CFCU Community Credit Union jobs

Beginnings Credit Union (Beginnings) is seeking an energetic individual to fill the position of Teller. The ideal candidate will be highly detail oriented, have cash drawer experience, the ability to communicate with members, and be able to consistently provide friendly, professional services to every member as well as co-workers. Requirements & Responsibilities: * Verifies, enters data, and issues receipts for a variety of financial transactions to assist member in conducting business with Beginnings. * Performs transactions with minimal assistance and errors. * Provides assistance and information to members to help ensure proper understanding and utilization of Beginnings's services and promotes positive member relations. * Understands and utilizes policies and procedures for branch operations, inclusive of maintaining accurate records and logs. * Proficient at utilizing branch technology, systems, and applications related to position. * Maintains a complete understanding of credit union compliance and federal regulations applicable to position. * Cross-sells credit union products and services i- to satisfy member needs referring members to MRRs, UAs, Wealth Management, Mortgage, and Business Lending as appropriate. * Executes all safety and security procedures established by Management. * Balances and maintains an accurate cash drawer by verifying correct processing and posting of all transactions. * Assists with other branch functions and cross-training as directed by supervisor. Desired Skills and Experience: * High school education or equivalent. * Up to 12 months of similar or related cash handling experience. * Ten key calculator and computer keyboard experience. Must be good with detail to deal with numbers and names. * Basic computer skills. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. Please go to our website for more information on Beginnings Credit Union! #Beginnings1

Assistant Vice President, Technology Support Location: Rome, NY 13441 Status: Exempt Starting Salary Range $108,372 to $135,466 actual starting rate would depend on experience. Why AmeriCU? AmeriCU is more than a credit union-we're a community. Our mission is to build connections and provide members with the financial tools to live life, dream big, and achieve success. We believe in doing the right thing and supporting our team every step of the way. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! AVP, Technology Support - Purpose & Impact At AmeriCU, we're committed to building meaningful connections and providing our members with the right financial services to live life, dream big, and achieve financial success. The AVP, Technology Support plays a vital role in advancing this mission by: Overseeing, planning, and directing technology implementation, support, and lifecycle management. Championing technology support across the entire organization. Collaborating with business units to identify, implement, and support technologies that drive innovation and efficiency. Roles & Responsibilities Build strong relationships with business units to deliver effective technology solutions. Lead, mentor, and coach a member-centric team that delivers measurable business value. Develop talent and ensure team capabilities align with organizational needs. Oversee the IT change management process. Facilitate cross-functional teams and projects to align technology architecture with strategic goals. Evaluate systems and recommend enhancements to support long-term objectives. Manage infrastructure and application support budgets, including capital expenditures. Represent AmeriCU in vendor engagements and organizational meetings to foster collaboration and innovation. Partner with external consultants and regulators for technology assessments and compliance audits. Review and advise on technology plans for new and remodeled facilities. Stay ahead of industry trends and emerging technologies to recommend and apply forward-thinking solutions. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************

Member Solutions Advocate Location: 231 Hill Rd, Rome, NY 13341 Salary Range: 21.50/hour to $26.87/hour, actual starting rate will depend on experience Why AmeriCU? AmeriCU is more than a credit union-we're a community. Our mission is to build connections and provide members with the financial tools to live life, dream big, and achieve success. We believe in doing the right thing and supporting our team every step of the way. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! PURPOSE: Consistent with the credit union mission of building connections and providing our members the right financial services to live life, dream big and achieve financial success, the Member Solution Advocate will: Support the administration and operation of Credit Solutions policies and programs that support and further the strategic goals and objectives of the Credit Union. Work collaboratively to maintain efficient, professional procedures to achieve the daily workflow, in compliance with all regulations and standards. The Member Solution Specialist's role is to reduce delinquencies/charge off to the lowest possible percentage of outstanding loans. The Member Solution Specialist must ensure that all assigned delinquent accounts are reviewed and contacted as outlined by the collection schedule to minimize the financial risk to the credit union. All work is subject to review and/or audit on a no-notice basis by the Supervisor, Management, Senior Management and/or Internal/External Auditors. What You'll Do: As a Member Solutions Advocate your primary responsibilities will include: Handling several areas of collection assigned to the Loan Workout and Recovery Department Contacting and counseling delinquent members via telephone, mail, or email Maintaining detailed documentation of all communication and actions taken Reviewing and assigning accounts for repossessions Reviewing proposals from Credit Counseling agencies Maintaining databases and spreadsheets for analysis and tracking Recommend accounts for legal action when necessary Additional duties specific to the assigned area (Credit Cards, Mortgages, Member Privilege) may include: Credit Card or Member Privilege Charge Off Preparation, processing, and reporting Reviewing fair share invoices from credit counseling services Recommend accounts for charge off Contacting members with negative shares or returned checks Key Skills: Experience in collections Strong communication skills Ability to handle multiple tasks Knowledge of credit card, mortgage, and member privilege collections Proficiency in Microsoft Office Suite Demonstrate competence in call fundamentals and effective interviewing skills Read and understand a Credit Bureau report Knowledge of Credit Union specific products Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do The Business Continuity Program Manager reports to the First Vice President of Enterprise & Third-Party Risk Management and is responsible for developing, implementing, and maintaining FourLeaf's Business Continuity Management (BCM) Program. This role ensures the organization is prepared to respond to disruptive events ranging from natural disasters to cyber incidents in a way that minimizes operational, financial, and reputational impact. The ideal candidate will have a strong background in risk management, disaster recovery, and regulatory compliance, particularly within the banking or financial services sector. Core Contributions * Program Development & Governance * Develop, implement, and maintain the FourLeaf's enterprise-wide Business Continuity and Disaster Recovery Program, including policies, plans, procedures, and governance frameworks * Business Impact Analysis & Risk Assessment * Conduct Business Impact Analyses (BIAs) and risk assessments to identify critical business functions and interdependencies; update regularly to reflect organizational or environmental changes. * Plan Development & Maintenance * Partner with Business Leaders to develop and maintain business continuity and recovery plans; ensure documentation is current, actionable, and in compliance with regulatory expectations. * Testing & Exercises * Coordinate and conduct regular business continuity and disaster recovery exercises, including tabletop simulations and full-scale recovery tests with FourLeaf's technology CUSO while tracking all findings and overseeing remediation. * Audit, Examination, & Compliance Support * Ensure the BCM program aligns with regulatory requirements (e.g. NUCA, NYDFS, FFIEC, NIST, OCC, FDIC, ISO 22301). Support internal and external audits, regulatory examinations, and enterprise risk assessments related to business continuity and operational resilience. * Training & Awareness * Design and deliver business continuity training and awareness programs to enhance organizational resilience and response readiness. * Incident Crisis Management Support * In collaboration with risk management leadership, serve as the risk liaison during a crisis event with a business continuity impact to facilitate response, recovery efforts, in addition to ensuring communication timely between key stakeholders. * Third Party Risk Integration * Evaluate vendor business continuity plans as part of the third-party risk management process in partnership with Third- Party Risk Management and Information Security. * Reporting & Metrics * Provide regular updates and reporting on program maturity, risk posture, test results, and compliance status to senior leadership and risk committees. Assets You Will Bring * Bachelor's degree in Business Administration, Risk Management, or Information Security. * 5-7 years of experience in business continuity, disaster recovery, or operational risk management, preferably in a banking or financial services environment. * In-depth understanding of BCM frameworks, regulatory guidance (e.g., NIMS, FFIEC, ISO 22301), and risk management principles. * Experience working with GRC or BCM platforms (e.g. Fusion, Archer, MetricStream). * Experience with IT disaster recovery planning and coordination with Info Security & IT teams. * Strong analytical, critical thinking, time management and problem-solving skills. * Proven experience in program management, preferably in corporate or financial institution setting. * Strong knowledge in risk or business continuity frameworks, methodologies and tools. * Proficient in agile task management and program development. * Understanding of regulatory and compliance requirements. Including but not limited to NUCA, OCC, NIST, CFPB and NYDFS. * Professional certifications such as CBCP, MBCP (DRI), or ISO 22301 Lead Implementer preferred. * MS Office Suite with an expertise in Excel and PowerPoint, in addition to general operation of standard office equipment such as Office 365 etc. The estimated salary for this role is $92,308 - $110,770 annually. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.) What Sets Us Apart? Along with a comprehensive benefit package, we offer: * Competitive 401k * Tuition reimbursement * Flexible work options * Volunteer opportunities * Water Cooler Chats with executive teammates * Clubs & Sports * Food truck days ….and more! Who is FourLeaf? FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

