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  • Claims Management & Coverage Counsel

    Wilson Elser-Attorneys

    Remote certified credit counselor job

    Job Description Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Claims Management & Coverage Counsel position reporting to our New York City Office. The Position Wilson Elser is currently seeking highly skilled attorneys with Claims Management & Coverage Counsel experience to join our dynamic team. In this role, the Claims Management & Coverage Counsel will provide expert guidance in claims, coverage analysis, and risk management for various specialty and professional lines of insurance. As part of our national team, you will help independently manage complex claims and coverage disputes and will focus on developing resolution and/or settlement strategies to mitigate potential legal exposure. This position offers the flexibility to be fully remote. Key Responsibilities: Independently manage a claims caseload, from claim notification through resolution. Evaluate coverage, liability and damages issues for complex professional liability, employment liability, real estate liability, miscellaneous liability and D&O matters. Draft reservation of rights and coverage denial letters Proactively monitor claims, prepare and develop handling and resolution strategies. Assign, coordinate, and manage outside counsel to obtain optimal resolutions. Prepare reports to clients with exposure analysis and reserve recommendations. Resolve claims through direct negotiations and participation in mediation. Work closely with other attorneys and Partners on legal projects. Ability to regularly interface with clients, carriers and outside counsel Qualifications JD from an accredited Law School Licensed to practice law in at least one U.S. jurisdiction 3+ years of legal practice experience in the insurance area. Previous experience drafting coverage letters and opinions, a plus. Experience in private practice, preferred. Superior written and oral communication skills required. Strong legal research and negotiation skills required. Ability to assess and interpret insurance policies, identify potential legal risks, and offer strategic solutions to prevent disputes from escalating. Strong organizational skills to effectively manage a high-volume caseload in a fast paced environment. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. This position is also eligible for discretionary bonuses. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range:$150,000-$190,000 USD Why Should You Apply? Flexibility: Hybrid work arrangements to support work-life blend Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at *********************************. Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here. California Residents may review our CCPA notice for applicants and employees here.
    $150k-190k yearly 10d ago
  • Hybrid Support Counselor

    Seneca Center 4.5company rating

    Remote certified credit counselor job

    We are seeking a dedicated mental health professional to join our team as a Support Counselor, delivering individualized services to youth and their families. This role emphasizes flexibility and responsiveness, allowing you to meet clients where they are-whether at home, in school, or within the broader community in Richmond/Oakland, CA. As a key contributor to an interdisciplinary team, you'll collaborate with fellow therapists, counselors, family partners, educators, and local organizations to support client well-being. Your work as a Support Counselor will focus on promoting stability, building resilience, and connecting individuals to essential resources, all within a framework that values cultural awareness and trauma-informed care. ABOUT KAISER WRAPAROUND This Kaiser Wraparound Program is a partnership between Kaiser Permanente and Seneca Family of Agencies, providing behaviorally focused mental health services to children and families. The program aims to provide children and their families with the support and services they need for children to maintain the lowest level of care possible and avoid out of home placements (group homes, juvenile hall, and hospitalization). Services for families will take place in-person within the community (Richmond & Oakland) while other work can be completed remotely. ABOUT SENECA Seneca has been nominated among the Bay Area's Top Workplaces for several consecutive years. We're committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve. RESPONSIBILITIES * Provide counseling and case management services to enrolled youth and families * Connect clients and families to community resources and natural supports * Offer crisis intervention and mental health services in various settings (home, school, community) * Participate in treatment reviews, staff meetings, and IEP meetings as needed * Complete mental health notes, service tracking, and required documentation * Assist with transportation arrangements for school, therapy, and court appointments * Provide on-call coverage to the program as scheduled * Participate in all program staff meetings, and other treatment meetings when necessary * Participate in weekly supervision with the Lead Clinician and/or Program Supervisor * Apply crisis communication and de-escalation techniques, including physical intervention if necessary, following Seneca's training protocols QUALIFICATIONS REQUIRED * Bachelor's degree in Counseling/Psychology/Social Work or related field * Flexible schedule with the ability to work some evening hours as needed * Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time * Must be at least 21 years of age * Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy * TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements PREFERRED * Bilingual Spanish skill set * Experience providing strong behavioral interventions with youth in community-based setting * Skilled in de-escalation techniques and managing urgent mental health situations SCHEDULE * Full-time; Monday - Friday, 9am - 5:30pm * Hybrid; provide in-person services & complete documentation remotely * On-call; scheduled with supervisor ahead of time, 2 shifts per month BENEFITS * Starting at $26.22 - $28.72 per hour, commensurate with experience * Additional compensation provided upon passing bilingual language proficiency exam * Salary increases each year * Mileage reimbursement * Stipends provided to staff members participating in the emergency on-call shifts * 5 weeks of Paid Time off and 11 Paid Holidays * Comprehensive benefits package: * Medical, dental, vision, chiropractic, acupuncture, fertility coverage * Long-term disability, family leave, and life insurance * 50% paid premiums for dependents * 403b Retirement Plan * Employer-paid Employee Assistance Plan * Seneca is a Public Service Loan Forgiveness certified employer * Scholarship opportunities, ongoing training, and professional development opportunities * Promotional opportunities across the agency in California and Washington #LI-MA1
    $26.2-28.7 hourly 8d ago
  • Claims Management & Coverage Counsel

