Sr. Operations Manager
Operations Manager Job At CEVA Logistics
YOUR ROLE
At Ceva Lead Logistics, we are providing customers with outstanding Visibility and Control across their entire Supply Chain. Our operations experts are located across the globe in 12 Control Towers provide services around Supplier and Order Management, Transport Planning and Monitoring, as well as managing performance and freight cost. · Based in the CEVA Lead Logistics Control Tower in Ashby-de-la-Zouch, UK and reporting to the Contract Manager, the CLL Control Tower Global Operations Manager will coordinate and lead regional operational teams dedicated to one of CLL's LLP / 4PL customers. · This role ensures operational services are executed in an effective and efficient manner across several transport service providers and different modes of transport, while maintaining a high level of quality and meeting performance and cost targets.
WHAT ARE YOU GOING TO DO?
Day-to-Day management of the CLL Control Tower operations regional teams to ensure compliance with established work standards (SOPs and Work Instructions), with the aim to achieve delivery of high-quality Lead Logistics services to CLL customers
Responsible for the fulfilment of agreed internal and customer quality metrics and KPIs (for example OTIF); in case of non-performance, support investigation process and align corrective actions with other involved CLL functions, such as Contract Management, BPE (Business Process Excellence) etc.
Guide and oversee the operational teams on issue resolution and act as escalation point for unresolved operational problems with the customer
Establish and manage a solid relationship with operational counterparts on customer side, manage regular exchanges with the customer on an operational management level
Disciplinary and functional management of an operational team dedicated to one CLL customer, ensuring adherence of all team members to CEVA's values and policies ·
Actively manage Control Tower performance through monitoring of internal team KPIs, tracking team productivity and labor performance, using CLL tools ·
Manage knowledge exchange between resources and ensure that all staff is trained on latest applicable CEVA and customer processes and policies, in line with quality guidelines where applicable
Responsible for performance evaluation and professional development of team members, including training / development plans and succession planning
Identify resource needs and support Control Tower Manager and HR teams in recruiting and onboarding process for new hires
Support CLL Contract Manager on P&L analysis to ensure customer profitability vs. operational cost
Deliver input for preparation of monthly and quarterly business review with customer, taking an active role during periodical review meetings with customers
Manage regular exchanges with CLL Contract Management to discuss operational problem areas and suggest improvement initiatives ·
Implement defined changes to business scope, processes or policies, in alignment with CLL Management, Contract Management and regional BPE (Business Process Excellence)
Responsible for Document Management within the respective Control Tower scope: ensure that all applicable documentation (SOP, Guidelines, Work Instructions etc.) are kept up to date and all Control Tower resources are trained accordingly ·
Ensure that all applicable company and quality policies are adhered to by all Control Towers
WHAT ARE WE LOOKING FOR?
Education and Experience
Minimum Bachelor's degree in Logistics, 3PL, Transportation or Supply Chain Management or related field, or comparable work experience
Experience · 5+ years of experience in freight forwarding operations or related industry experience in a customer-facing role
Minimum 2 years of experience in managing a larger operational team
Preferred:
University degree / master's in business with a focus on Supply Chain, Transportation or comparable field
In-depth logistics / forwarding experience in one or multiple of the following industry sectors: Automotive, Aerospace, Pharma / Healthcare, High-tech or consumer
Experience with working in a LLP / 4PL Control Tower environment desirable
Knowledge, Skills & Experience
Good knowledge of MS Office (especially Excel, Power Point, Project)
Experience with logistics software and tools (TMS, WMS, ERP or similar) on an end-user level
Customer and quality focused mindset, committed to take initiative to deliver high quality operational services
Hands-on and pragmatic mentality
Proven leadership skills and the ability to motivate, coordinate and support on-site as well as virtual teams
Structured and calm approach to issue resolution with the ability to set appropriate targets and priorities for themselves and the team
Ability to adapt communication to stakeholders of all levels, from operational staff to mid / senior management levels
Fluency in English (written and spoken) is mandatory
Open to work in a multi-cultural and multi-lingual team, willingness to travel up to 15% of working time (e.g. for customer meetings or to visit off-site operations)
Preferred:
Experience with reporting tools (Tableau, Qlik, Business Objects, Power BI) on an end-user level desirable
Knowledge of additional (regional) languages (written and spoken) desirable (as per local / customer requirements)
Existing intercultural work experience
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
Operation Manager
Monterey, CA Jobs
Operations Manager The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Monterey-Salina, CA.
Transdev is proud to offer:
Competitive compensation package of minimum $115,000 - maximum $155,00
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy
Key Responsibilities:
Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.
Oversees scheduling of operators; monitors operations and coordinates delivery of service with superiors.
Works closely with the maintenance department to ensure that all operation service requirements are met.
Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks.
Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel.
Coordinates with the safety and training department to ensure all safety goals and directives are met.
Develops Operations department budget.
May operate a vehicle in revenue service, if necessary.
Other duties as required.
Travel requirement outside of immediate area (as a percent): < 10%
Qualifications:
High school diploma or equivalent, such as GED, required
Class B or higher Commercial Driver's License with Passenger endorsement and Air brake endorsement required or the ability to obtain one
3 or more years of relevant transit supervisory experience required
Thorough knowledge of transit system regulations and operations.
Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs
Good written and oral communication skills
Ability to organize and perform work efficiently; strong attention to details
Ability to work effectively with labor; may include labor grievances and negotiations
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Operations Manager II
Hutchins, TX Jobs
Must be willing to work nights and weekends
As an Operations Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.
With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.
Job Description:
Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.
Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.
Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.
Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements.
Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.
Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction.
Required Education and Experience:
Bachelor's degree or equivalent experience, preferred.
1+ years logistics industry experience, required.
2+ years of experience in a supervisory or management role, required.
Experience with P&L management, objective setting, and project management, preferred.
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
Restaurant Operations Manager
Sacramento, CA Jobs
Life is short. Work someplace awesome. Apply today to join our management team!
As Restaurant Operations Manager you are a protector of all that we hold sacred; Culinary Integrity, Craft Beverages and Social Gaming. Punch Bowl Social is unique, special, disruptive and together we must protect those attributes and continue to build on a solid foundation of hospitality and passion for great food and beverage.
What's in it for you:
Benefit Package
Medical, dental and vision insurance
Health Savings Account option - including company HSA contribution
Flexible Spending Accounts
Employee Assistance Program
Company provided Short Term Disability Insurance
Company provided Long Term Disability Insurance
Paid Time Off
Voluntary benefits - LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
Opportunities for Growth and Advancement
Discounts on Food, Beverage and Activities
Salary $69,000 - $74,000 k per year
Punch Bowl Social is where party people come for an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks and march (or karaoke) to the beat of our own drum.
Our best and brightest have an appreciation of the classics, but a fascination for what's new and now. A perfectionism for their work with a love for creating memorable guest experiences.
Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
Positive attitude and passion for making people smile, and truly enjoy their experience
Value for high quality food and beverage, and appreciation for the technique associated with production
Sense of adventure and engaging energy
Ability to communicate effectively with team members, both BOH and FOH, Management, and Community
What you'll be doing:
Overseeing proper execution of all brand standards
Responsible for team member training and service & support team management
Managing and leading operations crew during scheduled shifts
Communicating professionally with all departments in the venue
Leading all functional areas related to FOH Operations
Coordinating and maintain strong working relationship with BOH to ensure timely and accurate execution from beginning to end of the customers' experience
Utilizing all available data/resources to understand and report on the Store's performance
Maintaining accountability of all in-house checks/cash balancing as dictated by corporate policy
Appling inventory and cost control standards on a weekly basis
What we're looking for:
Three years of experience in a high volume, fast pace environment
Have the ability to work a schedule that is consistent with restaurant/bar volume
Excellent verbal and written communication skills in conjunction with math aptitude.
Ability to stand and exert fast-paced mobility for period up to four (4) hours in length.
Good sense of balance, be able to bend and kneel and have the ability to lift products that are frequently weighing up to 50 pounds.
*** Must be 21 years old and over ***
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
Restaurant Operations Manager
Rancho Cucamonga, CA Jobs
Life is short. Work someplace awesome. Apply today to join our management team!
As Restaurant Operations Manager you are a protector of all that we hold sacred; Culinary Integrity, Craft Beverages and Social Gaming. Punch Bowl Social is unique, special, disruptive and together we must protect those attributes and continue to build on a solid foundation of hospitality and passion for great food and beverage.
What's in it for you:
Benefit Package
Medical, dental and vision insurance
Health Savings Account option - including company HSA contribution
Flexible Spending Accounts
Employee Assistance Program
Company provided Short Term Disability Insurance
Company provided Long Term Disability Insurance
Paid Time Off
Voluntary benefits - LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
Opportunities for Growth and Advancement
Discounts on Food, Beverage and Activities
Salary $69,000 - $74,000 k per year
Punch Bowl Social is where party people come for an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks and march (or karaoke) to the beat of our own drum.
Our best and brightest have an appreciation of the classics, but a fascination for what's new and now. A perfectionism for their work with a love for creating memorable guest experiences.
Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
Positive attitude and passion for making people smile, and truly enjoy their experience
Value for high quality food and beverage, and appreciation for the technique associated with production
Sense of adventure and engaging energy
Ability to communicate effectively with team members, both BOH and FOH, Management, and Community
What you'll be doing:
Overseeing proper execution of all brand standards
Responsible for team member training and service & support team management
Managing and leading operations crew during scheduled shifts
Communicating professionally with all departments in the venue
Leading all functional areas related to FOH Operations
Coordinating and maintain strong working relationship with BOH to ensure timely and accurate execution from beginning to end of the customers' experience
Utilizing all available data/resources to understand and report on the Store's performance
Maintaining accountability of all in-house checks/cash balancing as dictated by corporate policy
Appling inventory and cost control standards on a weekly basis
What we're looking for:
Three years of experience in a high volume, fast pace environment
Have the ability to work a schedule that is consistent with restaurant/bar volume
Excellent verbal and written communication skills in conjunction with math aptitude.
Ability to stand and exert fast-paced mobility for period up to four (4) hours in length.
Good sense of balance, be able to bend and kneel and have the ability to lift products that are frequently weighing up to 50 pounds.
