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PRIDE Health is seeking a travel Histology Technologist for a travel job in Minneapolis, Minnesota. Job Description & Requirements Specialty: Histology Technologist Discipline: Allied Health Professional Start Date: 01/26/2026 Duration: 18 weeks 40 hours per week Shift: 8 hours, nights Employment Type: Travel Pride Health is hiring a Histology Technician (Histology Tech) to support a high-volume hospital laboratory in Minneapolis, MN 55407. This is an 18-week travel contract with a night shift schedule, ideal for an experienced histology professional with strong embedding and microtomy skills. Job Summary The Histology Technician will support diagnostic pathology services in a fast-paced histology laboratory, performing routine and complex embedding and microtomy on biopsies and large specimens. This role primarily backfills open positions and requires efficiency, precision, and the ability to manage high specimen volumes while maintaining quality standards. Key Responsibilities Perform routine and advanced embedding and microtomy for biopsies and large specimens. Cut tissue sections using manual and automated microtomes and cryostats. Handle fatty, hard, calcified, and decalcified tissues with precision. Perform paraffin wax sectioning and precision microtomy. Prepare slides for staining and perform Hematoxylin & Eosin (H&E) staining. Operate automatic tissue processors, including dehydration, clearing, and processing agents. Maintain accurate specimen identification using histology cassettes and Epic documentation. Adhere to laboratory quality control, safety, and turnaround time standards. Support high-volume workflows (approximately 1,800 blocks/day). Collaborate effectively with pathology and laboratory teams. Required Qualifications ASCP-HT Certification - Required. Minimum 2 years of histology experience. Strong expertise in embedding and microtomy in a high-paced laboratory environment. Proficiency with Epic (Excellian/Epic). Prior travel experience - Required. Ability to work independently on night shift. Excellent attention to detail and quality standards. Additional Information: Location: Minneapolis, MN 55407 Shift: Night Shift | Sunday-Thursday | 8:30 PM - 5:00 AM Contract Length: 18 weeks Pay Range: $2100 - $2260/ weekly *Offered pay rate will be based on education, experience, and healthcare credentials. About PRIDE Health PRIDE Health is the minority-owned healthcare recruitment division of Pride Global-an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry's leading healthcare organizations. Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Benefits Weekly pay Holiday Pay Guaranteed Hours 401k retirement plan Cancelation protection Referral bonus Medical benefits Dental benefits Vision benefits

A manufacturing improvement organization in Chicago seeks a President to provide strategic leadership and operational management. The ideal candidate will possess at least 15 years of experience, including 5 in senior management within the manufacturing sector. Responsibilities include overseeing daily operations, ensuring customer satisfaction, and nurturing stakeholder relationships. This role requires strong leadership and problem-solving skills, and a commitment to improving services for small and mid-sized manufacturers in Illinois. A Bachelor's degree and an MBA are required. #J-18808-Ljbffr

A leading law firm in Chicago is seeking a Records Management Director to lead the strategy and governance of their global Records and Information Management program. This role requires a minimum of 10 years of experience in a similar field, ideally within a law firm, and offers a competitive salary of $280,000 - $350,000. You'll oversee operations, implement modern RIM practices, and lead a team while ensuring compliance with legal and regulatory standards. #J-18808-Ljbffr

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

The person most likely to excel in the Billing Specialist job is organized and can work in a fast-paced, detail-oriented environment. The right candidate will be able to identify and focus on the right priority and ensure that deadlines are met. This position is deadline-driven and will require absolute compliance with billing deadlines. Duties and Responsibilities: Complete all Accounts Receivable functions for multiple programs Monitor and file Service Agreements Update client information as needed Resolve denied claims in a timely manner to ensure payment Other duties as assigned Benefits/ Company Perks: Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term Disability Voluntary Life Insurance MN Paid Leave 401(k) Retirement Plan PTO (3 weeks/year for first 2 years) based on 90-day evaluations work from home eligibility is determined - possibility to work a few days a week work from home per week - based on approval from direct supervisor - after completing 90 days of training in our NE Minneapolis office Flexible Schedules Flex-time available after the first 90 days. Requirements: Must be 18 years or older 