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Central office technician skills for your resume and career

Updated January 8, 2025
3 min read
Central office technician example skills
Below we've compiled a list of the most critical central office technician skills. We ranked the top skills for central office technicians based on the percentage of resumes they appeared on. For example, 7.6% of central office technician resumes contained fiber optic cables as a skill. Continue reading to find out what skills a central office technician needs to be successful in the workplace.

15 central office technician skills for your resume and career

1. Fiber Optic Cables

Here's how central office technicians use fiber optic cables:
  • Direct contractors when excavating near AT&T Fiber Optic Cables in Duct Systems and Direct Buried.
  • Acted as Inspector on installation of new fiber optic cables.

2. Switches

Here's how central office technicians use switches:
  • Provided excellent customer service over the Verizon Washington Metropolitan switches.
  • Interpret diagnostic data or indicators related to the Network elements (ex: circuits and or switches) and locate trouble.

3. T1

Here's how central office technicians use t1:
  • Engineered re-designed T1 systems and analyzed dark fiber capacity.
  • Tested T1 and DS3 circuits with the Allegiance technicians to ensure continuity between the switch and the collocations.

4. Provisioning

Here's how central office technicians use provisioning:
  • Assist with Network Planners in investigating facility availability for provisioning of Cell Site Network.
  • Performed test and acceptance, maintenance and provisioning on Digital Compression equipment.

5. DS3

Here's how central office technicians use ds3:
  • Installed hardware, power, and connection points, these were Ethernet, Fiber and DS3's per install specification.
  • Installed, tested, delivered and maintained DS3, T-1, and DS0 and associated circuits, increasing network bandwidth.

6. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how central office technicians use ip:
  • Configured equipment and verified network visibility via IP telemetry network.
  • Provisioned software upgrades, patches, and maintained telephone switching equipment for a DMS 100/200 and later a CS2K IP switch.

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7. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how central office technicians use trouble tickets:
  • Perform trouble ticket receipt, isolation and resolution across multiple network levels and equipment utilizing sophisticated testing equipment and procedures.
  • Maintained overall efficiency by tracking trouble tickets, system alarms and various operational reports.

8. Analog

An analog system refers to a system that uses continuously variable signals.

Here's how central office technicians use analog:
  • Performed high level unsupervised installation/decommissioning of fiber optic, digital and analog communications systems.
  • Provided maintenance and repair of analog carrier terminal equipment and line repeaters.

9. AC

Here's how central office technicians use ac:
  • Maintained back-up diesel generator providing central office with uninterrupted AC power.
  • Work with AC power, install AC outlets in racks and install over head lights for line-ups.

10. Test Equipment

Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.

Here's how central office technicians use test equipment:
  • Worked on both, Analog/Digital equipment/test equipment to provide customer services.
  • Demonstrated proficiency in the use of common RF test equipment such as spectrum analyzers, power meters, and signal generators.

11. SONET

Here's how central office technicians use sonet:
  • Install, provision, and maintain Digital loop carrier, Optical point to point, and SONET configurations.
  • Maintained Ultra long Haul and SONET optical transport systems, DCX &M13 equipment.

12. DSL

Here's how central office technicians use dsl:
  • Performed routine troubleshooting tasks for customer Digital Subscriber Lines (DSL) flagged for sync or routing problems.
  • Worked with Verizon DSL customers to resolve issues with services via phone call into the MCO call center.

13. Ethernet

Ethernet refers to a system that connects a series of computers in a local area network (LAN). This is often done through ethernet cables, which plug into a router or other port in the modem in addition to the computer port. As ethernet connects only a local network, there are more protocols regarding how information is transmitted.

Here's how central office technicians use ethernet:
  • Dispatched to Customer Premise locations for I&M standard and Ethernet CPE and VSAT equipment.
  • Installed DC power and grounding cabling inside the data center for TDM and Ethernet gear.

14. Routine Maintenance

Here's how central office technicians use routine maintenance:
  • Provide fiber locating, monitoring of construction activity, termination and routine maintenance.
  • Performed routine maintenance on the air driers at the central office and remote locations.

15. Computer System

Here's how central office technicians use computer system:
  • Monitored switching equipment computer systems, and networks to ensure they were operating at optimal levels taking corrective action as needed.
  • Analyzed data and tested trouble conditions in switching equipment, computer systems, and data network.
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List of central office technician skills to add to your resume

Central office technician skills

The most important skills for a central office technician resume and required skills for a central office technician to have include:

  • Fiber Optic Cables
  • Switches
  • T1
  • Provisioning
  • DS3
  • IP
  • Trouble Tickets
  • Analog
  • AC
  • Test Equipment
  • SONET
  • DSL
  • Ethernet
  • Routine Maintenance
  • Computer System
  • ISDN
  • Service Orders
  • DS1
  • T3
  • ATM
  • Alcatel
  • LAN
  • DWDM
  • DSO
  • DACS
  • VoIP
  • Adtran
  • Frame Relay
  • T-1
  • DS0
  • Voice Mail Systems
  • PBX
  • NOC
  • Data Circuits
  • Circuit Diagrams
  • E911
  • Data Network
  • Rectifiers
  • Preventive Maintenance
  • Structured Cabling
  • OC3
  • Cable Management
  • Juniper
  • LEC
  • System Alarms
  • MUX
  • MDF
  • Network Operations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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