*** Must be 21 years old and over ***
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
3PL Warehouse Operator
Los Angeles, CA Jobs
About Us
Wiseway Logistics (WWG) is an ASX-listed fast growing company in the international freight forwarding industry. As a licensed customs broker with bonded warehouse facilities, we deliver seamless logistics solutions tailored to global markets. With eight strategic offices across Australia and a robust global presence in USA, New Zealand, China, and Singapore, we are redefining the standards of freight forwarding while expanding our global reach.
About the Role:
We are seeking a detail-oriented and experienced 3PL Warehouse Operator. The successful candidate will play a key role in the day-to-day operations of our warehouse, handling inbound and outbound shipments, inventory management, and general warehouse duties. This position requires a hands-on approach, attention to detail, and a commitment to maintaining a safe and efficient work environment.
Key Responsibilities:
Receiving & Inbound Processing
Unload trucks and containers using forklifts or pallet jacks
Inspect and verify incoming goods against delivery documentation
Accurately record product details into the Warehouse Management System (WMS)
Place items in assigned locations in accordance with storage procedures
Order Fulfillment & Outbound
Pick and pack orders based on client and shipping requirements
Label, pelletize, and stage shipments for dispatch
Coordinate with transport partners or internal transport team to schedule pickups
Ensure accurate and on-time order dispatch
Inventory Control
Conduct routine cycle counts and report discrepancies
Participate in full inventory audits as required
Help maintain inventory accuracy in WMS
Warehouse Organization
Maintain a clean and organized workspace in compliance with safety standards
Ensure all tools and equipment are handled safely and stored properly
Follow and promote best practices in 5S methodology and lean warehousing
Compliance & Safety
Adhere to OSHA and company safety policies and procedures
Report hazards, incidents, and damaged goods to supervisors immediately
Operate forklifts and other MHE (material handling equipment) safely and responsibly
Key Skills & Requirements:
Minimum 2 years of warehouse experience, preferably in a 3PL or high-volume logistics environment
Experience handling international shipments and compliance requirements
Familiarity with eCommerce fulfilment, kitting, or value-added services
Experience with Warehouse Management Systems (WMS) is highly desirable
Forklift certification and experience operating forklifts and pallet jacks
Ability to do repetitive lifting and perform physically demanding tasks
Basic computer literacy (data entry, barcode scanning)
Excellent communication and teamwork skills
Flexibility to work extended hours or weekends as required
Bachelor's degree in logistics, supply chain management, business or related field.
Eligible to work in USA.
Sales Representative & Operations Manager
West Palm Beach, FL Jobs
In-House Sales Representative & Operations - Antiques and Interior Design
Job Summary: We are looking for an energetic In-House Sales Representative with a passion for antiques and design. This role involves not only selling but also deeply engaging with our inventory, communicating with clients through various platforms, and enhancing our brand's presence. The ideal candidate will combine their love for antiques and design with strong digital communication skills to provide outstanding customer service.
Key Responsibilities:
CUSTOMER ENGAGEMENT
Email Inquiries:
Respond to customer emails with detailed, knowledgeable, and courteous answers regarding product inquiries, pricing, availability, and history of antiques.
Social Media Management:
Handle messages and comments on social media platforms, offering insights, answering questions, and driving engagement. Use this platform to showcase expertise and build a community around our antiques and design.
Sales:
Utilize an in-depth understanding of antiques and design to guide customers through purchases, ensuring they find pieces that resonate with their style or project needs.
Meet sales targets by creating personalized client experiences, from consultation to after-sale support.
Client Relationship Management:
Build and maintain relationships with clients to ensure repeat business and referrals.
Keep detailed records of customer preferences and interactions for personalized follow-ups.
INVENTORY ENGAGEMENT
Inventory Management:
Oversee the cataloging, valuation, and care of inventory.
Receive and inspect all incoming products and inventory from domestic and international sources (Antique & Gusto Production)
Establish preliminary salable quantity and assign initial SKU as needed
Ensure all products are received, measured, and kept in fine condition.
Ensure all incoming inventory is verified and updated to match all invoices and orders.
Update inventory numbers and add new incoming items to the inventory management system.
Shipping:
Coordinate Shipping of All Domestic Product Purchases/ Production and Antique
Review and Coordinate incoming Inventory in both Production and Antique
Correspond with Vendors and Shippers to ensure new products' safe and timely transportation
Organize, schedule, communicate, and receive all incoming products.
Skills:
Excellent written and verbal communication skills.
Proficient in using social media platforms for business purposes.
Ability to manage and prioritize various forms of customer interactions.
Strong organizational skills in inventory management.
A keen eye for detail and design.
Attributes:
Passion for design; customer-centric; proactive in learning; team player yet capable of independent work.
District Manager
El Paso, TX Jobs
Role & Responsibilities:
Operational Excellence
Monitor and analyze district/station performance, identifying areas for improvement and implementing process improvements as needed.
Ensuring that all district/station KPI's are met.
Maintain high operation standards including:
Timely and accurate documentation - shipment processing, purchase order, invoicing/billing.
Optimization of consol profits.
Adherence to customer SOP's and compliance requirements.
Secure and efficient warehouse operations.
Ensure compliance with all legal, safety, and regulatory requirements.
Identify and solve problems with sustainable solutions that align with the company strategic and tactical plans, policy, and procedures.
