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CertaSite jobs in Sterling Heights, MI

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  • Route Sales & Service Apprentice

    Certasite 3.9company rating

    Certasite job in Troy, MI

    We are looking for a route sales & service apprentice technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection,?installation, testing, service, and repairs required on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade. This is a fast paced and demanding role with high visibility within the company. COMPANY PERKS Hourly rate starting at $20; compensation is based on experience and certifications Level up training program which includes bonus when you become a billable technician Education & Certification reimbursement program Referral bonuses starting at $1,000 per referral Comprehensive medical plan options, including dental and vision 401K plan with company match Generous paid time off, paid holidays, and paid parental leave Management opportunities Opportunities for overtime with incentives Company giveaways Opportunities for community service and charity involvement Work at a mission-driven company, focused on people Continued growth and expansion into new markets and products and services WHAT YOU WILL BE DOING Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety products Train on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manually Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns Spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks Maintain equipment and tools necessary to safely perform job Evaluate customer site for additional equipment and services that customer may require Work in compliance with the Company's safety program Observe how to properly discuss deficiencies noted with customer, explaining the problem and its resolution There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. Must be comfortable with heights, working on ladders or lifts, or in confined spaces QUALIFICATIONS This is an entry level position Must possess the ability to calculate basic math including fractions, decimals and percentages Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software Must currently have a valid U.S. driver's license IDEAL QUALITIES Previous experience working a business-to-business route which requires upselling and heavy customer interaction Experience in a related skilled trade Acute attention to detail Strong mechanical and technical aptitude Highly organized and detail-oriented Problem-solving skills Excellent verbal and written communication and interpersonal skills Who are we? CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest. As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity. Our Mission: To provide a meaningful impact to as many lives as possible. Our Vision: To be the most dependable and simplified life safety solution on the planet. Our Values: Passionate We are on a relentless pursuit to be great, not just good enough. And we have fun doing it. Impactful Our work makes a real difference in the world. We literally save lives, but that s just the beginning. Innovative We believe there is always a better way. We don t stop until we find it. Genuine We do what we say, and we mean it. We are authentic and dependable. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards Equal Employment Opportunity/M/F/disability/protected veteran status Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $20 hourly 38d ago
  • Fire Alarm & Suppression Technician Level I

    Certasite 3.9company rating

    Certasite job in Troy, MI

    We are looking for a fire alarm & suppression level I who has a passion for the customer and life safety. The perfect candidate has experience in the fire protection industry and can successfully perform inspections, installation, testing, service and repairs of fire alarm systems, engineered and pre-engineered suppression systems. This includes confirming compliance with applicable life-safety and fire-safety requirements as mandated by standards, codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast-paced and demanding role with high visibility within the company. COMPANY PERKS Hourly rate starting at $23; compensation is based on experience and certifications Level up training program Education & Certification reimbursement program Referral bonuses starting at $1,000 per referral Comprehensive medical plan options, including dental and vision 401K plan with company match Generous paid time off, paid holidays, and paid parental leave Management opportunities Opportunities for overtime with incentives Company giveaways Opportunities for community service and charity involvement Work at a mission-driven company, focused on people Continued growth and expansion into new markets and products and services WHAT YOU WILL BE DOING Perform installation, inspection and testing of all types of fire alarm and engineered and pre-engineered suppression systems at the required frequencies in accordance with the requirements and instructions contained in the applicable NFPA codes and standards Perform programming, testing, final inspections, as-built drawings and customer training for installations. Troubleshoot and perform service and repair of fire alarm and engineered and pre-engineered suppression systems Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job Maintain equipment and tools necessary to safely perform job Evaluate customer site for additional equipment and services that customer may require Work in compliance with the Company's safety program Perform on-site and/or off-site (phone) emergency troubleshooting of fire alarm and suppression systems Discuss deficiencies noted with customer, explaining the problem and its resolution There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. Must be comfortable with heights, working on ladders or lifts, or in confined spaces QUALIFICATIONS A minimum of 6 months of technical experience with fire detection and signaling systems NICET 1 Certification in Fire Alarm Systems Must possess the ability to calculate basic math including fractions, decimals and percentages Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software Knowledge and understanding of low voltage and wiring. Ability to read and interpret blueprints and wiring diagrams Must currently have a valid U.S. driver's license IDEAL QUALITIES 1 2 years of experience with fire detection and signaling systems Experience with electrical wiring and circuitry, desired State license where relevant in the state in which you are applying Who are we? CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest. As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity. Our Mission: To provide a meaningful impact to as many lives as possible. Our Vision: To be the most dependable and simplified life safety solution on the planet. Our Values: Passionate We are on a relentless pursuit to be great, not just good enough. And we have fun doing it. Impactful Our work makes a real difference in the world. We literally save lives, but that s just the beginning. Innovative We believe there is always a better way. We don t stop until we find it. Genuine We do what we say, and we mean it. We are authentic and dependable. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards Equal Employment Opportunity/M/F/disability/protected veteran status Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $23 hourly 38d ago
  • Customer Experience Associate III

