CenturyLink jobs in Cleveland, OH

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs. Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan. Responsibilities Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction. Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness! Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections. Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life. Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing. Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates. Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals. Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph. Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices. Qualifications Minimum Qualifications and Essential Functions: High school diploma or equivalent is necessary. Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and technical skills, that help support the best customer solutions. Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record. Physical Abilities: Work environment includes sitting, standing, and walking. Ability to work full time. Preferred Qualifications: Bilingual preferred to support effective communication with diverse employee and/or customer populations. Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust. Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers. Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation. What's In It For You: Unlimited earning potential: Base pay + Uncapped Commission structure Comprehensive training: We'll equip you with the knowledge you need to succeed. Top-notch benefits: Medical, Dental & Vision Insurance from day one. Time to relax: Enjoy paid vacation and sick pay. Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities. Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1] Secure your future: Contribute to a 401(k) with company-matched funds. Continuous growth: Opportunities for career advancement within our organization. [1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. The pay range is $85,000.00 - $115,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $35,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s). Candidates in this requisition location may be eligible for a sign-on and retention bonus subject to the respective terms of each bonus. Please confirm terms and eligibility with your recruiter.

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Sparklight's Business Account Executives play an important role in their community by developing meaningful relationships with local businesses. As a Business Account Executive, you will match current and prospective enterprise customers with Sparkl services that best fit the needs of their businesses. You will also have the opportunity to network and meet with business leaders in your community. Our team also enjoys having fun! You will have the opportunity to participate in community outreach with your team and compete in friendly sales competitions. Our top sellers will win an all expense paid vacation to a tropical location for them and a guest! What you will do to contribute to the company's success Presenting and sells B2B telecommunication services to assigned territory. Building and maintaining a healthy sales “funnel” by utilizing cold calling, referral sources, phone contacts, and other creative lead generating techniques. Upgrading existing clients by maintaining relationships and resolving customer issues. Consistently achieving and exceeding monthly sales goals. Other duties and/or responsibilities not specifically set forth above may, however, be assigned as needed. Qualifications At least one year of sales experience would set you up for success in this opportunity. A good general understanding of the telecommunications industry and strong community involvement is a plus. Well organized, self-motivated, professional appearance, goal-oriented with a positive attitude. Excellent oral and written communication skills. Requires a valid driver's license, reliable vehicle, and a good driving record. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Free Cable One services for associates who live in a serviceable area Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. #LI-SK1

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. As an Enterprise Sales Account Executive, you will be a strategic partner to mid-market and enterprise-level organizations, helping them optimize operations through tailored Sparklight services. You'll build long-term relationships with key decision-makers, drive complex sales cycles, and deliver measurable business outcomes. What you will do to contribute to the company's success Consultative Selling: Engage with enterprise clients to understand their business needs and present customized B2B telecom solutions that drive ROI. Strategic Pipeline Development: Build and manage a robust sales funnel through targeted outreach, referrals, and strategic networking. Client Retention & Expansion: Maintain and grow existing accounts by delivering exceptional service and identifying upsell opportunities. Quota Achievement: Consistently meet or exceed monthly and quarterly sales targets through disciplined execution and strategic account planning. Market Intelligence: Stay informed on industry trends, competitive landscape, and emerging technologies to position Sparklight as a trusted advisor. Cross-functional Collaboration: Partner with internal teams (engineering, product, support) to ensure seamless delivery and client satisfaction. Qualifications At least one year of B2B sales experience, preferably in telecommunications, SaaS, or technology services. Proven ability to manage complex sales cycles and engage senior leadership stakeholders. Strong understanding of enterprise business drivers and technology solutions. Excellent communication, negotiation, and presentation skills. Self-motivated, organized, and results-driven with a professional demeanor. Requires a valid driver's license, reliable vehicle, and a good driving record. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Free Cable One services for associates who live in a serviceable area Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. #LI-SK1

-Must have Healthcare experience supporting physician groups We are seeking a seasoned and professional HR Manager to oversee and support the human resources needs of our physician workforce. This role requires a dynamic HR generalist with specialized experience in physician relations, a strong understanding of employee relations, and a solid foundation in compensation practices. The ideal candidate brings 5-8 years of progressive HR experience, excels in a fast-paced healthcare environment, and demonstrates a high level of polish, discretion, and professionalism. Key Responsibilities: Serve as the primary HR point of contact for physicians, providing support across all areas of the employee lifecycle Manage complex employee relations issues with discretion, consistency, and alignment to company policy and best practices Partner with leadership to support physician engagement, retention strategies, and performance management initiatives Interpret and apply HR policies, procedures, and employment laws specific to the physician workforce Provide generalist HR support including onboarding, training, leave management, and offboarding processes Collaborate with compensation and finance teams to analyze and support physician compensation structures Lead or contribute to special projects and initiatives that enhance HR service delivery within the clinical and physician environment Maintain compliance with all relevant regulations, certifications, and licensure requirements Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field (Master's or HR certification preferred) Minimum 5-8 years of progressive HR experience with a strong generalist background Direct experience supporting physicians Solid understanding of employee relations and compensation principles Strong interpersonal, communication, and conflict-resolution skills Polished, professional demeanor with the ability to work with high-level clinical and administrative stakeholders Proficiency in HRIS systems and Microsoft Office Suite

