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Park National Bank jobs - 899 jobs

  • Management Associate

    Park National Bank 3.8company rating

    Park National Bank job in Newark, OH

    *** This year we are prioritizing applications from our internal associate population and past intern participants. If you do not meet that criteria, you may still apply but you may not receive additional follow up on next steps in the process. *** *** Sponsorship is not available for this role*** RESPONSIBILITIES Develops an understanding of department operations, processes, procedures, and performance standards in each rotation Leads and/or contributes to assigned projects and daily work in each line of business rotation Presents project results to appropriate audience as requested Actively participates in Management Associate development meetings and/or conferences; may lead designated discussion groups Build relationships by networking with associates, leaders, and executives across the organization Completes required trainings in a timely manner and seeks out additional learning and development opportunities Participates in end of rotation performance reviews and provides detailed feedback on their experience in each rotation, including suggestions for improvement Engage in community involvement and volunteer opportunities as identified Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Consistently deliver high-quality service aligned with our Serving More standards Other duties as assigned COMPETENCIES Strong interpersonal and customer service skills Effective written and verbal communication Ability to understand and follow directions Adaptability to change Basic computer proficiency Strong organizational skills and attention to detail Analytical thinking and problem-solving ability Ability to manage multiple priorities Technical aptitude Collaborative relationship-building Team-oriented mindset REQUIRED EDUCATION High School Diploma or Equivalent Bachelors Degree - 3.0 Minimum GPA ADDITIONAL INFORMATION Please be sure to attach a copy of your most recent unofficial transcript when attaching your resume SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information. TRAVEL Travel within the Park footprint will be required and will fluctuate based on the rotation. Frequency and locations may vary depending on business needs.
    $63k-96k yearly est. 60d+ ago
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  • Internal Communications Specialist

    Park National Bank 3.8company rating

    Park National Bank job in Ohio

    JOB RESPONSIBILITIES * Write and edit various internal communication pieces, such as intranet articles, talking points, * Q&A responses, fact sheets, video scripts, presentations, online/digital content, and email messages * Research and coordinate information on assigned topics; determine relevance of information to target audiences and appropriate method for distribution * Analyze data and feedback to help determine ways to improve audience engagement * Contribute to creative themes and techniques employed by the team * Identify strategic opportunities and recommend opportunities for improvements * Support and assist with special projects, meetings, presentations and events (both virtual and live) * Own weekly associate content program in support of internal comms goals, including overseeing * ideation, writing content, managing approval flow, and reporting on any outcomes or measures of success * Edit and proofread internal communications for teammates and internal clients * Assist with executive level communication, such as all-associate emails * Manage internal digital channels as needed * Integrate Park's employer brand consistently across all communications and channels. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPENTENCIES * Previous Banking experience a plus * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Leadership/Management Skills * Ability to influence others * Ability to build collaborative relationships * Ability to develop or mentor others * Organizational Skills/Detail Oriented * Analytical Thinking * Able to Multi-Task or Juggle Priorities * Problem/Situation Analysis * Technical Expertise * Strategic Planning and Decision Making * Creativity * Highly skilled in writing, editing, & proofreading EDUCATION AND EXPERIENCE * Must possess a high school diploma or equivalent * Bachelor's Degree related to communication, publish relations, or journalism TRAVEL REQUIREMENTS Travel throughout Bank's footprint as needed for events and determined by business need. Physical Requirements: This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This position is hourly and non-exempt. This position is remote - candidate must live within Park's footprint.
    $50k-84k yearly est. 26d ago
  • Mortgage Loan Sales

    First National Bank (FNB Corp 3.7company rating

    Columbus, OH job

    Primary Office Location: 250 East Broad Street Suite 1720. Columbus, Ohio. 43215. Join our team. Make a difference - for us and for your future. Mortgage Banking Consultant Business Unit: Mortgage Administration Reports to: Varies based on assignment Position Overview: This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals. Primary Responsibilities: Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals. Counsels customers on lending options and solutions to meet their needs. Supports and facilitates key banking partnerships. Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations. Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Ability to use general office equipment Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Basic Level MS PowerPoint - Basic Level BS or BA degree preferred. Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $38k-43k yearly est. Auto-Apply 47d ago
  • Sr Application Penetration Tester