    Conduent Heritage, LLC 4.0company rating

    Jefferson City, MO job

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Associate III On-Site Only in Jefferson City, MO Payrate: Estimated between $18.65-$20.00/hr. Join the Conduent Customer Service Team Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Schedule: Mon. - Fri. 8:00 AM - 5:00 PM (1 hour lunch) Estimated hourly rate between $18.65-$20.00/hr. Paid Training Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. About the Role: The Customer Service Associate III is a Help Desk position handling inbound calls and emails from Medicaid Providers and Staff while delivering exceptional customer service. An ability to answer calls in a timely manner, as they are automatically received. Support a Provider-facing web app Deliver provider-centric service and initial contact resolution Maintain up to date support knowledge through offered training Provide clear, complete, and accurate instructions/information based on a full understanding of the app's functionality. Requirements: High School diploma or GED 3+ years of experience in healthcare (Medical Background Required) Understand provider workflows Familiarity with Medicaid PA/PreCert processes Knowledge of provider types, specialties, enrollment status, practice settings, service categories, provider ID numbers, Dx, and procedure codes, etc. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is between $18.65-$20.00/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $18.7-20 hourly 2d ago
  • Senior Mechanical Design Engineer

    OPW 3.8company rating

    Allentown, PA job

    Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW also creates and manufactures touch-free and soft-touch vehicle wash systems, entry systems and wash chemicals. OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV). Summary: Responsible for the specification, design and development of cryogenic liquid & process gas transfer systems. Provide welding, brazing, and fabricating process expertise for continuous improvement of manufacturing processes. Essential Responsibilities and Duties: Reinforce corporate commitment to safety and environmental awareness; Interpret customer requirements into detailed specifications sufficient to develop products including cryogenic liquid transfer systems; Produce detailed design of systems and/or components, including design for manufacturability; Develop analytical models of system design and produce testing protocols sufficient to validate model; Identify problem root causes, develop & implement solutions related to products and processes; Evaluate and recommend components for conformance to design specifications; Confer with vendors, staff, and management personnel regarding purchases, product and production specifications, product changes, manufacturing capabilities and project status. Required Qualifications and Skills: 4-year degree in Mechanical Engineering At least 5 years relevant experience in the design of piping systems Experience with system designs in compliance with ASME B31.3 & B31.12 Familiarity with process & instrumentation diagrams, process flow diagrams Strong analytical and problem-solving skills Experience with heat transfer and heat management Demonstrated ability to manage multiple projects and meet deadlines Experience with direct customer interface Desired Qualifications and Skills: Cryogenics systems design 4 years of experience in the design of pressure vessels Thermodynamics and heat transfer Structural design and stress analysis Industrial control systems design including PLC's CAD, including SolidWorks Familiarity with ASME, CGA, NFPA, FAR, IMDG, ISO, and PED requirements IP protection and patents FMEA, HAZOP and general risk analysis Fluid Dynamics - including 2-phase flow Travel: Occasional Work Arrangement : Onsite We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact opwaccommodations@acmecryo.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function : Engineering
    $73k-92k yearly est. 4d ago
  • Amazon Package Delivery Driver

    Amazon Flex 4.7company rating

    Maryville, MO job

    Amazon delivery partner opportunity - Earn $18.50 - $21.00/hr What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most. Deliver. Earn. Achieve. Repeat. Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $18.50 - $21.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances. Make your earnings go further with Amazon Flex Rewards. With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time. Deliver smiles, backed by Amazon. Packages make great passengers. Start delivering today. *Most drivers earn $18.50 - $21.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Self-employed / No-contract Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone. Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
    $18.5-21 hourly 4d ago
  • Amazon Package Delivery Driver

    Amazon Flex 4.7company rating

    Bellefonte, PA job

    Amazon delivery partner opportunity - Earn $15.00 - $19.00/hr What is Amazon Flex?It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex pays delivery partners for completing delivery blocks. When you schedule a block, you'll know when you're delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most. Deliver. Earn. Achieve. Repeat. Whether you're saving up for something special or just want some extra money for day-to-day expenses, most drivers earn $15.00 - $19.00 an hour* delivering packages. You also get to choose which weekday(s) you get paid. You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances. Make your earnings go further with Amazon Flex Rewards. With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner. From tires, fuel and auto services to slip-resistant shoes - plus tools to help navigate insurance, expenses, and taxes - there are plenty of ways to save money and time. Deliver smiles, backed by Amazon. Packages make great passengers. Start delivering today. *Most drivers earn $15.00 - $19.00 an hour. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors. Self-employed / No-contract Who can deliver with Amazon Flex? You must be 21 years old, have a valid U.S. driver's license, access to a mid-sized or larger vehicle, and have an iPhone or Android smartphone. Questions?Contact Amazon Flex Driver Support at ************ (5 a.m. - 7 p.m. PT) or click “apply” below to learn more.
    $15-19 hourly 4d ago
  • Client Success Manager

