Security Officer jobs at Central Maine Healthcare - 17 jobs

Job Description This position is for a part time Protective Security Officer (PSO)- armed guards working at various federal installations in and around Portland area. Synopsis FPS Protective Security Officers (PSOs) are primarily responsible to perform security and monitoring work such as securing federal buildings and property, protecting personnel, equipment and material, and controlling access to work locations by employees and visitors throughout the state of Maine. The PSO will respond to emergencies, conduct inspections and perimeter checks, and access control. Job Requirements 2 years of previous security experience, OR military experience, OR law enforcement to apply for this position. Clean background check (no felonies or domestic violence/assault charges). All applicants will under a federal background. U.S. Citizen / hold a social security card Must have a high school diploma or GED Minimum of 21 years of age Shall fluently speak, read, comprehend, and compose coherent written reports in English Pass a Medical Evaluation Drug Screen The company will assist in processing for federal background clearances Be prepared for 5-7 days of weapons training, defensive tactics training, OC & Baton training. Must have First Aid/AED/CPR certification. Pay Current: $30.13 base play + $5.10 for health and welfare All guards will belong to a Union. Benefits: 401(k) Health insurance Vacation Referral program Holiday pay Schedule: Schedules are based on full time employees taking vacation, sick leave, calling off. Work Location: Varies in and around Portland.

To ensure the safety and security of St. Mary's Health System's employees, patients, and visitors by maintaining a vigilant and protective environment. Essential Duties and Responsibilities * Provide customer services to staff, patients, vendors, and visitors by assisting with questions, directions and other communications. * Offer friendly greetings and provide directions as needed and assist individuals with compassion and reassurance. * Issue ID badges and parking permits accurately. * Implement patient lifts and assist with wheelchair transportation discreetly and safely. * Conduct inside and outside patrols effectively. * Remain alert to suspicious activity and promptly follow up. * Monitor security cameras and access control systems. * Enforce ID badge, no smoking and other policies with tact and respect. * Respond promptly and appropriately to emergency codes as needed. * Assist in maintaining fire safety by reporting extinguisher inspections and hazardous conditions. * Secure areas and fire exit as needed and report dysfunctional lighting or hazards. * Maintain knowledge of meetings and activities for quick visitor response. * Handle lost and found items efficiently. * Maintain thorough records, write incident reports, and file documents promptly. * Assist in training new security officers. * Cultivate positive relationships with law enforcement agencies. * Stay updated on security protocols and procedures. * Offer effective special services such as jump starts and lockouts. * Assist with cadaver removals and lifting tasks. * Uphold patient confidentiality and report violations. * Utilize CPI techniques for de-escalation when necessary. * Respond to incidents requiring police assistance and initiate appropriate measures. * Supports and promotes the mission and values of Covenant Health Ministry. * Any other essential duties and responsibilities will be added between "Supports the mission" * Other duties" assigned with this role. Job Requirements Job Knowledge and Skills. * Excellent surveillance, observation skills, and attention to detail * Good physical condition and offer an impeccable appearance while setting high professional standards. * Advanced Computer skills. * Knowledge of medical/security terminology is beneficial. * Excellent communication and interpersonal abilities. * Ability to remain calm and composed under pressure. * The ability to speak, read, write, and understand written instructions in English is required. Education and Experience * High school diploma/GED or equivalent experience. * Previous security experience preferred. * Successfully complete CPI training program and recertify every two years. * A valid driver's license. * CPI De-escalation training. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Working Conditions/Physical Demands Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Lifting/carrying frequently up to 50 pounds. Some stress related to high level of responsibility for quality care. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: * Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. * Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. * Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. * Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $18.62 - $25.64 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application! Responsibilities Position Summary: The Security Officer provides protection for all persons and property safety within the organization and its environment. Provides customer service and ensures orderly parking. Responds to security needs of hospital personnel quickly and effectively Essential Duties: • Patrols Medical Center complex, including all buildings and grounds, to provide a visible deterrence in preventing criminal and prohibited activity (fire, accidents). Ensures safety and unauthorized entry, including inspecting doors, windows and locks to determine level of security. o At the beginning of an assigned shift the Security Officer will be in uniform and prepared for duty. o Each officer will be responsible for obtaining an update on activities of importance to department operations. This includes discussions with someone from the previous shift, and reading and signing the brief, operations and daily activities logs. o Officer will sign on with the Dispatcher. o Officers will report to the assigned area to relieve the previous shift at that location (i.e. Parking Lot, Emergency Department, Front Desk, etc.). • Responds quickly and effectively to all calls for service o Responds within a Seven Minute Window. o Prioritizes calls. o Reports Service Call Failure to Supervisor and/or Director • Ensures only authorized personnel are admitted onto hospital premises. o Work with CMMC service entities during VIP visits to; ensure parking accommodations, to minimize interruptions, and will adjust patrols of areas involved as directed. o Direct the handling/processing of Court documents, by Law Enforcement/Court Officials. o Work with Law Enforcement officials, acting in an official capacity, while maintaining confidentiality. Security will review emergency codes with Law Enforcement Officers that are on property for thirty (30) minutes or longer. o Ensure all weapons brought in to the facility, by those not authorized in their official capacity, are removed from the facility. o Issue and enforce Criminal Trespass Warnings. • Assures orderly, safe, and efficient access and parking for patients, visitors and employees as needed/upon request. o Escorts visitors, patients and personnel to and from parking areas. o Officers assigned to outside areas will patrol all parking locations and will report, on the proper written violation form, for non-compliance with hospital standing orders regarding parking. o Reports all safety concerns on the property outside including weather conditions that might impact parking or safe travel. o Provides standbys in parking lots as directed. • Assists motorists who become stranded on hospital property. o Provides assistance with jump start of vehicles with battery booster pack • Performs Dispatcher responsibilities. o Maintains all logs at the Information/Dispatch desk to include: Deceased Log, Security Log, etc. o Performs After Hours Visitor Sign-ins at the Emergency Department Security Desk o Performs Emergency Lock-Downs of CMMC, Bridgton and Rumford hospitals via the CCURE monitoring program. • Responds in a timely manner and reports all incidents occurring on hospital property and submits an incident report after the investigation to the director by end of shift. o Serves as Security Code Responders (ie., Code Gray, Code Pink, etc.) o Serves as Campus Security Authority for the MCHP by responding to, and reporting all, Clery Act crimes • Writes accurate, clear and legible incident/Midas reports and documents investigative steps and results. • Responds to all emergency/alarm(s) calls for assistance, with a minimum of 2 Officers, to control behavioral issues, disorderly conduct or combative patients. o Responds to all trauma alert patients arriving in the Emergency Department o Utilizes verbal de-escalation and crisis intervention techniques o Utilizes Care & Restraint Techniques o Utilizes Active Shooter response techniques o Utilizes safe handcuffing techniques in extreme life-threatening situations (only) • Conducts searches, at the request of staff, when reasonable suspicion has been established, to provide a safe environment for patients, visitors, and employees. o Assists with inspection of incoming/outgoing parcels o Utilizes Garrett Search Wand and search gloves as needed. • Performs