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Become A Center Supervisor

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Working As A Center Supervisor

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information

  • Deal with People

  • Mostly Sitting

  • $52,630

    Average Salary

What Does A Center Supervisor Do At Nascentia Health

* Abilityto analyze statistical data and reports collected from the customer contacts bythe Care Navigators to make sure that customers are satisfied by the phoneinteraction and the services offered.
* Playa role in the recruitment process and assist in interviewing candidates forfuture positions.
* Takecalls that Navigators can t handle and be available when a Navigator appears toneed assistance
* Monitorqueue and track inbound calls.
* Keep department aware of inbound calls, callswaiting, abandonment rate, etc
* Motivateand encourage staff through positive communication and feedbackTeachcommunication and interpersonal skills to staff members and oversee on-boardingprogress for new hires.
* Assistswith difficult phone calls, monitors and provides feedback and education toimprove performance, accuracy, efficiency and productivity.
* Superviseand monitor communication center team goals and call handling quotas.
* Followall communication procedures, guidelines and policies

What Does A Center Supervisor Do At Gallagher

* Leads, coaches, develops, evaluates, and monitors staff to ensure deadlines are met
* Develops and monitors the controls to ensure timely and accurate reconciliation, payment, formal reporting and compliance to financial policies and SOX requirements
* Maintains the purchase ledger function and ensures the payment of all invoices and expense claims
* Analyze, research, and resolve complex problems
* Review and implement process efficiencies
* Prepare and/or approve balance sheet account reconciliations; associated tasks typically include ledger reconciliation and dealing with all invoice and expense claim queries
* Additional Considerations:
* May also be responsible for higher level accounting work and audit remediation tasks

What Does A Center Supervisor Do At The City of Houston

* FUNCTIONS
* This individual will plan, organize and coordinate social and athletic activities.
* Inspect pool daily for hazardous conditions that may have occurred overnight.
* Complete work orders for repair the same day.
* Check chemical readings every hour.
* Promote, coordinate, recruit and teach/coach the competitive swim program at local, district, and city level.
* Prepare reports, time sheets and other documents for submission by stated deadline.
* Provide site and program information on services.
* Perform other duties as assigned

What Does A Center Supervisor Do At Missionessential

* Direct the execution of IBS GRC 24/7 operations and training in accordance with IBS requirements, plans and policy as defined by IBS and CCMD management
* Actively communicate IBS health & status with diverse operational elements among Combatant Commands (CCMDs), National Agencies, Collaborating Nations IBS organizations and watch centers
* Collaborate at all levels of the IBS Enterprise to rapidly develop solutions to resolve issues and mitigate impact to operations
* Develop, execute and maintain a standardized IBS GRC Watch Certification and training program to ensure GRC knowledge, processes and working aids keeps pace with system updates and emerging technologies
* Manage tasking and request for IBS Enterprise trend analysis with respect to whole
* Enterprise and/or node/data pathway level availability, reliability, operational requirements compliance, degradation/outage after action root cause analysis and mitigation reporting as directedResponsible for the administration and activities of personnel assigned to the IBS GRCHandle and resolve daily issues, concerns and grievances of assigned personnelPerform other duties as

What Does A Center Supervisor Do At Marvin Windows and Doors

* Provide work direction to employees
* Manage day to day operations of the retail side of our business
* Assist customers with products and services
* Work with department heads on product selection, merchandising, and effective buying
* Work with all employees on product knowledge, salesmanship, and customer service
* Schedule and staff the store; including hiring of full-time, part-time and temporary employees
* Effectively communicate with customers, employees and suppliers
* Quickly resolve customer service and supplier issues

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Center Supervisor Demographics

Gender

  • Male

    52.5%

  • Female

    45.8%

  • Unknown

    1.8%

Ethnicity

  • White

    79.5%

  • Hispanic or Latino

    12.0%

  • Asian

    6.3%

  • Unknown

    1.7%

  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    64.3%

  • French

    7.5%

  • Italian

    5.5%

  • German

    4.0%

  • Mandarin

    2.5%

  • Chinese

    2.0%

  • Portuguese

    2.0%

  • Tagalog

    1.5%

  • Cantonese

    1.5%

  • Kurdish

    1.0%

  • Persian

    1.0%

  • Japanese

    1.0%

  • Carrier

    1.0%

  • Russian

    1.0%

  • Arabic

    1.0%

  • Korean

    1.0%

  • Swahili

    0.5%

  • Dakota

    0.5%

  • Kinyarwanda

    0.5%

  • Polish

    0.5%
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Real Center Supervisor Salaries

Job Title Company Location Start Date Salary
RS Service Center Supervisor Gulfstream Aerospace Corporation Savannah, GA Jul 07, 2015 $105,654
Regional Competency Center Supervisor SMA America LLC. Rocklin, CA Sep 19, 2015 $101,670 -
$110,000
Service Center Supervisor Gulfstream Aerospace Corporation Savannah, GA Jun 08, 2015 $71,843
Garden Center Supervisor Adams Fairacre Farms, Inc. Lake Katrine, NY Aug 19, 2016 $50,794
Fulfillment Center Supervisor Staples, Inc. Framingham, MA Jan 11, 2012 $47,000

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Top Skills for A Center Supervisor

NewProceduresOutstandingCustomerServiceDirectSupervisionMilitaryPersonnelEnsureSafetyFacilityPayrollEmergencySituationsDailyOperationsFinancialCustomerSatisfactionStaffMembersChildResourcePhoneCallsDailyActivitiesDataEntryLogisticsAdditionalPerformanceReviews

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Top Center Supervisor Skills

  1. New Procedures
  2. Outstanding Customer Service
  3. Direct Supervision
You can check out examples of real life uses of top skills on resumes here:
  • Developed & implemented new procedures for Copy Center operations.
  • Provided outstanding customer service including resolving complaints and scheduling conflicts.
  • Assisted in coordinating counseling services for consumers with psychological conditions under the direct supervision of a licensed mental health professional.
  • Supervised 5 subordinates in reviewing and correcting over 1,000 Military Personnel records ensuring their success on readiness inspections.
  • Prioritized duties and delegated responsibilities to ensure safety and clinical coordination.

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