    Encore Technologies 3.9company rating

    Norwood, OH job

    As a Client Success Manager at Encore, you will be responsible for nurturing and managing client relationships, ensuring the delivery of exceptional service, and driving value for our clients. Your primary focus will be to engage with clients, understand their needs, and proactively work with them to achieve their goals, while maintaining a high level of satisfaction. Key Responsibilities: Client Relationship Management: Develop and maintain strong, trusting relationships with clients, serving as their main point of contact for all matters related to our products/services. Act as a liaison between the client and the company, facilitating clear and effective communication. Work directly with the Account Managers to establish proper account governance. Client Onboarding and Training: Collaborate with the Account Manager and onboarding teams to ensure a smooth transition for clients as they start using our products/services. Provide training and support to clients to ensure they fully understand and utilize the value of our offerings. Identify transition approach and resource requirements for successful onboarding. Manage client contracts and tools required for ongoing contract management are setup properly. Client Needs Assessment: Continuously assess client needs and goals, understanding their unique challenges and opportunities. Work with clients to define and refine their objectives and key performance indicators. Work with Account Managers to build a strategy to ensure our contract meets expectations with continual care and feeding. Value Delivery: Monitor client usage and performance, identifying areas for improvement and opportunities to enhance the value they receive. Develop and implement strategies to maximize the value of our products/services for each client. Address client concerns and issues promptly, working closely with the appropriate teams to resolve any challenges. Ensure clients are satisfied with the resolution and that their overall experience remains positive. Establish a strong governance model that drives the right conversations at the right levels. Building relationships and advocate for our clients across all of Encore. Client Retention and Expansion: Identify opportunities (leads), in partnership with the Account Managers, where Encore can add value/ solutions for our client. Develop and execute account expansion strategies, driving revenue growth working direction with the Account Managers. Ensuring Services and value align with the client to properly position Encore for retention and/or potential opportunities to grow. Qualifications: Ability to identify opportunities, in partnership with the Account Managers, where Encore can add value/ solutions for our client. Proven experience in client success, Account Management, or a related field. Exceptional interpersonal and communication skills. Strong problem-solving and analytical abilities. Client-centric mindset with a passion for delivering exceptional service. Ability to understand a client needs and translate the needs to actionable plans. Results-oriented with an ability to work independently as well as part of a team. Physical Requirements: Prolonged periods sitting at a desk and working on the computer. Occasional walking between facilities. Occasional lifting, pushing, pulling up to 15 lbs. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $58k-93k yearly est. 5d ago
  • Pharmacy Technician

    Optum 4.4company rating

    Merrillville, IN job

    Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. Pharmacy location: Located within Methodist Hospital Southlake - 8701 Broadway, Merrillville, IN 46410 Hours: Open 24/7 Primary Responsibilities: Assist in various pharmacy activities under the supervision of a licensed pharmacist Preparing, delivering, and restocking medications; performing order entry; procuring drugs; billing Carry out your job duties according to written procedures and guidelines based on pharmacy standards and regulatory requirements You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school diploma or equivalent Active applicable state Pharmacy Technician license in good standing Recent work experience as a Pharmacy Technician, ideally in a hospital or outpatient setting Proficiency with pharmacy software Preferred Qualification: PTCB/CPhT Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $16-27.7 hourly Auto-Apply 11h ago
  • IT Desktop Technician -- GOSDC5662753

    Compunnel Inc. 4.4company rating

    Holland, MI job

    Shift: 8 am Duration: 6 months (contract to hire) Primary work location is in the office area of a warehouse building. However, if equipment issues arise, may need to go onto the warehouse floor (no PPE required). Position will convert to full-time Must be able to manage time effectively. Initial training will be provided for a few weeks, after which will need to work independently. Interviews will be conducted virtually (Eastern Time). Must have good technical experience (3 - 5years experience required) The Role: This role provides first-level technical support to the organization's internal users of computer applications, hardware, and network systems. It involves deploying endpoint hardware and software products and services, responding to inquiries regarding system procedures, online transactions, and systems status, and collaborating with other IT teams to resolve issues. The role emphasizes relationship building and developing a comprehensive understanding of site operations to enhance IT service delivery. Essential Functions: · Help Desk Support: Monitor the Help Desk ticketing system (e.g., ServiceNow) and provide timely assistance to customers with incidents, events, problems, requests, and projects. · Issue Documentation: Document issue resolution in the ticketing system to ensure accurate records and knowledge sharing. · Hardware Deployment: Deploy and set up computers, printers, multifunction devices, scanners, VoIP phones, and mobile devices using tools like Microsoft Endpoint Manager (Intune). · Connectivity Maintenance: Ensure proper connectivity of all equipment including workstations, servers, phones, mobile devices, printers, scanners, and multifunction devices. · User Account Setup: Assist in managing end-user accounts, permissions, and access rights using systems like Active Directory and Azure AD, following best practices regarding privacy, security, and regulatory compliance. · Troubleshooting: Identify, troubleshoot, and resolve basic hardware and software issues with computers and peripheral devices. Escalate complex issues to higher-level support as necessary. · Performance Monitoring: Monitor the performance of supported devices and report recurring issues to the appropriate support groups. · Collaborative Support: Work with business partners and other IT support teams to facilitate software and hardware improvements, upgrades, reconfigurations, and/or purchases. · End-User Assistance: Provide IT services for end users, including visitors within the assigned region. · Security Support: Assist with resolving basic security-related issues and ensure compliance with enterprise data security standards. · Knowledge Sharing: Exchange information and knowledge related to IT services with other members of the support team. · Project Participation: Support the implementation of desktop and server systems in collaboration with other infrastructure and applications teams. · Asset Management: Participate in network asset management as per documented processes. · Team Support: Assist application development teams as needed throughout project lifecycles. · Additional Duties: Perform other duties and special projects as assigned by the team lead. Minimum Qualifications: · Certifications: ITIL knowledge preferred. A+, Network+, Microsoft, or other relevant technical certifications are a plus. · Technical Knowledge: Basic technical knowledge of current systems software, protocols, and standards, including Directory Services, Windows 10/11, Microsoft 365, Cisco VoIP and Networking, mobile communications, and ServiceNow ticketing system. · Troubleshooting Skills: Basic hands-on software and hardware troubleshooting experience. · Data Privacy: Knowledge of applicable data privacy practices and laws. · Team Collaboration: Experience working within a team-oriented, collaborative environment. · Decision Making: Makes decisions within scope using available relevant data, and seeks guidance when necessary. · Business Focus: Shows an interest in understanding how the business operates and applies this understanding to improve service delivery. · Continuous Improvement: Willingness to ask questions and take actions to improve tasks or processes within his/her own scope of work. · Collaboration: Willing to collaborate effectively within his/her own team and across functional, business, geographic, and cultural boundaries. · Communication: Ensures written and oral communications are clear and appropriate for the audience. · Accountability: Accepts responsibility for actions and results, demonstrating drive and self-motivation. · Change Management: Supports changes within his/her area of work and engages peers and stakeholders constructively. · Planning & Prioritizing: Able to prioritize work based on dependencies, technology context, and impact to the business, while remaining adaptable to changing circumstances. Physical Demands: · Mobility: Regularly required to sit or stand, reach, bend, and move about the facility. · Lifting: Must occasionally lift/transport up to 50 pounds (PCs) · Vision: Vision abilities required by this job include close vision. Work Environment: · Office Environment: Fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise. · Shop Floor: In locations with a factory or shop floor, exposure to factory/shop environments and machinery.
    $77k-116k yearly est. 3d ago
  • QC Microbiology Data Reviewer and Writer