At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. As an Enterprise Retention Account Executive, you will be a strategic partner to mid-market and enterprise-level organizations, focusing on renewing and upgrading existing services. Your primary goal is to maintain and grow relationships with current clients, ensuring they continue to receive optimal value from Sparklight services. You'll drive retention initiatives, identify upsell opportunities, and deliver measurable business outcomes through exceptional service. Key Responsibilities Consultative Account Management: Engage with existing enterprise clients to understand evolving business needs and present tailored solutions that maximize value and satisfaction. Retention & Renewal Focus: Proactively manage contract renewals, address potential churn risks, and ensure high customer retention rates through strategic outreach and relationship-building. Service Upgrades & Expansion: Identify opportunities to upgrade services within the current client base, leveraging insights into client operations and industry trends. Quota Achievement: Consistently meet or exceed monthly retention and upsell targets through disciplined execution and strategic account planning. Market Intelligence: Stay informed on industry trends, competitive landscape, and emerging technologies to position Sparklight as a trusted advisor for existing clients. Cross-functional Collaboration: Partner with internal teams (engineering, product, support) to ensure seamless delivery, issue resolution, and ongoing client satisfaction. Qualifications At least one year of B2B account management or retention experience, preferably in telecommunications, SaaS, or technology services. Proven ability to manage complex renewal cycles and engage senior leadership stakeholders. Strong understanding of enterprise business drivers and technology solutions. Excellent communication, negotiation, and presentation skills. Self-motivated, organized, and results-driven with a professional demeanor. Requires a valid driver's license, reliable vehicle, and a good driving record. Core Competencies Committed: Values each customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment FREE Cable One services for associates who live in a serviceable area Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. #LI-SK1

The ERP System Administrator will be responsible for the administration, configuration, and optimization of our NetSuite ERP system, with a focus on Warehouse Management System (WMS) functionality and integrations with e-commerce platforms, including tireweb. This role will support critical business processes such as inventory management, order fulfillment, supply chain operations, and financial workflows, ensuring seamless operations and scalability. Key Responsibilities System Administration: Configure and maintain NetSuite ERP, including modules for inventory, order management, and financials, to align with business needs. WMS Management: Oversee NetSuite WMS operations, including putaway, picking, packing, and cycle counting, using mobile devices and barcode scanning to optimize warehouse efficiency. E-Commerce Integration: Manage integrations with tire-related e-commerce platforms (e.g., Tireweb, or similar) to support multi-channel sales and order processing. Customization & Automation: Develop custom workflows, scripts (using SuiteScript), and reports to enhance system functionality and automate processes. User Support & Training: Provide technical support to end-users, troubleshoot issues, and conduct training sessions to enhance system adoption across departments (e.g., Warehouse, Sales, Accounting). Data Management: Perform data migration, cleansing, and integration with external systems to ensure accurate and real-time data flow. System Maintenance: Monitor system performance, apply updates/patches, and maintain technical documentation for workflows, scripts, and configurations. Security & Compliance: Configure user roles and permissions to ensure data security and compliance with industry standards. Cross-Department Collaboration: Work with stakeholders to gather requirements, translate business needs into technical solutions, and support scalability for high SKU volume management. Qualifications Education: Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field (or equivalent experience). Experience: 4+ years of experience as a NetSuite Administrator or in a similar ERP administration role. Hands-on experience with NetSuite WMS, including inventory tracking, barcode scanning, and fulfillment processes. Familiarity with e-commerce platforms and integrations, preferably in the tire and wheel distribution industry Experience in manufacturing, wholesale distribution, or supply chain management is a plus. Certifications: NetSuite Administrator or SuiteFoundation Certification is highly preferred. Technical Skills: Proficiency in NetSuite ERP, including SuiteScript, SuiteFlow, and SuiteAnalytics. Knowledge of warehouse automation, barcode scanning, and fulfillment integrations. Familiarity with integration tools (e.g., Celigo, Boomi) and relational databases (e.g., SQL). Understanding of financial workflows, order-to-cash processes, and inventory management. Soft Skills: Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills to collaborate across departments. Ability to manage multiple tasks and projects in a fast-paced environment. Preferred QualificationsExperience with NetSuite SuiteCommerce or Advanced Revenue Management (ARM). Knowledge of tire industry-specific e-commerce or inventory management challenges. Background in supporting high-volume product catalogs and multi-channel sales operations.

