We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
Approaching service and sales needs with patience, honesty, and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How were redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the companys success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
* Effective at balancing customer experience and performance goals.
* 6 months of customer service and/or sales experience, Retail environment preferred
Whats in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Uncapped commission earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
* BONUSES: Monthly sales incentive programs, contests, rewards and more.
What must haves do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours) or Part Time (20+ hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$24k-32k yearly est. 4d ago
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Warehouse Inventory Specialist_Shift_1
Neovia 4.1
Atlanta, GA job
Responsible for providing inventory reconciliation services to Neovia Logistics clients. The primary work involves analysis of current and historical part data from multiple systems to process inventory adjustments and/or other required actions to correct discrepant stock.
The specialist will make adjustments or corrections with appropriate documentation when needed. Continuous improvement of processes to reduce the need for inventory adjustments is the core of the Neovia inventory accuracy philosophy. A high degree of quality and timeliness is expected.
JOB RESPONSIBILITIES
Complete reconciliation workload as assigned by Supervisor.
Proactively communicate with facility audit leaders to identify and execute analysis for resolving inventory issues.
Provide analysis of current and historical part data from multiple systems to process inventory adjustments and/or other required actions to correct discrepant stock
Assist in data collection, analysis, and accuracy improvements as needed.
Assist in developing client reporting and presentations.
Participating in special projects as needed.
Approximately 10% travel, including overnight, is required.
Perform other responsibilities as assigned.
Adhere to Neovia corporate policies and core values
QUALIFICATIONS
Associates degree from an accredited College or University in a closely related field or an equivalent combination of education, experience, and certification. Bachelor's degree preferred.
At least 1 year of relevant experience.
Recent experience with inventory reconciliation and warehouse management systems.
Recent experience in service parts logistics preferred
Some experience applying Six Sigma methodology with supply chain processes preferred.
PHYSICAL REQUIREMENTS
Work is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting item weighing up to 15 pounds.
ADDITIONAL INFO
$18k-28k yearly est. 45d ago
Content Strategist
Ciena 4.9
Atlanta, GA job
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
Lead and manage content migration projects, including transitioning Adobe FrameMaker to Adobe Experience Manager (AEM) and unstructured FrameMaker to structured DITA workflows.
Oversee and optimize structured content workflows utilizing DITA standards, DITA Open Toolkit (DITA-OT), and DITAVAL conditional processing profiles.
Manage large-scale data ingestion into AI models and ensure seamless integration with content systems.
Develop and maintain structured content using tools such as Oxygen XML Editor, Markdown language, and XML/HTML editors.
Implement coding and scripting solutions to streamline content workflows and enhance efficiency.
Establish and maintain metadata, taxonomy, and ontology best practices using tools like PoolParty, ensuring content organization and discoverability.
Collaborate across teams-including marketing, design, product, and leadership-to align content strategies with business objectives and user needs.
The Must Haves:
Expertisein management of Adobe Experience Manager (AEM) and other CCMS systems.
Proven experience migrating content from Adobe FrameMaker to AEM and unstructured FrameMaker to structured DITA workflows.
Advanced knowledge of DITA standards, DITA Open Toolkit (DITA-OT), and DITAVAL conditional processing profiles.
Proficiency in ASCII docs to DITA conversion and direct publishing from AEM sites.
Strong coding and scripting skills, with expertise in Markdown and XSLT languages.
Hands-on experience with Oxygen XML Editor, HTML/XML editors, and Linux environments.
Experience with Antenna House formatter and graphics conversion to SVG formats.
Experience with Apache FOP formatter
Familiarity with cloud services like AWS, Google Cloud, or Azure, as well as Kubernetes and Docker.
Nice to Haves:
Knowledge of Agile methodologies and project management frameworks.
Experience ingesting large datasets into AI models and integrating AI workflows to generate first draft documentation from code.
Expertise in metadata, taxonomy, and ontology management using PoolParty or similar tools.
Familiarity with Linux-based systems and advanced scripting for workflow automation.
Strong presentation skills and ability to communicate technical concepts effectively across teams.
Strategic thinking and creativity in balancing user needs with business goals.
