Central Pacific Bank jobs in Urban Honolulu, HI

Under the general direction of the Director of Talent Management & Development and the Training Supervisor, designs, develops, facilitates, and coordinates a variety of training and development programs to include tracking and reporting results. Assists with projects and programs that support organizational effectiveness, organizational performance, and leadership development. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Designs and develops training and development programs in the following areas: * Operations and Compliance * Sales and Service * Bank Secrecy Act * Product Knowledge * Credit and Lending * Professional Development * Leadership and Management * Customer Service Center Facilitates training and development sessions in the following areas: * Operations and Compliance * Sales and Service * Bank Secrecy Act * Product Knowledge * Credit and Lending * Professional Development * Leadership and Management * Customer Service Center * Other as assigned (such as New Hire Orientation) Coordinates and maintains the following: * Training Approval Requests * Incoming calls, emails, and daily mail * Courses and training records within the Learning Management System (LMS) * Tuition Reimbursement Requests * New notary applications and renew commissions * Training Room and Equipment Reservation Requests * Support for Internal and External Leadership and Management programs (i.e. administrative duties such as creating materials and recording sessions) * Vendor Invoices (i.e. receiving and submitting for payment) * Supplies for offices and programs * Annual Training Calendar * Marketing of trainings courses * Requested reports for training metrics Minimum Qualifications: Education: * H.S. Diploma or GED equivalency required. Experience: * 3+ years of of professional/technical job-specific experience required. * 2+ years of branch or course development experience preferred. License/Certification: * Valid Driver's License with a clean abstract and be able to travel to the neighbor islands when necessary required upon hire. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Assist and support in managing and growing a portfolio of high-valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provide maximum profitability to the Bank with minimum risk. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Special Program Structure: This position includes a structured career development program. Stage Location Duration Key Focus Stage 1 - CPB Training Honolulu, Hawaii Minimum 6 months (target 6-12 months) Core banking operations, relationship-management fundamentals, and cross-border business support. During this stage CPB will make the final determination on the overseas assignment. Stage 2 - North Pacific Bank Assignment Sapporo, Japan 12 months (Apr 2027 - Mar 2028) Months 1-3: New employee classroom training-Japanese banking principles, compliance, and service culture. Months 4-9: On the job rotation in the International Department-foreign exchange transactions, trade finance, and cross border wires. Months 10-12: Main Branch customer service placement-teller & lobby work, product consulting, and local market engagement. Primary Accountabilities: * Relationship Management: * Assist team to maintain, expand, grow and service commercial and private banking clients. * Respond to inquiries from new clientele. * Assist with depository servicing and loan requests from initiation to closing, including: * Account opening * Wire transfers * Monitoring of overdrafts * Information gathers * Management of portfolios * Timely identification of upcoming renewals and follow up * Responsible for deposit, loan and related product and services documentation audit. * Product Sales to New Customers: * Solicit new customers and sells bank products to affect * Total Deposit Balance * Total Loan Balance Portfolio * Fee Income (loan and deposit, wealth management fee income, foreign exchange, client property payment services) * Business Group/Community Involvement: * Must be an active member of a business association and/or bank-sponsored community group, representing the Bank to prospective customers and increasing mind-share of the Bank. Minimum Qualifications: Education: * Bachelor's Degree from an accredited 4-year university in Finance, Economics, or Business Administration required. Experience: * 6+ months of experience in Customer-facing roles (banking, hospitality, retail, etc.) preferred. Functional Skills: * Proficiency in Japanese language required; ability to read, write, and communicate in a business setting. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Under the direction of the Commercial Banking Center Manager, the Primary Relationship Officer (“PRO”) is the primary contact between the bank and assigned commercial clients. He/she is responsible for all aspects of the client relationship, and as needs dictate, involves other bank officers and specialists to ensure that the client's credit and non-credit needs are met in a timely and profitable manner. The PRO negotiates credit in types, amount, and structure that is appropriate to the company's borrowing needs, and financial capacity. The PRO identifies and monitors risks and actively manages the credit aspects of the relationship with support from the Commercial Credit Group. Bachelor's degree preferably in business or related area from an accredited institution, or equivalent work experience. Level is dependent on years of experience and size/complexity of prior positions held. Commercial lending experience, preferred. Loan work out training and/or experience helpful. Relevant product and service knowledge. Sales or marketing experience with corporate/business relationship management experience. Level I: Minimum 3 years of commercial credit experience or commercial credit underwriting experience preferred. Level II: Minimum 4-5 years of commercial credit experience or commercial credit underwriting experience preferred. Level III: Minimum 7 years of commercial credit experience preferred or commercial credit underwriting experience preferred. Level IV: Minimum 7 years of commercial credit experience including commercial credit underwriting experience preferred. Must have a thorough understanding of all aspects for financial statements and their analysis including cash flow lending. Demonstrated proficiency with personal computer and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Well-developed analytical and problem solving skills. Excellent writing, speaking, and presentation skills. Must have the ability to express complex ideas in concise and simple terms. Possesses appropriate understanding of financial statements and their analysis, including cash flow lending. Able to make critical decisions independently. Possesses strong networking and business development skills. Has solid product knowledge and business acumen. Able to build strong working relationships and partnerships across the organization with a collaborative and consultative approach. Is a team player. