The Patient Access Liaison (PAL) is a regional, field-based position that provides clinical disease state education and product education to patients and their families for our rare disease portfolio of products, oftentimes in the patient's home. This patient facing individual will work closely with patients, families, physicians and other office staff to prevent and address barriers to access and help insure optimal understanding for Catalyst's medicines. The Patient Access Liaison (PAL) will also be responsible for supporting advocacy for patients and providing educational resources and opportunities for patients. The PAL will also interact with our HUB partners at Catalyst Pathways to ensure seamless communication with and to the patients and their families.
This is a remote position covering the Great Lakes Geography. Potential candidates should reside in the Great Lakes region and have access to major airports in the preferred states of: Michigan or Illinois.
Requirements
Responsibilities (included but not limited to):
Educate patients and or their families on their disease and Catalyst's FDA approved medication for their disease
Provide education to patients and or their families on reimbursement and insurance protocols that affect their ability to access therapy
Coordinate communication among key stakeholders to ensure patients have the clinical support required to transition successfully to therapy
Advise patients and their families about access and affordability programs that may be available to them
Work cross functionally with other commercial personnel to resolve access issues for patients
Provide expertise to HCPs on health plan policies and procedures, including guidelines and timelines for Prior Approvals (when appropriate) and Appeals
Work cross functionally with Care Coordinators and Reimbursement Specialists at Catalyst Pathways to address any outstanding issues the patient and or family might have and escalate issues when appropriate
Conduct Connect Calls to discuss open cases (de-identified) in Catalyst Pathways with sales and market access to address any issues that are actionable and delegate as appropriate
Respect and Protect the PHI that is available to the PAL in their work with patients
Attend regional and national meetings and come prepared to contribute and participate
Document appropriately and accurately all interactions with patients and other stakeholder in the Patient Portal
Become an expert on recognizing and reporting AE and product complaints, along with documenting those interactions
Maintain ongoing contact with patients and their families to address unmet needs and offer compliant solutions so that patients may adhere to therapy when appropriate
Understand and participate in Patient Services Programs developed by agency partners
Ability to regularly work extended hours including attendance at business events on evenings and weekends
Education/Experience/Skills:
Bachelor's degree and 5+ years in the Pharma/Biotech industry in required
Prior experience as a Field Reimbursement Manager
Experience in the Patient Services Department strongly preferred
Be able to work in a team environment that ultimately benefits the patients
Ability to work independently with patients for educational purposes and support
High comfort level working directly with patients and their families as their main point of contact for access and education
Can lead external customers including physicians, nurses and others to assist in achieving access for patients
Ability to independently identify access solutions and determine the appropriate plan for resolution
Work cross functionally with an external HUB to solve patient issues
Ethics above reproach and a strong compliance mindset
Must have a high degree of emotional intelligence coupled with empathy and listening skills
Technical Experience in at least two of the following areas
Rare Disease access or reimbursement
Managed Care or public payer reimbursement
Nursing
Specialty Pharmacy
Billing and coding
Patient Advocacy
Highly recommended Bilingual-fluent in English and Spanish
Willingness to travel up to 70% of the time depending on the territory
Prefer applicants to live near a commercial airline HUB
Catalyst is committed to providing competitive wages and comprehensive benefits including health, dental, and vision insurance, generous paid time off, a retirement savings plan with Company Match, and more. Further details about our benefits package can be found here: **************************************************************************** AsMember=true
The base salary for this position will range from $181,000 to $200,000. Candidate experience, professional licensing, and geographic location will be taken into consideration.
Employment is contingent upon successful completion of all required screening and verification processes, including for authority to work in the United States.
EEO Statement
Catalyst Pharmaceuticals is an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status.
Recruitment & Staffing Agencies: Catalyst Pharmaceuticals does not accept unsolicited agency resumes. Agency resumes will only be accepted if the agency is formally engaged by Catalyst Human Resources.
$37k-45k yearly est. 2d ago
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Scheduling Coordinator - Healthcare (Remote)
Access Telecare
Remote job
Who We Are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
The Opportunity
We are seeking a detail-oriented and organized Scheduling Coordinator to join our Neurology Clinical Operations team. As a Scheduling Coordinator, you will support daily operational tasks related to our Neurology providers and assist with the management, development, and implementation of physician schedules in alignment with defined metrics and operational goals. Success in this position requires strong communication and organization skills, as you'll collaborate daily with clinicians, operations leaders, and internal teams to ensure schedule accuracy, efficiency, and seamless coordination across departments.
