Customer Service Representative Jobs At Certified Languages International

About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Richmond, Virigina location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Opportunity: Customer Support Representative/Account Representative-Sr Pay Rate: $19.16/hour Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities for Client Support Service Professional: Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

LaSalle Network is partnering with a leading provide in vehicle collision repair. We are seeking a motivated and detail-oriented Customer Experience Associate to join the team. This is a permanent and fully remote position. Being Bilingual with English and Spanish, is a plus! Customer Experience Associate Responsibilities: Schedule customers for collision repair and estimate appointments Handle inbound and outbound customer communications professionally Assist with rental reservations and tow scheduling Prioritize and manage daily tasks efficiently Show empathy and confidence in customer interactions Respond to inquiries and resolve customer issues Multitask across multiple communication channels Follow department processes to maintain work quality Maintain company equipment and report issues promptly Ensure customer and company information remains confidential Perform additional duties as assigned Customer Experience Associate Requirements: Work from Home experience Bilingual with English and Spanish - a major plus! High School diploma or G.E.D Flexible to work rotating Saturdays (overtime) Reliable internet connection If you feel you meet these qualifications, please apply today! Thank you, Karlee Boedeker Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LNVPJK

Job Opportunity: Customer Support Representative/Account Representative-Sr Pay Rate: $20-21.99/hour Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities for Client Support Service Professional: Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Opportunity: Customer Support Representative/Account Representative-Sr Type: Contract Pay Rate: $19.16/hour Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities for Client Support Service Professional: Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Bilingual Customer Service Representative (Hybrid - Houston, TX) 💰 Pay Range: $18.15 - $19.15/hr 📆 Duration: 1-year contract ⏰ Schedule: Monday - Friday, 7 AM - 6 PM (Flexible shifts: 9-6, 7-4, or 8-5) Are you a bilingual customer service professional looking for an exciting hybrid opportunity? We are hiring Bilingual Customer Service Representatives fluent in English and Spanish (reading, writing, and speaking) to assist commercial customers with their electricity services! What You'll Do: ✔️ Answer inbound calls regarding billing, service transfers, and electricity-related inquiries ✔️ Start with call handling for the first 2 months, then transition to emails, chat support, and outbound calls ✔️ Perform administrative work between calls What You Need: ✅ Bilingual in English & Spanish - must be able to read, write, and speak both fluently ✅ High School Diploma or GED ✅ Reliable high-speed internet and a quiet place to work ✅ Strong customer service skills and ability to multitask Perks & Benefits: 💻 Equipment provided - we set you up for success! 📚 Paid Training (2.5 - 3 weeks) - mandatory attendance 8 AM - 5 PM 🏡 Hybrid Schedule - Work from home with one onsite day per week in Houston, TX 🚀 Ready to join a dynamic team and grow your career? Apply today! 🎉 Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Job Opportunity: Customer Support Representative/Account Representative-Sr Pay Rate: $20-21.99/hour Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities for Client Support Service Professional: Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Ultimate Staffing is seeking a Constuction Client Services Specialist to join an amazing Construction company in Irvine. This role is temp to hire through Ultimate Staffing. The schedule is Monday- Friday 8am- 5pm, pay is $22- $25/ hour. This role supports service work orders for the Client Services Manager, ensuring timely communication, accurate documentation, and high customer satisfaction. Key Responsibilities: Process new service orders, assign to Client Services Managers, and schedule field appointments. Follow up on appointments, handle customer satisfaction calls, and escalate issues as needed. Research and qualify new vendors, collect required documents, and update the vendor database. Expedite field documents, order materials, and track shipments to job sites. Maintain detailed electronic records for all work orders. Skills & Qualifications: Strong communication, attention to detail, and organizational skills. Ability to manage competing priorities and collaborate with team members. Proficient in Google Workspace and Microsoft Office. Compensation & Benefits: $45,760-$52,000 base salary + 3-7% annual profit share. Overtime eligible, flexible scheduling, and work-from-home options after one year. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while helping others! If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people's lives, this flexible and fulfilling work from home opportunity may be just what you're looking for. As a Customer Service Representative, you'll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones. This remote, flexible opportunity pays independent contractors $13 per hour. Essential Functions Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information Making outbound calls to patients and caregivers Actively assisting with enrollment, program applications, and set up in applicable systems Retrieving information to assist caregivers with any payroll-related inquiries Utilizing de-escalation techniques when supporting upset or frustrated callers Offering guidance and directions to both caregivers and patients to effectively resolve any issues they're facing Documenting information and outcomes as necessary About You To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need: The ability to offer empathy, patience, and a friendly demeanor at all times The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers Great active listening skills Excellent written and verbal