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Top 50 Certified Technician Skills

Below we've compiled a list of the most important skills for a Certified Technician. We ranked the top skills based on the percentage of Certified Technician resumes they appeared on. For example, 14.1% of Certified Technician resumes contained Customer Service as a skill. Let's find out what skills a Certified Technician actually needs in order to be successful in the workplace.

These are the most important skills for a Certified Technician:

1. Customer Service

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high Demand
Here's how Customer Service is used in Certified Technician jobs:
  • Provide excellent customer service by greeting customers, answering questions, and presenting maintenance recommendations.
  • Demonstrated excellent customer service skills, strong communication skills, and problem-solving abilities.
  • Provided excellent customer service with users ranging from residential to commercial.
  • Passed 20 Xerox Corporation Customer Services and Printer Support Certificates.
  • Earned recognition from management staff for exemplary customer service.
  • Conduct troubleshooting, diagnostics, and repairs in a manner that reflects our outstanding experience and customer service.
  • Excelled at multitasking, scientific calibration, tinting, training new hires, and delivering world-class customer service.
  • Provide excellent customer service, handle money, process film and digital photo orders, stock.
  • Exceeded expectations with computer knowledge and customer service as well as store procedures.
  • Transported customers to-and-from the shop for the Customer Service Program.
  • Maintained 100% customer service satisfaction ratings.
  • Provide top tier customer service.
  • Provide excellent customer service to several different clients.
  • converted customer service from analog to digital service.
  • Attended trainings to advance my expertise and understanding of Apple products, customer service, policies and procedures.
  • Perform computer repair work or diagnostics as needed Other duties as assigned Skills Used Customer Service,
  • Provide onsite installations * Give excellent customer service * Currently in LDP classes * Train new hires
  • Repair and diagnose customer devices with award winning customer service in a timely fashion
  • Achieved best customer service rating and awarded for taking the most appointments.
  • Satellite Depot Store Manager Customer Service/Billing Technical Support Certified Technician (Dish Network, Direct TV, Hughesnet Satellite Internet)

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2. Technical Support

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high Demand
Here's how Technical Support is used in Certified Technician jobs:
  • Provide basic technical support for clients; programming cardiac monitors and troubleshooting monitors, and identifying defective monitoring equipment.
  • Provided sales and technical support in retail customer service environment.
  • Assisted customers with face-to-face and phone-based technical support.
  • Observed technical support team responsive troubleshooting techniques.
  • Achieved various awards for delivering world-class technical support, training, and customer satisfaction to thousands of customers.
  • Ordered required parts while maintaining service part inventory and provided technical support for clients and staff.
  • Provide personalized technical support at one of Apple s highest volume and top-performing retail stores.
  • Managed call flow and responded to technical support needs of customers.
  • Offer technical support on-site, via telephone, email or remotely.
  • Provide friendly, hands-on technical support to Apple customers in need.
  • Travel to factory sponsored events as service technical support.
  • Conduct training and provide technical support to end users.
  • Provide technical support to customers and contractors.
  • Provide telephone and on-site technical support.
  • Provide technical support for in-house systems.
  • Provided advanced technical support for customers Provided billing support to customers and partnered customers
  • Provided onsite technical support to local businesses and residences.
  • Provided technical support and a variety of on and offsite services to customers in addition selling devices and market basket.
  • Provide Mac OS X and iOS hardware/software technical support for end users.
  • General technical support for Mac OS X and iOS platforms Installation and troubleshooting of various Apple hardware (i.e.

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3. Hardware Issues

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high Demand
Here's how Hardware Issues is used in Certified Technician jobs:
  • Repaired computer software and hardware issues while providing industry leading customer service.
  • Meet with customers to diagnose and resolve software and hardware issues Repair product to AppleCare standards as well as repairing customer relationships
  • Diagnose and repair hardware issues, completely built computers troubleshoot technical issues, and install software applications.
  • Initiated troubleshooting with customers on their Apple computers to identify software and hardware issues.
  • Disassembled computer on site to diagnose and repair malfunctioning hardware issues.
  • Resolve software and hardware issues on all cell phones and smartphones.

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4. Customer Vehicles

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high Demand
Here's how Customer Vehicles is used in Certified Technician jobs:
  • Performed maintenance and safety inspections on customer vehicles to ensure reliability and safety.
  • Performed basic and routine maintenance on customer vehicles in a high volume shop in accordance with Chrysler guidelines.
  • Diagnosed and repaired customer vehicles to ensure the proper operation and safety of the vehicle.
  • Inspect, diagnose, and repair customer vehicles that came in for routine maintenance.
  • Perform repairs on customer vehicles and new dealer inventory* Service Tech Bronze
  • Diagnose, repair and complete accepted service on customer vehicles.
  • Identified issues with customer vehicles for safety concerns.
  • Inspect and diagnose customer vehicles (post-certification).
  • Performed maintenance and repair on customer vehicles.
  • Performed routine maintenance on customer vehicles (pre-certification).
  • Ordered parts in a timely manner to complete repairs on customer vehicles.
  • Perform preventive maintenance on customer vehicles Assist customers in choosing the correct service
  • Service Advisor: Checked in customer vehicles for maintenance and repairs.
  • drained and replaced all fluids as needed in customer vehicles.
  • Perform factory recommended maintenance in customer vehicles Skills Used Problem solving.
  • Diagnose Vehicles Preform maintenance on customer vehicles Maintain a clean and safe work environment
  • Meet and greet customers Perform various automotive service on customer vehicles Receive and stock inventory Provide Customer Service and Sales
  • Performed full inspection of customer vehicles Carried out factory announced recalls Complete engine and other extensive repairs Drivability concerns Customer service

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5. Engine Repair

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high Demand
Here's how Engine Repair is used in Certified Technician jobs:
  • Perform automobile maintenance and repair, i.e., oil changes, diagnosis of customer concerns, and engine repairs.
  • Performed all transmission, brake and engine repair.
  • Obtained 2012 ASE certifications: A1 Engine Repair A4 Suspension and Steering A5 Brakes
  • Performed engine work/rebuild performed recall and service campaigns interior and exterior R/R cv axles/brakes/water pumps/timing belts/valve covers/plugs/coils/ heavy line engine repair/etc.

