CenturyLink reviews

Good pay

Terrible leadership obsolete products you’re only as good as your last sale. Mentality the stock price.

None

I like nothing about the senior leadership team. I don’t work there anymore, so I’m not familiar with the current leadership team. The old one ran the company into the ground and cost a lot of people a lot of money.

I don’t have any suggestions. It feels a little like they are rearranging the deck chairs on the titanic.

I was with the company or a company that CenturyLink had acquired for over 14 years so I don’t remember

Average

My whole team was white middle-aged dudes, so I’m not sure that qualifies as diverse

At the beginning, when I was working for a company that they acquired, I enjoyed interacting with our customers. I enjoyed solving problems. After they came in and bought us, the culture went in the toilet, the accounts that we’re so happy previously became combative and angry.

Golden handcuffs. Good money.

Ridiculously bad decisions from management.

Remote Work

They talked a good game.

Help the frontline guys by giving them the tools and support they need to take care of customers the way customers should be taken care of.

I ask the recruiter what would be the most important aspect of the JD would be to nail in an interview and researched that topic extensively.

Seemed good at the beginning, but my team didn't see a raise for 5 years.

They're trying. Getting better. But there's still work to be done.

What brought me joy were the instances where a customer was taken care of by my team in a way that made them feel like they had made the right decision to go with that product, but that they felt like they could call back if they needed to.

Negative when it comes to honoring clients billing statements as just that, instead their billing statements have "JUNK MAIL enclosures/attachments

If Century Link will not listen to its own customer base, about junk mail and junk mail flyers that are sent out with monthly billing statements, and ignores multiple requests to stop adding junk advertising to its monthly billing statements , it shows the executive managements lack of listening skills

Absolutely none

They fail to listen to customer base issues

Terminate all managers and start the hiring process from the ground up

Was not worth even applying

N/A

Major Disconnect between executive management and operations and front line employees and customers

Retirement

Compensation is on the low end compared to the average pay of other forecasters. Also, no annual raises or any other compensation, other than a bonus reflective of your work (better to be on the higher of great work) in March each year from the previous year.

The most joy is figuring out the main issues causing problems with customers orders or working with a group of supervisors & field techs to get customers installed in a timely manner.

Learning about technology, working with a variety of businesses, creative problem solving, opportunities to share knowledge and teach colleagues

Lack of support resources, ineffective and cumbersome processes

Work remote several days per week, great coworkers, some travel

Nothing at all

Compensation is on the low end compared to the average pay of other forecasters. Also, no annual raises or any other compensation, other than a bonus reflective of your work (better to be on the higher of great work) in March each year from the previous year.

The most joy is figuring out the main issues causing problems with customers orders or working with a group of supervisors & field techs to get customers installed in a timely manner.

Great compensation

Management, terrible dispatch system, elrelenting productivity tracking system, mandatory overtime for 5 months straight.

Not applicable

Everything. Manager let you die when calls get difficult

Not applicable

Flexibility, people

I don’t have a dislike right now

Retirement, STI, incentive

Pay, vacation, learning different skill skills

What I didn’t like most had to do with the management, not the company

7 weeks vacation

Working with people and getting to meet different people every day

Micromanaging

NA

The People and the technology, innovation, etc.

The Culture has continued to change for the worse

Stock Options

working independantly, benifits, pay,

vacation, referral perks, and benfits

Work from home policies

Management makes decisions that don't make any sense.

Turned loose to work totally independently due to my extensive expertise and background

When I had to soothe a grumpy customer.

Quality supervisors and co-workers. It was a pleasure to work with them

Competitive comp, good benefits

Negative culture, top down micro management

Comp

Great Working Environment

New CEO, causing reduction-in-force for the city.

Working with others that know what they are doing.

Not micromanaged, good benefits

Politics, dishonest employees

Health insurance

Customer service, technical support and I have benefits

Too much micro managing

Pay benefits managment the whole company.

Nothing it is a great place to work

The people

Flexible hours

Extremely long days with no addition time of or money

FTO flex time off

Flexibility when you worked your hours and associates that I worked with.

60 hour work weeks and high cost of insurances

Matching 401k

Learning about technology, working with a variety of businesses, creative problem solving, opportunities to share knowledge and teach colleagues

Lack of support resources, ineffective and cumbersome processes

Work remote several days per week, great coworkers, some travel