Card Support Specialist I 231 Hill Road, Rome, NY 13440 Starting pay rate: $16.78/hour to $20.98/hour, actual rate will depend on experience Status: Full-Time, Non-Exempt Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! Join our team and play a key role in delivering exceptional member experiences! As a Card Support Specialist I, you'll be the go-to expert for everything related to debit and credit cards, ATMs, and payment solutions. This is a dynamic position where you'll solve problems, provide guidance, and ensure smooth operations for our members and internal teams. What You'll Do Be the problem solver: Assist members and staff with questions and issues related to ATMs, debit/credit cards, bill payments, remote deposits, and disputes. Deliver expert support: Provide accurate credit card information, resolve billing discrepancies, and act as the liaison between AmeriCU and our credit card partners. Manage accounts: Set up new credit card accounts, process adjustments, line increases, and handle account maintenance. Stay ahead of the curve: Maintain deep knowledge of our credit card products, systems, and mobile banking tools to support members and Financial Center staff. Drive member satisfaction: Respond promptly and professionally to inquiries, ensuring confidentiality and exceeding expectations. Collaborate and train: Support Financial Centers with credit card-related training, marketing campaigns, and webinars. Be ready when needed: Participate in AmeriCU's on-call support for ATMs and kiosks, including weekend assistance for urgent card or ATM issues. What We're Looking For Strong organizational and time management skills. Ability to work independently and as part of a team. Excellent communication and problem-solving abilities. A commitment to providing outstanding member service. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clicking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************

GetMed Staffing is searching for a strong Certified Sterile Processing Tech to assist our traveler-friendly client. A minimum of 1-2 years of experience is required. Traveling with GetMed Staffing offers the unique opportunity to gain diverse experiences, both personally and professionally. Gain experience that matters.