Maintain high level of performance KPI's for the district/station.
Business Development
Collaborate with cross-functional teams to develop and execute sales strategies, promotional campaigns, and marketing initiatives.
Formulate a clear vision and strategic plan for sales growth through business development and identifying target markets and customers.
Lead local sales and collaborate with global sales team to win new accounts and grow existing business.
Build strong personal relationships with key customers and play a key role in securing/growing business for the district/station.
Financial Performance
Oversee P&L for the district, ensuring that revenue goals are met by managing expenses, maximizing profits and minimizing losses.
Develop financial budgets and manage district/station P&L targets, including revenue, gross margins, expenses, and profitability.
Regularly review business performance and identify areas for improvement.
Manage costs and expenditures within budget while preserving operational efficiency and service quality.
Ensure on-time A/R collection, so, AR overdue is less than 5%.
People Engagement
Recruit and retain talented individuals by creating a positive working environment, exemplifying our core values and fostering employee engagement.
Develop skills and capabilities of key talent for individual and organizational success, by providing training, coaching, and career development.
Ensure staffing levels align with operational needs and crafts succession plans for key positions.
Effectively manage team performance by setting clear performance expectations, evaluating performance against goals, giving regular feedback, and addressing performance concerns.
Set stretch goals for the team that challenges and engages their effort to continuously improve performance.
Vendor Relationships
Cultivate relationships with key decision makers within key vendor local organizations.
Collaborate with product teams for competitive pricing and strategic alignment.
Collaborate closely with vendors to address incidents, issues, or customer requirements effectively.
Other duties as assigned by management.
Qualifications:
Bachelor's degree or equivalent business qualifications.
Minimum of 7 years of experience in global freight forwarding.
Proven experience with closing international freight forwarding sales.
Knowledge of trade lanes, as it pertains to your district/station.
Experience working with multi-modal transportation, (i.e. Ocean, Air, Import, Export, TL, LTL).
Experience in Microsoft Word, Excel, Outlook.
Strong business acumen with a keen aptitude to quickly assimilate new information.
Excellent organization, analytical, written, and oral communications skills.
Proven management skills to drive the operational growth and ensure profitability.
Proven track record in business development and demonstrated leadership skills.
Strategic thinker with very strong commercial acumen and an entrepreneurial flair.
Ability to motivate people through collaborative skills.
Excellent customer service skills.
Operations Manager
Savannah, GA Jobs
Oversees daily Operation processes and activities.
Supervises multiple operating units (warehouse / distribution center) with part time and full-time employees. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the operations by resolving any issues that arise in the workplace. Provides feedback to management on the status of overall operations.
Secondary Job Duties:
Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff and temp employees.
Education/Experience Preferred:
3 - 5 years of previous managerial experience in the Courier, Freight, Distribution, Warehousing, and/or Transportation fields.
Personal Skills Required:
Ability to plan and carry out daily agenda with limited supervision, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis. Must be willing to travel. Willingness to relocate a huge plus!
Computer Skills Preferred:
Microsoft Office, Scanners
Operations Manager Trainee
Orlando, FL Jobs
Salary: $50,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included)
Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you'll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service
After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company.
Benefits you'll receive:
Company vehicle provided with gas, insurance, and maintenance
Paid time off
401K retirement plan with company matched contributions
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
Employee discounts, including discounted prices on purchase of Avis / Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more
What we're looking for:
Recent graduate with bachelor's degree OR associate's degree plus at least two years' supervisory experience.
Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions.
Valid driver's license
Flexibility to work days, evenings, overnights, weekends, and holidays.
Willingness to work outdoors in weather conditions with moderate noise level
This position requires regular, on-site presence and cannot be performed remotely
Extra points for this:
One year of experience providing high quality customer service
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
The Fine Print:
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
*Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.*
Operations Manager
Blaine, MN Jobs
Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.
Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.
Salary ranges from:
$70,000 - $90,000
Hours:
5:00pm - 3:00am, Monday-Friday
Operations Supervisor
Ideal Candidate Requirements:
Experience in managing a team, preferably in transportation operations
A thorough understanding of the LTL trucking industry
Prior management, dispatch and dock experience required, preferably in LTL trucking industry
Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees
Desire to surround customer with excellence in service
High aptitude for technology
The ability to multi-task while being detail oriented
Excellent written, listening and verbal communication skills
Must be willing to work 50 hours/week average
Must be able to work any shift including nights and/or weekends and in any weather condition
Must be capable of working under tight time constraints in a high pressure environment with multiple priorities
An associates or Bachelor's Degree, preferred but not required
Duties include, but are not limited to:
Oversee break bulk operations for your designated section of the terminal dock
This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
Manage up to 30 LTL drivers and dock personnel to achieve a designated production schedule.
Utilizing your independent judgement to build loads based on available labor and freight levels.
Ensure proper load of carriers by monitoring the cube and weight of trailers
Provide leadership and accountability to a team of drivers, dock workers and dock hand.
Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
Monitor hours and overtime.
Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
Ensure company operational model compliance.
Support a culture of excellence in quality of product to internal and external customers
Account Manager - Exam & License Operations
Davidson, NC Jobs
Everblue is seeking a dynamic and experienced Account Manager for Exam & License Operations to lead our online examinations line of business. This role offers an exciting opportunity to manage and grow a crucial segment of our operations.