    Attorneys 3.8company rating

    Remote certified credit counselor job

    Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Claims Management & Coverage Counsel position reporting to our New York City Office. The Position Wilson Elser is currently seeking highly skilled attorneys with Claims Management & Coverage Counsel experience to join our dynamic team. In this role, the Claims Management & Coverage Counsel will provide expert guidance in claims, coverage analysis, and risk management for various specialty and professional lines of insurance. As part of our national team, you will help independently manage complex claims and coverage disputes and will focus on developing resolution and/or settlement strategies to mitigate potential legal exposure. This position offers the flexibility to be fully remote. Key Responsibilities: Independently manage a claims caseload, from claim notification through resolution. Evaluate coverage, liability and damages issues for complex professional liability, employment liability, real estate liability, miscellaneous liability and D&O matters. Draft reservation of rights and coverage denial letters Proactively monitor claims, prepare and develop handling and resolution strategies. Assign, coordinate, and manage outside counsel to obtain optimal resolutions. Prepare reports to clients with exposure analysis and reserve recommendations. Resolve claims through direct negotiations and participation in mediation. Work closely with other attorneys and Partners on legal projects. Ability to regularly interface with clients, carriers and outside counsel Qualifications JD from an accredited Law School Licensed to practice law in at least one U.S. jurisdiction 3+ years of legal practice experience in the insurance area. Previous experience drafting coverage letters and opinions, a plus. Experience in private practice, preferred. Superior written and oral communication skills required. Strong legal research and negotiation skills required. Ability to assess and interpret insurance policies, identify potential legal risks, and offer strategic solutions to prevent disputes from escalating. Strong organizational skills to effectively manage a high-volume caseload in a fast paced environment. A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. This position is also eligible for discretionary bonuses. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $150,000 - $190,000 USD Why Should You Apply? Flexibility: Hybrid work arrangements to support work-life blend Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at *********************************. Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here. California Residents may review our CCPA notice for applicants and employees here.
    $68k-80k yearly est. Auto-Apply 60d+ ago
  • Litigation and Liability Management Counsel (Madrid based)

    Feverup

    Remote certified credit counselor job

    Hey there! We're Fever, the world's leading tech platform for culture and live entertainment, Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let's discuss this role and what you will do to help achieve Fever's mission. About The Role Fever is looking for a self-composed, resourceful, and highly adaptable US qualified litigation lawyer to oversee litigation strategy and execution. Reporting directly to the senior legal leadership of the company and located in the global HQ in Madrid, as litigation counsel you will familiarize yourself closely with Fever's mission and vision, structure, strategy, and objectives, in order to drive strategies that promote and defend Fever's interests in a wide variety of pre-litigation disputes, litigation, regulatory inquiries, and other adversarial proceedings in the US and, with the support of regional inhouse teams, globally. You will work closely with both internal stakeholders (including senior management, HR, finance, and business development, among others) and external advisers-directing outside counsel as needed-to assess and manage risk, and drive efficient conflict resolution. In this leadership role, you will guide the company through complex and interesting legal challenges on the path to responsible and conscientious growth. This role provides a unique opportunity for a creative lawyer to not only resolve disputes when they occur, but also to take an active role in shaping a strategic vision to maximize the long term prosperity of the company by identifying and mitigating risks before they materialize, and to grow into a senior leadership position within the department. You will be an ideal fit for this role if you take pride in your ability to harmonize competing interests in the pursuit of just, pragmatic, and sustainable outcomes, and if you combine calm judgment with a penchant for effective execution to deliver results. If you are excited to lead the conflict resolution function within an ambitious global industry leader as it navigates an ever-evolving legal landscape, all from a vibrant European capital, we would love to hear from you. About the Role Managing a junior litigation counsel and coordinating through dotted line reporting to a wide range of regional in-house lawyers, you will be expected to take ownership of the dispute resolution matters in the US and similar jurisdictions, and coordinate the strategy of such matters elsewhere. You will: Set and execute litigation, pre-litigation, and enforcement strategies across commercial, employment, IP, consumer, and other litigation and regulatory enforcement matters. Drive litigation management, including early case assessment, steering external counsel (engagement, coordination and management), and settlement, trial, and appeal strategy. Handle regulatory matters, including coordinating responses to government audits and other regulatory inquiries (subpoenas, investigations, and enforcement actions). Work closely with Fever's internal human resources and people management teams to ensure compliance with applicable local, national, and international labor and employment legislation. Help guide global staffing strategy in an evolving global landscape. Ensure prompt investigation and resolution of claims arising out of Fever's Equal and Fair Workplace Policy. Promote fair and objective conflict resolution to ensure just outcomes for parties involved. Work closely with Fever's liability and crisis management teams in responding to incidents and continuously improve Fever's risk assessment and management policies and procedures. Implement matter-management metrics and executive reporting. Collaborate with the insurance team to ensure the company effectively liaises with insurers on notifications, coverage strategy, and recoveries. Manage one or more junior lawyers and other specialists, as well as coach regional generalist lawyers when working with them, and contribute to a high-impact, diverse LGRC team. About You Be a US barred lawyer with 5+ years (8+ preferred) of litigation experience, either in a law firm, governmental, in house, or non-profit setting. Possess exceptional judgment and discretion, and the confidence and ability to communicate effectively with senior management. Able to efficiently distill complex legal problems into succinct, clear and actionable advice and drive business-forward solutions. Have excellent legal research and writing skills. Be a highly emotionally intelligent professional and communicator. Poised under pressure. You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn, and who can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard and soft skills and maturity throughout their experiences. This role is located in Fever's HQ in Madrid, and although we can be flexible with the timing you will be expected to move there if you are currently living elsewhere. BENEFITS Attractive compensation package Opportunity to have a real impact in a high-growth global category leader 40% discount on all Fever events and experiences Work in a location in the heart of Madrid Home office friendly Responsibility from day one and professional and personal growth Great work environment with a young, international team of talented people to work with! Health insurance Flexible remuneration with a 100% tax exemption through Cobee English & Spanish Lessons WellHub membership We have free snacks, drinks, and fruit at the office! Possibility to receive in advance part of your salary by Payflow #LI-hybrid #LI-fulltime Thank you for considering joining Fever. We cannot wait to learn more about you! If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
    $49k-69k yearly est. Auto-Apply 8d ago
  • Managing Counsel, Claims (Remote)

