Customer Service Manager jobs at Century Communities

Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset. Job Summary The Plant Manager is the senior leader on site and is responsible for everything that goes on inside the fence-line and is the driver of the production process. We look to the Plant Manager to build a collaborative environment between operations, sales, engineering, accounting, and transportation. This dynamic leader will be pushing continuous improvement in workplace safety, production efficiency, product cost, and customer service. Job Location This role will be on site at our facility in Platteville, CO. Job Responsibilities Ensure the plant employees and guests on site comply with safety and environmental practices - lead by example and build a safety first culture Lead production scheduling to meet customer needs including timely delivery Develop a keen focus on customer service and proactive communication across the team Partner with the engineering team to ensure proper drawings and designs are being used during the manufacturing process Purchase material/services to successfully operate the facility Successfully hire, supervise, orient, train and retain operations/product staff Promote and maintain a clean workplace that is “tour-ready” at all times Ability to read drawings, plan production tasks from those drawings, and coach employees to produce product correctly Ability to operate some of the standard tools on the plant floor such as overhead cranes, hand tools, batch plant, etc. While the Plant Manager will not be asked to operate these things continuously, having some of these skills will make him/her a better coach and troubleshooter Be a leader and coach leadership. Motivate crews during morning huddles. Lead effective Mid-Day meetings. Coach Leads on how to set expectations on a whiteboard and have them followed. Lead inventory counts. Promote safety best practices in meetings with other Plant Managers Perform any other duties as assigned by the General Manager as deemed appropriate and necessary by them Job Requirements Bachelor's Degree in Business, Operations, Engineering or equivalent experience 10+ years of experience working in a leadership role in an industrial manufacturing environment Experience with precast/concrete or building materials is a plus Proven track record of developing, leading and maintaining a continuous improvement mindset at the plant Ability to work on your feet for the majority of the day in a production/plant environment subject to areas that are unheated and/or non-air conditioned Ability to work with computer as necessary (Microsoft Word, Excel, PowerPoint, AX) Ability to lead and direct other individuals and work with other group leaders Compensation This role has a base salary range of $100,000 to $130,000/year + 15% annual bonus Vacation hours of two weeks per year Sick leave benefits up to 56 hours per annum 401k plan Short-term and long-term disability benefits 11 paid holidays per year Annual community volunteer paid day What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

About Us: Established in 2018, we are an innovative, data-driven, and customer-centric vertically integrated organic poultry farm and food processor with massive growth potential. Job Responsibilities: Summary The purpose of this position is to provide supervision and direction to staff of the Poultry Processing Plant. Manages daily operations with the plant management team while maintaining all standards of safety, compliance, quality, and all other goals. Essential Functions: Supervise, manage, and direct plant team to assure that all safe food handling practices and regulatory compliance are maintained while producing quality products Responsible for continuous improvement of plant Control cost and manage resources within established goals Establish and maintain strong, positive working relationship with UDSA Assist in the preparation for and execution of customer, corporate, and third party audits. Meet or exceed company objectives Maintain facility and grounds in accordance with company and USDA standards Perform other duties as assigned. Requirements: Excellent written and verbal communication skills. Must have strong communication and interpersonal skills. Computer, math, and analytical skills needed. Proficient in Spanish or willingness to learn. Computer savvy. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Professional development assistance Relocation assistance Vision insurance Schedule: 10 hour shift 12 hour shift Monday to Saturday, 5 days per week On call Experience: Food Processing: 5 years (Required) Management in Poultry Processing: 3 years (Required) Supervising Experience: 5 years (Required) Language: Spanish (Preferred)

Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders. Essential Duties Oversee the daily operations of the division. Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed. Oversee personnel of sales, technicians, and other administrative employees. Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees. Foster a collaborative and high-performing work environment while addressing employee relations issues. Allocate resources including personnel, equipment, and materials. Serves as a point of contact for clients, addressing their inquiries, concerns, and needs. Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards. Support the training and development of their staff. Maintain detailed records of projects, resource usage, safety compliance, and other records. Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges. Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion. Ability to foster a collaborative and cohesive team environment. Ability to travel as needed Valid Driver's License Qualifications Proven experience in a managerial role. Strong leadership and team management skills. Excellent communication, problem solving, and decision-making abilities. Ability to manage multiple projects and teams simultaneously. In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus. Proficiency in Microsoft office programs 5+ years of managerial or supervisory experience in a related industry Bachelor's degree in business administration or related field (Preferred) Experience budgeting, scheduling, and resource allocation. Related Experience 5 years in a management role in a similar industry Safety/Physical Requirements Ability to lift up to 25 lbs. Sedentary position with walking and standing required often Some climbing, lifting, and pulling Education Highschool diploma or equivalent Bachelors Degree preferred A combination of appropriate education and experience may be substituted for the minimum education and experience requirements Reports to: Vice President Pay Rate: $95,000-$150,000 per year Classification: Exempt, Full-Time, In Person Supervisory: Yes.

Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders. Essential Duties Oversee the daily operations of the division. Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed. Oversee personnel of sales, technicians, and other administrative employees. Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees. Foster a collaborative and high-performing work environment while addressing employee relations issues. Allocate resources including personnel, equipment, and materials. Serves as a point of contact for clients, addressing their inquiries, concerns, and needs. Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards. Support the training and development of their staff. Maintain detailed records of projects, resource usage, safety compliance, and other records. Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges. Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion. Ability to foster a collaborative and cohesive team environment. Ability to travel as needed Valid Driver's License Qualifications Proven experience in a managerial role. Strong leadership and team management skills. Excellent communication, problem solving, and decision-making abilities. Ability to manage multiple projects and teams simultaneously. In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus. Proficiency in Microsoft office programs 5+ years of managerial or supervisory experience in a related industry Bachelor's degree in business administration or related field (Preferred) Experience budgeting, scheduling, and resource allocation. Related Experience 5 years in a management role in a similar industry Safety/Physical Requirements Ability to lift up to 25 lbs. Sedentary position with walking and standing required often Some climbing, lifting, and pulling Education Highschool diploma or equivalent Bachelors Degree preferred A combination of appropriate education and experience may be substituted for the minimum education and experience requirements Reports to: Vice President Pay Rate: $95,000-$150,000 per year Classification: Exempt, Full-Time, In Person Supervisory: Yes.

Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders. Essential Duties Oversee the daily operations of the division. Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed. Oversee personnel of sales, technicians, and other administrative employees. Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees. Foster a collaborative and high-performing work environment while addressing employee relations issues. Allocate resources including personnel, equipment, and materials. Serves as a point of contact for clients, addressing their inquiries, concerns, and needs. Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards. Support the training and development of their staff. Maintain detailed records of projects, resource usage, safety compliance, and other records. Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges. Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion. Ability to foster a collaborative and cohesive team environment. Ability to travel as needed Valid Driver's License Qualifications Proven experience in a managerial role. Strong leadership and team management skills. Excellent communication, problem solving, and decision-making abilities. Ability to manage multiple projects and teams simultaneously. In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus. Proficiency in Microsoft office programs 5+ years of managerial or supervisory experience in a related industry Bachelor's degree in business administration or related field (Preferred) Experience budgeting, scheduling, and resource allocation. Related Experience 5 years in a management role in a similar industry Safety/Physical Requirements Ability to lift up to 25 lbs. Sedentary position with walking and standing required often Some climbing, lifting, and pulling Education Highschool diploma or equivalent Bachelors Degree preferred A combination of appropriate education and experience may be substituted for the minimum education and experience requirements Reports to: Vice President Pay Rate: $95,000-$150,000 per year Classification: Exempt, Full-Time, In Person Supervisory: Yes.

Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders. Essential Duties Oversee the daily operations of the division. Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed. Oversee personnel of sales, technicians, and other administrative employees. Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees. Foster a collaborative and high-performing work environment while addressing employee relations issues. Allocate resources including personnel, equipment, and materials. Serves as a point of contact for clients, addressing their inquiries, concerns, and needs. Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards. Support the training and development of their staff. Maintain detailed records of projects, resource usage, safety compliance, and other records. Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges. Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion. Ability to foster a collaborative and cohesive team environment. Ability to travel as needed Valid Driver's License Qualifications Proven experience in a managerial role. Strong leadership and team management skills. Excellent communication, problem solving, and decision-making abilities. Ability to manage multiple projects and teams simultaneously. In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus. Proficiency in Microsoft office programs 5+ years of managerial or supervisory experience in a related industry Bachelor's degree in business administration or related field (Preferred) Experience budgeting, scheduling, and resource allocation. Related Experience 5 years in a management role in a similar industry Safety/Physical Requirements Ability to lift up to 25 lbs. Sedentary position with walking and standing required often Some climbing, lifting, and pulling Education Highschool diploma or equivalent Bachelors Degree preferred A combination of appropriate education and experience may be substituted for the minimum education and experience requirements Reports to: Vice President Pay Rate: $95,000-$150,000 per year Classification: Exempt, Full-Time, In Person Supervisory: Yes.