Overview:
As the Account Manager for Exam & License Operations, you will oversee the entire examinations business unit, including account management for approximately 20 clients, new client onboarding, and business development initiatives. You'll collaborate with internal teams, coordinate with physical exam centers, and lead a small team of exam proctors.
Key Responsibilities:
Manage and nurture relationships with existing clients, ensuring high satisfaction and retention
Develop and implement strategies to expand our client portfolio
Oversee new client setup and onboarding processes
Coordinate effectively with Everblue's technology and customer service teams
Manage operations with physical exam centers
Lead and mentor a team of exam proctors
Communicate with proctors and client representatives to resolve exam candidate rule violations.
Execute contracts, utilizing shared company resources efficiently
Assume full P&L responsibility for the examinations business unit
Identify and pursue new business opportunities
Qualifications:
Proven experience in business management, preferably in the education or certification sector
Strong project management skills
Excellent communication and interpersonal abilities
Demonstrated success in business development and account management
Attributes:
Meticulous attention to detail
Patience and persistence in achieving goals
Empathy and critical thinking to solve problems and improve processes for customers
Looks ahead to potential future problems and diffuses them in advance
Ability to navigate complex bureaucracies effectively
Strategic thinking and cleverness in stakeholder management
Adaptability and resilience in a fast-paced environment
At Everblue, we're committed to driving innovation and excellence in training and certification. Join our team and make a significant impact on our growing examinations business.
About Everblue: Everblue has a rich history of empowering community action agencies through our innovative weatherization training programs. We've been at the forefront of educating and equipping professionals with the skills they need to improve energy efficiency and sustainability in their communities. Our mission extends beyond training-we're dedicated to modernizing organizations by automating workflows, enhancing efficiency, and fostering long-term client success. As an IT and customer service extension, we partner with clients to break away from traditional models and drive meaningful change.
Operations Manager Trainee
Philadelphia, PA Jobs
Operations Manager- Entry Level
Salary: $52,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included)
Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you'll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such areas including Sales, Logistics, and Customer Service
After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee management. You'll receive mentorship to develop skills and advance from Operations Manager to Area Vice President in our Fortune 500 company.
Benefits you'll receive:
Annual Compensation: $52,000/yr
Company vehicle provided with gas, insurance, and maintenance
Paid time off
401K retirement plan with company matched contributions
Access to Medical, Dental, Vision, Life and Disability insurance
Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
Employee discounts, including discounted prices on purchase of Avis / Budget cars
Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more
What we're looking for:
Recent graduate with bachelor's degree OR associate's degree plus at least two years' supervisory experience.
Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions.
Valid driver's license
Flexibility to work days, evenings, overnights, weekends, and holidays.
Willingness to work outdoors in weather conditions with moderate noise level
This position requires regular, on-site presence and cannot be performed remotely
Extra points for this:
One year of experience providing high quality customer service
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
*Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.
Operations Manager
Orlando, FL Jobs
available
$60k-$65k
Drive and develop SOP through observation and analysis, manage and analyze spending of the facility to drive profits, and develop people through training. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the operations by resolving any issues that arise in the workplace. Provides feedback to management on the status of overall operations.
Benefits included: 401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc.
Secondary Job Duties:
Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff, including hiring and firing.
Impact on Other Positions, Products, & Services:
Ensures operations function smoothly at the individual location so that all customer and company service expectations are met.
Education/Experience Preferred but not required:
College degree and 2+ year's previous managerial experience in Transportation, Courier, or Distribution preferred but not required.
Skills Required:
Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis
Computer Skills Preferred:
Microsoft Office
Typing efficiency
Operations Manager
Waukegan, IL Jobs
/Summary:
The Operations Manager - Liquids will oversee the processes and transactions occurring at their assigned location(s); particularly this positions guides receiving, fulfillment, distribution, put-away, pulling, packing, and shipping activities. Ensures facility capacity is used to its maximum footage value and incorporates resource efficiency (both labor and material) to support profitability goals.
Visual Pak Companies is an Equal Opportunity Employer. Visual Pak does not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender (orientation or identification), sexual orientation, veteran status, or any other basis covered by federal, state, or local laws. All employment decisions are based on qualifications, merit, skills, individual performance, and business needs
.
Direct and Indirect Reports:
Multiple Shift Managers
Production: Inventory, Quality, Blending, Sanitizing, Safety
Office Staff - Customer Service Representatives, Inventory Control Associates. Planners, etc.
Knowledge-Skills-Abilities:
Education:
Bachelor's degree in Business Administration, Logistics or related field required or equivalent work experience in specific background.
LEAN, Six Sigma, Continuous Improvement, Process Engineering certifications highly desired.
Experience:
7 years of warehouse and distribution operations management with multiple location responsibility.
Highly desired is LIQUIDS production, filling (various containers), packing, and distribution experience.
Most recent experience (3-5 years) with contract packaging related industries.
Must have prior demonstrated success with P&L or cost center control accountability.
Self-motivated initiative to take action, achieve results, think creatively, work efficiently and competently.
Analytical thinking mindset that identifies tactical solutions quickly and with P/L effect awareness.