Now Hiring: Low-Voltage/Structured Cabling Technicians Vi-Tel is seeking experienced low-voltage technicians for positions on multiple projects in the KC Metro region! Job Scope: Camera installations Server, switch, and network equipment setup Access points and access control systems Audiovisual installs, including conference rooms, TVs, and cameras Structured cabling (Cat5e & Cat6): install and termination Use of scissor and aerial lifts Requirements: Proven experience in structured cabling and low-voltage systems Proficient with Cat5e/Cat6 cable installs Ability to work on lifts and handle physical demands of the job Must have reliable transportation Must provide own PPE and basic cabling tools Must pass a drug screen and background check What We Offer: Competitive pay based on experience If you're a skilled technician, reply with your résumé today. We'll be reaching out to qualified candidates soon!

Job Description: The Business Premier Service Consultant assists Business customers with requests, questions, and concerns on all products and services offered by the Company (ex: billing, rate plans, features, services, network, coverage, handsets & devices, accessories, repair & troubleshooting, credits & adjustments, credit checks, service activations and changes, receivables management/collections, relocations, combined bill, after hours inquiries, and pre-paid services). Requires excellent communication and follow-up on progress with complex issues. Customer interaction may result from direct calls from customers, transferred callers or the resolution of trouble tickets. May resolve inquiries received via telephone, e-mail, e-care, correspondence, TTY, and on-line chat. Must possess a working knowledge of a broad range of Voice and Data products/services. Must have the ability to use various tools and systems to effectively and accurately research, troubleshoot, problem solve, and educate others. Sell products and services offered by the Company. May support end users in areas such as billing and equipment. May also interact with enterprise customers and their IT managers on the installation & configuration of AT&T Mobility software as well as configuration of devices. May support returns, exchanges, upgrades, accessory orders or missing order requests. May perform Accounts Receivable work for several hundred corporate or government accounts at one time, working with Sales and Service Management teams to determine the best approach for collections of past due dollars (also supports small business accounts). May process credit applications and activate service. Coordinates with all sales channels for retention efforts on existing customer base. May be responsible for leading projects, and performs other duties as assigned by management. Responsibilities within the Business Premier Service Consultant role also include those that require additional training in other areas within the broad duties of general customer care once competency has been demonstrated. By way of example, these may include, but are not limited to sales, saves, high value customers, billing and adjustment teams, advanced technical support, and/or complex collections work. Exhibits in-depth knowledge of all systems, products, services, rate plans, feature bundles, and offers to provide best solution options and totally resolve customer issues. Maintains appropriate records, prepares required reports, and updates customer accounts on a computer terminal. Develops a proven track record of resolving issues and retaining customers. It is critical & significant to recognize & provide for the following: - The AT&T environment is constantly evolving to meet customer and competitive demands and will continue to do so; we need the flexibility to evolve with it. - Customer interactions that are viewed as requiring "specialized" skills today may be mainstreamed tomorrow as we continue to drive tools and technology to enable first call resolution at the frontline. General functions - Answers customer/client requests or inquiries concerning services and products and reports problem areas. - Utilizes various systems and tools to assist and service customers. May include bulk ordering & care maintenance requests. - Continually maintains working knowledge of all company products, services and promotions. - Make recommendations according to customer's needs. - Utilizes operational systems to process purchases of all products and services. - Handles inquiries from customers related to billing, rate plans, features and services, network, coverage, handsets & devices, accessories, repair & troubleshooting, credits & adjustments, etc. - Handles credit checks, service activations and changes, and all duties related to receivables management/collections. - Sell all services and products offered by the Company; handles inquiries and on data products, services, billing, and troubleshooting. - May handle WLNP, relocations, combined bill support, after hours inquiries, pre-paid service. - Troubleshoots and resolves customer impacting issues such as but not limited to voice & data issues that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning and billing. (Note: The skill and knowledge required will change with technology and application innovations.) - Provides support for products and services offered by the Company. - Assists customers with products and services such as but not limited to laptop connect services: Including air cards, USB devices, initial set-up, configuration of AT&T provided software & applications. - Handles less routine & repetitive matters and more complex troubleshooting scenarios. - Identifies, tracks & trends issues to assist in root cause elimination. - Proactively engages T3 support (network and IT) to address & resolve issues. - Engages third party vendors and suppliers as needed to address service faults & provide customer resolution. - Remains proficient in all billing, rate plan and feature matters. - Able to communicate effectively, both verbally and in writing. Essential functions for this role: - May be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. - Ensure work area is maintained in a clean and professional environment. - Handles executive escalations to the office of the president as well as any other escalation as directed by management. - Handles regulatory escalations. - Demonstrates proficiency in all billing and technical matters to efficiently assist customers & resolve the escalation. - Coordinates effectively with other departments as needed to resolve customer issue. - Communicates professionally and effectively with other departments and customers. - May handle complex tickets/cases from internal partner teams. - May support multiple business chats in a concurrent environment. Preferred qualifications: - At least one year customer service experience preferred. - Call Center experience preferred. - Advance Typing/keyboarding skills preferred. Special job requirements: - Specific job assignments may require day, evening, weekend, or holiday hours. - Overtime may be required. - Flexibility to work any schedule during hours of operation is essential: M-F: 7:45 AM-7PM ET Physical requirements: Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as dictated by the needs of the business. - Desire to work onsite in one of our call centers. Basic qualification test: -Applicants will be expected to pass any assessments or tests associated with the position. Training: Classroom training On-the-job training Training content, call types and responsibilities may change over time at the discretion of the company as the business evolves and our software, technology & tools advance. - Continued investment will be made in the self-service options we provide to our customers, eliminating the need for the customer to call in for service and allowing customers to self-service in additional areas. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. What's in it for you? In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service. We offer paid training as well as resources to encourage your career growth. Our Business Premier Services Consultant earn between $17.83 - $22.98 per hour, plus commissions based on productivity . Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: - Medical/Dental/Vision coverage - 401(k) plan - Tuition reimbursement program - Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) - Paid Parental Leave - Paid Caregiver Leave - Additional sick leave beyond what state and local law require may be available but is unprotected - Adoption Reimbursement - Disability Benefits (short term and long term) - Life and Accidental Death Insurance - Supplemental benefit programs: critical illness/accident hospital indemnity/group legal - Employee Assistance Programs (EAP) - Extensive employee wellness programs - Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Career possibilities are limitless with AT&T. Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, , the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment: Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Apply Now and start your future with us! Weekly Hours: 40 Time Type: Regular Location: Charlotte, NC It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Weekly Hours: 40 Time Type: Regular Location: Charlotte, North Carolina It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392

