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Equipment Install Technician - Columbus, OH
Henry Schein 4.8
Remote central office technician job
This position is responsible for the installation of all equipment in the practitioner's office with a focus on excellent customer service. Work with supervisor to improve customer service skills, develop ability to use provided support tools, and increase product knowledge. Drive installation success that improves customer satisfaction, maximizes customer retention, and increases profitability. Manage more complex installation cases, troubleshoot and resolve issues at a higher level and support additional products.
KEY RESPONSIBILITIES:
Provides repair and installation services to our customers in a courteous and professional manner. May also provide installation services to customers on an as needed basis.
Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.
Can work independently and manage all on site installation, repair maintenance and test tasks.
Understands various stages of install projects and steps necessary to stay on track and within timeline. Ability to shift gears and work in multiple areas of a project, depending on the demand/scope of project.
Run small stand-alone jobs as a project lead for equipment (e.g. mechanical room installs or upgrades, sterilization centers, single operatory expansions or replacement equipment items throughout office).
Provide direction and supervision of a level 1 Installer while working on a project.
Complete more complex equipment installation such as IO x-ray, Dry Vacuum, and ceiling mounted equipment without direction or supervision.
Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions.
Comprehends customer requirements and make appropriate recommendations to optimize the customer experience.
Maintains and manages proper levels of inventory in van.
May assist with other more junior technicians' assignments as required to ensure quality customer service is being provided
Produces timely and detailed service reports.
Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training.
Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed.
Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments.
Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing.
Submits all job-related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork.
Complies with all terms of the Fleet Management Policy including maintenance and accident management policies.
Participates in special projects and performs other duties as required.
SPECIFIC KNOWLEDGE & SKILLS:
Proven ability to administer timely and accurately (work orders, FSRs, Concur, eTime, RMA's, 2579 reporting, etc.)
Intermediate knowledge of hydraulics, mechanical and electrical systems
GENERAL SKILLS & COMPETENCIES:
Ability to lead installations
Must work well independently
Intermediate troubleshooting skills
Proven ability to work with confidential information
Ability to present preventative maintenance to customer
Independent self-starter
Intermediate computer skills
Interpersonal/ communication skills
Proven ability to administer on time and accurately (work orders, FSRs, concur, e-time, RMA's, 2579 reporting, etc.)
Proven ability to work with confidential information
WORK EXPERIENCE:
Typically, 3 to 5 years of dental industry experience with demonstrated proficiency, strong mechanical background and customer service background.
PREFERRED EDUCATION:
Typically, High School education, vocational training and/or on-the-job training. Associates degree or Technical School Certification is preferred.
TRAVEL / PHYSICAL DEMANDS:
The Equipment Install Technician (EIT) position will require the delivery, installation and repair of Equipment involving Henry Schein customers. Technicians will be expected to maneuver large equipment as needed. The physical nature of the position, at times, may require substantial and/or repetitive bending, stopping, lifting and climbing of ladders.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: ***************************
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is
*******************
. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
$39k-47k yearly est. Auto-Apply 22d ago
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Field Technician
PTS Advance 4.0
Central office technician job in Columbus, OH
Are you someone who wants access to some of the world's most advanced environmental technologies and is passionate about making the world a better place to live? Are you someone that has high energy, and loves collaboration and solving real-world challenges?
Responsibilities
Planning and executing remediation activities at an assigned fixed facility(s) located in the continental US. The Site Technician works with special specialized equipment and training to achieve site operations productivity, site safety, and regulatory compliance objectives.
Essential Duties
Plan and execute assigned activities following prescribed standard operating procedures and applied quality controls.
Achieve site remediation productivity and OSHA safety objectives.
Train and demonstrate proficiency to standard operating procedures, job duties, reporting and documentation requirements, following established safety protocols.
Apply and achieve quality assurance and quality controls over all aspects of site operations.
Ensure site facilities and equipment are adequate and maintained for products and services active at assigned site(s).
Conduct administrative functions including labor reporting, site productivity reporting, safety and incident reporting, quality audit, and continuous improvement.
Qualifications
2 years of experience conducting operations or an equivalent combination of education and or experience in a related field.
Mechanical or Chemical degree/background is preferred.
Demonstrated experience in critical assessment and decision making in a production or operations environment.
Demonstrated experience in performing within the constraint of quality, cost, and scheduled delivery.
Experience with HMI, automation, controls is preferred.
Proven ability to collaborate with and follow team leaders in the ongoing achievement of operational objectives.
Ability to operate a pallet jack.
Forklift certification PREFERRED not required.
Strong communication and documentation skills
Ability to travel to customer locations and field sites across the continental US.
Must be a U.S. Citizen.
Job Type
Contract to hire
Monday - Friday initially, schedule may rotate to include some weekends
Available Shifts:
1
st
(6:00am - 2:30pm) EST
2
nd
(2:00pm - 10:30pm) EST
3
rd
(10:00pm - 6:30am) EST
Overnight shifts may be required
Overtime available
Hourly wage: $30.00 - $36.00 (open to negotiation based on qualifications and experience)
Benefits
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
If you are interested and feel that you are a strong fit for this role please send your resume' and availability to the hiring team below: Hadyn McDonald @ ***************************** & Zack Khalil @ **************************
#INDG
$30-36 hourly Easy Apply 60d+ ago
Installation Technician, Mid-level - FAA
Cobec, Inc.
Remote central office technician job
Installation Technician, Mid-level - FAA
Function: Installation Technician, Electronics
Remote Work Option: Yes
Salary Range: $60- $80k
Security Requirements
Must be a US citizen or a legal resident for three of the past five years. Public Trust cannot be granted without meeting the residency requirement.
Must meet eligibility requirements for a US Public Trust security clearance (moderate risk), including a soft credit check and criminal background check. Please refer to the criteria listed in 5 CFR 731.202 to understand the Public Trust suitability requirements.
Culture
Cobec is consistently breaking the current mold for delivering services to our government clients. What does that mean? That means believing in a “people first” mentality, building high performance teams and empowering people to make informed decisions without going through a large bureaucratic system. Cobec values the well-being of employees and bestows tremendous trust in those people to negotiate work and non-work obligations. Cobec is where someone can bring their whole self to work and be themselves, never having to compromise their authenticity just to fit in. Lastly, we believe in the work we do, the goals and missions of our customers and the interpersonal relationships we have with clients, stakeholders and our people.