What You'll Work On
Collect, analyze, and interpret data from multiple sources to identify opportunities to optimize clinician schedules
Quickly get up to speed on Access Telecare's scheduling tool to support the analyses above
Generate & post Physician Schedules on a monthly basis utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters.
Maintain real-time schedule changes.
Assist with the formation of facility specific physician panels as part of implementation process, depending upon existing & future State licensure/privileges.
Create summaries of coverage progress and remaining deficiencies
Compile capacity/coverage needs by service line, by physician group, or other criteria
Conduct outreach to clinicians to resolve capacity/coverage needs
Process shifts changes (extensions, change in start/end time, trades, etc.) in line with parameters set with service line leadership
Compile regular reporting on schedule performance
Enter monthly scheduling data into the scheduling software
Perform other duties and special projects as assigned
What You'll Bring
Bachelor's degree
Minimum of two years physician scheduling/workforce management or related experience preferred
Experience with quantitative analysis using tools like Microsoft Excel
Highly effective communication skills (written and oral)
Excellent organizational and project management skills, with an emphasis on hitting key deliverables/dates
Detail-oriented
Ability to collaborate across multiple cross-functional teams
Proficiency with Microsoft Office Suite and general computer skills
Company Perks
Remote Work
Health Insurance (Medical, Dental, Vision)
Health Savings Account
Flexible Spending (Medical and Dependent Care)
Employer Paid Life and AD&D (Supplemental available)
Flexible Vacation, Wellness Days, and Paid Holidays
About our recruitment process:
We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom.
Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
$30k-39k yearly est. 2d ago
Scheduling Coordinator
FR Solutions Corp
Remote job
FR Solutions Corp. specializes in delivering innovative solutions across multi-cloud environments, including Nutanix and VMware platforms. The company provides software, hardware, and services tailored for cloud management and technical staffing needs, with expertise in VMware replacements and related technologies. FR Solutions Corp. is dedicated to driving sales and strategic outcomes through agile and cutting-edge solutions.
Role Description
This is a part-time role that can become full-time based on performance. This role requires someone who can schedule work with our consultants and with our customers. Alignment of schedules and confirmation with our customers and consultants on performing the work as planned. Only a well-organized person will be successful in this role.
Ability to work with our customers to determine schedules based on availability
Ability to move job assignments around (if required) to fit in work
Ability to identify problems related to work assignments, client unavailability, cost overruns, or unauthorized scope changes
Ability to escalate to management cost discrepancies or problems that may arise
This is a 1099 role, 100% remote, with a 20-hour work week (excluding holidays and vacation time). We are seeking U.S.-based citizens in the Eastern or Central U.S. time zones. If this changes to full-time, it will be 40 hours per week (excluding holidays and vacation time).
Qualifications
Proficiency in scheduling resources to perform work either remotely or onsite
Strong communication and collaboration skills to build trust and maintain relationships
Ability to work independently and creatively in a remote environment
A bachelor's degree in Business, Marketing, or a related field is a plus
Familiarity with scheduling tools like Jobber would be ideal
This is a very customer-facing interactive role that requires strong organizational skills and the ability to follow up with customers to ensure projects are scheduled and completed on time and on budget.
$30k-42k yearly est. 3d ago
Maternity Care Authorization Specialist (Hybrid Potential)
Christian Healthcare Ministries 4.1
Remote job
This role plays a key part in ensuring maternity care bills are processed accurately and members receive timely support during an important season of life. The specialist serves as a detail-oriented professional who upholds CHM's commitment to excellence, compassion, and integrity.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Compile, verify, and organize information according to priorities to prepare data for entry
Check for duplicate records before processing
Accurately enter medical billing information into the company's software system
Research and correct documents submitted with incomplete or inaccurate details
Verify member information such as enrollment date, participation level, coverage status, and date of service before processing medical bills
Review data for accuracy and completeness
Uphold the values and culture of the organization
Follow company policies, procedures, and guidelines
Verify eligibility in accordance with established policies and definitions
Identify and escalate concerns to leadership as appropriate
Maintain daily productivity standards
Demonstrate eagerness and initiative to learn and take on a variety of tasks
Support the overall mission and culture of the organization
Perform other duties as assigned by management
SKILLS & COMPETENCIES
Core strengths like problem-solving, attention to detail, adaptability, collaboration, and time management.
Soft skills such as empathy (especially important in maternity care), professionalism, and being able to handle sensitive information with care.
EXPERIENCE REQUIREMENTS
Required: High school diploma or passage of a high school equivalency exam
Medical background preferred but not required.