Pay Range:
Canada: $104,000.00 - $166,100.00 CAD
USA: $$141,700.00 - $226,300.00 USD
#LI-JD
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$141.7k-226.3k yearly 5d ago
Operations Manager
Echostar 3.9
Forest Park, GA job
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
**Department Summary**
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
**Job Duties and Responsibilities**
This is an exciting opportunity to independently manage a complex business while building a career path to multi-site senior level leadership opportunities. As the senior site leader, the Operations Manager is responsible for the overall success of the facility by directing employee activity to achieve performance goals. If you are a strong leader with management experience, excellent interpersonal skills, and a customer service focus, then this management role is a great opportunity to advance your career!
**Key Responsibilities:**
+ Independently manage a complex business while building a career path to multi-site senior level leadership opportunities
+ Responsible for the overall success of the facility by directing employee activity to achieve performance goals
+ Responsible for overseeing facility operations while leading, mentoring, and directing managers and service technicians
**Skills, Experience and Requirements**
**Education and Experience:**
+ Bachelor's degree from a four-year college or university strongly preferred
+ 2 years management experience or equivalent combination of education and experience
**Skills and Qualifications:**
+ Strong leader with management experience
+ Excellent interpersonal skills
+ Customer service focus
+ Flexibility, innovation and the ability to manage staff, responsibilities and priorities in a fast paced, growth-oriented and time-critical environment
+ Ability to effectively respond to and interact with staff at all levels of the organization
+ Excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills
+ Willingness to work flexible schedules including weekends, holidays and evenings
Visa sponsorship not available for this role
**Salary Ranges**
Compensation: $83,950.00/Year - $98,000.00/Year
**Benefits**
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** )
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.
At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.
$84k-98k yearly Easy Apply 19d ago
Offer Management Pricing Analyst
Granite Telecommunications LLC 4.7
Atlanta, GA job
As an Offer Management Pricing Analyst at Granite Telecommunications, the role will focus on coordinating the company's efforts in creating customer quote proposals. Offer Management Pricing Analyst's will work closely with the Premier and Sales Department to ensure pricing accuracy of all quote proposals and meeting the pricing needs of current or potential customers. The responsibilities will encompass various stages of the quote process, from gathering relevant data to engaging with customers to understand their concerns, requirements, and product preferences. Additionally, leading the creation of the quote proposal and putting together the financial margin for each quote proposal.
An important aspect of the position will be the capability to understand multiple aspects and details that go into each quote proposal, and the overall solution or ask of the customer. The Offer Management Pricing Analyst will participate in internal calls to review the final quote proposal or discuss any aspects that require further evaluation. Effective communication skills via email, phone, and in-person interactions are necessary for conveying and receiving messages.
Collaboration with multiple teams, including Sales, Premier, Solution Engineers, Legal, and other members of the Finance Department will be pertinent to this role. This collaboration will help ensure coordinated and cross-functional responses to each quote proposal. In addition, to managing quote proposal requests, you will be responsible for addressing daily inquiries received via email, corresponding with previous or potential customers, and handling team and individual-based tasks.
The role of the Offer Management Pricing Analyst is crucial in creating and evaluating the financial impact of each quote proposal. Strict business and products rules will need to be followed to ensure the deal is beneficial for both the customers and Granite. The Pricing Analyst will play a vital role in making informed pricing decisions throughout working the quote proposal process.
Overall, the role of Offer Management Pricing Analyst, will play a vital role in coordinating and managing the quote proposal process, working with various stakeholders, and ensuring customer satisfaction through accurate and timely responses.
Duties and Responsibilities:
* Ability to define the customer's need while coordinating with the Sales and Premier team to gather comprehensive information about the pricing and solution requirements.
* Work with solution engineers to analyze the customer's requirements to ensure the proper solution is quoted.
* Collaborate with the Legal Team to ensure pricing terms and requirements are incorporated into the customers LOA or MSA.
* Create and review quote proposals and margin analysis that take into consideration any financial implications of the proposed solution and share these details with appropriate stakeholders.
* Communicate effectively with all parties involved in the quoting process, including sales, solution engineers, legal, and customers.
* Manage time effectively to meet deadlines and prioritize tasks.
* Close attention to detail and strive for a high level of accuracy on all quote proposals.
* Ability to be flexible and adaptable to changes in the quoting process.
* Maintain quality results by following established guidelines and using necessary quoting templates.
* Work with confidential information exercise judgment and discretion.
* Gather all relevant data and create a margin analysis and apply special pricing
* Assess the final pricing to ensure it is competitive and meets the customer's needs.