Build your future with us. At the heart of our success is a team of passionate, skilled, and dedicated individuals. We're on the lookout for people who thrive on delivering exceptional customer service and building lasting client relationships. Our culture is built to attract top talent, celebrate performance, and fuel professional growth. As a proud community bank, we believe in giving back to the neighborhoods we serve. Supporting local events and organizations across our 14-county footprint isn't just something we do-it's who we are. It's our way of saying thank you to the people who make this region an incredible place to live, work, and grow. Interested in making a difference while building a rewarding career? We invite you to review the job description below and apply today. We look forward to learning more about you. Together, we build something amazing-and we support you with benefits such as: Profit Sharing/401K Plan Health, Dental & Vision Insurance Tuition Reimbursement Paid time off Employee Assistance Program …and more! Job Title : Real Estate Lending Associate Responsible for performing a variety of duties to support the loan servicing function in order to ensure the efficient and accurate servicing of mortgage loan accounts. Maintains all paper and electronic files by accurately processing all loan origination components and documentation; Disburses all online applications; Manages conditions and handles as appropriate. Process payments for application and appraisal fees. Prepare new loan documentation, including the Loan Estimate, received at origination to ensure accuracy and compliance; Identify origination errors for tracking; Distribute required disclosures to clients. Gathers, analyzes, and verifies all documentation required to properly support the loan request; Compares verifications against original loan application for consistency and contacts clients to obtain additional information as needed. Updates loan origination system as information is gathered and verified; prepares revised documentation as changes are made to the loan. Analyzes credit reports and income, calculates ratios, and verifies assets to determine continuation or declination of application. Addresses all inconsistencies with loan officer and client, if appropriate; Consults with proper sources to resolve questions. Tracks files for follow-up on commitment, deadlines, conditions to be cleared, etc. Develops and maintains relationships with appraisers and monitors turnaround time of appraisals; Orders appraisals; Reviews appraisals; Requests revisions as necessary and inputs into the loan origination system. Prepares a variety of letters and other correspondence; Distributes required disclosures to clients. Applies knowledge of portfolio and investor underwriting policies and procedures to ensure that consistent standards have been applied to all loans. Ensures that all regulations have been adhered to prior to and during the processing and closing process. Prepares appropriate documentation for investors and prepares rate sheets. Prepares mortgage commitment letters incorporating the terms and conditions as determined by the underwriter; Forwards appropriate documents to the settlement agent and follows-up to ensure deadlines are met on commitment expirations, rate locks, and closing dates. Reviews legal documents prior to closing as follows: Verifies that conditions to close have been met and confers with attorneys as necessary; Acts as intermediary for title problems, boundary line issues, or other legal issues that surface; Informs management of pending situations that may halt or stall closing. When the file is clear to close, prepares preliminary Closing Disclosures and distributes to client; Notifies attorney that the loan is clear to close; Schedules loan closings and gathers appropriate paperwork from settlement agent to prepare all closing documentation; Prepares all closing documents and reviews for accuracy; Orders title work to be done. Computes initial aggregate escrow. Process all closing documents received from settlement agent after closing; Disburse fees; Conduct a post-closing loan review; Prepares post-closing documentation as required for secondary market investors. Oversees the disbursements of loan proceeds; prepares loan data for accurate upload to the core. Requests appraisal inspections and title updates on construction loans; Receives invoices for work completed or materials purchased and issues checks or transfers mortgage funds for construction mortgages or home improvements for which funds are held in escrow; Prepares construction loan to go final. Assists in making decisions on problem contracts and with other personnel with problems that arise as warranted. Maintains activity logs and compiles information as directed to generate and prepare monthly reports; Provides monthly data to outside originators. Conforms to General Performance Expectations as identified for all employees Qualifications/Requirements Associates degree in business preferred, Specialized lending education and training preferred Minimum of 5 years experience in related position with a minimum of 2 years in Mortgage processing normally required; Lending experience preferred Proficient interpersonal skills in dealing with clients and all levels of management Demonstrated proficiency in Microsoft Word and Excel Salary Range $17 to $26.50 Hourly Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. Along with a competitive compensation program please visit the benefits section of our Careers page to view available benefits. Chemung Canal Trust Company/Capital Bank/Canal Bank fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled.

Member Relationship Advisor 7474 Oswego Rd. Liverpool, NY 13090 Starting Pay for this role - $19.31/hour to $24.14/hour, actual starting pay will depend on experience Position is overtime eligible and incentive eligible Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75+ years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! The Position: AmeriCU Credit Union is in search of a Member Relationship Advisor who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Member Relationship Advisor you will provide professional and quality service that exceeds member expectations. Evaluate member needs to provide the right financial products and services. Develop, manage, expand and retain relationships with members and potential members. Educate and prepare members for financial success. What You'll Do: As a Member Relationship Advisor your primary responsibilities will include: Demonstrates a general understanding of AmeriCU's Strategic Plan and how their role impacts the success of the credit union Provide knowledgeable and professional service to our members while taking them through financial wellness reviews Building financial fitness with members by retaining, expanding, and acquiring all types of personal and commercial accounts Providing a consultative sales approach to meet our members financial needs by effectively interpreting credit bureau reports, proactively identifying opportunities to cross-sell and up sell beneficial products and services to include secured and unsecured loans, credit cards and real estate loans. Demonstrates the ability to contribute to Financial Center lending goals, including error free loan documentation. Develop a strong partnership with line of business partners for the purpose of focusing on member acquisition and deepening the relationship of current members Meet or exceed annual sales and service goals as assigned Calling on book of business, setting appointments, following up on referrals and going out into the field to obtain new business Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do The Senior Manager Governance Risk reports to the First Vice President Enterprise & Third-Party Risk and is responsible for direct oversight of Enterprise Risk Management team driving the development, implementation, and oversight of the credit union's enterprise-wide risk assessment and governance framework. This role ensures the Enterprise Risk Assessment and Governance risk practices are effectively aligned with the credit union's Risk Appetite Statement, regulatory expectations, internal policies, and strategic objectives. Core Contributions * Enterprise Risk Assessment & Governance Framework * Lead the monitoring, tracking, and reporting of the Enterprise Risk Governance Program, including the Enterprise Risk Management Assessment, Reportable Events Program (Issues, Incidents and Losses) and GRC system enhancements. * Collaborate with leadership, risk owners, business units, compliance, legal, internal audit, and other key stakeholders to embed risk governance practices across the organization. * Manage the Enterprise Risk Assessment, ensuring the risk appetite, policies, and frameworks are aligned to business strategy and consistently applied throughout the enterprise. * Oversee the ongoing development, review, maintenance, and escalation process for charters, policies, standards, taxonomies, and assessments to ensure organizational alignment. * Risk Reporting & Committee Support * Prepare and coordinate high-quality reports for senior leadership, management committees, and the Board of Directors. * Partner with business leaders to ensure timely and accurate committee and board reporting, effective escalation, and follow-up on key risk issues. * Develop and maintain risk governance dashboards and key risk indicators (KRIs) for enterprise-level visibility and decision-making. * Regulatory & Audit Management * Monitor changes to industry standards, examination findings or regulatory expectations (e.g., Basel, COSO, NCUA, NYDFS, CFPB, OCC) and ensure appropriate implementation and alignment across the Risk framework and governance documentation. * Supports attestations, internal audits, regulatory submissions, and examinations to ensure compliance and continuous improvement of risk management practices. * Incident, Issue & Loss Management * Oversee the Credit Union's Incident, Issue & Losses Program (Reportable Events) and Program manager, ensuring that control deficiencies and key risk issues are properly identified, documented, and remediated in a timely manner. * Governance, Risk & Compliance (GRC) Program Management * Oversee the GRC team, in addition to the development, implementation, and maintenance of the GRC system to enhance enterprise-wide risk monitoring, tracking, and reporting capabilities. * Leadership & Team Development * Manage and develop a high-performing risk governance team, fostering a culture of accountability, collaboration, and continuous improvement. * Design and deliver training on the various programs in collaboration with other Risk leaders and FourLeaf Learning and Development teams. * Serve as a subject matter expert and trusted advisor to senior management on enterprise risk governance best practices. Assets You Will Bring * Bachelor's Degree required, or equivalent work experience. * 7-10 years of experience in enterprise risk management, governance, compliance, or internal audit within financial services, with 5+ years of experience managing people. * Proven experience supporting Board or executive-level risk governance structures in the financial industry. * Strong understanding of risk governance frameworks, regulatory expectations and industry best practices in the financial industry. * Relevant certifications (e.g. CERP, IRM, CERM) are advantageous. * Proficient in Microsoft Office, GRC platforms (e.g., Archer, MetricStream) and other Risk Reporting software required. The estimated salary for this role is $114,647 to $143,308 annually. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.) What Sets Us Apart? Along with a comprehensive benefit package, we offer: * Competitive 401k * Tuition reimbursement * Flexible work options * Volunteer opportunities * Water Cooler Chats with executive teammates * Clubs & Sports * Food truck days ….and more! Who is FourLeaf? FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

