Central office operator full time jobs

BMV Registrar Office Manager (2500099Z) Organization: Public SafetyAgency Contact Name and Information: Jennifer Pletcher, HCM Sr. Analyst - ********************** Unposting Date: Dec 19, 2025, 4:59:00 AMWork Location: Charles D Shipley Building 1970 West Broad Street Columbus 43223-1102Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $26.92 hourly Schedule: Full-time Work Hours: 8:00 a.m. - 5:00 p.m.Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Administrative Support/ServicesTechnical Skills: Customer ServiceProfessional Skills: Organizing and Planning Agency OverviewBureau of Motor VehiclesOversees driver and motor vehicle licensing and registration and continues to make services more convenient, efficient and cost-effective. Job DescriptionOhio Department of Public Safety - Bureau of Motor Vehicles/Registrar's OfficeReport in Location: 1970 West Broad Street, Columbus, OH 43223Perks of Working for the Ohio Department of Public Safety• Multiple pay increases over the first years of service!• Free Parking!• Free Gym Access & Walking Path!• Daycare On-site!• Cafeteria On-site!What you'll Do as a BMV Registrar Office ManagerIndependently responds to matters or problems brought to the Registrar's Office for resolution as they apply to respective sections or services throughout the BMV; Researches & responds to complex &/or confidential inquiries & complaints;Serves as liaison between Registrar's Office & subordinates to oversee the planning & implementation of BMV operational policies & procedures; Transmits decisions & directives regarding BMV operating procedures within the Division;Coordinates phone coverage for the Registrar's Office; Screens a large volume of daily phone calls from the public, state agencies, legislative offices & other agency heads; Greets & directs office visitors;Maintains office calendar for administrators & schedules meetings or appointments; Makes travel arrangements for Registrar &/or other office staff as needed;Prepares meeting agendas, schedules conference rooms & attendees, & attends Registrar's meetings; Click here to see the full position description Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsOption 130 mos. exp. or 30 mos. trg. in secretarial/administrative professional field.Option 2Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college;AND 12 mos. exp. in secretarial/administrative professional field. Option 3Or 12 mos. exp. as Administrative Professional 2,16872.-Or equivalent of Minimum Class Qualifications For Employment noted above. Helpful Tips for Applying:1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write "see attached resume".2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A".Job Skills: Administrative Support/Services Supplemental InformationBackground Check InformationA background check including BCI and FBI fingerprint check will be required on all selected applicants.To request a disability accommodation, please email ************************* as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Benefits: * Bonus based on performance * Competitive salary * Paid time off * Training & development Office Manager - Flooring & Home Improvement Employment Type: Full-Time with PTO Salary Range: $40,000-$50,000 + bonus opportunities Heath Benefits: Stipend offered, if needed Ready to Build Something Awesome? This isn't just another desk job - it's a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market. We're a family-owned, fast-growing flooring and home improvement company looking for a savvy, high-energy Office and Marketing Manager to join us on the journey. You'll wear multiple hats - from local marketing and event planning to running our daily operations - and your ideas will shape how we grow. If you're an organized go-getter who's equal parts creative and customer-focused, this could be your dream job. What You'll Do - A Little Bit of Everything, and That's the Fun Part Marketing & Community Engagement * Post fresh, engaging content on social (FB, Insta, LinkedIn, etc) that tells our story and highlights our work. * Plan and host local events - home shows, farmers markets, vendor events * Coordinate with digital marketing partners to ensure we're hitting the mark online and maximizing our return on ad spend - SEO, ads, web presence. * Set up meet and greets for the Business Manager to build real relationships with realtors, property managers, contractors, and community organizations. Operations & Office Management * Be the welcoming face and voice of our studio - answer calls, greet visitors, manage deliveries. * Stay on top of the phone system so every call finds the right person. * Turn website and phone leads into scheduled appointments. * Order flooring & materials, manage logistics, and enter invoices into QuickBooks. * Help set up vendor/installer accounts, and support project scheduling. * Keep us organized in Salesforce and QuickBooks - from lead to close. * Ensure every customer experience ends on a high note - follow-ups, thank-you notes, and yes… review requests. What We're Looking For * 2+ years in office admin, customer service, or marketing (flooring or home services is a big plus). * Comfortable being independent - you take initiative, stay on top of tasks, and keep things moving. * A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing. * Tech-literate and willing to learn - especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems. * Organized, resourceful, and able to manage multiple balls in the air (without dropping any). * A people-person - because creating great customer experiences is just who you are. * Open to attending occasional weekend or after-hours events. * Forklift experience would be nice, but not necessary. Why You'll Love Working With Us * This is your chance to grow with a growing company - and help shape what it becomes. * We're family-owned and people-first - we care about craftsmanship, community, and culture. * Your voice will be heard - we welcome ideas, not just task-doers. * No two days are the same - and we mean that in the best way. * Competitive pay, performance bonuses, and lots of room to grow your role over time. Meet Joe and Shelly- owners of Floor Coverings International Joe and Shelly are a husband-and-wife duo who have been building their business together since 2017. What started as a shared dream has grown into a thriving company with a reputation for excellence-and they are excited to welcome someone new who can be the heartbeat of their team. Family, loyalty, and honesty are the foundation of everything they do. With a 4.9/5.0 star rating and over 275 (and growing) reviews, Joe and Shelly are proud of the trust they've earned from their customers and community. Their success is driven by a set of core values they live out every day: * Do the right thing * Don't be afraid to fail * A little bit of venom won't kill you * Be accountable * Play to win * Celebrate Together, Joe and Shelly are not just building a business-they're building a culture where people feel valued, challenged, and inspired to grow. If you're a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Mentor area.

