Accounting - Intern

Cetera Financial Group
El Segundo, CA
Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is the second-largest independent financial advisor network in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions.

Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is the second-largest independent financial advisor network in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions.
What we need: Cetera Financial Group, the largest privately held broker-dealer in the nation, is currently seeking an Accounting Intern to support the Broker/Dealer accounting function at our offices located in El Segundo. This is a unique opportunity to learn about the investment industry and to obtain practical accounting work experience. What you will do: * Support daily accounting activities and monthly close activities * Perform daily cash account reconciliations, prepare wire requests, and identify adjustments as needed * Accurately post journal entries and prepare support documents, including prepaid accruals, fixed agreement (TAMP) accruals, and unclaimed property and Advisory platform reclasses IT, lease, and Interest receivable accruals, and platform reclasses * Prepare monthly Blackline cash and account reconciliations and ensure complete/accurate support documentation. * Perform adjustments in accordance with accounting and compliance requirements * Assist with external compliance and audit requests * Prepare various reports needed internally * Perform other accounting tasks as needed What you need to have: * In advanced stages of obtaining a bachelor's degree in Accounting, Finance or related degree * Solid understanding of accounting principles * Microsoft Excel experience with ability to efficiently manipulate data * Proven ability to resolve issues and take ownership of assigned tasks * Highly organized and detail-oriented * Strong communication skills with the ability to interact effectively and professionally Really catch our eye with: * Experience with Oracle and Blackline (or similar systems) Our top performers share the following traits: * Professional decorum * Drive enterprise value * Deepening relationships with peers and team member What we give you in return: Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note: this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Analyst, Marketing Performance and Insights

Cetera Financial Group
San Diego, CA
Analyst, Marketing Performance & Insights

What we need:

Deliver advanced analytics that supports enterprise strategy, leveraging predictive modeling techniques, and translating complex methodologies into clear insights, compelling visualizations, and tangible actions that engrain analytics into business decisions. Supports vision for marketing department, delivering automated solutions and robust analytical approaches with goal to strengthen demand generation, conversion, and loyalty.

What you will do:

* Define business problems, perform foundational analyses (including breakeven analysis, deep dives, trend analysis etc.), and develop cohesive narratives to ensure overall analytic rigor in decision making within Marketing
* Independently lead large scale studies and present findings across the business by translating complex analysis into clear 360 insights that provide holistic, actionable recommendations to stakeholders.
* Collaborate with cross functional teams to establish KPIs, design robust dashboards that effectively track performance, and make data-driven recommendations to optimize ROI across various marketing channels
* Implement enterprise segmentation to drive targeted communication throughout the advisor journey. Perform sub-segmentation to identify best customers, and deep dive analyses to better understand behaviors and needs.
* Establish new analytical frameworks, data science techniques, and predictive analytics to better understand our marketing opportunity and optimize investments, including attribution, churn prediction, lifetime value modeling, experiment methodology, and look-alike modeling.
* Be the data translator between Sales, Marketing, and IT teams to ensure data accuracy and quality across multiple platforms

What you need to have:

* Bachelor's degree from a four-year college or university required; majors in Business, analytics, statistics, finance, economics or related field
* 3-4 years of relevant experience working with large scale datasets and various data extraction, manipulation, and analysis techniques
* 1-2 years of experience with R or Python strongly preferred, specifically with implementation of regression, churn & lifetime value models
* Solid understanding of Data Visualization methods in Tableau
* Excellent analytical and communication skills with ability to summarize complex analytical methodology and results to non-technical audiences
* Ability to build high quality relationships quickly with internal and external partners
* Strong proficiency in Microsoft Office tools - especially Excel and PPT
* Strong conceptual, analytical, and creative thinker

What we give you in return:

Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years.

About Cetera Financial Group:

Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is the second-largest independent financial advisor network in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions.

Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.

* "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, First Allied Securities, and Summit Brokerage Services.