    Allstate 4.6company rating

    Remote certified credit counselor job

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Join a high-impact legal team where your expertise helps shape outcomes and safeguard the business. This in-house counsel position sits within the Claims Matter Counseling (CMC) team-part of the Business Law & Compliance Property Liability practice group. Our mission is clear: protect the Company while enabling smart, strategic business decisions. We do this by delivering trusted legal guidance across the full spectrum of insurance operations, with a special focus on supporting our Property Liability business units-including the Claims Department. As Managing Counsel, you'll play a key advisory role for the Claims Organization, focusing on high-exposure claims and complex coverage issues that arise before litigation begins. You'll be a critical partner to frontline claims professionals and leadership, helping mitigate legal risk-such as bad faith or extra-contractual exposure-while also driving efficiency by minimizing reliance on outside counsel. This is a unique opportunity to practice at the intersection of law and business, where your counsel directly influences outcomes and protects the Company's interests every day.Key Responsibilities Provide advice and counsel to the Claims Department when legal issues or questions arise during the handling of claims, including, but not limited to, coverage opinions, conditional demand response, large losses, releases, rejected tenders, multiple competing claims, new laws or court decisions, among other matters for the assigned states. Provide advice to the Claims Organization on complex claims and large losses that have potential extracontractual or bad faith legal exposure to drive towards resolution. Provide training and education to the Claims Organization on emerging legal trends, issues, risks, new laws or court decisions for assigned states. Work with business colleagues and other in-house legal teams to develop and implement recommendations related to the handling of claims Deliver legal counsel on high-exposure, complex insurance claims and coverage issues arising during active claims handling. Prepare attorney conditional demand responses. Education & Qualifications Juris Doctorate degree Licensed to practice law and in good standing within State of Practice 7 or more years of experience .Functional Skills & Expertise Strong project management abilities, with a proven track record of coordinating tasks, managing priorities, and ensuring timely completion of objectives. Skilled at collaborating with personnel at all organizational levels and providing guidance to junior team members. Leverages subject matter expertise to support and advise less experienced colleagues Proficient in computer applications, including the Microsoft Office Suite, and experienced in using technology to support daily work and analysis. Familiarity with LexisNexis or comparable research platforms. Demonstrated coverage experience, with the ability to perform detailed coverage analysis across multiple jurisdictions (preferred). Experience handling complex attorney conditional demands in multiple jurisdictions (preferred). Background in insurance defense or extra-contractual and bad faith litigation is a plus. Supervisory Responsibilities This job does not have supervisory duties. #LI-PC1 Skills Bad Faith, Bad Faith Litigation, Claims Litigation, Contractual Advice, Coverage Analysis, Demand Response, Insurance Bad Faith, Insurance Defense, Legal Consulting, Legal Research, Legal Strategies, Legal Writing, LexisNexis Research, Negotiation, Project Management, Risk Mitigation, Sound Judgment, Strategic Collaborations, Strategy Execution Compensation The compensation offered for this role is $112,000.00 - $190,000.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
    $49k-66k yearly est. Auto-Apply 24d ago
  • LOB Consumer Credit Risk Advisor - Balance Sheet Analytics & Modeling

    PNC Bank 4.4company rating

    Certified credit counselor job in Brecksville, OH

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an LOB Consumer Credit Risk Advisor within PNC's Balance Sheet Analytics & Modeling Decisioning Quality Assurance organization, you will be based in Pittsburgh or Philadelphia, PA, Cleveland or Brecksville, OH, Birmingham, AL, Charlotte, NC, Wilmington, DE, Tysons, VA, New York City, Chicago, IL, Dallas or Houston, TX. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Role Overview: As a Consumer Credit Risk Advisor, you will review both automated and manual credit decisions to ensure they align with sound credit practices, regulatory standards, and strategic goals. The role focuses on balancing client experience, protection, and credit needs while minimizing risk to PNC. Key Responsibilities: • Credit & Risk Management: Enhance credit strategies and maintain robust risk controls across the portfolio. • Pricing Strategy: Develop pricing models that optimize profitability, competitiveness, and customer value. • Regulatory Alignment: Ensure decisioning aligns with regulatory expectations and supports audit readiness. • Market Insights: Monitor industry trends to inform strategy and identify growth opportunities. • Data & Systems Utilization: Leverage internal systems and data infrastructure to generate insights and enable automation. • Advanced Analytics: Apply rigorous analysis to support strategic planning, performance tracking, and reporting. Preferred Skills & Experience: • Bachelor's degree in business, STEM, or related field; advanced degree preferred • Strategic problem-solving experience, ideally from a consulting background • Proficiency in Tableau for data visualization and reporting • Strong foundation in credit principles and practices • Experience working with large datasets to extract insights and support decision-making PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Reviews activities associated with applicable business segment, including the credit approval process, policy and procedural compliance and portfolio risk management, credit monitoring, and reporting. Maintains in depth knowledge of consumer credit policy and ensures adherence to policy. Deploys appropriate monitoring mechanisms of early performance to manage expected outcomes. Monitors credit by leveraging relevant reporting and assessing trends to identify risk incidences, requests ad - hoc analytics, oversees follow-up, and analyzes output to inform decision - making. Manages and updates credit transaction models utilized within defined asset class and activity and ensures adherence to model management processes (i.e., model validation, testing, maintenance) by ensuring the appropriate resources are in place to adhere to guidance. Follows and recognizes economic, regulatory, and other trends affecting borrowers and initiates relevant analyses, by leveraging key analytic partners, and discussions to determine potential impacts on policy. Reviews validation outputs on data produced and delivered; ensures that work set is completed and that the right conversations are taking place to execute deliverables. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAnalytical Thinking, Commercial Real Estate, Competitive Advantages, Consumer Lending, Credit Risk Management, Data Analytics, Decision Making, Financial Operations, Portfolio Risk, Risk AppetiteCompetenciesCredit Analysis and Verification, Credit Risk, Financial Statement Analysis, Portfolio Management - 1, Problem Solving, Quantitative Techniques, Regulatory Environment - Financial Services, Risk Economics and FinanceWork ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $64,000.00 - $164,749.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 07/16/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $64k-164.7k yearly Auto-Apply 60d+ ago
  • Commercial Debt Counselor/Collector 2443