* Create customer quote proposal documents that are tailored to individual customer requirements, preferences, and constraints.
* Prepare customer margins and special pricing documents that include calculating and analyzing Granite's cost, proposed rates, and how it comes to Granite's standard pricing structure.
* Create quote proposals and margins that take into consideration promotion pricing, volume-based discounts, and custom pricing packages for various products.
* Confirm pricing structure and financial standing, when onboarding new customers and products
* Assist with updating all quoting databases, and the market data to become more competitive for future bids
* Travel as required
Required Qualifications:
* Bachelor's degree
* Excellent verbal, written, and analytical skills.
* Strong attention to detail and analytical skills; strong coordination and planning skills.
* Experience with Microsoft Excel and other data analysis software.
* Basic technical skill of PowerPivot, Access, and data mining.
* Ability to work independently and as a part of a team.
* Ability to meet deadlines and work under pressure.
* Ability to think both strategically and tactically.
* Ability to self-motivate, both for task completion and knowledge increase.
* Solid grasp of mathematics, statistical analysis, and ability to work complex calculations can be changed to Strong understanding of mathematics and statistics, with the ability to work with complex calculations.
* Ability to interpret and present numerical information effectively can be changed to Ability to communicate complex numerical information concisely.
* Knowledge of financial concepts, such as profit margins, cost analysis, and pricing strategies.
Preferred Qualifications:
* SQL Experience
* Advanced knowledge and awareness of Microsoft tools.
* Bachelor's degree in finance or related discipline field or equivalent experience.
* Experience in a quote or pricing analysis roles.
* Comfortability with Salesforce.
#LI-SM1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
$49k-71k yearly est. 13d ago
Field Tech Support
Echostar 3.9
Forest Park, GA job
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.75/Hour
$19.8 hourly 4d ago
Director, Change Management
Ciena Corp 4.9
Atlanta, GA job
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Are you a strategic leader passionate about driving organizational change and fostering sustainable transformation? Reporting to the Chief Transformation Officer (CTO), the Director, Change Management will spearhead the change management discipline, accelerating adoption of new processes, technologies, and ways of working. As part of the Enterprise Transformation Office (ETO), this role is critical in ensuring transformation initiatives deliver measurable outcomes and embed lasting behaviors. If you are ready to lead impactful change and shape organizational agility, this is your opportunity.
How You Will Contribute:
* Develop and implement a comprehensive change management strategy, including methodology, standards, and toolkits, aligned with corporate strategy and transformation roadmaps.
* Conduct stakeholder impact assessments, create engagement plans, and build coalitions across executive leadership and functional teams to sustain alignment and remove barriers.
* Design and deliver communication programs that articulate the "why," "what," and "how" of transformation activities, working closely with Corporate Communications for strategic alignment.
* Develop training and upskilling initiatives to help employees adopt new processes, technologies, and behaviors, leveraging innovative communication channels and digital adoption tools.
* Embed change checkpoints into ETO governance processes, ensuring readiness criteria are met before go-live and integrating change activities into prioritization and intake processes.
* Leverage advanced analytics and feedback loops to optimize change interventions, define KPIs for adoption and behavioral change, and report progress to leadership.
* Play a key role in post-implementation reviews, ensuring sustainment plans prevent regression and "hold the gains" from a change management perspective.
The Must Haves:
* Extensive experience in organizational change management, transformation, or related roles within complex, global enterprises.
* Proven ability to design and execute change strategies for large-scale initiatives impacting multiple functions.
* Expertise in stakeholder engagement, communication planning, and training program development.
* Strong understanding of transformation governance, portfolio management, and strategic alignment.
* Bachelor's degree required; advanced degree or certifications (e.g., Prosci, ACMP, PMP) preferred.
* Ability to travel domestically and internationally as needed.
Nice to Haves:
* Experience leveraging predictive analytics and environmental scans to proactively identify change resistance and adoption challenges.
* Demonstrated ability to empower internal networks of change champions to amplify change messages and gather feedback.
* Familiarity with innovative communication channels and digital adoption tools to enhance engagement and effectiveness.
* Strong knowledge of KPIs for behavioral change and adoption, with experience in advanced analytics for continuous optimization.
* Proven ability to mitigate risks associated with organizational change, including cultural resistance and technology adoption issues.
Pay Range:
The annual pay range for this position in Canada is $119,400 - $190,700.