communication skills Strong attention to detail The ability to multitask and adapt to change in a fast-paced environment A quality-focused mindset and a desire to achieve first call resolution whenever possible The ability to accurately and confidently work with numbers and discuss money Your Home Office Environment To be a Customer Service Representative, you will need: A computer meeting these criteria: Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time) Memory: 8GB of RAM CPUs (Speed * Processors): 6 Hard Drive: At least 500MB of free space Sound: sound card (standard on most computers) Up-to-date antivirus software Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please) Dual monitors A USB noise-cancelling headset A webcam for your certification experience Where NexRep Contracts NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US. Flexible Hours of Operation As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't, within the client's hours of operation. Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you'd prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace. Pay and Perks This flexible opportunity pays independent contractors $13 per hour. Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will run for 10 days, 8 hours per day, with about half of each day spent doing self-paced learning. While you will not be able to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and provide 30 hours of service on the phone in Supported Production. Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements. You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you'll receive: One-on-one mentorship Free certification and ongoing development opportunities The freedom and flexibility to choose your own schedule, within the client's hours of operation The chance to achieve better work-life balance You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more! Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while helping others! If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people's lives, this flexible and fulfilling work from home opportunity may be just what you're looking for. As a Customer Service Representative, you'll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones. This remote, flexible opportunity pays independent contractors $13 per hour. Essential Functions Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information Making outbound calls to patients and caregivers Actively assisting with enrollment, program applications, and set up in applicable systems Retrieving information to assist caregivers with any payroll-related inquiries Utilizing de-escalation techniques when supporting upset or frustrated callers Offering guidance and directions to both caregivers and patients to effectively resolve any issues they're facing Documenting information and outcomes as necessary About You To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need: The ability to offer empathy, patience, and a friendly demeanor at all times The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers Great active listening skills Excellent written and verbal communication skills Strong attention to detail The ability to multitask and adapt to change in a fast-paced environment A quality-focused mindset and a desire to achieve first call resolution whenever possible The ability to accurately and confidently work with numbers and discuss money Your Home Office Environment To be a Customer Service Representative, you will need: A computer meeting these criteria: Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time) Memory: 8GB of RAM CPUs (Speed * Processors): 6 Hard Drive: At least 500MB of free space Sound: sound card (standard on most computers) Up-to-date antivirus software Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please) Dual monitors A USB noise-cancelling headset A webcam for your certification experience Where NexRep Contracts NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US. Flexible Hours of Operation As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't, within the client's hours of operation. Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you'd prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace. Pay and Perks This flexible opportunity pays independent contractors $13 per hour. Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will run for 10 days, 8 hours per day, with about half of each day spent doing self-paced learning. While you will not be able to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and provide 30 hours of service on the phone in Supported Production. Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements. You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you'll receive: One-on-one mentorship Free certification and ongoing development opportunities The freedom and flexibility to choose your own schedule, within the client's hours of operation The chance to achieve better work-life balance You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more! Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while helping others! If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people's lives, this flexible and fulfilling work from home opportunity may be just what you're looking for. As a Customer Service Representative, you'll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones. This remote, flexible opportunity pays independent contractors $13 per hour. Essential Functions Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information Making outbound calls to patients and caregivers Actively assisting with enrollment, program applications, and set up in applicable systems Retrieving information to assist caregivers with any payroll-related inquiries Utilizing de-escalation techniques when supporting upset or frustrated callers Offering guidance and directions to both caregivers and patients to effectively resolve any issues they're facing Documenting information and outcomes as necessary About You To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need: The ability to offer empathy, patience, and a friendly demeanor at all times The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers Great active listening skills Excellent written and verbal communication skills Strong