Capacity to maintain confidentiality.
Ability to recognize, research and maintain accuracy.
Excellent communication skills both written and verbal.
Able to operate a PC, including working with information systems/applications.
Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access)
Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
$31k-35k yearly est. 2d ago
Patient Access Representative
Insight Global
Remote job
One of our top clients is looking for a team of Patient Access Representatives within a call center environment in Beverly Hills, CA! This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. This position is fully on-site for 2 - 4 months, then fully remote.
Required Skills & Experience
HS Diploma
2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls)
Proficient with scheduling appointments through an EHR software
2+ years experience scheduling patient appointments for multiple physicians in one practice
40+ WPM typing speed
Experience handling multiple phone lines
Nice to Have Skills & Experience
Proficient in EPIC
Experience verifying insurances
Basic experience with Excel and standard workbooks
Experience in either pain management, dermatology, Neurology, Endocrinology, Rheumatology, or Nephrology.
Responsibilities Include:
Answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care.
This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote.
$33k-42k yearly est. 5d ago
Client Relationship & Scheduling Coordinator (Work From Home)
Expivia Interaction Marketing Group Inc. 3.6
Remote job
Company: Expivia Marketing
(Initial Training at Expivia's Main Office - Erie, PA)
Employment Type: Full-Time
Why You'll Love This Role
Join a fast-growing, professional organization and enjoy the flexibility of working from home. After completing a mandatory in-person training at Expivia's main office in Erie, PA, you'll transition into a permanent remote role where you'll play a key part in keeping clients connected with their financial advisers.
What You'll Do
Communicate with current clients of financial advisers by phone and email (No cold calling)
Conduct scripted qualifying questions to understand client interest and needs
Schedule, confirm, and manage adviser appointments
Follow up with clients to maintain engagement and a positive experience
Keep adviser calendars organized and accurate
What We're Looking For
High school diploma or GED (required)
Experience in customer service, scheduling, or sales (preferred)
Must successfully pass a criminal background check
Proficient with Microsoft Word & Excel
Excellent communication skills and professional phone presence
Organized, detail-oriented, and able to multitask effectively
Positive attitude and commitment to client satisfaction
Compensation & Growth
Starting Pay: $12.50 - $14.00 per hour (based on experience)
Pay Increase: Eligible for a raise after 90 days
Career Growth: Expivia Marketing promotes from within for management, HR, and client service roles.
Clear Career Path: This position offers the opportunity to grow from Client Relationship & Scheduling Coordinator (Appointment Manager) into an Advisor Support Coordinator role - a higher-paying position with expanded responsibilities.
Why Work With Expivia
This isn't just a scheduling job - it's a key relationship-building role with room to grow. You'll gain valuable experience, enjoy the flexibility of working from home, and be part of a company that prioritizes internal promotion as we expand.
$12.5-14 hourly 60d+ ago
Scheduling Specialist Remote after training
Radiology Partners 4.3
Remote job
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$33k-39k yearly est. 1d ago
Centralized Schedulers
Jobs for Humanity
Remote job
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Recover Together to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Recover Together
Job Description
CentralizedScheduling Coordinator
Location : Name Linked
Tennessee - Remote
ID 2024-6160
Job Locations US-TN-Remote
Category Operations
Type Regular Full-Time
Overview
Schedule: 8-4:30pm Monday- Thursday and Friday 8-1pm EST
Groups Recover Together is an outpatient addiction medicine provider that delivers comprehensive outpatient treatment for opioid addiction. Based on the principle that recovery is tied to aspects of life that are beyond the reach of an office visit, our care model includes three core modalities that are proven to help individuals get their lives back on track -- medication, weekly group therapy, and care navigation. We pride ourselves in providing high quality clinical treatment and team-based support needed to build a life worth living sober. At Groups, the Scheduling Coordinator will be responsible for developing processes and maintaining staff scheduling activities which support the growth and service delivery of the organization. This role is essential to the organization as it is intended to ensure that members have access to available appointments in a manner that ensures rapid access to care. The Scheduler will be able to act under strict time constraints and show excellent organizational skills.
Responsibilities
Responsible for daily tracking of staff and staff productivity.
Forecasts and approves daily schedules to ensure staffing is aligned with member needs (specifically group therapy sessions).
Ability to resolve staffing needs and gaps on all skills sets and can identify and help in resolving technical issues.
Has excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail.
Works closely with management and in coordination with the CentralizedScheduling Manager to meet scheduling needs in real time.
