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Become A Certified Technician

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Working As A Certified Technician

  • Getting Information
  • Interacting With Computers
  • Performing for or Working Directly with the Public
  • Identifying Objects, Actions, and Events
  • Processing Information
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Repetitive

  • Stressful

  • $30,410

    Average Salary

What Does A Certified Technician Do At Staples

* Engages customers on the sales floor.
* Uses VIBE behaviors to create a buying environment.
* Builds relationships with Tech Sales Associates and Mobile Consultants (in mobile stores) to create synergy across all technology departments
* Selling: Champions Technology selling programs; Exhibits Staples Selling behaviors in all interactions and communications with customers, associates and management.
* Achieve all sales & Technology satisfaction goals.
* Respond and resolve customer requests and concerns
* Operations: Responsible for ensuring all operational policies and processes are followed (i.e., PC Intake through pickup process).
* Stays current on new technologies, products and services.
* Perform computer repair work or diagnostics as needed
* Other duties as assigned

What Does A Certified Technician Do At Sears Holdings

* Diagnoses and repairs to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems
* Explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers
* Continuously learns new technical information and techniques in formal training sessions in order to stay ahead of the rapidly changing automotive technology world
* Demonstrates a sense of responsive urgency to every customer no matter what service is required
* Uses the Quality Service Evaluation (QSE) form to understand customer service adviser's and customer service manager's instructions
* Maintains an organized neat and safe bay

What Does A Certified Technician Do At Lithia Auto Stores

* The Toyota Certified Technician is responsible for performing automotive repairs, service, and recalls in accordance with store and factory standards.
* Toyota Technician Certification required.
* Previous experience as a Certified Toyota Technician
* Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
* Diagnose cause of malfunction
* Complete all work according to the applicable safety requirements
* Road-test vehicles to ensure quality of repair work.
* Accurately record time spent on repairs utilizing company time clocking procedures.
* Document work performed on repair order and document test procedures/results.
* Responsible for providing and maintaining an inventory of normal mechanics tools and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.
* Maintain an organized and clean workspace, completing a stall cleaning every day.
* Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
* Service Technician
* Toyota Certified Technician
* Car Mechanic

What Does A Certified Technician Do At Keller ISD

* The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.
* Model core organizational beliefs and values; perform duties in an effective and efficient manner for the purpose of supporting and contributing to the achievement of district goals.
* Perform full maintenance on all electrical motors, pumps, disconnects, breakers, control panels, etc.
* Replace compressors, blower fans, motors, and miscellaneous parts for HVAC units as directed.
* Program all energy management systems as directed.
* Assist in maintaining electrical portion of sprinkler systems.
* Maintain and adjust controls as needed on all chill water systems.
* Maintain pumps, fans, and water controls on cooling tower.
* Provide maintenance on kitchen freezers and refrigerators as directed.
* Keep maintenance records on all HVAC units as required.
* Follow established safety procedures and techniques to perform job duties, including lifting, climbing, etc.
* Correct unsafe conditions in work area and report any conditions that are not correctable to supervisor immediately.
* Accurately report work hours using the time clock to report start and end times.
* Utilize effective communication skills; ensure that all interactions are supportive, courteous, and respectful.
* Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
* Comply with the Employee Standards of Conduct.
* Perform other related duties as assigned

What Does A Certified Technician Do At HCA, Hospital Corporation of America

* Performs timely procedures for subsequent evaluation and treatment by attending physician
* Performs necessary quality control procedures to ensure quality exams are performed
* Maintains patient comfort and adheres to proper safety procedures
* Contributes to the teamwork, philosophy of the department/office
* Adheres to and practices appropriate infection control policies and procedures
* Assists with patient follow up and care
* Prepares exam rooms with needed equipment, supplies, and patient education materials
* Assists in maintaining budgeted supply expense
* Perform other duties as required
* Maintains patient confidentiality
* Must read and understand and adhere to all Physician Services policies and procedures
* Practice and adhere to the Code of Conduct and Mission and Values statements

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How To Become A Certified Technician

Becoming a pharmacy technician usually requires earning a high school diploma or the equivalent. Pharmacy technicians typically learn through on-the-job training, or they may complete a postsecondary education program. Most states regulate pharmacy technicians, which is a process that may require passing an exam or completing a formal education or training program.

Education and Training

Many pharmacy technicians learn how to perform their duties through on-the-job training. These programs vary in length and subject matter according to the employer’s requirements.

Other pharmacy technicians enter the occupation after completing postsecondary education programs in pharmacy technology. These programs are usually offered by vocational schools or community colleges. Most programs award a certificate after 1 year or less, although some programs last longer and lead to an associate’s degree. They cover a variety of subjects, such as arithmetic used in pharmacies, recordkeeping, ways of dispensing medications, and pharmacy law and ethics. Technicians also learn the names, uses, and doses of medications. Most programs also include clinical experience opportunities, in which students gain hands-on experience in a pharmacy.

The American Society of Health-System Pharmacists (ASHP) accredits pharmacy technician programs that include at least 600 hours of instruction over a minimum of 15 weeks. In 2015, there were 286 fully accredited programs, including a few in retail drugstore chains.

Licenses, Certifications, and Registrations

Most states regulate pharmacy technicians in some way. Consult state Boards of Pharmacy for particular regulations. Requirements for pharmacy technicians in the states that regulate them typically include some or all of the following:

  • High school diploma or GED
  • Formal education or training program
  • Exam
  • Fees
  • Continuing education
  • Criminal background check

Some states and employers require pharmacy technicians to be certified. Even where it is not required, certification may make it easier to get a job. Many employers will pay for their pharmacy technicians to take the certification exam.