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8 Engine Repair Jobs

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6. Oil Changes

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high Demand
Here's how Oil Changes is used in Certified Technician jobs:
  • Oil changes, tire rotations, AC services, battery and fluid checks, change air filters.
  • Performed oil changes, tire rotations, and all other basic services on vehicles.
  • Completed preventive maintenance such as, oil changes, tire rotation, replacing filters.
  • Perform oil changes, Provide customer service, Maintain cleanliness of work area
  • Oil changes, battery installations, tire mount/dismount procedures, vulcanizing.
  • Perform over 50 oil changes per day on all car models.
  • Perform oil changes and other services on customer's vehicles.
  • Performed oil checks and oil changes on automotive vehicles.
  • Oil Changes on all makes and models.
  • Oil changes and minor car services.
  • Perform Oil changes and Tire rotations.
  • Oil changes and Fluid exchanges.
  • Managed 5 maintenance technicians whose duties included oil changes, tire changes, brakes and other minor repairs.
  • experience with oil changes, preventive maintenance such as transmission work, differentials, fuel filters, tune-ups.
  • Perform regular maintenance on vehichles such as oil changes, transmission flushes, radiator flushes and gear box flushes
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • service vehicles, including oil changes, radiator flush, tire rotation, customer service
  • Oil changes, tire changes and rotation, tire repair, preventive maintenances.
  • Performed fluid top offs, oil changes, tire rotationsize, transmission and radiator fluid exchanges, customer service advisor.
  • Performed routine maintenance on Ford model vehicles Brakes, oil changes, and alignments Tire change Diagnostic test

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7. Computer Diagnostics

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high Demand
Here's how Computer Diagnostics is used in Certified Technician jobs:
  • Performed a range of warranty and non-warranty repairs on Nissan vehicles; performed OBD2 computer diagnostics.
  • Performed computer diagnostics and repairs, assisted customers with questions.
  • Preformed computer diagnostics related to hardware and software issues.
  • Involved in electronic sales, computer diagnostics and technical support Rising Star Member: Assisted managers for company's operation and sales
  • Trained in computer diagnostics on International, Cummins and CAT.

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8. Diagnosis

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high Demand
Here's how Diagnosis is used in Certified Technician jobs:
  • Position included productive diagnosis, repair and replacement of general automotive parts and accessories.
  • Specialized in electrical diagnosis and repair and automatic transmission diagnosis and repair.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Provide general estimates for diagnosis and repair of automotive vehicles.
  • Handled isolation, diagnosis & troubleshooting of unknown or emerging product issues, reporting directly to product support engineers.
  • Communicated and test drove with customers to aid in the proper diagnosis and repair of their vehicles.
  • Interfaced with customers, provided quick and accurate diagnosis of product issues, and timely remedies.
  • Provided advance module diagnosis and flashing to update the ROM/flash in the computers in the car.
  • Preformed diagnosis and repairs on various mechanical components and systems, i.e.
  • Performed diagnosis and repair on all types of automobiles and light trucks.
  • Provided diagnosis, repair and maintenance services for all makes and models
  • Ensured patients understanding of physicians diagnosis, instructions, and treatment.
  • Used wiring schematics for diagnosis and repair of electrical problems.
  • Provided diagnosis and repair for Ford motor vehicles
  • Enhanced OBDII and ECCS diagnosis and repair.
  • Light diagnosis for mechanical issues.
  • Perform Engine diagnosis and repair.
  • Complete automotive system diagnosis and repair Studied to achieve GM Technician status
  • Conduct hardware diagnosis & repair on iOS devices, Desktop & Portable Computers.
  • Performed computer based diagnostics Performed quality control prior to customer delivery Recommended services based on model and diagnosis

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5 Diagnosis Jobs

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9. Apple

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high Demand
Here's how Apple is used in Certified Technician jobs:
  • Repaired and provided advanced technical troubleshooting for software and hardware based issues surrounding all Apple products and associated software/accessories.
  • Facilitated identity authentications for personal accounts using Apple's CRM.
  • Performed daily use of Apple Wireless Diagnostic, Apple Service Diagnostics and Service Toolkit.
  • Identified and helped to patch network security issue for the entire Apple organization.
  • Complete warranty and out-of-warranty repairs according to Apple and ITC standards of excellence.
  • Repaired and replaced hardware on all current Apple portable and desktop models.
  • Repair customers' computer problems Service 10 to 15 Apple computers per week
  • Trained customers on using Apple's software for personal and business use.
  • Certified in Windows 10, all Microsoft applications, and Apple OS.
  • Provide friendly advice and hands-on technical support for all Apple customers.
  • Educated and trained team members about Apple products and technology.
  • Stay Certified on Current/Previous/Upcoming Apple Operating Systems and Hardware.
  • Perform Device Configurations and networking on Apple products.
  • Educate and assist customers with Apple equipment.
  • Maintain and repair/replace components in Apple Computers.
  • Repaired and troubleshot Apple hardware and software.
  • Diagnose and repair Apple desktop, laptops and ipads when sent in by the customer.
  • Repair hardware and software Apple equipment including iPhone, Macbooks, Desktops.!
  • Diagnose and repair software in iOS devices: iPhone, iPad, ipod, Apple Watch.
  • repair specialist Relationship building with Apple consumers and Companies both locally and globally.

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1 Apple Jobs

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10. Patient Care

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high Demand
Here's how Patient Care is used in Certified Technician jobs:
  • Provided direct patient care during Nuclear Medicine stress testing including preparation and administration of stress agents and completing appropriate medical documentation.
  • Utilized effective communication and listening skills to produce exceptional quality patient care.
  • Perform patient care responsibilities and safety measures.
  • Provided excellent monitoring and patient care, while building and maintaining close interpersonal relationships with the surgeons and hospital staff.
  • Initiated several changes in procedure to streamline preparation of medications to speedup turn around time and improve patient care:.
  • Helped grow the sales through a strong focus on patient care, team- work, knowledge of prescription drugs.
  • Communicate and document patient care, accurately collects and reports patients' conditions and data to the RN.
  • Performed lumbar spine/hip/forearm scanning, providing high quality baseline and serial scan data for patient care.
  • Assist in the prioritization and the progress of patient paperwork through the patient care pathway.
  • Provide ongoing objective evaluation of patient care through daily review of patient charts.
  • Managed staff on patient care and performance of preliminary testing on patients.
  • Evaluate patient care needs, prioritized treatment, and maintained patient flow.
  • Assisted in wound care and other patient care as needed.
  • Conduct emergency protocols' in terms of patient care.
  • Acknowledged for superior patient care in hospital sleep lab.
  • Work closely with physicians and nurses in patient care.
  • Provided direct patient care of the mentally handicapped.
  • Participate in the development of patient care plans
  • Perform duties under the direct supervision of the Safety Director Responsible for direct patient care, acting as the Inside Observer.
  • Lead hyperbaric technologist providing patient care with monoplace chambers

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26 Patient Care Jobs

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11. Mac

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high Demand
Here's how Mac is used in Certified Technician jobs:
  • Acted as member of Apple Server Team which setup, networked, secured and hosted desktop machines using Apple OSX Server.
  • Provided Tier 2 support to clients in a Macintosh environment by assessing software and hardware problems using industry standard troubleshooting theory.
  • Troubleshooted PC and Macintosh Laptops, Desktops and Tablets, as well as configuring, Troubleshooting.
  • Created and built images for in-house machines using proprietary imaging tool and Net restore.
  • Maintain proper level of inventory for all machine products and patients.
  • Train new employees, input and prepare prescriptions for pharmacist review.
  • Repaired various machines, including ice machines and ventilation shafts.
  • Supported in setting up and sterilize in the impatient pharmacy.
  • Compounded many tablets into solutions in the children's pharmacy.
  • Assured that Pharmacy is aware of changes in medication.
  • Assisted pharmacist with processing over 300 prescriptions daily.
  • Processed specimens on drug assay machines such as the 747Hitachi, AU Analyzers, and LC/MS/MS instruments for accurate testing.
  • Run diagnosis on customer's computer issues Elaborates on the features of different Business Machines, i.e.
  • Install, repair, maintain, and upgrade Apple Desktop iMac's and Notebook Computers.
  • Interacted with Pharmacy on a daily basis to make sure medications received are correct.
  • Work as team leader under pharmacist to moderate workflow and coverage scheduling of technicians.
  • Perform physical repairs on all Mac and iPhone products.
  • Learned Connexus, a new pharmacy program.
  • Designed and facilitated trainings for local businesses technical support teams to ensure smooth integration of Mac OS X and iOS devices.
  • Handled iPhones, iPads, Macintosh computers, various related Apple product lines.

