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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Minneapolis, MN | $39,593 | $19.04 |
| 2 | Houston, TX | $34,140 | $16.41 |
| 3 | Evansville, IN | $33,423 | $16.07 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $114,320 | $55 | - |
| 2 | Client Service Technician | $80,861 | $39 | - |
| 3 | Customer Relationship Specialist | $78,461 | $38 | - |
| 4 | Customer Service Senior Associate | $76,947 | $37 | - |
| 5 | Service Consultant | $72,168 | $35 | - |
| 6 | Customer Service Professional | $59,710 | $29 | - |
| 7 | Field Service Representative Lead | $59,506 | $29 | - |
| 8 | Business-Business-Account Representative | $56,180 | $27 | - |
| 9 | Senior Representative | $55,863 | $27 | - |
| 10 | Senior Field Service Representative | $55,777 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | SoCalGas | $48,477 | $23 | - |
| 2 | Alliant Energy | $45,349 | $22 | 2 |
| 3 | National Grid plc | $42,557 | $20 | 7 |
| 4 | Reliant Energy | $37,555 | $18 | - |
| 5 | Progress Energy | $37,229 | $18 | - |
| 6 | PSEG | $35,937 | $17 | 1 |
| 7 | Ameren | $35,295 | $17 | 3 |
| 8 | Duke Energy | $33,431 | $16 | 5 |
| 9 | NRG Energy | $32,756 | $16 | 5 |
| 10 | American Electric Power | $30,922 | $15 | 7 |
| 11 | Con Edison | $30,108 | $14 | 2 |