What does a Certified Medical Assistant/Certified Nurse Assistant do?
A certified medical assistant (CMA) or certified nurse assistant (CNA) is a healthcare professional who performs clinical and administrative duties in clinics or medical facilities. Certified medical assistants provide excellent customer service to patients arriving and departing from the medical facility and administer injections or medications to their patients. In administrative duties, certified medical assistants are tasked to help clients submit insurance claims and encode medical records to the computer system. They also can work with specialized physicians such as ophthalmologists and podiatrists.
Certified medical assistant/certified nurse assistant responsibilities
Here are examples of responsibilities from real certified medical assistant/certified nurse assistant resumes:
- Conduct and facilitate PCA lead group activities as scheduled
- Deliver care with patience, compassion, and caring for the elder1y patients.
- Document vital information in electronic medical records (EMR) of assign patients.
- Monitor patients in restraints for safety, circulation, hydration, nutrition and elimination.
- Adhere to home health, hospice, and emergency protocols including performing CPR and first aide (as necessary).
- Assist patients with mobility and personal hygiene and monitor patients on telemetry.
- Collect vital signs, electrocardiograms, continuous telemetry, and track inputs/outputs.
- Specialize training in phlebotomy, intravenous therapy initiation, and EKG monitoring and interpretation.
- Perform ROM exercises on patients.
- Practice ethical standards with health records according to HIPPA regulations.
- Fit patients for, and apply orthopedic splints as directed by physicians.
- Assist with application and removal of restraints under the direction of an RN.
- Upload patient's lab reports, doctor notes, and hospital records into EMR.
- Maintain care of cardiac monitoring with placement of EKG monitors and use of EKG machines.
- Perform duties such as vitals, injections, EKG, assist in procedures, etc.
Certified medical assistant/certified nurse assistant skills and personality traits
We calculated that 29% of Certified Medical Assistants/Certified Nurse Assistants are proficient in Patients, Vital Signs, and CPR. They’re also known for soft skills such as Communication skills, Compassion, and Patience.
We break down the percentage of Certified Medical Assistants/Certified Nurse Assistants that have these skills listed on their resume here:
- Patients, 29%
Administered medications, documented any reaction or behaviors related to medication, took vitals and assisted patients with activities of daily living
- Vital Signs, 10%
Assessed drug interactions, allergies and contraindications and checked vital signs before administering medications to patients.
- CPR, 7%
Assist residents with their daily needs, daily charts, CMA, was CPR certified, assist with baths and meals.
- Customer Service, 6%
Increased client appreciation within the establishment by delivering exceptional customer service to all clients encountered.
- Rehabilitation, 3%
Provided assistance with the visiting Physical Therapist while she performed rehabilitation and mobility services on the residents.
- Quality Care, 3%
Maintained confidentiality; listened well and effectively communicated; Maintained professional relationship with unit co-workers to ensure quality care.
"patients," "vital signs," and "cpr" are among the most common skills that certified medical assistants/certified nurse assistants use at work. You can find even more certified medical assistant/certified nurse assistant responsibilities below, including:
Communication skills. To carry out their duties, the most important skill for a certified medical assistant/certified nurse assistant to have is communication skills. Their role and responsibilities require that "nursing assistants and orderlies must communicate effectively to address patients’ or residents’ concerns." Certified medical assistants/certified nurse assistants often use communication skills in their day-to-day job, as shown by this real resume: "assisted in the application of traction devices.exhibited compassionate care and communication with regard to issues of death and dying. "
Compassion. Another soft skill that's essential for fulfilling certified medical assistant/certified nurse assistant duties is compassion. The role rewards competence in this skill because "nursing assistants and orderlies assist and care for the sick, injured, and elderly." According to a certified medical assistant/certified nurse assistant resume, here's how certified medical assistants/certified nurse assistants can utilize compassion in their job responsibilities: "communicated with understanding and compassion. "
Patience. Another skill that relates to the job responsibilities of certified medical assistants/certified nurse assistants is patience. This skill is critical to many everyday certified medical assistant/certified nurse assistant duties, as "the routine tasks of cleaning, feeding, and bathing patients or residents can be stressful." This example from a resume shows how this skill is used: "have patience, understanding, and compassion with the residents.cma duties: oversees the shift and the aides working. "
Physical stamina. certified medical assistant/certified nurse assistant responsibilities often require "physical stamina." The duties that rely on this skill are shown by the fact that "nursing assistants and orderlies spend much of their time on their feet." This resume example shows what certified medical assistants/certified nurse assistants do with physical stamina on a typical day: "home health and assist in activities in daily living for the mentally and physically disabled and/or elderly"
All certified medical assistant/certified nurse assistant skills
The three companies that hire the most certified medical assistant/certified nurse assistants are:
- UnityPoint Health236 certified medical assistants/certified nurse assistants jobs
- Interim HealthCare156 certified medical assistants/certified nurse assistants jobs
- Regional West101 certified medical assistants/certified nurse assistants jobs
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Certified medical assistant/certified nurse assistant vs. Resident aide
A nurses' aide is responsible for providing healthcare and welfare assistance to patients in long-term care facilities while under the supervision of a registered nurse or a licensed colleague with extensive expertise. A nurses' aide is mostly involved in basic hygienic tasks, such as helping a patient in bathing and dressing, using the toilet, preparing meals, feeding, and performing basic chores. It is also vital for a nurses' aide to coordinate with supervisors, reporting any changes in a patients' condition or behavior.
