&T

* Supervise the 24x7 centralized operations staff in the activities associated with the identification, prioritization, and resolution of operational issues to ensure service levels and objectives are met.
* Refers issues to Tier 3 staff for resolution as required, tracks and monitors response/resolution time, and verifies user acceptance.
* Responsibilities include:
* Implementing moderately complex core business processes and assists in process improvement initiatives to enhance customer service.
* Identifies process matters of significance or enhancements and implements.
* Leading Incident Response during critical outages and ensuring proper notification to management and customer POCs.
* Evaluating employees to enhance their performance, development, and work product.
* Addresses performance issues and makes recommendations for personnel actions.
* Leading incident response during critical outages and ensuring proper notification to management and customer POCs.
* Preparing Daily Report on Incidents/Change/Problem tickets and SLA status
* Preparing summary report on all Major incidents occurring on shift
* Preparing Operations Center scheduling
* Shall have seven (7) years of experience that may include a combination of work history and education.
* A master’s degree is equivalent to 6 years of experience, a bachelor’s degree is equivalent to 4 years of experience and an associate’s degree is equivalent to 2 years of experience.
* The degree must be from an accredited college or university.
* Must have experience working with customer technology and support requirements.
* Experience working with SLAs
* Strong time management and communication skills
* Strong interpersonal and presentation skills
* Strong troubleshooting and technical skills in networking and desktop support.
* Experience with enterprise management monitoring tools such as HP Openview, Solarwinds, or Splunk a plus.
* Experience with ITSM tools such as Remedy, Service Now, Service Manager, or equivalent required
* Experience scheduling in a 24x7 environment

What Does A Center Manager Do At Aramark

* Ensure proper staffing for every event.
* Ensure all Front and Back of House Staff properly trained to ARAMARK and regulatory standards
* Ensure food & beverage standards are met consistently.
* Work with culinary team to ensure consistent quality and speed of service.
* Participate along with Executive Chef to plan and implement menu as applicable
* Participate along with Special Event and Marketing Staff to ensure expectations of guests are met at every event.
* Participate actively in all regulatory matters, DOT/Coast Guard.
* Develop and maintain mutually beneficial business relationships with clients.
* Focus on retaining existing business and building base business.
* Review financial statements and data, utilizing financial data to improve profitability.
* Prepare and control operational budgets.
* Manage Food and Beverage Operations to the ARAMARK Food Fundamentals Standards.
* Drive high performance meetings and strong communication plans.
* Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance.
* Facilitate coordination and communication between support functions.
* Manage customer support by following Be the Difference guidelines as well as Sales and Marketing activities.
* Respond quickly to customer concerns and correct potential problems before they affect the guests.
* Consider customer satisfaction and return business to be of the utmost importance.
* Collaborate with General Manager and ARAMARK leadership in the development of strategic plans for operation.
* Implement and manage operational plans.
* Uphold company food safety standards, food handling and sanitation requirements to ensure the health and safety of our customers and employees.
* Inspects food facilities as needed.
* Create, develops and execute maintenance projects and capital plans for operation.
* Responsible for bid processes, project submittal and project management

What Does A Center Manager Do At Fedex Office

* This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
* Achieve company objectives for sales and profit performance and customer experience objectives within the Center
* Direct supervision of team members, including responsibility for:
* Hiring of all team members and monitoring new hire orientation procedures
* Training and evaluating the efficiency and productivity of team members by establishing performance standards and objectives; conducting regular Operations Reviews and Performance Appraisals and making recommendations for wage increases and promotions, when applicable; ensuring execution on all people related initiatives (i.e. bench planning, climate survey follow up)
* Initiating disciplinary procedures, as necessary, for team members, up to and including termination of employment
* Ensuring compliance with Standard Operating Procedures (SOP) as immediate supervisor of team members
* Ensuring a positive customer experience
* Ensure the maintenance of fiscal reporting procedures within center, including accounts receivable, inventory reports, daily sales recaps, and daily bank deposits in full compliance with established company policies
* Monitor and direct marketing activities within center to achieve pre-established sales objectives including monthly marketing calendars, media advertising, specialized sales, in-store signage, etc
* Recommend equipment and machinery required for efficient production operations and for monitoring inventory level of supplies and materials
* Ensure Federal/State Law safety requirements are established within center.
* In addition, may be required to perform quarterly safety inspections of center
* Ensure team members within center are consistently applying FedEx Office Policies and Procedures
* Ensure center cleanliness and execution of internal processes

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Center Manager jobs

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Center Manager Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • German