1-2 years billing experience, Medicare billing experience a plus Must have the ability to communicate effectively via phone, email, and written word Must be organized and willing to take initiative Pinnacle Services offers a friendly work environment, with a relaxed dress code, a "bring your pet to work" policy, flexibility in work hours, and a company-wide commitment to excellence and innovation. Pinnacle Service Inc. provides person-centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to our consumers through in-home care, assisted living, case management and other supportive programs. We have high standards and go above and beyond in our organization to set ourselves apart from the others. Preferred Experience: Experience working with Therap Experience with Care Director PI5fc782fc8ee9-37***********7

CRSI is now hiring a Direct Support Manager in Champaign County. $20.00 /hour $1000 SIGN ON BONUS! Paid Training Up to $1500 Referral Bonus Medical, Dental and Vision Insurance Retirement Plan Paid Time Off Life insurance Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more! This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends. Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age. If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today! Compensation details: 20-20 PI7e946ee134a6-37***********6

About US: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Job Summary: Data Center Service Technicians travel to customer sites to start up, commission and safely troubleshoot and repair Data Center equipment. This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills. Requires some ability to manage the projects while onsite for start-up commissioning and coordination of other trades and services. Essential Functions and Responsibilities: * Perform factory start-up, commissioning, warranty and billable service on Munters Data Center equipment and systems. * Maintain and protect Munters equipment and property. * Respond in a timely manner to all requests for service from customers or management. * Provide customer training on Munters equipment. * Provide technical feedback on equipment using detailed field service reports. * Understand that Field Service's major role is one of instant response to customers' needs and focus as a part of a team always makes us available to our customer needs, urgent or otherwise. Requirements: * 5+ years of experience and extensive knowledge in the Mechanical field specifically the HVAC field. * Frequent travel required, up to 90%, across the USA by plane and car. * Extensive knowledge in electrical troubleshooting, able to diagnose electrical issues with proficiency and record data. * Knowledge of all safety procedures and requirements and has training in Arc flash, lock out tag out and other safety requirements. Understands and knows how to utilize all PPE associated with electrical safety. * Extensive refrigeration knowledge. Understands how to pressure test, evacuate, and charge systems without assistance. Understands the refrigeration system concepts and can fully troubleshoot and diagnose refrigeration problems. Proficient in brazing and soldering. Holds a universal refrigeration card. * Extensive knowledge in Controls, has experience with troubleshooting, programming, or downloading to controls systems. Understands PLC's and how to work with all types of platforms. Knows how to access information from PLC's and be able to adjust. Able to connect to a PLC with a computer to communicate and make changes. * (Optional) State Licensed Master HVAC mechanic. This requires years of experience, training and testing along with experience working under other experienced professionals to achieve. * Strong written and verbal communications skills * Self-Motivated, with the ability to work independently. * Ability to communicate well with other site personnel as well as Sales PM, Service Manager and Technical Support personnel. Education: * High Diploma or equivalent. Trade School desired. Physical Requirements: * Heavy Work: Exerting up to 75 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. * Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminals, expansive reading, etc. Work Conditions: * You must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection where the company requires. * Ability to travel and be away from home for several days at a time. * Willingness to take "On-call" duties as required. * Willingness to occasionally work weekends and/or holidays. * Willingness to work outdoors in all types of weather conditions. * Willingness and ability to work 6 feet or more above the ground as required. Benefits: * Competitive Salary * Comprehensive health, dental, and vision insurance plans * Flexible work schedule * Generous vacation and paid time off * 401K retirement savings plan with employer matching * Professional development opportunities, including tuition reimbursement, and conference attendance * Company-sponsored social events and team-building activities * State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position

Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Climate control systems often account for a large percentage of the energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources, and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Position Summary The Service Sales Manager - National Accounts is responsible for leading and growing the National Accounts service sales organization, with full accountability for day-to-day execution, customer relationships, financial performance, and team development. This role oversees a portfolio of complex HVAC and mechanical service projects supporting large national customers and works closely with internal engineering, operations, and service delivery teams to ensure consistent execution, profitability, and customer satisfaction. This position is a key leadership role within the organization and serves as the primary service sales interface between customers, internal stakeholders, and executive leadership. Salary: $151,000 - $170,500 per year Key Responsibilities Leadership & Team Management * Lead, mentor, and develop a team of Service Sales Engineers and Project Managers supporting National Accounts. * Establish clear performance expectations, accountability, and professional development plans for direct reports. * Foster a collaborative, customer-focused culture aligned with company values and long-term growth objectives. Customer Relationship Management * Serve as a senior point of contact for key National Account customers. * Build and maintain strong, trust-based relationships with customer stakeholders at multiple levels, including facilities, engineering, operations, and executive leadership. * Support contract renewals, service program expansions, and long-term strategic partnerships. Service Sales & Project Oversight * Oversee a service sales portfolio exceeding $20M annually, including assessments, repairs, retrofits, upgrades, and energy-related initiatives. * Ensure projects are properly scoped, priced, scheduled, and executed in coordination with operations and service teams. * Balance customer needs with operational capacity and financial objectives. Financial & Business Management * Understand and manage service P&Ls, margins, forecasting, and backlog. * Review pricing strategies, cost structures, and financial performance to drive profitable growth. * Participate in annual budgeting, forecasting, and long-range planning for the service business. Technical & Engineering Acumen * Possess a working knowledge of mechanical systems, HVAC equipment, and building infrastructure. * Willingness to learn and apply psychometrics, energy load calculations, and system performance concepts relevant to customer applications. * Translate technical concepts into clear, customer-friendly messaging for non-technical audiences. Communication & Presentation * Prepare and deliver presentations to a wide range of audiences, including technicians, customers, and executive or board-level stakeholders. * Represent the service organization professionally in customer meetings, internal reviews, and strategic discussions. Cross-Functional Collaboration * Work closely with engineering, manufacturing, service operations, finance, and sales leadership to align execution and strategy. * Support continuous improvement initiatives related to service processes, documentation, and customer experience. Qualifications Required * Bachelor's degree in Construction Management, Engineering Technology, Mechanical Systems, or a related field (or equivalent practical experience). * Experience managing complex, multi-trade projects or service programs. * Demonstrated ability to lead teams and manage performance. * Strong financial literacy, including experience with budgets, forecasts, and P&Ls. * Excellent written, verbal, and presentation skills. * Comfortable working with both technical field personnel and senior leadership. Preferred * Experience in HVAC, mechanical systems, building services, or facilities-related industries. * Background managing subcontractors or multiple trades (HVAC, electrical, plumbing, controls, etc.). * Exposure to national or large multi-site customer accounts. * Experience with energy efficiency, system optimization, or performance-based service offerings. Personal Attributes * Confident, professional, and credible in front of customers and executives. * Organized, detail-oriented, and capable of managing multiple priorities. * Curious and motivated to learn new technical and business concepts. * Strong leadership presence combined with approachability and teamwork. Benefits: * Competitive salary * Comprehensive health, dental, and vision insurance plans. * Flexible work schedule * Generous vacation and paid time off. * 401(k) retirement savings plan with employer matching. * Professional development opportunities, including tuition reimbursement and conference attendance. * Company-sponsored social events and team-building activities. * State-of-the-art equipment and tools to support your work. Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.

