CERRITOS FORD LINCOLN jobs

Job Description Location: Cerritos, CA (On site) | Type: Full Time | Salary Range: $72,000 - $95,000 The Ford Commercial Fleet Salesperson is responsible for selling Ford commercial vehicles to businesses and organizations. This role involves developing and maintaining strong relationships with commercial clients, understanding their vehicle needs, and providing tailored solutions to meet those needs. What you'll do: Develop and maintain relationships with new and existing commercial clients. Understand the needs of commercial clients and provide appropriate vehicle solutions. Prepare and present sales proposals and contracts. Meet and exceed sales targets and performance metrics. Collaborate with the finance and service departments to ensure seamless customer experience. Maintain accurate records of sales activities and customer interactions in the CRM system. What You'll Need: Full-time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Strong communication skills with both Norm Reeves staff and guests A professional appearance and work ethic Excellent organizational and follow up skills Ability to multi-task in a fast-paced environment What We Offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Job Description Location: Cerritos, CA (On-Site) | Type: Full-Time| Hourly Rate: $17/hr | Schedule: Monday - Friday As a Shuttle Driver, you're one of the most important team members at Norm Reeves Ford Lincoln in Cerritos. You ensure that all our guests have an excellent experience while they are getting their vehicles serviced. Whether you are driving our customers within a 8 mile radius, or assisting with the service drive, you approach every task with positivity and attention to detail. Core Responsibilities: Greet and assist incoming customers in a friendly and professional manner. Transport vehicles to various locations as required. Install disposable seat covers, steering wheel covers, and floor mats in all vehicles taken in for service. Thoroughly clean, wash, vacuum, and prep vehicles as needed. Organize and manage new vehicle inventory on the lot regularly. Efficiently shuttle customers and/or employees within a 8-mile radius upon request. Greet customers in the service lobby area Provide water and snacks to guests in the lobby and ensure a welcoming atmosphere. Maintain the cleanliness and organization of the customer lobby. Restock the coffee machine and refreshment area as needed. Occasionally assist with coverage on the service drive during busy periods. Serve as a liaison between customers and employees such as Service Advisors and Managers. Perform additional duties as assigned to support service operations. What You'll Need: Full time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Experience driving a range of vehicles; manual transmission a plus. Exceptional commitment to safety Strong sense of accountability Excellent communication and a positive attitude An eye for presentation and detail What we offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Job DescriptionSummary:The Sales & Incentive Administrator is responsible for tracking all dealership sales, submitting manufacturer incentive claims, and ensuring the dealership receives all bonus and program payouts. This role supports the Sales, Finance, and Accounting teams by keeping sales data accurate and up to date.Responsibilities: Track new, used, and F&I sales daily and ensure all information is entered accurately. Submit all OEM incentive and bonus claims on time (volume bonuses, CSI, stair-step programs, accessory incentives, etc.). Fix rejected claims and resolve any discrepancies with OEM portals. Work with Sales Managers and Finance Managers to verify sales contracts and deal information. Maintain clean records for month-end reporting and employee pay plans. Provide simple explanations to managers and staff about incentive rules and payout requirements. Generate weekly and monthly reports showing incentive status and sales progress toward targets. Stay updated on all OEM program changes and deadlines. Qualifications: Strong attention to detail and accuracy with numbers. Automotive dealership experience preferred (Sales, Finance, or Accounting). Familiar with DMS systems like Reynolds, CDK, Dealertrack, or Tekion. Ability to work with multiple departments and handle time-sensitive deadlines. Basic reporting and Excel skills.