    TSR Consulting 4.9company rating

    Indianapolis, IN job

    Job Title: QC Microbiology Data Reviewer and Writer Hybrid/Onsite: Onsite Job Type: Contract, W2 Work Schedule: Monday - Friday, Business Hours (Weekends and Holidays as needed) Duration: 12 months+ Job ID: 84025 Key Responsibilities • Perform independent and thorough review of QC microbiology data for completeness, accuracy, and cGMP compliance • Verify raw data, calculations, instrument outputs, electronic records for assays including but not limited to bioburden, sterility, endotoxin, media qualification, and environmental monitoring • Confirm adherence to SOPs, test methods, and approved protocols • Ensure documentation meets ALCOA+ data integrity principles • Identify discrepancies, errors or atypical results and work with analysts to resolve issues and ensure right the first-time documentation • Review EM results and ensure proper escalation of out of trend or excursions findings • Write deviations, CAPAs and revise SOPs • Write monthly / quarterly reports for environmental monitoring • Support internal and external audits by providing clear, complaint documentation Qualifications • Minimum 4 years experience in GMP microbiology laboratory data review • Knowledge of Bioburden, Endotoxin, Sterility, Media qualification, and Environmental Monitoring • Experience in writing and supporting investigations, deviations, or CAPA processes and SOPs. • Experience with Sherpa or other LIMS • Intermediate level MS SharePoint experience • SAP experience preferred Education: • Bachelors degree in microbiology , Biology or Biotechnology or equivalent • Preferred training in Quality systems, cGMP, and Data Integrity
    $50k-66k yearly est. 1d ago
  • Tool Room Machinist (SDKY)

    U.S. Tsubaki Power Transmission, LLC 4.2company rating

    Sandusky, OH job

    The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the "Best Value" supplier in the industry. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Interprets drawings to visualize final form of die, part or tool, and plans sequence of operations to achieve desired end result Works from prints, sketches, verbal or written instructions, or from existing part to be copied or fitted Lifts, positions, and secures parts to be machined on surface plate or worktable, using hoist, vises, v-blocks, or angle plates Sets up and operates machine tools such as CNC mills and lathes, manual mills and lathes, CNC and manual grinders, wire EDM, saw Plans the set up and operation of machine shop tools considering types of material, tolerances, types of cutting tools, coolants, lubricants, and machine tool feeds and speeds Programs mills and lathes using conversational programming and/or CAM by entering instructions including setting zero and reference points, tool registers, tool offsets, geometry of part, etc. Verifies dimensions, alignments, and clearances of finished parts, using measuring instruments such as CMM, calipers, micrometers, height gages, dial indicators, and gage blocks Fits and assembles jigs, fixtures, tools and dies, using wrenches, hammers, arbor or hydraulic presses Troubleshoots poor performing tools, identifying deficiencies and suggesting improvements Designs jigs, fixtures, or templates for use as work aides Inventories, requests, and investigates alternative cutting tools and shop supplies Promptly and accurately completes all required recordkeeping and inspections Performs routine machine maintenance as assigned Other tasks, projects and functions as assigned. Requirements: High school diploma or equivalent preferred; equivalent relevant experience may be considered Trade school or Apprenticeship program preferred Exhibits in-depth job knowledge and skills Adjusts machine feed and speed, change cutting tools, or adjust machine controls when automatic programming is not optimum Develop CNC machining processes by selecting the chucking device, cutting tools, tool arrangement, and cutting speeds and feeds with emphasis on standardization Create and maintain CNC programs to produce parts using CAD/CAM software. Experience utilizing GibbsCAM, MasterCAM, Fusion 360, Edgecam, Partmaker, or Esprit is a plus Thorough understanding of workholding, datums, sequence of operations, tool selection Can prioritize the work and coordinate with others Capable of fostering a team environment Self-motivated and can work with little supervision Thinks, plans, and responds quickly to unexpected events Able to multi-task in a fast-paced environment with changing priorities Active participant in troubleshooting and problem solving Capable of running multiple machines while they are in automatic cycles Basic Windows operating system navigation, Basic Microsoft Office Suite, CAM software experience preferred Math skills up to basic trigonometry (addition, subtraction, multiplication, division, finding an angle or tangent) Mechanical aptitude to understand how processes operate Technical skills and experience to solve complex problems and troubleshoot Analytical and critical thinking skills to foresee issues with designs or processes and come up with alternate solutions Attention to detail to ensure the highest level of precision in finished work Time management and having a sense of urgency for the jobs at hand Ability to work with others in a fast-paced manufacturing setting Learn more about U.S. Tsubaki at: ************************* U.S. Tsubaki offers: A competitive compensation package, including health benefits effective on date of hire, generous 401(k) match and profit sharing, education reimbursement, and annual bonus potential Paid time off ("PTO") 90-day and 180-day performance reviews Shift differential pay for 2nd and 3rd shift Weekly bonus potential Paid training Weekly pay Shift: 4 days a week, 10 hours per day. Days: Monday - Thursday (standard schedule). Overtime may be required on Fridays/Saturdays according to business needs. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PI365ddf***********8-39183747
    $30k-40k yearly est. 12d ago
  • Network Architect