    Continental Service Group LLC 4.2company rating

    Remote certified credit counselor job

    ConServe is looking for outgoing, professional, creative-types with business to business experience (i.e. commercial real estate, insurance sales, etc.) to work in a highly competitive, fast-paced environment managing and collecting on delinquent business accounts. This role offers a base pay plus monthly bonus opportunity ranging from $1,500 - $5,000+ based on performance. **Please note - this posting is only for candidates that reside in Texas, Georgia, Alabama, Missouri, North Carolina, North Dakota, South Carolina, Indiana, Tennessee, Florida, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY, Rochester, NY area. Applications from those outside of these areas will not be considered. This is a remote work opportunity. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom . We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau's Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: Obtain information from Consumers in order to determine current financial situation and determine solutions Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily Gather proper documentation from Consumers and maintain appropriate follow-up Meet daily, weekly and monthly goals as set by management at ConServe Daily Productivity - all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment. Monthly Recoveries - must achieve ConServe's monthly targeted performance objectives for collections. Record Maintenance - proper management & updating of system to maximize contacts Skip-Tracing - to assist in locating & contacting consumers or businesses Adherence to ConServe's Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: High School Diploma or GED Associates or Bachelor's Degree preferred Skills/ Requirements: Business to business experience (i.e. commercial real estate, insurance sales, etc.) or prior recent debt collection experience preferred. The ability to work 8-hour shifts, Monday through Friday, consisting of three (3) days starting between 8:00 am EST and 9:00am EST and ending between 5:00 pm EST and 6:00 pm EST until clearance is approved two (2) evenings Noon EST - 9:00 pm EST. Once you move into the department (after you receive clearance), you must have the ability to work five 8-hour shifts, Monday through Friday starting between 8:00 am EST and 9:00 am EST. Fluent in conversational English and abiity to proficiently read and write English Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution Intermediate Computer skills to document calls and navigate software packages, databases and the internet. Strong organizational and time management skills Attention to detail Ability to act independently to resolve problems Motivation to learn Ability to work in a positive, collaborative manner with coworkers Ability and history of maintaining confidentiality and high level of trustworthiness. Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment. Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process). Ability to obtain and maintain State Collections Licensure U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States. No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. Occasionally lift and/or move up to 25 pounds. Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift) Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift) Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make ******************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: ************, option 7 or by emailing: *********************. Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace
    $43k-53k yearly est. 10d ago
  • LOB Consumer Credit Risk Advisor - Balance Sheet Analytics & Modeling

    PNC 4.1company rating

    Certified credit counselor job in Brecksville, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an LOB Consumer Credit Risk Advisor within PNC's Balance Sheet Analytics & Modeling Decisioning Quality Assurance organization, you will be based in Pittsburgh or Philadelphia, PA, Cleveland or Brecksville, OH, Birmingham, AL, Charlotte, NC, Wilmington, DE, Tysons, VA, New York City, Chicago, IL, Dallas or Houston, TX. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Role Overview: As a Consumer Credit Risk Advisor, you will review both automated and manual credit decisions to ensure they align with sound credit practices, regulatory standards, and strategic goals. The role focuses on balancing client experience, protection, and credit needs while minimizing risk to PNC. Key Responsibilities: - Credit & Risk Management: Enhance credit strategies and maintain robust risk controls across the portfolio. - Pricing Strategy: Develop pricing models that optimize profitability, competitiveness, and customer value. - Regulatory Alignment: Ensure decisioning aligns with regulatory expectations and supports audit readiness. - Market Insights: Monitor industry trends to inform strategy and identify growth opportunities. - Data & Systems Utilization: Leverage internal systems and data infrastructure to generate insights and enable automation. - Advanced Analytics: Apply rigorous analysis to support strategic planning, performance tracking, and reporting. Preferred Skills & Experience: - Bachelor's degree in business, STEM, or related field; advanced degree preferred - Strategic problem-solving experience, ideally from a consulting background - Proficiency in Tableau for data visualization and reporting - Strong foundation in credit principles and practices - Experience working with large datasets to extract insights and support decision-making PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Reviews activities associated with applicable business segment, including the credit approval process, policy and procedural compliance and portfolio risk management, credit monitoring, and reporting. + Maintains in depth knowledge of consumer credit policy and ensures adherence to policy. Deploys appropriate monitoring mechanisms of early performance to manage expected outcomes. + Monitors credit by leveraging relevant reporting and assessing trends to identify risk incidences, requests ad - hoc analytics, oversees follow-up, and analyzes output to inform decision - making. + Manages and updates credit transaction models utilized within defined asset class and activity and ensures adherence to model management processes (i.e., model validation, testing, maintenance) by ensuring the appropriate resources are in place to adhere to guidance. + Follows and recognizes economic, regulatory, and other trends affecting borrowers and initiates relevant analyses, by leveraging key analytic partners, and discussions to determine potential impacts on policy. Reviews validation outputs on data produced and delivered; ensures that work set is completed and that the right conversations are taking place to execute deliverables. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Analytical Thinking, Commercial Real Estate, Competitive Advantages, Consumer Lending, Credit Risk Management, Data Analytics, Decision Making, Financial Operations, Portfolio Risk, Risk Appetite **Competencies** Credit Analysis and Verification, Credit Risk, Financial Statement Analysis, Portfolio Management - 1, Problem Solving, Quantitative Techniques, Regulatory Environment - Financial Services, Risk Economics and Finance **Work Experience** Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Bachelors **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Pay Transparency** Base Salary: $64,000.00 - $164,749.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. **Application Window** Generally, this opening is expected to be posted for two business days from 10/17/2025, although it may be longer with business discretion. **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $37k-49k yearly est. 48d ago
  • Credit Counselor- Full Time

