Champion Window jobs in Baltimore, MD

The Bath Authority - 1099 SUBCONTRACTORS - BATHROOM REMODELING If you have installed bathrooms or kitchens and are looking for a new opportunity and can learn a new system quickly, contact us today! The leader in acrylic bath systems, The Bath Authority is growing and looking to add new installation contractors to help grow our new market. These positions pay by job and are 1099 based. We provide as much work as you and/or your teams would like, year-round. Potential Comp: $150,000 - $300,000 / Year Responsibilities · Remodel bathroom in 1-2 days by using trade skills such as carpentry, trim carpentry, plumbing, and construction. · Adhere to all The Bath Authority installation standards and procedures while doing installations and providing services. · Maintain a pleasant and professional attitude when dealing with customers. · Respect customers' property and leave the work area clean. · Always wear our uniform on the job, observing rules of good grooming and hygiene. · Inform customers about the functionality, care and upkeep of their new installations. · Accurately complete and submit all necessary paperwork and photos. · Take inventory of your installation vehicle and keep it stocked with all necessary tools, job components, and paperwork. Qualifications · Must have general liability and workers comp insurance to be hired. · Truck and enclosed trailer for hauling products to and from job site. · 2+ years of carpentry, trim carpentry, construction, or in-home renovation experience with the ability to take accurate measurements using tape measure, level & combination square. · Possess and be able to use necessary tools to complete demolition or installation including power tools, drills, jigsaws. · Valid driver's license with minimum age of 18 yrs. old, and verifiable insurance. · Minimum of basic plumbing knowledge needed. Ability to hook up new fixtures, troubleshoot leaking, etc. · Lift and/or push and/or pull up to 100 pounds. · Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. · Reasoning ability enabling you to understand and carry out detailed written, illustrated, or oral instructions. About The Bath Authority We are one of the fastest growing bathroom remodeling organizations in North America. Creating a fresh solution to bath remodeling, we offer a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and have extended that level of quality into all our products. #INDUWDT

Job DescriptionWarehouse Specialists are vital members of our team at Pella Mid-Atlantic. In this position, an employee will perform variety of duties in the warehouse including, but not limited to, receiving product, scanning and tracking material through the building, using order pickers and forklifts to store and pull material in the warehouse, and loading outbound delivery. Pella Mid-Atlantic is reputable for excellent customer service and as a Warehouse Specialist, it is crucial that all orders have been correctly staged and loaded to ensure the delivery and installation process to run seamlessly. For this position, Pella Mid-Atlantic is searching for a detail-oriented professional with exceptional work ethic and the ability to adapt to change in the daily work schedule. In addition to the above mentioned responsibilities and skills, a candidate must be forklift certified and have experience with order pickers. Responsibilities: Responsible for work assigned in the warehouse preparing our materials for shipping, receiving materials delivered to the warehouse, making sure all material is staged, ready and visually inspected for quality control Handle all inventory orders for install and service warehouse stock Review daily reports and prints (as necessary) material sheets to plan and prep materials in advance Assist in weekly cycle counts and reconciliation Receive all materials and scan material in and out to proper location. Returns all phone calls & E-mail by the end of each business day Maintains a safe, clean and organized work environment Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company. Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Powered by JazzHR QHz5ZAMToV