Values and Expectations
The successful candidate for this role embodies the same values as Cobec. We realize experience is important, however; Cobec believes a person's abilities and skills that align with our values (Relationships, Leadership, Passion, Accountability, Integrity, Innovation, Quality, Teamwork, Diversity, Commitment, & Respect) are the most important drivers for success in this role.
In addition to exhibiting our values, a successful candidate for this role is expected to be a high performer, organized, dynamic, and have a positive attitude.
Job Summary
This position will provide technical support to the Federal Aviation Administration programs. This position involves hands-on configuration, installation, and system testing across FAA facilities, with a specific focus on safeguarding National Airspace System (NAS) operations through detailed planning and coordination with FAA stakeholders.
Years of Relevant Experience
The position requires 10+ equivalent years of experience in supporting mission-critical infrastructure or FAA systems; engineering installation projects and providing technical expertise. Specific experience with the FAA is required.
Essential Job Functions
The following duties are normal for this position. The omission of specific statements of duties does not exclude them from this position if the work is similar, related, and/or a logical assignment for this position. Other duties may be required and assigned.
Assist in the installation and integration of National Airspace terminal systems at FAA field locations
Support planning and scheduling efforts to align installation activities with operational safety windows
Participate in site surveys and readiness assessments, documenting existing infrastructure and constraints
Follow FAA technical documentation to install racks, cabling, and interfaces per engineering specs
Monitor and report system performance throughout the installation lifecycle
Coordinate with FAA Technical Operations, Engineering Services, and Program Offices to ensure NAS continuity
Individuals will be required to contribute effectively to working groups through oral and written communication and cooperative working relationships.
Education Requirements
High school diploma required.
Skills Requirements
Familiarity with FAA installation standards, documentation practices, and operational risk mitigation
Competency in reading and interpreting schematics, technical diagrams, and cabling layouts
Proven ability to work independently and as part of coordinated field installation teams
Strong communication and reporting skills for collaboration across FAA regional teams
High level of proficiency with MS Office Products.
Strong analytical background and excellent communication and interpersonal skills.
Travel
Travel required as needed by client/s and/or company to various FAA field sites.
EEO
Cobec, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, veteran status or any other status protected by federal, state and local law.
EEO is the Law
$60k-80k yearly Auto-Apply 60d+ ago
Cable Technician
EOA Technologies
Central office technician job in Columbus, OH
Full-time Description
EOA Technologies is seeking a Cable Technician on one of our subcontracts. This is a full-time position offering the opportunity to support a U.S. Government customer. You will be responsible for the installation, routing, and termination of various types of cables, including fiber optic and data, in commercial and industrial settings. This role requires a detail-oriented individual capable of working in diverse environments, such as construction sites, commercial buildings, and outdoor spaces. The Cable Technician will work under the supervision of a Foreman or Project Manager and collaborate with other team members to ensure the successful completion of projects.
Key Responsibilities:
Cable Installation: Pull, route, and install various types of cables, including fiber optic, coaxial, and Ethernet, through walls, ceilings, and conduit pathways in accordance with project specifications and industry standards.
Cable Termination: Perform precise terminations of fiber optic and copper cables, including the installation of connectors, patch panels, and other termination hardware. Ensure that terminations meet industry standards for performance and reliability.
Preparation and Setup: Prepare work areas by identifying and marking locations for cable installation and termination, ensuring all tools and materials are ready for use.
Equipment Operation: Safely operate equipment such as fiber optic and copper testing equipment, fiber optic cleavers, crimping tools, and other specialized tools required for cable installation and termination.
Safety Compliance: Adhere to all safety protocols and procedures to ensure a safe working environment. Use personal protective equipment (PPE) as required.
Quality Assurance: Inspect and test installed and terminated cables to ensure proper connections, performance, and adherence to specifications. Use testing equipment such as OTDRs, cable testers, and certifiers.
Documentation: Maintain accurate records of work performed, including cable routes, lengths, termination points, and test results.
Team Collaboration: Work effectively as part of a team, communicating with supervisors and colleagues to coordinate efforts and resolve any installation or termination issues.
Problem-Solving: Identify and troubleshoot issues related to cable installation and termination, including obstructions, cable integrity problems, and signal loss.
Requirements
To be considered for this position you must have the following:
Possess an active Top Secret security clearance.
Education: High school diploma or equivalent.
Experience: Previous experience in cable pulling, termination, or a related field is preferred. On-the-job training will be provided for those with less experience.
Physical Requirements: Ability to lift at least 44 lbs., stand for extended periods, and work in confined spaces. Must be able to work at heights above 20', which includes climbing a ladder, and in various weather conditions.
Technical Skills: Proficient in cable pulling techniques, and cable termination, including fiber optic splicing and copper crimping. Familiarity with testing equipment and tools used in the industry.
Licenses/Certifications: Valid driver's license. Certifications in Single Man Lift, fiber optic and copper cabling (e.g., BICSI, FOA) and OSHA 10 or 30 certification are a plus.
Soft Skills: Strong attention to detail, good communication skills, and the ability to work independently or as part of a team.
Employment decisions are based solely on qualifications, merit, and business needs - not on any protected characteristic. EOA Technologies, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ancestry, marital status, religious affiliation, hairstyle, or any other characteristic protected by federal, state or local laws. EOA is committed to providing reasonable accommodations when feasible to individuals with disabilities.
$38k-63k yearly est. 60d+ ago
Telecommunications Technician
Wave of Installation LLC
Remote central office technician job
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Free uniforms
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Telecommunications Technician to join our team! As a Telecommunications Technician, you will be installing new telecommunications systems, repairing existing telecommunications systems, and upgrading outdated equipment and systems. You will also be troubleshooting systems that are having trouble, running diagnostic tests, ordering replacement components, and ensuring every system you touch is working properly. The ideal candidate has experience with telecommunications equipment, excellent communication skills, and enjoys problem-solving complex issues.
Responsibilities
Install new telecommunications equipment for customers
Troubleshoot existing equipment that isnt working, run diagnostic tests, and fix any problems that arise
Upgrade outdated equipment
Walk the customer through any new or updated equipment to ensure everyone knows how to use it properly
Maintain a clean and safe working environment by always wearing proper PPE and following safety procedures
Qualifications
Excellent customer service skills
Previous experience with telecommunications equipment desired
Strong analytical and troubleshooting skills
Must be comfortable working on your feet, in tight spaces, and a variety of weather conditions
This is a remote position.