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1 Mac Jobs

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12. Preventative Maintenance

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high Demand
Here's how Preventative Maintenance is used in Certified Technician jobs:
  • Experience and training in comprehensive automotive preventative maintenance services.
  • Offered preventative maintenance to a consumer-based market.
  • Worked performing repair and preventative maintenance.
  • Sell upgrades to services for preventative maintenance
  • Followed preventative maintenance schedules and guidelines.
  • Perform preventative maintenance for customers.
  • Performed warranty repairs, preventative maintenance, and NH state inspections as outlined by the state of New Hampshire.
  • Work above and below on customers vehicles doing preventative maintenance including changing fluids and required filters and parts.
  • Maintain and service vehicles which include Oil changes, Tire rotations, and various preventative maintenance.
  • Job duties involve diagnosis, preventative maintenance, alignments and tire mounting and balancing.
  • Provided preventative maintenance services in a quick, easy, and reliable manor.
  • Completed preventative maintenance on water heaters, toilets, urinals and plumbing fixtures.
  • Changed oil and oil filter and provided preventative maintenance services for automobiles.
  • Change the oil and perform preventative maintenance in a quick and efficient manner
  • Work above and below on customers vehicles doing preventative maintenance including changing oil and other fluids per manufacturers specifications
  • Performed various preventative maintenance services alongside other team members in a timely manner.
  • Performed preventative maintenances and recalls.
  • Complete preventative maintenance on vehicles State certified in brakes and braking systems and steering and suspension Light duty automotive repair
  • Performed preventative maintenance for vehicle, (ie.
  • maintain vehicle operational care Certified Service Technician- maintain vehicle preventative maintenance Inventory Stocker and Inventory organizer

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13. Trouble Shooting

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high Demand
Here's how Trouble Shooting is used in Certified Technician jobs:
  • Certified GPS Technician - Computer electronic service repairs trouble shooting & Sales.
  • Trouble shooting and helped customers set up their cable boxes.
  • Provided trouble shooting when needed while providing services to customers.
  • Trouble shooting and diagnostics on mechanical issues.
  • Support for all OS's on the market with trouble shooting skills.
  • Completed certification for customer service and trouble shooting techniques from 'Mindleaders'.
  • Trouble shooting customer service calls Planned out my route for the day.

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14. Windows XP

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high Demand
Here's how Windows XP is used in Certified Technician jobs:
  • Performed deployment for Microsoft Windows XP/Vista/7/8/8.1/10, varied Linux distributions including Ubuntu and CentOS, as well as Mac OS X.
  • Challenged to oversee and help businesses with transition to current Windows Operating System due to Windows XP End-of-Support Life Cycle.
  • Execute treatments for all patients, document prognosis on Microsoft Windows XP and update files.
  • Configured and troubleshot networked workstations in a Windows XP and Windows 7 based environment.
  • Trained Workforce development students in computer literacy; Microsoft Office and Windows XP
  • Reimaged and troubleshot Windows XP, 2000, 98, ME, 2003, Linux and Mac OS.

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15. Tire Rotations

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Here's how Tire Rotations is used in Certified Technician jobs:
  • Performed oil changes, tire rotations, transmission and radiator coolant flushes, differential fluid changes and operation of computer system.
  • Oil changes, tire rotations, and other routine maintenance- Recommend and sale products and services- Cashier- Other duties as assigned
  • Perform other Special Services such as automatic transmission fluid servicing, tire rotations, and cooling system flushing.
  • Oil changes, tire rotations, transmission and radiator flushes, windshield wiper replacement, head/taillight replacement.
  • Perform basic auto diagnostics and repairs: fluid exchanges, tire rotations, brake pad replacement
  • Perform oil changes, tire rotations, fluid refills, wiper replacements, etc.
  • Certified Tech Changed oil on cars, serpentine belts, tire rotations etc
  • oil changes, tire rotations, fluid checks and fills.
  • performed tire rotations,transmission flushes, radiator flushes and serviced AC's.
  • Greet Customers Oil Change Tire Rotations Transmission Services
  • Change oil Flush radiators and transmissions Perform differential fluid changes Perform tire rotations Provide excellent customer service
  • Oil changes Tire rotations Fluid flushes Air filter and cabin air filter replacement Fuel filter replacement AC recharges

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16. Setup

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Here's how Setup is used in Certified Technician jobs:
  • Assisted in the movement and setup of inventory supplies and project equipment - weighing up to 50 lbs - as necessary.
  • Repaired, upgraded, trained, and setup computers on a daily basis both in-store and at customers homes.
  • Repair Apple products, give assistance with setup, operation, and maintenance of personal devices.
  • Travel to customer to provide, in house computer/network/printer setup, diagnostic and repair.
  • Performed On-Site customer activities such as Network Installation, Computer Setup, and Tutoring.
  • Install software and hardware on computers and setup networks at customer's homes.
  • Customized server solutions for small business and aid with setup and maintenance.
  • Prepare all reagents and setup required equipment and supplies for labs.
  • Provide customer computer setup assistance in home and via telephone.
  • Traveled to Customers Locations for On-Site Setup and Repairs.
  • Premier in home/office PC setups and home/office networking.
  • Train co-worker on MAC setup and configuration.
  • Install setup and troubleshoot wireless network and hardware Troubleshoot hardware and software application problems
  • Provided networking and desktop solutions for retail customers Responsible for new machine setups
  • Assist mobile department with setup of customer's new smartphone/tablet.
  • Build displays, setup planograms, and stock inventory.
  • Gained additional computer troubleshooting experience Performed in-home/business technology services/setups Broadened knowledge in Technology equipment
  • Key Achievements Managed planning and implementation of new patients Setup and maintain a pedorthic lab Brokered contracts with suppliers Managed inventory/purchasing
  • Trace loss shipment thur UPS tracking Setup Adverse advents,compliants,replacements,or loss shipment thur reporting tool.