Monitors daily scheduling emails including staffing call-offs to ensure all necessary groups have clinical coverage.
Communicates any scheduling changes to impacted departments promptly and enacts any needed changes derived from the communication.
Manages schedule needs for call-outs including sick and PTO by arranging, booking, and scheduling backfill needs.
Ability to work under pressure with tight time constraints.
Review completed staffing forecasts, schedules, and group therapy coverage plans developed by team members to ensure completion, accuracy, and ability to meet established targets.
Qualifications
Bachelor's degree preferred or 3-5 years of relevant experience.
Experience managing scheduling for a large scale organization.
Access to reliable internet and telephone services, specifically 10M download and 5M upload package or higher as well as a strong WiFi signal from your remote work location.
Experience utilizing scheduling software/tools.
Efficient knowledge of Google suites/software.
Excellent problem solving and communication skills.
$25k-32k yearly est. 60d+ ago
Booking & Scheduling Specialist
Traveling With McHaila
Remote job
Were seeking a reliable and detail-oriented Booking & Scheduling Specialist to support clients by coordinating schedules, managing bookings, and ensuring a seamless experience from start to finish. This fully remote role is ideal for someone who enjoys organization, client communication, and keeping details running smoothly.
What Youll Do:
Manage bookings, schedules, and confirmations
Communicate with clients to gather details and provide updates
Ensure accuracy and timely follow-ups
Deliver professional, friendly support throughout the process
What Were Looking For:
Strong organizational and communication skills
Customer service or administrative experience (preferred, not required)
Comfortable working independently in a remote setting
Detail-oriented, dependable, and tech-comfortable
Why This Role Stands Out:
100% remote flexibility
Training and ongoing support provided
Opportunity for growth within a supportive team
$42k-71k yearly est. 15d ago
Clinical Scheduling Specialist
Midi Health
Remote job
Master Clinical Scheduler @ Midi Health: 👩 ⚕️💻
Midi is seeking an experienced Master Scheduler to join our cutting edge healthcare start-up. This is a rare opportunity to start at the ground level of a fast-growing healthcare practice! We offer a flexible work schedule and 100% remote environment with a competitive salary, benefits and a kind, human-centered environment.
Business Impact 📈
Sole responsibility for creating every Midi clinician's schedule in Athena
Daily monitoring of clinician schedules
Management of patient waiting list to backfill patients as times become available
Rescheduling of patients as needed
Adjustment of clinician schedules as needed
Cross-coverage of Care Coordinator Team responsibilities as assigned
What you will need to succeed: 🌱
Availability! 5 days per week, 8 hour shift + 30 min unpaid lunch - 9:30 AM to 6 PM PST
Minimum of five (3) years as a Clinical Scheduler building clinician schedules (preferably in AthenaHealth)
Minimum of 1 year experience working for a digital healthcare company
Proficiency in scheduling across multiple time zones
Self-starter with strong attention to detail
What we offer:
Compensation: $30/hour, non-exempt
Full Time, 40-hour work-week
Fully remote, work from home opportunity!
Benefits (medical, dental, vision, 401k)
The interview process will include: 📚
Interview with Recruiter (30 min Zoom)
Interview with Scheduling Supervisor + Lead Scheduler (30 min Zoom)
Final Interview with Practice Manager (30 min Zoom)
***Scheduled Shift Time is M-F 9:30am-6pm PST***
Thanks for your interest in Midi 👋While you are waiting for us to review your resume, here is some fun content to check out! Check us out here and here. Trust that our patients love❣️us! #Menopauseishot
#LI-DS1
Please note that all official communication from Midi Health will come from **************** email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at ********************.
Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Please find our CCPA Privacy Notice for California Candidates here.
$30 hourly Auto-Apply 6d ago
Schedule Coordinator
Music Associates of Aspen 3.8
Remote job
The Schedule Coordinator works with students, faculty, and staff to schedule the use of space on the Bucksbaum Campus for lessons, classes, and individual practice time and rehearsals. This position reports to the Manager of Personnel.
Responsibilties
Schedule spaces on the Bucksbaum Campus for faculty lessons, classes, and rehearsals.
Serve as one of the main points of contact for students seeking to book space on the Bucksbaum Campus for rehearsals.
Assist with the management of practice room bookings within ArtsVision.
Facilitate the piano tuning schedule for all rooms on the Bucksbaum Campus.
Work as a critical member of the AMFS scheduling team, which includes the Vice President & General Manager, Director of Operations, Manager of Personnel, Chamber Music Coordinator, and AOTVA Assistant Company Manager & Scheduler.