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Sr. Client Support Associate

Cetera Financial Group
El Segundo, CA
What you will do:

The Sr. Client Support Associate serve as one of the primary points of contact for our financial professionals and their office staff. The Sr. Client Support Associate plays a critical role as a partner to our Elite financial professionals. This position requires a self-motivated individual with critical-thinking skills, the ability to work in a fast-paced, evolving, high-volume team-driven environment, and demonstrate excellent customer service skills.

This role will be responsible for, but not limited to the following:

* Provide support to financial professionals with all aspects of their business. Including, but not limited to:
* Responding to questions regarding brokerage operations, advisory accounts, direct business, etc.
* Act as a liaison between the office and multiple functional departments including brokerage ops, commission accounting, advisory, licensing, etc.
* Provide support with the navigation, usage, and adoption of various systems, tools, and resources.
* Provide "first-call resolution" wherever possible and own the issue until it is completely resolved.
* The Sr, Client Support Associate will successfully engage and build relationships with the financial professionals and staff they support; in order to identify proactive opportunities for efficiencies and best practices.
* Maintain minimum call handling requirements and utilize a CRM (Customer Relationship Management) system to accurately record and track calls and follow-up
* Accept accountability for team goals and processes.

What you need to have:

* 3+ years of experience in the brokerage industry or 5 years of work experience in a financial setting
* Series 7 or 99 license required or ability to obtain within 90 days
* 2+ years of experience working in a client-service call center environment
* 2+ years' experience being computer proficient - Familiar with Microsoft Office Programs, Internet, and basic office equipment.
* Superior client service skills.
* Superior communication skills - Communicates courteously, professionally, and effectively in a variety of ways with a diverse audience, including use of good grammar.
* Flexible and adaptable - Expects and embraces change.
* Team player with great initiative, excellent judgement, innovative, and experience facilitating tasks that may be outside their daily course of business
* Energetic - Leads and energizes their peers
* Creative problem solver - Takes ownership of issues; assesses customer's needs and offers appropriate solutions.
* Experience handling multiple tasks and deadlines simultaneously
* Flexibility for team member coverage, projects, or other tasks that may require a variation in a standard working schedule

Really catch our eye with:

* Bachelor's degree in Finance, Accounting or Business
* Experience with financial systems such as NetX360, Envestnet, Docupace, SalesForce, RedTail, etc.
* Experience working in a virtual environment

Our top performers share the following traits:

* Genuinely empathetic and a people person - Shows sincere concern for their customer's needs, able to build rapport with each customer, and finds joy in providing outstanding service
* Hungry for outstanding personal success and achievement - Always driving towards superior quality and results
* Positive role model to colleagues; team player mentality
* Passion for providing a world-class customer service experience to clients

What we give you in return:

Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years.

Sr. Client Support Associate

Cetera Financial Group
Denver, CO
What you will do:

The Engagement Teams serve as one of the primary points of contact for our financial professionals and their office staff. The Sr. Client Support Associate plays a critical role as a partner to our Elite financial professionals. This position requires a self-motivated individual with critical-thinking skills, the ability to work in a fast-paced, evolving, high-volume team-driven environment, and demonstrate excellent customer service skills.

This role will be responsible for, but not limited to the following:

* Provide support to financial professionals with all aspects of their business. Including, but not limited to:
* Responding to questions regarding brokerage operations, advisory accounts, direct business, etc.
* Act as a liaison between the office and multiple functional departments including brokerage ops, commission accounting, advisory, licensing, etc.
* Provide support with the navigation, usage, and adoption of various systems, tools, and resources.
* Provide "first-call resolution" wherever possible and own the issue until it is completely resolved.
* The Sr, Client Support Associate will successfully engage and build relationships with the financial professionals and staff they support; in order to identify proactive opportunities for efficiencies and best practices.
* Maintain minimum call handling requirements and utilize a CRM (Customer Relationship Management) system to accurately record and track calls and follow-up
* Accept accountability for team goals and processes.