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to provide own transportation or to operate a vehicle with a valid driver's license and commute as required. Travels by air as required. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Markets appropriate and profitable credit and non-credit products and services to existing and prospective bank clients; maintains ongoing dialogue with company management concerning the company's strategy, position and prospects; builds relationships with existing referral sources and cultivates new referral sources both internally and externally. Develops and executes a client relationship strategy plan to achieve win/win solutions for bank and client. Regularly assesses and evaluates company management, its business operations and industry Management, Industry, Business and Evaluation (“MIBE”) and completes / updates the Client Information Sheet. Negotiates and provides needs-based solutions of credit and non-credit products & services to existing & prospective clients. Regularly calls on clients and records in written memorandum to the credit file the results of the call. Provides the Commercial Credit Group with current and forward looking information to facilitate the completion of the Credit Write-up, quarterly Asset Quality Report, and annual reviews for stand-alone term loans or multi-year facilities. Prepares formal written request for credit assistance in a timely manner in order to renew, cancel or restructure credit facilities. Prepares and updates the Client Information Sheet as needed. Prepares Risk Adjusted Return On Capital (RAROC) worksheet as needed. The PRO works in concert with the Commercial Credit Group as to type, amount, term & structure of credit that is appropriate to the client's borrowing needs and financial capacity. Ensures that Borrower and Transaction Risk Ratings are accurate at all times, and promptly changes risk rating to reflect changed conditions; responsible for ensuring that the system of records accurately reflects current risk ratings. Facilitates the credit documentation and booking process with Bankoh Loan Center by negotiating documents with the client and obtains client signatures. Performs all other miscellaneous responsibilities and duties as assigned.

Specialist I, II, III: This position prepares business purpose loan documents within LaserPro in accordance with established bank guidelines while ensuring the highest level of accuracy & quality in a timely manner. These internally prepared loan documents involve collateral and commercial loans for the branches, business banking and commercial lending units which involve perfecting the bank's lien position, utilizing established bank systems, and capturing all pertinent information into the loan documents. Senior Specialist: Under the direction of the Department Manager and/or Documentation Administrator, this position prepares documents for complex commercial and commercial real estate loans for commercial lending units of the bank in accordance with established bank guidelines while ensuring the highest level of accuracy is achieved in a timely manner. Complex commercial and commercial real estate loans are defined as loans which contain a large number of complex loan documents. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Specialist I, II, III: * Prepare and/or facilitate preparation of documents in a timely and accurate manner for Consumer Personal and Collateral and simple Commercial Loans. Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively involves the Senior Specialist and/or Documentation Administrator as well as the lending unit leader, relationship officer and/or credit administrator, or others as appropriate to resolve any documentation issues. Demonstrates good knowledge of the bank's credit policies and documentation standards. * Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. * Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the completion of transactions with Community Banking Branches as well as Community Banking Sales Support. Senior Specialist: * Prepare and/or facilitate preparation of documents in a timely and accurate manner as set forth in the Credit Approval Document (CAM, Modification Agreement, Consumer Credit, etc.). Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively Involves the Documentation Administrator and/or Department Manager, as well as the lending unit leader, in-house counsel, relationship officer and/or credit administrator or others as appropriate to resolve any documentation issues. Demonstrates exceptional knowledge of the bank's credit policies and documentation standards. * Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. Demonstrates a positive attitude, a team player and provides exceptional service to both internal and external customers. * Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the ordering and completion of transactions with outside vendors (attorneys, title and escrow companies, etc.). In addition, ensure all necessary loan documents are scanned into Info/Access for booking in a timely manner. * Develop and prepares training for Documentation Specialists I, II and III, and other areas of the Bank on the process and procedures of the Documentation Center. Minimum Qualifications: Education: * H.S. Diploma or GED equivalency required. Experience: Specialist I: * 1+ years of experience in commercial real estate documentation and reading legal documents required. Specialist II: * 2+ years of experience in commercial real estate documentation and reading legal documents required. Specialist III: * 3+ years of experience in commercial real estate documentation and reading legal documents required. Senior Specialist: * 4+ years of work experience using automated documentation preparation systems required. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Responsible for managing relationships and generating new mortgage loans from Realtors, referral partners, prospective homebuyers and borrowers. Responsible for managing and overseeing a team of HomeLoan Consultants. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Direct Sales and Relationship Management * Individually originate and close a minimum of $1,000,000 per month in residential mortgage loans. Interview applicants to determine their ability to qualify for a mortgage loan. Analyze the applicant's financial situation in order to qualify them for the correct loan amount and mortgage program that fits their individual needs. * Represent Home Loans Division in managing relationships with clients of Home Loans Division including its borrowers who apply for mortgage loans and Realtors, developers and other referral partners who are in a position to refer current or future borrowers to Home Loans Division for mortgage financing opportunities. Sales Team Management * Provide timely support to all team members in the form of loan training, loan analysis, business development, and loan troubleshooting to ensure regulatory compliance as well as compliance with policies and procedures. * Assist in the recruiting and managing of new team members as positions open or as their team merits expansion. * Input customer information into the loan origination system and all other systems (i.e. automated underwriting, contact management, etc.) as deemed necessary. * Make recommendations regarding credit decisions on residential mortgages to the underwriting representatives of Home Loans Division or of various wholesale funding sources. * Knowledge of and compliance with the state and federal laws, rules, and regulations, and the bank's policies and procedures, affecting the employee's job duties and responsibilities that pertains to the Home Loans Division. Minimum Qualifications: Education: * High School Diploma or GED equivalency required. Experience: * 6+ years of direct sales experience within the mortgage industry required. * 5+ years of Supervisory or 3+ years management experience required. License/Certification: * Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO) required upon hire. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Manages and grows the team's portfolio of Loan Syndications, Purchased Credits (SNC's & CLO's), and direct lending opportunities that are aligned with established lending and operational policies, that optimize capital utilization, and that provide strong risk adjusted profitability to the Bank with acceptable risk. Provides specialized expertise in credit underwriting and risk management in our core strategies and markets, including Interest Rate Hedging and Structured Credit. Possess a deep understanding of trends in capital markets, as well as the local, national, and global economy. Executes in the role of Team Lead with a strong focus on leadership while creating an environment where all team members can thrive. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Portfolio Management: * Makes timely, well-informed, and balanced credit recommendations, by evaluating financial and other information, resolving issues of concern, and by accessing other internal and external sources. * Interacts directly with Agent Bank personnel, Sponsors, and Borrowers as a primary bank portfolio administration contact. * Coordinates the review of loan documentation and loan booking packages. * Coordinates the preparation of quarterly financial reporting and covenant compliance. * Coordinates portfolio reports and reviews (quarterly and semi-annually) and preparation of portfolio review presentations including review of risk grades with the assigned Credit Administrator for the entire portfolio. * Prepare annual review for all assigned credits and presents summary of the annual portfolio review to the Management Loan Committee. * Interfaces with Credit Administration, Risk Management, Treasury, Controllers, and other departments to address loan portfolio management, loan policy, and any related issues. * Monitors publicly traded companies for press releases and for other public announcements and news which may impact the portfolio. * Monitors secondary market activity as available. Credit Management & Administration: * Appropriately manages and maintains credit quality aspects of assigned portfolio. This includes: * Effective engagement with Credit Administration and Bank's internal credit approval authorities for all credit presentations and any necessary modifications. * Proactive monitoring of financial trends of portfolio borrowers and related markets. * Conducting timely renewals and/or extensions of loans and minimizes all delinquencies (payment and tickler delinquencies). * Recommends appropriate waivers/amendments. * Maintains credit files incompliance with Bank Credit Policies & Procedures. * Prepares, reviews, and audits documentation to ensure documentation is accurate according to policy. * Prepares documentation and verifies recordings to secure assets as needed for direct lending credits. * Assembles and reviews documentation files for completeness for submission to Loan Processing. Team Leadership: * Communicates actively and effectively with Portfolio Managers and Credit Underwriters. * Provides well-grounded assessments and development plans with clear accountability. * Consistently demonstrates strong collaboration with other areas of the Bank and stakeholders. Financial Results and Efficiencies: * Leads Team to reach or exceed financial goals. * Constantly seeks and creates opportunities for the CSS Division. * Constantly seeks and implements efficiencies for the CSS Division. Minimum Qualifications: Education: * Bachelor's Degree in Finance or related field required. Experience: * 8+ years track record of successful business development and syndication experience within Corporate Banking/Capital Markets 'mid-large corporate' segments ($500Mn-5Bn revenues) required. * 5+ years of experience in sales management in financial services or related industries, preferably involving customer relationship management required. * 5+ years of management to include staff required. * Successful Completion of Bank-sponsored Credit Training Program preferred. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Under the direction of the Manager, this position provides quality service and support to internal and external customers by processing transactions, answering questions, responding to inquiries and service requests in a timely and professional manner while adhering to Vault Services & Operations (VSO) standard safety requirements. High School diploma or G.E.D. Level is dependent on years of experience and size/complexity of prior positions held. Minimum 2 years in banking, cash handling, accounting or related experience. Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Ability to independently operate required equipment after training period. Demonstrated verbal and written communication skills. Analytical ability and math skills sufficient to balance cash trucks. Able to work independently with frequent interruptions. Must have effective interpersonal skills with a positive, can-do attitude focused on teamwork and partnership. Must be able to lift/transport up to 50 pounds and be able to stand for extended periods of time. Able to work flexible hours, including weekends and shift work. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Provides quality service and support in a professional manner, meeting the bank's service guarantees/standards by processing (receives, verifies and balances) deposits received from customers and branches and releases orders to armored couriers. Prepares outgoing cash orders for customers and branches. Fields all communications via telephone, email, fax, or mail including customer deposit discrepancy notifications, customer inquiries and disputes and researches and resolves problems and processes customer requests. Balances cash trucks and adheres to cash handling guidelines. Assists with various validation processes, as assigned by VSO management. Ensures daily bag and reconciliation is balanced, reviewed, and completed accurately within established timeframes. Provides team support in meeting team goals and daily deadlines. Works with teammates, to maintain current working knowledge of the various functions within the department. Performs other miscellaneous job responsibilities and duties as assigned.