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17. Air Filters

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Here's how Air Filters is used in Certified Technician jobs:
  • Take car of top side of cars and bottom side replacing oil filters, draining oil, replacing air filters.
  • Check tire pressure, change the oil and oil filter, change air filters, and ring out customers.
  • Inspected and replaced batteries, air filters, cabin filters, oil filters, and windshield wiper blades.
  • Change spark plugs, fuel filters, air filters, and batteries in hybrid electric vehicles.
  • Inspect engine and cabin air filters, and prepare them for customer service representative.
  • Clean and maintain pit while in between cars and restocking unwanted air filters.
  • Changed air filters, wiper blades, batteries, etc.
  • Scrutinized vehicle fluid levels and replaced oil and air filters.
  • Change air filters and cabin filters.
  • Serviced oil filters, air filters, grease fittings, lights, wipers Changed oil, other fluids and rotated tires
  • serviced cars, changed engine oil, serviced transmissions, changed air filters and PVC valves.
  • change light bulbs, cabin air filters and engine air filters, and preform headlight resturations.
  • Top off fluids Rotating tires Replacing air filters Changing oil on cars Flushing radiator fluid Replacing serpentine belts PPE Equipment Etc.

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18. Coolant Flushes

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Here's how Coolant Flushes is used in Certified Technician jobs:
  • Trained staff on proper coolant flushes processes and all aspects of air conditioning testing.

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19. Data Entry

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Here's how Data Entry is used in Certified Technician jobs:
  • Completed data entry into computers for each building permit applications submitted for review.
  • Interviewed and recorded patient medical history via electronic data entry.
  • Answered phones; data entry; waited on customers; trained for Pharmacy Technician license; assisted Pharmacists.
  • Create job tickets for computer repairs orders using data entry skills in computer software for customers and businesses.
  • Consult with pharmacist in charge regarding order clarification, non-stock items, data entry problems or concerns.
  • Create work orders and process part orders through our systems usually involving prolonged periods of data entry.
  • Operate cash register and use data entry to retrieve and verify customer accounts.
  • File documents and Input Data Entry.
  • Performed general clerical duties; which consisted of data entry, billing, scheduling, a And medical records.
  • Perform electronic data entry for those facilities who utilize Sigmacare or PCC software systems.
  • Oil changes & transmission flushes - Shop Maintenance - Customer Service - Data Entry
  • Treat patients with hyperbaric oxygen treatmentWound CareData EntryHelp with Preparation for UHMS AccreditationT-Com testChamber maintenance, cleaningLinen and nutritional ordering

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20. Computer System

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average Demand
Here's how Computer System is used in Certified Technician jobs:
  • Diagnosed and repaired cutting-edge electrical and computer systems, including integrated GPS and telephony systems on customer's vehicles.
  • Assembled customized computer systems and troubleshot system components to ensure quality of work.
  • Performed automotive computer systems updates and vehicle mechanical repairs.
  • Assemble customized computer systems based upon customer specifications.
  • Repair computer systems and other peripheral equipment.
  • Customized computer systems as clientele requested.
  • Performed regular software and firmware updates on vehicles' on-board computer systems and service department's diagnostic machines.
  • Diagnose, troubleshoot, repair, and upgrade customer computer systems and network infrastructure on-site and in-store.
  • Maintained records of work performed and parts used on a fleet maintenance computer system.
  • Diagnosed, installed, configured and repaired computer systems and software.
  • Diagnose computer system issues on customer purchased laptop and desktop systems.
  • Handled the setup and maintenance of computer systems for all clientele.
  • Developed procedures on building permits for the AS400 computer system.
  • Enrolled new patients into the QS-1 computer system.
  • Manage and repair office computer systems and network.
  • Performed in-home repair of computer systems and related equipment by removing and replacing components or reconfiguring and restoring systems.
  • Perform diagnostics on onboard computer systems, find electrical shorts, software updates, and safety recalls.
  • Customized and built computer systems to client's specifications which include configuring and installing software and hardware.
  • Perform upgrading and troubleshooting, and repair customers computer systems and printers (PC/MAC).

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21. ASE

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Here's how ASE is used in Certified Technician jobs:
  • Developed several Windows based software tools for testing communication quality of serial RF modems, bit error rate tests, etc.
  • Facilitate workshops and individual counsel on resume development, interviewing and soft skills to increase the probability of gaining employment.
  • Performed diagnostic testing as ordered by the physician to help in diagnosing and tracking the progression of certain ocular diseases.
  • Train new employees on appropriately working with clients, utilizing databases and prioritizing tasks to effectively meeting goals.
  • Received Employee of the Month recognition 3 times based on exceptional workplace performance and high monthly sales.
  • Oversee make-up department to ensure organization; create attractive displays to market products and increase sales.
  • Recommended, selected, and helped locate or obtain computers or parts based on customer needs.
  • Developed Windows based automated test system for the Mobile Data Platform using Visual Basic 6.0.
  • Based on my performance and knowledge I was selected for many ongoing career enhancement opportunities.
  • Designed and developed Windows based programming software for the JSLM2 loader board and TSLM Modem.
  • Maintained this database during my employment and ensured a seamless transfer to succeeding employees.
  • Optimized the factory tuning procedure to increase yield and reduce labor cost.
  • Helped customers to make the best purchase decisions for their needs.
  • Maintained accurate records and histories on all repairs and purchases.
  • Cashier duties included processing purchases, exchanges and returns.
  • Installed and tested new upgrade software releases as requested.
  • Pick case for surgery for next day cases.
  • Increased sales with excellent referral business.
  • Utilize and develop new customer base.
  • Identify roots causes to prevent decreases in productivity.

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23 ASE Jobs

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22. OS

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average Demand
Here's how OS is used in Certified Technician jobs:
  • Provided close supervision and assistance on community trips and exposure outside of the institution to promote normalization.
  • Skilled at diagnosing and repairing personal computers.
  • Open and closed out the store, Closed out register and sales tickets at the end of the day.
  • Certified Technician Generated MS Excel spreadsheets for market research / analysis, mass mailing and new customer proposals.
  • Certified Technician possess the knowledge and skills to repair computers and perform system diagnostics and upgrades for customers
  • Worked closely with management to provide a better experience for customers from drop off to pickup.
  • Maintain an elite level of product knowledge in all Microsoft retail product and service offerings.
  • Maintained the highest possible customer satisfaction rating for multiple consecutive quarters in a row.
  • Developed close and personal relationships with clients to ensure customer loyalty and retention.
  • Provided on-site tech services such as custom network installations and PC diagnostics.
  • Service technician for engine diagnostics and repairs on all makes and models.
  • Diagnosed hardware problems with modems, printers, cables, or telephones.
  • Relocated satellite dish signal after it has been lost.
  • Interpret problems from NOC to resolve possible causes.
  • Cash and check deposit verification.
  • Operated equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Attained Microsoft Advisor status and served as a direct contact for customers with technical questions about Microsoft hardware and software.
  • Assisted technicians from other stores with any issues that arose during the course of business.
  • Deal with customers questions and complaints and I was basically my own boss.
  • Handled deposits and ensure the store was Audit and inspectio.

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23. Virus Removal

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Here's how Virus Removal is used in Certified Technician jobs:
  • Provided customers with computer based solutions ranging from virus removal to data backup.
  • Performed virus removals, data transfers and set up peripherals.
  • Performed diagnostic tests and virus removals.
  • Provided IT support to local businesses ranging from computer and peripheral installs to data recovery and virus removals.
  • repair, virus removal, etc.
  • Image Now, Microsoft Outlook, iLog, iDesk, CenterPoint, Virus Removal, Apple Tech.