    Encore Technologies 3.9company rating

    Cincinnati, OH job

    The Network Architect is responsible for designing, planning, and overseeing the implementation of an organization's network infrastructure. This role focuses on ensuring the network meets business requirements for performance, scalability, security, and reliability. Network Architects work with various IT teams to develop efficient and cost-effective network solutions, optimize the use of network resources, and ensure smooth connectivity across an organization's internal and external systems. Responsibilities: · Design, develop, and implement robust network infrastructures, including LAN, WAN, and cloud networks, to meet the organization's communication and data transfer needs. · Implement and enforce network security protocols, including firewalls, VPNs, and encryption techniques, to protect data and prevent unauthorized access. · Plan and design network capacity to handle future growth and ensure that resources are allocated efficiently to meet traffic and user demands. · Identify network issues and bottlenecks, troubleshoot problems, and optimize network performance for maximum efficiency and reliability. · Work closely with other IT teams (systems administrators, security teams, cloud engineers) to ensure seamless integration of network infrastructure with existing IT systems and services. · Work with vendors and service providers to select, purchase, and manage network equipment (routers, switches, cables, etc.) and services (internet, cloud services, etc.). · Maintain detailed documentation of network designs, configurations, and processes. Provide regular performance reports and status updates to management and stakeholders. · Ensure the network architecture complies with industry standards, legal regulations, and organizational policies regarding security, data privacy, and performance. · Stay updated on the latest networking technologies, protocols, and industry trends. Assess new tools and technologies that could improve the organization's network infrastructure. · Design and implement disaster recovery strategies, ensuring that critical network services can be restored quickly in the event of an outage or failure. Other duties as assigned. Qualifications: · 5+ years of experience in network design, administration, or engineering, with a deep understanding of network protocols and technologies. · Certifications: o Cisco Certified Network Professional (CCNP) o Cisco Certified Internetwork Expert (CCIE) o CompTIA Network+ o Certified Information Systems Security Professional (CISSP) · Strong knowledge of networking protocols such as TCP/IP, DNS, DHCP, BGP, and OSPF. Experience with network hardware (routers, switches, firewalls, access points) and configuration. · In-depth knowledge of network security practices and protocols, including firewalls, VPNs, intrusion detection systems, and encryption technologies. · Ability to diagnose and resolve network issues quickly and effectively, ensuring minimal downtime. · Strong organizational skills and the ability to manage multiple network projects, timelines, and budgets. · Excellent communication skills to collaborate with IT teams, vendors, and stakeholders. Ability to explain complex network concepts to non-technical stakeholders. Physical Requirements: · Prolonged periods sitting at a desk and working on a computer. · Occasional walking between facilities. · Occasional lifting, pushing, pulling up to 15 lbs. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $75k-101k yearly est. 2d ago
  • Client Experience Specialist

    Encore Technologies 3.9company rating

    Cincinnati, OH job

    Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth. Responsibilities: Project Management: Small Engagements & T&M • Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff augmentation, and hardware deployments). • Manage the administrative lifecycle of these projects from setup to close-out. • Review and approve time entries against project codes to ensure billing accuracy. • Track project burn rates and budgets to prevent overages. • Coordinate scheduling and dispatch for engineers assigned to these engagements. Client Support: • Act as the service-based primary point of contact for a defined list of small recurring service accounts. • Manage standard service renewals and handle routine client inquiries. • Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health. • Triaging incoming client requests and routing them to the appropriate technical teams. Resource Scheduling: • Maintain the master resource schedule for the delivery organization. • Update resource availability based on time-off requests and project allocations. • Verify resource availability before assignments are made to ensure schedule accuracy. • Provide availability reports to management to assist with capacity planning. Other duties as assigned. Qualifications: • 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services environment. • Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and Salesforce is highly preferred). • Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365. • Ability to manage high volumes of small tasks without losing track of details. • Strong written and verbal communication skills. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional lifting, pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays. Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $43k-79k yearly est. 4d ago
  • Local and Regional Class A CDL Truck Driver - $7.5k Sign On Bonus