Under the direction of the Team Leader or Manager, helps to manage high revenue and high sensitivity portfolios and client relationships. Also, maintains competitive depth and breadth and a high degree of competency in the financial markets.

Under the direction of the Manager, this position coordinates workflow activities of the unit to ensure services are delivered reliably, professionally, and that services meet the quality expectations of our customers in support of department and division activities. Education: High school diploma or GED with post-high school education from an accredited institution or equivalent work experience. Experience: Minimum 7 years of relevant work experience. Technical Skills: Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, PowerPoint, Excel, and Word) or similar software. Knowledge of or ability to use Bank software and systems. Ability to independently operate required equipment after initial training period. Other Job Qualifications: Demonstrated verbal and written communication and active listening skills. Must be detail oriented, organized, able to meet deadlines and handle multiple changing priorities. Projects positive, professional presence, and promotes teamwork. Effective and efficient team player with excellent interpersonal skills. Able to work independently with minimal supervision. May require lifting documents up to 30 lbs. Must be able to work evenings, weekends and holidays, as necessary or assigned. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Coordinates activities of the work unit to achieve established goals and objectives, including: monitors, tracks, and reports workflow and unit's performance; provides systems support for technical functions as required; serves as first level support and liaison for the contracted vendor records program. Handles the annual destruction of off-site storage records for the enterprise and the routine in-house document destruction. Responsible for fiscal oversite including timely processing of invoices, purchase requests, and tracking purchase order balances. Prepares and uploads monthly general ledger vendor invoices to meet month-end deadlines. Assists the manager by overseeing staff performance, provides input on progress reviews and performance goals; serves as department timekeeper; tracking absences, vacations, and various time off. Produces necessary reports and assists manager in overseeing staff compliance to Code of Ethics and all other policies of the bank, division, and department. Serves as Reg-U Administrator and Primary Business Recovery Leader for the department. Responsible for the timely and effective management of necessary Human Resources forms and documents for department staff. Serves as primary vendor contact for the department maintaining the vendor contracts, invoices, agreements, and other related documents. Responsible for ordering office and equipment supplies and arranging for any maintanence servicing. Assists in bi-annual internal audit exams including responses to audit observations or findings and required post audit activities. Responsible for communicating with other business units, internal customers, technical support staff, and service representatives to ensure uninterrupted workflow. Learns, trains, operates and services computer equipment such as scanning equipment and system printers. Performs duties of team members in the event staffing levels are insufficient to meet production deadlines. Performs all other miscellaneous responsibilities and duties as assigned.

As a People Manager, this role leads a team responsible for processing Home Equity Credit Products across Hawaii and Guam. The role focuses on operational leadership, process optimization, and contributing to strategic initiatives that improve service delivery and compliance.

Under the supervision of the Manager and Supervisor, this position is responsible for the timely and accurate processing of operations in the Deposit Operations Center, including but not limited to: inputting, correcting and reviewing new and updated information.