$33k-48k yearly est. 28d ago
Telecommunications Technician
Manpowergroup 4.7
Central office technician job in Hilliard, OH
Our client, a leading telecommunications organization, is seeking a Telecommunications Technician to join their team. As a Telecommunications Technician, you will be part of the CentralOffice Support team supporting critical telecommunications infrastructure. The ideal candidate will demonstrate strong technical skills, problem-solving abilities, and a collaborative mindset, which will align successfully in the organization.
**Job Title:** Telecommunications Technician
**Location:** Hilliard, OH
**Pay Range:** $35
**Shift:**
**What's the Job?**
+ Install, maintain, and troubleshoot telecommunications transmission systems, including multiplexing equipment, copper, and fiber-optic technologies.
+ Perform installation and maintenance of telephone lines, DSL, T1, Ethernet circuits, and CentralOffice (CO) equipment.
+ Work with COSMIC and CDF frame wiring, connectors, protector frames, and cabling practices to ensure optimal performance.
+ Diagnose and resolve issues with analog and digital circuits, utilizing strong troubleshooting skills.
+ Handle heavy equipment and work in confined spaces or aloft environments safely and efficiently.
**What's Needed?**
+ Technical knowledge of telecommunications transmission systems, multiplexing equipment, copper, and fiber-optic technologies.
+ Experience with installation and maintenance of telephone lines, DSL, T1, Ethernet circuits, and CO equipment.
+ Familiarity with wiring practices such as COSMIC and CDF frame wiring, connectors, and cabling.
+ Strong troubleshooting and diagnostic skills with both analog and digital circuits.
+ Excellent documentation, communication, and teamwork abilities.
**What's in it for me?**
+ Opportunity to work with a dynamic and supportive team in a vital industry sector.
+ Engagement in challenging projects that enhance your technical expertise.
+ Potential for career growth and skill development within a reputable organization.
+ Work in a collaborative environment that values diversity and inclusion.
+ Contribute to essential telecommunications infrastructure supporting community connectivity.
**Upon completion of waiting period, associates are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Supplemental Life Insurance
+ Short Term Disability Insurance
+ 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.**
_ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
$35 hourly 11d ago
Telecom Technician 3
Viapath
Central office technician job in Marion, OH
ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
This position will be based at the client site with a requirement to travel to other sites as needed.
Responsibilities
Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients - clearly demonstrating “Service Excellence”
Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times
Prioritizing and planning of assigned service calls
Communicating updates associated with assigned service calls
Escalating problems when appropriate
Interacting in a professional manner with customers to foster positive relationships
Point of contact for FACILITY staff for any issues regarding customer account
Replacing telephony hardware and network components, basic maintenance practices
Pulling cable, mounting network devices, installing telephony hardware
Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions
Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures
Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches
Handle special projects as assigned by Field Service Manager
Scheduled and/or unscheduled overtime work and callouts are to be expected
Energize and foster an effective and impactful team environment
Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable
Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable
Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process
Qualifications
High school diploma or general education degree (GED) is required.
Minimum of 2-4 years of related experience.
Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions.
Proficient in Windows OS, MS Office, and other software programs that may be required
Proficient with Telephony and Networking, inclusive of copper, CAT 5/6, and fiber optic wiring
Knowledge of wiring color code and fabrication of data cabling.
Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance.
Must possess a valid driver's license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips
The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times
Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts.
Additional Information
ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.
Benefits Overview
ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:
Medical, Dental & Vision Insurance
- Multiple plan options designed to support a variety of coverage needs.
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
- Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
Flexible Time Off (FTO)
- Including vacation and sick time
Company Holidays
Retirement Plan (401(k))
- Traditional and Roth 401(k) options available including employer matching contributions.
Life & Disability Insurance
- Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
Employee Assistance Program (EAP)
- Free, confidential support for personal, financial, and family matters.
Additional Well-Being Resources
- Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.
Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.
$43k-78k yearly est. Auto-Apply 8d ago
Communication Technician (911 Dispatcher)
Columbus Regional Airport Authority 4.0
Central office technician job in Columbus, OH
The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR). We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are - from Custodial Services to Customer Service, from Accounting to Airport Police, from HVAC to Human Resources - we have one common goal: connect Ohio with the world.
Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus.
Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change.
Your "Take Off" will be successful by doing the following with excellence:
* Monitor access control, fire, CCTV system and other alarms.
* Strong telephone and radio communication skills for dispatching Public Safety services on 800 MHz radio system.
* Monitors the status of location, availability, and communications of all Public Safety units and personnel via the CAD.
* Be able to type 35 words per minute with 85% degree of accuracy.
* Perform related work as required.
* Obtain and maintain LEADS/NCIC certification and EMD certification.
Your "Landing" will be smooth if you meet the following requirements:
* Have a high school diploma or GED
* Prior experience as a Communications Technician with another Public Safety agency is preferred
* Advanced proficiency in Microsoft Office Suite applications
* Ability to effectively handle multiple tasks, projects, and completing priorities simultaneously
* Excellent interpersonal and communication skills (verbal and written)
* Demonstrated ability to maintain a high level of professionalism and confidentiality
* Pay Rate: $27.00/hour plus shift differential
* Able to pass a pre-employment drug test, which includes testing for marijuana (medical marijuana cards are not acceptable)
The Columbus Regional Airport Authority is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, age, national origin, veteran status, disability, and all other groups or classes protected by applicable federal, state or local laws. The Authority does not tolerate violence or drug use in the workplace.
$27 hourly Auto-Apply 15d ago
Telecom Tech (entry level)
Viapath Technologies
Central office technician job in Marysville, OH
Under the direction of the Field Service Manager, but working largely independently, the Site Administration Technician 1 will handle field service maintenance, inventory and repairs with deployed inmate tablets and inmate call processing equipment at multiple assigned facilities. Ensuring all internal processes, procedures, and contractual repair timelines are adhered to.
The position will be based at the customer site with a requirement to travel to additional sites as needed.
Responsibilities
Serve as an Ambassador for ViaPath by fostering a positive relationship with the customer and site POC
Work at the direction of the Field Service Manager (“FSM”) responsible for the assigned sites in coordination with the facilities.
Walk the facility, Pods and Units daily to include tasks such as inspecting tablets and initiating trouble tickets for issues as needed and ensure access points are functioning and report to FSM with issues.