Become Part of Our Team As an industry leader Balfour Beatty offers employees a comprehensive benefits package with competitive salaries and more including: Medical, Dental, Vision and Life Insurance Health Savings Account 401(k) with company match Flexible Spending Accounts (Dependent & Medical Reimbursement) Vacation Time Sick Time Holidays General: Comprehensive understanding of Standard Operating Procedures (SOPs) related to role Safety - Zero Harm, See Something Say Something Position Summary: Manage and monitor all accounting and administrative activities on assigned project. Perform additional assignments per supervisor's direction. Responsibilities: Prepare or direct the preparation of payroll, accounts payable, accounts receivable, reconciliations, back charges, and field invoices, etc. Manage Labor Compliance requirements for projects. Maintain project budgets, ensure proper cost tracking within budget structure, monitor actual costs against project budget and forecast. Ensure costs of the project are accurate by reviewing materials on site, preparing cost accruals, and checking activity quantities. Ensure cost report is accurate and distributed to management by internal deadlines. Maintain subcontracts/purchase orders including review of insurance requirements, pay estimate preparation account reconciliation, bonds, insurance, etc. Maintain EEO, HR & OFCCP documentation and postings. Assemble and organize budget and cost data, develop analyses, monitor job costs and variances. Assure that all billable costs and change orders are handled properly to assure maximum profitability on our jobs Undertake assigned special projects and cost analyses as specified by Project Manager or Regional Business Manager. Manage the day-to-day operation of the project office. Provide support for other departments on assigned projects to assist in their administrative needs. Monitor project budgets and provide field management with progress reports and updates. Perform other duties as required. Requirements: Four (4) year business/accounting or finance degree or five (5) or more years similar construction cost accounting experience or equivalent combinations of training/experience. Working knowledge of cost accounting software (JDE), construction technology and budget analysis required. Must be able to multi task. Proficient in Labor Compliance and LCP Tracker. Proficient computer skills including Microsoft word and excel. Punctual and dependable. Ability to follow instructions and take initiative. Excellent verbal, communication and organizational skills are a must. Understanding of the Industrial, Civil and Mechanical construction industry would be a plus. Professional Competencies- for both positions Action Oriented: Taking on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm Being Resilient: Rebounding from setbacks and adversity when facing difficult situations Collaboration: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Salary: $90K-$130K About us Balfour Beatty US is an industry-leading provider of general contracting, at-risk construction management and design-build services for public and private sector clients across the nation. Performing heavy civil and vertical construction, our teams build the unique structures and infrastructure that play an important role in how people live, work, learn and play in our communities. Our teammates have an instinctive passion for innovating that is fueled by a relentless curiosity, a drive to employ lean practices and processes and the determination to find a better way. Through Zero Harm , we are challenging the construction industry's assumptions about safety. We believe that no level of harm should come to anyone as a result of our business. Consistently ranked among the nation's largest building contractors by Engineering News-Record, our US business is a subsidiary of London-based Balfour Beatty plc (LSE: BBY). Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes. Job Summary The Senior Manager, GIS/LIS will establish and lead CRH Americas' enterprise Geographic Information Systems (GIS) and Land Information Systems (LIS) capability. This role is responsible for creating a single source of truth for land and real estate data across ~4,000 sites (quarries, cement plants, asphalt plants, terminals, manufacturing, and distribution facilities) to enable strategic monetization, compliance, lease management, and portfolio optimization. The position drives data governance, spatial analytics, and system integration, enabling executives to make high-value decisions around surplus property sales, leasing strategy, mineral reserves, acquisitions, and operational risk. Job Location This role is based at our corporate office in the Perimeter area of Atlanta, GA - hybrid work schedule Job Responsibilities Architect and oversee enterprise deployment of GIS/LIS platforms; ensure ArcGIS-based mapping and analysis tools are optimized for industrial and real estate applications. Create scalable processes for onboarding and retiring both owned and leased assets when sites are acquired, divested, closed or restructures. Integrate geospatial and land data with finance, lease administration, legal, operations, and environmental systems to link property, lease and financial data in one enterprise view. Establish real estate data governance framework for owned and leased properties, establishing standards for property boundaries, ownership, lease terms, mineral reserves, water rights, easements, zoning, and tax overlays. Develop dashboards, spatial analytics, and KPI reporting to inform decisions on strategic real estate portfolio management. Drive data quality targets (accuracy, completeness, and adoption) and build automated reporting pipelines for leadership and audit readiness. Partner with Finance, Operations, Legal, and Platforms to connect GIS/LIS to business impacts and strategic decision making. Champion adoption across highly decentralized operating companies through training, communications, and stakeholder influence. Ability to travel up to 10% Additional duties as assigned Job Requirements Bachelor's degree in GIS, Geography, Land Management, Real Estate, Engineering, Computer Science, or related field (Master's preferred). 8+ years of progressive experience in enterprise GIS/LIS leadership or large-scale geospatial data management. Deep expertise in ArcGIS; familiarity with integrating GIS into ERP, finance, and BI ecosystems. Proven record leading data governance and enterprise platform deployments. Strong understanding of real estate life cycle (acquisitions, permitting, surplus sales, mineral rights, development). Track record of influencing senior stakeholders and driving change in complex, decentralized industrial environments. Excellent communication and storytelling skills for executive audiences. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! CRH is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing and Fire Sprinkler) company that is currently looking for motivated candidates to join our growing team in Charlotte, NC. We are actively seeking a HVAC Service Manager with extensive experience in HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction. Key Responsibilities • Oversee the planning, execution, and delivery of HVAC service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines • Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements • Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion • Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities • Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns • Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites Qualifications • Proven track record managing HVAC service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenance • Strong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflows • Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives • Proficiency in service and construction project management software and tools • Bachelor's degree in Mechanical Engineering, Construction Management, or a related field is preferred Benefits • 401(k) matching • Dental insurance • Employee discount • Health insurance (free plan for one individual employee) • Life insurance: $20,000 benefit after 6 months • Paid time off • Parental leave • Referral program • Relocation assistance • Vision insurance Schedule • 10 hour shift Supplemental Pay Types • Bonus opportunities based on service project performance, customer satisfaction, and operational efficiency

