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Certified energy manager skills for your resume and career
15 certified energy manager skills for your resume and career
1. Leadership
- Recognized individually at Chief Operating Officer level for successful cross-group leadership and meeting product quality while overcoming aggressive schedule challenges.
- Guided and managed the administrative day-to-day academic program and the implementation of strategies by providing leadership to faculty and staff.
2. Cleanliness
- Supervised all operations including timely product preparation, food safety, cleanliness and inventory control.
- Maintain proper cleanliness and general maintenance of facility equipment.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Evaluate customer service needs ensure customer satisfaction.
- Provided excellent customer service by greeting, and serving guest with their food.
4. Food Safety
- Follow through on crew training; focusing on food safety, and company procedure.
- Certified Food Safety and Quality Control Manager at Five Guys Burgers and Fries
5. CEM
CEM -- Customers Experience Management blends customers' satisfaction, loyalty, relationship management, user experience, and customer-centricity. CEMs provides smooth connectivity betweens organizations or industrial plant.
- Received CEM certification from the Association of Energy Engineers.
6. Financial Statements
A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.
- Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
- Manage community budget and analyze financial statements, maintain budget accountability, anticipate and minimize negative budget variances and deficits.
7. Customer Complaints
- Handle customer complaints along with crew members and behavior, to make nightly deposits with the escort of an officer!
- Trained and managed employees, managed customer complaints, organized shifts and schedules, monitored money drawers and safe
8. Bank Deposits
Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.
- Processed bank deposits daily, paperwork, filing, inventory, record keeping and scheduling of appointments.
- Count money and make bank deposits Investigate and resolve complaints regarding food quality.
9. Food Service
The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.
- Oversee the daily operation of local fast food service restaurant.
- Direct training and scheduling of food service personnel.
10. Food Quality
- Task Investigate and resolve complaints regarding food quality, service, or accommodations.
- Provided leadership to instill, establish, and execute ambitious standards of food quality presentation leading to customer service satisfaction.
11. Food Preparation
- Monitor compliance with health and fire regulations regarding food preparations and serving, and building maintenance in lodging and dining facilities.
- Supervised food preparation and provided daily supervision to food personnel to ensure compliance with Serve-Safe guidelines and Department of Health regulations.
12. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Used a Mastered Point of Sale (POS) computer system for automated order taking.
- Perform opening and closing procedures including deposit verification using POS system and ordering all currency for store function and operations.
13. Product Quality
Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.
- Managed three department managers and 130 hourly associates * Instituted improvements in system procedures to improve efficiency, performance and product quality
- Direct all day-to-day business operations for a successful fast-food location - ensuring exceptional customer service, efficiency and product quality.
14. Safety Regulations
- Comply with all health and safety regulations for health inspections.
- Delegated nightly tasks to overnight associates and ensured all safety regulations were followed.
15. Sigma
In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.
- Led deployment and change management of Six Sigma and DFSS within Becton Dickinson's Biosciences, Diagnostic and Medical Devices businesses.
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List of certified energy manager skills to add to your resume

The most important skills for a certified energy manager resume and required skills for a certified energy manager to have include:
- Leadership
- Cleanliness
- Customer Service
- Food Safety
- CEM
- Financial Statements
- Customer Complaints
- Bank Deposits
- Food Service
- Food Quality
- Food Preparation
- POS
- Product Quality
- Safety Regulations
- Sigma
- Inventory Control
- Cash Drawers
Updated January 8, 2025