Job DescriptionSalary: Office Manager Family-Owned Business Employment Type: Full-Time We are a small, family-owned business looking for a motivated and detail-oriented Office Manager to join our team. This role is essential to keeping our daily operations running smoothly and ensuring accuracy across all financial and administrative tasks. Key Responsibilities: Manage daily office operations and serve as the main administrative support for the business. Complete day-to-day cash balancing and prepare bank deposits. Oversee accounting tasks, including billing, invoicing, and accounts receivable. Perform month-end balancing and reconciliation. Maintain organized financial records and documentation. Assist with year-end processes and reporting as needed. Communicate with staff, vendors, and customers in a professional and friendly manner. Support ownership with additional administrative duties as required. Qualifications: Previous experience in office management, bookkeeping, or administrative accounting. Strong attention to detail and excellent organizational skills. Proficiency in basic accounting practices; experience with accounting software is a plus. Ability to manage multiple tasks and prioritize effectively. Strong communication skills and a willingness to work collaboratively with a small team. Reliability, trustworthiness, and a positive, proactive attitude. What We Offer: A welcoming, family-oriented work environment. The opportunity to make a meaningful impact in a small business. Full-time benefits offered Apply today!

Job Description Practice Manager We're Mantality Health, an Agentis Longevity Practice Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments - advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you. Mantality Health is one of our premier men's health practices across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping men live more powerful lives through hormone replacement therapy & additional medical services. We're Looking for You As the Practice Manager at Agentis, you are the heartbeat of the practice. You will be responsible for running day-to-day operations with a focus on maintaining a consistent, high-touch patient experience that reflects the Agentis brand. This role requires a proactive leader who is as comfortable solving logistical problems as they are in cultivating a service-first, patient-centered, & team-obsessed culture. Who You Are You embody Agentis & Mantality values and demonstrate key competencies that ensure both patient and team success. Our values are essential for how we hire, lead, collaborate, and succeed together every day. Our Practice Managers create a space for our patients to receive the care they need and show up with a driven & positive mindset rooted in our mission, vision, and values. Our Values Integrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients' needs. Mission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level. Passion for Impact: We believe in taking an active role in one's own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients. Accessibility: We make the transformative power of health accessible to patients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower patients to live longer and live well as they age. Clinical Quality: We focus on continuous improvement through innovation. We set the benchmark for Industry leading-quality, patient-centered care. Teamwork: By working together, we create comprehensive solutions that address the diverse needs of our patients, driving better outcomes and a stronger impact. What You'll Do Practice Operations & Brand Representation Oversee all aspects of daily practice operations including opening/closing procedures, staff management, and scheduling workflows. Ensure the environment reflects the Agentis standard - clean, efficient, and welcoming. Represent the Agentis brand with professionalism and integrity at every patient and staff touchpoint. Patient Experience & Culture Cultivate a positive, team-based culture within the practice that prioritizes empathy, education, and efficiency. Work closely with the front desk and Patient Experience Specialist to ensure every patient interaction is seamless and supportive. Inventory & Administrative Oversight Manage ordering and tracking of medical supplies, retail inventory, and office necessities. Oversee front desk associates, setting expectations for performance, communication, and organization. Maintain accurate and up-to-date patient records in the practice systems. Financial Operations Process patient payments and support billing workflows in coordination with the central billing team. Track and reconcile daily revenue, ensuring all financial processes are followed with precision. Performance & Outreach Work closely with the Provider to fill 75%+ of available appointment slots through local outreach, recall, and rescheduling. Monitor and report key operational and clinical KPIs including: Practice Revenue Net Promoter Scores (NPS) for both Practice and Providers Clinical Protocol Adherence at 95%+ consistency What You Have 2-4 years of experience managing operations in a healthcare, wellness, or retail setting. Strong leadership and organizational skills with the ability to juggle multiple priorities in a fast-paced environment. Familiarity with EMR, scheduling, CRM, and POS systems. Ability to manage a team with empathy, structure, and accountability. Passion for health, wellness, and helping others live longer, healthier lives. Measures of Success Patient Satisfaction Patient Retention & Growth Team Member Retention Practice revenue growth YoY Cost & Supplies Management What We Offer Full-time position on-site in our premier practices Healthcare & Financial Wellness Benefits Paid Time Off to recharge Ongoing training, mentorship, & growth opportunities Pay Range $70,000 - $80,000 Annual Base Salary + Bonus opportunity aligned with practice patient & revenue targets Check us Out Agentislongevity.com Mantalityhealth.com Powered by JazzHR pd INv2imYK

