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Center manager skills for your resume and career

15 center manager skills for your resume and career
1. Patients
- Coordinated with referring orthopedic and neurological physicians in care and treatment of patients immediately after injury through post surgical rehabilitation.
- Developed long-term sales strategy focused on helping primary-care physicians identify and manage their early-stage respiratory patients.
2. OSHA
- Facilitated cost reduction and improved DOT and OSHA compliance through development and execution of newly promoted supervisor development plans.
- Maintained and administered OSHA standard equipment certifications for employees on safety training and operation for all industrial equipment.
3. Patient Care
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.
- Participated in collaborative programs within our clinic network gathering patient care information on asthma and diabetes to share with federal programs.
- Monitored daily health center operations to insure timely patient care, productivity, and compliance with organization procedures and documentation.
4. Safety Procedures
Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.
- Followed and administered center security and safety procedures reporting discrepancies to District Mgr.
- Report discrepancies directly to District Supervisor while following center security and safety procedures.
5. Professional Development
Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.
- Managed three levels of personnel, evaluating performance, identifying training needs and managing continuing employee professional development.
- Coordinated hiring, training, and ongoing professional development of property management and administrative staff.
6. Keeping Track
- Managed a team of 5-9 associates, keeping track of their training and certification progress.
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- Deliver solid coaching, communication and performance management practices to drive efficient and accurate service delivery.
- Full scope performance management including recruiting, talent development, training and performance counseling.
8. Customer Satisfaction
- Received special recognition reward for ensuring quality and customer satisfaction while leading two repair center consolidations involving $2.5 million.
- Worked with internal and external customers to promote customer satisfaction and ensure that Verizon met all of its regulatory requirements.
9. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Maintained office services by organizing office operations and procedures, while preparing payroll and controlling incoming and outgoing correspondence.
- Cashed payroll, personal and government checks adhering to established risk management criteria.
10. Cash Management
- Center management with cash management, financial reporting, and other financial responsibilities.
- Reconciled bank accounts; negotiated corporate cash management, collections and credit applications.
11. Cleanliness
- Oversee every aspect of club, including daily cleanliness of front desk, locker rooms and fitness floor.
- Maintained cleanliness and minor repairs of up to 20 TOMRA recycling units in entire redemption center.
12. Direct Reports
- Coordinate management direct reports on expected climate and morale focus within centers.
- Supervised seven direct reports including adjunct college faculty and contract trainers.
13. Local Regulations
Laws that are limited in application to a particular constituency are called local laws.
- Reviewed and evaluated facility activities in order to ensure conformance with state and local regulations.
- Manage all hazardous waste in compliance with state, federal, and local regulations, including scheduling into TSDF's/Disposal facilities.
14. Human Resources
Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.
- Maintained all disciplinary occurrences, track occurrences, and coordinate counseling with Human Resources including drafting and administering improvement plans.
- Collaborate with human resources departments to ensure the implementation of consistent disciplinary action strategies in cases of compliance standard violations.
15. Financial Services
Financial services are economic services that are offered by the finance sector, which includes banks, financial institutes credit-card agencies, insurance companies, accountancy firms, and others that handles assets. Organizations in the financial services sector are concerned with money and risk management.
- Marketed financial services through cross-selling and solicitation achieving monthly store acknowledgment.
- Presented all ACE financial services through cross-selling and solicitation and met monthly and yearly Contribution To Plan (CTP) goals
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Associate Professor, Zicklin School of Business at Baruch College - City University of New York
- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.
List of center manager skills to add to your resume

The most important skills for a center manager resume and required skills for a center manager to have include:
- Patients
- OSHA
- Patient Care
- Safety Procedures
- Professional Development
- Keeping Track
- Performance Management
- Customer Satisfaction
- Payroll
- Cash Management
- Cleanliness
- Direct Reports
- Local Regulations
- Human Resources
- Financial Services
- Employee Engagement
- Center Management
- Chrome
- FDA
- Federal Regulations
- Local Laws
- Staff Development
- HIPAA
- Pathogens
- Medicare
- Safety Program
- CLIA
- Disciplinary Actions
- Process Improvement
- PowerPoint
- Inventory Control
- KPI
- POS
- Wire Transfers
- Performance Reviews
- Various Training
- Staff Training
- Performance Appraisals
- Performance Evaluations
- Front Desk
- Performance Standards
- Customer Complaints
- Delinquent Accounts
- Inventory Management
Updated January 8, 2025