Are you an experienced commercial roofing and sheet metal professional with a drive to solve problems for building owners? Established in 1923, Tri-State/Service Roofing & Sheet Metal Group has been working, building, and growing -- providing needed services to commercial, industrial, and institutional clients for 102 years. Our Wilmington, NC division of Service Roofing & Sheet Metal Company has an excellent career opportunity for a Roofing and Sheet Metal Service Manager. Join our team as the newest member in a talented and capable group of specialty construction professionals. Ideal Candidate 3+ years of experience in commercial roofing and sheet metal service Knowledge of commercial roofing systems such as TPO, EPDM, PVC, SBS, BUR and SSMR Well-versed in maintenance and repair of all commercial roofing systems A good work ethic with a drive for quality results Excellent decision-making and communication skills Responsibilities Oversee service orders from initial customer service request to writing work orders, preparing estimates, and completing labor/material posting, job reports, and billing Develop and grow service business, maintaining customer base and increasing market share with new customers Sell repair, maintenance, and re-roofing services Recommend and sell roofing maintenance plans Maintain communication with customers and ensure customer satisfaction Manage and mentor service technicians Oversee training of service technicians Responsible for ongoing safety training and adherence to safety policy of service crews Monitor quality and expediency of work Compensation Top pay commensurate with experience Company-funded retirement plan Bonus opportunity Health insurance Paid vacation and holidays Access to company vehicle The Tri-State/Service Group encourages military veterans to apply. We are an equal opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, national origin, age, disability, or any other characteristic protected by law.

Founded in 1992, InServ is a full-service industrial contractor working in the life science, advanced manufacturing, and food and beverage industries. We specialize in four trades (mechanical, hygienic piping, HVAC, and electrical, instrumentation and controls), working from multiple locations across North Carolina and for clients across the Southeast. InServ is both a knowledgeable and reliable partner for our clients. We assist with design, adhere to schedules, and execute with the highest quality to provide a total solution. Job Summary: The Division Manager is responsible for all activities within their division, specifically developing and implementing strategic plans to achieve business goals and objectives. The DM must have P&L experience to include budgeting, workforce and vendor management, quality control, sales, billing, inventory and scheduling Essential Duties and Responsibilities: Identifies, builds and maintains long-term relationships with owners, architects, consultants and contractors, understanding their needs to influence opportunities. Develops annual operating budgets for the Division to include Revenue projections, Cost projections, Resource and capital expenditure requirements and Training requirements Meets or exceeds all financial expectations, budgets and goals; including preparing and maintaining budgets, reviewing and approving all Project set-ups and Project Status Reports, monitoring all pricing, and reviewing cost data with Operations Manager; monitor and maintain cash position of business unit. Provides leadership and guidance and monitors the performance of projects and operations within the Division to include: Overseeing estimating, procurement, and construction activities. Appointing key project personnel, subject to client approval; reviewing and approving other project staff appointments; and directing the overall staffing effort Reviewing and approving projects plans, cost estimates, budgets, and schedules Reviews and approves proposals and contractual commitments on current and new projects Conducts and coordinates Business Development with the Corporate Business Development and Preconstruction Teams; including support with major estimates, bid day strategy, negotiating the scope of contracts & boilerplate (coordination & obtaining approval from President or CFO) and coordination of bid bond, insurance, etc. as required for bids Provides guidance and direction to Project Managers in the planning, scheduling and management of projects, along with the resolution of project construction problems. Leads reliability, compliance, quality and safety programs for their division: ensures required government and/or environmental regulations are met. Ensures maximum profitability and project performance through effective leadership of the planning, staffing, control, financial performance, and asset management of the Division. Requirements: Minimum fifteen years of experience in construction management, with at least ten years of experience managing a construction profit center. Thorough knowledge of construction, engineering, procurement and other project related activities and their interfaces and interdependencies. Broad general experience and education in all aspects of construction management Demonstrate strong knowledge in Mechanical/HVAC systems in commercial and light industrial setting Proficiency and experience in Project Management Staffing, estimating, budgeting and scheduling Business development Administration and management Demonstrated supervisory skill in activities such as distribution and control of work, interviewing and selection of personnel, salary planning, performance evaluation and overall training and development of personnel. Demonstrated skill in using independent judgment to carry out assigned responsibilities. Skill in working with and communicating effectively orally and in writing regarding accounting matters and problems. Physical Requirements: Some work performed inside office facilities under frequent deadlines and interruptions. Frequent job site and client visits involving walking great distances, climbing ladders and stairs, climbing over and around equipment, bending and stooping inside interstitials, accessing plant roofs and basements. Education: Four-year college degree in engineering or construction management, and/or Extensive management experience encompassing these areas: business, asset and financial management, human resources, safety, technical issues and problem solving, organizational techniques, estimating.