Job Description Location: Cerritos, CA | Type: Full Time | Salary: 60,000 - $125,000 Norm Reeves Automotive Group is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand! As a Service Advisor, you're one of the most important team members at Norm Reeves Ford. You're responsible for creating a super Norm Reeves location service experience for our guests and using your communication skills to build the bridge between guests and technicians. What You'll Do: Greet guests as they arrive in the Service drive Communicate empathetically with guests about their vehicle Offer solutions and added services to guests Prepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest Provide timely follow-up progress of each repair order and contact guests with repair changes Analyze quality control reports and maintain a high Customer Service Index Score Process monetary transactions What You'll Need: Previous experience as a Service Advisor in a dealership setting A valid driver's license and acceptable driving record Creative, positive, team player attitude Ability to analyze situations and make win-win business decisions Honesty, empathy, and exceptional communication skills Leadership skills in team-based and independent settings What We Offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Job Description Location: Cerritos, CA (On site) | Type: Full Time | Hourly Rate: $42 flag + (based off experience) Key Responsibilities Diagnose and repair heavy line concerns, including engines, transmissions, drivetrains, and related components on diesel and gas vehicles. Perform factory-recommended maintenance and service according to Ford standards. Utilize Ford diagnostic equipment and software to troubleshoot complex issues. Conduct engine rebuilds, transmission replacements, and powertrain overhauls as required. Perform warranty and non-warranty repairs with accuracy and efficiency. Document all work performed and recommended services on repair orders clearly and completely. Communicate effectively with service advisors and management regarding repair status and recommendations. Maintain a clean, safe, and organized work area. Qualifications Ford Certified Technician preferred; willingness to complete Ford factory training required. Proven experience as a Heavy Line Technician or equivalent automotive repair experience. Strong diagnostic and problem-solving skills. Ability to work independently and as part of a team in a fast-paced, high-volume environment. Valid driver's license with a clean driving record.

Job Description Location: Cerritos, CA (On site) | Type: Full Time | Hourly Rate: $17.00/hr As a Service Valet, you're one of the most important members at Norm Reeves Ford. You are responsible for creating a great service experience for our guests and ensuring all guest vehicles are washed and handled with excellent care. Your positivity and attention to detail are what keep our guests coming back time after time. This is an ideal entry-level position for someone eager and motivated to begin a career in the automotive service industry. Norm Reeves Ford, believes in continuous education, promotes from within and is seeking those with a true passion for working at a dealership long term. What You'll Do: Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location Controls service traffic flow and parking Determines if customers coming into service have an appointment Records customer's name, VIN, tag number, mileage, and existing vehicle damage Assists service advisors when needed Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc. Maintains a professional appearance Place vehicle Interior Protection in each vehicle Tag keys and place mirror tags in all vehicles Move vehicles to appointed parking area and ensure all windows are up and all vehicles are locked Adhere to all customer service processes Fill in for shuttle drivers as needed Bring customers' vehicles to the front of service drive when directed Ensure customers' vehicle is free of dirt and grease from their service visit Guides vehicles through the car wash Light lifting duties when needed What You'll Need: Full time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Experience driving a range of vehicles; manual transmission a plus. Exceptional commitment to safety Strong sense of accountability Excellent communication and a positive attitude An eye for presentation and detail What We Offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months) Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution. Time to Recharge - Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance. Celebrate and Rejoice - 6 Holidays Per Year to Spend Quality Time with Loved Ones. Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Job Description Location: Cerritos, CA (On site) | Type: Full Time | Pay: $24/hr | Schedule: Monday - Friday As a Utility Technician with recall duties at Norm Reeves Ford, you will be responsible for supporting various aspects of production and quality assurance, with a specific focus on conducting recall inspections of vehicles. In addition to your PDI responsibilities, you will perform routine maintenance services. What You'll Do: Conduct recalls to ensure they meet Ford's quality standards and specifications. Perform visual and functional checks of vehicle components, systems, and features according to established inspection procedures. Identify and document any defects, damages, or issues discovered during the inspection process, and coordinate with appropriate teams for resolution. Carefully performing oil changes, battery checks, topping off fluids Inspecting brake linings and making adjustments if necessary Rotating tires and implementing tire repairs according to vehicle standards Effectively mounting and balancing tires Performing alignment checks Conducting multi-point inspections (121-point inspection) Assisting in various minor services including software updates, key programming, and replacing windshield wipers Performing other duties as needed What You'll Need: Full time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Experience at an Automotive School or Program Automotive 609 Certificate a plus Prior dealership experience a plus What we offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Job Description Location: Cerritos, CA (On site) | Type: Full Time | Flag: $40+ flag (Based Off Experience) What You'll Do: Inspect, diagnose, and repair brake systems, including discs, drums, rotors, calipers, hoses, and master cylinders. Perform front-end repairs and alignments, including suspension components such as ball joints, tie rods, control arms, struts, and shocks. Conduct road tests to ensure repairs are completed to manufacturer and safety standards. Accurately document all work performed and recommended maintenance on repair orders. Follow Ford repair procedures and use factory-approved equipment and tools. Communicate with service advisors and management regarding repair progress and any additional needed work. Maintain a clean and organized work area. Ensure compliance with dealership safety policies and procedures. Stay up to date on Ford technical bulletins and training requirements. What You'll Need: Full time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Experience driving a range of vehicles; manual transmission a plus. Exceptional commitment to safety Strong sense of accountability Excellent communication and a positive attitude An eye for presentation and detail What We Offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location Secure Your Future - Build Wealth with 401k Matching Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses

Job Description Location: Cerritos, CA (On-Site) | Type: Full Time | Hourly: $19/hr As an Express Technician, you're one of the most important team members at Norm Reeves Ford. You're responsible for showing our guests a super experience and getting them on the road quickly. You'll provide light vehicle maintenance, keep a safe, neat workspace, and handle your responsibilities with honesty and integrity. Your work will ensure guests leave 100% satisfied with their Norm Reeves location experience. This role is a great entry point into your career with us! What You'll Do: Deliver your guests' cars every time, on time, as promised Perform oil changes, check batteries, and top off fluids Inspect brake linings and adjust if necessary Rotate, repair, mount, and balance tires according to vehicle standards Conduct multi-point inspections (121-point inspection) and alignment checks Perform minor services including software updates, key programming, and windshield wiper and filter replacements Take detailed notes during and post-inspection Keep work station clean at all times Work with your team to prepare and service vehicles efficiently What You'll Need: Full time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Experience at an Automotive School or Program Automotive 609 Certificate a plus Prior dealership experience a plus What we offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.

Job Description Location: Cerritos, CA (On site) | Type: Full Time | Hourly Rate: $38/hr As a Drivability Technician, you're one of the most important team members at Norm Reeves Ford, because you're responsible for performing a variety of tasks related to the maintenance, repair, and diagnostic assessment of Ford vehicles. You'll use your knowledge and skills to keep our guests safe on the road, follow safety procedures and regulations, and contribute to Norm Reeves Ford's reputation for excellence. Your work is key in ensuring guests leave safe and 100% satisfied with their Norm Reeves Ford experience. This role is a great way to kick start your career with us! What You'll Do: Perform comprehensive inspections of Ford vehicles to identify mechanical and electrical issues. Utilize diagnostic tools and equipment to accurately diagnose problems. Cleaning and inspection of all parts Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers Inspect and test new vehicles and recording findings so that necessary repairs can be made Execute repairs under warranty to manufacturer specifications Keep work station clean at all times What You'll Need: Full time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Experience driving a range of vehicles; manual transmission a plus. Exceptional commitment to safety Strong sense of accountability Excellent communication and a positive attitude An eye for presentation and detail What We Offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location Secure Your Future - Build Wealth with 401k Matching Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses

Job Description Location: Cerritos, CA (On site) | Type: Full Time | Salary Range: $42,000- $150,000 As an Internet Salesperson, you're one of the most important team members at Norm Reeves Ford Lincoln. You're the most critical point of contact for our sales department and will create a super experience. You will handle all in-person guests with vehicle purchases in the show room and sales lot. You will strive to increase customer retention by providing genuine service and fully explaining product performance and the benefits to each guest. We're looking for a team player with an outgoing, customer-service approach to daily responsibilities. This is a great entry point for a career with us, for someone who already has customer service or a general sales background (like electronics, appliances, real estate, B2B, marketing, etc.) What You'll Do: Actively respond to internet inquiries to help ensure that the dealership actualizes its maximum profit potential Communicate effectively with internet guests through various methods of communication (both online or in-person) Proactively learn about all dealership products and services available Assist guests in selecting a new/used vehicle Understand and accommodate the needs of each guests to bring them in for proper vehicle demonstration and transaction Drive yourself and the team to maintain a super work environment and get better every day What You'll Need: Full-time availability. You'll also need to be at least 18 years old A valid driver's license and acceptable driving record Strong communication skills with both Norm Reeves staff and guests A professional appearance and work ethic Excellent organizational and follow up skills Ability to multi-task in a fast-paced environment What We Offer: Unlock Your Potential - Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth. Invest in Yourself - Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months) Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving. Enjoy Complimentary Group Life Insurance for Added Peace of Mind. Your Network, Your Success - Employee Referral Bonus Program - Earn While Building a Stronger Team. Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location. Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution. Time to Recharge - Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance. Celebrate and Rejoice - 6 Holidays Per Year to Spend Quality Time with Loved Ones. Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.