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24. A/C

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Here's how A/C is used in Certified Technician jobs:
  • Certified to use power steering flush mating, transmission flush machine, coolant flush, and a/c recharge equipment.
  • Received certification of safe operation for transmission service machine, coolant service machine, and A/C service machine.
  • Diagnose, repair and replace engines, transmissions, suspension, A/C service, and brakes.
  • Diagnose and repair all vehicle systems including ABS, OBDII, A/C, electrical and mechanical.
  • Achieved ASE Master Technician certification, EPA Certified A/C Qualified Technician standing.
  • Performed alignments, brake service, a/c services as per service info.
  • Repaired A/C, engines, noise and vibrations, transmission.
  • Performed a/c diagnosis and repair.
  • Led Level II inspections in UTT, UTS, and ET areas for the KC-135, KC-10, & C-17 A/C.
  • Conducted Level II (MT) and (PT) inspections on KC-135, KC-10, & C-17 A/C.
  • Maintain, diagnose, and repair automotive equipment to include A/C work, alignments, and generalpower train repairs.
  • Earned MACS Certification in A/C work * Performed all hydraulic and pneumatic preventive shop work
  • Replaced shrater valves on high and low pressure A/C lines.
  • certified in A/C replacement and disposal.

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25. Hyperbaric

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Here's how Hyperbaric is used in Certified Technician jobs:
  • Reinforced patient education as it relates to hyperbaric therapy and wound care management.
  • Administered hyperbaric oxygen therapy to patients as prescribed by physician.
  • Supported facility with full Undersea and Hyperbaric Medical Society accreditation.
  • Assisted in designing and establishing hyperbaric protocols and procedures.
  • Educated and instructed new patients about hyperbaric therapy.
  • Reinforced education as it relates to hyperbaric therapy.
  • Perform all duties as required as hyperbaric technician and perform wound care and burn care to inpatient and outpatient customers.
  • Provided HBO for patients according to prescribed depth protocol and under the direction of the Hyperbaric Director.
  • Performed patient assessment, evaluation, and safety check prior to receiving hyperbaric therapy.
  • Operate, manage and control depth, duration and safety of Hyperbaric Chamber.
  • Care for patients inside the Hyperbaric Chamber during both critical-care and out-patient treatments.
  • Provide Hyperbaric Oxygen to all referred patients with wound care.
  • Watch over hyperbaric patients while they are in the chambers.
  • Schedule follow-up appointments for patient's hyperbaric treatment.
  • Operated the hyperbaric chamber and hyperbaric support systems as required.
  • Coauthored an article for Autism Digest on the benefits of hyperbaric oxygen therapy for Autistic children.
  • Participated in a clinical research on the use of hyperbaric therapy for Lyme disease.
  • Administer hyperbaric oxygen therapy (HBOT) via three Sechrist mono-place chambers to clients.
  • Attended hospital safety meetings in representation of hyperbaric staff and travelled between different facilities to train hyperbaric personnel.
  • Assess patient's vitals, dive orientations, minimal wound care, medical charting Administer hyperbaric oxygen treatments 40 hour certification training

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26. Vital Signs

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Here's how Vital Signs is used in Certified Technician jobs:
  • Provided medical record documentation; administered patient vital signs; accompanied patients to physical therapy and assisted in program objectives.
  • Interviewed patients to obtain medical information weight temperature and vital signs.
  • Demonstrated proficiency in taking medical histories and vital signs, as well as performing clean sleep studies, monitoring and scoring.
  • Collected data, such as; vital signs, glucose monitoring, depth pressures and patient reported benefit.
  • Monitored and recorded patient's vital signs to include heart rate, pulse, temperature and blood pressure.
  • Administer medication to clients, record and document all vital signs and medicine administered on shift.
  • Acquire, chart, and report vital signs and patient activities.
  • Documented all vital signs on computer and reported any unusual findings.
  • Executed daily operations of vital signs.
  • Check vital signs and record results.
  • Performed health-care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physiotherapists.
  • Obtain necessary pre and post treatment vital signs and weight.
  • Obtain vital signs ( weight, height, blood pressure, temperature, pulse ox levels).

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27. Maintenance Services

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Here's how Maintenance Services is used in Certified Technician jobs:
  • Diagnosed, repaired and performed routine and scheduled maintenance services for gasoline and diesel Volvo vehicles
  • Managed a crew of 5 service technicians, providing repair and maintenance services for all HVAC.
  • Performed oil changes, battery installations, maintenance services, mount and balance tires.
  • Perform high quality oil changes and other preventative maintenance services to each customer.
  • Check and repair vehicle to recall and upsale maintenance services.
  • perform all aspects of oil change and preventative maintenance services
  • Performed routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups in a fast-paced environment.
  • Perform oil change service Perform various maintenance services on vehicles Customer service

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28. Electrical Systems

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Here's how Electrical Systems is used in Certified Technician jobs:
  • Performed sophisticated diagnosis, troubleshooting, and repair of mechanical and electrical systems on Volkswagen, Audi, and Porsche vehicles.
  • Repair, replace, and trouble all advanced electrical systems, and engine computers, with appropriate manuals.
  • Understand electrical systems (flow, wiring, and outlets).
  • Serviced air conditioning, heating, engine- cooling and electrical systems.
  • Serviced air conditioning, heating, engine-cooling, and electrical systems.
  • Specialized in electrical systems diagnosis and repair.
  • Connect electrical systems to outside power sources and activate switches to test the operation of appliances or light fixtures.

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29. Genius

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Here's how Genius is used in Certified Technician jobs:
  • Reduced customer wait times, provided exceptional customer interactions and promoted to Genius bar leader.
  • Have done all software troubleshooting course through Apple and have been certified by Apple to work at Genius Bar.
  • Provided exemplary service in a high energy atmosphere for one of the busiest Genius Bars in the company.
  • Mentored new and seasoned Genius team members, Technical Specialists/Experts, and individuals participating in the GYOG program.
  • Worked with my team to keep the Genius Bar running properly while exhibiting composure on a daily basis.
  • Provide guidance & training to members of the Genius, Family Room Technicians & Sales team.
  • Managed customer flow at Genius Bar, from initial check-in and booking appointments.
  • Mar, 2013 Macintosh Genius / Apple Store Keystone Indianapolis, IN.
  • Mentor and trainer for new technicians, Genius, and technical administrators.
  • Support customers at the Genius Bar with any questions of Apple Products.
  • Supported customers through technical support at the Genius Bar.
  • Assist in training new Geniuses.
  • Provide frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis and basic customer product training.
  • Maintained high levels of customer service and service recovery by repairing relationships at the Genius Bar.
  • Analyze & resolve complex software, hardware & iCloud issues at the Genius Bar.
  • Diagnose and repair Apple iOS devices as part of Apple's Genius team.
  • Mentored and assisted new Geniuses in their roles.
  • Key Achievements: Apple Grow Your Own Genius training program to enhance ability to perform Mac component isolation and hardware repair.
  • Recognized as Macintosh "Genius" for expertise in troubleshooting and repairing Apple hardware/software throughout multiple Apple retail stores.
  • Initiated and co founded Dadeland educational awareness training initia- tive for both Genius and Creative teams.

