We calculated that 45% of Certified Technicians are proficient in A+, Patients, and Patient Care. They’re also known for soft skills such as Detail oriented, Customer-service skills, and Dexterity.
We break down the percentage of Certified Technicians that have these skills listed on their resume here:
- A+, 45%
Passed a certification test (similar to CompTIA's A+) to verify technical skills
- Patients, 13%
Demonstrated good quality, and accuracy on X-Ray images to minimize exposure of unnecessary radiation on patients.
- Patient Care, 8%
Provided direct patient care during Nuclear Medicine stress testing including preparation and administration of stress agents and completing appropriate medical documentation.
- Diagnosis, 5%
Position included productive diagnosis, repair and replacement of general automotive parts and accessories.
- Customer Service, 2%
Diagnose problems* Provide auto repair for members* Provide excellent customer service to ensure positive member experiences* Educate members of possible vehicle issues
- Customer Satisfaction, 2%
Communicate easily and effectively with customers, service writers, management and co-workers to maintain a very high customer satisfaction rate.
"a+," "patients," and "patient care" aren't the only skills we found certified technicians list on their resumes. In fact, there's a whole list of certified technician responsibilities that we found, including:
Detail oriented can be considered to be the most important personality trait for a certified technician to have. According to a certified technician resume, "service technicians must be aware of small details when inspecting or repairing vehicle systems, because mechanical and electronic malfunctions are often due to misalignments or other easy-to-miss causes." Certified technicians are able to use detail oriented in the following example we gathered from a resume: "detailed cars, and preformed oil changed and tire changes, completed routine maintenance on customers vehicles. " While it may not be the most important skill, we found that many certified technician duties rely on customer-service skills. This example from a certified technician explains why: "service technicians discuss automotive problems—along with options to fix them—with their customers." This resume example is just one of many ways certified technicians are able to utilize customer-service skills: "demonstrated and trained new technicians to ensure excellence in knowledgeable patient care and customer service. " Another skill that is quite popular among certified technicians is dexterity. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a certified technician resume: "service technicians perform many tasks that require steady hands and good hand–eye coordination, such as assembling or attaching components and subassemblies." This example from a resume shows how this skill is used: "implement hands-on total patient care within a high volume facility while always keeping patient safety and comfort as the top priority. " A thorough review of lots of resumes revealed to us that "organizational skills" is important to completing certified technician responsibilities. This resume example shows just one way certified technicians use this skill: "service technicians must keep workspaces clean and organized in order to maintain safety and ensure accountability of parts." Here's an example of how this skill is used from a resume that represents typical certified technician tasks: "worked extensively in active directory creating and removing user accounts, setting users up in the correct organizational unit. " As part of the certified technician description, you might find that one of the skills that might be helpful to the job is "physical strength." A certified technician resume included this snippet: "service technicians must sometimes lift and maneuver heavy parts such as engines and body panels." This skill could be useful in this scenario: "perform physical repairs on all mac and iphone products. " Lastly, this career requires you to be skillful in "troubleshooting skills." According to certified technician resumes, "service technicians use diagnostic equipment on engine systems and components in order to identify and fix problems in increasingly complicated mechanical and electronic systems." This resume example highlights how certified technician responsibilities rely on this skill: "diagnose and apply fix with a 48hr time constraint skills used a+ troubleshooting skills" See the full list of certified technician skills.
Before becoming a certified technician, 32.8% earned their bachelor's degree. When it comes down to graduating with a master's degree, 2.9% certified technicians went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some certified technicians have a college degree. But about one out of every four certified technicians didn't attend college at all.
Those certified technicians who do attend college, typically earn either a automotive technology degree or a business degree. Less commonly earned degrees for certified technicians include a computer science degree or a general studies degree.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a certified technician. We've found that most certified technician resumes include experience from Southern Illinois Healthcare, HealthTrust, and Cleveland Clinic. Of recent, Southern Illinois Healthcare had 72 positions open for certified technicians. Meanwhile, there are 32 job openings at HealthTrust and 26 at Cleveland Clinic.
Since salary is important to some certified technicians, it's good to note that they are figured to earn the highest salaries at Connor Group, Mazda, and Dignity Health. If you were to take a closer look at Connor Group, you'd find that the average certified technician salary is $92,670. Then at Mazda, certified technicians receive an average salary of $79,200, while the salary at Dignity Health is $78,873.
View more details on certified technician salaries across the United States.
Some other companies you might be interested in as a certified technician include AT&T;, Apple, and Staples. These three companies were found to hire the most certified technicians from the top 100 U.S. educational institutions.