Job Description The Customer Support Specialist is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication. This position provides lead nurturing and excellent customer service and is an expert in presenting product and or service solutions for customer's needs and wants. This position is also responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude. Assigned tasks will vary based on business necessity. Responsibilities/Accountabilities: Primary job responsibility is to gather information via incoming calls, walk-ins and emails from customers in order to quickly, professionally and accurately answer any and all questions regarding product and service issues Meets or exceeds customer service, quality, and productivity goals as established by department As requested by management, captures traffic, leads and appointments. Prepares activity reports using required systems and software. Promotes and facilitates continuous improvement activities in the department Supports Pella's key imperative for customer satisfaction Meets company safety requirements by keeping work area neat and clean, following all company safety policies and procedures, and reporting any safety concerns Meet customer needs by diagnosing service issues; processing service requests; scheduling service appointments based on customer product, time and labor requirements; providing quotes to customers; ordering necessary service parts Must research and troubleshoot product issues from customer in an accurate and timely manner Update customer files (electronic files in Pella Service System) each time contact is made with customer and close file when job is completed Research parts needed using resources such as subject matter experts, PERL etc. to ensure parts ordered for services tasks are accurate Enter Pella Credit Requests (PCR) for all warranty parts ordered Resolve customer complaints regarding product and service, engaging other departments when needed (i.e. sales, order fulfillment, technical and corporate support staff) Assist Service Technicians with daily issues including scheduling, parts orders, directions, customer communications, etc. Process customer payments via credit card Receives, verifies and prepares service parts ordered are accurate and complete for pending service tickets Schedule delivery method for service parts without a technician trip (i.e. USPS/Fed Ex) Complete confirmation process for customers with time/date of appointment, and place calls to customers after event is completed to determine service level obtained Skills/Knowledge Associates degree preferred or Technical degree preferred, High School Diploma with experience 1-3 years customer service or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Provide superb customer service Completes work in a timely and accurate manner Enjoys working in fast-paced environment with a high sense of urgency Confident in ability to resolve customer issues Seeks out internal experts and utilizes their knowledge Committed to following established processes Focused on details and follow through Communication Skills: Strong listening skills Speak clearly and persuasively in positive or negative situations Respond clearly, concisely and promptly to questions/requests via phone or email Write legibly and informatively; read and interpret written information; edit work for spelling and grammar Ability to present information in one-on-one and small group situations. Mathematical Skills: Ability to Add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply concepts of basic algebra and geometry. Experience with Microsoft products to include: Excel, Word and Outlook and database and order processing products. Reasoning Abilities: Carry out instructions in written, oral, or diagram form. Deal with problems involving a few concrete variables in standardized situations. Relate across a broad and varied internal and external customer base. Organizational / Time Management Skills: Establish priorities; work independently; proceed with objectives and little supervision. Meet company established job performance standards, investigate ways to improve, and promote quality and productivity. Identify and resolve problems in a timely manner; gather and analyze information skillfully; work well in group problem solving situations. Attention to detail, demonstrates accuracy and thoroughness. Adapts to changes in the work environment Consistently at work and on time; ensures work responsibilities are covered when absent Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Qualified candidates should have a AA or Technical degree preferred, High School Diploma with experience Language and Communication Skills Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from coworkers, excutives and corporate. Professional Skills Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors. Reasoning Abilities Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists. Physical Demands While performing the duties of this job, the employee is regularly sit, stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites. Travel The vast majority of travel will be local. Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company. Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Powered by JazzHR YgTRJihaxc

Window Nation is growing fast! Join a high energy team where your ideas and contributions will make a lasting impact on our future. One Goal, One Passion - Growth is Everything at Window Nation At Window Nation, we don't just replace windows and doors - we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we've enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we've become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements. As we continue to grow and expand into new markets in 2026, we're looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact - on customers and the future of home improvement. Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation. The Supply Chain Planner will work at the corporate headquarters in Fulton, MD, reporting to the Director of Procurement. This role is primarily responsible for ensuring windows and related materials are delivered by vendors on time, in full, within agreed lead times, and in saleable or usable condition. The ideal candidate thrives in a fast-paced, high-growth environment and has a passion for driving efficiency and continuous improvement across business processes. Window Nation is a fast-growing company with operations across the Northeast, Mid-Atlantic, Midwest, Southwest, and Western U.S. markets. With plans to double in size over the next five years, this position will play a key role in supporting sustainable operations and scaling vendor management capabilities through accurate reporting, reliable data entry, and analytics support. Reporting to the Director of Procurement, the Supply Planner is a critical member of the Window Nation Team, responsible for ensuring reliable and timely supply of goods to satisfy customer demand. Core Role Responsibilities Manage the distribution of comprehensive weekly vendor volume and performance reports, providing clear updates to internal stakeholders, including the executive team, and communicating vendor-specific results directly to suppliers. Schedule and lead weekly vendor performance meetings, review volume and KPIs, documenting outcomes, and ensuring timely follow-up on action items. Prepare vendor performance updates across all KPIs for mid-year and annual vendor meetings Participate in the annual volume planning process with internal partners and communicate finalized supply plans to each vendor. Investigate and resolve supply issues by identifying root causes of delays, remakes, and quality problems, and partnering with vendors to implement detailed corrective action plans Maintain up-to-date knowledge of each manufacturer's lead times, production changes, holiday schedules, and capacity constraints. Communicate lead times, risks, and delays proactively to internal partners to ensure alignment and minimize customer impact. Develop and improve planning tools, SOPs, and self-service resources to enhance visibility, efficiency, and issue resolution for local markets. Support sourcing and vendor selection by researching market conditions, evaluating new suppliers, and onboarding vendors for new markets. Identify cost saving opportunities in the supply chain. Basic Qualifications 4+ years' supply chain management experience 3+ years' project management experience Bachelor's degree in business management, supply chain management or related field a plus Preferred Qualifications Strong understanding of end-to-end supply chain processes Advanced proficiency in Microsoft Excel and the Microsoft Office Suite Experience working with integrated ERP systems, including Microsoft Dynamics 365 Excellent communication and interpersonal skills Exceptional organizational and planning abilities Critical thinker with strong business acumen Industry experience within building materials and related sectors What We Offer:- Competitive pay* and performance-based bonus opportunities - Full benefits package including medical, dental, vision, life, and 401(k) retirement options - Paid time off - Growth opportunities within a rapidly expanding company - A supportive team culture where your contributions matter and craftsmanship is celebrated *Window Nation provides competitive compensation and benefits. The compensation range offered for this position will be based on relevant skills, experience, qualifications, and location, and will be disclosed during the interview process. Why Window Nation? At Window Nation, we know that when our people grow, our company grows. We're committed to helping you build a rewarding career while being part of a team that values hard work, reliability, and collaboration. Window Nation provides competitive compensation and benefits. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