What you need to have:

* 3-5 years of experience in the brokerage industry or 5 years of work experience in a financial setting
* Series 7 or 99 license required or ability to obtain within 90 days
* 2+ years of experience working in a client-service call center environment
* 2+ years' experience being computer proficient - Familiar with Microsoft Office Programs, Internet, and basic office equipment.
* Superior client service skills.
* Superior communication skills - Communicates courteously, professionally, and effectively in a variety of ways with a diverse audience, including use of good grammar.
* Flexible and adaptable - Expects and embraces change.
* Team player with great initiative, excellent judgement, innovative and experience facilitating tasks that may be outside their daily course of business
* Energetic - Leads and energizes their peers
* Creative problem solver - Takes ownership of issues; assesses customer's needs and offers appropriate solutions.
* Experience handling multiple tasks and deadlines simultaneously
* Flexibility for team member coverage, projects or other tasks that may require a variation in a standard working schedule

Really catch our eye with:

* Bachelor's degree in Finance, Accounting or Business
* Experience with financial systems such as NetX360, Envestnet, Docupace, SalesForce, RedTail, etc.
* Experience working in a virtual environment

Our top performers share the following traits:

* Genuinely empathetic and a people person - Shows sincere concern for their customer's needs, able to build rapport with each customer, and finds joy in providing outstanding service
* Hungry for outstanding personal success and achievement - Always driving towards superior quality and results
* Positive role model to colleagues; team player mentality
* Passion for providing a world class customer service experience to clients

What we give you in return:

Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years.

Operations Business Analyst

Cetera Financial Group
Des Moines, IA
Cetera Financial Group is currently seeking an Operations Business Analyst for our Des Moines, IA office. The Operations Business Analyst will be an integral part of the operations team; supporting the optimization of workflow within and across the firms and brokerage operations, as well as within and from advisor offices through firm operations as appropriate. This critical role will be instrumental in identifying and implementing best practices across the organization serve as a subject matter expert (SMEs) on Cetera's key systems and will identify strategies and tactics to ensure the design and implementation of consistent, logical and repeatable best practices.
What We Need:

* Serve as a liaison to system vendors and coordinate system upgrades, enhancements, and fixes
* Review, document and improve workflow and system processes to meet and exceed business objectives and enhance customer service
* Lead or serve on process enhancement projects and/or upgrades
* Provide tools, tips, and training on system usage, best practices, and process flow to internal and external audiences
* Maintain ongoing data reports, dashboards or tracking tools to document the impact of upgrades/changes to workflow processes
* Make recommendations for changes and enhancements in systems and/or processes
* Partner with the business to ensure SLAs and other key metrics are met or exceeded
* Oversee analysis and execution of key quality improvement projects and initiatives
* Serve as an advisor to the leadership team on processes, metrics, and best practices to ensure a Raving Fan experience

What you need to have:

* Workflow tools/techniques/systems
* Ability to effectively communicate/translate business processes in workflow technology to various audiences
* Business Analysis and Documentation
* Working Knowledge in an Operations
* Project Testing
* Process Improvement Strategies
* Financial Services and/or Brokerage Dealers and/or Brokerage Operations preferred

What catches our eye:

* UAT experience
* Jira experience

What we give you in return:

Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years.

Client Support Associate

Cetera Financial Group
Schaumburg, IL
What you will do:

The Resource Center serves as one of the primary points of contact for our advisors, their office staff and their clients. This position will be responsible for creating Raving Fans by providing outstanding Red-Carpet service. Our Resource Center Specialists are in a unique position to learn the Independent Financial Advice Business. Associate growth and development is a cornerstone of our firm.

What you will do:

* Cultivating one-on-one relationships with advisors, their staff, and end clients.
* Serve as the Advisor's primary point of contact and own their reason for calling from start to finish.
* Responding to questions regarding brokerage operations, advisory accounts, and direct business. Topics can range from helping them with new account opening as well as servicing transactions.
* Provide support to our advisors with our key technologies.
* Utilize CRM tool to accurately record and track service requests and follow-up.
* Work closely with other teams to achieve win-win outcomes for our Advisors.

