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What is a central office operator and how to become one

Updated January 8, 2025
2 min read
There is more than meets the eye when it comes to being a central office operator. For example, did you know that they make an average of $22.67 an hour? That's $47,147 a year! Between 2018 and 2028, the career is expected to grow -8% and produce -286,900 job opportunities across the U.S.
ScoreCentral Office OperatorUS Average
Salary
3.7

Avg. Salary $47,147

Avg. Salary $59,228

Stability level
7.9

Growth rate -8%

Growth rate 0.3%

Diversity
10.0
Race

American Indian and Alaska Native 1.40%

Asian 3.64%

Black or African American 13.45%

Hispanic or Latino 16.25%

Unknown 8.12%

White 57.14%

Gender

female 56.38%

male 43.62%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
7.9

Stress level is high

7.1 - high

Complexity level
5.1

Complexity level is intermediate

7 - challenging

Work life balance
8.3

Work life balance is good

6.4 - fair

Key steps to become a central office operator

  1. Explore central office operator education requirements

    Most common central office operator degrees

    Bachelor's

    48.5 %

    Associate

    27.3 %

    High School Diploma

    10.6 %
  2. Start to develop specific central office operator skills

    SkillsPercentages
    Patient Appointments63.68%
    Securities19.06%
    Office Operations17.26%
  3. Complete relevant central office operator training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New central office operators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a central office operator based on U.S. Bureau of Labor Statistics data and data from real central office operator resumes.
  4. Research central office operator duties and responsibilities

    • Manage procedural implementation for transition of office to HIPPA regulatory compliance and Medicare PQRI guidelines.
    • Reduce A/R from 49 to 38 days out, the first time in the CBO history.
    • Correct exceptions and processing alerts generate from MACADE and POS inputs.
    • Prepare portfolio reviews for all client meetings and perform daily operations throughout the branch.
  5. Apply for central office operator jobs

    Now it's time to start searching for a central office operator job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first central office operator job

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Average central office operator salary

The average central office operator salary in the United States is $47,147 per year or $23 per hour. Central office operator salaries range between $31,000 and $71,000 per year.

Average central office operator salary
$47,147 Yearly
$22.67 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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