Full-time Description The Office Supervisor oversees and manages the daily activities of the front office staff to ensure efficient operations and service delivery including training the front office staff, addressing staff issues and conducting performance reviews. This role also oversees the financial aspects of the front area such as daily charges, banking/end of day deposit procedure and authorization and referrals. Manages record keeping and ensures educational pamphlets and service brochures are current and readily available for patients. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Assists in new hire interviews and is responsible for on-going training for staff based on job functions. Supervises Front Office Staff ensuring proper scheduling and Front Desk coverage at all times. Maintains staff schedules and monitors/controls overtime. Oversees time and attendance/payroll activities for staff. Works with Front Office Staff to resolve any issues and concerns. Assists Front Desk Manager with conducting staff performance reviews. Provides information to the Front Desk Manager for use in evaluations, disciplinary action, and terminations. Oversees daily charges, banking/deposits, authorizations and referrals. Provides relief for various positions as needed including back-up telephone and/or front desk coverage. Maintains communication with the patients and clinical area to maintain appropriate patient flow. Verifies patients' medical records and insurance for accuracy and oversees patient files for appropriate documentation. Handles ordering of office supplies for the practice. Participates in educational activities. Acts as team player: collaborates, communicates clearly, and cooperates with all patients, leaders and fellow coworkers. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Knowledge of healthcare field and medical office protocols/procedures. Knowledge of medical terminology, healthcare coding systems, and clinics function Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding a plus. Knowledge and experience in all aspects of check-in/out, referrals and authorization, chart prep and multiple physicians scheduling. Knowledge of regulations related to Medicare, Medicaid, and commercial insurance. Excellent verbal and written communication skills. ? Excellent organizational skills and attention to detail. Customer-oriented with ability to remain calm in difficult situations. Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations such as EMR. Ability to work independently and manage deadlines. Strong problem-solving skills. Professional communication and presentation skills, including face to face, email, telephone, and video conference. Ability to communicate professionally with providers, clinicians, nurses, allied health staff, administrative staff, front line staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the public, of all age levels from child to senior citizen. Complies with all health and safety policies of the organization. Complies with HIPAA regulations for patient confidentiality. Requirements EDUCATION REQUIREMENTS High School Diploma or equivalent required. College courses and/or Associate's degree preferred. EXPERIENCE REQUIREMENTS Previous medical office experience with a minimum of 6 months of supervisory experience. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Job Description Office Manager M-F 7a-3:30p We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As an Office Manager, you will be responsible for performing overall management of the office operations. You will be responsible for office billing and collections, ensuring compliance with cash handling policies/procedures, purchasing supplies, and managing expenses. Benefits: 18 days PTO 401k with company match Company sponsored ongoing training and certification opportunities Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Early hours to support work/life balance Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University. Requirements: High school diploma or equivalent Two (2) year experience in an office setting Valid driver's license in good standing Ability to travel up to 10% locally as required Preferred Undergraduate degree Five (5) years of professional office management experience Experience in medical field a plus Responsibilities: Provide guidance, training, and evaluation of clerical team. Manage clerical team schedule. Responsible for Medicaid/Medicare eligibility verification and tracking Manage supply orders. Responsible for cash collection and daily balancing Welcome visitors/patients by greeting them in person or on the telephone; answering or referring inquiries. Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc. Responsible for daily phone coverage functions Comply with all policies and applicable procedures. Maintain security by following procedures, monitoring logbook, checking in visitors, etc. Coordinate appointments for clients and staff. Communicate all relevant information to supervisory staff regarding clients and the facility. Manage Accounts Receivable/Accounts payable/deposits. Maintain safe and clean reception area by complying with procedures, rules, and regulations. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Join our team. Join our mission.

Assistant Office Manager Job Type: Full-time About Us At our practice, patient care comes first-every visit, every time. Guided by empathy, we are dedicated to transforming the dental experience for our patients. Partnering with North American Dental Group, we are empowered with the resources needed to deliver best-in-class care. Why Join Our Team? We pride ourselves on combining individuality, expertise, and teamwork to provide exceptional group dentistry. If you're passionate about improving oral health and creating satisfied patients, we invite you to join us in redefining the culture of dentistry. Your Work Schedule Monday-Friday (40 Hours) Your Role as a Assistant Office Manager As an AOM, you'll support the overall operations of the practice by handling administrative, financial, and staff-related tasks, often under the guidance of a dental office manager. This includes managing patient records and scheduling, handling insurance claims, ordering supplies, and helping with human resources functions like staff scheduling and training. Key Responsibilities Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses Exhibit flexibility and adaptability to form great relationships with our team Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting What You'll Need to Succeed Bachelor's degree in a related field OR 4 years of related experience Experience managing in dental or another fast-paced, highly interactive customer service atmosphere Strong computer skills, knowledge of Microsoft Office programs, and ability to learn new programs Experience with Medicare, Medicaid, or other insurance preferred Why You'll Love Working Here Comprehensive Benefits: Including 401(k). Paid Time Off: Competitive PTO that grows with your career. Career Growth: Opportunities for continuing education and development. Exciting Work Environment: A supportive atmosphere that celebrates individuality and teamwork, allowing you to thrive. Equal Opportunity Employer We embrace diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Join Us? Apply today and be part of a team that's revolutionizing dental care! North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG2 We can recommend jobs specifically for you! Click here to get started.