What you need to have:

* Superior written and communication skills. Communicates courteously, professionally, and effectively in a variety of ways with a diverse audience.
* Flexible and adaptable. Expects and embraces change.
* Able to multitask in a fast-paced environment.
* Leads and energizes their peers.
* 2+ years of experience with Microsoft Office Programs, Internet, and basic office equipment.

Really catch our eye with:

* Bachelor's degree from a four-year college or university, preferably in Finance, Economics, Business Administration, or related field.
* 1+ years of experience in the financial services industry, preferably with an RIA or Broker-Dealer.
* Experience with Pershing or Schwab.
* Experience with financial systems such as Salesforce, Envestnet, NetX360, Docupace, RedTail, etc.
* 2+ years of providing quality Customer Service.
* 2+ years of problem resolution in an office environment.
* FINRA licenses.

Our top performers share the following traits:

* Listens to fully understand and shows respect for the customer.
* Shows sincere concern for their customer's needs, able to build rapport with each customer, finds joy in providing outstanding service, and ability to deliver a tough message in a way the customer can understand and appreciate.
* Ability to think on your feet and comfortable taking initiative.
* Creative problem solver and takes ownership.
* Assesses customer's needs and offers appropriate solutions.
* Eager to learn and grow their professional skills.

What we give you in return:

Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years.

Operations Business Analyst

Cetera Financial Group
Saint Cloud, MN
Cetera Financial Group is currently seeking an Operations Business Analyst for our St. Cloud, MN. The Operations Business Analyst will be an integral part of the operations team; supporting the optimization of workflow within and across the firms and brokerage operations, as well as within and from advisor offices through firm operations as appropriate. This critical role will be instrumental in identifying and implementing best practices across the organization serve as a subject matter expert (SMEs) on Cetera's key systems and will identify strategies and tactics to ensure the design and implementation of consistent, logical and repeatable best practices.
What We Need:

* Serve as a liaison to system vendors and coordinate system upgrades, enhancements, and fixes
* Review, document and improve workflow and system processes to meet and exceed business objectives and enhance customer service
* Lead or serve on process enhancement projects and/or upgrades
* Provide tools, tips, and training on system usage, best practices, and process flow to internal and external audiences
* Maintain ongoing data reports, dashboards or tracking tools to document the impact of upgrades/changes to workflow processes
* Make recommendations for changes and enhancements in systems and/or processes
* Partner with the business to ensure SLAs and other key metrics are met or exceeded
* Oversee analysis and execution of key quality improvement projects and initiatives
* Serve as an advisor to the leadership team on processes, metrics, and best practices to ensure a Raving Fan experience

What you need to have:

* Workflow tools/techniques/systems
* Ability to effectively communicate/translate business processes in workflow technology to various audiences
* Business Analysis and Documentation
* Working Knowledge in an Operations
* Project Testing
* Process Improvement Strategies
* Financial Services and/or Brokerage Dealers and/or Brokerage Operations preferred

What catches our eye:

* UAT experience
* Jira experience

What we give you in return:

Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years.

Office Coordinator (Branch Administrator)

Cetera Financial Group
Edina, MN
Branch Service Engagement Specialist (Branch Administrator)

What we need:

The Branch Service Engagement Specialist (BA) supports the Branch Growth Manager (Branch Manager) and the Branch Growth Specialist (AM) by improving the office's retention of existing financial professionals and creating a supportive environment for existing and new financial professionals. If Series 7, 63, 65 or 66 with Life Insurance licensing, the BA may manage a small book of no more than 20 client households to help remain active and knowledgeable in the business. This role acts as an Office Coordinator to ensure smooth daily branch administration and operations.