    Keybank 4.4company rating

    Brooklyn, OH job

    Serves as a senior technical lead for application security pen tests, secure code reviews, application design reviews, threat modeling, and processes, tools, and security automation for the Corporate Information Security (CIS) Cyber Application and Cloud Defense team. Works closely with cloud, SaaS, and policy as code programs to ensure secure configuration baselines are defined, implemented, and monitored. All associated efforts are to promote and advance information security processes and culture, and must reflect compliance with best practices, applicable federal and industry regulations, as well as company information security policies and standards. Job Description Required Qualifications: Bachelor's degree preferred; equivalent experience of 8 or more years of combined experience within information technology or information security is acceptable Qualified candidate will include 8+ years of broadly based progressive experience in information systems or information security environments or software engineering Qualified candidate must have experience or be well-versed in development technologies such as Java, Node, or .NET frameworks and have a thorough understanding of web application design and frameworks. Qualified candidate must be able to perform comprehensive static, dynamic, and manual application testing following industry-standard testing methodologies and has experience with one or more application review tools such as Snyk, Fortify, Checkmarx, Veracode, Burp Suite, Webinspect, Prisma Cloud, Prisma Compute, Cortex Cloud, CI/CD pipelines, or GitLab security scanners. Ability to be a technical lead for an enterprise-wide information security program and processes related to comprehensive application security testing, secure application design, application threat modeling, cloud security, SaaS security, and AI security. A strong drive to follow new and emerging technologies and application design patterns, assess potential risks, and proactively drive adoption and implementation of appropriate controls by development and infrastructure teams Must be able to use command line tools on Mac workstations. Ability to write shell scripts, python scripts, PowerShell scripts, CI/CD pipeline tasks and implement automation workflows using APIs Ability to build and sustain collaborative relationships with multiple constituencies Ability to translate information security terminology into terms understandable to diverse groups Excellent written and oral communication skills Excellent analytical and problem-solving skills Excellent facilitation and negotiation skills Ability to work independently Ability to multi-task and manage competing priorities Detail oriented Commitment to teamwork Ability to drive Continuous Improvement efforts Preferred Skills Background in application security, application design patterns, DevSecOps practices, cloud security, DevSecOps practices, SaaS security, and AI security Strong technical knowledge of application development practices and ability to work closely with development and infrastructure teams Ability to threat model applications and emerging technologies Knowledge of existing AI design patterns, risks, and controls Knowledge of AI-related attacks and ability to pen test applications using AI technology Able to guide application and infrastructure teams on application security remediation Able to manage development projects with work intake, sprints, and planned releases Background in information security and or organizational communication within the financial services industry Understanding of federal and industry regulations associated with information security, such as Sarbanes-Oxley, HIPAA, GLBA, etc. Understanding of application security and cloud security frameworks and standards, such as NIST, CIS, CSA, OWASP, etc. Knowledge of systems architecture such as network and distributed systems, and or mainframe systems Knowledge of security services such as firewalls, IDS, vulnerability assessment, and authentication Professional certification (GWAPT, OSWE, BSCP, CISSP, or Google Professional Cloud Security Engineer) is desirable Essential Job Function: Conducts comprehensive application security testing Participates in application threat modeling and tabletop exercises Coordinates the development, implementation, and administration of application security policies and standards Coordinates and oversees the work of junior team members in application security Development and other operational tasks to maintain the Application Security testing and DevSecOps program within the Cyber Application and Cloud Defense team Coordinates remediation prioritization and triage efforts for the application security program Coordinates the development, implementation, and promotion of effective information security awareness within the organization with the goal of making all employees, contractors, alliances, and other third parties security aware Monitors compliance with the organization's information security policies and standards among employees, contractors, alliances, and other third parties, facilitating remediation by referring problems to appropriate department managers for resolution Promotes the availability, integrity, and confidentiality of company data, regardless of medium Provides direction, guidance, and opinions regarding information security awareness, communication, policies, and standards Assists with the development of information security training to all employees, contractors, alliances, and other third parties, as required. Ensures sponsored training conforms to existing policies and standards Directs the timely dissemination of information security information Serves as an internal information security consultant and liaison to all areas of the organization as a daily activity Communicate the practical implications of information security decisions, issues, and plans to the organization Monitors advancements in information security methodologies and technologies Monitors changes in legislation standards that may affect information security Participates in enterprise-wide information security architecture discussions, as required Selects and or works with external vendors, outside consultants, and other third parties to improve information security, as required Attends conferences and training as required to maintain proficiency COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote
    $94k-175k yearly Auto-Apply 13d ago
  • Relationship Associate

    The First National Bank of Dennison 3.7company rating

    Dennison, OH job

    The Relationship Associate is responsible for conducting front line cash drawer transactions in an accurate and timely manner. Also responsible for maintaining existing relationships and generating new relationships and servicing all specific branch deposit products and services. Exceptional customer service while maintaining essential controls and safeguards is mandatory. * Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement and enters deposits into computer records. * Cashes checks and processes withdrawals, pays out money after verification of signatures and customer balances * Places holds on accounts for uncollected funds * Counts checks and packages coins and currency * Promotes and explains other financial institutions services such as safe deposit boxes, money orders or checks * Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into the computer. Generates customer receipts * Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary * Ensures the teller station is properly stocked with tickets, supplies and forms * Ensures the teller station is properly locked and secure when leaving the station * Reports malfunctions of teller terminals and other equipment used at the teller station promptly to the supervisor * Is responsible for checking night depository bags and recording proper information on the log and processing transactions * Represents the financial institution at community affairs and civic organizations * Answers the phone and customer questions and provides timely response to customer inquiries. * Provides efficient and courteous customer service * Scan work as needed * Be able to work at any branch when needed and provide coverage for vacations and sick days * Be able to work both Wednesdays and Saturdays plus any other days of the week needed by the Bank up to 29 hours a week * Other duties as assigned Characteristics/ Requirements: * Positive attitude and works well with others * Professional appearance required * High School Diploma * Demonstrated history of taking on additional tasks * Provide quality customer service and good decision making and sensitivity to handling confidential information * Prompt, organized and efficient * Proficient computer skills and ability to operate standard office equipment * Good interpersonal communication skills
    $28k-33k yearly est. 35d ago
  • Commercial Banker

    First National Bank (FNB Corp 3.7company rating

    Cleveland, OH job

    Primary Office Location: 55 Public Square Suit 105. Cleveland, Ohio. 44113. Join our team. Make a difference - for us and for your future. Commercial Banker 3 Business Unit: Commercial Banking Reports To: Commercial Banking Team Leader This position is primarily responsible for developing new and existing commercial loan business relationships, administering a portfolio of commercial loans, determining the credit worthiness of borrowers, monitoring loan performance, preparing commercial loans for presentation and promoting the Bank's image in the community in order to meet or exceed commercial loan quality, profitability, growth and service objectives. The incumbent provides the highest quality of service to every customer. Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services and to promote the Bank's image within limits of current budget and mix of products to develop new and expand existing commercial loan business and achieve profit and growth objectives. Administers a portfolio of commercial loans by preparing loans that meet credit quality, profitability, growth and service requirements as determined by portfolio yield, loss ratio, delinquency rate and other measures to achieve profit and growth objectives. Determines the credit worthiness of borrowers by making sound analysis of their financial condition, ability to repay the loan and the net realizable value of the collateral in accordance with established policy and procedure to ensure a portfolio of commercial loans that meet the Bank's quality standards. Monitors loan performance by maintaining contact with borrowers, monitoring the financial condition of borrowers and resolving problems and when appropriate waiving a request for financial statements according to established policies, procedures and regulations in an accurate and timely manner to reduce risk the Bank might incur from collateral deterioration or borrowers' inability to pay. Prepares loan documents that are in compliance with bank regulations for presentation, presents loans that are above the incumbent's lending limit to the loan committee or officer with higher lending limits communicating all elements of the loan to ensure compliance with regulations and to enhance the ability to make sound credit decisions. Promotes the Bank's image in the community by participating in community activities, coordinating community development efforts, promoting involvement and participation in community service organizations to assist in compliance with the Community Reinvestment Act, presents a favorable image in the community and establishes contacts that could generate new business. Develops and maintains an adequate level of knowledge in Commercial Banking, general banking and business development matters and demonstrates personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees to ensure an acceptable degree of performance. Implements all compliance policies and procedures within the department and ensures the department staff receives adequate regulatory compliance training to perform job functions in compliance with regulatory requirements and standards, follows corporate Compliance policies and procedures and cooperates fully with all internal and external compliance reviews and examinations. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: BA or BS Minimum Years Experience: 10 Special Skills: Excellent project management skills Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word - Intermediate Level MS Excel - Intermediate Level MS PowerPoint - Intermediate Level Experience in a lending banking position and in an equivalent customer focused position. Knowledge of banking laws and regulations. Experience in community and civic activities. Special Licenses and Certificates: N/A Physical Requirements: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $51k-57k yearly est. Auto-Apply 20d ago
  • Treasury Management Advisor III - Corporate Healthcare