Full-time Description A Home Health and Hospice Office Managers ensures that services provided to patients will be reimbursed, handles the majority of back-office duties, and manages any assistants on staff. Schedule: Full-Time, Monday- Friday 9-5, On-Call Responsibilities and Duties: • Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare • Complete intake of new patient admissions in EHR software and schedule initial care visits • Ensure all physician orders are sent, signed, and returned within allotted time • Ability to read, research, and route correspondence to appropriate parties • Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner • Responsible for completing all necessary steps in claim filing prior to submission by corporate office • Effectively communicate with all staff to ensure above steps are timely • Assist Administrator with all other facets of the office such as payables, payroll, HR, etc. • Efficiently collect and analyze information • Operate and manage multi-line phone system • Weekly bank deposits • Establishing and maintaining positive working relationships with co-workers • Support Advanced Home Health and Hospice culture by promoting “Friendly, Positive, and Focused on Excellence" • All other duties as assigned Requirements To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. • Proficient in mathematical, verbal, written, and computer skills, as well as reasoning ability • Knowledge in Microsoft Office Suite • Excellent communication, organization, and follow-up skills • Ability to handle multiple assignments simultaneously • Attention to detail and the ability to work independently Job Qualifications: • A minimum of 1-year medical office experience preferred • Knowledge of home health/hospice operations preferred Physical Requirements: • Regularly required to walk, sit, stand, bend, reach, lift, and move about • Ability to communicate effectively, both orally and in writing • To perform other duties as required Salary Description $24 - $28 Per Hour

AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Full-time Logistics Office Supervisor at our Headquarters Distribution Center in Warren, OH. This position will work Monday - Friday 8am - 4:30pm. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service, and total value is the reputation we have earned and live up to every day. Duties & Responsibilities: Maintain vendor relationships and update contact information as necessary Balance and authorize petty cash disbursements Supervise data entry to ensure stock, food, and pastry orders are entered timely and accurately Coordinate the receipt and distribution of daily mail Order office supplies Assist in recruiting, interviewing, drug testing, completing new hire paperwork, and training new team members Greet visitors to the branch in a pleasant and informed manner Organize, prioritize and designate maintenance calls Perform other clerical/administrative functions as necessary Prepare other miscellaneous reports or subject research as requested Requirements: Excellent communication and organizational skills Ability to delegate and multi-task while working in a fast-paced environment Self-motivated and able to motivate others Working knowledge of Microsoft Office: Word and Excel Previous administrative and clerical experience, including office management Benefits: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE

Responsive recruiter Benefits: * Bonus based on performance * Competitive salary * Paid time off * Training & development Office Manager - Flooring & Home Improvement Employment Type: Full-Time with PTO Salary Range: $40,000-$50,000 + bonus opportunities Heath Benefits: Stipend offered, if needed Ready to Build Something Awesome? This isn't just another desk job - it's a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market. We're a family-owned, fast-growing flooring and home improvement company looking for a savvy, high-energy Office and Marketing Manager to join us on the journey. You'll wear multiple hats - from local marketing and event planning to running our daily operations - and your ideas will shape how we grow. If you're an organized go-getter who's equal parts creative and customer-focused, this could be your dream job. What You'll Do - A Little Bit of Everything, and That's the Fun Part Marketing & Community Engagement * Post fresh, engaging content on social (FB, Insta, LinkedIn, etc) that tells our story and highlights our work. * Plan and host local events - home shows, farmers markets, vendor events * Coordinate with digital marketing partners to ensure we're hitting the mark online and maximizing our return on ad spend - SEO, ads, web presence. * Set up meet and greets for the Business Manager to build real relationships with realtors, property managers, contractors, and community organizations. Operations & Office Management * Be the welcoming face and voice of our studio - answer calls, greet visitors, manage deliveries. * Stay on top of the phone system so every call finds the right person. * Turn website and phone leads into scheduled appointments. * Order flooring & materials, manage logistics, and enter invoices into QuickBooks. * Help set up vendor/installer accounts, and support project scheduling. * Keep us organized in Salesforce and QuickBooks - from lead to close. * Ensure every customer experience ends on a high note - follow-ups, thank-you notes, and yes… review requests. What We're Looking For * 2+ years in office admin, customer service, or marketing (flooring or home services is a big plus). * Comfortable being independent - you take initiative, stay on top of tasks, and keep things moving. * A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing. * Tech-literate and willing to learn - especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems. * Organized, resourceful, and able to manage multiple balls in the air (without dropping any). * A people-person - because creating great customer experiences is just who you are. * Open to attending occasional weekend or after-hours events. * Forklift experience would be nice, but not necessary. Why You'll Love Working With Us * This is your chance to grow with a growing company - and help shape what it becomes. * We're family-owned and people-first - we care about craftsmanship, community, and culture. * Your voice will be heard - we welcome ideas, not just task-doers. * No two days are the same - and we mean that in the best way. * Competitive pay, performance bonuses, and lots of room to grow your role over time. Meet Joe and Shelly- owners of Floor Coverings International Joe and Shelly are a husband-and-wife duo who have been building their business together since 2017. What started as a shared dream has grown into a thriving company with a reputation for excellence-and they are excited to welcome someone new who can be the heartbeat of their team. Family, loyalty, and honesty are the foundation of everything they do. With a 4.9/5.0 star rating and over 275 (and growing) reviews, Joe and Shelly are proud of the trust they've earned from their customers and community. Their success is driven by a set of core values they live out every day: * Do the right thing * Don't be afraid to fail * A little bit of venom won't kill you * Be accountable * Play to win * Celebrate Together, Joe and Shelly are not just building a business-they're building a culture where people feel valued, challenged, and inspired to grow. If you're a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Mentor area. Compensation: $40,000.00 - $50,000.00 per year Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Training & development Office Manager Flooring & Home Improvement Employment Type: Full-Time with PTO Salary Range: $40,000-$50,000 + bonus opportunities Heath Benefits: Stipend offered, if needed Ready to Build Something Awesome? This isnt just another desk job its a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market. Were a family-owned, fast-growing flooring and home improvement company looking for a savvy, high-energy Office and Marketing Manager to join us on the journey. Youll wear multiple hats from local marketing and event planning to running our daily operations and your ideas will shape how we grow. If youre an organized go-getter whos equal parts creative and customer-focused, this could be your dream job. What Youll Do A Little Bit of Everything, and Thats the Fun Part Marketing & Community Engagement Post fresh, engaging content on social (FB, Insta, LinkedIn, etc) that tells our story and highlights our work. Plan and host local events home shows, farmers markets, vendor events Coordinate with digital marketing partners to ensure were hitting the mark online and maximizing our return on ad spend SEO, ads, web presence. Set up meet and greets for the Business Manager to build real relationships with realtors, property managers, contractors, and community organizations. Operations & Office Management Be the welcoming face and voice of our studio answer calls, greet visitors, manage deliveries. Stay on top of the phone system so every call finds the right person. Turn website and phone leads into scheduled appointments. Order flooring & materials, manage logistics, and enter invoices into QuickBooks. Help set up vendor/installer accounts, and support project scheduling. Keep us organized in Salesforce and QuickBooks from lead to close. Ensure every customer experience ends on a high note follow-ups, thank-you notes, and yes review requests. What Were Looking For 2+ years in office admin, customer service, or marketing (flooring or home services is a big plus). Comfortable being independent you take initiative, stay on top of tasks, and keep things moving. A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing. Tech-literate and willing to learn especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems. Organized, resourceful, and able to manage multiple balls in the air (without dropping any). A people-person because creating great customer experiences is just who you are. Open to attending occasional weekend or after-hours events. Forklift experience would be nice, but not necessary. Why Youll Love Working With Us This is your chance to grow with a growing company and help shape what it becomes. Were family-owned and people-first we care about craftsmanship, community, and culture. Your voice will be heard we welcome ideas, not just task-doers. No two days are the same and we mean that in the best way. Competitive pay, performance bonuses, and lots of room to grow your role over time. Meet Joe and Shelly- owners of Floor Coverings International Joe and Shelly are a husband-and-wife duo who have been building their business together since 2017. What started as a shared dream has grown into a thriving company with a reputation for excellenceand they are excited to welcome someone new who can be the heartbeat of their team. Family, loyalty, and honesty are the foundation of everything they do. With a 4.9/5.0 star rating and over 275 (and growing) reviews, Joe and Shelly are proud of the trust theyve earned from their customers and community. Their success is driven by a set of core values they live out every day: Do the right thing Dont be afraid to fail A little bit of venom wont kill you Be accountable Play to win Celebrate Together, Joe and Shelly are not just building a businesstheyre building a culture where people feel valued, challenged, and inspired to grow. If youre a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Mentor area.

Job Description Front Desk / Office Manager Established Accounting Firm - Full Time Are you an organized, people-focused professional looking for a long-term home with a team that truly values you? Our established accounting firm is looking for a Front Desk / Office Manager who will deliver exceptional service to both our clients and our employees. We specialize in supporting small to mid-sized, closely held companies, as well as individual taxes and strategies, IRS mediation, trusts, and estates. Our firm prides itself on strong relationships, top-tier client service, and a collaborative, supportive work culture. Why You'll Love Working Here Friendly, welcoming office environment Opportunities for professional growth Casual work attire Supportive team that values work-life balance What You'll Do Manage all front desk operations including greeting visitors and answering phones Provide administrative support through filing, data entry, document organization, and general office tasks Assist with order entry and ensure information is accurately recorded for easy access Maintain an organized, efficient office environment What We're Looking For Strong computer skills, especially within Microsoft Office Suite Excellent written and verbal communication skills Highly organized with the ability to multitask Previous administrative experience is preferred Experience with QBO or bookkeeping is a plus What We Offer Competitive pay based on experience 3 weeks paid vacation when the office closes, plus earned PTO Health insurance 401(k) and 401(k) matching Monday-Friday schedule with some flexibility If you are proactive, detail-oriented, and enjoy helping an office run smoothly, we'd love to hear from you. Apply today and grow with a firm that values your contribution!