The annual pay range for this position in the USA is $133,600 - $213,400.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$133.6k-213.4k yearly 35d ago
Quality Assurance Associate_Shift_2
Neovia 4.1
Atlanta, GA job
Responsible for the meeting of standards for operating and usage of logistic and supply chain, material management, and distribution/transportation policies and practices to meet the business requirements company. They must analyze data for accuracy, report on any improvements implemented, and note any effects of modifications.
JOB RESPONSIBILITIES
Investigate and diagnose quality complaints, track down components, and recommend corrective actions.
Verify logs, databases, and other data to track and flag quality concerns and improvements.
Work with organization members to audit, identify quality problems, and improve operational processes.
Write, maintain, and disseminate quality manuals and other documentation.
Other duties as assigned by management.
QUALIFICATIONS
High School Diploma or equivalent.
Basic mathematical skills.
Ability to read/write and interpret documents.
1-3 years' relevant experience
Preferred:
Bachelor's degree in relevant field preferred
Warehouse experience.
Logistics experience.
PHYSICAL REQUIREMENTS
Requires frequent walking, carrying, reaching, standing, and stooping.
Requires work from heights of up to 20 feet from floor.
Requires work in an environment with frequently changing temperatures.
ADDITIONAL INFO
Ability to work in a fast paced environment.
Good verbal and written communication skills.
Interpersonal skills necessary to establish and maintain effective working relationships with co-workers, other business areas.
Ability to use ladder, hand truck, and dolly.
$49k-69k yearly est. 19d ago
Wireless Sales Associate
Granite Telecommunications LLC 4.7
Atlanta, GA job
As a Wireless Sales Associate, you will play a pivotal role in driving our business expansion through prospecting, cold calling, establishing new relationships, and closing deals that align with our Wireless products. Duties and Responsibilities:
Prospecting and Lead Generation:
* Conduct thorough market research to identify potential clients and verticals that can benefit from our telecommunications technology solutions.
* Utilize various channels, including social media, industry events, and networking, to identify and generate new leads.
* Collaborate with the marketing team to leverage inbound leads and nurture them through the sales funnel.
Cold Calling and Outreach:
* Initiate outbound calls and emails to key decision-makers in target organizations.
* Craft compelling and tailored value propositions to pique interest and engage prospects in meaningful conversations.
* Effectively communicate the benefits and unique selling points of our wireless and mobility products.
Establishing New Business Relationships:
* Build and maintain strong, long-lasting relationships with potential clients.
* Understand clients' pain points, challenges, and goals, and position our solutions as the ideal answer to their needs.
* Develop a deep understanding of the telecommunications technology landscape and the competitive advantages we offer.
Closing Deals:
* Lead negotiations and presentations with prospective clients, addressing objections and concerns.
* Develop and present customized proposals and solutions that align with the client's specific requirements.
* Work collaboratively with internal technical teams to ensure that proposed solutions meet client expectations and technical feasibility.
Sales Quota Achievement:
* Meet or exceed monthly and quarterly sales quotas to contribute to the overall revenue growth of the company.
* Continuously track and report progress against targets, providing regular updates to the sales management team.
Utilizing Salesforce:
* Maintain accurate and up-to-date records of all sales activities, interactions, and deals in Salesforce CRM.
* Use Salesforce to manage leads, opportunities, and customer information to facilitate efficient communication and collaboration.
Required Qualifications:
* Bachelor's degree in business, Marketing, or a related field (or equivalent work experience).
* Proven track record in sales, with a minimum of 1 year of experience in sales.
* Strong prospecting, cold calling, and lead generation skills.
* Excellent communication and interpersonal skills to build relationships and engage with clients effectively.
* Proficiency in using Salesforce CRM or similar sales management tools.
* Results-driven, self-motivated, and capable of working independently or as part of a team.
* Strong organizational skills with the ability to manage multiple leads and opportunities simultaneously.
Benefits:
* Competitive base salary with uncapped commission structure and quarterly bonus.
* Comprehensive benefits package, including health, dental, and retirement plans.
* Ongoing professional development and training opportunities.
* Annual President's Club Trip
* Collaborative and innovative work environment.
* Opportunity for career advancement within a rapidly growing company.
If you're a highly motivated individual who wants to grow your sales career and have uncapped earnings potential with a fast paced and progressive company, Granite has many opportunities for you.