    Huntington Bancshares Inc. 4.4company rating

    Remote or Cleveland, OH job

    As a Treasury Management Advisor III - Corporate Healthcare, you will play a pivotal role in driving the growth and success of our treasury management business at Huntington Bank. You will deliver sophisticated treasury solutions tailored to complex business needs and take full ownership of the sales cycle for cash management, liquidity, card, and merchant services deals. This includes the full sales cycle, from initial prospecting and consultative discovery through proposal, negotiation, and implementation. In this role, you will act as a trusted advisor to both clients and prospects, providing insightful guidance and strategic advice on treasury management practices. Your ability to understand and anticipate the unique requirements of each client will be crucial in delivering value-added solutions that enhance their financial operations. Duties & Responsibilities * Strategic Business Development: Target and win opportunities with large, complex clients using advanced consultative selling techniques * Existing Client Management: Leverage your expertise to maintain and expand existing customer relationships, ensuring that our clients receive exceptional service and tailored solutions to meet their financial needs * Customized Solution Design: Lead the design of complex treasury solutions, coordinating with product specialists to address client needs * Product Pricing and Structuring: Develop and implement competitive pricing strategies and product structures tailored to meet the specific client needs * Negotiation & Deal Closing: Handle negotiations on pricing, contracts, and service-level agreements * Implementation Oversight: Ensure seamless transition from sales to implementation, coordinating with various teams * Client Portfolio Leadership: Oversee portfolio performance, ensuring revenue growth and high utilization of treasury solutions * Risk Management & Compliance: Manage risk and ensure compliance with relevant regulations * Sales Performance Management: Maintain and manage weekly and monthly sales results, ensuring timely and accurate pipeline management and monitoring to achieve sales targets * Strategic Contribution: Contribute to high-level sales strategy and product development feedback Basic Qualifications: * 8+ years' experience working with Healthcare Banking clients with revenues of $500 million and above, including both for-profit and non-profit organizations across a national footprint. * 8+ years' experience addressing the complex financial needs of healthcare providers-such as hospitals, physician practices, skilled nursing facilities, and senior living communities with a strong understanding of healthcare revenue cycle management and patient payment solutions. * Bachelor's degree in business or related field Preferred Qualifications: * Proven leadership and mentoring capabilities * Strong understanding of risk management and regulatory awareness * Certified Treasury Professional (CTP) or equivalent high-level treasury certification * Master's degree (MBA or similar) in a relevant field * Recognition for outstanding performance in treasury services sales or corporate banking * Established network of industry contacts and involvement in industry associations * Deep knowledge of treasury services/products and industry applications * Proven high sales performance and client relationship growth * Excellent communication, negotiation and presentation skills * Strong analytical and strategic planning abilities * Proficient in treasury technology and systems #LI-Hybrid #LI-BM1 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Applications Accepted Through: 01/01/2026 Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled. Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $93,000 - $189,000.00 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $46k-68k yearly est. Auto-Apply 18d ago
  • Call Center Representative 1

    The Community Bank 4.2company rating

    Zanesville, OH job

    Job Description Summary: Works closely with other Call Center Customer Care team members, other Bank personnel and departments to provide outstanding service for customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Customer Care Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to the customer to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Recommend and/or promote products or services that may suit the customer needs. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Responsible for researching and resolving customer and internal employees' inquiries via telephone, email and/or Banno messages Provides customer support for electronic banking products and services, including Digital Banking, Bill Payment, Mobile Banking, Online Account Opening, and Debit Card inquiries. Resolves customer inquiries and issues promptly regarding new accounts, existing accounts, loans, payments, automatic transfers, and interest rates in a professional and supportive manner. Cross-sells Bank services and supports all functions within the Call Center. Positively represents the Bank's culture and values by building lasting relationships with customers, other Customer Care Call Center team members, and Bank employees based on trust and reliability. Completes and maintains related account maintenance. Completes research and resolves documentation errors or discrepancies. Provides information to customers on Bank policies, procedures and programs. Adheres to Call Center performance metrics to ensure service levels and customer expectations are consistently achieved. Maintains and projects the Banks professional reputation through professional and courteous interactions with customers and other Bank employees. Completes ongoing internal education opportunities to sustain broad base of product, service and applications/technical knowledge. Individually participates in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks Maintains awareness of and adheres to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and applies them to daily tasks Assist customers and internal employees with OpenAnywhere questions Assists in resetting customer and employee passwords in adherence with Bank policy and procedures. Other duties as assigned. Follows and supports the Bank's policies and procedures accurately. Positively represents the Company's culture and values. Achieves annual goals as assigned. Completes annual required regulatory training and Cybersecurity curriculums as assigned. Completion of the General Knowledge Assessment in the first 90 days of employment. Supervisory Responsibilities No Supervisory Responsibilities Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledgeable: Knowledge of the inner processes of the Bank, products and services and the associated application used to provide the Bank's products and services. Detail-Oriented: Listens carefully to customers and be able to notice small details to provide accurate responses to customers. Organized: Able to take quick notes, access Customer Relationship Management (CRM) systems and track recorded conversations while speaking to customers. Flexible: Adapt to unique customer queries and situations. Friendly/Empathetic: Understands a situation from a customer's perspective and has a positive attitude toward people, even when dealing with difficult problems. Calm Under Pressure: Able to handle a large number of customer calls each day and maintain composure in stressful situations. Effective Communicator: Effectively communicate with customers with great verbal and written skills. Efficient: Responds to customers in a timely manner and proactive in anticipating customer needs. Education, Training and/or Experience High school diploma or general education degree (GED); and two years of banking experience and/or training; or equivalent combination of education and experience. Must have or are willing to acquire and continue to acquire additional working knowledge of all products and services offered by the Bank and associated applications they reside on. Sales experience is preferred. Language Skills Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to Executive Management, public groups, and/or Boards of Directors. Mathematical Skills Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certifications, Licenses, Registrations Valid Ohio Driver License Completion of the General Knowledge Assessment in the first 90 days of employment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
    $32k-37k yearly est. 11d ago
  • Wealth Management Portfolio Manager