Meet daily with the facility Point of Contact (POC) to provide updates on known issues as well as gather any new feedback for newly identified issues
Manage all day-to-day support functions including minor maintenance of tablets, ensuring all applications on the tablets are functioning properly, and maintaining a daily accurate listing of tablets issued, tablets on the shelf, tablets requiring repair and return.
Provide a weekly summary report to the Field Service Manager (FSM)
Visit dedicated worksite daily or assigned facilities during scheduled dates if assigned more than one.
Initiate and execute trouble resolution guidelines provided for Tablet Resolution before acknowledging the need to replace tablet(s) under RMA protocol.
Utilize ViaPath's trouble ticket database to view/maintain all facility information that would be useful in troubleshooting system issues.
Update the FSM and SAT on any known issues immediately when known
Qualifications
High school diploma or equivalent required; advanced degree a plus
Minimum of 1 year of related IT/admin experience. Must have IT familiarity (i.e., tablet usage, technical support, computer workings, etc.). Experience with technology troubleshooting, repairs and/or other relevant technical experience desired.
Proficient in Windows XP/Windows OS, Microsoft Office Software, and ability to learn other software programs that may be required.
Must be a self-starter that can work independently and willing to fully commit to understanding all aspects of support for the site.
Ability to multi-task while meeting deadlines.
Strong communication skills and ability to interact with and be comfortable being in front of others.
Experience working in a fast-paced environment with competing deadlines and priorities.
Strong written and oral communication skills.
Must have strong attention to detail and record keeping skills.
Ability to write reports and/or procedure manuals on an as needed basis.
Strong problem-solving skills are required. Must have the ability to diagnose and define problems, collect data, establish facts, draw valid conclusions, and provide recommendations.
Ability to work well in a team environment.
Must frequently be able to lift/or move heavy equipment.
Must be willing to work in a correctional environment and perform all tasks assigned in various working conditions, which may include but are not limited to: adverse weather, humidity, dust, and limited space.
Must be able and willing to work weekend, evening, and holiday schedules as needed.
Position includes travel to multiple facilities in the area. Must have reliable transportation.
Proficient in basic network troubleshooting to include being able to identify network components a plus.
Additional Information
ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.
Benefits Overview
ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:
Medical, Dental & Vision Insurance
- Multiple plan options designed to support a variety of coverage needs.
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
- Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
Flexible Time Off (FTO)
- Including vacation and sick time
Company Holidays
Retirement Plan (401(k))
- Traditional and Roth 401(k) options available including employer matching contributions.
Life & Disability Insurance
- Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
Employee Assistance Program (EAP)
- Free, confidential support for personal, financial, and family matters.
Additional Well-Being Resources
- Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.
Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.
$42k-77k yearly est. Auto-Apply 34d ago
Field Operations Technician
Kargo 3.4
Remote central office technician job
At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time.
We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow's hardware & software solutions and help revolutionize logistics.
Responsibilities
Travel to customer facilities and lead inspection, installation, and servicing visits for Kargo's customers.
Install Kargo towers and other hardware products at customer facilities.
Coordinate with contractors at customer sites for electrical work, forklift modifications, and installation assistance.
Coordinate tower and tool shipping from Kargo inventory to customer sites.
Work with Manufacturing to provide configs and specs determined from site visits to customers.
Work with our Product and Hardware teams to make engineering recommendations to simplify installation and relevant features.
Interact with customers at on-site visits. This is not a sales role and most customer visits will include people from Kargo's Sales, Product, and Customer Success teams. Still, this role will involve coordinating with customers to discuss timing and installation preferences.
High expectation for travel, you must be comfortable with near 100% travel.
Experience
3+ years of experience servicing industrial equipment, vehicles, utilities, robots, or similar.
Expertise in mechanical, electrical, and optical troubleshooting. Preference for someone who has worked across all three systems.
High availability for short-notice domestic travel. This role will involve both planned and unplanned service visits. Service visits can extend outside of normal business hours.
Preference for someone who has serviced equipment in warehouse and/or factory environments before.
Strong communication and documentation skills. Must be able to provide direction to contractors and explanations to customers.
Experience using command line interface: powershell, Linux, etc.
Kargo is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
$34k-45k yearly est. Auto-Apply 28d ago
Communication Technician (911 Dispatcher)
Ohiox, Inc.
Central office technician job in Columbus, OH
The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR).
We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are - from Custodial Services to Customer Service, from Accounting to Airport Police, from HVAC to Human Resources - we have one common goal: connect Ohio with the world.
Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus.
Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change.
Your “Take Off” will be successful by doing the following with excellence:
Monitor access control, fire, CCTV system and other alarms.
Strong telephone and radio communication skills for dispatching Public Safety services on 800 MHz radio system.
Monitors the status of location, availability, and communications of all Public Safety units and personnel via the CAD.
Be able to type 35 words per minute with 85% degree of accuracy.
Perform related work as required.
Obtain and maintain LEADS/NCIC certification and EMD certification.
Your “Landing” will be smooth if you meet the following requirements:
Have a high school diploma or GED
Prior experience as a Communications Technician with another Public Safety agency is preferred
Advanced proficiency in Microsoft Office Suite applications
Ability to effectively handle multiple tasks, projects, and completing priorities simultaneously
Excellent interpersonal and communication skills (verbal and written)
Demonstrated ability to maintain a high level of professionalism and confidentiality
Pay Rate: $27.00/hour plus shift differential
Able to pass a pre-employment drug test, which includes testing for marijuana (medical marijuana cards are not acceptable)
The Columbus Regional Airport Authority is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, age, national origin, veteran status, disability, and all other groups or classes protected by applicable federal, state or local laws. The Authority does not tolerate violence or drug use in the workplace.
$27 hourly Auto-Apply 16d ago
Traveling WiFi Installation Technician
Tengointernet
Remote central office technician job
We are seeking a skilled and adaptable WiFi Installation Technician to join our team for a traveling role. In this position, you will be responsible for installing, configuring, and troubleshooting WiFi networks at various client locations nationwide. This position requires frequent travel, often for extended periods, to deliver high-quality wireless solutions for both residential and commercial clients. The ideal candidate is technically proficient, highly organized, and comfortable working independently in diverse environments.
About TengoInternet
Founded in 2002, we are the nation's largest and pioneering provider of managed WiFi connectivity solutions to the outdoor hospitality industry. We are also the back-to-back winner of the Supplier of the Year Award for the National Association of RV Park and Campground Owners (ARVC), a 12-time Inc 5000 recognized, and a Military-Friendly Company.
