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Working As a Central Office Operator

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $63,000

    Average Salary

Example Of What A Central Office Operator does

  • Produced written documents and interpret oral/written instructions to complete manager-to-manager request and attorney inquires.
  • Reconcile and Settle ATM machines and general ledger accounts daily, and audit negotiable instruments monthly for 13 Financial Centers.
  • Prepare and post entries for 6 Co-Bank Gl's.
  • Interpreted and explained laws, program regulations and procedures applicable to any given situation.
  • Reconciled futures and options breaks via exchange systems TMS, PTMS and TIPS.
  • Preformed office duties such as answering phone calls, taking messages, faxing and sorting paperwork.
  • Back office operations team Handle chats/emails from customers Refunds/complaints Special Enrollments Create Spread sheets on Excels Complete special projects.
  • Provided formal and informal training for new and experienced module personnel.
  • Adjusted established benefits and authorized payments through the MACADE system.
  • Prepared budget for each new fiscal year and explained any variances as required.
  • Addressed customer service inquires in a timely and accurate manner.
  • Key accomplishments: Develops the command physical security polices and ensure compliance with Department of Defense requirements.
  • Back Office Operations Inbound Call Center for Kaizer Client verifications Account validation and maintenance
  • Awarded additional training in Hong Kong with Asia-Pacific winners.
  • Pulled medical records for patient appointments, filed and retrieved medical records.
  • Utilized SAP and MRI systems to monitor budget control.

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Top Skills for A Central Office Operator

  1. Financial Statements
  2. Customer Service
  3. Office Operations
You can check out examples of real life uses of top skills on resumes here:
  • Review financial statements, budget calculations, activity reports, and other performance data to measure productivity and goal achievement.
  • Provided exceptional customer service with critical thinking and conflict resolution to students and decision makers to provide a positive learning experience.
  • Back office operations Fed Wires Chips shifts reconcialtions specialist
  • Performed a variety of administrative and office duties, including word-processing, document preparation, data entry/retrieval, and records management.
  • Preformed office duties such as answering phone calls, taking messages, faxing and sorting paperwork.

Central Office Operator Demographics

Gender

Female

47.7%

Male

35.2%

Unknown

17.0%
Ethnicity

White

61.6%

Hispanic or Latino

17.4%

Black or African American

11.1%

Asian

5.2%

Unknown

4.8%
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Foreign Languages Spoken

Spanish

75.0%

French

25.0%

Central Office Operator Education

Schools

University of Phoenix

14.8%

Morgan State University

7.4%

Queens College of the City University of New York

7.4%

Northeastern University

7.4%

Hudson County Community College

7.4%

Brown University

3.7%

Community College of the Air Force

3.7%

University of Northern Iowa

3.7%

Jefferson College

3.7%

University of California - Los Angeles

3.7%

New York Institute of Technology - Old Westbury

3.7%

Kirkwood Community College

3.7%

Kean University

3.7%

University of Maryland - University College

3.7%

Delgado Community College

3.7%

Stevenson University

3.7%

Merritt College

3.7%

Middlesex County College

3.7%

North Dakota State University -

3.7%

Amberton University

3.7%
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Majors

Business

29.5%

Finance

9.8%

Management

6.6%

Health Care Administration

6.6%

Accounting

6.6%

Economics

4.9%

Communication

4.9%

Hospitality Management

3.3%

Nursing

3.3%

Criminal Justice

3.3%

Legal Support Services

3.3%

Real Estate

3.3%

Education

3.3%

Psychology

1.6%

Medical Technician

1.6%

Microbiology

1.6%

Computer Information Systems

1.6%

Music

1.6%

Electrical Engineering Technology

1.6%

Information Technology

1.6%
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Degrees

Bachelors

38.3%

Other

18.5%

Associate

16.0%

Masters

13.6%

Certificate

8.6%

License

2.5%

Diploma

1.2%

Doctorate

1.2%
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Updated May 19, 2020