Starting Rate - $19.00/hour to $22.00/hour, actual rate will depend on experience. Status: Full Time On-site work required in Rome, NY is overtime eligible and Incentive earning eligible. Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! The Position: AmeriCU Credit Union is in search of a Call Center Representative who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Call Center Representative you will: Serve members by determining requirements; answering inquires; resolve problems; fulfilling requests; maintaining member account data. Manage and expand relationships with members and potential members by providing professional and quality member service and sales that meets or exceeds member expectations. Demonstrate clear verbal and written communication via; telephone, email, chat, and/or video chat. What You'll Do: As a Call Center Representative your primary responsibilities will include: Manage a high volume of inbound/outbound calls in a timely manner. Build sustainable relationships and engage members by providing a superior level of service and support. Perform problem resolution in addition to offering products and services that may fit their needs. Process loan applications and maintain thorough knowledge of the underwriting guidelines and procedures. Maintain knowledge of and adhere to all internal procedures and applicable compliance and risk controls in accordance with credit union and/or regulatory standards and policies. i.e., Bank Secrecy Act and the SAFE Act. Educate, encourage, and upsell members on the use of alternative delivery channels and available digital processes to create a more efficient experience for members and employees. Meet or exceed individual competencies and goals while also contributing overall goals of the organization. Verify and maintain member information captured in Core and CRM systems. Keep equipment operational by following established procedures; reporting malfunctions. Update job knowledge by participating in educational opportunities, along with referring to knowledgebase articles to improve product/service knowledge and performance levels. Uphold the mission and vision that align with AmeriCU's core values and strategic direction. Register in the NMLS database and maintain personal information. Data must be accurate and up to date. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do The Sr. Financial Risk Analyst reports to the Financial Risk Manager and assists in developing, implementing, and executing on the Enterprise Risk framework and assessments in alignment with the credit unions Risk Appetite Statement and consistent with the established Enterprise Risk Management program and strategic direction. Core Contributions * Assist in developing, implementing, and maintaining the credit unions' Financial Risk framework, including but not limited to, Model Risk, Insurance Risk, Credit Risk, Investment Risk, Interest Rate Risk and Deposit Risk. In addition to supporting assessments for New Products, Services, Project and Third-Party Assessments. * Continuously monitor and measure key financial risk indicators to identify emerging financial risks and assist in assessing the organization's overall risk exposure. Use quantitative and qualitative techniques to analyze and model potential risks, including stress testing, scenario analysis, and simulations for key risks tied to financial transactions, cashflow, assets and liability management and investments. * Recommend and implement risk mitigation strategies, such as hedging, diversification, insurance, and contingency planning. Work closely with various stakeholders, including senior management, business units, and external parties, to communicate and address risk-related issues. * Assist Financial Risk Manager with the assessment of all new and existing models used by the Credit Union, and monitor, execute, and maintain model validations to ensure timely reviews, performance accuracy, and compliance with regulatory and internal standards. * Assist with the implementation, assessment and maintenance of insurance policies for FourLeaf in align with regulatory requirements and strategic objectives. * Partner with financial risk team and first line of defense to identify, track and monitor financial risk and control gaps through the various programs for remediation, in addition to reviewing the policy and procedures for regulatory updates. * Assist in the preparation of the monthly, quarterly, annual, and ad hoc Financial Risk reports and presentations for the EVP/Chief Legal & Risk Officer, First Vice President of Enterprise and Third-Party Risk Management, Enterprise Risk Management Committee, Employee Asset Liability Committee and Board/Board Committees. * Stay updated with applicable regulations and ensure the organization's risk management practices align with regulatory requirements. Continuously monitor industry developments, best practices, and emerging risk management techniques to enhance the organization's risk management capabilities. Assets You Will Bring * Bachelor's degree in Finance, Engineering, Economics, and/or Actuarial Sciences Accounting. * 3-5 years' experience in a financial institution with a related area of Financial Risk Management, Insurance Management, Stress Testing, Model Risk, Finance and/or Accounting. * Financial Risk Management Certification (FRM) or Chartered Financial Analyst (CFA). * Proficiency with Microsoft Excel is a must. * Preferable experience in Python, SQL, R and/or C++. * Ability to work independently and effectively in a continually changing and fast paced environment. * Strong critical thinking, problem solving and writing skills. * Strong technical and data relationship skills. * Strong insurance management background. * Strong foundation in model development, governance and risk. * Strong interpersonal communication skills to work with peers, management, and external parties, must be detailed oriented, organized and a team player. * Strong understanding of how to review and assess cash flow, assets, liabilities, and financial transactions. * Strong understanding of statistical analysis, knowledge of model risk framework is preferred. * Self-starter, seeks out opportunities to learn and grow. * Adaptable to vetting and using technology solutions for efficiency and optimization. The estimated salary for this role is $39.45 to $47.34 per hour. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.) What Sets Us Apart? Along with a comprehensive benefit package, we offer: * Competitive 401k * Tuition reimbursement * Flexible work options * Volunteer opportunities * Water Cooler Chats with executive teammates * Clubs & Sports * Food truck days ….and more! Who is FourLeaf? FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