Seeking a driven and motivated HVAC Technician to join our service team focusing on commissioning, repairing, and maintaining our equipment. This position involves diagnosing and troubleshooting commercial HVAC and ventilation systems at different sites. Field Service Technicians should be comfortable working in outside conditions and using ladders. Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products. Why Work for CaptiveAire? Nation's leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems. Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. Mission: to provide the highest quality products and service to our users at the lowest possible price. Strong commitment to the development of our employees, including continuous education opportunities like product specific training, and company developed technical videos. We care about our employees. Safety is our number one priority within CAS. Our employees are provided with extensive safety training and given all necessary equipment to maintain safe conditions at all times. What our employees have to say: “What I love about CaptiveAire is that we are constantly raising industry standards and at the forefront of innovation utilizing new technologies and implementing new procedures to provide the best product to our customers.” - Field Service Technician “I love that CaptiveAire gives back as much as you put in. We are constantly on the rise in the industry and there is always something new to be learned.”- Field Service Technician “What I love most about CaptiveAire is that you get to feel like you are running your own small company but still have the support of one large company.”- District Service Manager Learn more about CaptiveAire and our products here A Day in the Life: A Commercial HVAC Field Service Technician role encompasses a wide variety of tasks where one day does not look exactly like the next. The jobs our team handles are high in volume and unique from one another and require interaction with customers and multi-department collaboration. Typical tasks include: Commissioning of new ventilation and HVAC equipment Repair, replace and trouble-shoot existing HVAC equipment Develop and maintain service schedule Prepare and submit job reports and invoices daily Comments from some of our technicians: “The part of my job I love is that I came into CaptiveAire as an HVAC technician but due to our wide range of products I have become proficient in many other trades and fields. There is never a day when I don't learn something new.” - District Service Manager “I love the independence and freedom you get working here while still being part of a team. Every day gives you a new sense of worth and accomplishment, if we don't do our jobs correctly businesses can't run.” - Field Service Technician “I enjoy the challenges that arise as a service technician and being able to see the satisfaction in the customer's eyes when I tell them the issue has been resolved.” - Field Service Technician Required skills: HVAC, HVAC/R skill set desired Strong knowledge of electrical systems Ability to read commercial wiring schematics Ability to lift 50 pounds independently and use power and hand tools Must be safety-minded Work in outside conditions and in tight spaces Use of ladders for roof access Passion for work with aggressive nature to succeed Willing to travel for various training opportunities MUST BE A “GO GETTER”! Benefits: Medical, dental and vision insurance Disability & life insurance based upon election of medical insurance Paid holidays Paid time off (PTO) based upon tenure 401k with employer match Flexible spending account (FSA) Tenure awards Employee referral bonus Safety-toe footwear reimbursement Company provided work vehicles, tools, gas card, and uniform shirts Salary: Starting at $55k and up, variable dependent on experience, with additional monthly bonus based on productivity and profits. Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status. #HP1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job Title: Field Service Supervisor Company: Munters Corporation Salary: $74,909 - $100,307 annually About US: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Duties and Responsibilities: The Field Service Supervisor is responsible for providing exceptional leadership for the field service team within their assigned service territory. The Field Service Supervisor will also be the primary contact for all customer escalations within assigned service territory. The team of field service personnel are responsible for performing on-site routine services including installation, maintenance, and repair. The Field Service Supervisor is responsible for growing the revenue in the territory and delivering service that meets the regions profitability goals. In addition, the Field Service Supervisor will develop and grow all Service delivery quality and capability: * Supervise Service team to deliver Equipment Channels and Customers, start-up, extended warranty, contracts, and billable service across all product lines including Industrial, Commercial, National Accounts, High Temperature (incl. Zeol) * Ensure alignment of internal and external resources when delivering Service Labor, Parts, and Retrofits to end customer o Internal resources to include Parts Sales Specialists, Contract Sales Specialists, Project Sales, and Service Coordination * Provide back-office service administration related to but not limited to: * Time sheet entry * Expense report review, preparation, submission, and approval for payment * Service Report Creation and review of field technician narrative * Performance Value reports * Refrigeration Set-up reports * Measure service delivery activities and results: * Technician utilization and Revenue/ Warranty cost generation per technician * Conformance to Service Report generation, for content, quality, and communication style * Measure and report on install base penetration * Rates Technicians on Customer satisfaction and First-time fix rate * Supports Service Team in employee evaluation and performance improvement * Responsible to convey the customer experience to our organization through C2 customer complaint system Support Services sales promotions, tools, and goals * Interact with Service Sales to provide feedback on scope definition and cost to perform, and share leads * Interact with Service Engineering to provide feedback on technical support quality and availability * Interact with Equipment Sales to share leads and to build Service Sales * Manage all customer queries and resolve issues in coordination with the relevant departments * Participates in recruiting activities as necessary to support staffing efforts • Advises Supervisor or other appropriate personnel regarding schedule conflicts, service-related issues, equipment problems/issues, employee issues and