#LI-MS1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
$28k-37k yearly est. 34d ago
RAN Software Development Expert
Amdocs 4.9
Alpharetta, GA job
Required Travel :No Travel Managerial - No
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit **************
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
Tier 1 customer is accelerating its transition to a cloud-native, open, and programmable wireless network through its vRAN and Open RAN initiatives. As part of this transformation, we are seeking a Developer/Designer with strong RAN domain expertise to support the deployment and automation of virtualized RAN infrastructure.
What will your job look like?
• Develop and maintain CI/CD pipelines for vRAN and Open RAN components.
• Automate deployment and configuration of RAN software across cloud-native platforms.
• Collaborate with Ericsson and other vendors to integrate RAN software with Customers infrastructure.
• Work with ATT customer to understand the needs and translate into work items.
• Implement monitoring, logging, and alerting solutions for RAN performance and reliability.
• Participate in testing and validation of multi-vendor RAN components in lab and field environments.
• Ensure compliance with Open RAN standards and interoperability requirements.
All you need is...
• 5+ years of experience in DevOps, software development, or systems engineering.
• Strong understanding of RAN architecture, including DU/CU split, baseband units, and radio interfaces.
• Full Stack developer background.
• Excellent customer facing
• Experience with cloud platforms (e.g. Kubernetes, RedHat OpenShift).
• Familiarity with CI/CD tools (Jenkins, GitLab CI, etc.).
• Knowledge of Open RAN standards and interfaces (O-RAN Alliance).
• Experience with network function virtualization (NFV) and containerized network functions (CNFs).
Why you will love this job:
• The chance to serve as a specialist in software and technology.
• You will take an active role in technical mentoring within the team.
• You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.
• We provide stellar benefits from health to dental to unlimited vacation and parental leave!
#LI-JS1
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
$92k-112k yearly est. 60d+ ago
Retail Store Manager SUWANEE | Peachtree Industrial Blvd
Imobile 4.8
Suwanee, GA job
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$32k-50k yearly est. 32d ago
Client Support Professional
D&B Virtual Communication 3.1
Atlanta, GA job
Essential Functions and Responsibilities
•Client Support Professionals will service incoming calls by: •Handling incoming telephone orders (order taking). •Servicing calls in an efficient manner. •Placing orders for customers via client's online order management system.
•Advising callers on order status.
•Resolving all other customer service inquiries.
Course Options: Monday - Friday 9:00 AM to 1:00 PM (EST) 6:00 PM to 10:00 PM (EST)
•Enrolled participate must attend all instructor led sessions during scheduled times
•Course sessions are held Monday-Friday and delivered an instructor certified.
Equipment Requirements:Home Phone (Landline), Headsets, and a Computer with Windows XP, Windows XP Professional, Windows XP Home, Windows 2000 Professional &Windows 7(32 & 64 Bit)
• NOTE: MAC OS, Vista or Windows 8 Not Supported
$44k-78k yearly est. 60d+ ago
Warehouse Inventory Clerk_Shift_2
Neovia 4.1
Atlanta, GA job
Warehouse Inventory Clerk will have responsibility for working with stored goods in a warehouse environment, facilitating the movement of goods into and out of the facility. Will catalog, track, and keep counts of items on hand and utilize these numbers to help create par lists and forecast future needs. Ensure accuracy in counts; use data to establish how often new inventory is ordered and in what quantities. Verify order fulfillment is correct.
JOB RESPONSIBILITIES
Conduct projects for inventory review and accuracy
Perform quantitative analysis to eliminate waste and advance needs forecast
Plan, execute, and analyze inventory audits and statistical test counts
Oversee catalog; facilitate and log all movements of goods
Proactively plan and anticipate inventory needs and communicate as appropriate
Monitor, generate and interpret reports necessary to understand inventory needs
Improves processes
Identify cost savings opportunities through improvements
Other duties as assigned
QUALIFICATIONS
High School Diploma
Aptitude to learn statistical programming
Preferred:
Ability to review process/system issues identify root cause and take actions solve them
Demand/inventory planning systems
Data querying from multiple sources
Infrequent travel may be required
PHYSICAL REQUIREMENTS
Work requires some muscular exertion and/or physical strain such as standing for long periods of time, recurring bending, lifting, or lowering of items weighing up to 25 pounds.
