Central communications specialist job description

• Bachelor’s degree preferred, or the equivalent in related work experience.
• 3 or more years experience in environmental services or business development and general knowledge of sales, operations, procurement, and customer service functions.
• Strong analytical, organizational, prioritization, and time management skills with the capacity to handle diverse and significant requirements in high-pressure and time-sensitive situations.
• Excellent oral and written communication skills for interface and collaboration with all organizational levels and ability to work independently with minimal supervision.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Knowledge in Tableau, Salesforce, etc. is preferred.

What can you expect:

• Strong work/life flexibility.
• To be surrounded by a diverse team who is collaborative and committed to the achievement of the company.
• To be rewarded for your contributions with a targeted annual company bonus and annual salary reviews.
• Competitive pay and benefits include Unlimited Time Off, as business allows and 8 paid holidays!

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 10,000 employees supports our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market-aligned pay and incentives as well as a diverse benefit offering to support our employees’ physical, emotional, and financial well-being.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges individuals' unique experiences, perspectives and expertise and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

Important information pertaining to our COVID-19 protocols can be found here.

Salary range is $21.63/hour to $40.86/hour, with a midpoint of $31.25/hour. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

GENERAL PURPOSE:

Under general direction performs warranty administration of all capital system and rolling stock expansions for the Link Light Rail Transit System. Works closely with other agency and operations transition staff to ensure project quality and completeness through verification of completed work, documentation, spare parts, and training. Partners with staff and vendors for warranty monitoring during pre- startup and after the transfer of mechanical, electrical, safety, and other systems. Writes various reports and documents needed to manage or coordinate the required scope of transition maintenance activities with other divisions, programs, department/offices, and outside agencies. Maintains complete records and files essential to a complete warranty program.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

* Determines and contributes to negotiation of warranty terms and conditions.
* Ensures warranty terms are properly prepared for and entered into the maintenance management information system (MMIS).
* Reviews and audits warranty processes, to include data entry, inventory quarantine, tracking, MMIS build out, etc.
* Tracks warranty claims and communicates with warranty holders/vendors to insure proper compensation activities.
* Administers all aspects of the warranty policy for LINK/Ops.
* Processes warranty claims on a timely basis for each craft.
* Follows up on outstanding claims.
* Verifies criteria required by contractor and/or manufacturer on warranty requirements.
* Tracks warranty parts by tagging with repair Work Order, date of repair and proper disposition(s).
* Reviews periodically on pending warranty repair parts on Warranty Shelf, taking appropriate action to follow up with contractor.
* Attends weekly warranty meetings, including assisting Warranty Manager with weekly MRB meetings.
* Assists with clerical needs on warranty claims as directed by Warranty Manager.
* Coordinates with each craft on warranty repair, follow up and update warranty Work Order in EAM.
* Liaison with Finance to ensure appropriate processing of financial recompense regarding warranty claims.
* Actively supports inter-governmental agreements (IGA's), including meetings with staff and IGA partners.
* Supports warranty tracking and asset inventory scheduling in the Enterprise Asset Management System (EAMS).
* Troubleshoots and assesses problems and collaborates with vendors, consultants, partner agencies, and cross-functional teams.
* Reviews policies and procedures relative to feasibility of implementing solutions in a transit environment.
* Acts proactively to anticipate and avoid operational and maintainability challenges.
* Participates in Agency audits, Environmental Sustainability Management system initiatives, and safety and security programs.
* Ensures accountability and compliance with applicable state and federal laws, agency policies and procedures, rules, and regulations.
* Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
* Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
* It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
* It is the responsibility of all employees to integrate sustainability into everyday business practices.
* Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience:

Associate's degree and three years of logistics or warranty claims experience, Or an equivalent combination of education and experience.

Required Licenses or Certifications:

* Valid state driver license.

Required Knowledge and Skills:

* Principles and procedures of record keeping.
* Public relations principles.
* Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.
* Principles of business letter writing and basic report preparation.
* English usage, spelling, grammar, and punctuation.
* Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.
* Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
* Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.
* Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
* Demonstrating a positive customer service orientation with both internal and external clients.
* Strong analytical and problem solving skills.
* Interpreting and applying applicable federal, state, and local policies, laws, and regulations.
* Preparing and analyzing complex data and comprehensive reports.
* Responding to inquiries and in effective oral and written communication.
* Working cooperatively with other departments, Agency officials, and outside agencies.
* Excellent interpersonal and communication skills (written and verbal).

Preferred Knowledge and Skills:

* Possesses high level of knowledge, understanding and experience working with Microsoft Office Suite (Outlook, Word, Excel), SharePoint.
* In-depth knowledge of work order management system MMIS or similar.
* Warranty administration policies and principals.
* Industry codes, standards, and certifications.
* Developing and monitoring departmental and program/project operating budgets, costs, and schedules.

Physical Demands / Work Environment:

* Work is performed in a standard office,

Job Title: Central Cycle Count Specialist

Department: Grocery

FLSA: Non-Exempt

General Function:

Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software.

Core Competencies

* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager, Assistant Managers of GM, Perishables, and Store Operations; Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities:

* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
* Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
* Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner and makes an effort to learn customers' names and to address them by name whenever possible.
* Escorting customers to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, and performing other tasks in every way possible to enhance the shopping experience.
* Assists store management with gross profit analysis and other management reporting functions.
* Ensures inventory information is accurate for monthly inventory.
* Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits.
* Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.
* Maintains special buys to ensure accuracy of parameters in product management applications.
* Performs inventory and pricing verification in accordance with Hy-Vee policy. Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.
* Ensures obsolete and discontinued inventory is reduced for quick sale.
* Monitors excess inventory and works with store management to minimize.
* Monitors and reports on damage/unsaleables and implements solutions to reduce them. Edits and transmits replenishment and ad orders.
* Ensures price changes and product information changes for all items are completed in a timely manner.
* Assists department managers with questions concerning product management in their department.
* Works with DSD vendors, checks in and balances vendor invoices.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.

Education and Experience:

* High school or equivalent experience. Strong basic math skills necessary.
* Over six months to one year of similar or related experience.

Physical Requirements:

* Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally.
* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines.

Equipment Used to Perform Job:

Windows based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products.

Financial Responsibility:

Responsible for company assets including equipment and merchandise.

Contacts:

Has daily contact with customers, suppliers/vendors and with the general public.

Confidentiality:

Has access to confidential information including store inventory information, item costs, and margins.

Are you ready to smile, apply today.