Book consumer, collateral, dealer, HELOC, small business, commercial and residential mortgage loans. Maintain accounts, reconciling the G/L, etc. Booking complexity increases by Specialist level. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: * Book all consumer, collateral, dealer, HELOC, small business, commercial and residential mortgage loans, modifications, renewals and draw request onto the FISERV system. This includes an ability to interpret loan information from various forms, including loan recommendations, consumer loan approval form, and residential mortgage documents. * Monitors, updates and maintains tickler reports on FISERV. * Process HELC teaser rates and CD rate changes. * Enter on-line file maintenance (i.e. grade changes, officer changes, rate changes, memos and ticklers) on FISERV. * Reconcile various GL accounts used for clearing booking entries. * Updates and maintains UCC filings. Prepare UCC continuations. * Re-amortize, send letters and update payment schedules for MCM/BBR rates and SBA loans. Minimum Qualifications: Education: Specialist I/II: * H.S. Diploma or GED equivalency required. Experience: Specialist I: * 1+ years of experience in loan booking/processing experience required. Specialist II: * 2+ years of experience in loan booking/processing experience required. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Responsible for supporting the Bank's Funding, Liquidity and Treasury Operations. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Funding & Liquidity Management Manage the Bank's overnight and wholesale funding position to ensure sufficient funds to meet short and long term obligations while optimizing expense. * Develop and implement the Bank's liquidity management strategies and funding plans to manage risk and optimize financial results. * Monitor and maintain the daily cash flow and liquidity position. * Provide reports detailing current funding position and liquidity levels, expected funding needs and sources/uses of cash. * Prepares the cash flow analysis and models to analyze and stress test the Bank's liquidity levels. * Provide specialized deposit pricing support for various internal clients and manages the deposit management process. * Manage the Bank's external relationship with banks and other financial institutions. * Maintain policies and procedures for liquidity management. * Ensure compliance with all internal and external requirements. Treasury Operations Lead Treasury Funding and Liquidity team in areas of investment portfolio accounting, derivatives operations, Bank Owned Life Insurance (BOLI), and foreign exchange (FX) operations. * Responsible for overseeing the accounting and financial reporting related to the Bank's investment portfolio, collaborating with the Investment Manager to optimize investment strategies * Oversees the derivatives operations for the Bank, managing the settlement of derivative transactions, including trade processing, daily collateral management, and reconciliation. * Manages the Bank's BOLI portfolio operations including the accounting and reporting of the portfolio. * Manage the Bank's FX operations, developing and implementing strategies to increase revenues, while mitigating risk. * Responsible for satisfactory examinations/audits of Treasury operations, ensuring policies, procedures and internal controls are current and that all operations are in compliance. Collateral Management Effective management of the loan and securities collateral to maximize the Bank's borrowing capacity at the Federal Home Loan Bank, Federal Reserve Bank and government entities. * Ensure sufficient collateral is pledged to cover all funding agreements and certificates of deposits. * Coordinate with Investment Manager and other appropriate parties to ensure that collateral management is in compliance with the Bank's internal policies and regulations. Continuous Improvement * Maintain a strong focus on process efficiency and automation. * Evaluates and recommends strategies to improve efficiency through increased revenue and/or decreased expense. Minimum Qualifications: Education: * Bachelor's Degree in Finance, Accounting, or Quantitative Field required. * Master's Degree in Business Administration or Advanced Degree preferred. Experience: * 6+ years of experience in the financial industry in the area of treasury or financial analysis required. * 5+ years of Supervisory, or 5+ years management of staff required. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Works with assigned areas (commercial and retail) to quickly and accurately evaluate loan requests from existing and prospective clients to make sound credit decisions. Works closely with Line of Business Managers and Relationship Officers by getting involved early in the due diligence process to help identify key issues and to ensure that loans are made in accordance with bank credit policies and regulatory requirements. Proactively organizes and/or conducts training sessions to develop and refine the credit skills of the Relationship Officers and Underwriters and will also be responsible for updating assigned credit policies, procedures, and projects. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Approve or recommend action on loan requests ensuring that each transaction meets regulatory requirements, bank credit policies, underwriting standards and portfolio/concentration objectives. * Ensure that underwriting is fair and balanced, accurately frames risk issues, and properly justifies decision and grade. * Make appropriate structuring and approval decisions. * Ensure that regulatory, concentration, and loan coding issues are addressed. * Responsible portfolios could range from small to moderate sized commercial loans, investor (income-producing) and owner-occupied commercial real estate loans, as well as small business, consumer, home equity or residential mortgage loans. * Conversant with and remains current with regulatory guidance and internal policies related to credit and lending as well as relevant market and industry trends. Portfolio management * Conduct portfolio reviews of assigned loan portfolio(s) to proactively identify deteriorating credit characteristics or a market event that could jeopardize repayment of a loan. * Work closely with Line of Business to ensure that loans are properly graded and supported at all times. * Review Asset Quality Reports and ensure that a clear and concise strategy is in place to manage problem credits. Provides direction on smaller problem loan workouts. * Work closely with the Line of Business Managers to minimize documentation and compliance exceptions. * Proactively address changes in industry and/or market conditions through transparent and meaningful discussions with the Line of Business Managers and Relationship Officers. * Work with Line of Business Managers, Relationship Officers and Underwriters, and clients or prospective clients to ensure proper initial due diligence of loan proposals. * Lead or get involved with various division projects including credit policies, processes, procedures, underwriting