ADDITIONAL INFO
$24k-30k yearly est. 12d ago
WaveLogic Software Intern (Summer 2026)
Ciena Corp 4.9
Atlanta, GA job
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
As a Wavelogic software intern, you will push the boundaries of what is possible in optical network solutions. You will work alongside experienced professionals to ensure the reliability and performance of projects that play critical roles in our network solutions and help build upon our innovative technology. You will also challenge yourself and others by bringing enthusiasm and fresh ideas to new challenges and leading by example.
* Develop understanding and expertise in next-gen network solutions using optical transport and switching technologies like OTN, Ethernet etc.
* Develop embedded software skills to design, develop, validate and document advanced networking features and capabilities which are deployed in service provider networks.
* Trouble shoot and fix reported issues with embedded software, identify root cause, diagnose, debug and deliver robust timely fixes.
* Collaborate with multi-functional teams to design, develop and test the next-gen modem technologies.
The Must Haves:
* Working towards completion of Bachelor's degree in Electrical/Computer Engineering
* C, C++ programming language experience
* Good knowledge of embedded systems, device drivers (e.g., GPIO, I2C drivers), Linux/RTOS Operating System knowledge, mutual exclusion, synchronization, interrupt handling, inter-process communication, memory management etc.
* Positive work attitude, highly motivated and an ability to seek out answers with a willingness to learn and work independently
* Strong verbal and technical writing skills
* Collaborates well in a team environment
The Assets:
* Familiarity with datacom & telecom concepts such as DWDM, OTN, Ethernet, TCP/IP
* Low-level Real-Time Software/Firmware Development including HW bring up, interfacing with 3rd party devices.
* Ability to understand CPU Hardware architectures, Hardware Functional Specifications and Hardware Timing Diagrams
* Linux as a software development environment
* Design and development tools such as: Git, Eclipse, JIRA, Confluence, GDB, Yocto
* YANG modeling language and toolchains
* Scripting experience, Python, Go, BASH
* Automation and Test
Pay Range:
The pay range for this position is $27.00 - $38.00
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
In addition to competitive compensation, Ciena offers students access to the Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation pay as required by applicable laws.
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$27-38 hourly 4d ago
Velocity Specialist
Nextgen 3.6
Georgia job
The Velocity Specialist will contribute to client success during software and solution implementations by assisting with needs assessments, supporting system configurations that align with business processes, helping to execute implementation plans, participating in testing and troubleshooting, providing training on implementation and workflows, and supporting clients during go-live activities.
Configure NextGen products based on requirements documentation and discussions.
Assist project managers and the sales team by estimating efforts and assessing the feasibility of customer requirements.
Provide feedback on customer-facing documents regarding their technical accuracy.
Continuously learn about NextGen products, i.e. new product features, restrictions and limitations, best practices.
Meticulously document new ideas, lessons learned and customer-specific knowledge in our internal knowledge base.
Support existing NextGen implementations and work on customer's support tickets through our technical support system.
Serve as an expert for all questions around NextGen products.
Communicate implementation progress and project status internally.
Perform other duties that support the overall objective of the position.
Education Required:
Bachelor's Degree or currently working towards relevant degree
Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required:
1-2 years in a software implementation
Relevant work experience, internship or co-op experience
Knowledge, Skills & Abilities:
Knowledge of: Software knowledge with the ability to learn new software quickly with intuitive knowledge about how product features work.
Skill in: Fast and high precision use of a mouse and keyboard. Strategic troubleshooting and thinking skills, effective skill working as a team player, strong communication skills (verbal, written).
Ability to: Ability to create and validate configurations to test prior to deployment,.
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$39k-70k yearly est. Auto-Apply 60d+ ago
Production Line Manager
Purple 4.7
McDonough, GA job
Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world - one mattress at a time.
Compensation
The compensation target range for this role is:
The compensation target for this role is: $25.50 - $30.00
Job Summary
The Production Line Manager is an important leader responsible for a
team of operators working within a specific value stream (production
line). They are accountable for achieving performance goals for key
metrics including Safety, Quality, Throughput, Cost, Uptime, and Work In
Progress (WIP). They operate their production line safely and efficiently.