The Senior Preconstruction Manager leads the development and management of project estimates to prepare budget proposals and/or bids for assigned projects. The position is responsible for developing all levels of estimates, including early design phase estimates through final design/GMP estimates. Additional preconstruction activities include Value Management / Analysis, cost benchmarking, and comparative studies. The Senior Preconstruction Manager's role is to ensure that all estimates and GMPs are comprehensive, detailed, accurate, and supported by current market pricing and trade contractor input. This role collaborates with the Operations team members to incorporate constructability, scheduling, procurement and site logistics throughout the preconstruction phase, leading to a smooth transition from preconstruction to project execution. This role requires the following: • Takes the lead responsibility for all assigned projects, taking ownership of quality, accuracy, project budget and completeness of work for all trades. • Collaborate with Operations team members on General Requirements, including fees, financial expectations, project staffing, construction schedule, procurement, and site logistics. • Cultivate and maintain strong trade contractor relationships for both pricing and work execution. • Foster and maintain relationships with Owners, Architects, Engineers, and prospective Clients for potential new business opportunities. • Work to grow the business in line with Benning's strategic plan by attending external meetings and networking events. • Lead estimate reviews with Owners, Design Team, and Project Management. • Provide team growth through leadership, mentoring, training, and performance reviews to less experienced preconstruction staff. • Maintain a proactive and positive attitude in a team environment that attracts and retains top talent. • Develop trade contractor scope of work bid packages that are comprehensive and detailed for project procurement. • Assist Marketing and Business Development with the preparation of proposals. • 5-10 years of experience as a Preconstruction Manager or Senior Estimator • Communicate effectively with Owner's and/or Design professionals and be willing to represent the company at various external functions and events. • Excellent interpersonal and communication skills. • Technical writing skills in preparing bid packages, proposals and estimate clarifications and assumptions. • Self-starter that requires a minimal amount of direction and management. • Proactive in conflict resolution. • Ability to multitask. • Proven experience with technology and computer estimating systems. • Recognizing when you need assistance and raising your hand for help. • Being a flexible, detail-oriented team player with the ability to produce quality work and to be proactive in support of Benning's purpose, goals, and Benning's mission to build quality commercial projects, the cornerstones of community. To build our reputation and our range. To build long-term trust and relationships with every interaction. • Providing courteous, diplomatic, timely and professional responses at all times with key customers, thereby supporting Benning's value to do what's right - by our clients, by our company and by each other. Software Proficiency • Trade contractor database management with Building Connected and/or Smart Bid Net• On Screen Takeoff • ProEst estimating software• Bluebeam • Procore • Salesforce • P6/Primavera is a plus At Benning when we say, “We own our work,” it's not just lip service. In the field and in our hallways, it's plain to see that Benning belongs to all of us. That pride of ownership is what drives us to work harder and smarter as a team.

At Choate Construction, we take pride in our people and our projects. As one of the Southeast's leading general contractors, we're committed to delivering nationally recognized commercial construction services across our offices in Atlanta, Charleston, Charlotte, Nashville, Raleigh, Savannah, and Tampa. About the job: We have an excellent opportunity for a Senior Preconstruction Manager. This role is responsible for providing leadership in the preconstruction phase of projects to assure success. This role will assure the Company estimates are accurate, complete and reflect the actual requirements of the project. They should have a skill set beyond technical proficiency and capable of managing very large, complex, specialized and/or multiple projects. The Senior Preconstruction Manager prepares detailed estimates (conceptual, schematic, design development, construction) and analyzes cost models during the Design Development and/or bidding period. Skills And Qualifications Proven success of promoting the growth and development of Client and Designer relationships. Initiate and maintain liaison with client and Architect and/or Engineer contacts to facilitate successful project execution. Attend client initiated meetings and ceremonial events as well as maintaining regular contact to ensure their satisfaction with on going projects for marketing purposes. Seek and identify new work opportunities and inform the DM and Business Development of potential projects with current and potential new Clients. Regularly participate in presentations to secure new work for Choate Construction Company. Actively participate in industry-related organizations to network and promote the interests of Choate Construction Company. Can demonstrate the ability to interact with Owners with positive results. Can communicate both written and verbal skills and carry themselves professionally Ten (10) to Fifteen (15) years of construction experience as a Preconstruction Manager with demonstrated capacity to manage the above duties and responsibilities. Sixteen plus years of construction experience. Demonstrated leadership ability of project teams with successful outcomes. Preferred four (4) year degree in a construction related curriculum. Must be proficient in Bluebeam software for the creation and modification of PDF documents. Must be proficient in Sage Estimating software. Must be proficient in Estimating Software, Togal AI, iSqF. What we offer: Comprehensive Medical, Dental & Vision Coverage Options Short-Term & Long-Term Disability Employee Stock Ownership Plan (ESOP) Student Loan Reimbursement Program 401(k) plan Charitable contribution matching Paid Time Off (PTO) Stewardship Day Clearly defined Company Core Values and Purpose At Choate Construction Company, we are 100% employee-owned, providing excellent employment opportunities in a dynamic and challenging environment. The firm is built on the skills and efforts of each employee and strives toward continuous development of a growing and prospering business. Choate Construction is an Equal Opportunity Employer. We are committed to providing a safe work environment and to fostering the well-being and health of its employees. Choate is a Drug Free Workplace and pre-employment drug screening in required for all new hires.