    American Consumer Counseling Center

    Remote certified credit counselor job

    At ACCC, we empower employees to grow in a mission-driven environment where contributions are valued. We offer flexible schedules, top-tier benefits, and remote work options, allowing you to build a career that fits your lifestyle. Every interaction counts, and we recognize that exceptional service starts with exceptional people. We celebrate dedication and commitment to going above and beyond for our customers. Join a team where flexibility, fulfillment, and impact are at the heart of everything we do. We are a nationally recognized, award-winning non-profit dedicated to helping people take control of their finances and get out of debt through counseling and education. We've been named Top Places to Work 2022 winner and received the BBB Award in 2021 & 2022. As a Credit Counselor, you'll provide support to people across the country facing financial crises, credit challenges, or debt issues. You'll help clients gain a clear understanding of their situation and guide them toward the best possible solutions. We're hiring remote credit counselors with flexible hours, including Saturdays. What You Bring Comfortable and professional on the phone-strong telephone skills are a must Proven ability to build and maintain customer relationships Background in customer service and handling client needs with care Clear, concise communication skills, both written and verbal Sales experience and a drive to meet or exceed goals Position Schedule Tuesday-Saturday, 2:30- 10:30pm EST. Full-time Credit Counselors receive ACCC's Top-Tier Benefits Package, including: Affordable Medical, Dental, and Vision Insurance Life Insurance 401K Matching Long-Term & Short-Term Disability Generous PTO, Paid Holidays Employee Wellness Program Remote Work from Home Requirements: Internet: Hard Wired internet. This means you can use an ethernet cable to connect to a modem. Internet speed requirement of 2000 Mbps for single person residence, and 400 Mbps for residence with 2 or more people Caregiving Remote work from home is not a replacement for caregiving, children, or elder care. You are unable to to be a primary caregiver during working hours. In addition to a competitive base salary, this role offers the opportunity to earn a monthly performance-based bonus. Your hard work and results will be rewarded, giving you the chance to increase your earnings each month! We are looking for Credit Counselors to work Tuesday through Saturday, 2:30- 10:30pm EST.
    $36k-59k yearly est. Auto-Apply 60d+ ago
  • Product and Regulatory Counsel, Credit

    Block and 4.3company rating

    Remote certified credit counselor job

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role As Product Counsel for Cash App, handling credit, lending and credit reporting issues, you'll have a broad range of responsibilities providing legal guidance on lending and credit issues, including credit reporting agency issues. Our Primary Product offerings that you would be involved with include: Lending products (such as our buy now pay letter products), Afterpay and credit risk rating/credit rating agency work. As we expand, your ideas and contributions will make an immediate and meaningful impact. You Will Provide guidance to product, risk, design, eng, customer support and other teams on lending, credit and credit reporting agency issues and help build new lending and credit related products. Provide actionable legal advice concerning consumer lending laws and consumer lending products, Fair Credit Reporting Act (FCRA), Fair and Accurate Credit Transactions Act (FACTA), Dodd Frank, Gramm-Leach-Bliley Act and Equal Credit Opportunity Act. Develop trusted relationships with partners and stay informed on key product developments. Draft and negotiate commercial agreements affecting your products and services Draft terms of use, product policies, and product disclosures Work closely with cross-functional partners (tax, compliance, accounting, and outside counsel) to provide seamless support. Cultivate creative ideas and insights into how legal frameworks can support new product developments and customer experiences. You Have A Juris Doctor (JD) degree and active membership in at least one state bar. 6+ years of combined, relevant experience in law firms, governmental agencies, or in-house legal departments. Significant expertise in consumer lending laws and consumer lending products, Fair Credit Reporting Act (FCRA), Fair and Accurate Credit Transactions Act (FACTA), Dodd Frank, Gramm-Leach-Bliley Act and Equal Credit Opportunity Act. Fluency translating legal advice into actionable guidance. Ability to quickly adapt and reorient in an evolving regulatory and business environment. Familiarity with launching and marketing products and advising on the legal and regulatory aspects of product development in the technology space. Sound, practical business judgment, and creativity solving problems. Excellent drafting skills. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A:$217,800-$326,800 USDZone B: $202,600-$303,800 USDZone C:$191,700-$287,500 USDZone D:$185,200-$277,800 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy
    $29k-37k yearly est. Auto-Apply 3d ago
  • Claims Management & Coverage Counsel