Other related duties as necessary.
Requirements
A minimum of 2 years administrative assistance and scheduling experience required.
Knowledge of classical music repertoire and/or experience in the arts required.
A high level of organizational ability, attention to detail, and communication and writing skills as well as an ability to multitask and work effectively with a variety of constituents.
A commitment to maintaining regular office hours.
Knowledge of computers (Microsoft products) and information technology. Experience with ArtsVision is preferred but not required. Training will be provided as necessary.
Dates
Pre-season part-time remote work: April 27, 2026-June 9, 2026
Season: June 10, 2026-August 24, 2026
Compensation
Pre-season remote: $15.16/hour
Season: $13.50/hour plus housing provided by AMFS (valued at a minimum of $5.16/hour depending on location.) Overtime $22.74/hour
The overall non-local compensation for this position, including hourly pay ($13.50/hour) and housing ($5.16/hour), exceeds the 2026 Colorado minimum wage of $15.16.
Benefits include AMFS season pass and paid sick time.
Application Procedure
Please complete the online application process and attach your cover letter and one-page resume with references where prompted. PDF format only. No phone calls please.
Hiring Timeline
Application review to begin in January. Applicants who submit materials before February 9, 2026 will be given priority in the review process. Interviews will be scheduled to begin after February 9, 2026. Application to remain open until position(s) filled.
___________________________________________________________________________________________________________
Statement on Culture, Excellence, and Access
The AMFS is dedicated to fostering a welcoming community where every individual, regardless of background or identity, feels valued and respected. We believe that an accessible environment enriches our work, encourages innovation, and drives excellence. We are committed to continuously advancing these efforts, regularly assessing and improving our policies and practices-and remain focused on creating lasting change both within our organization and the broader classical music industry.
The AMFS does not discriminate in employment opportunities or practices based on age, race, sex, gender, color, religion, national origin, disability, military status, genetic information, sexual orientation, or any other status protected by applicable state or local law.
$13.5-15.2 hourly 60d+ ago
Scheduling Coordinator - Healthcare Recruiting
Specialty Medical Staffing
Remote job
Staffing Specialist Specialty Medical Staffing is currently hiring for a full time staffing specialist to join our team based out of Everett, WA for an exciting role in healthcare staffing. This is almost fully virtual but we try to get our team together a few times per year. This position will be responsible for coordinating all functions associated with the scheduling and operations of healthcare field staff. We are a leading national healthcare staffing firm with over 20 locations nationwide and work with various healthcare organizations throughout the country providing healthcare staffing solutions. We are looking for an energetic go-getter that is highly organized and dedicated to serving the healthcare field. If you are looking for your first job out of college or have previous staffing experience, we would encourage you to apply!
Main Responsibilities:
Human Resources activities including hiring/ and onboarding of new employees
Scheduling of healthcare staff
Managing Personnel files and compliance
Answering phones
Processing Client Orders/Requests and responding in a timely manner
Assisting with Payroll and Accounts Payable
Conducting Quality Assurance of healthcare professionals at contracted facilities
Other duties as assigned by your supervisor
Required Skills:
Bachelor's degree from an accredited university preferred
Must have a positive winning attitude
Team player mentality
Must have superior communication and organizational skills
Must be highly proficient with MS Office
Ability to type 50+ wpm
Ability to multi-task and work under pressure
Ability to work out of our Everett, WA branch when needed. We are mainly virtual
Professional Experience/Educational Requirements
2 years sales/customer service experience with a proven track record.
Bachelors Degree Preferred
Healthcare staffing experience a plus.
Written and verbal communication skills to function with all levels of management and staff.
Ability to establish and achieve goals, prioritize and perform multiple functions and tasks.
For more information on Specialty Medical Staffing, please visit www.specialtymedicalstaffing.com. Our employees are our company and we take care of our own!
Does this sound like something you would be interested in? If so, apply now! If not, feel free to pass this along to someone who may be interested!
Specialty Medical Staffing, LLC and all affiliated entities are proud to practice Equal Employment Opportunity and Affirmative Action (EEO/AA)
Human Resources
2828 Colby Ave. Suite 402
Everett, WA 98201
Info@smstaff.com
$39k-51k yearly est. 5d ago
V104 - Intake and Scheduling Specialist
Flywheel Software 4.3
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
This role at Job Duck offers the opportunity to support a fast‑paced professional environment where responsiveness and smooth communication truly make a daily impact. The position centers around assisting clients with care, managing incoming calls with a warm and engaging presence, and ensuring that follow‑ups and intakes are handled with clarity and consistency. You will contribute by preparing polished templates, maintaining accurate spreadsheets, and coordinating schedules so operations run seamlessly.