While similarities exist, there are also some differences between certified medical assistants/certified nurse assistants and resident aide. For instance, certified medical assistant/certified nurse assistant responsibilities require skills such as "customer service," "rehabilitation," "direct patient care," and "phone calls." Whereas a resident aide is skilled in "assist residents," "meal prep," "incontinence care," and "direct care." This is part of what separates the two careers.
Resident aides really shine in the health care industry with an average salary of $25,893. Comparatively, certified medical assistants/certified nurse assistants tend to make the most money in the health care industry with an average salary of $34,559.On average, resident aides reach similar levels of education than certified medical assistants/certified nurse assistants. Resident aides are 0.1% more likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.Certified medical assistant/certified nurse assistant vs. Nurses' aide
Nurse technicians, also known as nursing aides, assistants, or attendants, usually work in clinics, hospitals, and nursing homes. Primarily, they help a registered nurse by providing essential mobility, care, and support to patients. Everyday routine duties include maintaining patients' hygiene and moving them using wheelchairs or stretchers around the facility for their meals, treatment, events, and other activities. They do tasks that help improve a patient's comfort level and become their caregivers in the long run. This job requires a high school diploma along with the completed certified nursing assistant (CNA) program.
In addition to the difference in salary, there are some other key differences worth noting. For example, certified medical assistant/certified nurse assistant responsibilities are more likely to require skills like "phone calls," "medical terminology," "exam rooms," and "physician orders." Meanwhile, a nurses' aide has duties that require skills in areas such as "english language," "care plan," "mouth care," and "nail care." These differences highlight just how different the day-to-day in each role looks.
Nurses' aides earn a lower average salary than certified medical assistants/certified nurse assistants. But nurses' aides earn the highest pay in the health care industry, with an average salary of $30,130. Additionally, certified medical assistants/certified nurse assistants earn the highest salaries in the health care with average pay of $34,559 annually.nurses' aides earn similar levels of education than certified medical assistants/certified nurse assistants in general. They're 0.7% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.Certified medical assistant/certified nurse assistant vs. Nurse technician
Patient care technicians are medical workers who work in clinics, hospitals, or other medical facilities under the supervision of doctors or other health professionals. They provide assistance to health professionals and patients. They help patients with mobility concerns get into hospital beds, bathrooms, wheelchairs, and more. They also help patients with their physical therapy sessions and other physical needs. They handle patient concerns and communicate these to attending physicians. They may be assigned to administer basic medical procedures such as checking vital signs and collecting samples from patients, among others.
The required skills of the two careers differ considerably. For example, certified medical assistants/certified nurse assistants are more likely to have skills like "quality care," "phone calls," "medical terminology," and "infection control." But a nurse technician is more likely to have skills like "patient care," "direct supervision," "patient safety," and "telemetry."
Nurse technicians make a very good living in the health care industry with an average annual salary of $32,642. On the other hand, certified medical assistants/certified nurse assistants are paid the highest salary in the health care industry, with average annual pay of $34,559.Most nurse technicians achieve a similar degree level compared to certified medical assistants/certified nurse assistants. For example, they're 1.8% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.Certified medical assistant/certified nurse assistant vs. Patient care technician
Types of certified medical assistant/certified nurse assistant
Updated January 8, 2025