Price Solutions is maximizing its organizational growth and expanding its positioning as an influential leader in Marketing and Promotions industry. Our Business Development team is actively interviewing the best talent in the area, searching for the next Customer Service Manager to lead and direct internal resources. The goal of this position is to successfully execute sales objectives that align with our client's company and brand standards. Essential Duties and Responsibilities: Use fact-based and value-based selling tools when engaging a consumer to drive sales and engagement and reduce account cancellations Collaborate to establish promotional sales objectives by forecasting and setting sales quotas based on the client's expansion targets. Stay current on products, services, and promotions available. Use your book of business to create upselling and cross-selling opportunities when new items are made available. Develop your analytical skills over time to lead sales presentations, analyze the sales strategies' status, and troubleshoot areas to improve. Work directly with and maintain constant communication with partners, clients, and consumers across the local region. Our Brand Ambassador has the following beliefs, skills, and personality traits... You offer ideas and solutions without being prompted. When you see there is room for improvement, you act on it immediately You are a firm believer that there is no such thing as communicating too much. You have a reputation for always picking up the phone and reaching out regularly You self-analyze. You frequently ask yourself if you are making a positive impact on the client and team. If you fall short, you communicate with Senior Executives immediately to address those pitfalls and move forward You think of problems and challenges as opportunities for improvement and growth You stay focused on the goal and task at hand. You're strategic in how you set your weekly and monthly goals, and you've put people in place to hold you accountable. People with experience or interest in any of the following categories relating to this role are encouraged to apply: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.

Job Title: Director, Customer Experience Department: Sales/Operations Reports To: COO, US FLSA Status: Exempt Hybrid- Charlotte, NC The Director of Customer Experience oversees the development and implementation of company-wide initiatives that improve customer relations and brand loyalty. They use their leadership and planning skills develop goals that can help improve customer experience. This role is responsible for overseeing the progress of various customer facing departments, ensuring attainment of established goals and objectives. Contribution Leadership of the CX teams and cross-functional partnerships, through a customer focused lens, will facilitate both internal and external excellence, resulting in best-in-class service. This role requires an analytical approach, planning, strong leadership and coaching of the management team, to facilitate development of high performing teams, which will distinguish us from the competition. Key Responsibilities * Create and articulate the business unit vision for Retail Customer Experience, Order Fulfillment, & Warranty, incorporating input from key stakeholders * Create company-wide goals for improved customer experience * Meet with top-level executives and department heads to discuss potential plans and initiatives to implement * Conduct research to find out more about customer behavior and preferences * Build a streamlined customer experience across all departments * Determine ways to increase customer satisfaction and build brand loyalty * Identify internal problem areas and find solutions * Partner with stakeholders and business leaders to develop strategies for customer experience * Collect and analyze data to make well-informed business decisions * Gather feedback, such as surveys, from customers to learn more about their experience with the company * Motivate team members to meet company goals and push for success * Partner with stakeholders, in all departments, to better assess and understand what is required to create and maintain a best-in-class experience * Partner with cross- functional teams to ensure that business and customer experience requirements are understood, and appropriate execution and support strategies are implemented * Coordinate with marketing and branding activities to ensure a consistent end-to-end customer experience * Work with the CX team in helping to resolve escalated customer issues, as needed * Collect, track, and report performance results & measure improvement * Source relevant background materials and information necessary to develop customer care programs * Establish metrics, goals, and reporting to measure impact of Customer Experience initiatives and enable optimization Requirements Qualifications * Bachelor's degree in relevant area of study (e.g., Human Resources, Business, Communications, Marketing) * Minimum seven (7) years' proven experience developing and executing a customer experience strategy with a focus on improved customer satisfaction * Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management and staff * Excellent ability to develop, mentor, & coach Core Competencies To perform the job successfully, an individual should demonstrate the following competencies: * Strategic thinking * Operational effectiveness * Customer focus; empathy * Effective listening * Project management & process simplification * Problem solving * Business acumen * Influence & motivation * Adaptability * Data-driven mindset * Organization * Communication * Relationship building; diplomacy * Decisiveness/Independence Success Factors * Regional revenue achievement * Demonstrated improved customer experience * Team KPI achievement: e.g., call response management, delivery of orders by promised date (OnTime in Full - OTIF), accuracy/audit criteria * Effective leadership & cross-functional relationships * Consistent demonstration of CS Values & Behaviors Stakeholder Relationships * Internal Stakeholders: Sales, senior leadership team, Operations, Accounts Receivable, direct/indirect reports * External Stakeholder: Customer Decision Making Authority Decisions related to the overall strategy & function (people/processes) of the CX teams to include business vision, department goals, customer care programs. Operation within assigned authorized budget & annual operating plan (AOP). Working Conditions * Manual dexterity required to operate telephone, computer, and peripherals. * Interacts with employees, management, and the public at large * Travel to various regions required (approximately 25 - 50%) In this role you will show leadership and initiative and will demonstrate an entrepreneurial spirit along with creativity and self-motivation. You must be able to work independently and must have the capacity to manage multiple initiatives, simultaneously. As a high performer you will consistently be able to bring projects to full completion without close supervision. Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Caesarstone US complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment. Employment with Caesarstone US may be contingent upon completion of background check, drug test, execution of an employment agreement, or any other contingencies the employer may require. Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Caesarstone US complies with applicable EEO state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Caesarstone US expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Caesarstone US employees to perform their expected job duties is absolutely not tolerated. We are committed to fostering an inclusive and accessible environment. Caesarstone is an equal opportunity employer committed to diversity and inclusion and welcomes and encourages applications from people with disabilities. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. OUR COMPANY VALUES * People First: We treat each other with fairness and respect, consistently provide opportunities for growth, and health and safety are our first priority. * Accountability: Together, we take ownership of our actions, business, and future. * Innovation: We are committed to fresh thinking and breakthrough ideas that create value. * Winning Spirit: We are enthusiastic and foster a 'can-do' attitude in striving to be No 1. We are committed to excellence and share and celebrate our achievements