A candidate who thrives in this role enjoys interacting with others, communicates with confidence, and stays organized even when navigating multiple software tools at once. If you bring strong English skills and a naturally outgoing approach to your work, you will excel here.
• Salary Range: 1,150 USD to 1,220 USD
Responsibilities include, but are not limited to:
Answering phone calls (approximately 10/day), it can vary
Handle scheduling and calendar coordination
Support general administrative functions
Create and maintain spreadsheets
Templates drafting.
Client intake and follow-up.
Requirements:
Strong written and spoken English
Excellent grammar and communication skills
Responsive and detail‑oriented
Comfortable using multiple software platforms simultaneously
Outgoing communication style
Ability to stay organized while handling varied administrative tasks
CRM: Lawmatics
VoIP: RingCentral
Internal communication: Microsoft Teams Channel, Slack
Outlook
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
$30k-43k yearly est. Auto-Apply 35d ago
Service Scheduling Coordinator
Alarm Detection Systems
Remote job
Job DescriptionSalary: $20-22 per hour
The Service Coordinator uses their knowledge of company products, services, and policies to assist external and internal customers with appointments, questions, complaints, or problems. They speak with customers, listen to them, gain a better understanding of their needs, and offer possible solutions. The Service Coordinator is responsible for collaborating with sales representatives, technicians, and customers to schedule installations.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Alarm Detection Systems is an EEO employer.
Essential Functions and Responsibilities:
In a high-volume, phone call-center type environment, be able to:
Schedule new installations and service appointments with customers
Facilitate the ordering of parts with the warehouse to meet installation and service deadlines
Route technicians and subcontractors to jobsites in an efficient manner to minimize drive time
Respond to telephone calls and emails from customers, technicians, and sales representatives
Assist customers by phone and email by troubleshooting their alarm system service issues
Provide polite, prompt, and professional customer service via phone and email
Keep records of customer interactions or transactions, record details of inquiries, complaints, or comments, and actions taken
Utilize software, databases, scripts, and tools appropriately
Understand and strive to meet or exceed Call Center metrics while providing excellent, consistent customer service
Answer or make calls, email, or web submission to customers to learn about and address their needs, complaints, or other issues with products or services
Respond efficiently and accurately to customers, explaining possible solutions, and ensuring customers feel supported and valued
Engage in active listening with customers, confirm or clarify information, and diffuse angry customers, as needed
Responsible for onsite duties as assigned.
Must be punctual and adhere to attendance standards.
Adhere to all company policies and procedures.
Other duties as assigned by management.
Education/Experience:
High School Diploma or equivalent is required.
Minimum of 1 year experience as a Service Coordinator, Customer Service Scheduler, Customer Service Representative, or related position is required.
Experience in the alarm or security systems industry is a plus.
Knowledge/Skills/Abilities:
Demonstrated ability to deliver high-quality customer service in a fast-paced, high-volume environment.
Strong organizational and time management skills with the ability to handle multiple tasks.
Skilled in handling customer concerns with empathy, patience, and professionalism.
Ability to troubleshoot basic technical issues and communicate solutions in layman's terms.
Excellent verbal and written communication abilities.
Proficiency with Microsoft Office applications (Outlook, Word, Excel) and general computer literacy.
Detail-oriented and capable of maintaining accurate records and documentation.
Proven ability to adapt to changing environments while remaining reliable, meeting deadlines, and consistently delivering high-quality work under pressure.
Experience with scheduling systems and dispatching field personnel efficiently based on availability, location, and urgency.
Ability to prioritize competing tasks and manage changing schedules with minimal disruption.
Understanding of basic logistics to optimize technician routing and minimize downtime or travel.
Problem-solving mindset with a focus on resolution and customer service.
Active listening skills to accurately understand customer needs, verify information, and respond appropriately.
Exhibits a team-first mentality with a focus on open communication and mutual support.
Ability to work collaboratively with cross-functional teams.
Licenses/Certifications:
Maintain a drivers license, an insurable driving record, and be capable of driving on company assignments.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting
Standing
Walking
Fine Dexterity
Talking
Hearing
Vision
Color Vision
Work Environment:
The work environment characteristics described here represent those an employee encounters while performing this job's essential functions. Unless outlined in remote work policy, this is an on-site position. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
Alarm Detection Systems, Inc. maintains a quiet, smoke-free office environment. While this position is primarily office-based, it may occasionally require visits to customer sites, which may include office, industrial, or warehouse settings.