Two organizations offer certification. The Pharmacy Technician Certification Board (PTCB) certification requires a high school diploma and the passing of an exam. Applicants for the National Healthcareer Association (NHA) certification must be at least 18 years old, have a high school diploma, and have completed a training program or have 1 year of work experience. Technicians must recertify every 2 years by completing 20 hours of continuing education courses.

Important Qualities

Customer-service skills. Pharmacy technicians spend much of their time interacting with customers, so being helpful and polite is required of pharmacy technicians in a retail setting.

Detail oriented. Serious health problems can result from mistakes in filling prescriptions. Although the pharmacist is responsible for ensuring the safety of all medications dispensed, pharmacy technicians should pay attention to detail so that complications are avoided.

Listening skills. Pharmacy technicians must communicate clearly with pharmacists and doctors when taking prescription orders. When speaking with customers, technicians must listen carefully to understand customers’ needs and determine if they need to speak with a pharmacist.

Math skills. Pharmacy technicians need to have an understanding of the math concepts used in pharmacies when counting pills and compounding medications.

Organizational skills. Working as a pharmacy technician involves balancing a variety of responsibilities. Pharmacy technicians need good organizational skills to complete the work delegated by pharmacists while at the same time providing service to customers or patients.

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Certified Technician jobs

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Certified Technician Career Paths

Certified Technician
Service Manager Operations Manager General Manager
Account Manager
5 Yearsyrs
Field Service Technician Operations Manager General Manager
Area Manager
7 Yearsyrs
Master Technician Service Manager Operations Manager
Branch Manager
6 Yearsyrs
Maintenance Technician Maintenance Manager Operations Manager
Business Manager
7 Yearsyrs
Maintenance Technician Production Supervisor Operations Manager
Chief Operating Officer
11 Yearsyrs
Service Technician Service Manager General Manager
District Manager
7 Yearsyrs
Driver Delivery Driver Account Manager
District Sales Manager
7 Yearsyrs
Technical Support Specialist Systems Administrator
Information Technology Manager
8 Yearsyrs
Service Manager General Manager
Operations Director
9 Yearsyrs
Service Technician Field Service Technician Service Manager
Operations Manager
7 Yearsyrs
Technical Support Specialist Information Technology Manager Operations Manager
President Of Operations
11 Yearsyrs
Field Service Technician Project Manager General Manager
President/Chief Executive Officer
10 Yearsyrs
Lead Technician Project Leader Business Analyst
Product Manager
7 Yearsyrs
Automotive Technician Technician Project Manager
Program Manager
8 Yearsyrs
Certified Pharmacist Technician Licensed Practical Nurse Quality Assurance
Quality Manager
11 Yearsyrs
Master Technician Shop Foreman Service Manager
Regional Manager
8 Yearsyrs
Driver Repair Technician Manufacturing Technician
Research And Development Technician
6 Yearsyrs
Lead Technician Project Manager Program Manager
Senior Manager
10 Yearsyrs
Certified Pharmacist Technician Registered Nurse Case Manager
Service Director
9 Yearsyrs
Automotive Technician Mechanic Forklift Operator
Warehouse Manager
5 Yearsyrs
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Certified Technician Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Urdu

  • Arabic

  • Hindi

  • Chinese

  • Mandarin

  • French

  • Russian

  • Cantonese

  • German

  • Japanese

  • Hmong

  • Armenian

  • Carrier

  • Vietnamese

  • Bosnian

  • Lithuanian

  • Filipino

  • Albanian

  • Greek

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Certified Technician

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Certified Technician Education

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Real Certified Technician Salaries

Job Title Company Location Start Date Salary
Certified Neurophysiologic Monitoring Technologist Texas Intraoperative Monitoring, Inc. Dallas, TX Nov 28, 2016 $89,250
Certified Neurophysiologic Monitoring Technologist Texas Intraoperative Monitoring, Inc. Dallas, TX May 26, 2015 $85,000
Certified Neurophysiologic Intraoperative Monitoring Technologist Texas Intraoperative Monitoring Inc. Dallas, TX Jan 15, 2016 $85,000
Certified Neurophysiologic Monitoring Technologist Texas Intraoperative Monitoring, Inc. Dallas, TX Jun 20, 2013 $85,000
Certified Technologist, Blood Bank University Hospitals of Cleveland Cleveland, OH Jul 01, 2011 $44,720
Certified Technologist, Core Lab University Hospitals of Cleveland Cleveland, OH Jul 01, 2011 $44,720
Certified Technologist University of Arkansas for Medical Sciences Little Rock, AR Dec 15, 2014 $41,808

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Top Skills for A Certified Technician


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Top Certified Technician Skills

  1. Customer Service Skills
  2. Hardware Issues
  3. Service Department
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrated excellent customer service skills, strong communication skills, and problem-solving abilities.
  • Repaired computer software and hardware issues while providing industry leading customer service.
  • Served as a master technician in a demanding service department.
  • Maintained a server network to perform the classes without any technical issues.
  • Ordered parts in a timely manner to complete repairs on customer vehicles.

Top Certified Technician Employers

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Certified Technician Videos

A day-in-the-life of a dental laboratory technician

Computer Technician Career: Is It Right for You?

Day In the Life of an Ophthalmic Tech