Role Purpose The Materials & Customer Service Manager is responsible for owning end-to-end material flow and customer commitments. This role ensures that materials, planning, and customer communication are aligned to support on-time delivery, operational stability, and customer satisfaction. The role leads buyers, planners, and customer service personnel and acts as the primary escalation point for material and delivery risks. Key Outcomes & Accountability On-time delivery performance Material availability aligned to production schedules Inventory accuracy and health Supplier performance (OTD, responsiveness, quality) Clear, proactive customer communication Reduction of expedites, surprises, and firefighting Core Responsibilities Materials & Supply Chain Management: - Own material planning and purchasing strategy - Identify and mitigate supply chain risks - Define sourcing strategies for critical components Customer Service Leadership: - Own customer order management and delivery commitments - Ensure proactive communication with customers - Manage escalations and trade-offs People Leadership: - Lead buyers, planners, and customer service staff - Develop team capability and accountability - Set clear expectations and performance standards Cross-Functional Leadership: - Partner with Production, Quality, and Engineering - Lead materials and delivery discussions - Balance cost, delivery, and operational reality Decision-Making Expectations The role is expected to: - Anticipate issues before they impact customers - Make timely decisions with incomplete information - Escalate issues with clear recommendations -Own outcomes, not just activities Role Competencies Strategic Thinking: - Thinks systemically across materials, planning, and customer commitments Leadership & Influence: - Leads teams effectively and holds people accountable Operational Judgment: - Balances competing priorities under pressure Communication: - Communicates clearly, calmly, and proactively Problem Solving: - Identifies root causes and implements durable solutions Accountability: - Takes ownership for results and follows through Experience & Qualifications Prior experience managing materials, supply chain, or customer service teams Demonstrated people management experience (required) Manufacturing or precision machining environment preferred Experience with ERP systems Strong analytical and communication skills Shift Day shift Monday to Friday Benefits: Health Insurance (Medical/Dental/Vision) paid 100% for employees Life insurance policy Safe Harbor 401(K) plan 401(K) match Paid time off (vacation/sick/holidays/floating holiday) Referral Program

Role Purpose The Materials & Customer Service Manager is responsible for owning end-to-end material flow and customer commitments. This role ensures that materials, planning, and customer communication are aligned to support on-time delivery, operational stability, and customer satisfaction. The role leads buyers, planners, and customer service personnel and acts as the primary escalation point for material and delivery risks. Key Outcomes & Accountability On-time delivery performance Material availability aligned to production schedules Inventory accuracy and health Supplier performance (OTD, responsiveness, quality) Clear, proactive customer communication Reduction of expedites, surprises, and firefighting Core Responsibilities Materials & Supply Chain Management: - Own material planning and purchasing strategy - Identify and mitigate supply chain risks - Define sourcing strategies for critical components Customer Service Leadership: - Own customer order management and delivery commitments - Ensure proactive communication with customers - Manage escalations and trade-offs People Leadership: - Lead buyers, planners, and customer service staff - Develop team capability and accountability - Set clear expectations and performance standards Cross-Functional Leadership: - Partner with Production, Quality, and Engineering - Lead materials and delivery discussions - Balance cost, delivery, and operational reality Decision-Making Expectations The role is expected to: - Anticipate issues before they impact customers - Make timely decisions with incomplete information - Escalate issues with clear recommendations - Own outcomes, not just activities Role Competencies Strategic Thinking: - Thinks systemically across materials, planning, and customer commitments Leadership & Influence: - Leads teams effectively and holds people accountable Operational Judgment: - Balances competing priorities under pressure Communication: - Communicates clearly, calmly, and proactively Problem Solving: - Identifies root causes and implements durable solutions Accountability: - Takes ownership for results and follows through Experience & Qualifications Prior experience managing materials, supply chain, or customer service teams Demonstrated people management experience (required) Manufacturing or precision machining environment preferred Experience with ERP systems Strong analytical and communication skills Shift Day shift Monday to Friday Benefits: Health Insurance (Medical/Dental/Vision) paid 100% for employees Life insurance policy Safe Harbor 401(K) plan 401(K) match Paid time off (vacation/sick/holidays/floating holiday) Referral Program