    Park National Bank 3.8company rating

    Park National Bank job in Newark, OH

    JOB RESPONSIBILITIES * Responsible for managing, evaluating, and monitoring investment portfolios for trust & investment clients * Meet with prospective clients to discuss their financial objectives and risk tolerances, and present tailored solutions. * Establish and implement investment objectives on a client-by-client basis. * Communicate performance results and conduct presentations on the markets, products, strategies, etc. as needed. * Review, analyze and restructure client portfolios on an ongoing basis to maintain compliance with the account objective in the context of the assessed client needs and risk tolerances. * Complete all regulatory reviews. * Advise and mentor new Portfolio Managers, when applicable. * Evaluate mutual fund portfolios and other models used for global rebalancing. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned DESIRED KNOWLEDGE, SKILLS AND ABILITIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Leadership/Management Skills * Ability to influence others * Ability to build collaborative relationships * Organizational Skills/Detail Oriented * Analytical Thinking * Able to Multi-Task or Juggle Priorities * Problem/Situation Analysis * Technical Expertise * Strategic Planning and Decision Making * Creativity * Ability to develop or mentor others * Ability to work as part of a team EDUCATION AND EXPERIENCE * Must possess high school diploma or equivalent * Bachelor's degree in business or equivalent combination and work experience * 2-4 years of specialization experience SCHEDULE Department hours are Monday through Friday 8 am to 5 pm. This position is salary, exempt, and full-time. A minimum 40 hours is required. Early morning and evening appointments as needed. This is a hybrid role and will require travel between our Downtown Columbus and Newark, Ohio offices. Physical Requirements: This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.
    $87k-119k yearly est. 41d ago
  • Commercial Credit Analyst II/III

    Park National Bank 3.8company rating

    Park National Bank job in Columbus, OH

    * This role is not eligible for sponsorship* RESPONSIBILITIES * Soundly apply the bank's credit culture and credit policies; is considered a policy expert * Use independent judgment and critical thinking in the compilation of key financial data for the accurate representation of credit risk in loan requests including global cash flow analysis, collateral analysis, industry analysis, management analysis, and overall repayment capacity * Independently complete underwriting in accordance with current regulations, compliance terms, bank policy, and legal requirements * Accept credit requests directly from borrowers; make initial decision with regard to declination or proceeding in the credit request process * Recommend appropriate risk grade, supporting the grade with risks, mitigants, and strengths * Considered a valuable resource for the credit write-up/template and tax return analysis * Proactively assist the Commercial Lenders in portfolio management functions including seeking out and assisting in the annual review process, loan review preparation, and in regulatory examinations; may manage said processes and examinations * Spread financial statements and tax returns and analyze historical performance; review proformas for reasonableness * Develop appropriate loan covenants to provide advance warning of potential credit risk and mitigate losses; develop proper loan structures * Assist in the training of junior analysts as needed; may manage a small group of other credit analysts or related positions * Review and analyze appraisals for market, credit, construction, and economic risks * Understand more complicated loan documents; assist Commercial Lenders in working with outside legal counsel to prepare and execute loan documentation * Participate in customer meetings; independently inspect properties; prepare customer communication on behalf of the Commercial Lender; handle simple loan closings for the Commercial Lender; work with customers in obtaining updated financial statements * Assist Commercial Lenders with presenting loan requests to approvers, Senior Lenders, and Loan Committee as needed; attend and participate in other meetings; may present credit requests on behalf of Commercial Lenders * Obtain, analyze, and incorporate third-party borrower information (e.g., credit reports); research inconsistencies * Maintain data integrity * Prepare pertinent reports, track financial information and receipt thereof * Work with the Commercial Lender on classified assets and reporting thereof * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks. * Deliver a consistent, high level of service within our Serving More standards. * Other duties as assigned. COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Analytical Thinking * Problem/Situation Analysis * Technical Expertise * Ability to build collaborative relationships * Ability to develop or mentor others * Ability to work as part of a team SCHEDULE Typical office hours are M-F 8a-5p. This position is exempt and full-time. A minimum 40 hours is required per week. Additional time may be necessary based on customer and bank needs. This position is eligible for a flexible work arrangement with opportunity to work both in office and remotely. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE Bachelor's degree in a business field, preferably finance or accounting. Other concentrations will be considered with at least five years relevant experience required TRAVEL REQUIREMENTS Travel to customers and prospects is expected PHYSICAL REQUIREMENTS This position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time and be able to be in constant communication with coworkers, customers, or stakeholders to discuss and observe facts and data in order to exchange accurate information. The Park Brand You belong at Park. Our doors are open to everyone - no matter where you're coming from or where you want to go from here. Mission To promote the long-term prosperity of the people and the organizations we serve. Who We Are Community banking teams are bound by everything that matters most: by the way we serve our customers.; by the way we show up for our communities; by the way we celebrate everyone's biggest, best moments; by the way we're here for one another on the days we need support; and by our love of neighbors and neighborhoods. Together, our family proudly shares who we are and who we've always been. United and strong, we serve our customers and communities more. Brand Essence A family of community banking teams who, together, serve more - more businesses, more families, more community needs, more access for more people like you and me.
    $50k-68k yearly est. 47d ago
  • Merchant Services Sales Consultant