Every connection matters, and we want to be a force for good. Because every connection matters, we ensure that everyone - our ambassadors, their families, our customers, consumers, and vendors - are connected for success. Our vision is big: a billion changed lives, one connection at a time. Our mission is simple: Connecting people for success by being an excellent partner and delivering tailored connectivity solutions that work. Guaranteed.
Position Purpose and Overview
The WiFi Installation Technician role is responsible for installing, testing, and certifying network installations. They follow the installation procedures and ensure our installations meet the design requirements, customer use cases, and company standards.
The WiFi Installation Technician plays a key role in ensuring that our new and upgraded networks are designed, programmed, and commissioned according to our company standards and provide the most value for our customers and their guests.
Who You Are:
At TengoInternet, we believe that people matter. Our commitment is to connect each person we hire with a meaningful mission, the right role, personalized development, a supportive team, and the flexibility to balance work and life. As an ideal candidate, you:
Enjoy working with people.
Are naturally curious and open-minded.
Possess intellectual humility and are willing to ask questions or seek help.
Are self-motivated and take the initiative to find solutions.
What You Do
The WiFi Installation Technician will fulfill the following responsibilities in a manner that upholds our company's values:
Key Responsibilities
Installation & Setup
Install WiFi systems at client sites, including routers, access points, modems, and network switches.
Run and terminate Ethernet and Fiber cables to support WiFi network installations.
Mount and position wireless access points for optimal coverage.
Configure network equipment for connectivity.
Perform RF Survey's
Network Troubleshooting
Diagnose and resolve WiFi performance issues like weak signal areas, slow speeds, or interference.
Test internet and WiFi connections to ensure proper functionality.
Provide support for any hardware or software issues that may arise during installation.
Customer Interaction
Communicate effectively with clients to understand their WiFi needs and recommend appropriate solutions.
Provide basic training to clients on how to use their new WiFi networks and devices.
Maintain a professional and positive demeanor while at client locations.
Maintenance & Repairs
Perform maintenance checks on existing WiFi networks to ensure they are running efficiently.
Upgrade equipment and firmware as needed to keep client networks up to date.
Troubleshoot any equipment failures or connectivity issues post-installation.
Documentation & Reporting
Maintain accurate records of installations, network configurations, and equipment used.
Provide regular reports on work completed to supervisors or project managers.
Ensure that installations are completed in compliance with company standards and safety protocols.
Key Performance Indicators
Meet Installation Monthly and Quarterly Revenue & Gross Margin Goals
Meet Maintenance Monthly and Quarterly Revenue & Gross Margin Goals
Providing your monthly expenses promptly to meet the financial closing goal
Qualifications
Proven experience in WiFi network installation, IT support, or a related field.
Strong understanding of wireless networking principles, including SSIDs, IP addresses, DHCP, and encryption methods.
Proficiency in installing and configuring routers, access points, and network switches.
Familiarity with running and terminating Cat5e/Cat6 Ethernet cables and Fiber
Ability to troubleshoot network issues efficiently and effectively.
Clean & Valid driver's license and willingness to travel extensively, often for extended periods.
Excellent communication skills and customer service orientation.
Basic knowledge of electrical systems and experience using hand tools (e.g., drills, cable testers).
Preferred
Certifications in networking (CompTIA Network+, CWNA, etc.) or related fields.
Experience with WiFi heat mapping tools and network design software.
Previous experience working in commercial environments.
Ability to operate aerial lifts, man lifts, skid steers, and aerial platform equipment
Familiarity with remote work technologies to communicate while traveling.
Physical Requirements
Ability to lift up to 50 lbs.
Comfortable working at heights, such as on ladders.
Ability to work in various environments, including residential homes, offices, and outdoor locations.
Willingness to work flexible hours, including weekends and evenings, depending on travel and project requirements.
$32k-42k yearly est. Auto-Apply 60d+ ago
Controls Installation Technician
S&H Systems 4.1
Remote central office technician job
An S&H Systems controls installation technician is primarily responsible for the on-site controls installation and commissioning of the controls portion of MHE systems. Off-site, the technician independently reviews electrical drawings for upcoming projects and cross-references them with product manuals to understand proper installation and commissioning for each controls device. On-site, the technician interacts with the mechanical and electrical installers to assist installation, review installation quality, and correct installation errors for controls devices. The technician interacts with the Project Controls Engineer to ensure the controls devices are being installed and commissioned according to the project drawings and that any changes are being recorded. The technician interacts with the Site Manager to track the progress of installation and commissioning, report necessary materials not present on site, and identify manpower needs. To accomplish these responsibilities, the technician may be required to travel independently to site, use lift or ladder equipment to access devices, use hand and power tools on device brackets, wire or rewire device connections, use laptop-based software programs to configure device parameters (including setting IP addresses), troubleshoot electrical problems, debug PLC code (primarily ladder logic), and/or give daily/weekly progress reports to management. These tasks will mostly be done independently with support and direction from other team members on-site and off-site.
Responsibilities
On-site, the technician interacts with the mechanical and electrical installers to assist installation, review installation quality, and correct installation errors for controls devices. The technician interacts with the Project Controls Engineer to ensure the controls devices are being installed and commissioned according to the project drawings and that any changes are being recorded. The technician interacts with the Site Manager to track the progress of installation and commissioning, report necessary materials not present on site, and identify manpower needs. To accomplish these responsibilities, the technician may be required to travel independently to site, use lift or ladder equipment to access devices, use hand and power tools on device brackets, wire or rewire device connections, use laptop-based software programs to configure device parameters (including setting IP addresses), troubleshoot electrical problems, debug PLC code (primarily ladder logic), and/or give daily/weekly progress reports to management. These tasks will mostly be done independently with support and direction from other team members on-site and off-site.
Qualifications
Willingness to listen and learn
Must be punctual
Good attitude
Willingness to travel >75%
Desire to learn new things as the industry is constantly evolving
Ability to work independently
Excellent communication skills and team-oriented personality required to interface with the Construction and Controls engineering teams.
Self-motivated
Basic wiring and/or cabling experience
Basic knowledge of schematics and wiring diagrams
Basic knowledge of Windows and associated Microsoft programs.
Must be able to lift up to 50 pounds unassisted and sit, stand, bend, kneel, twist, crawl, or squat several times a day.