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30. Computer Hardware

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Here's how Computer Hardware is used in Certified Technician jobs:
  • Provided consultative troubleshooting services, diagnosing issues and repairing computer hardware and software.
  • Diagnosed & repaired computer hardware and software* Customer service
  • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
  • Coached clients on installing and configuring computer hardware, software, systems, networks, printers and scanners.
  • Provided support to diagnose and troubleshoot various problems associated with computer hardware, systems, and programs.
  • Diagnosed and repaired computer hardware and software problems, both in-store and on-site.
  • Install, repair, modify and upgrade computer hardware and software.
  • Install computer hardware and software programs.

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31. Macintosh

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Here's how Macintosh is used in Certified Technician jobs:
  • Install or repair Windows or Macintosh computers for customers with standardized applications and networking software.
  • Transfer personal data from older Macintosh/windows machine to a New Macintosh computer.
  • Certified to repair Macintosh computers.
  • Educate new and continuing Macintosh and Mobile Device owners on new features and best practices with their device.
  • Identify, troubleshoot, and resolve issues relating to Macintosh operating systems and hardware.
  • Up to date Apple Certified Macintosh Technician certification, renewed and retested every year
  • Repaired and diagnosed all models of Macintosh Laptop and Desktop computers.
  • Certified Macintosh Technician who improved relationships with customers and repaired and troubleshooted all desktops, laptops, and mobile iOS devices.
  • Provided technical support, installations, upgrades, diagnostics and computer repairs for PC, Macintosh, desktops and laptops.
  • Perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro.
  • Work in service department in doing repairs on Macintosh laptops, desktops and iOS devices.
  • Perform hardware and some software troubleshooting on Macintosh computers, iPhones, and iPads.

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32. Toyota

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Here's how Toyota is used in Certified Technician jobs:
  • Consulted Toyota Technical Engineers in reference to vehicles exhibiting unusual, uncommon, or misdiagnosed conditions.
  • Completed Toyota T-Ten Apprentice Program while achieving several awards for customer satisfaction.
  • Prepared detailed repair estimates for customers using Toyota Parts/Labor databases.
  • Coordinated with Southeast Toyota technical representatives to resolve undocumented problems.
  • Received Forklift Safety Operator training from Toyota Raymond.
  • Performed Maintenance and Repairs of Toyota Vehicles
  • Trained junior technicians in the dealership culture and the Toyota way of service.
  • Diagnose and repair Toyota vehicles as well as used car reconditioning.
  • Specialized in repair of Toyota vehicles both automatic and transmissions.
  • Certified Toyota Maintenance Technician, currently in Toyota online university & Training centers.
  • Performed work on all makes and models of Toyota, Scion, and Lexus vehicles.
  • Certified Toyota Technician *Work on big engines *Replacing all item in shop.

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33. Osha

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Here's how Osha is used in Certified Technician jobs:
  • Investigated various insect and rodent populations -Maintained OSHA standards of chemical handling
  • Conducted a wide range of ship repairs in accord with OSHA and NAVOSH regulations.
  • Conduct DOT and OSHA mock inspections for Oklahoma and western Arkansas.
  • Completed automotive compliance and safety training provided by OSHA.
  • Registered with OSHA as a Ship Yard Competent Inspector.
  • Career Safe Awareness Certificate, OSHA, K2Share, 2012
  • Keep Hanger within guidelines of OSHA.
  • Assure compliance with OSHA and HIPPA standards Monitor patient throughout treatment
  • Hold ten hour OSHA card.
  • apply firestop above the ceiling grids in the approved fashion meeting OSHAstandards.

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34. Hvac

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Here's how Hvac is used in Certified Technician jobs:
  • Understand electrical schematics and can use them to identify parts and wire and trouble shoot HVAC.
  • Gained knowledge & experience with Plumbing, HVAC, Electricity & Carpentry.
  • Trained in electrical HVAC, air brake, engine mechanical.
  • Certified in HVAC and EPA Certified in all refrigerants.
  • Change out HVAC parts and complete systems.
  • Inspected, serviced and repaired HVAC systems.
  • Repaired brakes Service and repaired vehicles HVAC
  • Diagnose and repair HVAC units.
  • Inspected HVAC system components (e.g.

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35. IV

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Here's how IV is used in Certified Technician jobs:
  • Worked on an interdisciplinary team that assessed consumers' community living support systems.
  • Analyzed small business and individual technical needs and delivered relevant solutions.
  • Complete system diagnostics and automotive troubleshooting testing.
  • Verified identity of patient receiving medication.
  • Assist per individual needs with Activities of Daily Living including personal care, elimination, transfers, meal delivery, etc.
  • Communicated effectively with customers on future problems and repairs that might need to be addressed.
  • Operate as a member of small staff delivering quality care and service to patients.
  • Received 4,000 hours of classroom and lab time and 150 hours of Electrical Code.
  • Received three Manager Discretionary awards as well as Associate of the Month for September.
  • Maintain curriculum accuracy by keeping up to date on the automotive industry.
  • Maintained a local route to effectively service the area in pest control.
  • Organize and deliver class objectives in a clear and concise manner.
  • Diagnose set top receiver and IDF box and ran network test.
  • Drive guest's vehicle into/out of the bay area.
  • Ordered and received supply of medications.
  • Supervised staff of 12 individuals.
  • Trade show representative displaying company services.
  • Aided in deployments of new computer equipment for Henrico, Shenandoah University, states of Pennsylvania and West Virginia.
  • Participate in "on-call" shifts rotated between five technicians.
  • Repaired and studied piston and Wankel "rotary" engines, and inspected other automotive systems on used and customer vehicles.

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36. EKG

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Here's how EKG is used in Certified Technician jobs:
  • Establish Peripheral Intravenous (IV) access; set up and monitor patient through 12 lead EKG stress testing.
  • Read and interrupted electrocardiograms (EKG's) for patients ranging from pediatric to geriatric populations.
  • Assisted doctor with different patient procedures such as gynecology, EKG's and sterile trays.
  • Interpret EKG rhythms sent to the Monitor Center on a daily basis.
  • Report all Urgent EKG to the Senior Technician.
  • Perform EKG and Pulmonary Function Testing.
  • Perform vital signs, phlebotomy, EKG, assist in EEG, UA, occult blood, personal patient care
  • Read and interpret EKGs sent over from the patients' mobile cardiac data terminal and cell phone.
  • Ensured electrical EKG machine upkeep and daily care.
  • monitor for any abnormalities is EKG rhythm strip.
  • Report and send all Urgent EKG to the Physician's Office and Sales Reps.
  • record, score and report biorhythms including EEG, EKG, EOG, EMG, Respiratory Events and Pulse Oximitry.
  • Conducted EKGs, Holter monitoring and scanning.
  • Ordered and read lab tests, x-rays, Tcom, Ultrasounds, and EKGs.
  • Perform treadmill stress tests Start IV's Monitor EKG's during stress tests Obtain vital signs
  • Charted and documented patient charts.ekg,drawn blood Answered phones ekg,draw blood