any other job-related issues * Participates as necessary in new hire orientation, field training and on-going education activities to insure that employees know proper techniques, procedures, and work rules * Performs quality assurance checks in the field Requirements: * Bachelor's Degree in a business concentration plus years of commercial HVAC maintenance experience to commercial, industrial, and institutional facilities in addition to the following: * Highly motivated and skilled at complaint handling and issue resolution * Knowledge of commercial HVAC systems and maintenance procedures * Excellent verbal and written communication skills * Ability to multi-task and prioritize work * Computer proficiency with MS Word, Excel, and PowerPoint * Previous experience working in a fast-paced service operation, scheduling or dispatching strongly preferred * Previous management or team lead experience Leadership (if applicable) Use leadership competencies in the PDA * Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary * Have a valid Driver license with an excellent driving record * Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Company Physical Requirements: * Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects * Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminal, expansive reading, etc. * The worker is not substantially exposed to adverse environmental conditions Benefits: * Competitive Salary * Comprehensive health, dental, and vision insurance plans * Flexible work schedule * Generous vacation and paid time off * 401K retirement savings plan with employer matching * Professional development opportunities, including tuition reimbursement, and conference attendance * Company-sponsored social events and team-building activities * State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Climate control systems often account for a large percentage of the energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources, and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Position Summary The Service Sales Manager - National Accounts is responsible for leading and growing the National Accounts service sales organization, with full accountability for day-to-day execution, customer relationships, financial performance, and team development. This role oversees a portfolio of complex HVAC and mechanical service projects supporting large national customers and works closely with internal engineering, operations, and service delivery teams to ensure consistent execution, profitability, and customer satisfaction. This position is a key leadership role within the organization and serves as the primary service sales interface between customers, internal stakeholders, and executive leadership. Salary: $151,000 - $170,500 per year Key Responsibilities Leadership & Team Management * Lead, mentor, and develop a team of Service Sales Engineers and Project Managers supporting National Accounts. * Establish clear performance expectations, accountability, and professional development plans for direct reports. * Foster a collaborative, customer-focused culture aligned with company values and long-term growth objectives. Customer Relationship Management * Serve as a senior point of contact for key National Account customers. * Build and maintain strong, trust-based relationships with customer stakeholders at multiple levels, including facilities, engineering, operations, and executive leadership. * Support contract renewals, service program expansions, and long-term strategic partnerships. Service Sales & Project Oversight * Oversee a service sales portfolio exceeding $20M annually, including assessments, repairs, retrofits, upgrades, and energy-related initiatives. * Ensure projects are properly scoped, priced, scheduled, and executed in coordination with operations and service teams. * Balance customer needs with operational capacity and financial objectives. Financial & Business Management * Understand and manage service P&Ls, margins, forecasting, and backlog. * Review pricing strategies, cost structures, and financial performance to drive profitable growth. * Participate in annual budgeting, forecasting, and long-range planning for the service business. Technical & Engineering Acumen * Possess a working knowledge of mechanical systems, HVAC equipment, and building infrastructure. * Willingness to learn and apply psychometrics, energy load calculations, and system performance concepts relevant to customer applications. * Translate technical concepts into clear, customer-friendly messaging for non-technical audiences. Communication & Presentation * Prepare and deliver presentations to a wide range of audiences, including technicians, customers, and executive or board-level stakeholders. * Represent the service organization professionally in customer meetings, internal reviews, and strategic discussions. Cross-Functional Collaboration * Work closely with engineering, manufacturing, service operations, finance, and sales leadership to align execution and strategy. * Support continuous improvement initiatives related to service processes, documentation, and customer experience. Qualifications Required * Bachelor's degree in Construction Management, Engineering Technology, Mechanical Systems, or a related field (or equivalent practical experience). * Experience managing complex, multi-trade projects or service programs. * Demonstrated ability to lead teams and manage performance. * Strong financial literacy, including experience with budgets, forecasts, and P&Ls. * Excellent written, verbal, and presentation skills. * Comfortable working with both technical field personnel and senior leadership. Preferred * Experience in HVAC, mechanical systems, building services, or facilities-related industries. * Background managing subcontractors or multiple trades (HVAC, electrical, plumbing, controls, etc.). * Exposure to national or large multi-site customer accounts. * Experience with energy efficiency, system optimization, or performance-based service offerings. Personal Attributes * Confident, professional, and credible in front of customers and executives. * Organized, detail-oriented, and capable of managing multiple priorities. * Curious and motivated to learn new technical and business concepts. * Strong leadership presence combined with approachability and teamwork. Benefits: * Competitive salary * Comprehensive health, dental, and vision insurance plans. * Flexible work schedule * Generous vacation and paid time off. * 401(k) retirement savings plan with employer matching. * Professional development opportunities, including tuition reimbursement and conference attendance. * Company-sponsored social events and team-building activities. * State-of-the-art equipment and tools to support your work. Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.