The Client Success Manager serves as the primary point of contact for property owners and stakeholders who rely on our ISP, VoIP, CCTV, and Access Control services. This role ensures high-quality customer experience by providing responsive support, clear communication, and efficient issue resolution. The ideal candidate is technically inclined, detail-oriented, and passionate about delivering exceptional service. Key Responsibilities: Client Support & Communication Collaborate directly with assigned client teams and third-party technology vendors to: Gather detailed integration requirements and document specifications. Understand client systems, workflows, and operational environments related to integrations. Translate client business needs into clear and actionable technical requirements for internal teams. Facilitate communication between clients, vendors, and internal stakeholders to: Provide status updates, manage expectations, and escalate issues as necessary. Assist clients in navigating integration onboarding and issue resolution processes. Maintain and enhance existing integrations, ensuring continued performance and alignment with client needs. Contribute to process improvements related to integration lifecycle management. Respond to service inquiries from owners via phone, email, and ticketing systems with professionalism and urgency. Manage inbound and outbound communications to ensure clients are updated throughout the service process. Maintain a customer-first mindset, ensuring all interactions are handled with empathy and ownership. Technical Assistance & Issue Resolution Troubleshoot basic issues related to ISP connectivity, VoIP services, CCTV systems, and Access Control devices. Gather detailed information to escalate technical issues to the appropriate internal teams when needed. Coordinate service appointments, technician dispatches, and follow-ups until resolution. Document all reported issues, resolutions, and customer notes with accuracy and clarity. Service Coordination Assist in onboarding new owners to our services, including explaining features, setup requirements, and expectations. Work cross-functionally with technical teams, field technicians, and management to ensure timely service delivery. Monitor service queues and ensure service-level agreements (SLAs) are met. Client Experience & Quality Assurance Identify patterns in client concerns and communicate opportunities for improvements to management. Contribute to process enhancements that improve service efficiency and client satisfaction. Maintain up-to-date knowledge of all company services, equipment, and system updates. Qualifications: Required Experience in previous sales support role. Project management support role experience. Resilient and proactive communication and coordination with our clients. Clear and precise interpersonal skills, including the ability to build positive relationships, collaborate effectively with diverse teams, and communicate clearly with stakeholders.” Strong customer service skills with the ability to communicate clearly and professionally. Basic technical understanding of Internet services, VoIP systems, CCTV camera setups, or access control equipment (training provided). Ability to multitask, prioritize, and remain calm in fast-paced environments. High attention to detail and strong problem-solving skills. Preferred Previous experience in telecom, IT, property technology, or security systems. (training provided) Familiarity with general 3rd party software and the ability to learn it quickly. Job Type: Full-time, On-site, No hybrid or remote available. Pay: $75,000 to $85,000 annually DOE. Expected hours: 40 to 45 hours per week. Benefits: Dental insurance Health insurance Vision insurance Paid Time Off Experience level: 2+ years Ability to commute/relocate: Lutz, FL 33548: Reliably commute or planning to relocate before starting work (Required)