Practiced people-focused leadership abilities to gain trust, provide direction and delegate responsibly.
Passionate about people development so as to cultivate staff talents and strengths, motivate successfully to reach potential, display commitment to their workforce, and seek continuous improvement of their own management skills and participation as a team member.
Up to date compliance and best practices of safety programs relating to the level of this position, and having at least 3 years of proven operational oversight of safety programs.
Current AIB competency and best practice proficiency expected, with a relevant quality background required, such as food quality. Transferable ISO certification helpful.
Technology/Software:
Must be proficient in Microsoft office, including Excel (recent versions necessary).
Experience with Warehouse Management Systems (WMS): use, implementation, selection, and training.
Solid capability with warehouse automation and material management: RFID, conveyor, and material movement (fork lift, pallet jacks, staging, and efficient flow of goods in and out).
Communication:
Communication skills including the listening to others, processing information and expressing them self effectively verbally and in writing.
Proven presentation skills, whether information based (reports and visuals) or verbally explaining the best and purposefulness of the business capability (3PL).
Strengths having to do with relationships so as to utilize abilities to build personal rapport and facilitate team success. Able to engage others, particularly clients, to support business relationships and foster new ones.
Client interface so as to create trust and confidence in the organization's offerings and reliability to meet their needs.
Physical Capabilities (add lines as needed)
Strength:
Fortitude to be present at various shifts: 1st, 2nd, 3rd, or weekends as necessary for business needs.
Movement:
Regularly stands; walks; sits; uses hands to type, grasp/handle, or reach with hands and arms. May need to stoop, kneel or crouch.
Hearing:
Work is performed is a warehouse/distribution center setting with moderate noise; required to talk or hear.
Vision:
Utilizes close vision, distance vision, peripheral vision and depth perception.
MISCELLANEOUS
Travel:
Percentage fluctuates; mostly local but could expand.
Vehicle:
Prefer that individual has their own vehicle; there is a travel policy for expense support.
Position Responsibilities-Tasks-Deliverables
An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
All duties as assigned AND the following specific activities.
Complete responsibility and oversight for all facilities transactions, activities, safety, quality, best practices, and exceptional customer experience.
Maximizes task efficiencies using metrics; improves operational performance.
Ensures regular communication and execution of all key performance indicators. Includes, but not limited to monthly site visits and quarterly business reviews with leaders.
Ensures compliance to all safety policies.
Coordinates staffing and operational needs in conjunction with Corporate Human Resources: hiring, firing, performance appraisals, transfers, promotions, discipline, and identifying and resolving problems all within established Company policies, processes and procedures.
Expected to be self-motivated and directed for learning and staying up to date on best practices relating to this position and how it supports the total success of the organization.
Provides location specific information to appropriate Company personnel in order to maintain effective communications related to competitor actions and partner activities.
Plans, implements, monitors, evaluates and coordinates all activities to achieve the budgeted sales, pricing, and gross margin objectives and goals assigned.
Communicates with all necessary parties to handle any escalated account service issues or complaints.
Oversees and maintains procedures for ensuring direct reports have appropriate practices and controls in place to ensure a safe and secure workplace for employees in conjunction with the safety and human resources departments.
Directs, coordinates, and assigns work activities to all direct reports in assigned region and monitors, reviews and evaluates work product, methods, and procedures of those employees.
Compliance and site-level accountability to all safety programs, policies and procedures.
Performs miscellaneous duties and projects as assigned and required.
Key Performance Indicators (KPIs)
On-going outcome that is measurable
Inventory accuracy
On-time shipping percentage
Order accuracy/success rate
Operates a SAFETY practiced facility(ies) as measured by WC, and EHS standards.
Maintains or exceeds necessary certification or quality standards for the organization or for the client.
Provides valuable contribution to P/L objectives as assigned.
Regional Operations Manager - Wireless Deployment & Market Expansion
El Paso, TX Jobs
Job Responsibilities
1. New Business City Opening Full-Cycle Management
Led the wireless network deployment from 0 to 1 in target cities, completing feasibility analysis, spectrum compliance verification, and cost-benefit modeling, ensuring commercial operation of the first pilot area within 6 months.
Developed a phased deployment roadmap (site selection, AP node installation, backhaul network construction), managing the deployment progress of over 1000 large AP nodes with a deviation rate of
2. Government and Supplier Relationship Management
Negotiated municipal road rights agreements and coordinated streetlight pole/public facility leasing, reducing the approval cycle to within 6 months.
Managed fiber optic suppliers and AFC system service providers, optimizing procurement costs.
3. Network Planning and Technical Implementation
Designed a multi-band aggregation solution based on WiFi 7 MLO (2.4/5/6GHz), optimizing signal attenuation compensation strategies in nLOS conditions (target coverage radius ≥100 meters).
Led the on-site survey team, using Atoll/Wireless InSite tools for 3D modeling, ensuring that network planning and actual measured bit error rate (BER) are
4. Operational Standardization and Risk Management
Established deployment SOP manuals covering key technical actions like spectrum interference avoidance (e.g., 6GHz radar avoidance) and TDMA timeslot allocation algorithm tuning.
Monitored FCC regulatory updates (e.g., AFC rule changes) and proactively adjusted deployment strategies to mitigate compliance penalty risks.