attention to detail The ability to multitask and adapt to change in a fast-paced environment A quality-focused mindset and a desire to achieve first call resolution whenever possible The ability to accurately and confidently work with numbers and discuss money Your Home Office Environment To be a Customer Service Representative, you will need: A computer meeting these criteria: Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time) Memory: 8GB of RAM CPUs (Speed * Processors): 6 Hard Drive: At least 500MB of free space Sound: sound card (standard on most computers) Up-to-date antivirus software Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please) Dual monitors A USB noise-cancelling headset A webcam for your certification experience Where NexRep Contracts NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US. Flexible Hours of Operation As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't, within the client's hours of operation. Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you'd prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace. Pay and Perks This flexible opportunity pays independent contractors $13 per hour. Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will run for 10 days, 8 hours per day, with about half of each day spent doing self-paced learning. While you will not be able to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and provide 30 hours of service on the phone in Supported Production. Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements. You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you'll receive: One-on-one mentorship Free certification and ongoing development opportunities The freedom and flexibility to choose your own schedule, within the client's hours of operation The chance to achieve better work-life balance You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more! Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while helping others! If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people's lives, this flexible and fulfilling work from home opportunity may be just what you're looking for. As a Customer Service Representative, you'll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones. This remote, flexible opportunity pays independent contractors $13 per hour. Essential Functions Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information Making outbound calls to patients and caregivers Actively assisting with enrollment, program applications, and set up in applicable systems Retrieving information to assist caregivers with any payroll-related inquiries Utilizing de-escalation techniques when supporting upset or frustrated callers Offering guidance and directions to both caregivers and patients to effectively resolve any issues they're facing Documenting information and outcomes as necessary About You To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need: The ability to offer empathy, patience, and a friendly demeanor at all times The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers Great active listening skills Excellent written and verbal communication skills Strong attention to detail The ability to multitask and adapt to change in a fast-paced environment A quality-focused mindset and a desire to achieve first call resolution whenever possible The ability to accurately and confidently work with numbers and discuss money Your Home Office Environment To be a Customer Service Representative, you will need: A computer meeting these criteria: Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time) Memory: 8GB of RAM CPUs (Speed * Processors): 6 Hard Drive: At least 500MB of free space Sound: sound card (standard on most computers) Up-to-date antivirus software Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please) Dual monitors A USB noise-cancelling headset A webcam for your certification experience Where NexRep Contracts NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US. Flexible Hours of Operation As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't, within the client's hours of operation. Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you'd prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace. Pay and Perks This flexible opportunity pays independent contractors $13 per hour. Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will run for 10 days, 8 hours per day, with about half of each day spent doing self-paced learning. While you will not be able to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and provide 30 hours of service on the phone in Supported Production. Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements. You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you'll receive: One-on-one mentorship Free certification and ongoing development opportunities The freedom and flexibility to choose your own schedule, within the client's hours of operation The chance to achieve better work-life balance You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more! Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while helping others! If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people's lives, this flexible and fulfilling work from home opportunity may be just what you're looking for. As a Customer Service Representative, you'll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones. This remote, flexible opportunity pays independent contractors $13 per hour. Essential Functions Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information Making outbound calls to patients and caregivers Actively assisting with enrollment, program applications, and set up in applicable systems Retrieving information to assist caregivers with any payroll-related inquiries Utilizing de-escalation techniques when supporting upset or frustrated callers Offering guidance and directions to both caregivers and patients to effectively resolve any issues they're facing Documenting information and outcomes as necessary About You To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need: The ability to offer empathy, patience, and a friendly demeanor at all times The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers Great active listening skills Excellent written and verbal communication skills Strong attention to detail The ability to multitask and adapt to change in a fast-paced environment A quality-focused mindset and a desire to achieve first call resolution whenever possible The ability to accurately and confidently work with numbers and discuss money Your Home Office Environment To be a Customer Service Representative, you will need: A computer meeting these criteria: Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time) Memory: 8GB of RAM CPUs (Speed * Processors): 6 Hard Drive: At least 500MB of free space Sound: sound card (standard on most computers) Up-to-date antivirus software Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please) Dual monitors A USB noise-cancelling headset A webcam for your certification experience Where NexRep Contracts NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US. Flexible Hours of Operation As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't, within the client's hours of operation. Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you'd prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace. Pay and Perks This flexible opportunity pays independent contractors $13 per hour. Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will run for 10 days, 8 hours per day, with about half of each day spent doing self-paced learning. While you will not be able to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and provide 30 hours of service on the phone in Supported Production. Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements. You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you'll receive: One-on-one mentorship Free certification and ongoing development opportunities The freedom and flexibility to choose your own schedule, within the client's hours of operation The chance to achieve better work-life balance You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more! Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

Main Responsibilities Achieve or exceed assigned revenue targets for new business sales within a designated sector. Deliver the required high-volume of activities daily, using an optimum blend of all available outreach methods. Effectively manage all assigned leads within agreed standards of performance Proactively source new opportunities through your own efforts Promote assigned Learning Tree campaigns and special offers. Receive and respond to incoming customer calls and emails. Obtain all necessary information from the customer to further the sales process. Document activity accurately in the CRM system to track and manage sales leads. Participate in sales and Learning Tree training to sharpen your professional knowledge, skills, and abilities. Ensure that internal and external customers consistently receive the highest levels of service. Other duties as assigned. Qualifications and Experience Associate degree or above preferred Preferably candidates will have at least 2 - 3 years outbound sales experience. Candidates must be goal oriented, self-motivated and have a desire to be a part of a growing team, which is energetic, talented and competitive. Candidates will need to be comfortable selling at all levels of an organization, able to sustain a high level of activity and thrive in an environment where accountability is required, and individual contribution is the key to financial reward. Comprehensive PC and administration skills with a good understanding of CRM based prospecting. Possess strong verbal and written communication skills as well as being an empathetic listener. Ability to organize and prioritize effectively.

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while helping others! If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people's lives, this flexible and fulfilling work from home opportunity may be just what you're looking for. As a Customer Service Representative, you'll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones. This remote, flexible opportunity pays independent contractors $13 per hour. Essential Functions Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information Making outbound calls to patients and caregivers Actively assisting with enrollment, program applications, and set up in applicable systems Retrieving information to assist caregivers with any payroll-related inquiries Utilizing de-escalation techniques when supporting upset or frustrated callers Offering guidance and directions to both caregivers and patients to effectively resolve any issues they're facing Documenting information and outcomes as necessary About You To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need: The ability to offer empathy, patience, and a friendly demeanor at all times The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers Great active listening skills Excellent written and verbal communication skills Strong attention to detail The ability to multitask and adapt to change in a fast-paced environment A quality-focused mindset and a desire to achieve first call resolution whenever possible The ability to accurately and confidently work with numbers and discuss money Your Home Office Environment To be a Customer Service Representative, you will need: A computer meeting these criteria: Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time) Memory: 8GB of RAM CPUs (Speed * Processors): 6 Hard Drive: At least 500MB of free space Sound: sound card (standard on most computers) Up-to-date antivirus software Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please) Dual monitors A USB noise-cancelling headset A webcam for your certification experience Where NexRep Contracts NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US. Flexible Hours of Operation As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't, within the client's hours of operation. Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you'd prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace. Pay and Perks This flexible opportunity pays independent contractors $13 per hour. Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will run for 10 days, 8 hours per day, with about half of each day spent doing self-paced learning. While you will not be able to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and provide 30 hours of service on the phone in Supported Production. Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements. You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you'll receive: One-on-one mentorship Free certification and ongoing development opportunities The freedom and flexibility to choose your own schedule, within the client's hours of operation The chance to achieve better work-life balance You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more! Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while helping others! If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people's lives, this flexible and fulfilling work from home opportunity may be just what you're looking for. As a Customer Service Representative, you'll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones. This remote, flexible opportunity pays independent contractors $13 per hour. Essential Functions Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information Making outbound calls to patients and caregivers Actively assisting with enrollment, program applications, and set up in applicable systems Retrieving information to assist caregivers with any payroll-related inquiries Utilizing de-escalation techniques when supporting upset or frustrated callers Offering guidance and directions to both caregivers and patients to effectively resolve any issues they're facing Documenting information and outcomes as necessary About You To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need: The ability to offer empathy, patience, and a friendly demeanor at all times The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers Great active listening skills Excellent written and verbal communication skills Strong attention to detail The ability to multitask and adapt to change in a fast-paced environment A quality-focused mindset and a desire to achieve first call resolution whenever possible The ability to accurately and confidently work with numbers and discuss money Your Home Office Environment To be a Customer Service Representative, you will need: A computer meeting these criteria: Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time) Memory: 8GB of RAM CPUs (Speed * Processors): 6 Hard Drive: At least 500MB of free space Sound: sound card (standard on most computers) Up-to-date antivirus software Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please) Dual monitors A USB noise-cancelling headset A webcam for your certification experience Where NexRep Contracts NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US. Flexible Hours of Operation As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't, within the client's hours of operation. Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you'd prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace. Pay and Perks This flexible opportunity pays independent contractors $13 per hour. Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will run for 10 days, 8 hours per day, with about half of each day spent doing self-paced learning. While you will not be able to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and provide 30 hours of service on the phone in Supported Production. Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements. You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you'll receive: One-on-one mentorship Free certification and ongoing development opportunities The freedom and flexibility to choose your own schedule, within the client's hours of operation The chance to achieve better work-life balance You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more! Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

We are seeking a detail-oriented and proactive Insurance Follow-Up Representative to join our team. This position is responsible for the timely and efficient collection of government or commercial account receivables. The ideal candidate will possess strong knowledge of EOB (Explanation of Benefits) forms, be able to analyze reasons for claim denials, and take necessary steps to resolve accounts. The role also involves reviewing open accounts and actively engaging in resolution efforts through inquiry and follow-up with insurance carriers. This position offers a dynamic work environment, with a mix of remote and onsite work, providing flexibility for candidates who are comfortable with self-management and proactive problem-solving. Key Responsibilities: Review and understand Explanation of Benefits (EOB) to identify reasons for claim denials. Resolve account issues by investigating discrepancies and following up with appropriate parties (insurers, patients, internal teams). Manage a portfolio of commercial/government payer accounts ensuring timely follow-up and resolution. Analyze accounts and escalate issues as necessary to ensure a timely resolution and meet financial goals. Document and track communications, resolutions, and adjustments in the system. Collaborate with team members and managers to improve resolution processes and maintain compliance standards. Job Requirements: Experience: 3+ years of hospital business office, medical billing, or related experience. Software Proficiency: Strong experience using Epic for claims management and processing. Knowledge: Understanding of commercial/ government payer programs (Medicare/Medicaid), business office procedures, patient billing, or collections/reimbursement in a healthcare setting. Technical Skills: Proficient in Microsoft Office, with emphasis on Excel, 10-key, and math for data analysis and reporting. Communication: Excellent written and verbal communication skills to effectively manage follow-up communications with insurers and other stakeholders. Preferred Skills: Ability to multi-task in a fast-paced, high-volume environment Strong organizational skills and attention to detail Work Environment: Team Size: 40 employees, split across 2 teams (Government and Commercial) Remote/Onsite Work: Work from home 4 days a week, with 1 onsite day (typically Wednesday) Training: The first 1-2 weeks will be conducted onsite for training and onboarding Selling Points: Join a top-tier nationally recognized healthcare system Competitive compensation with attractive remote flexibility. Work with a dedicated team to make a difference in patient billing and reimbursement within a respected organization.