    Wilson Elser-Attorneys

    Remote certified credit counselor job

    Job Description Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Claims Management & Coverage Counsel position reporting to our New York City Office. The Position Wilson Elser is currently seeking highly skilled attorneys with Claims Management & Coverage Counsel experience to join our dynamic team. In this role, the Claims Management & Coverage Counsel will provide expert guidance in claims, coverage analysis, and risk management for various specialty and professional lines of insurance. As part of our national team, you will help independently manage complex claims and coverage disputes and will focus on developing resolution and/or settlement strategies to mitigate potential legal exposure. This position offers the flexibility to be fully remote. Key Responsibilities: Independently manage a claims caseload, from claim notification through resolution. Evaluate coverage, liability and damages issues for complex professional liability, employment liability, real estate liability, miscellaneous liability and D&O matters. Draft reservation of rights and coverage denial letters Proactively monitor claims, prepare and develop handling and resolution strategies. Assign, coordinate, and manage outside counsel to obtain optimal resolutions. Prepare reports to clients with exposure analysis and reserve recommendations. Resolve claims through direct negotiations and participation in mediation. Work closely with other attorneys and Partners on legal projects. Ability to regularly interface with clients, carriers and outside counsel Qualifications JD from an accredited Law School Licensed to practice law in at least one U.S. jurisdiction 3+ years of legal practice experience in the insurance area. Previous experience drafting coverage letters and opinions, a plus. Experience in private practice, preferred. Superior written and oral communication skills required. Strong legal research and negotiation skills required. Ability to assess and interpret insurance policies, identify potential legal risks, and offer strategic solutions to prevent disputes from escalating. Strong organizational skills to effectively manage a high-volume caseload in a fast paced environment. Why Should You Apply? Flexibility: Hybrid work arrangements to support work-life blend Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at *********************************. Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here. California Residents may review our CCPA notice for applicants and employees here.
    $53k-85k yearly est. 19d ago
  • Commercial Debt Counselor/Collector 2443

    Conserve 4.2company rating

    Remote certified credit counselor job

    ConServe is looking for outgoing, professional, creative-types with business to business experience (i.e. commercial real estate, insurance sales, etc.) to work in a highly competitive, fast-paced environment managing and collecting on delinquent business accounts. This role offers a base pay plus monthly bonus opportunity ranging from $1,500 - $5,000+ based on performance. **Please note - this posting is only for candidates that reside in Texas, Georgia, Alabama, Missouri, North Carolina, North Dakota, South Carolina, Indiana, Tennessee, Florida, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY, Rochester, NY area. Applications from those outside of these areas will not be considered. This is a remote work opportunity. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom . We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau's Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: Obtain information from Consumers in order to determine current financial situation and determine solutions Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily Gather proper documentation from Consumers and maintain appropriate follow-up Meet daily, weekly and monthly goals as set by management at ConServe Daily Productivity - all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment. Monthly Recoveries - must achieve ConServe's monthly targeted performance objectives for collections. Record Maintenance - proper management & updating of system to maximize contacts Skip-Tracing - to assist in locating & contacting consumers or businesses Adherence to ConServe's Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: High School Diploma or GED Associates or Bachelor's Degree preferred Skills/ Requirements: Business to business experience (i.e. commercial real estate, insurance sales, etc.) or prior recent debt collection experience preferred. The ability to work 8-hour shifts, Monday through Friday, consisting of three (3) days starting between 8:00 am EST and 9:00am EST and ending between 5:00 pm EST and 6:00 pm EST until clearance is approved two (2) evenings Noon EST - 9:00 pm EST. Once you move into the department (after you receive clearance), you must have the ability to work five 8-hour shifts, Monday through Friday starting between 8:00 am EST and 9:00 am EST. Fluent in conversational English and abiity to proficiently read and write English Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution Intermediate Computer skills to document calls and navigate software packages, databases and the internet. Strong organizational and time management skills Attention to detail Ability to act independently to resolve problems Motivation to learn Ability to work in a positive, collaborative manner with coworkers Ability and history of maintaining confidentiality and high level of trustworthiness. Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment. Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process). Ability to obtain and maintain State Collections Licensure U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States. No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. Occasionally lift and/or move up to 25 pounds. Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift) Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift) Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make ******************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: ************, option 7 or by emailing: *********************. Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace
    $43k-53k yearly est. Auto-Apply 60d+ ago
  • LOB Consumer Credit Risk Advisor - Balance Sheet Analytics & Modeling

    PNC 4.1company rating

    Certified credit counselor job in Brecksville, OH

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an LOB Consumer Credit Risk Advisor within PNC's Balance Sheet Analytics & Modeling Decisioning Quality Assurance organization, you will be based in Pittsburgh or Philadelphia, PA, Cleveland or Brecksville, OH, Birmingham, AL, Charlotte, NC, Wilmington, DE, Tysons, VA, New York City, Chicago, IL, Dallas or Houston, TX. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Role Overview: As a Consumer Credit Risk Advisor, you will review both automated and manual credit decisions to ensure they align with sound credit practices, regulatory standards, and strategic goals. The role focuses on balancing client experience, protection, and credit needs while minimizing risk to PNC. Key Responsibilities: • Credit & Risk Management: Enhance credit strategies and maintain robust risk controls across the portfolio. • Pricing Strategy: Develop pricing models that optimize profitability, competitiveness, and customer value. • Regulatory Alignment: Ensure decisioning aligns with regulatory expectations and supports audit readiness. • Market Insights: Monitor industry trends to inform strategy and identify growth opportunities. • Data & Systems Utilization: Leverage internal systems and data infrastructure to generate insights and enable automation. • Advanced Analytics: Apply rigorous analysis to support strategic planning, performance tracking, and reporting. Preferred Skills & Experience: • Bachelor's degree in business, STEM, or related field; advanced degree preferred • Strategic problem-solving experience, ideally from a consulting background • Proficiency in Tableau for data visualization and reporting • Strong foundation in credit principles and practices • Experience working with large datasets to extract insights and support decision-making PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Reviews activities associated with applicable business segment, including the credit approval process, policy and procedural compliance and portfolio risk management, credit monitoring, and reporting. Maintains in depth knowledge of consumer credit policy and ensures adherence to policy. Deploys appropriate monitoring mechanisms of early performance to manage expected outcomes. Monitors credit by leveraging relevant reporting and assessing trends to identify risk incidences, requests ad - hoc analytics, oversees follow-up, and analyzes output to inform decision - making. Manages and updates credit transaction models utilized within defined asset class and activity and ensures adherence to model management processes (i.e., model validation, testing, maintenance) by ensuring the appropriate resources are in place to adhere to guidance. Follows and recognizes economic, regulatory, and other trends affecting borrowers and initiates relevant analyses, by leveraging key analytic partners, and discussions to determine potential impacts on policy. Reviews validation outputs on data produced and delivered; ensures that work set is completed and that the right conversations are taking place to execute deliverables. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAnalytical Thinking, Commercial Real Estate, Competitive Advantages, Consumer Lending, Credit Risk Management, Data Analytics, Decision Making, Financial Operations, Portfolio Risk, Risk AppetiteCompetenciesCredit Analysis and Verification, Credit Risk, Financial Statement Analysis, Portfolio Management - 1, Problem Solving, Quantitative Techniques, Regulatory Environment - Financial Services, Risk Economics and FinanceWork ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $64,000.00 - $164,749.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 10/17/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $37k-49k yearly est. Auto-Apply 49d ago
  • Managing Counsel, Claims (Remote)