HVAC Data Center Technician - Columbus, OH area Travel 90% About US: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on.Job Summary:Data Center Service Technicians travel to customer sites to start up, commission and safely troubleshoot and repair Data Center equipment. This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills. Requires some ability to manage the projects while onsite for start-up commissioning and coordination of other trades and services.Essential Functions and Responsibilities: Perform factory start-up, commissioning, warranty and billable service on Munters Data Center equipment and systems. Maintain and protect Munters equipment and property. Respond in a timely manner to all requests for service from customers or management. Provide customer training on Munters equipment. Provide technical feedback on equipment using detailed field service reports. Understand that Field Service's major role is one of instant response to customers' needs and focus as a part of a team always makes us available to our customer needs, urgent or otherwise. Requirements: 5+ years of experience and extensive knowledge in the Mechanical field specifically the HVAC field. Frequent travel required, up to 90%, across the USA by plane and car. Extensive knowledge in electrical troubleshooting, able to diagnose electrical issues with proficiency and record data. Knowledge of all safety procedures and requirements and has training in Arc flash, lock out tag out and other safety requirements. Understands and knows how to utilize all PPE associated with electrical safety. Extensive refrigeration knowledge. Understands how to pressure test, evacuate, and charge systems without assistance. Understands the refrigeration system concepts and can fully troubleshoot and diagnose refrigeration problems. Proficient in brazing and soldering. Holds a universal refrigeration card. Extensive knowledge in Controls, has experience with troubleshooting, programming, or downloading to controls systems. Understands PLC's and how to work with all types of platforms. Knows how to access information from PLC's and be able to adjust. Able to connect to a PLC with a computer to communicate and make changes. (Optional) State Licensed Master HVAC mechanic. This requires years of experience, training and testing along with experience working under other experienced professionals to achieve. Strong written and verbal communications skills Self-Motivated, with the ability to work independently. Ability to communicate well with other site personnel as well as Sales PM, Service Manager and Technical Support personnel. Education: High Diploma or equivalent. Trade School desired. Physical Requirements: Heavy Work: Exerting up to 75 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminals, expansive reading, etc. Work Conditions: You must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection where the company requires. Ability to travel and be away from home for several days at a time. Willingness to take "On-call" duties as required. Willingness to occasionally work weekends and/or holidays. Willingness to work outdoors in all types of weather conditions. Willingness and ability to work 6 feet or more above the ground as required. Benefits: Competitive Salary Comprehensive health, dental, and vision insurance plans Flexible work schedule Generous vacation and paid time off 401K retirement savings plan with employer matching Professional development opportunities, including tuition reimbursement, and conference attendance Company-sponsored social events and team-building activities State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position

Full-time Description For over 50 years Certified Power has worked to move the fluid power industry forward with system integrations, solutions and support. We are a premier value-added hydraulics and electronic controls supplier, specializing in the design, integration, and assembly of fluid power systems. With an experienced team of technical experts to support our customers with advanced application engineering, distribution, inventory management, and service and repair capabilities to maximize machine uptime and increase productivity. Certified Power conducts business with integrity and strives to exceed customer expectations, while providing value and innovation in our products and services throughout our six Midwest locations. POSITION SUMMARY: Representatives interact with the Company's customers to provide information about the organization's products and services, and respond to customer inquiries. MAJOR RESPONSIBILITIES: Regularly reviews open order and sales reports Process customer orders in a timely manner by entering sales orders, work orders and purchase orders Provide quotes as requested by customers Maintain or create work orders, internal work order processes and closure. Ability and knowledge of order processing, invoicing processes and credit memo. Assist customers in resolving order status and logistical questions and problems. Answer application questions on product lines that we carry, assist with complex problems or system design issues Ability to fully apply and design non-engineered hydraulic systems utilizing supplier databases as required Maintain in-depth knowledge of product lines sold by CPI and general knowledge about competing product lines including new product lines Enter new customer information and maintain current customer information in computer database (Prelude) Issue RGA's for customer returns Work with vendors to acquire pricing and technical information as needed and expedite customer orders Select components, load part numbers, integrate systems and order components for hydraulic systems. File customer purchase