Services to Departments/Practices, and patients to ensure safe handling of monies. o Performs pick up of bank bags from departments & practices and deposits the money at the bank as requested/scheduled. o Collects patient valuables, as requested, and places them in the Security Safe. • Assists with patient lifting/moving as requested, and at the direction of clinical staff. o Responds to requests for in-patient lifting assistance in a timely manner. o Assists with loading and off-loading of patients utilizing Lifeflight of Maine Services. o Uses appropriate body mechanics and lifting techniques and will not attempt any patient lift unless all safety precautions (including having adequate help) are in place. • Escorts customers and employee as needed and requested. • Operates Security Department vehicles and bicycle in a safe and efficient manner at all times. o Must meet CMHC driving record criteria. o Must notify Director of any moving violations and/or traffic accidents in a timely manner. • Monitors the hospital using electronic security equipment (closed-circuit television, alarms, HUGS infant security system, etc.). o Serves as Infant/Child abduction responder. o Utilizes training in Security equipment (Access Control, CCTV, etc.) • Complies with and Enforces all organizational policies and procedures as assigned by Administration and the Security Director. o Reports all safety and fire hazards observed on routine patrols and inspections to appropriate personnel. o Minimum of 1 Safety Violation/Hazard reported per month. o Completes Maintenance Work Order Requests via the portal. o Reference Joint Commission /CMMC Safety policies when possible o Enforces proper wearing of Identification badges • Processing of Deceased Patients o Dispatcher gathers all necessary information prior to pick up of deceased patient. o Officer responds as requested for deceased removal and release in a timely manner. o Officer works with Nursing Supervisor, Lab and Outside Agencies to ensure all procedures occur prior to release. • Participates in performance improvement activities as requested (ie., Standard Work, Security tasks, etc.) • Performs switchboard responsibilities as directed: o Operates an electronic switchboard as needed, to route incoming calls and to place outgoing calls. o Provides census information to internal and external inquirers. o Demonstrates the ability to access language services upon request, including TTY services. o Knowledgeable of emergency codes to be used over the PA system, pager system and can send computer messages. o Provides hospital information and directions to patients/visitors as needed. o Demonstrates the ability to access a list of all facility staff on-call, including home phone numbers and pager numbers. • Demonstrates knowledge of the principles of growth and development over the life span. He/she shall be able to identify each patient's age-specific needs and promote a secure environment needed by the patient group. • Customer Services: Interacts with all individuals in a consistent manner, providing attention, support and assistance to foster an environment of exceptional personal service. Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times. o Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way). o Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer's problem. o Conducts all work activities with respect for coworkers, including the maintenance of a ant an environment, fostering calmness during stressful situations. o Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place. o Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist. Qualifications Education and Experience: • High School Diploma or GED equivalent. • Must possess a current, active Maine Driver's License with no court-imposed restrictions. • This CMHC position must meet the criteria for evaluating vehicle operator suitability. It has been determined that this position requires either the operation of a system or leased vehicle or the use of a personal vehicle for business purposes on a regular basis an integral part of the job. Knowledge, Skills and Abilities: • Ability to communicate effectively in English, both verbally and in writing. • Additional languages preferred. • Basic computer knowledge required. • Knowledge of investigative procedures, de-escalating violence, hospital security, infant abduction and protection mechanisms preferred. • Ability to engage patients and team members utilizing the CMH Experience Standards i. I am creating a warming, caring, and non-judgmental environment ii. I am actively listening and seeking information iii. I am honest, truthful, and consistent iv. I am respectful, treating all individuals with dignity and empathy v. I am serving as a role model, taking both initiative and ownership when appropriate vi. I am working collaboratively and demonstrating teamwork vii. I am resilient and adapt to change in positive ways. • Demonstrated ability to direct and triage in a highly fluid dynamic operational environment. • Ability to collaborate with all layers of the management/ administration team. Employment Status Part Time > 59 Shift Days Equal Employment Opportunity CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.

$18.61 The rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, the determination of your offer will reflect your skills and experience as it relates to the position. Job Summary To ensure the safety and security of St. Mary's Health System's employees, patients, and visitors by maintaining a vigilant and protective environment. Job Requirements High school diploma/GED or equivalent experience. Previous security experience preferred. Complete CPI training program and recertify every two years. A valid Maine driver's license. CPI De-escalation training Excellent surveillance, observation skills, and attention to detail Good physical condition and offer an impeccable appearance while setting high professional standards. Advanced Computer skills. Knowledge of medical/security terminology is beneficial. Excellent communication and interpersonal abilities. Ability to remain calm and composed under pressure. The ability to speak, read, write, and understand written instructions in English is required. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: •Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. •Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. •Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. •Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $18.62 - $25.64 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Summary: MaineGeneral Health. We're With You. Be With Us. MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families and our communities. If you are seeking an opportunity to support your friends, family, and your community through your work at MaineGeneral Health...Come be with us.Job Description: The Opportunity: Our positions offer a variety of shifts, allowing you the opportunity to consider a schedule that best fits your lifestyle. Full-time, part-time and per diem shifts available. Our Security Officers partner closely with local law enforcement and EMS and are great opportunities for: Students in a Criminal Justice Program looking to gain invaluable experience. Experienced law enforcement professionals looking to supplement income with and additional job. Candidates looking for a new position to work amongst a dedicated team committed to providing patients with a professional and safe experience. Veterans looking for an opportunity to serve our local community. Experience is helpful, but we are willing to train the right individuals for these positions! If you are looking to start your career in law enforcement, or join an incredible team of officers, we want to hear from you! The Work: Performs proactive monitoring of and timely responses to potential/actual security threats. Investigates and manages all security incidents and hazards on the premises. Maintains knowledge of and follows policies and procedures regarding alarms and emergency/disaster preparedness plans. Actively participates in planned drills and simulations. Provides information and assistance to staff and visitors to promote their safety on the premises as well as local law enforcement officials and EMS/firefighters to assist in providing safe atmosphere. You Have: A valid Driver's license and clean driving record (required). MOAB certification Handcuff certification. O.C. (Oleoresin Capsicum) spray certification. Up to 1-year prior related experience. Able to communicate well both verbally and in writing. Proficiency in a suite of Microsoft Office application. Scheduled Weekly Hours: 0Work Shift: Job Exempt: NoBenefits: Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future. Physical Wellness: We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle. Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household. Financial Wellness: Access the wages you've already earned before payday with Payactiv, giving you greater flexibility over your finances. We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource - they're how we grow our business and care for our community. Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at ************** .