Job Requirements
1. Mandatory Conditions
Possess local government relationship resources, familiar with municipal engineering bidding processes and public facility leasing agreements.
Over 5 years of experience working for WISP or FWA operators, with at least one city-level wireless network deployment led.
Proficient in WiFi 6/7 technology stack (MLO, OFDMA, 4K QAM) and 6GHz frequency band management rules (FCC Part 15/ETSI EN 303 687).
2. Core Competencies
Technical implementation ability: Capable of quickly diagnosing nLOS scenario issues (e.g., using MetaGradient algorithm to optimize Mesh links).
Cost sensitivity: Experience in reducing the overall cost per AP through vendor negotiations or deployment model innovations (e.g., shared tower usage).
Risk prediction: Experience in emergency response plan design for potential failures, such as 6GHz AFC dynamic coordination and TDMA clock synchronization errors.
3. Preferred Conditions
CWNP/CWNE certification or FCC GROL license holders preferred.
Experience in millimeter-wave backhaul or fiber aggregation solution design preferred.
Regional Manager of Quality
Fort Worth, TX Jobs
The Regional Quality Manager will be responsible for overseeing and improving quality processes across multiple terminals in their assigned region. This dynamic role requires a leader who can effectively manage quality initiatives and influence cross-functional teams to ensure the highest standards of freight handling and transportation.
Shift: 4:00pm - 2:00am
*
times will vary across outbound, inbound, HUB, and Break Bulk shifts.
Pay Range: $90,000 - 120,000
Key Responsibilities
Develop, implement, and maintain quality processes and procedures across multiple terminals within the assigned region
Introduce and integrate new quality procedures specific to LTL operations
Providing guidance to field leadership on establishing and following best freight handling practices
Foster a culture of continuous improvement and quality excellence in freight handling
Conduct regular site visits to monitor and assess quality performance
Establish and track key performance indicators (KPIs) for safety, quality, delivery, and cost efficiency
Enforce quality processes like scan integrity.
Analyze data to identify trends and areas for improvement in freight operations
Implement corrective actions and best practices to enhance overall quality and customer satisfaction
Responsible for dunnage inventory and ensuring proper usage of straps, load bars, and other supportive tools.
Troubleshoot quality issues at the customer level
Qualifications
Ability to travel regularly within the region. Travel expected to be up to 75%
Strong knowledge of LTL operations and freight handling processes
5 years of management experience within the transportation or logistics industry
Bachelor's degree in Logistics or Supply Chain Related field preferred but not required
Willingness and flexibility to work multiple shifts
Assistant Store Manager
Jamestown, SC Jobs
Join Our Dynamic Team as an Assistant Manager at Our Thriving C onvenience Store! Are you ready to drive success and be the fuel behind a thriving convenience store? We are on the lookout for energetic Assistant Managers to supercharge our team
Why Join Us:
$1000 Sign On Bonus - Paid After 6 Months in Position
Weekly Paychecks: Enjoy the immediate reward of your hard work with weekly pay.
Monthly Bonuses: Potential to earn extra based on performance - your effort directly boosts your earnings!
Career Advancement: This isn't just a job; it's a launchpad into leadership roles. Grow with us!
Generous 401(k) Plan: We match your contributions up to 6% - we invest in your future as much as you do.
Paid Time Off: Recharge with well-deserved breaks. Your well-being matters!
Insurance Benefits: Comprehensive insurance coverage to ensure your peace of mind.
Shift: Must have open availabilty to be considered for the position
Pay Rate: $15.00/HR
Responsibilities
Team up with the Store Manager to steer all store operations.
Dive into recruitment, nurturing a skilled and enthusiastic store crew.
Offer inspirational feedback, fostering a motivated work environment.
Craft employee schedules, ensuring our station runs like a well-oiled machine.
Take charge of inventory, from ordering to stocking, keeping us well-supplied.
Maintain our station's sparkle, ensuring a safe and welcoming space for everyone.
Manage key financial aspects, keeping us on the road to success.
Step in for the Store Manager, ensuring smooth sailing even on their day off.
Other duties as assigned
Qualifications
18 years of age or older for AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO/ 21 years of age for all other states
Access to a car or other motorized vehicle.
Liability insurance on such vehicle.
Flexibility Master: Ready to work various shifts and days, adapting to our dynamic environment.
Fluent in English with basic math prowess - you're comfortable with numbers!
Prepared to pass a pre-employment drug screen and background check.
Eager to learn, especially if you're in Tennessee and ready to master Topshelf Manager Training.
Benefits: For information on benefits offered, please click on the hyperlink below. ***********************************
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
******************************************************************************************************
RequiredPreferredJob Industries
Retail
Logistics Operations Manager
Troy, MI Jobs
We are seeking an in office Operations Manager with strong LTL experience. This role is a data driven, detailed oriented, project focused position established to serve the customer. Success is predicated on a collaborative management style driven by critical thinking, strategy development and timely execution in a fast-paced work environment. This position is managing accounts and not managing people.
What's in it for you?