  • Russian

  • Arabic

  • Chinese

  • Italian

  • Polish

  • Mandarin

  • Carrier

  • Japanese

  • Korean

  • Tagalog

  • Portuguese

  • Czech

  • Turkish

  • Cantonese

  • Greek

  • Dakota

  • Swedish

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Center Manager

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Center Manager Education

Center Manager

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Real Center Manager Salaries

Job Title Company Location Start Date Salary
Center of Excellence Manager Regal-Beloit Corporation Beloit, WI Jul 31, 2011 $138,000
Customization Engineering Center Manager MOXA Americas, Inc. Brea, CA Sep 20, 2013 $132,353
Competency Center Manager Tibco Software Inc. Atlanta, GA Oct 01, 2012 $132,000
Manager, North American Mold Manufacturing Center Desma USA, Inc. Hebron, KY Sep 15, 2015 $130,645
Test Center Manager Ibase Consulting of Fairfield County, LLC San Diego, CA Jul 17, 2016 $125,000
Test Center Manager Ibase Consulting of Fairfield County, LLC San Diego, CA Jun 07, 2016 $125,000
Noam Opfc Competency Center Manager Givaudan Flavors Corporation Cincinnati, OH May 31, 2015 $124,313
Manager, Tech, Innovation Nerve Center Deloitte Consulting LLP Chicago, IL Oct 15, 2014 $116,700 -
PSX Competency Center Manager Americas Schneider Electric USA, Inc. Andover, MA May 07, 2016 $113,700
Safety Execution Center Manager ABB Inc. Houston, TX Nov 20, 2015 $109,703 -
Delivery Center Manager Capgemini America, Inc. Jersey City, NJ Feb 03, 2013 $108,534 -
Network Design Radio Competence Center Manager Alcatel Lucent USA, Inc. Hillsborough, NJ Sep 18, 2015 $107,078 -
Manager, Fruit and Vegetable Center of Excellence Pepsico, Inc. Somers, NY Aug 03, 2015 $105,000
Technology Center Manager ABB Inc. Raleigh, NC Jun 21, 2016 $101,155 -
Technology Center Manager ABB Inc. Raleigh, NC May 16, 2016 $101,155 -
Test Center Manager Ibase Consulting of Fairfield County, LLC San Diego, CA Sep 13, 2015 $100,000
Network Design Radio Competence Center Manager Alcatel-Lucent USA Inc. Hillsborough, NJ Sep 10, 2013 $100,000
Network Design Radio Competence Center MGR Alcatel-Lucent USA, Inc. (DBA Nokia) Hillsborough, NJ Oct 09, 2016 $100,000
Manager Patient Center for Outcomes Research Advocate Health and Hospitals Corporation Park Ridge, IL Jan 05, 2016 $98,000 -
Technical Center Manager B&P Process Equipment and Systems, LLC Saginaw, MI Mar 03, 2014 $97,000
Dairy Cow Transition and Research Center Manager Northern Plains Dairy, LLP Nicollet, MN Sep 01, 2013 $93,000
Technical Center Manager AXIM Concrete Technologies, Inc. OH Jan 02, 2012 $84,996
Artificial Lift (ART) Center Manager Schlumberger Technology Corporation Shreveport, LA Jan 01, 2011 $84,219 -
Physical Therapist/Center Manager Kessler Institute for Rehabilitation, Inc. Bedminster, NJ Sep 30, 2016 $83,533 -
Physical Therapist/Center Manager Kessler Institute for Rehabilitation, Inc. Weehawken, NJ Sep 12, 2016 $82,389 -
Physical Therapist/Center Manager Kessler Institute for Rehabilitation, Inc. Weehawken, NJ Dec 09, 2016 $82,389 -
Center Manager Kessler Institute for Rehabilitation, Inc. South Plainfield, NJ Sep 15, 2014 $82,347 -
Technical Assistance Center Manager/Coordinator (S Radware, Inc. Mahwah, NJ Oct 01, 2011 $82,000
Prosthetic & Orthotic Center Manager Ortho Engineering, Inc. Los Angeles, CA Aug 05, 2010 $80,000

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Top Skills for A Center Manager


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Top Center Manager Skills

  1. Disciplinary Procedures
  2. Safety Programs
  3. Facility
You can check out examples of real life uses of top skills on resumes here:
  • Initiated disciplinary procedures, up to and including termination of employment.
  • Implement safety programs, including maintaining records, to comply with DOT and FDA.
  • Manage, plan, direct, supervise and coordinate overall operation of restaurant and bar facility and personnel.
  • Assisted in operating a chain of check cashing stores, which provided financial services to customers.
  • Conducted quarterly staff evaluations, input of payroll, staff scheduling, protection of bank personnel, property and assets.

Top Center Manager Employers

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