Must be able to climb ladders, work on scissors lifts or similar and tolerate dusty work environments.
Must have a valid driver's license
Working knowledge of using hand and power tools.
Bonus requirements:
Experience with Control panels and the wiring of industrial systems.
Experience with VFD's, Photo eyes, Estops, push buttons, stack lights, and different controls components.
Experience with Allen-Bradley and associated programs.
Understanding of inputs and outputs and the difference.
Experience with industrial conveyor systems.
$30k-44k yearly est. Auto-Apply 56d ago
Access Control Installation Technician
Brightwatch
Remote central office technician job
Experienced Security, Access Control & IP Camera Technician
BrightWatch Technicians encompass a wide range of skills with the ability to install security cabling, intrusion detection systems, IP Camera systems and Access Control systems in all types of commercial environments.
You'll be:
Installing, terminating, and/or programming end devices for access control, video security, and security infrastructure in a commercial environment
Mount and fasten control panels, door and window contacts, sensors, or video cameras and attach electrical and telephone wiring to connect components.
Install electronic security equipment at customer sites per blueprints, scope of work and/or oral instruction.
Program & Test Electronic Security Systems to the highest level of specification
ABOUT US:
- We're a fast growing, forward -looking Security Services company with a unique offer in the marketplace.
- We need highly motivated, business -minded thinkers who can expertly and efficiently perform high -end security installations.
- We are highly customer -focused and we are interested in like minded, detail -oriented people to grow with us.
Things that are really important to us:
Work Ethic | Integrity | Character | Moxie | Pride | INITIATIVE
We'll supply:
A great environment, culture and team to back you up, every day.
The training and support you need to excel at your work and grow, professionally an personally.
The opportunity to learn and prosper as we do. We are keenly interested in finding people with an entrepreneurial spirit who see themselves as “owners.”
Location:
Austin, TX 78704
About BrightWatch:
As security industry veterans who saw the need for vastly improved offerings in video surveillance and security -related offerings, we founded BrightWatch with the goal of bringing more accountability, reliability, and scalability to our clients physical security projects utilizing the most innovative security & surveillance products available.
We work hard (and smart) and we like to get our downtime. FUN is a requirement. We have a sense of urgency
and a sense of humor.
We're a young company and, as such, our culture is
developing. Bring your influence and together let's build something great.
We offer a solid, stable environment and a great earning opportunity. Our employees enjoy a compensation package that includes a competitive salary PLUS the opportunity performance -based bonuses and company stock ownership, an excellent benefits package that includes: Medical, Dental, Vision, and 401/k, paid vacations 30 days paid time off after completing 1 year as a full -time hire, holidays, training, career advancement opportunities, mentoring, coaching and leadership development from experienced professionals.
Job Type: Full -time
Requirements
You're doing this, you know what you need to know, right? If not, kindly please consider before applying.
The ideal candidate will have at least 3 years of experience installing complete systems.
Excellent written and verbal communication skills. This work requires excellent communication skills, the ability to effectively manage time and think outside the box.
Qualifications:
Demonstrated experience with access control systems
Working knowledge of test equipment such as multi -meters, digital analyzers, battery analyzers, frequency meter, decibel meters, and communicating devices
Valid driver's license and ability to drive to remote job site locations
Required education:
High school or equivalent
Nice to haves:
State of Texas Security License (preferred)
Benefits
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
$32k-42k yearly est. 60d+ ago
Installation Technician
Strategic Growth Partners
Remote central office technician job
SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a family of SBA-certified Native American Tribal 8(a) and multi-certified companies delivering IT, management consulting, and general construction solutions to the Federal Government and commercial sector. They are actively seeking Installation Technicians to support the FAA LIFT Program by performing installation, testing, and documentation of electronic systems and equipment at FAA operational facilities nationwide. The technicians will ensure that all work is completed in accordance with FAA engineering drawings, specifications, standards, and safety regulations while minimizing operational downtime and maintaining system integrity.
Position Title: Installation Technician - LIFT Program
Reports To: EPJV Project Manager / FAA Electronics Crew Chief
Location: FAA Western Service Area (WSA) States - Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming.
Employment Type: Full-Time / Rotational (Travel Required)
Compensation: $60 per hour plus per diem.
Duties and Responsibilities:
Perform field installation, relocation, and removal of FAA electronic equipment and supporting infrastructure.
Coordinate schedules with FAA SSC, ES, and Air Traffic personnel.
Review and interpret engineering drawings, schematics, specifications, and transmittals.
Identify and communicate project material and equipment needs in advance of installation dates.
Conduct site preparation and verify adequacy of space, power, grounding, and communications paths.
Establish communications between control and remote sites, ensuring full data and signal integrity.
Perform end-to-end signal testing, data collection, and documentation for Technical and FRD records.
Adhere to FAA standards, including but not limited to FAA-STD-019, FAA-STD-020, FAA-C-1217, FAA Order 6510, FAA Order 6580.3A, FAA Order 6480.6B, and the NEC/NFPA Codes.
Generate and update drawings, sketches, reports, and project documentation.
Participate in project briefings, out-briefs, and resolution of on-site issues or exceptions.
Support NAS TechOps in returning systems to service after scheduled outages.
Maintain strict compliance with FAA safety, security, and operational requirements at all times.
Qualifications and Requirements
Minimum of 5 years of experience performing installation of electronic, communications, or control systems, preferably within FAA or similar critical infrastructure environments.
Strong understanding of FAA installation standards, electrical work, grounding/bonding, and communication systems.
Ability to interpret and execute engineering documentation, drawings, and project specifications.
Demonstrated ability to coordinate with multiple FAA stakeholders (SSC, ES, Air Traffic).
Proficiency in data collection, testing, and documentation procedures.
Possess or able to obtain required state or federal licenses/certifications where applicable.
Must be able to travel frequently and work at remote FAA sites for extended periods (2-3 weeks per assignment).
Must meet security clearance and access requirements for FAA facilities.
Excellent written and verbal communication skills; ability to generate concise reports and updates.
Period of Performance
The performance period for this task order is 365 calendar days from award.
Anticipated start date is 30 days post-award.
Our client provides a variety of benefits including company-paid health, dental & vision insurance coverage, as well as additional employee-paid health insurance options; company-paid life and disability insurance; 401k retirement savings plan with employer match; 11 company paid holidays per year, and paid time off.
