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Certified medical assistant/certified nurse assistant skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Megan Harvey Ph.D.,
Penny Ridenour
Certified medical assistant/certified nurse assistant example skills
Below we've compiled a list of the most critical certified medical assistant/certified nurse assistant skills. We ranked the top skills for certified medical assistants/certified nurse assistants based on the percentage of resumes they appeared on. For example, 29.1% of certified medical assistant/certified nurse assistant resumes contained patients as a skill. Continue reading to find out what skills a certified medical assistant/certified nurse assistant needs to be successful in the workplace.

15 certified medical assistant/certified nurse assistant skills for your resume and career

1. Patients

Here's how certified medical assistants/certified nurse assistants use patients:
  • Administered medications, documented any reaction or behaviors related to medication, took vitals and assisted patients with activities of daily living
  • Assisted Post-operative elder patients with activates of daily living and medication administration.

2. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how certified medical assistants/certified nurse assistants use vital signs:
  • Assessed drug interactions, allergies and contraindications and checked vital signs before administering medications to patients.
  • Obtained vital signs and completed accurate documentation on electronic mars and shift communication logs.

3. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how certified medical assistants/certified nurse assistants use cpr:
  • Assist residents with their daily needs, daily charts, CMA, was CPR certified, assist with baths and meals.
  • Adhered to home health, hospice, and emergency protocols including performing CPR and first aide (as necessary).

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how certified medical assistants/certified nurse assistants use customer service:
  • Increased client appreciation within the establishment by delivering exceptional customer service to all clients encountered.
  • Presented exceptional medical skills, while offering excellent customer service and dedication to clients.

5. Rehabilitation

Here's how certified medical assistants/certified nurse assistants use rehabilitation:
  • Provided assistance with the visiting Physical Therapist while she performed rehabilitation and mobility services on the residents.
  • Helped residents recover their physical, emotional and mental health by providing rehabilitation care.

6. Quality Care

Here's how certified medical assistants/certified nurse assistants use quality care:
  • Maintained confidentiality; listened well and effectively communicated; Maintained professional relationship with unit co-workers to ensure quality care.
  • Reported observations to the nursing supervisor to ensure that each patient received quality care tailored to his or her individual needs.

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7. Direct Patient Care

Here's how certified medical assistants/certified nurse assistants use direct patient care:
  • Provided direct patient care to residents in a Manor setting, Assisted living environment, and Memory home.
  • Provide direct patient care, promote daily living skills, resident feeding/hygiene, and room sanitizing.

8. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how certified medical assistants/certified nurse assistants use phone calls:
  • Demonstrate proficiency in manipulating personal and business telephone calls.
  • Greet patients, verify insurance coverage, answer telephone calls, filing of patient charts, prepare daily deposit.

9. Medical Terminology

Here's how certified medical assistants/certified nurse assistants use medical terminology:
  • Provide patient education and translating medical terminology to patients as needed when discussing medical information/readiness.
  • Translated for physician/staff in Spanish and English medical terminology, education and discharges.

10. Catheter

Here's how certified medical assistants/certified nurse assistants use catheter:
  • Experienced with catheter and colostomy care, taking blood sugars and temperatures, and blister pack medication distribution.
  • Assist licensed staff with catheter insertion (PICC, Central Line, Arteriole Line, Etc.)

11. Infection Control

Infection control describes the principles and practices used in hospitals and other healthcare facilities to control and minimize the spread of infections with the aim of lowering rates of infection. Infection control refers to the process of detecting and controlling pathogens in order to reduce their spread.

Here's how certified medical assistants/certified nurse assistants use infection control:
  • Demonstrated awareness of proper infection control practice by using Universal Precautions and acknowledging policy and procedure of the company.
  • Maintained sanitary and clean environment, supporting infection control by following proper procedures.

12. Exam Rooms

An exam room in a hospital is a place where patients are examined by medical representatives. In several cases, the exam room distinguishes the doctor-patient relationship and is a critical component of the overall care process.

Here's how certified medical assistants/certified nurse assistants use exam rooms:
  • Cleaned/Sanitized exam rooms, disposing of contaminated materials.
  • Greeted patient and properly verify and identify patient before checking patients in the exam room.

13. Compassion

Here's how certified medical assistants/certified nurse assistants use compassion:
  • Travel to different facilities to help with daily adl's along with compassion at times when needed
  • Combined clinical experience with compassion to meet the challenges facing today s healthcare organizations.

14. Blood Pressure

Here's how certified medical assistants/certified nurse assistants use blood pressure:
  • Job Duties: Caring for patients, Blood pressure checks, pulse checks, temperature checks, inputting doctor's orders.
  • Record vital signs (wt., temperature, blood pressure, pulse, respiration rate) as directed by medical staff.

15. HIPAA

Here's how certified medical assistants/certified nurse assistants use hipaa:
  • Complied with HIPAA standards in all patient documentation and interactions Assist with nutritional needs by measuring and monitoring food/fluid intake.
  • Performed any assigned duties and responsibilities with strict adherence to safety, HIPAA, and company standards and policies.
top-skills

What skills help Certified Medical Assistants/Certified Nurse Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on certified medical assistant/certified nurse assistant resumes?

Megan Harvey Ph.D.

Assistant Professor of Health Science, Springfield College

Students who plan to go into the health care field need to have both determination and thick skin and the ability to be empathic and understand their patients. We've seen the way health care professionals are being treated change, even just in the past 5 years. It can be a hard balance to walk for health care professionals, to be both firm about evidence-based practice and empathetic and kind to their patients, but it's really the only way to achieve the best possible patient outcomes. I imagine that showing that you have worked in challenging health care situations is one way to show that you're developing this skill on your resume.

What certified medical assistant/certified nurse assistant skills would you recommend for someone trying to advance their career?

Penny Ridenour

Dean of School of Health Sciences, Oklahoma State University - Oklahoma City

To differentiate yourself from the other new professionals entering healthcare after graduation, pay attention to the soft skills employers are looking for. Listening, empathy, and communication skills polish professional persona. Also, developing skills in resiliency will equip new professionals for a growing career in healthcare.

List of certified medical assistant/certified nurse assistant skills to add to your resume

Certified medical assistant/certified nurse assistant skills

The most important skills for a certified medical assistant/certified nurse assistant resume and required skills for a certified medical assistant/certified nurse assistant to have include:

  • Patients
  • Vital Signs
  • CPR
  • Customer Service
  • Rehabilitation
  • Quality Care
  • Direct Patient Care
  • Phone Calls
  • Medical Terminology
  • Catheter
  • Infection Control
  • Exam Rooms
  • Compassion
  • Blood Pressure
  • HIPAA
  • Physician Orders
  • Patient Rooms
  • Data Entry
  • EKG
  • Home Health
  • Test Results
  • EMR
  • Administer Medications
  • Triage
  • Scheduling Appointments
  • Dexterity
  • Patient Behavior
  • Medical Equipment
  • ADL
  • IV
  • Bed Linens
  • Excellent Interpersonal
  • PET
  • Traction
  • Nursing Home
  • Medical History
  • Cleanliness
  • Resident Care
  • Physical Therapy
  • Food Trays
  • Unity
  • Fluid Intake
  • Vital Statistics
  • Allergies
  • Patient Charts
  • Urinals
  • Oral Care
  • Standing Orders

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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