What you will do:

* Work alongside of the Branch Growth Manager (Branch Manager) to create an annual business plan at the Branch Level, Personal Level while working with Financial Professionals on building and monitoring achievement of plan goals through provided reports and data.
* Responsible for supporting the BM & AM with Recruiting efforts to ensure contacts, follow up and meeting activities are above weekly goal expectations while ensuring all notes are entered in Sales Force. • If this role is a Producing position, it allows for remaining Active in the Business to aid in coaching and leading by Influence as a Mentor to New & Tier 3 Branch Financial Professionals at all levels.
* Support the AM in managing the Branch Intern Program and potential Career Pathing Program alongside of the Branch Growth Manger (Branch Manager).
* Assist with Onboarding of New Financial Professionals along with assisting with Growth activities alongside of the Branch Growth Manager to ensure year over year branch revenue growth.
* Enter all coaching and contact for any branch engagement in sales force.
* Assist with adoption of Cetera Assets (RightBridge, Marketing Central, Pentameter, Leading Response, etc.) with New and Existing Financial Professionals and Sales Assistants.
* Assist with Onboarding and Transition for all new branch associates and Financial Professionals along with aiding FP's with repapering process while supporting sales assistants.
* Create Welcoming Client Branch Visits, support Wholesaler presentations and events, branch events and client event planning.
* Maintain Office Supplies to ensure smooth ongoing branch operations. • Aid BM & AM in presentations and report needs.

What you need to have:

* 2 years in an administrative role and financial services is preferable
* Sales experience is optional
* Strong time management skills
* Excellent written and verbal communication skills
* High School Degree or GED
* College degree preferred • Series 7, 63/65 or 66, and Life, Accident, Health and Variable Contracts Insurance License Lines preferred, but not required
* Proficient in Microsoft Office tools (Word, Excel & Powerpoint) and Sales Force

What you should expect:

This role is a W2 role that reports to the Branch Growth Manger (Branch Manager) and acts as the Branch Service Engagement Specialist (BA - Office Coordinator).

We are a fast-paced but fun environment where you can expect to learn a great deal and can feel good about making a positive difference in the financial lives of individuals across the country.

Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan for a strong financial future well beyond their working years.

Pay Range: $17.68 per hour.

About Cetera Financial Group

Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is the second-largest independent financial advisor network in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions.

Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.

"Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, First Allied Securities and Summit Brokerage Services.

Please Note: Cetera does not accept unsolicited Agency resumes. Any unsolicited resumes received from Agencies will be considered property of Cetera unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

Senior Client Services Representative- S2

Cetera Financial Group
Edina, MN
Licensed Sales Assistant - S2

Title: Sr. Client Service Rep

About the role:

This role supports Financial Professionals (Registered Representatives) with running their day to day Investment practice while enhancing the customer service level and experience. This role will cover 2 Financial Professionals. This role will not make sales, maintain a book of business, or offer financial recommendations for clients.

This role is a licensed sales assistant who holds licensing that may include Life, Accident & Health Insurance License, Series 6 or 7 & 66 (or 63 & 65) may be a candidate for the Career Pathing program for future opportunities as an employee in good standing and showing excellence in current role. This may also be a licensed sales assistant whom is fully licensed but has less than 3 years of experience in the investment industry.

What you will do:

* Act as a liaison between the registered representatives and their clients while following FINRA guidelines as a registered sales assistant.
* Aid registered representatives in entering trades instructed by a client or a registered representative on behalf of a client, but at no time suggest sales or purchase strategies nor recommendations to a client or prospect and never act as the registered representative on any client account.
* Aid registered representatives in preparing client illustrations, graphs, charts, reports, etc. for registered representative presentations and appointment with clients.
* Prepare and complete client paperwork and follow up tasks to support registered representative.
* Spend time with clients on the phone, via virtual visits and in person to ensure client service level needs.
* Set client financial review visits based on client service level agreement & prepare follow up meetings based on needs.
* Organize Client events and follow up tasks.
* Maintain an organized filing system following compliance guidelines along with a process for registered representative to support clients and prospects current and future needs.
* Utilize the Annuity Search Tool, RightBridge, DP Maintenance and daily paperwork maintenance to insure deepening the book of business based on client needs, opportunities and a clean paperwork flow.
* Maintain Advisor Calendar, Client Segmentation/Service Level Agreement and follow up, RedTail, AdviceWorks/SmartWorks, Marketing Central, client notes to mirror AdviceWorks/SmartWorks syncing to Redtail, current and future tasks and follow up processes.
* Leverage e-sign whenever possible and be proficient with Portfolio Access.
* Maintain compliance guidelines, client communication notes in AdviceWorks/SmartWorks and Redtail while following Cetera standards in a timely manner.
* Work with Advisor through weekly meetings to help maintain Advisors Business Plan process, tasks, marketing and client communication expectations and follow up processes.