Responsible for the development, implementation, and coordination of the company's business development strategy in cooperation with applicable company business units in specific geographic markets. Works with management in establishing personal, growth, sales, and profit objectives. Provides input to these objectives and to the manner in which performance will be measured and controlled. Solicits new business from existing and prospective business clients; make business development calls and maintains ongoing business relationships with existing clients for cross-selling opportunities. Identifies new business opportunities and implements sales; Assists in developing new commercial and municipal products and services, as applicable; Actively calls on prospective and present clients to develop new business, resolve problems, etc; Makes group sales calls where these types of calls will improve the opportunity for new business development; Conducts presentations to employee groups; Makes presentations of business services/products to various individuals or groups; cross-sell business services/products; arrange meetings with other company personnel as appropriate. Manages the implementation of successful sales processes for new products and services, as applicable. Coordinates and increases sales of applicable products across all affected company units. Utilizes strong business acumen, judgment and maturity to differentiate strategic vs. non-strategic opportunities and makes recommendations accordingly. Functions as a resource for all personnel by developing a communication network that fosters teamwork among all areas of the company to enhance the overall success of the position. Conforms to General Performance Expectations as identified for all employees. Provides high level technical assistance and product support to Business clients. Responds to, strategizes and completes, in a timely manner, support requests submitted by bank employees and external clients. Complete proposals for complex requests for services. Protects the privacy of internal confidential information and ensures all procedures are being followed to safeguard any client non-public information. Conforms to General Performance Expectations as identified for all employees. Qualifications/Requirements BA or BS degree in accounting, finance, business administration or related field of study preferred Thorough knowledge of the features and benefits of all products and services Minimum of five years in a related position required Proficient interpersonal, communication skills and sales skills Proficient reading, writing, grammar and math skills required Management skills commensurate with establishing, leading and sustaining an effective sales and marketing effort Demonstrated proficiency in Microsoft Word, Excel and PowerPoint, computer software and operating systems Ability to travel; Valid Driver's License required Salary Range $74,900 to $113,420 Annually Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. Along with a competitive compensation program please visit the benefits section of our Careers page to view available benefits. Chemung Canal Trust Company/Capital Bank/Canal Bank fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled.

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do The Manager Technology - Core Banking Systems will leads the daily administration, performance optimization, and strategic management of the Fiserv DNA core banking platform. This role is responsible for ensuring operational excellence, regulatory alignment, and continuous improvement across core banking services. The Manager Technology - Core Banking Systems manages a team of supervisors, analysts, and administrators, and collaborates cross-functionally with Information Technology, business units, and vendor partners to drive innovation, system reliability, and superior member experiences. Core Contributions * Strategic System Leadership * Define and execute strategic roadmaps for the Fiserv DNA core platform, including upgrades, enhancements, and system integrations. * Lead planning and execution of core-related initiatives in alignment with the credit union's technology and business strategies. * Oversee projects involving Fiserv DNA custom application updates, version control, and deployment cycles. * Operations & Team Management * Manage a team responsible for daily core system operations, including supervisors, analysts, administrators, and support staff. * Foster a culture of continuous improvement, innovation, and technical excellence. * Develop team capabilities through coaching, training, and performance management. * Vendor & Stakeholder Collaboration * Serve as the primary liaison with Fiserv support teams and account managers, ensuring effective issue escalation, service optimization, and relationship management. * Collaborate with Information Technology and business units to deliver integrated, seamless banking experiences. * Manage third-party integrations and ensure optimal performance across connected systems. * Regulatory & Compliance Oversight * Ensure all core system activities align with applicable regulatory requirements and internal compliance frameworks. * Maintain audit readiness through detailed documentation and change management controls. * Support internal and external audits and examinations as needed. * System Performance & Service Improvement * Monitor system performance and user feedback to proactively identify and address opportunities for optimization. * Implement streamlined support protocols to improve service delivery and reduce resolution times. * Ensure high system availability, reliability, and responsiveness to meet organizational needs. Assets You Will Bring * High School Diploma or GED Equivalent * 7+ years of experience in financial services technology, with a focus on core banking systems. * 3+ years of supervisory experience, preferably managing a Fiserv DNA platform in a credit union or banking environment. * Experience with nCino, Optis, and other integrated fintech platforms. * Familiarity with AML/KYC frameworks and banking compliance standards. * Fiserv DNA Certification or completion of Fiserv University Training Modules required. * Fiserv DNA, Velocity, Microsoft Office Suite proficiency required. * Deep understanding of credit union operations, compliance, and digital banking infrastructure. * Proven experience managing vendor relationships and leading complex system projects. * Excellent problem-solving, communication, and project management skills. The estimated salary for this role is $114,647 - $143,308 annually. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.) What Sets Us Apart? Along with a comprehensive benefit package, we offer: * Competitive 401k * Tuition reimbursement * Flexible work options * Volunteer opportunities * Water Cooler Chats with executive teammates * Clubs & Sports * Food truck days ….and more! Who is FourLeaf? FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