    First National Bank (FNB Corp 3.7company rating

    Cleveland, OH job

    Primary Office Location: 55 Public Square Suit 105. Cleveland, Ohio. 44113. Join our team. Make a difference - for us and for your future. Merchant Services Sales Representative 2 Business Unit: Treasury Management Reports to: Varies Based on Assignment Position Overview: Focuses on utilizing referrals from Treasury Management Sales Representatives, commercial lenders and branch personnel to sell merchant services. Obtains accounts that may lead to business customers moving their entire banking relationships to the corporation and increasing fee income. The incumbent is responsible to work independently to provide excellent customer service and complete the sale. Primary Responsibilities: Performs the sales function throughout the assigned region of the Bank. Acts upon referrals and makes initial in person client contact to review processing options, develop pricing proposals and follows up with clients to close sales and manage implementation processes. Develops solid working relationships with Treasury Managements sales staff, commercial lenders and relationship managers to strategize options for various FNB products/services. Attends FNB market managers meetings. Determines appropriate level of product pricing for clients which balances meeting competitive situations and the corporation's margin objectives. Utilizes shared files including pricing and proposal information. Required to record sales activities and provide sales performance updates to Manager or Team Leader. Manages a portfolio of high volume merchants. Required to meet in person annually with top clients as assigned by Manager or Team Leader. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3 Skills Required to Perform the Primary Responsibilities of this Position: Detail-oriented Excellent communication skills, both written and verbal Excellent customer service skills Ability to use general office equipment Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Intermediate Level MS PowerPoint - Basic Level Experience in general banking. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: Frequent driving (car, van, truck) Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $55k-64k yearly est. Auto-Apply 45d ago
  • Project Manager in Data and Analytics Team (Operational Activities for Strategic Projects and Initiatives)

    Keybank 4.4company rating

    Brooklyn, OH job

    The Project Manager leads small/mid-size projects or phases of a larger project, which usually impact a Line of Business (LOB) and/or functional areas. They take projects from planning through final implementation using standard project management and change management and risk management methodologies and concepts. The role is responsible for setting expectations for project stakeholders through planning activities and maintains transparency via communication & reporting channels. The Project Manager establishes and maintains a collaborative trusted advisor relationship. This specific role will streamline and execute key operational activities for employee engagement, event planning and logistics, onboarding coordination, internal website design and maintenance, in-person meeting assistance, and organizational email box orchestration. Essential Functions Works with business leader to define scope; manages project scope, scope changes, objectives, requirements, deliverables, and value proposition that support the diverse business goals and interests of multiple stakeholders. Develops integrated project plan; identifies and manages project dependencies and critical paths; and tracks/reports project checkpoints as well as status while adhering to project policy standards; ensures potential impacts to external client experience are addressed in project solution/plan. Understands various project delivery methodologies such as waterfall, agile, etc. Feels comfortable coordinating with all types of projects. Leads communication planning, execution and reporting with project team members; liaises with key stakeholders. Develop change management planning, design and implementation including communication and training. Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/mitigating actions. Supports business case development; performs project initiation activities; and administers project checkpoints to drive delivery and mitigate/resolve bottlenecks. Responsible for gathering estimates from resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; may support on/off-boarding; and monitors/manages performance for vendor labor resources. Responsible for project budget and financials continuously throughout project. Able to facilitate and execute budgetary requests independently, while adhering to project and company standards. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Bachelor's Degree (preferred) OR equivalent experience (required) Work Experience Minimum 3 years of relevant experience (required) Skills Experience with effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Working Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Working Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Working Knowledge of techniques to successfully effect change in an organization and ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment. Extensive Experience with effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Working Knowledge of effective team building techniques; ability to form and manage effective teams. Working Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there. Working Knowledge of project planning; ability to utilize a variety of specific tools and techniques for planning, estimating, resourcing and scheduling IT projects. Working Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule. Working Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications. Working Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals. Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category Hybrid (2+ days) Minimum of two days a week in office however there may be additional days needed based on business needs and onsite events. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $68,000.00 - $103,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 12/23/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote
    $68k-103k yearly Auto-Apply 15d ago
  • Marketing Data Analyst