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Shift Details: Guaranteed 8 hours a week (Fridays 3pm-11pm) with the ability to pick up additional shifts as needed. Security Officer Are you someone who takes “Be Prepared” to the next level? Do you aspire to support resilience in all its forms within an organization? Do you appreciate the nuances of physical security and emergency management? Want to be part of a security team helping to ensure resilience of cloud-based healthcare services to health care providers across this country? Then, you want to join our Global Security team. Position Summary: As a Security Officer, you will report to the Belfast Security Manager who leads the efforts and activity of the Belfast Security team. Our Security Team takes pride in providing a safe and secure environment for athenahealth employees, clients, and visitors. Security Officers at athena enjoy helping employees and visitors with varied inquiries. You are analytical, inquisitive, and curious about the security of our company, our sites, and our people. You ask questions, seek answers and love new challenges. If you enjoy thinking outside the box and are looking for a long-term growth opportunity in the security field at a growing global company working with some of the best tools and technologies in the market, this is the place for you. You will be a key contributor to the Global Security Operations Center in the event of a crisis situation that would threaten safe and secure business operations. The healthcare-tech industry has some of the world's most dynamic security challenges. This could include, but is not limited to natural disasters, workplace violence, facility emergencies, fire, and weather emergencies. We hope you will join us in this effort. About the Team: The Global Security & Services (GSS) Team ensures the safety and security of all athena assets, employees, and clients by providing essential corporate security services for atheanhealth US (United States) and international office locations. This diverse team of experts provides concierge-level services to athena employees while also managing risk to our personnel and operations through a robust set of security policies, programs, and awareness campaigns. The GSS Team is a part of athena Environment. Job Responsibilities Perform Security patrols of designated areas on foot or in a company vehicle utilizing handheld Track Force device. Provide assistance to customers, employees, and visitors in a courteous and professional manner. Verify authorized visitors and guests for entry into the facility. Activate alarms or call first responders in case of fire, medical emergency or presence of unauthorized persons or threat. Watch for and report on irregular or unusual conditions that may create security risks or safety hazards. Support on site security requests from employees. Document all shift activities in the daily activity report. Investigate and prepare reports on accidents, incidents, and suspicious activities. Warn violators of rule infractions, such as loitering, parking concerns or carrying forbidden articles. Typical Qualifications Associate degree or higher in any discipline Service in the active-duty military, military reserves, or National Guard Service in auxiliary police or police cadets Meaningful and verifiable work history Minimum of one year verifiable and successful professional security experience Proficient computer skills including Microsoft Office, as well as willingness to learn and use new security software programs. Excellent verbal and written communication skills Flexibility, Intellectual Curiosity and Enthusiasm for Change Demonstrated excellent customer service skills. Expected Compensation $35,000 - $59,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces - some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers ******************************************************

$18.61 The rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, the determination of your offer will reflect your skills and experience as it relates to the position. Job Summary To ensure the safety and security of St. Mary's Health System's employees, patients, and visitors by maintaining a vigilant and protective environment. Job Requirements * High school diploma/GED or equivalent experience. * Previous security experience preferred. * Complete CPI training program and recertify every two years. * A valid Maine driver's license. * CPI De-escalation training * Excellent surveillance, observation skills, and attention to detail * Good physical condition and offer an impeccable appearance while setting high professional standards. * Advanced Computer skills. * Knowledge of medical/security terminology is beneficial. * Excellent communication and interpersonal abilities. * Ability to remain calm and composed under pressure. * The ability to speak, read, write, and understand written instructions in English is required. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: * Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. * Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. * Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. * Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $18.62 - $25.64 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

This is a Part-Time 24-hour, Night Shift with Differential, benefit-eligible position. Central Maine Medical Center is seeking a Security Officer! CMH offers a robust benefits package that includes: Robust Paid Time Off (PTO) program Medical plan with enhanced Tier 1 benefits provided within the CMH system. Dental plan Vision plan Health Savings Account (HSA) Basic Life insurance at no cost Supplemental Life insurance Long-term disability insurance 401(k) or 403(b) retirement savings plans Tuition IO partnership for student loan repayment assistance and tuition assistance Family Leave Program for Parental Leaves Comprehensive Wellness Program Position Summary: The Security Officer provides protection for all persons and property safety within the organization and its environment. Provides customer service and ensures orderly parking. Responds to security needs of hospital personnel quickly and effectively Essential Duties: • Patrols Medical Center complex, including all buildings and grounds, to provide a visible deterrence in preventing criminal and prohibited activity (fire, accidents). Ensures safety and unauthorized entry, including inspecting doors, windows and locks to determine level of security. o At the beginning of an assigned shift the Security Officer will be in uniform and prepared for duty. o Each officer will be responsible for obtaining an update on activities of importance to department operations. This includes discussions with someone from the previous shift, and reading and signing the brief, operations and daily activities logs. o Officer will sign on with the Dispatcher. o Officers will report to the assigned area to relieve the previous shift at that location (i.e. Parking Lot, Emergency Department, Front Desk, etc.). • Responds quickly and effectively to all calls for service o Responds within a Seven Minute Window. o Prioritizes calls. o Reports Service Call Failure to Supervisor and/or Director • Ensures only authorized personnel are admitted onto hospital premises. o Work with CMMC service entities during VIP visits to; ensure parking accommodations, to minimize interruptions, and will adjust patrols of areas involved as directed. o Direct the handling/processing of Court documents, by Law Enforcement/Court Officials. o Work with Law Enforcement officials, acting in an official capacity, while maintaining confidentiality. Security will review emergency codes with Law Enforcement Officers that are on property for thirty (30) minutes or longer. o Ensure all weapons brought in to the facility, by those not authorized in their official capacity, are removed from the facility. o Issue and enforce Criminal Trespass Warnings. • Assures orderly, safe, and efficient access and parking for patients, visitors and employees as needed/upon request. o Escorts visitors, patients and personnel to and from parking areas. o Officers assigned to outside areas will patrol all parking locations and will report, on the proper written violation form, for non-compliance with hospital standing orders regarding parking. o Reports all safety concerns on the property outside including weather conditions that might impact parking or safe travel. o Provides standbys in parking lots as directed. • Assists motorists who become stranded on hospital property. o Provides assistance with jump start of vehicles with battery booster pack • Performs Dispatcher responsibilities. o Maintains all logs at the Information/Dispatch desk to include: Deceased Log, Security Log, etc. o Performs After Hours Visitor Sign-ins at the Emergency Department Security Desk o Performs Emergency Lock-Downs of CMMC, Bridgton and Rumford hospitals via the CCURE monitoring program. • Responds in a timely manner and reports all incidents occurring on hospital property and submits an incident report after the investigation to the director by end of shift. o Serves as Security Code Responders (ie., Code Gray, Code Pink, etc.) o Serves as Campus Security Authority for the MCHP by responding to, and reporting all, Clery Act crimes • Writes accurate, clear and legible incident/Midas reports and documents investigative steps and results. • Responds to all emergency/alarm(s) calls for assistance, with a minimum of 2 Officers, to control behavioral issues, disorderly conduct or combative patients. o Responds to all trauma alert patients arriving in the Emergency Department o Utilizes verbal de-escalation and crisis intervention techniques o Utilizes Care & Restraint Techniques o Utilizes Active Shooter response techniques o Utilizes safe handcuffing techniques in extreme life-threatening situations (only) • Conducts searches, at the request of staff, when reasonable suspicion has been established, to provide a safe environment for patients, visitors, and employees. o Assists with inspection of incoming/outgoing parcels o Utilizes Garrett Search Wand and search gloves as needed. • Performs