Company Benefits:
Alarm Detection Systems offers a comprehensive benefits package designed to support the health, well-being, and financial future of our employees:
Medical Insurance with multiple plan options
Dental Insurance
Vision Insurance
Life Insurance
Paid Parental Leave
Disability Coverage:
Employer-paid Short-Term Disability
Optional Long-Term Disability
401(k) Plan with tiered employer match
Paid Time Off (PTO) starting at 3 weeks per year for employees
Paid Holidays: 8 recognized holidays annually
Employee & Friends/Family Discounts on security systems and monitoring services
Pet Insurance Discount
Employee Assistance Program (EAP)
Tuition Reimbursement
Company-sponsored events (friends and family welcome!)
Continuous professional development opportunities
A fun, positive, and high-energy work environment
Compensation:
The starting pay range for the Service Coordinator is $20- $22 per hour, based on knowledge, skills, education, and experience.
#ads25
$20-22 hourly 24d ago
Insurance Verifier
United Surgical Partners International
Remote job
USPI Hill Country Ambulatory Surgery Center is seeking a motivated Insurance Verifier to join our team. We have 1 OR room and 3 Procedure rooms. We perform outpatient surgical procedures in Gastroenterology. We are looking for a candidate to be available Monday-Friday, schedule subject to changed based on surgical schedule and flow of day. Candidate needs to be available for some early mornings and later evenings.
NOT A REMOTE POSITION
Job Summary:
Validating and entering patient information and insurance coverage into the appropriate computer system.
Verify insurance benefits by reviewing our contract and patient's quoted benefits.
Determine co-pay.
Post all insurance and billing comments.
Enter all information into the patient accounting system.
Contact patients regarding money due prior to the date of surgery.
Insurance coverage into the appropriate computer system. Duties may also include communicating with physician offices, insurance carriers, and patient follow-ups.
Duties may also include communicating with physician offices, insurance carriers, and patient follow-ups.
#LI-CM1
Required Skills:
Qualifications:
* Minimum 2 years of experience in insurance verification.
* High school graduate or equivalent
* Excellent communication skills and the ability to communicate with patients over the phone and in person
* Medical Terminology experience preferred
* Forty-five (45) wpm typing skills required.
* Must have the skills necessary to operate the office equipment required to fulfill job duties.
* Familiar with patient accounting software, especially AdvantX.
* Knowledge of Internet Explorer, Microsoft Excel, Microsoft Word, and Outlook.
$27k-34k yearly est. 60d+ ago
Scheduling & Reservations Coordinator - Remote
Destination Knot
Remote job
Scheduling & Reservations Coordinator - RemoteLocation: Remote (United States) Company: Destination Knot About Destination Knot:Destination Knot is a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience.
Position Overview:The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment.This is a coordination-focused role centered on administrative support and client communication.
Key Responsibilities:Coordinate scheduling and reservation requests following established processes Communicate with clients to confirm details, provide updates, and address general inquiries Maintain accurate records, calendars, and reservation documentation Monitor timelines and ensure confirmations, updates, and changes are completed accurately Support daily operations by following internal workflows and quality standards Provide professional, timely responses to client inquiries Collaborate with internal teams as needed to support service delivery
Qualifications & Skills:Strong organizational and time-management skills Clear written and verbal communication abilities Attention to detail and accuracy Ability to work independently in a remote environment Basic computer proficiency and willingness to learn new systems Professional, reliable, and client-focused Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required.
Work Environment & Schedule:Fully remote position Flexible scheduling options may be available Training and ongoing support provided
Why Join Destination Knot:Remote work flexibility Structured, supportive team environment Clear expectations and established workflows Opportunity to develop valuable coordination and client service skills
How to Apply:Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps.
$32k-45k yearly est. Auto-Apply 1d ago
Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Remote job
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote CentralScheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 25d ago
Service Scheduling Coordinator (remote)
Petroleum Analyzer Company L.P
Remote job
Job Description
Who We Are
PAC is a global leader in advanced analytical instruments for laboratories and process environments in the hydrocarbon processing industry. Our cutting-edge technology helps customers maintain regulatory compliance and boost productivity. Join a team that thrives on innovation, precision, and customer satisfaction.