Job DescriptionBenefits: 401(k) Company parties Health insurance Opportunity for advancement Job Title: Customer Service Manager Industry: Roofing & Construction About Us Were a 25-year-old California roofing construction company committed to high-quality workmanship and exceptional customer care. Were looking for a proactive, detail-oriented Customer Service Manager to serve as the central hub of communication, scheduling, and client support. If you thrive in a fast-paced environment and enjoy keeping operations running smoothly, we want to meet you! Roofing, we can teach you - but organizational skills, initiative, and a good attitude will need to come with you. Key Responsibilities Customer & Project Coordination Manage the company CRM, ensuring accurate and up-to-date customer and project information. Schedule appointments, inspections, and follow-up visits for project managers and field teams. Coordinate and manage drafting bids, sending proposals, and related documentation. Draft and send inspection reportsincluding photosto clients in a clear and professional format. Follow up on proposals and estimates to support project pipeline and customer engagement. Distribute information to clients, team members, and partners to keep everyone aligned. Office & Administrative Support Answer incoming calls and manage service requests with professionalism and urgency. Perform general office administration tasks, including maintaining a clean, organized workspace and ensuring the office is neat at the end of each day. Manage website content updates (photos, text, reviews, and announcements) to coincide with completed jobs in real time. Oversee photo quality control for job sites and marketing purposes. Oversee weekly blog post topics Assist with internal workflow improvements and administrative systems. Maintain current and accurate company registration profiles with vendors, public agencies, and partners. Complete general administrative support tasks away from the office and meet clients in the field as requested. Conduct research for principals as directed. Requirements Valid drivers license and a clean driving record (occasional off-site tasks required). Experience in customer service, office administration, or construction/contractor-related environments preferred. Strong organizational skills with the ability to manage multiple tasks and priorities. Excellent communication skillsboth written and verbal. Familiarity with typical CRM platforms and general digital tools (email, spreadsheets). We will train you on our roofing-specific CRM. Ability to work independently while keeping the team informed. Professional, courteous, and solution-oriented attitude. Physical Requirements: Prolonged sitting at a desk or workstation. Occasional standing or walking, such as to meetings, printers, or break areas. Repetitive hand and finger movements, including typing and using a mouse. Use of standard office equipment, such as computers, phones, copiers, and scanners. Visual acuity to read screens, documents, and fine print. Light lifting, typically up to 1015 pounds (e.g., files, boxes of paper, laptops). Fine motor skills for tasks like filing, writing, or data entry. Why Join Us? Work with a reputable, growing roofing company that values initiative and high standards. Opportunity to make a visible impact on customer satisfaction and operational efficiency. Supportive leadership and a collaborative working environment. This is a growth position. Our companys strategic growth plan will provide opportunities for personal growth, extensive training, and career advancement. This is a full-time, non-exempt position. The compensation range is $25 - $35 per hour, commensurate with experience. Company benefits, including a 401(k) plan and medical insurance, are available after a probationary period. How to Apply Please send your resume and a brief cover letter that outlines your experience and interest in the role. We look forward to meeting the next key member of our team! We are an Equal Opportunity Employer.

We're looking for a Voice of the Customer Operations Manager to join Procore's Customer Marketing Team. In this role, you'll manage our VOC tools and operations, enabling the collection and analysis of personalized, journey-oriented insights that accurately reflect our customers' experiences. Your technical expertise will help Procore understand our customers to truly improve the lives of everyone in construction. As a Voice of the Customer Operations Manager, you'll partner with teams across Procore at all levels to use our VOC tools and design workflows that capture new feedback. Use your Qualtrics CX and Research skills, understanding of AI and VOC, and carefully crafted enablement to make every customer a valued partner and trusted voice in construction. You'll be shaping the future of how Procore listens to and acts upon customer feedback-join us and help build better together. This position reports into Manager, Voice of the Customer and will be based in our Austin, TX office. We're looking for someone to join us immediately. What you'll do: * Optimize the VoC ecosystem (Qualtrics, Unwrap.ai) to ensure scalable, integrated, and robust feedback solutions. * Implement advanced workflows and tools like dynamic site intercepts to enable real-time, personalized feedback collection. * Manage and document SOPs and system configurations while troubleshooting issues to guarantee data integrity and platform reliability. * Partner with stakeholders and marketing teams to accurately capture requirements, localize survey content, and activate our advocates * Empower internal teams to leverage customer intelligence by managing user access and optimizing system utilization. * Align qualitative feedback with quantitative metrics to uncover actionable insights that directly reduce customer churn. * Drive operational excellence to increase survey insights, demonstrating direct business impact on customer retention. * Design behavior-driven triggers that illuminate customer pain points and directly contribute to strategic improvements. What we're looking for: * Bachelor's degree or equivalent work experience required. * 3+ years of administration experience in Qualtrics or 2+ years of Qualtrics Technical Account Management or Implementations experience. * Demonstrated expertise in Qualtrics administration, including workflows, libraries, and managing projects. * Deep knowledge of VoC metrics (NPS, CSAT) and their limitations, plus an understanding of AI-driven text analytics to interpret unstructured feedback. * Keen eye for accuracy and detail in process development; JIRA proficiency is preferred. * Strong ownership mindset with the initiative to identify opportunities, develop inspiring plans, and ensure execution through measured results. * Independent and curious nature, with the self-awareness to recognize knowledge gaps and seek guidance when necessary. * Ability to thrive in a dynamic environment that encourages openness, collaboration, and continuous improvement. Additional Information Base Pay Range: 114,400.00 - 157,300.00 USD Annual For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.