They ensure their employees are safe and wear personal protective
equipment (PPE). They approve time sheets, keep roll sheets updated, and
ensure shift changes happen seamlessly. They drive daily 5S and
workplace organization activities, ensure operator equipment
maintenance duties are performed. The line manager helps the team
surface problems and implements process improvements Job Description
Essential Duties & Responsibilities:
•Works side by side with operators to reach production goals and
ensure standard work processes are being followed
Reports production metrics to upper management
• Completes production plan by scheduling and assigning
personnel
• Establish priorities; monitor progress; revise schedules; report
results of the processing flow on shift production summaries
• Initiates and coordinates production systems, policies, and
procedures
• Uses Lean Manufacturing principles to surface problems and
implementing process improvements to reduce costs and improve
quality
• Maintains work flow by monitoring steps of the process; setting
processing variables; observing control points and equipment;
monitoring personnel and resources
• Maintains a clean, organized work environment by following 5S
principles and procedures.
• Maintains staff by assisting in recruiting, selecting, orienting, and
training employees
• Maintains equipment by leading team members in, operator
preventative maintenance (OPM), ensures operation of
equipment by calling for repairs; evaluating new equipment and
techniques
• Coaches, counsels, and holds employees accountable to
standard work instructions
• Perform other duties as required or assigned
Required Skills, Education, Experience:
• High school diploma or equivalent
• Bachelor's Degree preferred
• Prior experience in manufacturing
Physical Requirements:
Environmental Conditions may occasionally include:
• Noisy open office environment
• Noisy production environment
Employment is contingent upon successfully passing a drug screening and a Motor Vehicle Record (MVR) check.
Work Hours (Good Faith Estimate):
This full-time position is expected to work approximately 30-40 hours per week. This is a good faith estimate, and actual hours may vary based on business needs.
BENEFITS AND PERKS
Medical, Dental, Vision
401(k) Match
Paid Time Off
Earn a Mattress
Purple Swag
Amazing Purple Products
WHY WORK AT PURPLE?
Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people's lives through comfort.
Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.
Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$33k-52k yearly est. Auto-Apply 3d ago
Solution Architect - Data and AI
Amdocs 4.9
Alpharetta, GA job
Required Travel: No Travel
Who are we?
At Amdocs, we foster a culture of innovation, collaboration, and inclusivity. We believe in empowering our employees to drive change and make a meaningful impact. Our diverse and dynamic team is dedicated to pushing the boundaries of technology and delivering exceptional AI solutions to our customers. The Amdocs' am AIz Suite AI & Data Platform is a state-of-the-art solution designed to optimize telecom operations through advanced AI and data integration. Join us to be part of a forward-thinking organization where your ideas and contributions are valued and celebrated. Shape the future of telecommunications with us!
The Opportunity
We are seeking a Solution Architect with deep expertise in Artificial Intelligence (AI), Generative AI (GenAI), and Agentic AI to design and deliver innovative solutions for Telco BSS/OSS ecosystems. This role requires a strong blend of technical leadership, business acumen, and hands-on experience in architecting AI-driven platforms that enhance operational efficiency, customer engagement, and monetization strategies.
Location: Although our preference is for candidates based in Atlanta, we welcome applications from qualified individuals nationwide.
What will your job look like?
Customer Engagement: Collaborate with clients to understand business needs and translate them into AI-driven solutions. Present architecture blueprints and technical roadmaps to stakeholders.
Solution Design & Architecture: Define end-to-end AI/GenAI/Agentic AI solution architectures for telecom BSS/OSS systems. Integrate AI capabilities into existing Amdocs platforms and customer environments. Ensure scalability, security, and compliance with industry standards.
Technology Leadership: Evaluate emerging AI technologies and frameworks (LLMs, multi-agent systems, RAG, orchestration platforms). Drive innovation by leveraging Agentic AI for autonomous workflows and decision-making.
Delivery & Governance: Provide guidance to development teams on implementation best practices. Ensure alignment with Amdocs' architecture principles and Telco-specific requirements.
All you need is...
Education: Bachelor's or Master's degree in Computer Science, Engineering, or related field.
Experience: 8+ years in solution architecture, with at least 3 years in AI/ML-based solutions. Proven experience in Telco BSS/OSS domains (billing, CRM, order management, network orchestration).
Technical Expertise: Strong knowledge of AI/ML frameworks (TensorFlow, PyTorch), GenAI models (LLMs, transformers), and Agentic AI orchestration. Familiarity with cloud platforms (AWS, Azure, GCP) and microservices architecture. Proficiency in data engineering, API integration, and event-driven architectures.
Domain Knowledge: Deep understanding of telecom processes: customer lifecycle management, service provisioning, network operations. Experience with OSS/BSS integration patterns and TM Forum standards.