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations! WHAT YOU'LL DO: Provide immediate, daily hands-on support for trading desks through walk-ups, tickets, and chats. Start coverage at 6:30 AM to ensure continuous trader workstation availability and optimal performance for low-latency trading. Respond to and resolve high-severity incidents within SLAs, providing detailed root cause analysis and partnering with trading systems teams to prevent recurrence. Serve as the Subject Matter Expert, providing support on Windows and Mac operating systems, diagnosing issues with high-performance PC/trader workstation hardware. Support and troubleshoot critical trading systems, including Bloomberg Terminals and Trading OMS systems, alongside core enterprise applications (Okta, Slack, Google Workspace, Office365, Atlassian suite, Zoom, etc.). Maintain a real-time, accurate inventory database of all trading desk assets, including hardware, software licenses, and entitlements tied to front-office applications. Manage employee lifecycle tasks for the Front Office, including onboarding, offboarding, equipment reclamation, and leading New Hire IT Orientation and day-one technical mentorship. WHAT YOU'LL BRING: 8+ years of direct experience providing technical support to Front Office trading desks. In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems. Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.). Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows. Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous. Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly. Series 99 certification or an equivalent credential is a plus. For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range: $96,000 USD - $115,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

Glocomms is partnered with a global leader in renewable energy, seeking a Manager of Cybersecurity to lead and mature their cybersecurity program across IT and OT environments. This strategic role will ensure the security of critical infrastructure, align governance with industry standards, and drive a long-term cybersecurity roadmap to protect wind, solar, and battery storage operations. The ideal candidate combines technical expertise with leadership skills to safeguard our digital and operational assets. Responsibilities: Develop and execute the cybersecurity program for IT and OT environments. Provide strategic leadership and define a long-term cybersecurity roadmap. Oversee incident response, risk assessments, and vulnerability management. Ensure governance alignment with frameworks and regulations (NERC CIP, ISO 27001, NIST CSF, SOC 2, SOX ITGC). Manage vendor relationships and evaluate security solutions. Design and maintain security architecture for IT and OT networks, including SCADA and ICS systems. Drive cybersecurity awareness and training across the organization. Monitor and optimize security tools (SIEM, EDR, IAM, CSPM, OT security platforms). Collaborate with compliance teams to meet regulatory requirements. Qualifications: Bachelor's or Master's in Cybersecurity, Information Systems, or Engineering. 7+ years in cybersecurity roles with exposure to IT and OT environments. 2+ years in a management or leadership position. Proven experience in strategic and operational cybersecurity responsibilities. CISSP, CISM, GICSP, or GIAC preferred. Technical Expertise: SIEM (Microsoft Sentinel, Splunk) EDR (CrowdStrike, Defender for Endpoint) IAM (Azure AD, Okta, CyberArk) Firewalls (Check Point, Palo Alto, Cisco) Vulnerability management (Tenable, Rapid7, Qualys) OT security (Nozomi Networks, Dragos, Claroty) CSPM (Microsoft Defender for Cloud, Wiz) SCADA systems, ICS, PLCs, OT network design Sponsorship is not available, now or in the future for this role. Preference is for NYC local candidates, if you or someone you know is interested please apply in directly!

Job Title: Automation Engineer/ SDET Job Description: Looking for an experienced Quality Engineering Automation Engineer skilled in Java, Selenium, and Cucumber. You'll design and maintain automation frameworks, drive quality initiatives, and collaborate with stakeholders across teams. Key Skills: ✔ Java-based test automation ✔ Strong SQL knowledge ✔ Selenium WebDriver & Cucumber (BDD) ✔ Agile, CI/CD pipelines ✔ Strong stakeholder management Nice to Have: API testing, cloud experience (AWS/Azure).