guidelines, software, etc. * Develop credit underwriting and structuring skills for Line of Business Managers, Relationship Officers and Underwriters by facilitating periodic formal and informal training sessions. Provides ongoing mentoring for Relationship Officers and Underwriters during credit discussions. Minimum Qualifications: Education: Credit Administrator I: * High School Diploma required. * Bachelor's Degree from an accredited 4 year university with an emphasis in business administration preferred. Credit Administrator II: * Bachelor's Degree from an accredited 4 year university with an emphasis in business administration required. Credit Administrator III: * Bachelor's Degree from an accredited 4 year university with an emphasis in business administration required. Senior Credit Administrator : * Bachelor's Degree from an accredited 4 year university with an emphasis in business administration required. Experience: Credit Administrator I: * 6+ years of experience in commercial lending (C&I or CRE) including underwriting and approval, with at least 2 years in business banking, commercial banking or commercial real estate loan production required. Credit Administrator II: * 5+ years of experience in commercial lending (C&I or CRE) including underwriting and approval, with at least 2 years in business banking, commercial banking or commercial real estate loan production required. Credit Administrator III: * 7+ years of experience in commercial lending (C&I or CRE) including underwriting and approval, with at least 2 years in business banking, commercial banking or commercial real estate loan production required. * 4+ years of Management experience required. Senior Credit Administrator: * 8+ years of experience in commercial lending (C&I or CRE) including underwriting and approval, with at least 2 years in business banking, commercial banking or commercial real estate loan production required. * 5+ years of Management experience required. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Description Multiple levels available based on experience. Universal Bankers are able to perform sales, servicing and operational functions in a branch. Assist in managing an assigned portfolio of High Value Clients (HVC) to build and retain customer relationships. Identifies potential customer banking needs and cross-sells other bank products and services; refers customers to specialist as appropriate. Responsible for meeting assigned operational, cross-sale and referral goals. Participates and supports the branch management team with ongoing coaching and development activities. Opens all types of consumer and business deposit and loan products; accepts and closes secured and unsecured consumer loan and personal lines of credit applications. Certified to accept and close home equity lines of credit and loans. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Sales/Servicing Accepts secured and unsecured consumer loan and personal lines of credit applications and able to open all types of consumer and business deposit products and related services Profiles customers while opening or servicing deposit accounts to determine needs. Actively participates in customer retention programs to build and retain customer relationships and find opportunities to acquire new relationships. Manages a portfolio of HVC customers to build and retain customer relationships. Analyzes tax returns and financial statements. Participates in branch or bank wide campaigns. Actively cross-sells and refers customers to the appropriate business partners Achieves all individual/branch goals as assigned which may include deposit, loan and portfolio growth goals; revenue & risk management targets. Operational Effectiveness and Service Delivery Manages risk and takes prompt action in event of discovery of any loss or irregularities in the handling of transaction documents, accounts, or company assets. Process various transactions including but not limited to deposits, withdrawals, various payments, cash advances, U.S. Savings Bonds applications/redemptions, check cashing placing stops, cautions & holds, foreign currency exchange with minimal errors; balance teller cash on a daily basis. Purchase and sell cash to/from vault, assist in the replenishment of cash dispensers. Minimum Qualifications: Education: UB I: High School Diploma or equivalent required. UB II: Bachelor's Degree from an accredited university. Relevant work experience may substitute for the degree requirement. UB I Experience Requirements: 1+ year(s) of demonstrated success in sales and customer service. 1+ year(s) of branch operations experience or successful completion of teller and new account certification within 6 months of hire. UB II Experience Requirements: 2+ years of branch/bank operations experience and sales of retail financial products. 1+ year(s) of experience explaining credit products, accepting/closing consumer and business loan applications. Licenses and Certifications: Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO), if applicable. Notary Public commission preferred. Physical Requirements & Working Conditions: Must be able to move and lift items up to 20lbs and perform other light physical work. Must be able to operate standard office equipment, including phone, personal computer, copier, etc. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The Revenue and Debit Card Manager is responsible for all matters pertaining to the end-to-end process for consumer and small business deposit products and related fees. Develops strategies to increase fee revenue by conducting market assessments (external and internal) to improve profitability, procedural/ operational efficiencies or risk mitigation. Establishes and maintains relationships with various departments and outside vendors in an effort to develop/implement new fees and improve fee revenue from existing fee income sources. Fees managed include but are not limited to fee revenue associated with small business deposits, consumer deposits, investments, Trust and miscellaneous fees and services (ex: Safe Deposit Box and wires). Manages the strategic development and operational functionality of the Bank's Debit and ATM card portfolio in alignment with the Bank's corporate objectives. Manages the systems and operational vendors involved in the card driver platform, card delivery, and the integrity of data transmission and security. Maintains industry intelligence in card technology and consumer trends, and identifies applications to enhance the Bank's corporate objectives. Promotes customer usage of and migration to debit card channels. Responsible for increasing the penetration, activation, and utilization of cards under management. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Fee Revenue Manage the overall fee and product portfolios to ensure that our fee strategy, new account growth, attrition, net growth, cross sales, and profitability support the bank's overall balance sheet and income statement goals. Responsible for setting and managing goals for fee revenue, product promotions and sales campaigns. Monitor the competitive environment for fee and product profitability/positioning and be aware of changes in the internal and external environment (customer behavior, competition, technological advances, economic conditions, regulatory changes etc.) that can impact profitability. Be able to quantify opportunity/financial impact after data gathering, research, or other analysis and provide recommendation via a Business Case. Obtain approval and implement fee revenue initiatives, product promotion and sales campaigns. Manage projects to develop and implement new fees and products, enhance or streamline existing fees and products etc. This includes defining business requirements, defining customer communication requirements, and tracking of results. Develop planning sheets for new fees/packages, products, promotions, and campaigns to include budget, cost/benefit analysis and project schedules. Track/report on performance of fee initiatives and campaigns. Report and research budget variances. Debit/ATM Card Management: Manage the overall Consumer and Business Debit/ATM portfolio to identify, model and implement new debit-related fee revenue opportunities to support the bank's overall income statement goals. Responsible for increasing the Bank's key performance metrics for Penetration, Activation, and Utilization by creating strategies and tactics on the debit card platform for consumer and business cards. Design and lead campaigns to migrate customers to debit channels and reduce cash/check reliance. Ensure product tools are effective in supporting the sales team's objectives. Manage contracts and relationships with network, processor and delivery channel vendors. Assist Compliance, Risk and Audit teams on regulatory alignment and remediation. Streamline process and improve efficiency across the card lifecycle. Responsible for reporting and communicating performance against goals. Relationship Management: Maintain relationships with sales teams, the front line, and support areas to achieve fee revenue and debit card goals. Negotiate, execute and manage customer, vendor, and third-party vendor agreements. Work with Training to disseminate Product Knowledge & Sales Tools well in advance of fee/debit card strategy launch/changes. Strategic Initiatives: Assist Department Manager in developing, plans, and implements various strategic initiatives identified by Executive Committee as priority initiatives for the year. Utilize various project management skills as he/she will be working many business units across the bank as these initiatives are implemented. Minimum Qualifications: Education: Bachelor's Degree from an accredited 4-year university, preferably in Finance/Accounting, Business, or Management required. Experience: 6+ years of experience in Finance or Accounting required. 3+ years of experience in banking required. 3+ years of management experience, or 5+ years supervisory experience required. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Description Provides clerical and sales support to the Wealth Advisor(s). Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Job Specific Duties Wealth Advisor Support: Responsible for opening new accounts, performing account transfers, assisting Wealth Advisor(s) with office files, following up on account numbers, incoming transfers, verifying monetary transactions, placing orders, and other items that increase production. Customer Support: Attend to incoming calls. Responsible for assisting customers with various servicing requests, such as withdrawals, account maintenance, address changes, researching customer inquiries, etc. Team Focused Leadership Participate in Bank sponsored Internal/external events Participate in Bank sponsored focus groups, initiatives, campaigns Relationship Banking/Relationship Provide analytical, logistical, and clerical support for sales and special projects, including sales campaigns, investment seminars, trade shows and other activities to promote sales opportunities, with efficiency and cost-effectiveness for Investment Services and business partners Maintain internal service standards Risk Management/Compliance Responsible for following internal procedures to achieve satisfactory internal, LPL, FDIC audits Comply in a timely manner with all compliance requests Adhere to Bank policies and procedures Personal/Professional Development Attend required and elective training and workshops Participate in professional group/organization Minimum Qualifications: Education: H.S. Diploma or GED equivalency required. Experience: Client Service Associate I: 3+ years of experience in retail financial sales and servicing (Bachelor's degree may substitute for 2 years of experience) required. Client Service Associate II: 4+ years of experience in retail financial sales and servicing (Bachelor's degree may substitute for 2 years of experience) required. 1+ years of experience in retail brokerage/RIA required. Registered Client Services Associate: 4+ years of experience in retail financial sales and servicing (Bachelor's degree may substitute for 2 years of experience) required. License/Certification: Client Service Associate II: FINRA and insurance licenses will be required if performing any trading transactions. Registered Client Services Associate: Series 7 and 66 license required. Life and Health Insurance license required. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Description Manage and grow a portfolio of high valued client relationships of loans and deposits accounts that meet established lending and operational policies and provides maximum profitability with minimum risk to the Bank. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Voyaging Spirit and Positively Ohana; Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Primary Accountabilities: Production Activities: Actively support the CRELD Team Leader's marketing efforts to generate new loan production, deposits, fee income and referrals to other business units. Generate new commercial mortgages and construction loans to meet annual production goals and objectives. Originate new commercial mortgage loans and construction loans, deposits, and fee income from new and existing sources of business. Conduct face to face meetings with high quality loan and deposit customers and prepare detailed call reports for customer contacts. Preliminary Review: Evaluate the borrowers and guarantors, prepare market research, discuss loan with Credit Administrator, prepare term sheets, review appraisal and environmental reports, review guarantor credit reports, review EDR screens and prepare environmental assessment questionnaires. Credit Approval Memorandum Preparation: Prepare CAM write-ups / review CAM write-ups by underwriters with clear, concise and timely loan request presentations that meet the Bank's quality targets, lending policies, and guidelines and assess the credit strengths, weaknesses, and potential risks. Loan Documentation: Review commitments letters, review title searches, review borrower documents, order and review loan documents, and review and sign-off on