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37. Phone Calls

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Here's how Phone Calls is used in Certified Technician jobs:
  • Managed high volumes of inbound and outbound phone calls from customers who needed technical support with cable and internet issues.
  • Performed general clerical work, including answering phone calls, greeting clients, scheduling appointments filing and maintenance of documents.
  • Entered and filled prescriptions, performed cashiering duties, answered phone calls, shelved drugs when new drug shipments arrived.
  • Filed confidential documents, answered frequent telephone calls, utilized photo scanner, facsimile machine, and fishing licenses.
  • Answered incoming phone calls with priority routing and provided trouble-shooting tech support to all current DISH network video equipment.
  • Answered ~80 phone calls per day to resolve concerns of patients, home care providers, and doctors.
  • Fielded patient phone calls including ordering of contact lenses, scheduling appointments, and answering general questions.
  • Make appointment reminder phone calls, filing, and pulling charts for the next business day.
  • Receive and answer patients and other vendors' phone calls.
  • Worked in the call center answering all phone calls.
  • Do routine tasks such as answering phone calls.

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38. PCS

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Here's how PCS is used in Certified Technician jobs:
  • Experience in builds of Sprint, Metro PCS, US Cellular, Cricket, and Verizon.
  • Coordinate with Chase Bank Support line to insure HP Server and PCs are all configured correctly.
  • Diagnose issues with customer PCs ranging from simple configuration issues up to hardware replacement.
  • Installed home networks consisting of PCs, Macs, Printers, and other devices.
  • Managed intake of customer's PCs, including initial diagnoses of PC issues.
  • Performed repairs to PCs running versions of Windows from XP to 7.
  • Traveled to customer's businesses and homes to install PCs.
  • Set up PCs and printers in lab and mini labs.
  • Perform all maintenance and repairs on customer PCs.
  • Install Hardware and Software on PCs.
  • Manage onsite and in store repair, installation and support of PCs, networks, and peripherals for clients.
  • Imaged PCs with in-house images to prepare for enterprise system rollouts.
  • Set up PCs and upgrades * Removed viruses.
  • Diagnose MAC and Windows machines Repair iPhones, all macs, and pcs - including laptops and desktops.

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39. Customer Relations

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Here's how Customer Relations is used in Certified Technician jobs:
  • Support customer relations by quickly responding to customer inquiries.
  • Diagnosed and resolved all types of issue promptly (within 15 minutes) while building strong customer relationships.
  • Build strong customer relationships, create and implement marketing campaigns to drive in new business.
  • Experienced Head Diagnostic Technician for problem vehicles and point of contact for customer relations.
  • Developed customer relationships by sharing my knowledge of our products and services with customers.
  • Called and managed customer relations through the entire repair process.
  • Focused on maintaining strong customer relationships with the Apple brand.
  • Maintained customer relations and kept updated notes on work orders.
  • Learned parts aspect and customer relations while recovering from injury.
  • Maintained customer relations and business operations Assisted with dog training classes Administered feedings and medications

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40. Fluid Exchanges

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Here's how Fluid Exchanges is used in Certified Technician jobs:
  • Perform fluid exchanges, i.e., power steering, transmission, brake, and coolant.
  • Performed oil changes and mostly any and all fluid exchanges on vehicles
  • Perform oil changes and any fluid exchanges and various automotive services.
  • Complete oil, transmission, differential and transfer case fluid exchanges.

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41. BMW

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Here's how BMW is used in Certified Technician jobs:
  • Complete understanding and use of Fiche Finder and other BMW applications to determine parts required and assist Parts Department in ordering.
  • General service, troubleshooting and diagnostics on BMW and Triumph motorcycles including clutch, gearbox and final drive repair.
  • Provided advice to customers in automotive maintenance and instructed them on minor and major repairs on BMW models.
  • Inspect, test, and repair components of Mini Cooper and BMW vehicles.
  • Performed minor and major repairs to all BMW models.
  • Provide BMW & MINI customer with factory repair assistance.
  • Diagnosed and repaired Porsche and BMW vehicles.
  • Worked efficiently on repairing BMW vehicles.
  • Diagnosed and repaired all systems on BMW vehicles Performed requested maintenance and repairs on customer vehicles
  • Performed updated recall Campaigns Performed all maintenance inspections Full knowledge of BMW computer diagnostic equipment and electrical diagnosis.
  • Job Accountabilities: Sold and promoted the BMW product Ensured 100% customer satisfaction in accordance with BMW standards.

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42. Sales Floor

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Here's how Sales Floor is used in Certified Technician jobs:
  • Engage customers on the sales floor, and resolve customer requests and concerns; create rapport and build relationships with customers.
  • Engaged customers on the sales floor to create a buying environment to increase overall sales of the department.
  • Support management team through sales leadership, awareness of the sales floor and customer's needs.
  • Engage customers on the sales floor, and resolve customer requests and concerns.
  • Coordinate with team leaders and management in meetings and on sales floor.
  • Reorganized the sales floor to meet company demands.
  • Clean up and stocking of sales floor.
  • Engaged customers on the sales floor.
  • Assisted customers on sales floor.
  • Prepared merchandise for sales floor.
  • Stock sales floor with merchandise, handle store orders and store sends Back-up cashier during busy hours to provide excellent customer service
  • Assemble ellipticals and treadmills either for sales floor display or customer purchases.

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43. Hand Tools

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Here's how Hand Tools is used in Certified Technician jobs:
  • Dismantled scaffolding and temporary walkway, using hand tools, and placed plastic sheeting and disposal bags into transport bags.
  • Assemble parts using bolts, screws, speed clips, rivets and other fasteners utilizing hand tools.
  • Employed use of many hand tools and power equipment as well as electronic and satellite aided tools.
  • Disassembled axles in order to repair, adjust, and replace defective parts, using hand tools.
  • Used hand tools and power tools Tested machine parts for proper working order.
  • Used hand tools, power tools and testing instruments.
  • Worked with vendors to certify maintenance hand tools.
  • Trained to use hand tools and power tools.
  • Use hand tools such as shovels, rakes, pruning saws, saws, hedge and brush trimmers, and axes.
  • Splice cables using hand tools Measure signal strength at utility poles, using electronic test equipment.
  • Used hand tools and hydrostatic test equipment.

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44. General Maintenance

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Here's how General Maintenance is used in Certified Technician jobs:
  • Provided electrical, plumbing and general maintenance for various departments and operating units.
  • General maintenance/upkeep of foreign and domestic cars.
  • General maintenance on all makes of foreign/domestic vehicles
  • Opened the office, ensured general maintenance, set up & cleaned prior to all scheduled appointments.
  • General maintenance; including mopping, sweeping, and floor buffing.
  • General maintenance required throughout the building ranging from electrical to plumbing.
  • Completed repairs and general maintenance on cable components throughout the area.
  • Performed general maintenance, diagnose and repair all aspects of vehicles.
  • Care of equipment and general maintenance of tools and vehicles.
  • Replace injectors, repair exhaust systems, general maintenance.
  • general maintenance, major mechanical and electrical auto repairs for Toyota automobiles.