    Allstate 4.6company rating

    Remote certified credit counselor job

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Join a high-impact legal team where your expertise helps shape outcomes and safeguard the business. This in-house counsel position sits within the Claims Matter Counseling (CMC) team-part of the Business Law & Compliance Property Liability practice group. Our mission is clear: protect the Company while enabling smart, strategic business decisions. We do this by delivering trusted legal guidance across the full spectrum of insurance operations, with a special focus on supporting our Property Liability business units-including the Claims Department. As Managing Counsel, you'll play a key advisory role for the Claims Organization, focusing on high-exposure claims and complex coverage issues that arise before litigation begins. You'll be a critical partner to frontline claims professionals and leadership, helping mitigate legal risk-such as bad faith or extra-contractual exposure-while also driving efficiency by minimizing reliance on outside counsel. This is a unique opportunity to practice at the intersection of law and business, where your counsel directly influences outcomes and protects the Company's interests every day.Key Responsibilities Provide advice and counsel to the Claims Department when legal issues or questions arise during the handling of claims, including, but not limited to, coverage opinions, conditional demand response, large losses, releases, rejected tenders, multiple competing claims, new laws or court decisions, among other matters for the assigned states. Provide advice to the Claims Organization on complex claims and large losses that have potential extracontractual or bad faith legal exposure to drive towards resolution. Provide training and education to the Claims Organization on emerging legal trends, issues, risks, new laws or court decisions for assigned states. Work with business colleagues and other in-house legal teams to develop and implement recommendations related to the handling of claims Deliver legal counsel on high-exposure, complex insurance claims and coverage issues arising during active claims handling. Prepare attorney conditional demand responses. Education & Qualifications Juris Doctorate degree Licensed to practice law and in good standing within State of Practice 7 or more years of experience .Functional Skills & Expertise Strong project management abilities, with a proven track record of coordinating tasks, managing priorities, and ensuring timely completion of objectives. Skilled at collaborating with personnel at all organizational levels and providing guidance to junior team members. Leverages subject matter expertise to support and advise less experienced colleagues Proficient in computer applications, including the Microsoft Office Suite, and experienced in using technology to support daily work and analysis. Familiarity with LexisNexis or comparable research platforms. Demonstrated coverage experience, with the ability to perform detailed coverage analysis across multiple jurisdictions (preferred). Experience handling complex attorney conditional demands in multiple jurisdictions (preferred). Background in insurance defense or extra-contractual and bad faith litigation is a plus. Supervisory Responsibilities This job does not have supervisory duties. #LI-PC1 Skills Bad Faith, Bad Faith Litigation, Claims Litigation, Contractual Advice, Coverage Analysis, Demand Response, Insurance Bad Faith, Insurance Defense, Legal Consulting, Legal Research, Legal Strategies, Legal Writing, LexisNexis Research, Negotiation, Project Management, Risk Mitigation, Sound Judgment, Strategic Collaborations, Strategy Execution Compensation The compensation offered for this role is $112,000.00 - $190,000.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
    $50k-63k yearly est. Auto-Apply 22d ago
  • Claims Management & Coverage Counsel

    Attorneys 3.8company rating

    Remote certified credit counselor job

    Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Claims Management & Coverage Counsel position reporting to our New York City Office. The Position Wilson Elser is currently seeking highly skilled attorneys with Claims Management & Coverage Counsel experience to join our dynamic team. In this role, the Claims Management & Coverage Counsel will provide expert guidance in claims, coverage analysis, and risk management for various specialty and professional lines of insurance. As part of our national team, you will help independently manage complex claims and coverage disputes and will focus on developing resolution and/or settlement strategies to mitigate potential legal exposure. This position offers the flexibility to be fully remote. Key Responsibilities: Independently manage a claims caseload, from claim notification through resolution. Evaluate coverage, liability and damages issues for complex professional liability, employment liability, real estate liability, miscellaneous liability and D&O matters. Draft reservation of rights and coverage denial letters Proactively monitor claims, prepare and develop handling and resolution strategies. Assign, coordinate, and manage outside counsel to obtain optimal resolutions. Prepare reports to clients with exposure analysis and reserve recommendations. Resolve claims through direct negotiations and participation in mediation. Work closely with other attorneys and Partners on legal projects. Ability to regularly interface with clients, carriers and outside counsel Qualifications JD from an accredited Law School Licensed to practice law in at least one U.S. jurisdiction 3+ years of legal practice experience in the insurance area. Previous experience drafting coverage letters and opinions, a plus. Experience in private practice, preferred. Superior written and oral communication skills required. Strong legal research and negotiation skills required. Ability to assess and interpret insurance policies, identify potential legal risks, and offer strategic solutions to prevent disputes from escalating. Strong organizational skills to effectively manage a high-volume caseload in a fast paced environment. Why Should You Apply? Flexibility: Hybrid work arrangements to support work-life blend Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at *********************************. Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here. California Residents may review our CCPA notice for applicants and employees here.
    $57k-68k yearly est. Auto-Apply 60d+ ago
  • Sr Commercial Debt Counselor 2444

