Automatically apply for jobs with Zippi

Upload your resume to get started.

Central communications specialist skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Dr. Geri Merrigan,

Dr. Elizabeth Keavney Ph.D.

Below we've compiled a list of the most critical central communications specialist skills. We ranked the top skills for central communications specialists based on the percentage of resumes they appeared on. For example, 28.0% of central communications specialist resumes contained customer service as a skill. Continue reading to find out what skills a central communications specialist needs to be successful in the workplace.

15 central communications specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how central communications specialists use customer service:

Assist the department in achieving financial goals by providing coaching to partners and role modeling outstanding customer service skills.
Coach, train and develop partners to ensure they provide superior customer service to each and every customer.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how central communications specialists use data entry:

Worked with retail stores to ensure customers are helped promptly by eliminating time intensive data entry.
Maintained requires standards in data entry, speed and accuracy.

3. Traffic Flow

Traffic flow concerns the study of the interaction between traveling vehicles and infrastructure such as highways and traffic signal devices, aiming to understand and develop optimal transport networks.

Here's how central communications specialists use traffic flow:

Ensured appropriate ratios are available based on customer needs and traffic flow to provide minimum throughput expectations.
Conducted business and supply management to ensure that appropriate ratios were available based on customer needs and traffic flow.

4. Sops

A standard operating procedure or simply SOP is a particular operation that needs to be done in accordance with the rules and guidelines of a company or an industry. It is an important way for a company to run smoothly, especially in small businesses. It is like a practice wherein everything an individual or an employee is under a particular standard that is implemented.

Here's how central communications specialists use sops:

Perform receipt and triage of incoming cases in line with global legal requirements and SOPs.
Supervised partners, ensuring proper execution of company SOPs.

5. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how central communications specialists use fda:

Merchandised department to maximize sales* Trained coworkers in safe operations according to OSHA standards* Guaranteed proper food handling according to FDA regulations
Screened and interviewed potential tissue donors and determined their suitability based on FDA and organizational Standard Operating Procedures.

6. Financial Transactions

The type of agreement held between two parties (buyer and seller) regarding an exchange of funds for an asset, is termed as a financial transaction. The financial transaction is the exchange of products, services, cash or credit, information, and other things of value among two separate entities for a common goal.

Here's how central communications specialists use financial transactions:

Reviewed, evaluated, analyzed, and approved various financial transactions
Approved and reviewed financial transactions at the check stand with override capabilities.

Choose from 10+ customizable central communications specialist resume templates

Build a professional central communications specialist resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your central communications specialist resume.

7. Scheduling Decisions

Here's how central communications specialists use scheduling decisions:

Determined scheduling decisions to maintain steady management support.
Assist Manager on making scheduling decisions when appropriate.

8. Role Model

A role model is a person with desirable qualities who inspires other people to emulate their example.

Here's how central communications specialists use role model:

Monitor, enforce and role model company dress-code standards.

9. Customer Issues

Here's how central communications specialists use customer issues:

Handled customer issues pertaining to locations of certain items and or customer issues.
Conveyed appropriate sense of urgency in dealing with partner and customer issues.

10. SIG

Here's how central communications specialists use sig:

Interpreted medical abbreviations (SIG codes).

11. Medical Abbreviations

Here's how central communications specialists use medical abbreviations:

Entered prescription data quickly and accurately interpreting medical abbreviations, reviewing prescriptions and troubleshooting missing information.

12. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how central communications specialists use hippa:

Followed all HIPPA and other confidentiality laws.
Utilized a strict professional conduct with processing personal identifying information or protected health information while conforming to HIPPA protocol.

13. Routine Verbal

Here's how central communications specialists use routine verbal:

Provided routine verbal and first written warnings on the Attendance & Punctuality/Cash Over and Shorts policies.

14. State Regulations

State regulations are the rules made by the state authorities under a specific Act. When a government intervenes in the private market to implements policies, they are known as state regulations. These policies help in achieving the economic, political, and social targets which might not be able to achieve otherwise.

Here's how central communications specialists use state regulations:

Applied and maintained appropriate licensure/registration, as required by state regulations.

15. Computer System

Here's how central communications specialists use computer system:

Operated a computer system that calculated and marked prices, and determines weights of merchandise.
Performed Communications-Computer Systems operations and executed associated information systems support programs.

5 Central Communications Specialist resume examples

Build a professional central communications specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your central communications specialist resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Central Communications Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What central communications specialist skills would you recommend for someone trying to advance their career?

Dr. Geri Merrigan

Professor, San Francisco State University

Listening, empathy, and perspective-taking remain as important as ever, because change is the only certainty, and globalization connects us to people quite different from ourselves. That means skills for inclusive communication matter – analyzing an audience and crafting messages for diverse stakeholders. Finally, understanding the technology (especially AI) that is most consequential for your industry/sector, for Communication Studies majors, means understanding current events, reading about AI, and evaluating the credibility of what you read.

What type of skills will young central communications specialists need?

Dr. Elizabeth Keavney Ph.D.

Associate Professor, American Public University System

The ability to examine all sides of an issue, to include long-term consequences and short-term consequences and unintended consequences and intended outcomes is vital. A focus on goals and objectives, instead of depending on an emotional response, will help lead to the best solutions. Public servants should be adaptable and able to work with people from various cultures. They need to have an understanding of how to work with and motivate individuals and groups. Those who can stay engaged and exercise good judgment will fare best in fluid and changing times.

Do you want to know more?

List of central communications specialist skills to add to your resume

The most important skills for a central communications specialist resume and required skills for a central communications specialist to have include:

Customer Service
Data Entry
Traffic Flow
Sops
FDA
Financial Transactions

Scheduling Decisions
Role Model
Customer Issues
SIG
Medical Abbreviations
Hippa

Routine Verbal
State Regulations
Computer System
Customer Complaints
Inbound Calls

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Zippia Careers
Office and Administrative Industry
Central Communications Specialist
Central Communications Specialist Skills

Updated January 8, 2025

Browse office and administrative jobs