Front Desk / Office Manager Established Accounting Firm - Full Time Are you an organized, people-focused professional looking for a long-term home with a team that truly values you? Our established accounting firm is looking for a Front Desk / Office Manager who will deliver exceptional service to both our clients and our employees. We specialize in supporting small to mid-sized, closely held companies, as well as individual taxes and strategies, IRS mediation, trusts, and estates. Our firm prides itself on strong relationships, top-tier client service, and a collaborative, supportive work culture. Why You'll Love Working Here Friendly, welcoming office environment Opportunities for professional growth Casual work attire Supportive team that values work-life balance What You'll Do Manage all front desk operations including greeting visitors and answering phones Provide administrative support through filing, data entry, document organization, and general office tasks Assist with order entry and ensure information is accurately recorded for easy access Maintain an organized, efficient office environment What We're Looking For Strong computer skills, especially within Microsoft Office Suite Excellent written and verbal communication skills Highly organized with the ability to multitask Previous administrative experience is preferred Experience with QBO or bookkeeping is a plus What We Offer Competitive pay based on experience 3 weeks paid vacation when the office closes, plus earned PTO Health insurance 401(k) and 401(k) matching Monday-Friday schedule with some flexibility If you are proactive, detail-oriented, and enjoy helping an office run smoothly, we'd love to hear from you. Apply today and grow with a firm that values your contribution!

Responsive recruiter Benefits: Bonus based on performance Competitive salary Paid time off Training & development Office Manager - Flooring & Home Improvement Employment Type: Full-Time with PTO Salary Range: $40,000-$50,000 + bonus opportunities Heath Benefits: Stipend offered, if needed Ready to Build Something Awesome? This isn't just another desk job - it's a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market. We're a family-owned, fast-growing flooring and home improvement company looking for a savvy, high-energy Office and Marketing Manager to join us on the journey. You'll wear multiple hats - from local marketing and event planning to running our daily operations - and your ideas will shape how we grow. If you're an organized go-getter who's equal parts creative and customer-focused, this could be your dream job. What You'll Do - A Little Bit of Everything, and That's the Fun Part Marketing & Community Engagement Post fresh, engaging content on social (FB, Insta, LinkedIn, etc) that tells our story and highlights our work. Plan and host local events - home shows, farmers markets, vendor events Coordinate with digital marketing partners to ensure we're hitting the mark online and maximizing our return on ad spend - SEO, ads, web presence. Set up meet and greets for the Business Manager to build real relationships with realtors, property managers, contractors, and community organizations. Operations & Office Management Be the welcoming face and voice of our studio - answer calls, greet visitors, manage deliveries. Stay on top of the phone system so every call finds the right person. Turn website and phone leads into scheduled appointments. Order flooring & materials, manage logistics, and enter invoices into QuickBooks. Help set up vendor/installer accounts, and support project scheduling. Keep us organized in Salesforce and QuickBooks - from lead to close. Ensure every customer experience ends on a high note - follow-ups, thank-you notes, and yes… review requests. What We're Looking For 2+ years in office admin, customer service, or marketing (flooring or home services is a big plus). Comfortable being independent - you take initiative, stay on top of tasks, and keep things moving. A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing. Tech-literate and willing to learn - especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems. Organized, resourceful, and able to manage multiple balls in the air (without dropping any). A people-person - because creating great customer experiences is just who you are. Open to attending occasional weekend or after-hours events. Forklift experience would be nice, but not necessary. Why You'll Love Working With Us This is your chance to grow with a growing company - and help shape what it becomes. We're family-owned and people-first - we care about craftsmanship, community, and culture. Your voice will be heard - we welcome ideas, not just task-doers. No two days are the same - and we mean that in the best way. Competitive pay, performance bonuses, and lots of room to grow your role over time. Meet Joe and Shelly- owners of Floor Coverings International Joe and Shelly are a husband-and-wife duo who have been building their business together since 2017. What started as a shared dream has grown into a thriving company with a reputation for excellence-and they are excited to welcome someone new who can be the heartbeat of their team. Family, loyalty, and honesty are the foundation of everything they do. With a 4.9/5.0 star rating and over 275 (and growing) reviews, Joe and Shelly are proud of the trust they've earned from their customers and community. Their success is driven by a set of core values they live out every day: Do the right thing Don't be afraid to fail A little bit of venom won't kill you Be accountable Play to win Celebrate Together, Joe and Shelly are not just building a business-they're building a culture where people feel valued, challenged, and inspired to grow. If you're a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Mentor area. Compensation: $40,000.00 - $50,000.00 per year Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