What you need to have:

* High School diploma or equivalent
* Some college preferred
* Preferred - Life, Accident & Health Insurance Licenses, Series 6 or 7 & 66 (or 63 & 65)
* Strong verbal communication skills with a client service focus
* Strong organizational skills
* Ability to meet deadlines
* Proficient with technology with the ability to learn (Microsoft Office including Word, Excel and PowerPoint).

What you should expect: Our competitive employee benefits offer comprehensive packages to help plan for health, retirement and other needs.

Pay Range: $23.50 per hour; working 40 hours per week

About Cetera Financial Group

Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is the second-largest independent financial advisor network in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions.

Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology.

"Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, First Allied Securities and Summit Brokerage Services.

Please Note: Cetera does not accept unsolicited Agency resumes. Any unsolicited resumes received from Agencies will be considered property of Cetera unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

Operations Associate

Cetera Financial Group
Saint Cloud, MN
What you will do:

* Provide the clients and advisors of Cetera Investment Services operational support in transferring investment assets in and out of Cetera Investment Services brokerage accounts
* Learn about our business and develop expertise in BD operations, processing and service as a stepping stone for acquiring additional responsibilities.
* You will partner with your manager to understand all position requirements and ensure key metrics are achieved.
* Process daily transitions while meeting process requirements, SLA's and achieving quality metrics.
* You will partner with other team members to ensure advisors experience consistent, high-quality customer service.
* You will proactively work to identify and resolve potential problems with respect to operational issues.
* Respond to inquiries from internal as well as external customers via email, fax and phone in a timely fashion.
* You will build relationships across multiple functions and act as a liaison between customers/financial professionals and institutions, including banks, credit unions and clearing firms.
* You will perform detailed research as requested on customer accounts and respond on time.
* Provide phone support for department.
* Comply with processes and procedures of the team and regulatory requirements.
* You will complete other duties as assigned.

What you need to have:

* High School Diploma required
* 1+ years of operations experience
* 1 + years in Microsoft Office tools

Really catch our eye with:

* Bachelor's degree
* 1+ years' experience in the financial services industry or educational background in finance or investments.
* Top notch communication and interpersonal skills
* Keen eye for detail
* Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills
* Invested interest in learning multiple functional areas

Our top performers share the following traits:

* Customer service champion; willing to go the extra mile to meet our clients' needs
* Flexible and adaptable to change
* Courteous and empathetic to client concerns
* Superior listening skills
* Positive role model to colleagues
* Excited to learn new skills; highly responsive to coaching and training
* Independent; able to work and resolve complex issues with minimal guidance
* Ability to learn quickly and multi-task effectively in a fast-paced environment
* Team player attitude
* Energetic and results-oriented

What we give you in return:

Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years.

Operations Support Associate

Cetera Financial Group
Saint Cloud, MN

Registered Sales Assistant

Cetera Financial Group
Mechanicsburg, PA

Operations Service Leader

Cetera Financial Group
San Diego, CA

Sr.Copywriter

Cetera Financial Group
El Segundo, CA

Compliance Analyst

Cetera Financial Group
El Segundo, CA

Client Support Associate

Cetera Financial Group
El Segundo, CA

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