Your Role
As a Service Scheduling Coordinator, you'll be the heartbeat of our service operations-scheduling our field and in-house technicians, providing customer support, and ensuring seamless services. You'll work in a fast-paced, high-volume environment, collaborating across departments to resolve issues and improve processes.
This is a remote position. However, the preferred candidate should reside near the Houston, TX.
???? Key Responsibilities
Schedule field service and depot repair technicians for installations, maintenance, and emergency calls
Coordinate global service work for warranty and goodwill issues
Manage customer communications, complaints, and updates on job status
Monitor inventory and expedite parts for timely work order completion
Generate and process service programs, work orders, and product returns
Maintain DISA, ASAP, NCMS, and OXY website records
Coordinate OSHA compliance and technician training
Produce daily service scheduling reports using IFS 10 ERP system
Collaborate with sales, service, planning, and procurement teams
Support continuous improvement initiatives across service operations
???? Qualifications
High school diploma required; associate or bachelor's degree preferred
Minimum 3 years' experience in manufacturing environment within a field service scheduling role.
Minimum one year experience with an ERP system and Microsoft Office Suite
Strong organizational and multi-tasking skills
Willingness to work overtime as needed
Demonstrated ability to maintain confidentiality
Desired Skills
Exceptional customer service and communication skills
Detail-oriented with a focus on accuracy
Team player with a proactive attitude
Commitment to continuous improvement and problem-solving
Benefits
PAC offers a comprehensive total rewards package to support your career and personal well-being:
Health and wellness benefits
401(k) Savings Plan
Paid time off
Tuition assistance
Employee Assistance Program (EAP)
…and more!
Privacy
We are committed to the protection and promotion of your privacy. In connection with your application for employment with us at PAC, please click on this link to view our Applicant Privacy Notice. ********************************************
PAC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$30k-40k yearly est. 10d ago
Patient Scheduling Coordinator
Stanbrick Dental Services
Remote job
Job DescriptionSalary: $20.00/hour plus incentive
Stanbrick Dental Services is a growing dentalcompany with 10 locations in the Denver Metro Area.We arelooking for a remote Patient Scheduling Coordinatorto join ouramazing team!
The Patient Scheduling Coordinators primary responsibility will be to promptly follow up on marketing-generated leads and schedule new patient appointments across all practices.We are seeking a self-starter and has a strong work ethic. Prior dental experience and being bilingual in English and Spanish is preferred but not a requirement.
We are looking for someone who:
Has prior sales experience
Has great interpersonal and customer service skills
Is dependable and reliable
Has attention to detail
Has the ability to multi-task and prioritize
Hasstrong computer skills
Is in alignmentwith our core values of Honesty & Integrity, Commitment to Excellence and Loyalty
Wants to be part ofa GREAT team!
The full-time position is based from home (Denver Metro Area only), Monday through Friday. The role offers a wage of up to $20.00/hour, with additional earning potential through performance-based incentives. Company benefits include employer-subsidized health care, dental benefits, 401(k) contribution, paid holidays, and paid time off.
$20 hourly 17d ago
Work From Home Scheduling Coordinator
Alliance Painting
Remote job
Job DescriptionSalary: Salary + Bonus
Are you someone who wants to make an impact while working from home? Are you dependable, focused, motivated, competitive and relentless in the pursuit of your goals? If you answered yes, we want to speak to you! Our unique work experience can springboard your career.
Alliance Painting is a young, rapidly growing company ripe with fresh ideas and a unique work experience. We are seeking a highly motivated Scheduling Coordinator to join our team! This position has a base salary with significant bonus potential. A motivated person can earn as much as $50k with bonus. No experience necessary!
Must have reliable computer, stable internet, and noise cancelling headphones.
Duties:
Effectively organize and manage multiple appointment calendars
Swiftly answer phone and convert inbound opportunities
Rapid follow-up on digital form submissions & inquiries
Relentless follow-up with unconverted and past customers
Precisely input client data into a CRM
Schedule and confirm client appointment
Undertakes activities that make the phone ring, such as making calls, generating leads, etc.
Essential Skills:
Professional tone and verbal presence
Professionally overcomes objections
Proactively listens and retains information
Ability to memorize and perfect a script
Above average knowledge of DFW geography and travel times
Ability to prioritize and organize multiple priorities
CRM experience an must
Effectively works with minimal supervision
Follows Directions (DO NOT CALL OUR OFFICE ABOUT THIS POSITION)
Essential Behaviors
Strives for perfection
Relentless pursuit of goals
Honest / Truthful
Competitive
This is a great opportunity to start a career with a young company.