Available Positions Family Office Manager Miamisburg, OH Apply Executive Assistant Miamisburg, OH Apply Vice President of Accounting and Finance Miamisburg, OH Apply Director Of Communications Miamisburg, OH Apply Accounting Manager Miamisburg, OH Apply Featured Positions * * * * * ❮ ❯ NOW HIRING We're looking for a talented individual to join our team. APPLY NOW ← Back Family Office Manager * Location Miamisburg, OH * Job Type Full Time * Posted November 3, 2025 We're seeking a Family Office Manager to lead key projects that drive our growth and impact. In this role, you'll manage various initiatives, build relationships with key leaders both internally and in the community, and support the organization's founder, both personally and professionally. Does this describe you? * Do you like to be the go-to person who has answers or finds solutions to any problems that may come your way? * Do you love wearing multiple hats and enjoy staying busy, where no 2 days are alike? * Do those that know you best describe you as extremely organized and disciplined with great attention to detail? * Are you a natural problem solver with great communication and follow-up skills? * Do you love working in a challenging, fast-paced, & dynamic environment? * Would you consider yourself an individual with a high level of determination? * Do you have a long history of personal and professional achievement, along with a can-do attitude? If this describes you, this is your opportunity to be a part of a high-growth, privately held organization named by Glassdoor as one of the nation's top 50 workplaces. The Connor Group is a national leader in operating upscale apartment communities and is considered the best in its industry. Most Important Job Responsibilities: * Leadership and oversight for a team of 3 * Project oversight from Start to Finish * Organization, delegation, and follow-up on a wide range of projects and activities. * Lead negotiations on a number of projects, including contracts, services, and acquisitions. * Set clear expectations, measure, and hold accountable - Vendors as well as internal and external partners * Proactive Communication internally and externally In just 30 years, we've grown from zero to $5 billion in assets. Along the way, we've won national awards for innovation and community involvement. But we're most proud of our more than 400 associates, who remain our No. 1 key to success. The right candidate will earn the following opportunities... * Work on cutting-edge projects and groundbreaking ventures with large-scale impact on the community * Firsthand experience with high-level decision-making and problem-solving * Outstanding pay, industry-leading benefits, with a reward and recognition culture * Ability to earn equity in the company by becoming a partner within 36 months, worth over $3 million. * Opportunity to work with an exceptionally talented group of individuals * True leadership role where your efforts and results make a significant impact on the organization as a whole. Apply Now Name* Email* Phone* Resume/CV*

Grab an early (and important) seat on a rapidly growing startup with tons of potential to learn and grow with us! If you want to work in startups, love to juggle a ton of things, take care of people, and generally run towards chaos, this may be the perfect opportunity. Coterie's Office Manager will be the front-door to our team and business - literally. The role will be a combination of executive assistant, office manager, content preparer, recruiter, event planner, and hustler. Our hard-working team is looking for a warm, ambitious candidate whose superpower is hospitality, organizing chaos, and keeping things running smoothly. Job Responsibilities Executive assistant to leadership team: schedule interviews, meetings, book travel, and other logistical administrative needs. Hold team members accountable for general office processes. Computer Work: Creation of presentations, data entry, conducting research, updating company documentation, updating the company calendar and wiki Managing Coterie's physical workspace including welcoming guests, ordering supplies/food, managing vendors (cleaning, water), handling mail, etc. Helping plan and execute company cultural events (team lunches, team dinners, fun events) and being a cultural advocate. Helping coordinate work between divisions on big projects Being an extension of the Coterie brand in helping with recruiting and any other external communications, as needed. Benefits Coterie has solid benefits for all full-time employees. Through our partner Insperity we offer: Health Insurance through United Healthcare (we pay 90%) Dental and Vision (we pay 100% but there are limits) Our HQ is in Montgomery, Ohio (7817 Cooper Rd. Suite B Cincinnati, OH 45242) but we operate as a 100% digital business which makes it easy to work remote as your role allows. Coterie also has unlimited PTO. We expect you to take at least 10 days during the year not including holidays - Christmas, New Years Day, Thanksgiving, July 4, Memorial Day, Labor Day. Requirements You love working with people and have an influential personality You have fantastic written and verbal communication skills You are organized and great at record keeping People enjoy being around you You are reliable and can handle independent work You intuitively take things off people's plate whenever you can You are passionate about empowering the people you work with You are an empathetic listener You can handle several projects simultaneously You are great at hosting people, planning events, and generally creating environments for people to connect Bonus You have experience setting up and managing digital systems You love to create content (and are a good writer) You've had responsibility overseeing business processes You have a sharp eye for design and making things/spaces easy to use You work well with remote employees You have worked at or with startups (or are dying to have an opportunity to) About Coterie Coterie is a funded insurtech startup that distributes flexible-term policies on our website and partner platforms. We value integrity, humility, passion, and intelligence. If you want to push yourself, promote social good, and re-shape a $200B+ market, we're excited to talk to you.