    Park National Bank 3.8company rating

    Park National Bank job in Ohio

    Note: This position is open to candidates at either the Marketing Data Analyst or Senior Marketing Data Analyst level, depending on experience and qualifications. JOB RESPONSIBILITIES * Analyze large datasets from various sources to identify trends and provide insights to inform business decisions and guide budget allocation * Assess channel effectiveness through media mix and multi-touch attribution to evaluate effectiveness of various touchpoints on conversions * Develop, automate and maintain dashboards to analyze marketing campaign performance, spend, tactics, conversions and customer behavior * Lead the analysis and optimization across traditional and digital marketing channels, including direct mail, email, paid and organic media, to maximize ROI and improve targeting and spend efficiency * Present campaign insights and optimization recommendations to stakeholders across product and marketing teams * Define success metrics and deliver actionable insights through dashboards, presentations and recurring reports * Ensure data quality and integrity by implementing data validation and verification processes * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPENTENCIES * Previous Banking experience a plus * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Leadership/Management Skills * Ability to influence others * Ability to build collaborative relationships * Ability to develop or mentor others * Organizational Skills/Detail Oriented * Analytical Thinking * Able to Multi-Task or Juggle Priorities * Problem/Situation Analysis * Technical Expertise * Strategic Planning and Decision Making * Creativity EDUCATION AND EXPERIENCE * Minimum Years of Experience Specialization - 4-6 Years Proficient in data visualization tools (Tableau, Power BI), Google Analytics 4, Google Tag Manager, paid advertising platforms (Google Ads, Meta Ads Manager) * Must possess a high school diploma or equivalent * Preferred 4 Year / Bachelors Degree Bachelor's degree in Data Science, Statistics, Marketing, Business or related field * TRAVEL REQUIREMENTS Travel limited to attending meetings or training sessions as needed. Will travel quarterly for meetings in Newark, Ohio. Candidate must live within Park footprint. Physical Requirements: This position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time and be able to be in constant communication with coworkers, customers, and/or stakeholders to discuss and observe facts and data in order to exchange accurate information SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This position is salary and exempt. ADDITIONAL INFORMATION This role is ideal for someone who is energized by solving complex problems, persistent in interpreting data and skilled at communicating how to turn results into data-driven solutions. Prior banking experience is a plus! You're a data storyteller who can connect the dots between marketing results and business outcomes. You'll be the go-to expert for analytics, helping us understand what's working, what's not working and where to go next. You have excellent communication and organizational skills, with the ability to find solutions and drive alignment across cross-functional teams. You're a self-starter who's not only technically skilled but also curious, proactive, loves taking initiative and ready to provide suggestions to grow the business You're experienced working and communicating with relevant stakeholders across a matrixed organization You can influence and collaborate with management teams, and have a strong sense of urgency and ability to meet commitments
    $47k-66k yearly est. 33d ago
  • Teller - Mount Gilead Office

    Park National Bank 3.8company rating

    Park National Bank job in Mount Gilead, OH

    *Role not eligible for sponsorship* RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Complete transaction processing timely, accurately, and in accordance with bank procedures Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. Refer loan and deposit customers or prospects to subject matter experts Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. Utilize product knowledge to assist customers and suggest products and services to meet their needs Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations Complete periodic in-branch communication and promotion activities specific to the office, if applicable. Communicate recommendations for improved work flow and service to customers. Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Ability to work as part of a team Active listening skills with an ability to proactively identify and recommend products and services Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am-6:00pm and Saturday 9:00am to 2:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week.
    $31k-34k yearly est. 4d ago
  • Treasury Management Officer III

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Member of a highly productive, industry leading team of treasury professionals. Responsible for business development (new and cross-selling), client service excellence, client retention, and client consultation. Revenue growth and client retention are paramount. Self sourcing, networking externally, and partnering with key team members (within the local affiliate and/or group) to drive business. Responsible to prospect with internal partners. Work with a One Bank team to understand clients and prospects business environments, strategies, and industries to best determine the financial needs and appropriate working capital management solutions to provide. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Must be able to persuasively articulate Fifth Third's value proposition to both internal and external clients to influence the outcome within the sales process. Demonstrate ability to identify client needs and the ability to present working capital solutions to clients and prospects. Demonstrate ability to understand payment and commerce solutions/ processes. Demonstrate proficiency in knowledge of all strategic TM solutions and their benefits to our clients. Understand competitions' capabilities and gaps and how to position 5/3's services against them. Prepares and deliver quarterly client service reviews to clients. Expected to develop personal relationships with C-suite and senior management decision makers at client and prospect organizations. Devise and execute a plan to exceed sales goals. Accountable for the development of a sales pipeline of both new and cross-sell opportunities and appropriately managing those to a win/loss decision. Actively manage a pipeline using the CRM tool. Maintain lines of communications with RMs individually and as a group. Review sales goals with RMs and ensure RMs are advised of calling strategies. Educate and advise RMs of new TM product development initiatives. Assess knowledge level of individual RMs and bring each up to a minimum standard. Partner with RMs to provide recommendations on sales opportunities to include sales to new prospects and cross-sell opportunities to existing clients. Work closely with assigned client specialists to ensure excellent client service on an on-going basis. Assist with general bank communications to clients. Take ownership and deliver timely resolution of client issues. Develop knowledge of internal resources for accurate response to client issues. Understand and communicate implementation time-line to align with client expectations. Ensure proper account documentation and all requisite agreement execution. Communicate recurring or serious product issues to management. Recommend viable solutions to improve client service. Understands, appreciates, and promotes the history of 5/3 Bank, its financial position, operating model and commitment to a positive client experience. MINIMUM KNOWLEDGE AND SKILLS REQUIRED: Undergraduate degree is required. MBA or advanced degree is desirable. CTP certification is strongly encouraged. Minimum of 2 years Wholesale/Commercial Banking experience, prefer at least 1 to 3 years of experience in a financial services sales environment is preferred. Demonstrated record of consistently exceeding performance goals. Possess a strong desire to constantly strive to improve oneself. Must have strong client interaction skills and has demonstrated the ability to influence the outcome of a sales process. Requires the aptitude for powerful presentations and negotiation skills with internal and external clients. Demonstrated ability to articulate the benefits of strong working capital management solutions to clients. Proven product and sales knowledge sufficient to help mentor new team members. Demonstrated knowledge of a wide array of treasury management products. Excellent oral and written skills. Basic proficiency in PC software (MS Office). Technical Treasury Management competencies. Understanding of Treasury Management products and solutions. Ability to build new & existing client relationships. Ability to evaluate client needs. Basic understanding of financial statement analysis. Treasury Management Officer III At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $84k-100k yearly est. Auto-Apply 60d+ ago
  • Merchant Senior Client Service Specialist, Installation & Technical Support