Responsible for providing mortgage loan services to clients while performing a variety of duties to support the loan servicing function to ensure efficient and accurate servicing of mortgage loan accounts. Interviews clients, obtains applications, disclosures and required supporting documentation; Enters application data into Loan Origination System software. Analyzes credit and other financial information to make preliminary recommendations for approval or denial. Participates in calling programs with area realtors and other referral sources. Participates in seminars and workshops as well as branch staff meetings to provide mortgage production information and guidance. Maintains an awareness of competitors and their programs. Jointly establishes quantitative client service objectives with assigned supervisor on an annual basis. Follows up to ensure loans are approved or denied in a timely basis. Maintains appropriate records and provides assigned/periodic reports. Provides assistance to clients and branch personnel with specific inquires or service problems. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to insure the smooth and efficient flow of information. Provides client service information in a timely basis in order for this information to be included as part of sales performance reports. Conforms to General Performance Expectations as identified for all employees. Complies with NMLS standards Qualifications/Requirements: High School Diploma or equivalent required; BS or BA in a related field of study preferred Specialized training in lending and real estate credit servicing A minimum of three years experience in related position normally required Proficient interpersonal skills in dealing with clients and all levels of management Demonstrated proficiency in Microsoft Word and Excel Ability to travel and Valid Driver's License required Salary Range $20.33 to $31.03 hourly Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. Along with a competitive compensation program please visit the benefits section of our Careers page to view available benefits. Chemung Canal Trust Company/Capital Bank/Canal fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled

We are currently recruiting for a Member Account Specialist (Teller) to work in our Kingston Branch location. Ideal candidates must be willing to contribute to the success of the credit union by providing superior service according to MHV's Member Experience Journey and assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments in a friendly, respectful, courteous, and professional manner. Individuals must also contribute to member satisfaction and retention and expand member relationships by identifying and meeting members' needs by effectively cross selling all credit union products and services. They must also complete accurate routines to complex member transactions in accordance with credit union policy, regulatory compliance, and the Bank Secrecy Act. This role includes Saturdays and rotating shifts during the week to be a part of the regularly scheduled workweek. Responsibilities include, but are not limited to: Processing member transactions including deposits, withdrawals, loan payments, cashing checks, and the purchase of monetary instruments as well as receiving checks and cash for deposit to accounts, verify amounts, examining checks for proper endorsement and following fraud prevention procedures and funds availability. This also includes performing transactions within credit union policy, regulatory compliance, and the Bank Secrecy Act. Assisting with counting cash shipments, end of night balancing, opening and closing procedures and performing first line maintenance of equipment (ITM, ATM, TCR) as well as reconciliation and settlement of equipment. Performing vault cash buy/sell as required, assisting with daily vault and branch reconciliation, and assisting members with routine Member Service needs, including but not limited to: Home Banking and Bill Pay needs including resetting passwords, unlocking accounts and similar activities, which includes issuing Instant Issue debit cards, add cards, reset PIN tries, and perform research on Quick Assist or similar program. This also includes printing images of member checks, statements, and starter checks and performing member contact information updates to include address, phone, e-mail address, opening secondary savings accounts for existing members and opening/closing Safe Deposit Box agreements. Promoting, explaining, and cross selling all credit union products and services, maintaining daily teller referral tracking and submits to management as prescribed and meeting or exceeding established individual teller referral and sales goals. This also includes maintaining an up-to-date and comprehensive knowledge on all credit union products and services and performing member relationship calls as directed by the Branch Manager as well as assisting in the training and development of newly hired teller staff. Organizing workstation to maximize efficiency and maintaining a professional appearance, which includes greeting and welcoming members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions. This includes ensuring member requests and questions are promptly resolved, receiving and processing account information as needed, maintaining privacy of member account information and performing daily cash settlement without differences in cash and checks. Also maintaining balancing record of 90% or better, maintaining cash box limits as outlined in the Security Standards and securing money in cash drawer and recyclers/dispensers at all times. Performance Measurements include: Displaying a thorough knowledge of the job and rarely needing to ask questions. Staying abreast of current trends affecting the financial services industry and having an overall knowledge of the credit union, its policies and procedures. Continually expanding knowledge and developing skills and assisting others in the office with daily operations, procedures, opening/closing in the absence of the branch manager. This also includes scoring 85% or higher on product knowledge assessments. Maintaining member service as a top priority, treating members and other employees professionally with courtesy and respect and upholding MHV Service Standards. Supporting organizational plans, initiatives and direction and maintaining an acceptable attendance/punctuality record including demonstrating adaptability and flexibility, as it pertains to work schedules in order to support the current business needs and is a team player. Maintaining confidentiality, promoting integrity, and supporting the corporate mission as well as maintaining a professional work environment and business-like appearance. Providing informed, prompt, accurate service and supporting to all members and associates by answering the telephone within two rings and responding to messages or correspondence within 24 hours. Carrying out assigned duties and responsibilities with minimal errors according to established department standards. Meeting or exceeding established individual sales goals and assisting in meeting the overall branch and organizational goals. Demonstrating sound judgment when making decisions and maintaining established cash limits, as well as PTs, ATMs, TCDs and Recyclers as assigned. Maintaining accurate reporting with regard to consignment items and CTRs and compiling with all credit union policies and procedures, as well as federal regulations. Knowledge and Skills: One year to three years of similar or related experience. A high school education or GED. Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. Strong time management skills, the ability to manage multiple workloads with successful results, and the ability to work independently. Organizational skills, excellent verbal and written communication skills, and listening skills are important for success in this role. This also includes problem analysis, problem resolution, above average interpersonal skills and strong computer skills (i.e., Microsoft Office). Candidates must be able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 50 lbs. Must be capable of climbing / descending stairs in an emergency situation. A normal range of vision and hearing abilities required. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Candidates must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team and being able to read and carry out various written instructions and follow oral instructions. They also must be able to complete basic mathematical calculations, spell accurately, and understand computer basics as well as speak clearly and deliver information in a logical and understandable sequence. Candidates must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Being able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace is crucial to this role, as well as being able to effectively handle multiple, simultaneous, and changing priorities and being capable of exercising highest level of discretion on both internal and external confidential matters. Work is generally performed within an office environment, primarily in a climate-controlled environment with minimal safety/health hazard potential. Sedentary, sitting, standing, walking, occasional lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use, standard office equipment available. Benefits include: Medical, Dental and Vision - with no waiting period for coverage! 401(k) with employer match and non-elective employer contribution Paid Vacation, Sick time and Holidays Life Insurance Short-Term and Long-Term Disability Insurance Employee Assistance Program Tuition Assistance Program Professional Development Programs Discounted Loan Rates and Fees Equal Employment Opportunity Commitment Mid-Hudson Valley Federal Credit Union (MHV) is an Equal Opportunity Employer. It is our policy to recruit and select applicants for employment without regard to age, sex, sexual orientation, religion, race, creed, color, national origin, military or veteran status, marital status, disability, genetic information, predisposition or carrier status, domestic violence victim status, or any other status protected by applicable law. Reasonable accommodation is provided in compliance with state and federal law. Please tell us if you require a reasonable accommodation to complete the screening and hiring process or if some sort of change or adjustment to the application/interviewing process is required.

