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Certified optician skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical certified optician skills. We ranked the top skills for certified opticians based on the percentage of resumes they appeared on. For example, 40.8% of certified optician resumes contained patients as a skill. Continue reading to find out what skills a certified optician needs to be successful in the workplace.

15 certified optician skills for your resume and career

1. Patients

Here's how certified opticians use patients:

Maintained a collection of patient contact information and regularly send satisfaction surveys, and other important information to patients via email.
Greeted patients, answered incoming calls, scheduled appointments and prepared insurance and examination paperwork.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how certified opticians use customer service:

Provided exceptional customer service by acknowledging and identifying customer needs, as well as assisting with purchase decisions.
Develop and implement strategic initiatives focused on maximizing profit and improving the quality of customer service.

3. Frame Adjustments

Here's how certified opticians use frame adjustments:

Dispensed completed product to customer and performed necessary frame adjustments to ensure an accurate fit.
Frame adjustments Evaluate prescriptions in conjunction with clients' vocational and avocational visual requirements.

4. Appointment Scheduling

Here's how certified opticians use appointment scheduling:

Arranged appointment scheduling with clients and answered multiple phone lines.
Assist optical patients with contact lens fitting, insurance paperwork and appointment scheduling; Maintained document files, repair broken eyeglasses.

5. Insurance Claims

Here's how certified opticians use insurance claims:

Filed patient insurance claims and reconciled insurance payments.
Verify and electronically submitted insurance claims.

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how certified opticians use patient care:

Assisted with patient care, sales, inventory control, and general office duties.
Delivered comprehensive patient care in a fast-paced, multi-physician office serving a culturally diverse population.

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7. Insurance Benefits

Here's how certified opticians use insurance benefits:

Apply insurance benefits, including filling out insurance claim forms for submission.
Verify insurance benefits for each patient coming.

8. Insurance Verification

Here's how certified opticians use insurance verification:

Registered patients Insurance verification Pretested patients Frame styling Dispensed glasses Fitted and dispensed contact lenses Frame stylist supervisor Stockroom supervisor Reception supervisor
Schedule patients appointments and gather insurance verification information, working with insurance companies to verify benefits and eligibility.

9. Front Desk

Here's how certified opticians use front desk:

Provided front desk customer reception, screening and retail sales assistance in selecting, sizing and purchasing eyeglasses and lenses.
Scheduled appointments, and assisted with other front desk duties.

10. American Board

Here's how certified opticians use american board:

Cross trained staff * Received certification from American Board of Opticianry.
Certified by the American Board of Opticianry Complied with Anthem, VSP and other various other insurance protocol.

11. Prescription Eyewear

Here's how certified opticians use prescription eyewear:

Top salesperson of prescription eyewear several months in a row.
Licensed Board Certified Optician for prescription eyewear and contact lenses.

12. DR

DR is an academic title used as a designation for a person(s) who already has obtained a doctorate (Ph.D.) in a particular field of discipline. In medicine, DR is used by medical practitioners whose job is to tend to the sick and diseased regardless of whether or not they hold a doctoral-level degree.

Here's how certified opticians use dr:

Worked for Dr. Radish in the optical field for 5+ years previously, as well as Horner Rausch 1991-1994.
Book appointments when the Dr's office is closed.

13. HIPAA

Here's how certified opticians use hipaa:

Demonstrate knowledge of HIPAA Privacy Laws.
Demonstrated knowledge for HIPAA Privacy and Security Regulation by appropriately handling patient information.

14. Visual Fields

Here's how certified opticians use visual fields:

Conducted preliminary screening examinations including external examination, central and peripheral visual fields and color tests.
Conducted preliminary screening examinations including external examination, central and peripheral visual fields and color vision tests.

15. VSP

Here's how certified opticians use vsp:

Verified vision hardware benefits with insurance, billed VSP.
Worked with VSP and EyeMed vision care.

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What skills help Certified Opticians find jobs?

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List of certified optician skills to add to your resume

The most important skills for a certified optician resume and required skills for a certified optician to have include:

Patients
Customer Service
Frame Adjustments
Appointment Scheduling
Insurance Claims
Patient Care
Insurance Benefits
Insurance Verification
Front Desk
American Board
Prescription Eyewear
DR
HIPAA
Visual Fields
VSP

Insurance Billing
Inventory Control
Hippa
ABO
RX
Insurance Eligibility
Patient Appointments
Eye Measurements
Optical Prescriptions
Patient Education
Patients Needs
ANSI
Lens Selection
Sales Reports
Medicaid

Insurance Payments
Frame Selection
Patient Satisfaction
Eye Care
OCT
Administrative Tasks
Insurance Coverage
Lens Prescriptions
Multi-Line Phone System
Suit Client
Customer Complaints
NCT
Insurance Authorizations
Optical Shop
Frame Inventory

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Certified Optician
Certified Optician Skills

Updated January 8, 2025

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