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. As a valued member of the Optimum door-to-door team, you will work in the ever-changing consumer landscape. Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs. Our culture of excellence provides a pathway to success as local leaders and peers, will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in our lucrative compensation plan. Responsibilities Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction. Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You're the walking encyclopedia of telecom goodness! Sales Pitch: Become a master of persuasion selling in the field. Showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections. Closing Deals: You're not just a salesperson; you're a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life. Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing. Relationship Building: You're not just closing deals; you're opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates. Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals. Targets and Quotas: You're driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph. Compliance: Ethical and above board, that's your motto. Always adhere to company policies, industry regulations, and sales practices. Qualifications Minimum Qualifications and Essential Functions: High school diploma or equivalent is necessary. Effective communication, negotiation, and problem-solving skills. Self-motivator with a knack for working independently. Proficient computer and technical skills, that help support the best customer solutions. Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record. Physical Abilities: Work environment includes sitting, standing, and walking. Ability to work full time. Preferred Qualifications: Bilingual preferred to support effective communication with diverse employee and/or customer populations. Sales-centric mindset: A genuine passion for delivering exceptional sales results by achieving sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust. Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers. Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation. What's In It For You: Unlimited earning potential: Base pay + Uncapped Commission structure Comprehensive training: We'll equip you with the knowledge you need to succeed. Top-notch benefits: Medical, Dental & Vision Insurance from day one. Time to relax: Enjoy paid vacation and sick pay. Incentives galore: Dive into our Sales Incentive and Bonus programs for additional earning opportunities Invest in yourself: We offer tuition reimbursement and employee referral earning opportunities. Stay connected: Discounted TV/Internet/Phone Employee product benefits.[1] Secure your future: Contribute to a 401(k) with company-matched funds. Continuous growth: Opportunities for career advancement within our organization. [1] Subject to eligibility requirements and Company plan terms, including location of residence in Optimum footprint. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. The pay range is $90,000.00 - $120,000.00/ year (which includes base plus estimated average annual commissions). Base salary at time of hire: $40,000, plus commissions. Commissions are estimated and not guaranteed. Earning potential varies based on individual sales performance and are subject to the terms of applicable commission plan(s). Candidates in this requisition location may be eligible for a sign-on and retention bonus subject to the respective terms of each bonus. Please confirm terms and eligibility with your recruiter.

We have immediate openings for an Aerial Communications Lineman, to place Aerial Strand, Cables and ALL associated with Aerial Construction. Willing to be on-call rotation to assist their team. We are looking for motivated, team players and hardworking employees who are looking to grow with our company. We pride ourselves in promoting a culture that challenges and engages each of our employees. Our Company is a full-service telecommunications engineering, construction, technical, and installation contracting service business. Responsibilities: Ability to read cable, phone and fiber prints Ability to read prints for accuracy and scope of work. Follow safety rules and practices (Wearing PPE, Set-up Work Zone, proper cones, spacing and traffic signs, etc.) Able to ascend utility poles via aerial bucket truck, climbing gaffs and a safety lineman's belt safely. Lineman is responsible for all paperwork for jobs completed on a daily basis. Must comply with OSHA related standards. Maintain a professional working attitude with managers, co-workers and customers at all times. Skills and Qualifications Required: Must have a valid driver license (Will be required to drive a company vehicle safely as needed to get to each job site to perform work.) A high awareness of safety and compliance with company safety rules is required at all times. Must be committed to working safely. Ability to work unsupervised Solid communication skills both written and verbal Physical Requirements: The ability to lift 75 lbs. The ability to work outdoors in a diverse environment. Must be able to work from heights from an elevated aerial device. (0' to 80') Must be able to work on feet all day Education: High school diploma or equivalent EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Third-Party Agency Notice: Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.About Primoris Primoris Services Corporation (Primoris) is ranked in the top 10% of the prestigious Top 600 Specialty Contractors List by Engineering News Record (ENR), having built projects throughout the United States as well as Latin America, South and Central America, and Southeast Asia.

Location: St Petersburg, FL | Southfield, MI | Memphis, TN - [This position follows a hybrid work model, requiring on-site presence approximately 10-12 days per month]. Please note: This role is not eligible for work visa sponsorship, now or in the future. Compensation: $110,000 - $140,000 base salary range. Job Summary We are seeking an experienced IT Security Engineer to join our Identity & Access Management Engineering team, with a focus on Identity Governance & Administration and Directory Services. In this role, you will help secure the enterprise by managing and optimizing critical platforms such as Microsoft Active Directory, Microsoft Entra ID, and Infoblox. As a Security Engineer, you will do more than maintain systems-you will help shape the future of IAM. You will contribute to strategic projects, implement advanced security solutions, and drive automation to improve operational efficiency. This position offers the opportunity to work on high-impact initiatives that reduce risk, enable business growth, and ensure compliance across a dynamic environment. If you thrive in a collaborative setting, enjoy solving complex problems, and want to make a measurable impact on enterprise security, this role provides an excellent opportunity to innovate, lead, and grow. Responsibilities Manage and maintain Active Directory, Entra ID, and DNS/DHCP/IPAM systems. Define and implement support procedures for AD, Entra ID, and DNS/DHCP/IPAM. Handle operational engineering tasks, including tickets, incidents, change requests, vulnerability remediation, and maintenance. Provide technical input on IAM technologies, policies, and compliance requirements. Participate in IAM-related projects and contribute to deliverables using established methodologies. Engage in enterprise disaster recovery exercises and participate in on-call rotations. Recommend and implement technical improvements to enhance security and efficiency. Collaborate with stakeholders to translate business requirements into technical solutions. Develop and maintain system documentation, including flowcharts, diagrams, and specifications. Document current and future state processes and assist in planning transitions. Required Technical Skillsets Minimum 5 years of experience with Active Directory, Entra ID, AWS, and DNS/DHCP/IPAM. Hands-on experience with IAM in hybrid and cloud environments. Strong experience with networking solutions such as DNS/DHCP/IPAM. Proven scripting and automation skills (e.g., PowerShell). Enterprise-level experience required; financial services experience preferred. Additional skills: event/log analysis, troubleshooting, system monitoring, and event analysis. Education Bachelor's degree in Computer and Information Science (required). High School diploma (required).