orders and other correspondence to maintain appropriate records Working knowledge of supplier portals and application of product applications. Develop Positive working relationships with regular customers on the phone, in person and in joint calls with outside sales personnel Requirements EDUCATION/EXPERIENCE: High school diploma or GED Must be 18 years of age or older Minimum 5 years of application support Hydraulic product application preferred Fluid Power certification preferred Skills & Qualifications Must be able to effectively communicate in both verbal and written formats Highly organized with good follow through. Proficient in the use of office equipment including copier, scanner and fax Works independently and is able to prioritize workload appropriately Benefits · 401(k) retirement plan and match · Health, Dental & Vision insurance · Paid time off · Tuition reimbursement · Flexible Spending Account and Health Savings Account Options · Life insurance · Pet insurance · Referral program

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits: Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Job Title: Field Service Supervisor Company: Munters Corporation Salary: $74,909 - $100,307 annually About US: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Duties and Responsibilities: The Field Service Supervisor is responsible for providing exceptional leadership for the field service team within their assigned service territory. The Field Service Supervisor will also be the primary contact for all customer escalations within assigned service territory. The team of field service personnel are responsible for performing on-site routine services including installation, maintenance, and repair. The Field Service Supervisor is responsible for growing the revenue in the territory and delivering service that meets the regions profitability goals. In addition, the Field Service Supervisor will develop and grow all Service delivery quality and capability: * Supervise Service team to deliver Equipment Channels and Customers, start-up, extended warranty, contracts, and billable service across all product lines including Industrial, Commercial, National Accounts, High Temperature (incl. Zeol) * Ensure alignment of internal and external resources when delivering Service Labor, Parts, and Retrofits to end customer o Internal resources to include Parts Sales Specialists, Contract Sales Specialists, Project Sales, and Service Coordination * Provide back-office service administration related to but not limited to: * Time sheet entry * Expense report review, preparation, submission, and approval for payment * Service Report Creation and review of field technician narrative * Performance Value reports * Refrigeration Set-up reports * Measure service delivery activities and results: * Technician utilization and Revenue/ Warranty cost generation per technician * Conformance to Service Report generation, for content, quality, and communication style * Measure and report on install base penetration * Rates Technicians on Customer satisfaction and First-time fix rate * Supports Service Team in employee evaluation and performance improvement * Responsible to convey the customer experience to our organization through C2 customer complaint system Support Services sales promotions, tools, and goals * Interact with Service Sales to provide feedback on scope definition and cost to perform, and share leads * Interact with Service Engineering to provide feedback on technical support quality and availability * Interact with Equipment Sales to share leads and to build Service Sales * Manage all customer queries and resolve issues in coordination with the relevant departments * Participates in recruiting activities as necessary to support staffing efforts • Advises Supervisor or other appropriate personnel regarding schedule conflicts, service-related issues, equipment problems/issues, employee issues and any other job-related issues * Participates as necessary in new hire orientation, field training and on-going education activities to insure that employees know proper techniques, procedures, and work rules * Performs quality assurance checks in the field Requirements: * Bachelor's Degree in a business concentration plus years of commercial HVAC maintenance experience to commercial, industrial, and institutional facilities in addition to the following: * Highly motivated and skilled at complaint handling and issue resolution * Knowledge of commercial HVAC systems and maintenance procedures * Excellent verbal and written communication skills * Ability to multi-task and prioritize work * Computer proficiency with MS Word, Excel, and PowerPoint * Previous experience working in a fast-paced service operation, scheduling or dispatching strongly preferred * Previous management or team lead experience Leadership (if applicable) Use leadership competencies in the PDA * Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary * Have a valid Driver license with an excellent driving record * Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Company Physical Requirements: * Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects * Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminal, expansive reading, etc. * The worker is not substantially exposed to adverse environmental conditions Benefits: * Competitive Salary * Comprehensive health, dental, and vision insurance plans * Flexible work schedule * Generous vacation and paid time off * 401K retirement savings plan with employer matching * Professional development opportunities, including tuition reimbursement, and conference attendance * Company-sponsored social events and team-building activities * State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.