    St. Joe Express 4.2company rating

    Clarinda, IA job

    Class A CDL Truck Driver - $7500 Sign On Bonus St Joe Express is a family-owned business that has built an amazing reputation locally as well as on a national level. Located in Saint Joseph, MO - we specialize in hauling mainly soybean oil for one of the largest manufacturers in the US. Our mission is to provide exceptional service to our customers by being committed to safety, being reliable and providing excellent customer service to our dedicated customer base. St Joe Express is currently looking for Full-Time drivers for the MO location. Pay and Home Time: - Earn an average of $68k-$80k/year with the potential to make much more! - Top drivers can earn an average gross pay of $90k-$95k+ yearly - Local and regional operation with multiple delivery locations to keep you busy - Variety of lanes to help accommodate great home time - Part-time positions available with manager approval - $1100 gross weekly guaranteed pay - Weekend premium (ranges from $100-$200 per load, depending on destination) - $7500 sign on bonus for new drivers - Unlimited driver referral bonus - $2000 per driver - Quarterly safety bonus What else you can expect from St Joe Express: - Assigned trucks, no slip seating - Limited number of overnight trips - 80% Kansas City runs - Newer equipment with in-house shop - Orientation and tanker training paid per hour - Tanker endorsement required (we will reimburse if hired) Tasks and duties include (but are not limited to): - Maintain company vehicles with a focus on safety and efficiency - Driving the vehicle safely to your required destination and adhering to the customer's requirements - Maintaining an accurate Elog, following FMCSA rules and regulations as well as accurately completing trip reports and other documentation - Strong customer service & communication skills with dispatch, customers and colleagues Benefits include: - Weekly payroll (direct deposit) - Medical, dental, life and vision insurance - 401k match and profit sharing - Paid holidays and PTO Why join us: We value our employees, and we want to see you succeed and take your skills to the next level. Joining our team means you will be a part of a supportive environment where you can be recognized and rewarded for your efforts. To successfully secure an opportunity to work with us, you must: - Hold a Valid Class A CDL in the state in which you reside - Have 12 or more months tractor/trailer experience - Over the age of 21 - The ability to pass a DOT physical, ergo test and drug screen - The ability to read, write and speak English - Have a good MVR and safe driving record To submit your application, please click "Apply Now"
    $90k-95k yearly 13d ago
  • SAP FICO Business Analyst

    The Judge Group 4.7company rating

    Saint Louis, MO job

    We are looking for a SAP Business Analyst with experience with FICO modules This is a contract to hire that must be done hybrid onsite in the St Louis, MO area Responsibilities: Strong skills in design and configuration of Controlling modules: Internal Orders, Profitability Analysis, & Product Costing Handling of incidents/tickets for SAP FICO across various instances of SAP Research and document current business processes/ customizations and provide process improvement recommendations with focus on standard SAP process solutions Diagnose, analyze and resolve issues efficiently. Contribute to continuous improvement initiatives Skills, Experience and Behaviors 4 + years demonstrated configuration skills in FI and CO, preferably in HANA Must have at least 5+ years of hands-on configuration experience with SAP ECC 6.0 or S/4 HANA Excellent analytical and problem-solving skills
    $75k-106k yearly est. 1d ago
  • Fire Sprinkler Service Technician Level II