Services to Departments/Practices, and patients to ensure safe handling of monies. o Performs pick up of bank bags from departments & practices and deposits the money at the bank as requested/scheduled. o Collects patient valuables, as requested, and places them in the Security Safe. • Assists with patient lifting/moving as requested, and at the direction of clinical staff. o Responds to requests for in-patient lifting assistance in a timely manner. o Assists with loading and off-loading of patients utilizing Lifeflight of Maine Services. o Uses appropriate body mechanics and lifting techniques and will not attempt any patient lift unless all safety precautions (including having adequate help) are in place. • Escorts customers and employee as needed and requested. • Operates Security Department vehicles and bicycle in a safe and efficient manner at all times. o Must meet CMHC driving record criteria. o Must notify Director of any moving violations and/or traffic accidents in a timely manner. • Monitors the hospital using electronic security equipment (closed-circuit television, alarms, HUGS infant security system, etc.). o Serves as Infant/Child abduction responder. o Utilizes training in Security equipment (Access Control, CCTV, etc.) • Complies with and Enforces all organizational policies and procedures as assigned by Administration and the Security Director. o Reports all safety and fire hazards observed on routine patrols and inspections to appropriate personnel. o Minimum of 1 Safety Violation/Hazard reported per month. o Completes Maintenance Work Order Requests via the portal. o Reference Joint Commission /CMMC Safety policies when possible o Enforces proper wearing of Identification badges • Processing of Deceased Patients o Dispatcher gathers all necessary information prior to pick up of deceased patient. o Officer responds as requested for deceased removal and release in a timely manner. o Officer works with Nursing Supervisor, Lab and Outside Agencies to ensure all procedures occur prior to release. • Participates in performance improvement activities as requested (ie., Standard Work, Security tasks, etc.) • Performs switchboard responsibilities as directed: o Operates an electronic switchboard as needed, to route incoming calls and to place outgoing calls. o Provides census information to internal and external inquirers. o Demonstrates the ability to access language services upon request, including TTY services. o Knowledgeable of emergency codes to be used over the PA system, pager system and can send computer messages. o Provides hospital information and directions to patients/visitors as needed. o Demonstrates the ability to access a list of all facility staff on-call, including home phone numbers and pager numbers. • Demonstrates knowledge of the principles of growth and development over the life span. He/she shall be able to identify each patient's age-specific needs and promote a secure environment needed by the patient group. • Customer Services: Interacts with all individuals in a consistent manner, providing attention, support and assistance to foster an environment of exceptional personal service. Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times. o Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way). o Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer's problem. o Conducts all work activities with respect for coworkers, including the maintenance of a ant an environment, fostering calmness during stressful situations. o Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place. o Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist. Education and Experience: • High School Diploma or GED equivalent. • Must possess a current, active Maine Driver's License with no court-imposed restrictions. • This CMHC position must meet the criteria for evaluating vehicle operator suitability. It has been determined that this position requires either the operation of a system or leased vehicle or the use of a personal vehicle for business purposes on a regular basis, an integral part of the job. Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application! Responsibilities Qualifications Employment Status Part Time > 59 Shift Evenings Equal Employment Opportunity CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.

To ensure the safety and security of St. Mary's Health System's employees, patients, and visitors by maintaining a vigilant and protective environment. Essential Duties and Responsibilities Provide customer services to staff, patients, vendors, and visitors by assisting with questions, directions and other communications. Offer friendly greetings and provide directions as needed and assist individuals with compassion and reassurance. Issue ID badges and parking permits accurately. Implement patient lifts and assist with wheelchair transportation discreetly and safely. Conduct inside and outside patrols effectively. Remain alert to suspicious activity and promptly follow up. Monitor security cameras and access control systems. Enforce ID badge, no smoking and other policies with tact and respect. Respond promptly and appropriately to emergency codes as needed. Assist in maintaining fire safety by reporting extinguisher inspections and hazardous conditions. Secure areas and fire exit as needed and report dysfunctional lighting or hazards. Maintain knowledge of meetings and activities for quick visitor response. Handle lost and found items efficiently. Maintain thorough records, write incident reports, and file documents promptly. Assist in training new security officers. Cultivate positive relationships with law enforcement agencies. Stay updated on security protocols and procedures. Offer effective special services such as jump starts and lockouts. Assist with cadaver removals and lifting tasks. Uphold patient confidentiality and report violations. Utilize CPI techniques for de-escalation when necessary. Respond to incidents requiring police assistance and initiate appropriate measures. Supports and promotes the mission and values of Covenant Health Ministry. Any other essential duties and responsibilities will be added between “Supports the mission” Other duties” assigned with this role. Job Requirements Job Knowledge and Skills. Excellent surveillance, observation skills, and attention to detail Good physical condition and offer an impeccable appearance while setting high professional standards. Advanced Computer skills. Knowledge of medical/security terminology is beneficial. Excellent communication and interpersonal abilities. Ability to remain calm and composed under pressure. The ability to speak, read, write, and understand written instructions in English is required. Education and Experience High school diploma/GED or equivalent experience. Previous security experience preferred. Successfully complete CPI training program and recertify every two years. A valid driver's license. CPI De-escalation training. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Working Conditions/Physical Demands Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Lifting/carrying frequently up to 50 pounds. Some stress related to high level of responsibility for quality care. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: •Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. •Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. •Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. •Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $18.62 - $25.64 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Summary: MaineGeneral Health. We're With You. Be With Us. MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families and our communities. If you are seeking an opportunity to support your friends, family, and your community through your work at MaineGeneral Health...Come be with us.Job Description: The Opportunity: Our Security Officers partner closely with local law enforcement and EMS and are great opportunities for: Students in a Criminal Justice Program looking to gain invaluable experience. Experienced law enforcement professionals looking to supplement income with and additional job. Candidates looking for a new position to work amongst a dedicated team committed to providing patients with a professional and safe experience. Veterans looking for an opportunity to serve our local community. Experience is helpful, but we are willing to train the right individuals for these positions! If you are looking to start your career in law enforcement, or join an incredible team of officers, we want to hear from you! The Work: Performs proactive monitoring of and timely responses to potential/actual security threats. Investigates and manages all security incidents and hazards on the premises. Maintains knowledge of and follows policies and procedures regarding alarms and emergency/disaster preparedness plans. Actively participates in planned drills and simulations. Provides information and assistance to staff and visitors to promote their safety on the premises as well as local law enforcement officials and EMS/firefighters to assist in providing safe atmosphere. You Have: A valid Driver's license and clean driving record (required). MOAB certification Handcuff certification. O.C. (Oleoresin Capsicum) spray certification. Up to 1-year prior related experience. Able to communicate well both verbally and in writing. Proficiency in a suite of Microsoft Office application. Scheduled Weekly Hours: 24Work Shift: Job Exempt: NoBenefits: Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future. Physical Wellness: We offer quality dental, vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves. Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household. Financial Wellness: Access the wages you've already earned before payday with Payactiv, giving you greater flexibility over your finances. Tuition Reimbursement is available to all employees to further develop skills and career. We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time. Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource - they're how we grow our business and care for our community. Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at ************** .

