How to hire a center manager

How to hire a center manager, step by step

Here's a step-by-step center manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a center manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new center manager
• Step 8: Go through the hiring process checklist

What does a center manager do?

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1. Identify your hiring needs

   Before you post your center manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a center manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A center manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, center managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of center managers and their corresponding salaries.

   Type of Center Manager	Description	Hourly rate
   Center Manager	Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.	$16-43
   Manager, Center Operations	The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns... Show more	$18-46
   Case Manager Supervisor	The job of case manager supervisors is to supervise case managers in clinical healthcare facilities or social work organizations. They usually work for organizations providing services for people with disabilities, the homeless, and other people in need... Show more	$16-35

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • OSHA
   • Patient Care
   • Safety Procedures
   • Professional Development
   • Keeping Track
   • Performance Management
   • Customer Satisfaction
   • Payroll
   • Cash Management
   • Cleanliness
   • Direct Reports
   • Local Regulations
   • Human Resources

   Check all skills

   Responsibilities:

   • Achieve or exceed SLA's by proactively managing multiple desktop support queues.
   • Create and manage the Facebook page for the station.
   • Manage multiple vendors for a variety of HVAC work.
   • Manage the disposition of vehicles and assets from facilities that are closed during DHL restructuring.
   • Perform all administrative and management duties require to operate the contact center and achieve all assign KPI's.
   • Manage the image, cleanliness and in-stock presentation of selling floor, stockrooms, back shop and entire facility.

   More center manager duties

3. Make a budget

   Including a salary range in your center manager job description helps attract top candidates to the position. A center manager salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a center manager in Montana may be lower than in New Jersey, and an entry-level center manager usually earns less than a senior-level center manager. Additionally, a center manager with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average center manager salary

   $56,284yearly

   $27.06 hourly rate

   ---

   Entry-level center manager salary

   $35,000 yearly salary

   Updated December 30, 2025

   Average center manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New Jersey	$91,062	$44
   2	District of Columbia	$83,400	$40
   3	New York	$78,991	$38
   4	Maryland	$75,109	$36
   5	California	$74,867	$36
   6	Virginia	$74,757	$36
   7	Massachusetts	$74,521	$36
   8	Washington	$68,202	$33
   9	Connecticut	$67,182	$32
   10	Illinois	$66,507	$32
   11	Georgia	$64,497	$31
   12	Tennessee	$64,179	$31
   13	Colorado	$63,718	$31
   14	North Carolina	$63,176	$30
   15	Indiana	$62,933	$30
   16	Pennsylvania	$62,383	$30
   17	Ohio	$59,558	$29
   18	Texas	$58,488	$28
   19	Minnesota	$57,290	$28
   20	Kansas	$56,208	$27

   Average center manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Capgemini	$111,447	$53.58	96
   2	TIBCO Software	$103,291	$49.66
   3	Oracle	$96,085	$46.19	2,054
   4	Palo Alto Networks	$92,821	$44.63	35
   5	PSEA	$89,620	$43.09	4
   6	ABB	$89,466	$43.01	73
   7	Carnegie Mellon University	$88,519	$42.56	2
   8	University of Virginia	$87,610	$42.12	19
   9	Brigham and Women's Hospital	$85,154	$40.94	15
   10	University of California-Berkeley	$84,351	$40.55
   11	Salesforce	$83,709	$40.24	42
   12	Michigan State University	$83,512	$40.15	7
   13	Supermicro	$83,412	$40.10	14
   14	Georgetown University	$83,299	$40.05	15
   15	Barclays	$83,003	$39.91	2
   16	CDI	$82,767	$39.79
   17	Praxair	$82,673	$39.75
   18	Rady Children's Hospital And Health Center	$82,127	$39.48	3
   19	Conga	$81,731	$39.29
   20	Vanderbilt University Medical Center	$81,628	$39.24	5

4. Writing a center manager job description

   A job description for a center manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a center manager job description:

   Center manager job description example

   Seeking: compassionate individuals looking to help make a difference! If you are passionate about making a difference in someone's life and want to work for an organization that appreciates and recognizes their employee's success, we encourage you to apply today! Our Full-time opportunities offer: Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time Employer funded Pension Plan (company contributions begin after 1 year of employment) Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life Flexible Spending Accounts Remitted Tuition program Eligibility for the Federal Government's Public Student Loan Forgiveness Program Some of these benefits are also available to Part-time employees as well! SCOPE AND PURPOSE OF POSITION: The Recovery Center Care Manager is a highly skilled and specialized position; responsible for the engagement, outreach, enrollment, and ongoing health home care management services to individuals utilizing The Salvation Army Recovery Center. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Identify and enroll eligible individuals into health home care management program from The Salvation Army Recovery Center. Provide comprehensive care management services that address medical/behavioral/social health needs of clients being served, with the goal of improving individual health outcomes. Complete required assessments with client, facilitating team meetings, writing comprehensive plan of care, documenting all activities that take place, making referrals to community providers for additional services, etc., utilizing effective time management skills. Communicate regularly with client care team, including Managed Care Organization, physicians, therapists, to provide up to date information regarding client's care. Perform face-to-face visits with clients in their home, the Recovery Center, or other community locations, to meet Health Home and agency guidelines, adjusting visit duration and frequency based on client need. Care manager must be comfortable making home visits to client's homes, working with behavioral and medical health providers and other community partners. Document all care management activities that take place, demonstrating client and collateral contact over the course of each month. Manage a caseload size of 15-25 individuals Participate in weekly supervision. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs. Qualifications SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS.
   • Bachelors Degree in Qualifying Field (social work, psychology, nursing, counseling, community mental health, education, child and family studies and/or other human services field) with a minimum of 2 years of relevant experience. Master's Degree in Social Work with a minimum of 1 year relevant experience or CASAC with 2 years of relevant experience preferred.
   • Relevant experience shall consist of: providing direct service to people with Serious Mental Illness and/or Alcoholism/Substance Abuse.
   • Possess excellent communication skills.
   • Strong attention to detail and solid organization and time management skills.
   • Work effectively and knowledgeably across a broad spectrum of cultural, ethnic, and racial communities
   • Ability to work in an effective and focused manner when self-directed and beyond immediate oversight.
   • Ability to deliver person-centered services.
   • Knowledge of community resources and counseling/social work practices with high risk populations.
   • Requires computer proficiency in databases/electronic health records.
   • Must have valid driver's license that meets The Salvation Army insurance requirements
   • Must have regular access to a vehicle to provide home visits and outreach services
   • Perform all duties associated with job responsibilities
   
   We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

   Copy this example

   

5. Post your job

   To find the right center manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with center managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit center managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your center manager job on Zippia to find and recruit center manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting center managers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new center manager

   Once you've selected the best center manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a center manager?