documentation checklist. Loan Draws: Review construction loan draws and inspection reports, review line draws, obtain disbursement approvals, and approve collateral releases. Participate in commercial real estate business organizations and attend meetings and functions. Actively participate in Bank-sponsored community events. Portfolio Management: Actively assist the Team Leader to manage the Lending Team's existing portfolio of commercial mortgage loans, construction loans, and business deposits. Proactively manage customer relationships to meet commercial mortgage and construction loan runoff projections and CRELD deposit goals and objectives. Ensure assigned portfolio of loans is in compliance with the Bank's credit policies and procedures. Keep abreast of trends and developments that may impact the quality of the assigned loan portfolio. Manage loan delinquents and maturing loans to ensure no administrative delinquencies of matured loans. Diligently monitore assigned loan portfolio to ensure risk-rating assessments are accurate with timely re-grades as appropriate. Prepare and review Term Loan Reviews/Compliance and Risk Rating Validations to insure completeness and all issues addressed. Prepare and review Asset Quality Reviews to insure completeness and all issues addressed. Prepare and review Modification Memorandums to insure completeness and all issues addressed. Review annual property inspections and conduct follow-up actions as required. Review annual EDR collateral screens and conduct follow up actions as required. Monitor daily overdrafts for assigned customers. Complete checklist folders for loan downgrades to 7 or worse. Prepare portfolio management reports as assigned and provide updates for credits managed. Contribute to managing the Lending Team ticklers to CRELD standards. Contribute to CRELD achieving satisfactory annual audit rating and FDIC examination reviews. People Management: Assist the Team Leader to provide management guidance and mentoring to the Lending Team staff members. Assist in the management of work assignments and workflows. Assist in mentoring team staff development and advancement and insure alignment with personal development goals. Assist in raising skill levels and core competencies of staff members. In the absence of the team leader, manage the team leader's responsibilities. Minimum Qualifications: Education: H.S. Diploma required Bachelor's degree in business administration or related field preferred Experience: 6+ years in commercial real estate lending / commercial lending and relationship management, or equivalent work experience required Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Under the direction of the Corporate Business Continuity Manager, the Corporate Business Continuity Coordinator oversees the readiness of the corporate emergency operations center facility and the emergency operations center contingency support staff. Manages the night shift of the Emergency Operations Center during Crisis Management Operations. Assists and advises the Manager in all activities pertaining to the development, implementation, and maintenance of corporation's business continuity program. The Coordinator also works independently to coordinate the development and maintenance of business continuity/contingency plans with senior level managers. Bachelor's degree from an accredited institution or equivalent work experience. Requires formal training in contingency planning and/or emergency management. Professional certification in business continuity planning, emergency management or safety desired. Minimum 7 years of experience in business continuity planning, emergency management or risk management areas for a bank or other financial institution, or equivalent work experience. Certified Business Continuity Professional may be substituted for up to 2 years of required experience. Requires prior work with business continuity plans, prior project management (all facets) experience, and program test and exercise experience. Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Excellent verbal and written communications skills, including presentation skills. Able to speak comfortably to large groups. Must be able to explain complex ideas in simple terms to all levels of employee and management. Demonstrated leadership, and decision making skills. Ability to successfully lead teams and drive results. Able to successfully manage multiple projects in addition to other day to day functions. Must be flexible and able to prioritize and re-prioritize team work load as needed. Requires business acumen, critical thinking, strong analytical, quantitative and problem solving skills to identify business and process improvement opportunities and risks, implement change and evaluate results. Must be able to work flexible hours including holidays, weekends and evenings as needed or assigned. Able to provide own transportation or to operate a vehicle with a valid driver's license and able commute as required. Travels by air as necessary. Must be able to climb flights of stairs during emergency response activities and be able to carry/lift/transport up to 50 lbs. Able to carry mobile phone/device at all times and respond 24/7. Must be able to function in highly stressful environments. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Manages the maintenance of the corporate emergency operations center facility, work assignments for support staff, status of equipment, supplies and master plan library to ensure the emergency operations center and staff are prepared for immediate activation in accordance with the Corporate Crisis Management Plan. Uses vendor provided software to support emergency response procedure, business recovery plan maintenance and program management reporting, as well as a vendor provided automated system to disseminate emergency notifications during crisis situations. Consults with senior business managers, building wardens, floor wardens and recovery team leaders on the development and maintenance of the corporation's business continuity, Emergency Response Procedures and Business Recovery Plans. Evaluates and ensures business continuity plans are in compliance with regulatory requirements. Develops and conducts business continuity training programs, exercises and tests designed to evaluate effectiveness of continuity plans (both emergency response procedures and business recovery plans). Manages department operations during Manager's absence. Advises Manager on status of the development, implementation, and maintenance of the comprehensive corporate business continuity program. Researches, evaluates, and recommends contingency planning strategies. Provides direction to Floor Wardens, Recovery Team Leaders and Managers to correct deficiencies in emergency response procedures and business recovery plans identified by exercises and/or audit agencies. Consults with government agencies, vendors and others to develop business continuity plans and promote cooperation among various organizations. Performs all other miscellaneous responsibilities and duties as assigned.