Northern Light Sebasticook Valley Hospital Department: Security {Pittsfield, ME} Work Type: PRN Hours Per Week: As Needed Work Schedule: 6:30 AM to 7:00 PM Receiving general direction from the Security Director, Supervisor or designee, enforces Hospital regulations, provides a safe and secure environment for Hospital patients, visitors and employees by enforcing Hospital security regulations and by continuously watching for and timely reporting potential safety hazards and unusual occurrences through patrol of assigned areas. Investigates complaints or potential criminal conduct; assists in restraining patients as necessary; provides protective services. Possesses and exhibits extraordinarily strong customer service skills. Responsibilities: 1.Maintains the security of the hospital, out buildings, outside properties and assets. ·Performs inside and outside patrols. ·Patrols assigned areas, giving particular attention to those areas where security problems have occurred. ·Responds to trouble, security, emergency calls, and demonstrates the ability to respond to an inside outside plan as outlined in the Emergency Preparedness Plan. ·Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. ·Performs standby with patients and/or restraint/removal of unruly/combative patients and public. ·Participates in assistance with workplace and domestic violence victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. ·Responds immediately to code and stat requests on campus and between campuses. 2.Completes and maintains security logs and forms. ·Ensures incident and shift reports are completed in a timely matter. ·Prepares prisoner/patient checklist and lock removal forms. ·Prepares ID card request. 3.Provides coverage and relief consistent with a 24-hour coverage requirement: ·Performs Valet service for patients. ·As needed, incumbent will perform patient maneuvers, transport, and mortuary response. ·Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. 4.Completes computer data entries: ·Can enter image ID applications for NLH member organizations employees, non-employees, and volunteer's data into computer. ·Completes Incident Reports and security notices. ·Be able to research ID badge information. ·Use of access control and database software, communications equipment, and first aid equipment. ·Enters RL and Security Specific Software reports as needed. 5.Conducts Investigations ·Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. ·Notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate. ·When authorized will make arrests as appropriate. ·Participates in subsequent court proceedings as required. ·Prepares and submits written reports in a complete and accurate manner ·Makes notations in log of all incidents. ·Keeps Supervisor informed at all times. 6.Performs additional duties as required or assigned. ·Cross trains in other locations beyond normally assigned workplace. ·Ensures all required training is up-to-date and maintains individual data base training records and reports errors to appropriate supervisor or manager. ·Responsible for maintaining all hospital issued uniforms and equipment (including but not limited to vehicles, radios, computer equipment, cameras, etc.) ·Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation. May act as a transporter for patients when needed or instructed. Other Information: * A High School Diploma or GED is required. Education enabling the ability to read, write, and communicate effectively is necessary. * A bachelor's degree in criminal justice, a related discipline, or MCJA Law Enforcement certification preferred. * 3 - 5 years of experience preferred in hospital, security/police, emergency medical or customer services. * Must have awareness of law enforcement rules. * Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices. * Attuned to current theory and practices to support performance; pursue personal growth and development.] * Valid State of Maine Driver's license with a clean driving record in accordance with the Northern Light Health driving policy. * IAHSS certification is required within 180 days after date of hire. * MOAB training is required within 90 days following hire. Communication: * Must have good interpersonal skills as incumbent interacts with a variety of patients, associates, and public. * Must have the ability to recognize, acknowledge, respect, and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others. Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression. * Effectively manage a high volume of activity. * Strong writing skills to provide and maintain documentation to support data. * Must have judgment and initiative to make rapid decisions independently with minimal guidance from the Security Supervisor. * Must be accountable for decisions that may affect the security of the facility and safety of personnel. Strong problem-solving skills. * Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes. Technology : * Must have basic computer skills and the ability to monitor security equipment and telecommunication switchboard. * Able to trouble shoot systems when necessary. * Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative and flexible. * Displays positive image, tact and diplomacy, active listener, articulate. * Works effectively both independently and in teams; ability to be flexible in work environment - different locations and shift. Ability to multitask. * Valid State of Maine Driver's license with a clean driving record in accordance with the Northern Light Health driving policy. * IAHSS certification is required within 180 days after date of hire. * MOAB training is required within 90 days following hire. Competencies and Skills * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Credentials * Required Driver's License Education * Required High School Diploma/General Educational Development (GED) A High School Diploma or GED is required. Education enabling the ability to read, write, and communicate effectively is necessary. A Bachelor's Degree in Criminal Justice, a related discipline, or MCJA Law Enforcement certification preferred. Working Conditions * Potential exposure to noise levels being uncomfortable. * Potential exposure to noxious odors. * Potential exposure to very hot or cold temperatures. * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Work with computers, typing, reading or writing. * Lifting, moving and loading less than 20 pounds. * Lifting, moving and loading 30 to 50 pounds. * Lifting, moving and loading 20 to 30 pounds. * Lifting, moving, and loading over 50 pounds. Pittsfield, Maine, SVH, Rural Health Care, Kennebeck Valley

To ensure the safety and security of St. Mary's Health System's employees, patients, and visitors by maintaining a vigilant and protective environment. Essential Duties and Responsibilities Provide customer services to staff, patients, vendors, and visitors by assisting with questions, directions and other communications. Offer friendly greetings and provide directions as needed and assist individuals with compassion and reassurance. Issue ID badges and parking permits accurately. Implement patient lifts and assist with wheelchair transportation discreetly and safely. Conduct inside and outside patrols effectively. Remain alert to suspicious activity and promptly follow up. Monitor security cameras and access control systems. Enforce ID badge, no smoking and other policies with tact and respect. Respond promptly and appropriately to emergency codes as needed. Assist in maintaining fire safety by reporting extinguisher inspections and hazardous conditions. Secure areas and fire exit as needed and report dysfunctional lighting or hazards. Maintain knowledge of meetings and activities for quick visitor response. Handle lost and found items efficiently. Maintain thorough records, write incident reports, and file documents promptly. Assist in training new security officers. Cultivate positive relationships with law enforcement agencies. Stay updated on security protocols and procedures. Offer effective special services such as jump starts and lockouts. Assist with cadaver removals and lifting tasks. Uphold patient confidentiality and report violations. Utilize CPI techniques for de-escalation when necessary. Respond to incidents requiring police assistance and initiate appropriate measures. Supports and promotes the mission and values of Covenant Health Ministry. Any other essential duties and responsibilities will be added between “Supports the mission” Other duties” assigned with this role. Job Requirements Job Knowledge and Skills. Excellent surveillance, observation skills, and attention to detail Good physical condition and offer an impeccable appearance while setting high professional standards. Advanced Computer skills. Knowledge of medical/security terminology is beneficial. Excellent communication and interpersonal abilities. Ability to remain calm and composed under pressure. The ability to speak, read, write, and understand written instructions in English is required. Education and Experience High school diploma/GED or equivalent experience. Previous security experience preferred. Successfully complete CPI training program and recertify every two years. A valid driver's license. CPI De-escalation training. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Working Conditions/Physical Demands Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Lifting/carrying frequently up to 50 pounds. Some stress related to high level of responsibility for quality care. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: •Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. •Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. •Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. •Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $18.62 - $25.64 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Northern Light Mayo Hospital Department: Security Mayo Hospital, Dover-Foxcroft, ME Work Type: PRN Hours Per Week: As Needed Work Schedule: 5:30 PM to 6:00 AM Security Officers report to and receive direction and guidance from the Manager of Security and others appointed over them. Officers are responsible for protecting and serving Northern Light Health patients, staff, and visitors, in addition to monitoring and protecting facilities and assets, across the system. They monitor and operate access control systems, security camera systems, intercoms, two-way radios, telephones, and alarm systems. Security Officers perform the following duties daily: patrol facilities and grounds, provide emergency assistance and response, conduct patient observations, interact with patients, families, visitors, law enforcement and correctional officers, and support Northern Light Health staff with issues involving security and safety concerns. The individual must complete detailed notes based on observations, conduct security investigations and interviews, and write detailed reports regarding incidents and events. Responsibilities: * Follow the orders and direction, both verbal and written, as communicated to them by the Manager of Security and others as directed. * Proactively identify and resolve issues which may negatively impact site security and facility occupant safety. * Observe, report, and assist with the resolution of security events. * Respond to acute behavioral events and assist with de-escalation and problem solving to support the person or the clinical team. * Escort emergency first responders to the location of emergencies, such as a fire. * Provides security escorts for individuals when requested. * Assist facility users with wayfinding and escorts. * Observe and report safety hazards and assist with proper resolution. * Maintain accurate daily documented activities, dispatch entries, and incident reports. * Staff posts and complete assignments as required. * Operate security systems including video monitoring, access control, alarm systems, radio systems, and more. * Follow and provide appropriate response during the activation of emergency operation plans. * Be prepared to work additional hours as assigned to meet shift staffing standards or for emergent staffing needs. * Protect persons and facilities during floods, fires, structural damages, utility outages, special events of during various security incidents. * Serve as a first responder to intrusion, distress, and other alarm systems according to policies and procedures. * Provide emergency access and escorts to restricted or sensitive areas. * Complete security surveys and risk assessments as trained and assigned. * Control facility keys and lock and unlock doors according to locking schedule(s). * Perform the collection, transport, tracking, and release of patient valuables, including lost and found. * Participate in the transport and release of deceased patients to and from the morgue. Officers are responsible for completing the required paperwork upon transporting to or releasing from the morgue. * Support screening of individuals for weapons, which may include the operation of a walk-through metal detector or handheld scanner or other technology. * Remain current and follow organizational and department policies and procedures. * Complete other duties and training as assigned. Other Information: * Current license to drive in the state of Maine, with reliable transportation and agency required auto liability insurance. * Experience in healthcare security, corporate security, law enforcement, or military preferred. * Knowledge and experience with Omnigo, Avigilon video surveillance & access control, C-Cure access control. * Ability to maintain a high level of professionalism. * Must refrain from using personal electronic equipment while on-duty to promote safe, productive, and distraction free work environments. * Must possess a strong desire and ability to provide a high level of customer service through engagement with others. * Ability to don and wear personal protective equipment, such as gloves, face shields, goggles, gowns, masks, powered air-purifying respirator, and issued ballistic vest protection while on duty. * Ability to use radio equipment for communications. * Ability to quickly respond to emergent situations. * Skilled in verbal communications, especially listening and recalling information during high stress conditions. * Knowledge of verbal and non-verbal tactics to safely de-escalate individuals. * Skilled in written communications including the ability to type accurate and detailed reports efficiently, recalling actions taken during emergencies and critical incidents. * Knowledge of crime prevention strategies. * Ability to detect, locate, and report smoke, unusual odors, and running water which may indicate safety problems. * Knowledge of and skill with computer systems, including spreadsheets, word processing, e-mail, computer-aided dispatch, alarm systems, access control software, and surveillance cameras. * Ability to use de-escalation strategies, trained control techniques, and the application of restraints as trained. * Knowledge of security practices used in safeguarding persons and property. * Completion of Management of Aggressive Behavior (MOAB) certification requirements within 3 months of hire. * Completion of Northern Light Health Security orientation and field training program within 1 month of hire. * Completion of an approved CPR certification course within 3 months of hire. * Completion of IAHSS Basic Certification within 9 months of hire. Competencies and Skills * Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed. * Arithmetic * Basic Life Support * Electronic medical record software. * Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively. * Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. * Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately. * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully. * Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets. * Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority. * Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming. * Word processing, spreadsheets, data entry, database experience and other computer related skills. * Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing. * Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects. * MS Teams * Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques. * Multi-line phone, scanner, photocopier, fax, and internet. * Experience with operating a network. * OneNote * Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Public Speaking * Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability . * Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration. * Troubleshooting * Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time. * Zoom * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Credentials * Required Driver's License Education * Required High School Diploma/General Educational Development (GED) A High School Diploma or GED is required. Education enabling the ability to read, write, and communicate effectively is necessary. A Bachelor's Degree in Criminal Justice, a related discipline, or MCJA Law Enforcement certification preferred. Working Conditions * Potential exposure to noise levels being uncomfortable. * Potential exposure to noxious odors. * Potential exposure to very hot or cold temperatures. * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Work with computers, typing, reading or writing. * Lifting, moving and loading less than 20 pounds. * Lifting, moving and loading 30 to 50 pounds. * Lifting, moving and loading 20 to 30 pounds. * Lifting, moving, and loading over 50 pounds. * Need to travel to perform responsible duties * Potential exposure to hazardous materials. * Work beyond the regularly scheduled hours. * Extend body and limbs to reach items. * Prolonged periods of kneeling. * Prolonged periods of sitting. * Prolonged periods of walking. * Alternate shift schedules (day, evening, nights, weekends). * Prolonged periods of standing. Dover- Foxcroft, Maine, NL Mayo, Critical Access Hospital (CAH) Rural Health Care

Northern Light Mayo Hospital Department: Security Mayo Hospital, Dover -Foxcroft Work Type: Full Time Hours Per Week: 36 Hour/Week Work Schedule: 5:30 PM to 6:00 AM Security Officers report to and receive direction and guidance from the Manager of Security and others appointed over them. Officers are responsible for protecting and serving Northern Light Health patients, staff, and visitors, in addition to monitoring and protecting facilities and assets, across the system. They monitor and operate access control systems, security camera systems, intercoms, two-way radios, telephones, and alarm systems. Security Officers perform the following duties daily: patrol facilities and grounds, provide emergency assistance and response, conduct patient observations, interact with patients, families, visitors, law enforcement and correctional officers, and support Northern Light Health staff with issues involving security and safety concerns. The individual must complete detailed notes based on observations, conduct security investigations and interviews, and write detailed reports regarding incidents and events. Responsibilities: * Follow the orders and direction, both verbal and written, as communicated to them by the Manager of Security and others as directed. * Proactively identify and resolve issues which may negatively impact site security and facility occupant safety. * Observe, report, and assist with the resolution of security events. * Respond to acute behavioral events and assist with de-escalation and problem solving to support the person or the clinical team. * Escort emergency first responders to the location of emergencies, such as a fire. * Provides security escorts for individuals when requested. * Assist facility users with wayfinding and escorts. * Observe and report safety hazards and assist with proper resolution. * Maintain accurate daily documented activities, dispatch entries, and incident reports. * Staff posts and complete assignments as required. * Operate security systems including video monitoring, access control, alarm systems, radio systems, and more. * Follow and provide appropriate response during the activation of emergency operation plans. * Be prepared to work additional hours as assigned to meet shift staffing standards or for emergent staffing needs. * Protect