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45. AC

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Here's how AC is used in Certified Technician jobs:
  • Replace operator accessible parts and consumables, maintain appropriate supply inventory.
  • Vacuum complete interior of the vehicle (including underneath the floor mat) and discard obvious trash.
  • Place protective covers on the vehicle's floor (seat and steering wheel if necessary).
  • Collect and submit meter reads point of contact to receive and electronically log customer jobs.
  • Plan course of action and execute in a timely and efficient manner.
  • Schedule room accommodations; keep records of each client and their activity.
  • Check in canine clients and escort each pet to the proper area.
  • Performed all facets of automotive repairs on both Ford and Hyundai vehicles.
  • Review activity board and be familiar with primary and secondary duties assigned.
  • Acted as a Rover Technician for all of Bell's depot locations.
  • Delivered and set up Apple computers to education customers across New Hampshire
  • Provide excellent customer service and offer the best accessory solutions possible.
  • Check, communicate and fill necessary fluids -replace all caps.
  • Ensured the highest levels of customer service and satisfaction.
  • Service and maintain existing customer accounts.
  • Achieved lead departmental sales metrics.
  • Experience with programs such as Microsoft Office Word, Excel, Power Point, Access, Outlook, Publisher and Lync.
  • Replaced and upgraded motherboards, CD-ROMs, and hard drives.
  • Skilled working in a fast paced environment Provided world-class technical support Maintained a sense of urgency in resolving technical issues
  • Service vehicles and maintain a quick working pace Advanced quickly to Customer Service Representative Established excellent sales record

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46. Service Calls

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low Demand
Here's how Service Calls is used in Certified Technician jobs:
  • Responded to service calls in a timely and professional manner while carrying out all technical functions according to IIRCC standards.
  • Make service calls doing extermination of insects and wildlife and pest removal.
  • Responded to service calls promptly and prioritized based on level of need.
  • Answer incoming customer service calls and assist clients with customer needs.
  • Fielded a majority of technology service calls per day.
  • Performed service calls in field as required.
  • Service calls of customers homes.
  • Responded to general customer service calls and provided technical support as well as systems assistance onsite.

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47. Brake Systems

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Here's how Brake Systems is used in Certified Technician jobs:
  • Performed diagnosis and repair of A/C systems, engines, brake systems, front end repair.
  • Trained in maintenance services, suspension, wheel alignments and brake systems.
  • Repair, overhaul, or adjust automobile brake systems.

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48. High Volume

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Here's how High Volume is used in Certified Technician jobs:
  • Implement hands-on total patient care within a high volume facility while always keeping patient safety and comfort as the top priority.
  • Worked with customers during high volume, peak tourist seasons in a rental and retail shop.
  • Performed electrical and mechanical diagnostics on cars in a fast paced, high volume dealership.
  • Lead certified technician for computer repair and services; also high volume of customer service.
  • Worked at a store with high volume in transactions.

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49. New Technicians

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Here's how New Technicians is used in Certified Technician jobs:
  • Trained new technicians and communicated common issues characteristic of different brands.
  • Trained new technicians Assisted technicians with diagnosis of problem vehicles
  • Provide allergy testing on potential patients, educate patients on allergens, provide custom serum, injections, training new technicians.
  • Worked with customers to understand complex issues, completed repairs in constricted time frames, and trained several new technicians.
  • Selected to train employees and teach new technicians how to troubleshoot and resolve problems due to strong technical expertise.
  • Demonstrated and trained new technicians to ensure excellence in knowledgeable patient care and customer service.
  • Develop and train new Technicians to a quality service standard.
  • Trained new technicians and maintained high CSI.
  • Trained new Technicians in TAB practices
  • Led team in all position measurables, trained new technicians and helped coordinate staffing to help meet changing demand.
  • Trained new technicians and provided training on customer service and repair procedures to associates.
  • Shop Foreman Diagnostic Specialist Dispatch Assist in the training of new technicians Roadside Assistance Program Technician (5 years)
  • Lead certified technician, overseen all jobs , made sure employees practice safe work habits , trained new technicians .

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50. CPR

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Here's how CPR is used in Certified Technician jobs:
  • Advanced 12 Lead ECG course Highest level of Pacemaker and Defibrillator training Management of STEMI protocol BLS and CPR certified

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Certified Technician Jobs

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20 Most Common Skills For A Certified Technician

Customer Service

18.0%

Technical Support

10.1%

Hardware Issues

8.1%

Customer Vehicles

7.6%

Engine Repair

5.4%

Oil Changes

5.2%

Computer Diagnostics

5.0%

Diagnosis

4.9%

Apple

4.8%

Patient Care

4.8%

Mac

4.3%

Preventative Maintenance

4.1%

Trouble Shooting

4.0%

Windows XP

2.8%

Tire Rotations

2.2%

Setup

2.0%

Air Filters

1.9%

Coolant Flushes

1.8%

Data Entry

1.6%

Computer System

1.6%
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Typical Skill-Sets Required For A Certified Technician

Rank Skill
1 Customer Service 14.1%
2 Technical Support 7.9%
3 Hardware Issues 6.3%
4 Customer Vehicles 5.9%
5 Engine Repair 4.2%
6 Oil Changes 4.1%
7 Computer Diagnostics 3.9%
8 Diagnosis 3.8%
9 Apple 3.8%
10 Patient Care 3.7%
11 Mac 3.4%
12 Preventative Maintenance 3.2%
13 Trouble Shooting 3.1%
14 Windows XP 2.2%
15 Tire Rotations 1.7%
16 Setup 1.5%
17 Air Filters 1.5%
18 Coolant Flushes 1.4%
19 Data Entry 1.2%
20 Computer System 1.2%
21 ASE 1.2%
22 OS 1.1%
23 Virus Removal 1.1%
24 A/C 1.1%
25 Hyperbaric 1.1%
26 Vital Signs 1.0%
27 Maintenance Services 1.0%
28 Electrical Systems 0.9%
29 Genius 0.8%
30 Computer Hardware 0.8%
31 Macintosh 0.7%
32 Toyota 0.7%
33 Osha 0.7%
34 Hvac 0.7%
35 IV 0.6%
36 EKG 0.6%
37 Phone Calls 0.6%
38 PCS 0.6%
39 Customer Relations 0.6%
40 Fluid Exchanges 0.6%
41 BMW 0.6%
42 Sales Floor 0.6%
43 Hand Tools 0.6%
44 General Maintenance 0.6%
45 AC 0.5%
46 Service Calls 0.5%
47 Brake Systems 0.5%
48 High Volume 0.5%
49 New Technicians 0.5%
50 CPR 0.5%
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38,146 Certified Technician Jobs

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