Central office technician job description

• Must have working knowledge of all equipment, test gear and associated items.
• Able to read and interpret schematics and circuit diagrams. Must be able to use voltmeters and test equipment.
• Requires knowledge of soft switching technology (MetaSwitch), testing methods, central office protection practices, SONET systems, fiber optic systems, subscriber and truck carrier systems, digital loop carrier, digital cross connects, SS7, class features, and DWDM systems.
• Requires knowledge of Ethernet and IP related network systems.
• Have familiarity to the TCP and OSI models.
• Knowledge of special circuits is helpful.
• Must have a thorough knowledge of computers.
• Will be expected to learn new technologies as they are introduced into the industry.
• Able to work in a team environment and interface with other departments in a positive/productive manner.

Education/Experience

• Must have at least three to five years experience in this environment.
• Associates or Bachelor’s degree in electronics a plus.
• Understanding of network architectures desirable.

Physical Demands

• Sits, stands, walks during working day.
• Climbs ladders, stoops, reaches, handles lifts.
• Must have visual capacity for close exacting work.
• May be called upon to work in any kind of weather.
• Cannot be color blind.
• Some exposure to electrical shock.
• Works with set batteries with possible exposure to acid and acid fumes.
• Wears all employee safety devices as required.

Special Demands

• Able to accept responsibility for, and work under, occasional stress situations.
• Memory for and attention to numerous details.
• Able to maintain work flow, prevent bottlenecks and prevent hazards.
• Able to work closely with other people.
• Works under supervision
• Hours scheduled.

Additional Information

This job description is not intended to be all-inclusive. An employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Responsible for the provisioning and maintenance of Central Office including, but not limited to subscriber loop carrier systems, DSL, POTS, GPON/PRISM, digital and optical muxes.

POSTING DATE: 9/29/2022

POSTING CLOSES: 10/172022

The Main Responsibilities

* Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices.
* Updates work and maintenance logs through WFA, Word.docs and FOMS databases.
* Plans jobs and determines materials and resources needed to complete tasks.
* Reviews and interprets work orders, wiring lists, wiring diagrams, and equipment drawings and follows standard practices in the performance of job duties.
* Utilizes knowledge of general input and analysis of ESS translations.
* Runs diagnostic test programs, analyzes defects and/or tests various types of telephone switching equipment (5ESS, Electronic Data Switching, etc.), uses various types of testing devices, e.g. volt-ohm meters, spectrum analyzer, digital communications, data analyzers, etc.
* Works varying shifts and hours including possible mandatory overtime, and/or callouts, weekends and holidays.
* Keeps work team and managers informed of status on work tasks, projects, and problems or obstacles.

What We Look For in a Candidate

* At least six (6) months experience within the last five (5) years diagnosing circuit trouble, and performing routine testing, including measuring AC/DC current using volt ohm meters, TMS, or comparable test equipment.
* At least six (6) months experience within the last five (5) years provisioning and maintaining POTS, DSO, DS1/T1, DS3/T3, DSL ISDN, and fiber circuits or services.
* Must be proficient in DMS 100 Switch maintenance and routines Working knowledge of IOF, SONET/DWDM equipment and services (e.g. DCS and optical muxes)
* Requires a valid state drivers' license with current satisfactory driving record.
* Ability to work varying shifts and hours including possible cuts, callouts, mandatory overtime, weekends and holidays.
* Travel between Central Office locations

Preferred Qualifications:

* At least 12 months experience within the last five (5) years diagnosing circuit trouble, and performing routine testing, including measuring AC/DC current using volt ohm meters, TDR, or comparable test equipment.
* At least 12 months experience within the last five (5) years provisioning and maintaining POTS, DSO, DS1/T1, DS3/T3, DSL, ISDN, and fiber circuits or services.
* Experience working with 5ESS switches is preferred.
* Extensive experience including ROADM, Infinera, QMOE, IP Ethernet.
* AFC experience.
* Certification or equivalent training in the maintenance and operation of AFC (DLC), Calix DSL systems, Adtran (DLC), Fujitsu (FO Transport), and Alcatel DSL systems.
* Experience working independently with little supervision.

What to Expect Next

Requisition #: 316234

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.