Job Title: Office Manager Company: Morgan Education Services Job Type: Part-Time and Full-Time options available About Us: At Morgan Education Services, we are committed to providing individualized education. We believe that every student is unique, and we customize our approach to help them achieve their personal and career aspirations. We create an innovative learning environment where students can excel and strive towards their individual goals. Job Responsibilities: As an Office Manager at Morgan Education Services, your primary responsibilities will include: Managing QuickBooks and Google Workspace to ensure streamlined administrative operations. Initiating tasks independently and demonstrating high motivation to enhance office efficiency. Coordinating appointments, meetings, and maintaining staff calendars and schedules. Supervising, mentoring, and training/coaching office staff to optimize productivity. Delegating assignments effectively to ensure maximum efficiency in task completion. Maintaining office space and supplies. Qualifications: To be successful in this role, you should possess the following qualifications: Proficiency in QuickBooks and Google Workspace. Self-starting and highly motivated individual capable of independently managing tasks. Ability to coordinate appointments, meetings, and manage staff calendars and schedules. Experience in supervising, mentoring, and training/coaching office staff. Strong organizational skills to delegate assignments and ensure maximum productivity. 2 years experience as an office manager How to Apply: If you are enthusiastic about enhancing and maintaining office management and contributing to the success of our students, we invite you to join our team at Morgan Education Services. To apply, please send your resume to ************************. Morgan Education Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees and students. We appreciate all applicants for their interest in Morgan Education Services, but only those selected for an interview will be contacted. View all jobs at this company

Job DescriptionFloor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Office Manager Perks and Benefits: No experience is required, but 1-3 years of experience is preferred. Paid training. Full-time Annual company convention (determined by the owner and local structure goals) Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company). Office Manager Responsibilities: Customer Management Develop trust with customers by living our Core Values all day and every day. Creating raving fans by providing extra-mile service As soon as possible, convert leads to appointments by scheduling appointments for the sales team. Follow up on open proposals as needed. Keep the showroom and office organized and presentable. Assist in the development, management & delivery of local marketing tactics. Resolve customer conflicts. Marketing Ensure customers feel cared for by taking pride in what you doproviding extra-mile service by going above and beyond expectations. Strengthen emotional connections with customers and the community by engaging in the community and making it fun! Support and participate in home shows. Support and implement local marketing efforts as needed. Operations (Production) Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. Order all products needed for jobs accurately and follow up on delivery. Schedule the job to meet the schedule of customer and installers. Communicate with installers and customers on start dates and times. Update the customer with ongoing details of installation and job progress. Discuss and obtain written permission for any changes in contracted work. Confirm scope of work and compensation with installers prior to start of job. Update Salesforce/production board daily with status of job and upcoming schedule. Financials As a job is landed and produced, complete the job costing form with the pertinent details. Accurately update QuickBooks daily for all income and expenses. Track, prepare, and manage timely payment of business-related expenses. Continuous Improvement Attend weekly meetings with the owner at scheduled times. Submit the GS&R Prep form weekly via email. Work weekly and monthly to meet goals. Be available to attend training seminars at the owners discretion. Make decisions and act in accordance with Floor Coverings International's core values and mission. Office Manager Qualifications: Excellent customer service skills Strong communication skills, particularly over the phone. Organized, detail-oriented, and able to multi-task. Experienced in bookkeeping using QuickBooks is a plus. Able to work independently without supervision. Apply today!

Title: Telephone Operator 2 Department Org: Registration - 108820 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 11AM End Time: 7:30PM Posted Salary: Starting at 16.81 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: Under general supervision by the Supervisor, provides assistance and information to consumers, business associates, patients, attending and resident physicians, non-UTMC physicians/offices, hospital staff, and the general public in response to requests and inquiries received by telephone. Directs customer to internal and external resources. Provides assistance in resolving minor problems and questions by providing information as necessary to assure consistent customer satisfaction. Exhibits exemplary customer service. Presents a professional demeanor at all times, includes adherence to professional dress code. Serve as an ambassador of University of Toledo in the community, demonstrating the institution's values, services and mission. Minimum Qualifications: High school diploma or GED required. Understanding of medical terminology strongly preferred. Acceptable level of experience in directly handling/diffusing emotion of aggravated callers and assisting such in a professional, calm manner. Experience with MS Office Applications and Star. One (1) courses or three (3) mos. experience in operating a switchboard system or automated call distribution system required. Intellidesk or other call center software applications preferred. Willingness to comply fully with all organizational and departmental policies and procedures. Minimum typing speed of 32 WPM. Knowledge of commonly-used training concepts, practices, and procedures required. Maintain a positive and professional demeanor at all times. Flexibility to attend seminars and other educational training forums at other locations. Communication and other required skills: Communicate effectively both verbally and in writing. Excellent public relations skills. Satisfactory participation in an acceptable, formal customer service training program within six months of hire. Computer keyboard & data entry experience. Ability to handle sensitive inquiries and contacts. Ability to learn TDY/TDD phone line. Ability to self-empower; to make decisions to assist callers with healthcare and other needs as they relate to the University of Toledo Medical Center. Ability to deal with stressful emergency situations. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.