    Keybank 4.4company rating

    Homeworth, OH job

    Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 2 days per week at the nearest KeyBank office (non-branch location). Remote Option: If the selected candidate lives outside of KeyBank's geographic footprint, the position will be considered fully remote. Job Summary The Installation and Technical Support Team is part of the Commercial Onboarding & Servicing (COS) ecosystem. COS consists of five functions: Commercialization & COS Capabilities, Commercial Digital, Employee Experience & Issue Resolution, Onboarding and Servicing. We strive for seamless, transparent, accountable client experiences, enabling and deepening client relationships and retention. (COS) is building a sustainable, scalable, and digitally enabled operating model, all while empowering, promoting, and enhancing client and employee experience. At Key Bank, our client relationships are our top priority. We are looking for a dedicated and personable Installation & Technical Support (ITS) advisor to implement, activate and service our clients who are utilizing gateway solutions. The ideal candidate will have a passion for driving results while providing exceptional customer service. Essential Functions Able to train clients during the onboarding process on all aspects of the following third party gateways: Authorize.net, CardConnect, Cybersource, CoreCommerce, Bridgepay, Tempest, Freedom Pay Create and manage servicing tickets, including updating demographic information across Fiserv and KeyBank systems, assisting merchants with DDA changes, and supporting other account maintenance tasks. Assist client through fraud/risk protocol updates on gateway to protect client/bank from fraud losses Create, update and follow client playbook for complete training Provide ongoing client support for payment gateways and terminal devices, ensuring smooth operation, troubleshooting issues, and assisting with configuration and usage. Partner with Product owner on updates and observations; assist in enhancing sales training and value to clients through feedback and reporting Handle escalated servicing requests related to third party gateways; including pricing, downgrades, processing errors, security velocity and appropriate product upgrades/enhancements Create, update and provide appropriate reporting to validate results and value added to clients Create and deliver ad hoc reporting as requested Work Experience Minimum 3 years Merchant Services and/or Acquirer experience required Minimum 3 years of experience working within onboarding, client escalation management, sales experience, specifically customer facing required Knowledge of payment gateway, features and functionalities required Project Management skills, including ability to multitask and prioritize several responsibilities simultaneously Strong written and verbal communication skills Good attention to detail and organizational skills Excellent time management skills An ability to change, influence others, and foster teamwork A team player with proven ability to build strong collaborative relationships with internal partners Dedicated to exceeding the expectations of clients Ability to identify inefficient processes, recommend solutions Preferred Qualifications Experience working with Fiserv and/or Elavon Training clients on Merchant or reseller gateway Proficiency with software like Excel Physical Demands General office environment: Prolonged sitting, ability to communicate face-to-face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel/Driving Requirements May need to travel to corporate office Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. About Commercial Bank and Merchant Services The Commercial Bank, now inclusive of Payments, is the heart of KeyBank's business segment and is targeted for rapid growth. Comprised of commercial client relationship teams, commercial risk, onboarding and servicing, Institutional Bank payments business development and payments products and solutions. The Commercial Bank caters to a wide breadth of industry verticals and client segments, and our portfolio of solutions is positioned to support commercial entities of all sizes - from a mom-and-pop restaurant, to a publicly traded company. Key Merchant Services supports over 30,000 businesses with secure, scalable payment solutions. We offer flexible processing tools, integrated gateways, industry-specific solutions tailored to client needs, and compliance support to reduce risk and ensure PCI-DSS standards. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $51,000.00 - $78,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote
    $51k-78k yearly Auto-Apply 60d+ ago
  • Summer 2026 Commercial Bank Internship - Cleveland

    Keybank 4.4company rating

    Cleveland, OH job

    If you are interested in more than one KeyBank Internship opportunity, please consider applying for your top 3 internship roles within 12 months to ensure you are not duplicating efforts and obtaining the best candidate experience. The Commercial Bank internship will provide an experience to understand the Commercial Banking landscape and how the various line of business functions collaborate to provide clients/prospects with the insights and solutions they need to operate their business more effectively. Program Duration: MAY 27, 2026 - AUGUST 7, 2026 What does our Internship Program offer? Key's Enterprise Internship is a 10.5-week program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one's full-time career to Key. Interns are involved in a host of line of business specific projects that directly impact and benefit Key's business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key's competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice. Commercial Banking Commercial at Key offers a comprehensive suite of financial solutions tailored to support the growth, liquidity, and risk management needs of middle market and institutional clients. What differentiates us from competitors is our ability to seamlessly deliver comprehensive industry expertise, unique insight and capital markets solutions. This includes services such as lending, commercial payments (treasury), and advisory support. As a core component of Key's strategic priorities, the Commercial Bank plays a vital role in driving client success and contributing to the company's overall performance. About the Internship As an intern, you will gain valuable experience by contributing to a variety of projects and collaborating closely with seasoned professionals within our Payments and Internal Operations functions. Opportunities where you may be assigned include Business Development (Sales), Product, Commercial Bank Risk, or Commercial Bank Operations. You will receive exposure to various segments within the Commercial Bank, as well. Job Responsibilities Learns and understands how KeyBank and the Commercial Bank operate, including our mission, products, and the clients we serve Works alongside industry professionals, conducting analysis of financial reporting and identifying business opportunities Receives the training, mentorship, and engagement with senior leaders needed to learn the industry Collaborates with sales and product teams to deliver value to our clients through a variety of day-to-day and project work Conducts research and analysis as part of a capstone project that will be presented to executive leadership at the culmination of the internship Builds relationships to learn about the various departments within KeyBank and the role that each play in overall organization Qualifications Must have completed at least two years toward a four-year, undergraduate degree program with coursework in Finance, Economics, Accounting, Data Sciences, Business Analytics, Information Systems, Mathematics with an anticipated graduation in or before May of 2027 Outstanding academic achievement (minimum undergraduate 3.3 GPA) Demonstrated leadership and teamwork from past work experience and/or extracurricular activities Strong analytical, problem solving, and critical thinking skills Highly motivated with a strong work ethic Outstanding interpersonal, communication and presentation skills Proficiency in Excel and PowerPoint Professional conduct Compensation and Benefits This position is eligible to earn an hourly rate of $23 per hour. Compensation also includes a $2,000 Summer Internship Sign-on Bonus. KeyBank's Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility. COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $18.00 - $22.60 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Please note: While a base pay range is referenced above, this position is compensated at a fixed rate of $23 hourly and is eligible to receive a $2,000 sign-on bonus. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/09/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote
    $18-22.6 hourly Auto-Apply 60d+ ago
  • Senior Digital Experience Product Manager - Business Deposits: Onsite, Huntington Markets