NO C2C - Do not contact for C2C please The Senior Project Manager reports to the PMO Senior Manager, as part of the Solution Delivery Information Technology team. The Project Manager leads project teams made up of Store Solution leaders, Business Analysts, QA Analysts, and Application Developers and Analysts to provide analysis of requirements, development of designs, identification of testing, and various reporting needs focusing on the Backend Systems and JDA. Key Roles & Responsibilities: Provide senior level project management expertise for Demand Forecasting. Partner with the senior Demand Forecasting business stakeholders and work with integration vendor to understand and execute. Effectively communicate project expectations to team members, stakeholders and senior leadership when needed in a timely and clear manner. Partner with Development Management resources to ensure new applications and application modifications meet business requirements and are accurate and complete. Define, collect, and review level of effort estimates and timelines for setting delivery dates on production support issues, major projects, and enhancement deployments. Provide estimates to senior leadership. Develop and deliver progress reports and presentations for senior management and key stakeholders. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Define project success criteria and communicate them to involved parties throughout project life cycle. Conduct project post mortems to identify successful and unsuccessful project elements. Monitor internal work orders and ticketing systems, for all tasks related to the support of corporate application systems. Build, develop and collaborate with team resources; identify and align talent to facilitate the completion of team goals and objectives. Use shared applications and reusable components to reduce costs and improve information flows. Create an environment that welcomes change and creative problem solving, and one that values feedback, coaching, and general talent development. Qualifications & Competencies: Bachelor's degree from an accredited program in Information Systems, Computer Science, or related field or equivalent year-for-year experience required. Seven to ten years of Retail industry experience with a minimum of five years of store systems experience with specialized Demand Forecast or JDA ERP applications. Proficient with Jira. Proficient project planning skills, including the ability to organize, prioritize, and control job responsibilities to meet deadlines and an environment with overlapping and potentially conflicting priorities. Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization. Ability to remain flexible and adapt to changing priorities with promptness, efficiency, and ease. Possess desire for continued development and growth. Proficient ability to communicate effectively with others using written and spoken English, including the ability to provide clear, constructive direction and feedback to team members. Expert understanding of change management strategy and practice. Ability to manage disagreements through consensus building, relationship management and the formation and presentation of logical, data and fact-based arguments. Relevant retail experience related to any of the following areas: store operations, warehouse distribution, store allocation, merchandising, marketing, accounting, and finance.

- contract - 4 days onsite in Dallas TX (must be local) - generous pay We are seeking an experienced SAP HANA EDW Developer with strong hands-on expertise in enterprise data warehousing, HANA modeling, and analytics integration. The ideal candidate will have a solid background in developing scalable data solutions, optimizing performance, and enabling business reporting through tools like Power BI. Key Responsibilities Design, develop, and maintain SAP HANA EDW models, including Attribute Views, Analytic Views, and Calculation Views (Graphical & SQL Script). Build and optimize HANA stored procedures, table functions, SQL scripts, and performance-tuned data models. Work closely with business stakeholders to understand reporting requirements and translate them into scalable HANA solutions. Develop and maintain data pipelines that support analytical and operational reporting. Integrate HANA models with Power BI, ensuring semantic consistency and optimal performance. Perform data analysis, data validation, and troubleshooting across EDW layers. Participate in system upgrades, performance tuning, and optimization of large-scale datasets. Follow best practices for version control, deployment, documentation, and change management. Collaborate with cross-functional teams including BI developers, data engineers, and business analysts. Required Qualifications 6+ years of hands-on experience in SAP HANA EDW development. Strong expertise in HANA Modeling (Calculation Views, Table Functions, SQL Script). Proficiency in building HANA stored procedures, SQL-based transformations, and performance tuning. Experience with Power BI (data modeling, DirectQuery/Import mode, performance optimization). Strong SQL skills with the ability to debug and optimize complex queries. Good understanding of data warehousing concepts, star schema, and semantic modeling. Experience working in Agile development environments. Strong communication skills and ability to collaborate with business users.

