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Working at CenturyLink
CenturyLink overview
CenturyLink's mission statement
To deliver amazing customer experiences with networking, cloud and security solutions that power next-gen business applications.
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CenturyLink employee reviews
Based on 55 ratings
Nothing at all
Golden handcuffs. Good money.
Ridiculously bad decisions from management.
Remote Work
They talked a good game.
Help the frontline guys by giving them the tools and support they need to take care of customers the way customers should be taken care of.
I ask the recruiter what would be the most important aspect of the JD would be to nail in an interview and researched that topic extensively.
Seemed good at the beginning, but my team didn't see a raise for 5 years.
They're trying. Getting better. But there's still work to be done.
What brought me joy were the instances where a customer was taken care of by my team in a way that made them feel like they had made the right decision to go with that product, but that they felt like they could call back if they needed to.
Compensation is on the low end compared to the average pay of other forecasters. Also, no annual raises or any other compensation, other than a bonus reflective of your work (better to be on the higher of great work) in March each year from the previous year.
The most joy is figuring out the main issues causing problems with customers orders or working with a group of supervisors & field techs to get customers installed in a timely manner.
Negative when it comes to honoring clients billing statements as just that, instead their billing statements have "JUNK MAIL enclosures/attachments
If Century Link will not listen to its own customer base, about junk mail and junk mail flyers that are sent out with monthly billing statements, and ignores multiple requests to stop adding junk advertising to its monthly billing statements , it shows the executive managements lack of listening skills
Absolutely none
They fail to listen to customer base issues
Terminate all managers and start the hiring process from the ground up
Was not worth even applying
N/A
Major Disconnect between executive management and operations and front line employees and customers
Retirement
None, the entire management team treats employees horrible
Where to begin, the pay is awful, management has no clue what they are doing and micromanage everything.
Good pay
Terrible leadership obsolete products you’re only as good as your last sale. Mentality the stock price.
None
I like nothing about the senior leadership team. I don’t work there anymore, so I’m not familiar with the current leadership team. The old one ran the company into the ground and cost a lot of people a lot of money.
I don’t have any suggestions. It feels a little like they are rearranging the deck chairs on the titanic.
I was with the company or a company that CenturyLink had acquired for over 14 years so I don’t remember
Average
My whole team was white middle-aged dudes, so I’m not sure that qualifies as diverse
At the beginning, when I was working for a company that they acquired, I enjoyed interacting with our customers. I enjoyed solving problems. After they came in and bought us, the culture went in the toilet, the accounts that we’re so happy previously became combative and angry.
Great compensation
Management, terrible dispatch system, elrelenting productivity tracking system, mandatory overtime for 5 months straight.
Not applicable
Everything. Manager let you die when calls get difficult
Not applicable
Flexibility, people
I don’t have a dislike right now
Retirement, STI, incentive
Pay, vacation, learning different skill skills
What I didn’t like most had to do with the management, not the company
7 weeks vacation
Working with people and getting to meet different people every day
Micromanaging
NA
The People and the technology, innovation, etc.
The Culture has continued to change for the worse
Stock Options
working independantly, benifits, pay,
vacation, referral perks, and benfits
Work from home policies
Management makes decisions that don't make any sense.
Turned loose to work totally independently due to my extensive expertise and background
When I had to soothe a grumpy customer.
Quality supervisors and co-workers. It was a pleasure to work with them
Competitive comp, good benefits
Negative culture, top down micro management
Comp
Great Working Environment
New CEO, causing reduction-in-force for the city.
Working with others that know what they are doing.
Not micromanaged, good benefits
Politics, dishonest employees
Health insurance
Customer service, technical support and I have benefits
Too much micro managing
Pay benefits managment the whole company.
Nothing it is a great place to work
The people
Flexible hours
Extremely long days with no addition time of or money
FTO flex time off
Flexibility when you worked your hours and associates that I worked with.
60 hour work weeks and high cost of insurances
Matching 401k
Learning about technology, working with a variety of businesses, creative problem solving, opportunities to share knowledge and teach colleagues
Lack of support resources, ineffective and cumbersome processes
Work remote several days per week, great coworkers, some travel
The team at CenturyLink
- The founders of CenturyLink are Clarke Williams and F. E. Hogan.
- The key people at CenturyLink are Jeffrey Storey, Clarke Williams and F. E. Hogan.
CenturyLink rankings
CenturyLink is ranked #45 on the Best companies to work for in Louisiana list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.
- #45 in Best companies to work for in Louisiana
- #2 in Best Telecommunication companies to work for in Louisiana
- #2 in Best Fortune 500 companies to work for in Louisiana
- #4 in Best companies to work for in Monroe, LA
- #1 in Best Telecommunication companies to work for in Monroe, LA
- #1 in Best Fortune 500 companies to work for in Monroe, LA
- #3 in Biggest companies in Louisiana
- #1 in Biggest companies in Monroe, LA
CenturyLink salaries
Rate the fairness of CenturyLink's compensation policies.
CenturyLink diversity
- CenturyLink has 42,500 employees.
- 46% of CenturyLink employees are women, while 54% are men.
- The most common ethnicity at CenturyLink is White (65%).
- 13% of CenturyLink employees are Hispanic or Latino.
- 10% of CenturyLink employees are Black or African American.
- The average employee at CenturyLink makes $44,956 per year.
- CenturyLink employees are most likely to be members of the democratic party.
- Employees at CenturyLink stay with the company for 5.8 years on average.
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Were you satisfied with CenturyLink's salary and benefits?
CenturyLink office locations
CenturyLink is headquartered in Monroe, LA
Biggest CenturyLink locations
| Rank | City | Job count | Avg. salary |
|---|---|---|---|
| 1 | Denver, CO | 18 | $44,831 |
| 2 | Broomfield, CO | 8 | $44,866 |
| 3 | Cleveland, OH | 7 | $44,269 |
| 4 | Tempe, AZ | 7 | $44,896 |
| 5 | Seattle, WA | 4 | $51,524 |
| 6 | Los Angeles, CA | 3 | $51,892 |
| 7 | San Jose, CA | 3 | $53,341 |
| 8 | Atlanta, GA | 3 | $43,115 |
Videos about working at CenturyLink
CenturyLink financial performance
Highest paying CenturyLink competitors
| Rank | Company | Average salary | Jobs |
|---|---|---|---|
| 1 | $82,925 | 0 | |
| 2 | $81,601 | 0 | |
| 3 | $66,373 | 0 | |
| 4 | $51,525 | 0 | |
| 5 | $47,271 | 0 | |
| 6 | $47,201 | 0 | |
| 7 | $43,458 | 0 | |
| 8 | $42,749 | 0 | |
| 9 | $41,921 | 0 | |
| 10 | $41,320 | 0 |
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Zippia gives an in-depth look into the details of CenturyLink, including salaries, political affiliations, employee data, and more, in order to inform job seekers about CenturyLink. The employee data is based on information from people who have self-reported their past or current employments at CenturyLink. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by CenturyLink. The data presented on this page does not represent the view of CenturyLink and its employees or that of Zippia.
CenturyLink may also be known as or be related to CenturyLink, CenturyLink Inc, CenturyLink – Clarke M. Williams Foundation, CenturyLink, Inc, CenturyLink, Inc., Centurylink, Centurylink, Inc. and Lumen Technologies, Inc.