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while helping others! If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people's lives, this flexible and fulfilling work from home opportunity may be just what you're looking for. As a Customer Service Representative, you'll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones. This remote, flexible opportunity pays independent contractors $13 per hour. Essential Functions Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information Making outbound calls to patients and caregivers Actively assisting with enrollment, program applications, and set up in applicable systems Retrieving information to assist caregivers with any payroll-related inquiries Utilizing de-escalation techniques when supporting upset or frustrated callers Offering guidance and directions to both caregivers and patients to effectively resolve any issues they're facing Documenting information and outcomes as necessary About You To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need: The ability to offer empathy, patience, and a friendly demeanor at all times The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers Great active listening skills Excellent written and verbal communication skills Strong attention to detail The ability to multitask and adapt to change in a fast-paced environment A quality-focused mindset and a desire to achieve first call resolution whenever possible The ability to accurately and confidently work with numbers and discuss money Your Home Office Environment To be a Customer Service Representative, you will need: A computer meeting these criteria: Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time) Memory: 8GB of RAM CPUs (Speed * Processors): 6 Hard Drive: At least 500MB of free space Sound: sound card (standard on most computers) Up-to-date antivirus software Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please) Dual monitors A USB noise-cancelling headset A webcam for your certification experience Where NexRep Contracts NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US. Flexible Hours of Operation As a Customer Service Representative, you'll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don't, within the client's hours of operation. Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you'd prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you're free to pursue a different opportunity within the NexRep Marketplace. Pay and Perks This flexible opportunity pays independent contractors $13 per hour. Prior to supporting PPL, you will need to successfully complete a Certification class. The Certification class will run for 10 days, 8 hours per day, with about half of each day spent doing self-paced learning. While you will not be able to invoice for the $13 per hour during Certification, you will receive $250 after you successfully complete certification and provide 30 hours of service on the phone in Supported Production. Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements. You'll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you'll receive: One-on-one mentorship Free certification and ongoing development opportunities The freedom and flexibility to choose your own schedule, within the client's hours of operation The chance to achieve better work-life balance You'll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep's clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you'll have the opportunity to earn Perks points. As those points add up, you'll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more! Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.

Remote Opportunity Vaco is hiring multiple Personal Lines Inside Sales Representatives for a fully remote position. This role is perfect for licensed insurance professionals who thrive in a fast-paced environment and are passionate about helping clients find the best insurance solutions. Key Responsibilities Develop creative solutions for clients based on their coverage needs and cost preferences. Conduct client interviews, gather information, and determine appropriate products and pricing. Grow the Personal Lines Direct Sales Division by generating and following up on new business opportunities. Research new clients and evaluate necessary coverages for complete and accurate submissions. Perform online ratings, loss analyses, and prepare proposals for clients. Submit complete and accurate applications to carriers and negotiate coverage and pricing. Bind coverages and ensure all required forms and applications are signed per company procedures. Communicate frequently with underwriters to obtain binder coverage. Customize insurance programs to meet clients' unique needs. Develop marketing strategies to stay competitive with other insurance providers. Stay updated on new products and services by attending meetings, seminars, and programs. Participate in the growth and professional development of the team and organization. Ensure ongoing compliance with continuing education requirements to maintain licensure. Perform other duties as assigned and maintain regular attendance. Qualifications & Experience Must have a valid P&C (Property & Casualty) license. Must obtain a state-required insurance license within the first 90 days of employment. Excellent verbal and written communication skills. Strong presentation, negotiation, and customer service skills. Proficient with office equipment and internet tools. Organizational, multi-tasking, and decision-making skills. Ability to manage large work volumes with high accuracy. Ability to work both independently and as part of a team. Ability to adapt to changing work environments and prioritize tasks. High school diploma (or equivalent) required. Why Join Us? Remote work: Work from anywhere with a flexible schedule. Growth potential: Opportunities for career advancement and skill development. Collaborative team: Supportive and dynamic team committed to success. Culture: A company that values teamwork, integrity, and customer satisfaction. To Apply: Submit your resume and a cover letter outlining your experience and qualifications. We look forward to reviewing your application! Desired Skills and Experience multi carrier experience with home and auto in a call center environment