    Certasite 3.9company rating

    Certasite job in Troy, MI

    We are looking for a fire sprinkler service level II life safety technician to perform inspection, testing, service and repairs of fire sprinkler systems and related components. This includes confirming compliance with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company. COMPANY PERKS Hourly rate starting at $28; compensation is based on experience and certifications Level up training program Education & Certification reimbursement program Referral bonuses starting at $1,000 per referral Comprehensive medical plan options, including dental and vision 401K plan with company match Generous paid time off, paid holidays, and paid parental leave Management opportunities Opportunities for overtime with incentives Company giveaways Opportunities for community service and charity involvement Work at a mission-driven company, focused on people Continued growth and expansion into new markets and products and services WHAT YOU WILL BE DOING Perform inspection and testing of all types of fire sprinkler systems at the required frequencies in accordance with the requirements and instructions contained in NFPA 25 Troubleshoot and perform service and repair of fire sprinkler systems such as fire pumps and related components Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job Maintain equipment and tools necessary to safely perform job Evaluate customer site for additional equipment and services that customer may require Work in compliance with the Company's safety program Perform on-site and/or off-site (phone) emergency troubleshooting of sprinkler systems Test backflow prevention devices as required by NFPA 25 and state and local codes Separate certification requirements may be necessary based upon the jurisdiction Discuss deficiencies noted with customer, explaining the problem and its resolution There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. Discuss this with your manager Must be comfortable with heights, working on ladders or lifts, or in confined spaces QUALIFICATIONS 2 years of water-based fire protection systems layout core and related work experience. This must include at least 12 months of core water-based fire protection systems layout experience, including the complete layout of NFPA 13D, 13R, and/or 13 sprinkler systems, application of design specifications to NFPA 13 sprinkler and/or standpipe systems, field surveys for NFPA 13D, 13R, and/or 13 systems and standpipe systems, and detailing for other types of systems. The two years may include up to 12 months of related work experience, as defined below. 1 year of related experience credit may be granted for 5 years of experience in any one or any combination of the following: Special hazards suppression systems installation Special hazards systems layout Inspection and testing of water-based systems Sprinkler system installation 6 months of related experience credit may be granted for 3 years of experience in any one or two of the above work areas. Must possess the ability to calculate basic math including fractions, decimals and percentages Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software Must currently have a valid U.S. driver's license IDEAL QUALITIES 2 5 years of experience with water-based fire protection systems NICET II Certification in water-based systems State license in the relevant state in which you re applying Who are we? CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest. As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity. Our Mission: To provide a meaningful impact to as many lives as possible. Our Vision: To be the most dependable and simplified life safety solution on the planet. Our Values: Passionate We are on a relentless pursuit to be great, not just good enough. And we have fun doing it. Impactful Our work makes a real difference in the world. We literally save lives, but that s just the beginning. Innovative We believe there is always a better way. We don t stop until we find it. Genuine We do what we say, and we mean it. We are authentic and dependable. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards Equal Employment Opportunity/M/F/disability/protected veteran status Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $28 hourly 38d ago
  • Cloud Application Integration Engineer

    Applied Research Solutions 3.4company rating

    Dayton, OH job

    Applied Research Solutions is seeking a skilled and forward-thinking Cloud Application Integration Engineer to join our team. This role is pivotal in designing, developing, and maintaining integrations between cloud-based applications and on-premise systems. You'll work closely with cross-functional teams to ensure seamless data flow, system interoperability, and scalable architecture across our enterprise platforms Why Work with us? Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers. Responsibilities include: Administer and maintain cloud-hosted application instances Develop integration workflows between SaaS solutions, VM-based applications, and third-party APIs. Monitor application health, performance, and usage metrics; proactively identify and resolve issues. Manage configuration, patching, upgrades, and security compliance across cloud applications. Collaborate with cross-functional teams to support business process automation and data synchronization. Develop and maintain documentation for application configurations, integration flows, and operational procedures. Evaluate new tools and technologies to enhance operational efficiency and integration reliability. Other duties as assigned Qualifications/ Technical Experience Requirements: 4-5 years of experience in cloud application administration and integration engineering. Bachelor's degree in Computer Science, Information Systems, or related field. Must be a US citizen. Must have or be willing to attain a TS/SCI Clearance. Security+ required, but can be worked after hiring Significant demonstrated experience deploying applications to mainstream cloud ecosystems (Azure, Amazon Web Services) and associated technology stacks, including container technologies (Docker, Kubernetes) Expertise in managing SaaS platforms and cloud-native applications. Excellent troubleshooting and analytical skills Excellent communication and collaboration skills Preferred Qualifications Master's degree in Computer Science, Information Systems, or related field. MS Azure cloud certifications (e.g., Azure Administrator Associate) Experience with containerization and orchestration (Docker, Kubernetes). Knowledge of hybrid cloud, multi-cloud, and edge computing integration strategies. Familiarity with monitoring and observability tools (CloudWatch, Azure Monitor, Prometheus, etc.). Background in enterprise application integration (EAI) or data integration platforms. Experience with identity and access management (IAM), SSO, and role-based access controls Knowledge of data governance, compliance frameworks. Background in scripting or automation. All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.
    $72k-95k yearly est. 1d ago
  • Customer Success Manager

    Encore Technologies 3.9company rating

    Cincinnati, OH job

    As a Customer Success Manager at Encore, you will play a pivotal role, working closely with Account teams, Clients, Service Delivery, and internal teams to ensure continued success with our clients. You will hold a leadership position, collaborating closely with Account teams, clients, and Service Delivery team. Your deep understanding of IT Managed services will play a pivotal role in driving operational excellence, client satisfaction, and strategic improvements within our managed services portfolio. Responsibilities: Program Leadership: • Provide strategic direction and leadership for the IT Managed Services program. • Oversee the planning, execution, and delivery of managed services, ensuring alignment with • organizational objectives. Client Relationship Management: • Build and maintain strong relationships with clients to understand their IT needs and ensure delivery meets or exceeds expectations. • Act as the primary point of contact for client escalations and issue resolution. Service Delivery Excellence: • Define and enforce service level agreements (SLAs) for managed services. • Monitor and optimize service delivery processes to ensure efficiency and quality. • Implement best practices and industry standards for IT service management. Team Collaboration: • Collaborate with cross-functional teams, including technical teams, sales, and support, to ensure seamless service delivery. • Foster a collaborative and high-performance culture within the managed services team. Financial Management: • Manage the financial aspects of the IT Managed Services program, including budgeting, forecasting, and cost optimization. • Ensure the program is financially viable and meets profitability targets. Continuous Improvement: • Identify opportunities for process improvement and innovation within the managed services program. • Implement initiatives to enhance service delivery efficiency and effectiveness. Risk Management: • Proactively identify and mitigate risks related to service delivery, security, and compliance. • Develop and implement risk mitigation plans to ensure uninterrupted service. Other duties as assigned. Qualifications: • Bachelor's degree in Information Technology, Business, or more than 5 years of experience leading managed services clients. (Relevant certifications (e.g., PMP, ITIL) is a plus.) • Proven experience in leadership, particularly in IT managed services. • In-depth knowledge of IT service delivery models, best practices, and emerging trends. • Strong client-facing and interpersonal skills with the ability to build and maintain relationships. • Demonstrated ability to lead and motivate cross-functional teams to achieve program objectives. • Financial acumen with experience in budgeting and financial management. • Strong problem-solving skills and the ability to make informed decisions in a fast-paced environment. • Excellent communication skills, both written and verbal. Physical Requirements: • Prolonged periods sitting at a desk and working on the computer. • Occasional walking between facilities • Occasional liftin pushing, pulling up to 15 lbs. • Hybrid position - in office and remote workdays Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
    $67k-103k yearly est. 4d ago
  • Telecom / Network Engineer