persons and facilities during floods, fires, structural damages, utility outages, special events of during various security incidents. * Serve as a first responder to intrusion, distress, and other alarm systems according to policies and procedures. * Provide emergency access and escorts to restricted or sensitive areas. * Complete security surveys and risk assessments as trained and assigned. * Control facility keys and lock and unlock doors according to locking schedule(s). * Perform the collection, transport, tracking, and release of patient valuables, including lost and found. * Participate in the transport and release of deceased patients to and from the morgue. Officers are responsible for completing the required paperwork upon transporting to or releasing from the morgue. * Support screening of individuals for weapons, which may include the operation of a walk-through metal detector or handheld scanner or other technology. * Remain current and follow organizational and department policies and procedures. * Complete other duties and training as assigned. Other Information: * Current license to drive in the state of Maine, with reliable transportation and agency required auto liability insurance. * Experience in healthcare security, corporate security, law enforcement, or military preferred. * Knowledge and experience with Omnigo, Avigilon video surveillance & access control, C-Cure access control. * Ability to maintain a high level of professionalism. * Must refrain from using personal electronic equipment while on-duty to promote safe, productive, and distraction free work environments. * Must possess a strong desire and ability to provide a high level of customer service through engagement with others. * Ability to don and wear personal protective equipment, such as gloves, face shields, goggles, gowns, masks, powered air-purifying respirator, and issued ballistic vest protection while on duty. * Ability to use radio equipment for communications. * Ability to quickly respond to emergent situations. * Skilled in verbal communications, especially listening and recalling information during high stress conditions. * Knowledge of verbal and non-verbal tactics to safely de-escalate individuals. * Skilled in written communications including the ability to type accurate and detailed reports efficiently, recalling actions taken during emergencies and critical incidents. * Knowledge of crime prevention strategies. * Ability to detect, locate, and report smoke, unusual odors, and running water which may indicate safety problems. * Knowledge of and skill with computer systems, including spreadsheets, word processing, e-mail, computer-aided dispatch, alarm systems, access control software, and surveillance cameras. * Ability to use de-escalation strategies, trained control techniques, and the application of restraints as trained. * Knowledge of security practices used in safeguarding persons and property. * Completion of Management of Aggressive Behavior (MOAB) certification requirements within 3 months of hire. * Completion of Northern Light Health Security orientation and field training program within 1 month of hire. * Completion of an approved CPR certification course within 3 months of hire. * Completion of IAHSS Basic Certification within 9 months of hire. Competencies and Skills * Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed. * Arithmetic * Basic Life Support * Electronic medical record software. * Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively. * Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. * Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately. * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully. * Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets. * Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority. * Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming. * Word processing, spreadsheets, data entry, database experience and other computer related skills. * Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing. * Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects. * MS Teams * Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques. * Multi-line phone, scanner, photocopier, fax, and internet. * Experience with operating a network. * OneNote * Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Public Speaking * Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability . * Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration. * Troubleshooting * Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time. * Zoom * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Credentials * Required Driver's License Education * Required High School Diploma/General Educational Development (GED) A High School Diploma or GED is required. Education enabling the ability to read, write, and communicate effectively is necessary. A Bachelor's Degree in Criminal Justice, a related discipline, or MCJA Law Enforcement certification preferred. Working Conditions * Potential exposure to noise levels being uncomfortable. * Potential exposure to noxious odors. * Potential exposure to very hot or cold temperatures. * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Work with computers, typing, reading or writing. * Lifting, moving and loading less than 20 pounds. * Lifting, moving and loading 30 to 50 pounds. * Lifting, moving and loading 20 to 30 pounds. * Lifting, moving, and loading over 50 pounds. * Need to travel to perform responsible duties * Potential exposure to hazardous materials. * Work beyond the regularly scheduled hours. * Extend body and limbs to reach items. * Prolonged periods of kneeling. * Prolonged periods of sitting. * Prolonged periods of walking. * Alternate shift schedules (day, evening, nights, weekends). * Prolonged periods of standing. Dover- Foxcroft, Maine, NL Mayo, Critical Access Hospital (CAH) Rural Health Care

Northern Light Blue Hill Hospital Department: Security Northern Light Blue Hill Hospital Work Type: Full Time Hours Per Week: 40 Hours per Week Work Schedule: Variable The Lead Security Officer provides daily oversight and operational support for all security services at Northern Light Blue Hill Hospital. This role is responsible for the development, mentorship, and evaluation of security staff, ensuring high standards of safety, regulatory compliance, and customer service. The Lead Officer plays a key role in scheduling, training, performance management, and process improvement initiatives, while fostering a positive and professional work environment. Responsibilities: Staff Leadership & Development * Lead orientation, training, and ongoing competency assessments for security personnel and others as assigned. * Assist with recruitment, interviews, coaching, mentorship, and wellbeing of staff. * Manage scheduling, documentation, and day-to-day operational responsibilities. * Partner with hospital leadership to support clinic operations and patient care initiatives. * Contribute to workflow optimization and process improvement efforts. Operational Support * Provide expert-level coverage during staffing surges or absences. * Perform all duties expected of front-line security officers with professionalism and skill. * Oversight of local security technologies and systems, including video surveillance, access control, staff safety alerting, mass communications, security, emergency management communications, etc. * Delivers training and education for newly hired employees and continuous training to ensure security staff proficiency in the use of established technologies and programs. * Assists in the execution of security and emergency preparedness drills, simulations, tabletop exercises, and other activities as directed in collaboration with others. * Organizes and maintains inventories and ensures the completion of required inspections and preventive maintenance and upkeep of all department equipment. * Supports Clinical Education in the delivery of training and education required by CMS, JCAHO, OSHA, and other regulatory entities as an instructor and subject matter expert. * Creates detailed reports, summarizes findings, and provides recommendations for each area of analysis. * Assists in comprehensive risk and threat assessments to identify potential hazards and vulnerabilities in the workplace, ensuring a safe and secure environment for all employees. Policy & Procedure Management * Develop, review, and implement departmental policies, workflows, and procedures. * Support performance improvement initiatives through data collection, audits, and reporting. Regulatory Compliance & Safety * Ensure departmental readiness for regulatory surveys and inspections. * Maintain compliance with safety standards and provide workforce safety, security, and emergency preparedness training and education (including MOAB) as needed. Other Duties * Perform additional responsibilities as assigned to support departmental and organizational goals. Patient Safety Initiatives * Enhances patient safety by supporting and executing comprehensive patient focused security protocols. * Communicates and supports clinical departments to create and maintain safe and secure environments for all caregivers and those supporting them. * Promotes proactive strategies to ensure safety measures are prioritized, focusing on the well-being of patients in every aspect of their healthcare experience. Other Information: * Associate degree from an accredited post-secondary institution. * Documented certification training and education from the International Association of Healthcare Safety & Security (IAHSS). * Documented leadership and technical training/education in security, emergency management, healthcare safety, and workplace violence prevention. * Valid Driver's License and meets Northern Light Health insurability standards. Competencies and Skills * Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed. * Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals. * Adobe Acrobat * Applies Business Acumen:Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession. * Basic Life Support * Cyber Security * Experience with MySQL, Oracle, SAP, SQL