One-week classroom-based orientation and training
Medical, Dental, Vision, Long/Short term disability, life insurance options available
401K Program
An award-winning culture with unique perks, including Monthly Lunch & Learns, "Thank You” Lunch Provided each Friday, Employee Resource Groups and access to 1,800 courses through our Learning Management System, BG University
What you'll do:
Daily communication between the Customer and BG internal teams as it relates to the customer's operations
Proactively manage the operations dashboard ensuring BG is meeting and exceeding the service commitments to the customer
Identify logistics trends and work with the customer and enterprise team to mitigate any risks and act on opportunities for improvement
Manage any immediate systemic issues such as to systemic service failures, critical delays, multiple billing issues, and any other systemic concerns affecting the stability and health of the customer account
Deliver Weekly review and monthly report outs to the customer based on their requirements
Develop, facilitate and implement account-specific projects. Responsible for executing milestones, updating and tracking progress, and communication completion for internal and customer visibility.
Calculating the ROI and impact for projects and communicating value provided.
Perform root cause analysis for any issues or concerns pertaining to accounts. Document the issues, develop project corrective action, and lead the project to successful solution meeting or exceeding the customer's expectations.
Escalation of client critical issues to upper management and follow up with solutions
Create presentations, documents and spreadsheets to help manage customer accounts and share appropriate data with accounts.
Communicate with internal BlueGrace departments to keep the clients internal account functioning efficiently and effectively.
What you'll need:
Bachelor's degree in supply chain field or equivalent combination of education and experience.
5 or more years of experience in operational warehouse, freight/transportation purchasing role.
Experience working with big box retail companies
Ability to write business and other related reports and correspondence as an industry subject matter expert.
Ability to speak effectively before groups of customers or employees of organization.
Ability to analyze all aspects of transportation data to report in clear and meaningful metrics.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Experience working in ERP/WMS systems and Microsoft Office Suite
**No agencies please - we are not outsourcing these roles.
Retail Store Manager
Moab, UT Jobs
RETAIL STORE MANAGER JOB DESCRIPTION
Sorrel River Ranch, a Four Diamond luxury guest ranch located along the scenic Colorado River is surrounded by 2,000-foot-high cliffs, buttes, and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.
JJ's Mercantile, an old-fashioned general store along scenic Highway 128, is reminiscent of days gone by. Located at the entrance of Sorrel River, it is a one-stop-shop for a full range of groceries; from farm-fresh vegetables, eggs, butter and fresh daily made bread; to treats, snacks and other necessities along with curated gifts, camping gear and Sorrel River Ranch and JJ's Mercantile branded apparel.
JJ's Mercantile is seeking a well-rounded Retail Store Manager that is a hospitality, customer-oriented, hands-on manager and can handle a fast-paced Grab-N-Go menu. Retail sales experience is required. The ideal applicant will have front of house and kitchen experience as well.
POSITION PURPOSE:
You are the ‘face' of our store and ensure visitors receive a heartwarming welcome.
To embody the company standard by exceeding guest expectations in all areas of service.
Manage small and large details related to guest requests and communicate necessary follow-up with pertinent staff.
Work to further JJ's Mercantile products and services by proposing solutions and striving to innovate and streamline operations.
Be a leader within the Sorrel hospitality team and encourage and support the team to deliver our products and services to the highest possible standard every day.
RESPONSIBILITIES/TASKS:
Ability to manage front-of-house staff (retail clerk) including scheduling shifts and help with culinary as needed;
Assist guests with questions and sales of retail items including clothing, general retail, and food items
Responsible for stocking shelves, inventory, and general cleaning of retail space as needed
Responsible for checking guests out and assisting with any purchases made at the store
Assist with sales of pre-made upscale Grab N Go foods including sandwiches, salads, wraps, pastries, desserts, etc. This may include wrapping sandwiches, boxing/bagging food, pricing them, stocking them on shelves or cooler, etc.
Ensure timely and accurate customer service.
Handle complaints and specific customers' requests.
Troubleshoot emergencies.
Prepare and monitor store budget, stock and supply orders.
Ensure the company's policies and security requirements are met.
QUALIFICATIONS:
Purchasing skills and experience working with vendors.
Extensive retail background, with a minimum of 3 years in a retail environment.
Results-driven leadership skills required.
Professional demeanor and appearance.
Ability to sell the brand (private label).
Knowledge of MS office products (Word, Excel, Outlook & PowerPoint) as well as Google Suite.
High ethical standards.
Excellent communication and people skills.
Good organizational and multitasking abilities.
Problem-solving skills.
High School diploma; additional certification is a plus.
PREFERENCES:
CPR/First Aid Certified.
Flexible team player.
Confident, personable, and sophisticated.
Enjoys working in a fast-paced, demanding atmosphere.
WORK REQUIREMENTS:
Must be able to pass a background check, pre-employment drug screen and reference checks.
Valid Utah food handler's card and alcohol serving permit.
Valid driver's license.
Proficiency in English (oral and written).
Ability to lift 25 pounds.
BENEFITS:
Health Benefits
100% Life insurance
Paid Vacation Time
Paid Holidays
Employee discount for friends and family
Employee discount on purchases and adventurers
Working Advantage - Employee Perks Program
Affordable Housing at the Ranch
We have limited rental housing available on a first come, first served basis. The starting rate of pay will be based on level of experience.
We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.
Sorrel River Ranch Resort & Spa: **************. More info at: *******************