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do The Enterprise Risk Reportable Events Program Manager reports to the Senior Manager Governance Risk, supporting the program governance and development in addition to monitoring, tracking and reporting incidents, issues, and losses for FourLeaf. This role will support FourLeaf's risk management framework by ensuring effective capture, investigation, root cause analysis, remediation tracking, and regulatory reporting of risk events. Core Contributions * Risk Incident Management * Lead the enterprise-wide process for identifying, documenting, and analyzing risk incidents (e.g., operational errors, compliance breaches, system failures). * Facilitate timely root cause analysis and ensure accountability for even resolution. * Ensuring incidents are escalated appropriately and in accordance with severity thresholds. * Issue and Action Plan Management * Manage the lifecycle of risk issues and related remediation actions, including regulatory findings, audit issues, and self-identified control gaps in alignment with COSO. * Track and report on issue remediation progress, aging issues, and overdue action plans to senior risk and business leaders. * Partner with business units and risk owners to drive timely closure and sustainable resolution of issues. * Loss Data Collection and Reporting * Oversee the recording and classification of operational loss events in alignment with Basel/industry standards. * Analyze trends in loss data and provide insights to improve risk mitigation and control effectiveness. * Coordinate quarterly and annual loss reporting to internal stakeholders and regulatory bodies as required. * Governance and Reporting * Develop and maintain policies, procedures, and standards for incident, issue, and loss data management. * Provide regular reporting and dashboards for board reporting, senior management, and the regulators. * Support risk assessments and scenario analysis using internal loss data and industry benchmarks. * Cross-Functional Collaboration * Partner closely with Compliance, Legal, Audit and business lines to enhance risk awareness and response. * Support Leadership as a key contact for Risk Management during internal and external audits of the Reportable Events framework and program. * Act as a subject matter expert and advisor for business units on the risk event and issue management processes. * Support technology enhancements to incident and issue management tools/systems. Assets You Will Bring * Bachelor's degree in Business Administration, Risk Management, Finance, or related field or equivalent work experience. * 5-7 years of experience in operational risk, internal audit, or risk governance roles within the financial services industry. * Strong knowledge and understanding of incident and issue management frameworks, regulatory expectations, and operational risk principles. * Experience with risk management tools/systems (e.g., Archer, Metric Stream, Service Now GRC or similar). * Strong analytical, critical thinking, time management, and problem-solving skills. * Experience in program management, preferably in corporate or financial institution setting. * Experience with enterprise risk and control self-assessment (RCSA) programs. * MS Office Suite with expertise in Excel and PowerPoint, in addition to general operation of standard office equipment such as Office 365 etc. * Experience with Governance Risk and Compliance tools. The estimated salary for this role is $92,308 - $110,770 annually. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.) What Sets Us Apart? Along with a comprehensive benefit package, we offer: * Competitive 401k * Tuition reimbursement * Flexible work options * Volunteer opportunities * Water Cooler Chats with executive teammates * Clubs & Sports * Food truck days ….and more! Who is FourLeaf? FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond. #LI-Remote