    Continental Service Group LLC 4.2company rating

    Remote certified credit counselor job

    *Commercial or relevant 3rd party debt collection experience and documented successful collection performance required.* The Sr. Commercial Debt Counselor role manages and collects delinquent business accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment. Essential Duties & Responsibilities: The Sr. Commercial Debt Counselor provides financial, clerical and administrative services to ensure efficient, timely and accurate repayment of accounts within their scope of work The Sr. Commercial Debt Counselor will address business collection/accounts receivable issues and assist with special projects based on departmental goals and objectives. Ensure effective decisions are made in the best interest of the client requirements and expectations. Demonstrates the right judgment that is within authority and scope of work Capable of reviewing Secretary of State, P & Ls and various financial documents to ensure resolution is supportable Strong communication skills to work effectively with Business CFO's, Controllers, Presidents and Finance/Accounting teams. Resolve complex issues. Demonstrate a positive working relationship with departments to accomplish the goals and objectives of the client and ConServe. Skip-Tracing - to assist in locating & contacting consumers and businesses. Meet daily, weekly and monthly goals as set by management at ConServe. Daily Productivity - Work a specified number of accounts/cases daily and maintain an acceptable level of daily metrics as assigned to the position by Management. Achieve a high level of resolution with a compliant and customer centric approach. Record Maintenance - proper management & updating of system to maximize contacts. Adherence to ConServe's Blueprint Quality Management System, Code of Conduct, and Compliance Program. Non-Essential Duties & Responsibilities: Other duties as assigned Education Requirement: High School Diploma or GED Associates or Bachelor's Degree preferred Skills/ Requirements: One (1) year of ConServe collections experience or five (5) years of relevant/commercial 3rd party debt collection experience. Consistent, proven twelve-month performance history. Documented successful debt collection performance records Strong organizational and time management skills. Attention to detail. Ability to act independently to resolve problems. The ability to work 8 hour shifts Monday through Friday consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm EST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings 12:00 pm EST - 9:00 pm EST. Fluent in conversational English and ability to proficiently read and write English. Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution. Business to Business asset recovery, sales, marketing or other B2B related skills preferred. Intermediate Computer skills to document calls and navigate software packages, databases and the internet. Ability to work in a positive, collaborative manner with coworkers. Ability and history of maintaining confidentiality and high level of trustworthiness. Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment. The ability to telework. A teleworker is defined as an employee who works for ConServe from a home, or other remote office, for all of the regularly scheduled work week. A teleworker uses telecommunication technologies, including, but not limited to, soft telephones, virtual facsimiles, computers, electronic mail, and remote Internet connections to access work remotely on a pre-determined basis A secure internet connection, to plug in ConServe equipment into a hardline Ethernet port A private work area in which work activities can be conducted Ability to obtain and maintain Government Security Clearance. Ability to obtain and maintain State Collections Licensure. U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States. No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. Occasionally lift and/or move up to 25 pounds. Ability to sit or remain sedentary for your entire work shift (8-, 9-, or 10-hour shift) Ability to talk and listen on a phone for your entire work shift (8-, 9-, or 10-hour shift) Ability to type on a computer for your entire work shift (8-, 9-, or 10-hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make ******************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: ************, option 7 or by emailing: *********************. Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace
    $43k-53k yearly est. Auto-Apply 60d+ ago
  • Credit Counselor- Full Time

    American Consumer Counseling Center

    Remote certified credit counselor job

    Job Description At ACCC, we empower employees to grow in a mission-driven environment where contributions are valued. We offer flexible schedules, top-tier benefits, and remote work options, allowing you to build a career that fits your lifestyle. Every interaction counts, and we recognize that exceptional service starts with exceptional people. We celebrate dedication and commitment to going above and beyond for our customers. Join a team where flexibility, fulfillment, and impact are at the heart of everything we do. We are a nationally recognized, award-winning non-profit dedicated to helping people take control of their finances and get out of debt through counseling and education. We've been named Top Places to Work 2022 winner and received the BBB Award in 2021 & 2022. As a Credit Counselor, you'll provide support to people across the country facing financial crises, credit challenges, or debt issues. You'll help clients gain a clear understanding of their situation and guide them toward the best possible solutions. We're hiring remote credit counselors with flexible hours, including Saturdays. What You Bring Comfortable and professional on the phone-strong telephone skills are a must Proven ability to build and maintain customer relationships Background in customer service and handling client needs with care Clear, concise communication skills, both written and verbal Sales experience and a drive to meet or exceed goals Position Schedule Tuesday-Saturday, 2:30- 10:30pm EST. Full-time Credit Counselors receive ACCC's Top-Tier Benefits Package, including: Affordable Medical, Dental, and Vision Insurance Life Insurance 401K Matching Long-Term & Short-Term Disability Generous PTO, Paid Holidays Employee Wellness Program Remote Work from Home Requirements: Internet: Hard Wired internet. This means you can use an ethernet cable to connect to a modem. Internet speed requirement of 2000 Mbps for single person residence, and 400 Mbps for residence with 2 or more people Caregiving Remote work from home is not a replacement for caregiving, children, or elder care. You are unable to to be a primary caregiver during working hours. In addition to a competitive base salary, this role offers the opportunity to earn a monthly performance-based bonus. Your hard work and results will be rewarded, giving you the chance to increase your earnings each month! We are looking for Credit Counselors to work Tuesday through Saturday, 2:30- 10:30pm EST.
    $36k-59k yearly est. 30d ago

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