    Talent Software Services 3.6company rating

    La Crosse, WI job

    Are you an experienced Telecom / Network Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Telecom / Network Engineer to work at their company in La Crosse, WI. Position Summary: The Telecom/Network Engineer will design, configure, manage, troubleshoot, support and implement the Telecom/Network Infrastructure. Will also perform limited project management with some coordination of efforts by various support staff. Communicates project status to project proponents. Working in multiple network infrastructure disciplines including routing, switching, and wireless. Demonstrates knowledge and proficiency with basic network and network security monitoring/management tools. Qualifications: Utilizes, operates and maintains network security infrastructure and services involving network access control, network segmentation (TrustSec, Client), VPN, secure web browsing, internet caching and DNS security devices to ensure data integrity and network security is maintained. Provides assistance and may be asked to take a network leadership role with network troubleshooting and remediation of security related incidents or network security investigations in coordination with the Help Desk, ITOC and SOC. Familiar with software defined networking tools including, but not limited to, firewalls, WAN/LAN, SASE, and Cloud networking. Familiar with scripting and automation tools such as Splunk, Ansible, Python, and .Net. Knowledge of standard project methodology (Agile and/or Waterfall) processes, tools and terminologies. Bachelor's degree in a technical discipline with a minimum of two (2) years of professional technical work experience. OR Associate's degree with a minimum of four (4) years of professional technical work experience. Preferred: Expert knowledge of telecom/network concepts and 7-layer OSI model is required. Knowledge of basic telecom/network management and monitoring tools. Basic understanding of desktop and server operating systems is desirable. Must be able to work with minimum direction and able to work effectively in a team environment. Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution. Good organizational and time management skills are required to handle the workload and track the various projects going on simultaneously. Solid analytical skills are also a necessity. Cisco preferred CCNA preferred
    $63k-102k yearly est. 2d ago
  • Fire Sprinkler Service Apprentice

    Certasite 3.9company rating

    Certasite job in Troy, MI

    We are looking for a fire sprinkler service apprentice life safety technician to perform inspection, testing, service and repairs of fire sprinkler systems and related components. This includes confirming compliance with applicable life-safety and fire-safety requirements as mandated by standards, codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company. COMPANY PERKS Hourly rate starting at $20; compensation is based on experience and certifications Level up training program which includes bonus when you become a billable technician Education & Certification reimbursement program Referral bonuses starting at $1,000 per referral Comprehensive medical plan options, including dental and vision 401K plan with company match Generous paid time off, paid holidays, and paid parental leave Management opportunities Opportunities for overtime with incentives Company giveaways Opportunities for community service and charity involvement Work at a mission-driven company, focused on people Continued growth and expansion into new markets and products and services WHAT YOU WILL BE DOING Perform inspection and testing of all types of fire sprinkler systems at the required frequencies in accordance with the requirements and instructions contained in NFPA 25 Troubleshoot and perform service and repair of fire sprinkler systems such as fire pumps and related components Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job Maintain equipment and tools necessary to safely perform job Evaluate customer site for additional equipment and services that customer may require Work in compliance with the Company's safety program Perform on-site and/or off-site (phone) emergency troubleshooting of sprinkler systems Test backflow prevention devices as required by NFPA 25 and state and local codes Separate certification requirements may be necessary based upon the jurisdiction Discuss deficiencies noted with customer, explaining the problem and its resolution There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. Discuss this with your manager Must be comfortable with heights, working on ladders or lifts, or in confined spaces QUALIFICATIONS A basic understanding of fire sprinkler or plumbing systems is useful be this is an entry-level role Must possess the ability to calculate basic math including fractions, decimals and percentages Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software Must currently have a valid U.S. driver's license Who are we? CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest. As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity. Our Mission: To provide a meaningful impact to as many lives as possible. Our Vision: To be the most dependable and simplified life safety solution on the planet. Our Values: Passionate We are on a relentless pursuit to be great, not just good enough. And we have fun doing it. Impactful Our work makes a real difference in the world. We literally save lives, but that s just the beginning. Innovative We believe there is always a better way. We don t stop until we find it. Genuine We do what we say, and we mean it. We are authentic and dependable. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards Equal Employment Opportunity/M/F/disability/protected veteran status Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $20 hourly 60d+ ago

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