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do FourLeaf Financial Group Advisors work with members on a long-term basis, pursuing goals from the initial relationship genesis, providing financial services and products based on current and future financial situations, cultivating trust and sincerity. Our advisors are professionals maintaining specific training, licensing, registrations with a regulatory agency, and continuing education to provide optimal advice and guidance, preserving membership growth, longevity and experience. A FourLeaf Financial Group, Financial Advisor is a dual employee of both FourLeaf Federal Credit Union and LPL Financial Services, as such employment requirements from both organizations are required. Core Contributions * Provide professional Investment Planning Services and Products to FourLeaf Members and employees. Understanding the members' objectives, goals, time horizon and risk tolerance, prepare and deliver comprehensive financial plans, provide pre/post-retirement planning and wealth transfer strategies, that include; executing on the plan, rebalancing, selling, purchasing and establishing investments, transferring assets, portfolio reviews, analysis and assessments. Anticipate complex financial needs through tools, resources, experience, member profiling and suitability assessments. The advice and guidance offered must be clear, compliant, in the member's best interest and include the features, benefits, risks, and costs, regulatory disclosures of products, securities, insurance and strategies. * Establish relationships with colleagues and associates highlighting the value FourLeaf Financial Group provides members and teammates alike, to master referral opportunities. Proactively source, acquire and expand member relationships by maximizing sale and service opportunities. Provide regular value-added engagement with members, face-to-face meetings, and consistent communications, strengthen member relationships, retain assets, ensure objectives and goals are accurate and there is no new information that would require changes to the investments or plan. Adhere to all regulatory and compliance operating procedures for reviews at a minimum as well as update broker dealer required documentation and service forms within the time allotted. Engage in activities that foster strong relationships by supporting and introducing potential members and credit union products. Partner with all roles on branch team to ensure all clients have a positive in-branch experience. Conduct branch training for staff. * Must have proven sales experience with a committed sales process that includes; effectively prospecting, connecting, qualifying, product and plan presentation, demonstrating value, documenting, disclosing and closing. Acquire new members through converting referral leads, circle of influence and referrals from the existing book of business. * Maintain current knowledge on products, processes, regulations, continuing education and compliance as well as sales ideas and activities are required. Have deep knowledge of the various account types, Individual, Joint, TOD, Custodial, Guardianship, Trust, Corporate, Guardianship, and various IRA accounts. Have a deep understanding of financial markets. Assist with Trust, Long-Term Care, and Elder Law planning. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the divisions reputation and safeguarding FourLeaf, its members and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. * Fulfill annual compliance, FINRA, and state insurance continuing education requirements. Strictly adhere to all rules, regulations and reporting requirements of the SEC, FINRA, all applicable exchanges, regulatory authorities of the state, and all procedures of the broker dealer. Maintain clean licenses. Assets You Will Bring * Associate's Degree. * 1-4 years of experience. Three or more years of experience in investments and insurance sales and service preferred. * CFP Certification preferred, NY State. * FINRA Series 7, NASD 66 or 65 NYS Life and Health Insurance license required. * PC, Windows, Internet proficient and MS Excel, Access, and Word skills. The estimated salary for this role is $36,000 base plus commission. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.) What Sets Us Apart? Along with a comprehensive benefit package, we offer: * Competitive 401k * Tuition reimbursement * Flexible work options * Volunteer opportunities * Water Cooler Chats with executive teammates * Clubs & Sports * Food truck days ….and more! Who is FourLeaf? FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals. We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024. As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.

Beginnings Credit Union (Beginnings) is seeking a Consumer Lending Manager, who will be for leading and supervising the Consumer Lending and AutoConnection teams to ensure daily activities related to underwriting, processing and funding of applications are compliant with Credit Union policies, procedures and government regulations. The successful candidate will monitor daily production of loans, meet with staff regularly to review individual performance compared to established goals and mentor for ongoing development. Contribute to the quality and growth of the Credit Union's consumer loan portfolio and ensure processes and procedures promote efficiency and positive member, staff and dealer experiences. Responsibilities: * Monitor and oversee all Consumer Lending department operations with regards to training, underwriting, processing and funding of direct and indirect auto loans * Meet with direct reports at a minimum, monthly, to review performance, expectations, provide support and hold staff accountable for accomplishing goals and assigned tasks * Establish and deliver goals to staff annually that contribute to and align with the strategic goals of the Credit Union * Work directly and indirectly with internal departments to strengthen knowledge, provide support related to lending items and maintain effective cross-departmental relationships * Partner with the Indirect Lending Sales Rep to maintain a competitive and profitable Indirect Lending Program, manage dealer relationships and agreements, providing support as needed in person, by phone or electronically and promote use of credit union's products and services. * Generate, maintain, analyze and provides various monthly reports for organizational loan growth, staff productivity and portfolio performance for direct and indirect loans. * Participate on teams to create efficiencies and lead or assist with the implementation of new processes, technology and departmental changes. * Underwrite/Process loans in accordance with the Consumer Loan Policy. * Perform other job-related duties as assigned. Requirements * Three to five years of consumer lending underwriting experience. * Minimum two to three years of management experience. * (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program. * Ability to manage multiple tasks concurrently in an efficient and effective manner. * Strong oral and written communication skills. * Proficient in technology including Microsoft Word and Excel. * Excellent judgement and decision-making abilities. * Ability to build relationships within and outside the credit union. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. #Beginnings1

Beginnings Credit Union (Beginnings) is seeking an energetic individual to fill the position of Mortgage Loan Servicer I. This individual will provide a high level of internal and external service and a wide variety of operational support within the loan servicing department. The ideal candidate will be highly detail oriented with strong communication skills. Responsibilities: * Process incoming mail, answer phones, and respond to digital banking messages, emails, and voicemails when received and complete all daily. * Ensure all member questions and complaints are responded to in a timely manner including documenting the system appropriately and escalating the complaints to management. * Quality review (QR) of assigned loans for accuracy in a timely manner. * Maintaining and distributing the weekly QR error log as appropriate. * Performs collateral maintenance functions such as lien perfections and releases, mortgage recordings and discharges, collateral insurance and loss claims. * Ability and knowledge of how to generate checks to county clerk for recording / discharging First Mortgage, Home Equity and HELOC and mail all paid documents including recorded discharge to member. * Assist with monthly audit related functions and reporting. * Assist with mortgage escrow account functions such as escrow analysis, escrow releases, property tax and insurance payments. * Perform periodic reporting to Investors and HMDA. * Process payoffs for loans. * Process checks received to member accounts daily. * File loan files and all associated documents. * Additional duties as assigned. Requirements * One year to three years of similar or related experience. * A high school education or GED. * Strong communication skills, both written and oral. The ability to provide clear and professional communication to credit union members and other departments' staff. * Ability to support/serve multiple stakeholders in a highly collaborative environment while working independently at times. * Ability to work under deadlines in a fast-paced, changing environment. * Must be self-motivated with willingness to learn. * Must have high attention to detail. * Must possess good problem solving and analytical skills. * Must be proficient in Microsoft Office with emphasis on Word, Excel, and Outlook. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. #Beginnings1