Director, Cloud Productivity & Identity (Microsoft Services) The Director of Cloud Productivity & Identity is the program leader responsible for the operational excellence, strategic direction, and continual modernization of all Microsoft-based cloud productivity and identity services. This role oversees internal and client Microsoft 365 (M365) tenants, SharePoint Online, Teams, Intune, Entra ID, Copilot for Microsoft 365, and CSP licensing services (resell, direct, and distributor/VAR-based). As a senior leader, the Director owns the Cloud Productivity & Identity service portfolio, ensures high-quality project and operational delivery, and drives our Microsoft partnership strategy including attainment of Microsoft designations, partner scorecard improvement, engineer upskilling, and alignment to the latest Cloud Partner Program requirements. This position manages a small team of engineers and architects, serves as a thought leader in collaboration and identity modernization, and is deeply engaged in pre-sales activities, pipeline development, SOW creation, and technical presentations to clients and internal stakeholders. Key Responsibilities Strategic Drive & Service Ownership Define and execute the strategic vision for Microsoft cloud productivity, identity, and modern work offerings across client base and internal environment. Own the full Cloud Productivity & Identity service catalog including M365, Teams, SharePoint, Intune, Entra ID, Microsoft Secure Score, Copilot, file storage & sharing, and related integrations. Develop multi-year product roadmaps, standards, and best practices aligned with Microsoft's Modern Work and Security architectures. Oversee governance of internal Microsoft tenants across multiple business entities and partner tenants. Operational Oversight & Delivery Excellence Lead and mentor a small team of engineers responsible for project delivery, escalation support, tenant administration, operational automation, and service improvements. Ensure consistent delivery quality, adherence to SLAs, and optimization of client environments (Secure Score, configuration baselines, governance posture). Establish and maintain operational KPIs, SOPs, service health reporting, and continuous improvement programs. Drive standardization of Intune device management, identity lifecycle workflows, and M365 security/compliance policies across clients. Microsoft Partnership & Designations Own Microsoft partnership strategy across multiple partner tenants and identity domains. Lead efforts to achieve and maintain Microsoft solution designations and specializations (Modern Work, Security, etc.). Create internal certification pathways and support engineering readiness to improve partner scorecard metrics. Act as the liaison with Microsoft account teams, distributors, VAR partners, and ecosystem vendors. CSP Licensing & Commercial Management Oversee CSP licensing operations (direct and indirect), including pricing strategy, quoting, license optimization, margin protection, reconciliation, and lifecycle management. Guide account managers and clients in selecting appropriate licensing bundles, Copilot entitlements, and compliance-aligned SKUs. Manage multi-tenant license governance and ensure contractual alignment with Microsoft and distributors. Pre-Sales, Pipeline Development & Client Engagement Partner with sales, account management and partners to scope client initiatives, provide solution recommendations, and influence pipeline strategy. Facilitate pre-sales discussions, technical discovery calls, and conduct client-facing presentations. Compose and review Statements of Work (SOWs), proposals, and strategic roadmaps for collaboration, identity, and modern work engagements. Represent the practice as an executive sponsor during key client interactions. Innovation, Automation & Integration Drive automation capabilities for tenant provisioning, configuration baselines, license workflows, identity lifecycle, Teams/SharePoint governance, and monitoring. Evaluate, implement and manage third-party tools for M365 management, migrations, licensing, backups, and reporting. Lead adoption of Microsoft Copilot and AI-enabled productivity features across clients and internal operations. Champion integration strategies using Graph API, PowerShell, Intune APIs, Entra Verified ID, and M365 ecosystem tools. Required Qualifications 10-15+ years of progressive IT leadership experience, ideally within a Managed Services Provider or consulting environment. Deep expertise across the Microsoft 365 and Entra ID ecosystem including: Tenant administration and architecture Teams + SharePoint Online (modern collaboration) Microsoft Intune and device management Entra ID identity governance, MFA, conditional access Microsoft Secure Score & M365 security/compliance controls Copilot readiness and enablement Strong understanding of CSP licensing models (direct, indirect, VAR), invoicing, and commercial governance. Experience managing engineers or architects in a high-velocity services organization. Proven ability to participate in sales cycles, craft SOWs, and deliver compelling technical presentations. Experience with complex multi-tenant environments and Microsoft partner programs. Strong communication, executive presence, and client-facing leadership skills. Preferred Qualifications Microsoft certifications such as: MS-102, SC-300, SC-100, AZ-305, Teams Administrator, Security Administrator (or equivalent), Microsoft Solutions Partner/Designation experience Background in Zero Trust principles, M365 security architecture, and identity governance automation. Experience building cloud practice offerings or service lines within an MSP or consultancy. Familiarity with migration tooling (SharePoint migration tools, third-party suites, identity migration utilities). Strategic thinking and the ability to translate vision into an executable roadmap. Strong mentoring, coaching, cross-functional collaboration, and people development skills. Business acumen with the ability to balance technical, financial, and operational considerations. High ownership mindset with bias for improving service quality, automation, and security posture.