Server. * Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively. * Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. * Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately. * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully. * Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets. * Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority. * Human Capital, Supply Chain and Financial Software. * Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming. * Word processing, spreadsheets, data entry, database experience and other computer related skills. * Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing. * Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects. * MS Teams * Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques. * Multi-line phone, scanner, photocopier, fax, and internet. * OneNote * Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Public Speaking * Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability . * Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details. * Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration. * Business intelligence and data analysis software. * Troubleshooting * Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time. * Experience in developing a website for the internet/intranet. * Wound Care * Zoom * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required Associate's Degree Required Experience * 2 year/years of Leadership Experience * 2 year/years of Technical Experience Working Conditions * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Need to drive to perform responsible duties. * Potential exposure to hazardous materials. * Potential exposure to noise levels being uncomfortable. * Potential exposure to noxious odors. * Potential exposure to very hot or cold temperatures. * Need to travel to perform responsible duties * Work with computers, typing, reading or writing. * Work beyond the regularly scheduled hours. * Extend body and limbs to reach items. * Lifting, moving and loading 30 to 50 pounds. * Prolonged periods of kneeling. * Lifting, moving and loading less than 20 pounds. * Lifting, moving and loading 20 to 30 pounds. * Prolonged periods of sitting. Blue Hill, Maine, BH, Rural Health Care, Downeast, Coastal, new facility

Northern Light Maine Coast Hospital Department: Security Northern Light Maine Coast Hospital Work Type: PRN Hours Per Week: No Hours Assigned Work Schedule: Variable Security Officers report to and receive direction and guidance from the Manager of Security and others appointed over them. Officers are responsible for protecting and serving Northern Light Health patients, staff, and visitors, in addition to monitoring and protecting facilities and assets, across the system. They monitor and operate access control systems, security camera systems, intercoms, two-way radios, telephones, and alarm systems. Security Officers perform the following duties daily: patrol facilities and grounds, provide emergency assistance and response, conduct patient observations, interact with patients, families, visitors, law enforcement and correctional officers, and support Northern Light Health staff with issues involving security and safety concerns. The individual must complete detailed notes based on observations, conduct security investigations and interviews, and write detailed reports regarding incidents and events. Responsibilities: * Follow the orders and direction, both verbal and written, as communicated to them by the Manager of Security and others as directed. * Proactively identify and resolve issues which may negatively impact site security and facility occupant safety. * Observe, report, and assist with the resolution of security events. * Respond to acute behavioral events and assist with de-escalation and problem solving to support the person or the clinical team. * Escort emergency first responders to the location of emergencies, such as a fire. * Provides security escorts for individuals when requested. * Assist facility users with wayfinding and escorts. * Observe and report safety hazards and assist with proper resolution. * Maintain accurate daily documented activities, dispatch entries, and incident reports. * Staff posts and complete assignments as required. * Operate security systems including video monitoring, access control, alarm systems, radio systems, and more. * Follow and provide appropriate response during the activation of emergency operation plans. * Be prepared to work additional hours as assigned to meet shift staffing standards or for emergent staffing needs. * Protect persons and facilities during floods, fires, structural damages, utility outages, special events of during various security incidents. * Serve as a first responder to intrusion, distress, and other alarm systems according to policies and procedures. * Provide emergency access and escorts to restricted or sensitive areas. * Complete security surveys and risk assessments as trained and assigned. * Control facility keys and lock and unlock doors according to locking schedule(s). * Perform the collection, transport, tracking, and release of patient valuables, including lost and found. * Participate in the transport and release of deceased patients to and from the morgue. Officers are responsible for completing the required paperwork upon transporting to or releasing from the morgue. * Support screening of individuals for weapons, which may include the operation of a walk-through metal detector or handheld scanner or other technology. * Remain current and follow organizational and department policies and procedures. * Complete other duties and training as assigned. Other Information: * Current license to drive in the state of Maine, with reliable transportation and agency required auto liability insurance. * Experience in healthcare security, corporate security, law enforcement, or military preferred. * Knowledge and experience with Omnigo, Avigilon video surveillance & access control, C-Cure access control. * Ability to maintain a high level of professionalism. * Must refrain from using personal electronic equipment while on-duty to promote safe, productive, and distraction free work environments. * Must possess a strong desire and ability to provide a high level of customer service through engagement with others. * Ability to don and wear personal protective equipment, such as gloves, face shields, goggles, gowns, masks, powered air-purifying respirator, and issued ballistic vest protection while on duty. * Ability to use radio equipment for communications. * Ability to quickly respond to emergent situations. * Skilled in verbal communications, especially listening and recalling information during high stress conditions. * Knowledge of verbal and non-verbal tactics to safely de-escalate individuals. * Skilled in written communications including the ability to type accurate and detailed reports efficiently, recalling actions taken during emergencies and critical incidents. * Knowledge of crime prevention strategies. * Ability to detect, locate, and report smoke, unusual odors, and running water which may indicate safety problems. * Knowledge of and skill with computer systems, including spreadsheets, word processing, e-mail, computer-aided dispatch, alarm systems, access control software, and surveillance cameras. * Ability to use de-escalation strategies, trained control techniques, and the application of restraints as trained. * Knowledge of security practices used in safeguarding persons and property. * Completion of Management of Aggressive Behavior (MOAB) certification requirements within 3 months of hire. * Completion of Northern Light Health Security orientation and field training program within 1 month of hire. * Completion of an approved CPR certification course within 3 months of hire. * Completion of IAHSS Basic Certification within 9 months of hire. Competencies and Skills * Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed. * Arithmetic * Basic Life Support * Electronic medical record software. * Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively. * Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. * Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately. * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully. * Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets. * Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority. * Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming. * Word processing, spreadsheets, data entry, database experience and other computer related skills. * Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing. * Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects. * MS Teams * Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques. * Multi-line phone, scanner, photocopier, fax, and internet. * Experience with operating a network. * OneNote * Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Public Speaking * Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability . * Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration. * Troubleshooting * Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time. * Zoom * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Credentials * Required Driver's License Education * Required High School Diploma/General Educational Development (GED); Associates Degree or higher preferred. Working Conditions * Potential exposure to noise levels being uncomfortable. * Potential exposure to noxious odors. * Potential exposure to very hot or cold temperatures. * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Work with computers, typing, reading or writing. * Lifting, moving and loading less than 20 pounds. * Lifting, moving and loading 30 to 50 pounds. * Lifting, moving and loading 20 to 30 pounds. * Lifting, moving, and loading over 50 pounds. * Need to travel to perform responsible duties * Potential exposure to hazardous materials. * Work beyond the regularly scheduled hours. * Extend body and limbs to reach items. * Prolonged periods of kneeling. * Prolonged periods of sitting. * Prolonged periods of walking. * Alternate shift schedules (day, evening, nights, weekends). * Prolonged periods of standing. Coastal, Ellsworth, Maine, MCH, MCMH, Rural Health Care