Our client is committed to hiring and retaining a diverse workforce. They are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. They are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We are also committed to providing accommodations for persons with disabilities.
$33k-43k yearly est. Auto-Apply 47d ago
Field Office Technician
ASM Research, An Accenture Federal Services Company
Central office technician job in Columbus, OH
Responsible for providing comprehensive on-site technical support and customer service leadership at CASTLE-NET program field offices. Functions as both a technical expert and customer service leader, deploying field locations to conduct IT infrastructure assessments, end-user device wellness checks, and field office service excellence initiatives. Conducts network performance evaluations, manages conference room equipment support, and ensures strict compliance with USACE IT policies. Oversees field technician team coordination, mentors junior staff, and serves as the primary liaison for customer satisfaction and service delivery. Analyzes performance results and recommends strategic improvements affecting project growth, while maintaining exceptional customer relationships and technical expertise across multiple field office assignments.
**Position Classification Summary**
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. Possesses and applies comprehensive knowledge across key tasks and high-impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.
**Key Responsibilities**
+ Deploy to CASTLE-NET field offices for on-site technical support, advanced troubleshooting, and customer service leadership
+ Conduct comprehensive IT infrastructure assessments and end-user device wellness checks at field locations
+ Evaluate network performance, identify bottlenecks, and implement optimization recommendations
+ Provide advanced technical support for complex end-user device issues (desktops, laptops, peripherals, specialized equipment)
+ Troubleshoot advanced hardware and software problems requiring in-depth technical analysis and solutions
+ Check, support, and optimize conference room equipment functionality and connectivity
+ Document technical findings and create detailed IT issue tickets with recommended solutions for remote resolution
+ Ensure strict compliance with USACE IT policies, security requirements, and operational standards
+ Assist with IT equipment disposal training and environmental compliance initiatives
+ Lead field office technical support initiatives, coordinate technician activities, and mentor junior team members
+ Maintain comprehensive equipment inventory, asset documentation, and service records
+ Evaluate field office performance results and recommend major strategic changes affecting project growth and success
+ Serve as customer service leader ensuring technical excellence, customer satisfaction, and professional service delivery
+ Function as technical expert across multiple field office assignments and complex technical scenarios
+ Coordinate with IT leadership, remote support teams, and management on service improvement opportunities and initiatives
+ Conduct on-site customer training on technical best practices, equipment maintenance, and IT security
+ Facilitate communication between field offices and IT operations to resolve escalated issues
+ Develop and implement field office service improvement processes and best practices documentation
**Required Qualifications**
+ Bachelor's degree (or equivalent work experience) in Information Technology, Computer Science, or related field
+ 8+ years of experience in IT field support, user support, or technical support roles
+ Minimum 3+ years of experience in a customer service leadership or supervisory capacity
+ Excellent technical knowledge of hardware, software, networking, and troubleshooting methodologies
+ Advanced experience with IT equipment setup, maintenance, configuration, and optimization
+ Excellent problem-solving, analytical, and critical thinking skills
+ Excellent communication, interpersonal, and customer relationship skills
+ Demonstrated ability to manage multiple technical and customer service tasks effectively
+ Proficiency in remote support tools, ticketing systems, and field service management platforms
+ Willingness to travel to CASTLE-NET field office locations as required for on-site support
+ Experience managing technical operations, coordinating field technician teams, and overseeing service delivery
+ Ability to analyze field office performance results and recommend strategic improvements
+ Strong technical expertise across multiple complex project assignments and scenarios
+ Proven customer service leadership experience with demonstrated focus on satisfaction and retention
+ Ability to train, mentor, and develop junior technicians and support staff
+ Familiarity with USACE IT environment, policies, and federal contracting requirements
**Job-Specific Skills**
The following high-value technical and leadership skills are critical to success in this position:
Advanced Hardware & Software Troubleshooting & Problem Resolution, Technical Leadership & Team Mentoring, Customer Service Excellence & Satisfaction Management, Field Office Operations Management & Coordination, Network Performance Evaluation & Optimization, Emotional Intelligence & Customer Relationship Management, Conflict Resolution & Escalation Management, IT Equipment Setup, Maintenance & Asset Management, Ticketing System Management & Issue Documentation, Communication & Stakeholder Management, Performance Analysis & Strategic Recommendation Development, Team Collaboration & Cross-Functional Coordination
**Preferred Skills**
The following additional skills and certifications would enhance performance in this role:
CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Certification, Customer Service Excellence Certification or Training, Technical Leadership or Supervisor Certification, Advanced Remote Support Tools & Platforms Expertise, Network Diagnostic Tools & Analytical Software Proficiency, Federal IT Policy & USACE Compliance Knowledge, Experience with Multiple Operating Systems & Platforms, Customer Relationship Management (CRM) System Expertise, Field Service Management Tools & Ticketing System Mastery, Project Coordination & Process Improvement Experience, Emotional Intelligence Development Training, Agile or Lean Service Delivery Methodology Knowledge
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
28.51-41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$26k-39k yearly est. 7d ago
Installation Technician
OPEX 4.7
Remote central office technician job
OPEX Corporation is seeking motivated and skilled Installation Technicians to join our dynamic Installation Team. You will play a critical role in setting up large, state-of-the-art material handling systems at various sites across the United States-and potentially abroad. This position requires extended travel, with overtime opportunities, and paid travel expenses. No relocation is required.
This role is ideal for individuals who are not only technically capable but also have the drive, ambition, and leadership potential to grow into supervisory or foreman roles in the future.
Duties and Responsibilities
Under the direction of the Foreman/Supervisor, the Installation Technician will follow specific instructions and standard trade practices to install, dismantle, or reassemble a variety of warehouse automation and conveying systems.
Read and interpret blueprints and schematics to determine work procedures.
Transport equipment to the installation area and perform machine testing after installation.
Operate mobile equipment (e.g., forklifts, scissor lifts, etc.).
Other duties as assigned.
Qualifications
Experience with the installation of warehouse equipment is preferred
Individuals who are electrically and/or mechanically inclined are strongly preferred
Must be willing to work flexible shift hours. Day, afternoon, or night shifts, as well as overtime hours daily, weekends and holidays on those shifts with little notice
Must be willing to travel and stay at remote job sites
Comfortable operating forklifts, scissor jacks, etc.