Soft Skills: Excellent communication and stakeholder management. Ability to lead cross-functional teams and drive complex solution designs. Preferred Qualifications:
Experience with AI governance, model lifecycle management, and responsible AI practices.
Knowledge of RAG (Retrieval-Augmented Generation) and multi-agent orchestration frameworks.
Exposure to Amdocs product suite or similar Telco platforms.
Why you will love this job:
Work on cutting-edge AI solutions transforming the telecom industry.
Collaborate with global teams and leading service providers.
Drive innovation in Agentic AI for autonomous operations and customer experience.
#LI-DNI
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
$93k-118k yearly est. 60d+ ago
Inventory Control Specialist
Vyve Broadband 3.8
Vidalia, GA job
Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thrive with Vyve!
Job Summary:
Vyve Broadband's Inventory Control Specialist/Warehouse person will order, stock, provision, troubleshoot, reconcile and recycle all types of electronic customer premises equipment used for commercial and residential purposes. Must also track movement of all equipment and warehouse supplies; and maintain sufficient quantities of Equipment & Material for daily production.
Job Duties and Responsibilities:
Receive and process equipment/supplies from vendors and complete all paperwork/records using computer.
Transport material to other locations using company vehicle and/or trailer.
Issue supplies to technicians and contractors.
Must be able to work a flexible schedule.
Ability to lift a minimum of 75 lbs.
Maintain a clean and orderly warehouse daily.
Willing to train as installer and may be required to assist with installation from time to time.
Clean, repair and test returned equipment.
Determine whether or not damaged inventory can be processed for repair.
Track movement of digital equipment, modems & ATA's.
Utilize GLDS to enter all inventory items into the billing system, and track movement of the entered inventory items.
Required Qualifications
Knowledge of general receiving/shipping and inventory control is helpful.
This position requires good communication and basic computer skills.
Good interpersonal and conversational skills, including courtesy and patience in dealing with vendors and co-workers.
Applicant must have a valid driver's license and a good driving record that is considered acceptable by insurance standards in order to drive a company vehicle.
WE PROUDLY OFFER:
a friendly and fun work environment
communication and training
great benefits package
courtesy cable (in our markets)
a culture that encourages growth
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
$21k-27k yearly est. Auto-Apply 18d ago
Wavelogic Firmware Developer - New Grad
Ciena Government Solutions 4.9
Atlanta, GA job
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Why Ciena?
Ciena is a global leader in networking systems, services, and software that drives innovation and empowers businesses to thrive in a connected world. We champion life-work integration, providing the flexibility and tools to ensure a harmonious balance between professional and personal life. Our inclusive, diverse, and barrier-free environment fosters a culture of empowerment and commitment. With a focus on well-being, we offer comprehensive programs and benefits to support mental and physical health, along with paid family leave initiatives. Employee development is at the heart of our values, providing tuition reimbursement, in-house learning, and mentorship opportunities. Competitive salaries, incentive programs, and employee share purchase options reflect our commitment to financial security. At Ciena, great work is celebrated through a robust recognition program that rewards exemplary performance.
How You Will Contribute
This early career position offers an exciting opportunity to grow and develop alongside experienced developers. Responsibilities will align with your education and experience, with guidance provided to ensure success. As part of the team, you will:
Master the development environment and processes, including Linux, Git, Bitbucket, JIRA, lab tools, code/document inspections, and testing.
Debug and address specific issues through reproduction, resolution, testing, and inspections.
Develop firmware/software for bare metal systems and Linux, working on projects ranging from adding new test/debug commands to enabling new coherent modulation types. This includes designing, coding, documenting, testing, and inspections.
The Must Haves
Bachelor's degree in Electrical or Computer Engineering.
Proficiency in the C programming language.
Working knowledge of embedded systems, including drivers, mutual exclusion, synchronization, interrupt handling, and inter-process communication.
Understanding of coherent optics, optical and electrical communication techniques.
Nice to Haves
Familiarity with optical modulation concepts like QPSK and QAM.
Experience in low-level real-time software/firmware development.
Ability to interpret CPU hardware architectures and timing diagrams.
Knowledge of bare metal systems, Linux, and Linux-based software development environments.
Understanding of control algorithms such as PI, PID, LQR, and adaptive control algorithms.
Pay Range:
The annual pay range for this position is $68,900 - $110,100 USD
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
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