    Huntington Bancshares Inc. 4.4company rating

    Cleveland, OH job

    We are seeking a dynamic Senior Product Manager to join the Business Deposit team, to design and deliver a best-in-class digital experience across the customer and colleague lifecycle. This person will play a critical role in bringing our vision to life by creating the strategic direction, developing a multi-year roadmap, owning specific capabilities, leading cross-functional execution, and ensuring we continually improve our experience to drive customer satisfaction, loyalty, and profitability. The Digital Experience Product Manager will take a customer-first approach to identifying opportunity spaces, creating value propositions, defining outcomes, and building an execution roadmap. Duties and Responsibilities: * Own end-to-end product lifecycle for business deposit digital experiences from ideation through launch and ongoing optimization by defining and tracking product outcomes and success metrics (OKRs, KPIs) to measure adoption, engagement, and revenue impact * Create and prioritize roadmap and backlog based on customer need, business value, and strategic alignment * Execute product roadmap through definition of MVPs, iterative releases, and clearly defined requirements in partnership with Digital, Technology, UX, and other key partners to bring solutions to market and reduce execution risks * Build business cases for new, emerging technologies and experiences leveraging sound assumptions and customer trends to justify capital investment and prioritization * Collaborate with key partners to continuously identify opportunities to enhance existing experiences, create new experiences, drive adoption, and increase engagement * Partner with Research, UX, and Design to test, validate, and refine experiences * Identify downstream impacts to teams and processes such as operations, sales, marketing, finance, and others to ensure seamless go-to-market execution * Monitor competitive and customer trends and experiences and translate those into opportunities for product or experience improvements to drive growth, enhance sales, improve deepening, and retain clients * Communicate product strategy, financials, trends, execution progress, and other analysis within regular meetings, written communications, and updates to stakeholders, including executive leadership, marketing, sales, finance, and risk * Ensure deliverables meet regulatory and compliance standards by working closely with legal, risk, and compliance teams * Performs other duties as assigned Basic Qualifications: * 7+ years of digital product management or product development experience * Bachelor's Degree Preferred Qualifications: * Master's degree * Experience creating and executing digital roadmaps and new digital capabilities * Knowledge of financial services, preferably business banking * Demonstrated ability to quickly analyze situations and risks, determine paths of action, and execute flawlessly * Strong background in agile ways of working, customer experience research, visioning and planning, product discovery and product development * Knowledge of technical aspects of software products and core banking systems * Experience in project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines * Excellent executive-level presentation skills and ability to influence senior stakeholders * Must be savvy and passionate about driving results and innovation * Technical skills: Microsoft Office suite, agile tools Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Applications Accepted Through: 09/07/2026 Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled. Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: Total Base Pay Range 93,000.00 - 189,000.00 USD Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $77k-101k yearly est. Auto-Apply 13d ago
  • Capital, Resolution & Recovery Analyst - Governance

    Fifth Third Bank, N.A 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. The Capital, Resolution & Recovery Analyst - Governance will support the development and implementation of strategies to ensure the organization's financial stability and compliance with regulatory requirements. This role involves assisting with governance and reporting for capital planning, resolution planning, and recovery planning processes, which seek to mitigate risks and enhance the organization's resilience.Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.Duties & Responsibilities + Capital Planning, Resolution Planning, and Recovery Planning: + Assist in the preparation and maintenance of governance and reporting materials related to capital planning, resolution planning, and recovery planning in line with regulatory standards. + Support stress testing procedures, policy development and maintenance. + Support resolution planning and recovery planning procedure and policy development and maintenance. + Collaborate with finance and risk management teams to develop and ensure adherence to project plan for capital planning, resolution planning and recovery planning processes. + Collect and organize information from various departments to support ongoing governance process. + Risk Management: + Identify and assess risks related to capital, resolution, and recovery planning. + Stay informed about regulatory changes and industry best practices. + Provide support in developing risk mitigation strategies and recommendations. Minimum Knowledge, Skills And Abilities Required + Bachelor's degree in finance, Economics, Business Administration, or a related field. + Minimum of 2-3 years of experience in capital planning, resolution planning, recovery planning, or a related field within the financial services industry. + Basic understanding of regulatory requirements and guidelines related to capital, resolution, and recovery planning. + Strong analytical, problem-solving, and communication skills. + Proficiency in financial modeling and data analysis tools. + Ability to work collaboratively in a team environment and manage multiple tasks. + Exposure to working on projects with strong attention to detail and accuracy. + Prefer proficiency in PowerPoint or in presentation creation tools. #LI-BP1 Capital, Resolution & Recovery Analyst - Governance At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $76k-88k yearly est. 60d+ ago
  • Teller - Utica Office

    Park National Bank 3.8company rating

    Park National Bank job in Utica, OH

    * Role not eligible for sponsorship* RESPONSIBILITIES * Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. * Complete transaction processing timely, accurately, and in accordance with bank procedures * Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. * Refer loan and deposit customers or prospects to subject matter experts * Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. * Utilize product knowledge to assist customers and suggest products and services to meet their needs * Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations * Complete periodic in-branch communication and promotion activities specific to the office, if applicable. * Communicate recommendations for improved work flow and service to customers. * Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks * Deliver a consistent, high level of service within our Serving More standards * Other duties as assigned COMPETENCIES * Interpersonal/Customer Service Skills * Written and Verbal Communication * Ability to understand and follow directions * Adaptable to change * Basic Computer Skills * Organizational Skills/Detail Oriented * Able to Multi-Task or Juggle Priorities * Ability to work as part of a team * Active listening skills with an ability to proactively identify and recommend products and services * Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The expected number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours per week on average.
    $31k-34k yearly est. 12d ago

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Park National Bank may also be known as or be related to Century National Bank, Century National Bank, Division Of The Park National Bank, Century National Bank, Division of the Park National Bank and Park National Bank.