Ability to safely use miscellaneous tools, such as hammers, wrenches, screwdrivers, electric hammer/drill
Ability to work safely and efficiently in fast-paced, high-pressure environments
Ability to demonstrate a sense of urgency in achieving results.
Physical/Work Environments
Ability to work and stand for extended periods of time
May need to lift or carry materials weighing up to 50 lbs.
Ability to maneuver a job site, including small spaces in and around our equipment
Ability to climb, bend, squat, stoop, lift, push, pull, kneel, reach overhead, reach forward
Ability to work while elevated on a scissor lift
Hourly Rate:
$20-30/hr, depending on proven experience
$20-30 hourly Auto-Apply 20d ago
Field Office Technician
ASM Research 4.2
Remote central office technician job
The Field OfficeTechnician (HQ Service Delivery Lead) provides on-site technical support and assistance by deploying to CASTLE-NET program field offices for IT infrastructure and end-user device wellness checks. This role conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies while serving as a liaison between field operations and headquarters.
Key Responsibilities
Provide on-site technical support at CASTLE-NET field offices
Conduct IT infrastructure and end-user device wellness checks
Perform network performance evaluations and diagnostics
Support and troubleshoot field office equipment and systems
Ensure compliance with USACE IT policies and security requirements
Assist with IT equipment disposal and lifecycle management
Train field personnel on IT systems and best practices
Provide on-site liaison between field operations and headquarters IT
Required Qualifications
Bachelor's degree in IT, Computer Science, or related field
4+ years of experience in IT and/or field/user support
Strong technical knowledge of hardware, software, and networking
Experience with IT equipment setup, maintenance, and troubleshooting
Proficiency with remote support tools and ticketing systems
Excellent problem-solving and analytical abilities
Strong communication and interpersonal skills
Willingness to travel to field offices as needed
Job Specific Skills
IT Infrastructure Support & Troubleshooting
Field Service Delivery
Hardware & Software Support
Network Performance Analysis
End-User Support & Training
Preferred Skills
CompTIA A+ certification
Microsoft Certified: Modern Desktop Administrator
USACE IT environment familiarity
Remote support tools expertise
Conference room AV system support
$32k-42k yearly est. 3d ago
Cable Technician
Teksystems 4.4
Central office technician job in New Albany, OH
Direct Line is looking for data center technicians to install cable and fiber at the data centers located in New Albany, OH*** - Candidates must be comfortable doing OSP work. Please do not submit any candidates that are not okay with working outdoors - Schedule 10am-10:30PM Mon-Thursday/ Friday is 10AM-6:30PM. Subject to change, candidates must be flexible - Prior experience doing low voltage / data center work required Installation/decommissioning of network and cabling infrastructure in a Data Center environment. Deliver sustainable and repeatable solutions and processes, always with an eye on improvement. Provide structured feedback on project progress to Stakeholders. Exhibit quality workmanship on all work and maintain Data Center cleanliness. Follow all production, safety and quality standards, codes, and industry best practices. Collaborate with various Stakeholders to remove project obstacles. Reading and comprehending blueprints and building documentation/redline work. Broad understanding of Data Center infrastructure technologies.
Skills
cable installation, data center, Structure, Telecommunication, Structured cabling, Rack and stack, Cat 6 cables, Install, Low voltage, Cable, Cabling, Cat5, cat6, Cable pulling, cabler puller, cable tech
Top Skills Details
cable installation,data center,Structure,Telecommunication,Structured cabling,Rack and stack,Cat 6 cables,Install,Low voltage,Cable
Additional Skills & Qualifications
SKILLS AND QUALIFICATIONS Knowledge and use of basic telecom hand tools. Must understand customer service. Clear understanding of job safety requirements. Be able to read and understand floor plans. Should be familiar on wiring schemes and wiring testing. Should be able to pull all types of low voltage cable. Should understand and be capable in performing field terminations and labeling. Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians. Capable of maintaining orderly paperwork, capable of running service jobs. Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations. Capable of working in Data Centers Shall be able to install ladder racking and seismic bracing both above and under raise floor. Basic understanding of both copper and fiber cable testing and troubleshooting. Read and understand blueprints and design document Dress and furcate fiber trunks for splicing Maintaining orderly paperwork and running service Fusion Splice including Ribbon/Single OSP/ISP Install, connect, and decom network equipment Operate DSX 5000 tester/OTDR Tester Program testers Download test results to Linkware/Linkware Live Save test results, verify, and submit to customer Create mass labels and apply per Portmap Differentiate live cables from decom cable Copper testing and troubleshooting Conduct Service Swaps of live networking devices Understand "FIM" database and operate scan Primarily walking, standing, and bending for extended periods with some sitting. Ability to communicate effectively with verbal, written, visual and listening skills. Dexterity of hands and fingers to operate any required equipment as well as to operate a computer keyboard, mouse, and other technical instruments. Able to lift and carry heavy equipment, up to 50 pounds. Ability to pull cables. Ability to climb ladders and work on raised platforms
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of New Albany, OH.
Pay and Benefits
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New Albany,OH.
Application Deadline
This position is anticipated to close on Jan 2, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-23 hourly 8d ago
Broadband Installation Technician
Conexon
Remote central office technician job
Requirements
Installing FTTX broadband service to residential and commercial customers.
Assures customer services are restored after trouble ticket dispatch.
Completing both interior and exterior cabling of fiber optic and category 6 ethernet cables.
Completing quality control checks of other technicians.
Assigning equipment and material to warehouses, technicians, and customers.
Assuring proper inventory is maintained at each project location.
Documenting assignment of inventory within inventory system.
Complete requisitions within system for approval.
Complete purchase orders within system for vendors and distributors.
Track progress of feeder construction.
Communicate with field personnel to assure inventory levels are sufficient.
Negotiating with vendors to assure procurement.
Reconciling inventory.
Updating equipment associated with customers.
Documenting process and procedure.
Other duties as assigned by management
Qualifications:
Highschool diploma required (College degree preferred).
> 5 years' experience in FTTX install implementation.
NISC experience.
Strong P.C. and Microsoft Office skills.
Ability to use optical test equipment including fusion splicers and OTDRs.
Ability to operate a forklift
Safely operate a company vehicle.
Strong communication skills
Initiative to work remotely with limited supervision.
Strong leadership skills.
Physically able to lift 100 pounds.
Company Benefits Include:
Paid time off
Full benefits (i.e. health, dental, and vision)
Life insurance
Long-term and short-term disability insurance
Retirement benefits