Job Description Pella Mid-Atlantic is the area's leading distributor of Pella window and door products. Our products are backed with over 90 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings, and it is an honor. Pella Mid-Atlantic has six showrooms including our headquarters located in Beltsville, Maryland. We serve residential, trade, and commercial customers in Maryland, Virginia, DC, and parts of Delaware and West Virginia. We are passionate about what we do at Pella Mid-Atlantic, and we're looking for people who share our passion - from sales to installation to accounting, and everything in between. If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us. Feel the Pella Passion ! Position Overview: The Contact Center Agent will be the first touch point for Pella Mid-Atlantic customers offering a best-in-class experience. If you are someone who thrives on healthy competition and the drive to succeed, this position is for you! The Contact Center Agent will make outbound sales calls, answer, and respond to inbound calls and internet inquiries, providing product knowledge and setting appointments. This position will also confirm all appointments, reengage past customers and reschedule cancelations. We are looking for employees that love customer service, sales (of any kind), and are persuasive and engaging on the phone. The Contact Center Agent position gives you a great foundation of Pella Mid-Atlantic knowledge to begin your career with the company. We are open 7 days a week, this position requires a scheduled shift of one weekend day per week. Responsibilities/Accountabilities: Expected to communicate the company brand and values of Pella Mid-Atlantic. Meet daily and monthly goals for Appointments Set & Completed Appointment Demos. Meet daily and monthly expectations for Inbound/Outbound Call Volume. Answer and advise customers calling in from marketing sources. Engage past and prospective customers and assist in setting new appointments. Prequalify and schedule customer appointments. Respond to general customer inquiries and route to appropriate departments. Identify when calls need escalation to assist with customer inquiries, appointments, and rescheduling. Interact with customer online inquiries via web chat function. Complete Daily Data Entry for Customer interactions that occured via Phone, Text or Email. Confirm all scheduled sales appointments and conduct follow-up calls after appointments if needed. Learn and retain Pella window and door product knowledge and be able to educate the customer. Be our customers' advocate by responding promptly, following up, and being proactive with solutions. Utilize CRM software and adhere to best practices to track all customer sales interactions. Skills/Knowledge High School Diploma or GED Equivalent. 1+ years of experience in a customer focused environment. (Preferred) Restaurant Experience is acceptable in lieu of customer service experience Proficient with Microsoft office software applications with an ability to learn new programs. High attention to detail. Self-motivated individual who also enjoys working as a team and facilitating sales. Strong ability to connect with people. Ability to use Active Listening to determine a customer's needs. Ability to Multitask in a fast-paced work environment. Enjoys healthy competition and drives to succeed. Ability to communicate clearly and concisely, both orally and in writing. Displays a high level of integrity. Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company. Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Powered by JazzHR 8OeTv9APkB

Window Nation is a rapidly growing home remodeling business. We have an A Plus rating with the BBB and the Super Service award with Angie's List. We have an excellent reputation and great name recognition. If you are looking for a company you can grow with then this may be the job for you. Job Description Window Nation, the 5th largest remodeling company in the country, is seeking a dedicated individual who is looking to make a difference at our corporate headquarters in Fulton, MD. In 11 short years, Window Nation has evolved into one of the premier and fastest growing home remodeler companies in the country. This is an exciting time for Window Nation, and we need a dedicated and meticulous individual to help us continue our growth! If you are someone who thrives on challenges and believes that you can positively impact our business while making change happen, then we invite you to apply to be part of the Window Nation family! Responsibilities -Provide helpdesk support and resolve problems to the end user's satisfaction -Modify configurations, utilities, software default settings, etc. for local workstations -Utilize and maintain helpdesk tracking software -Install, test and configure new workstations, peripheral equipment and software -Maintain inventory of all equipment, software and software licenses -Report issues to the Service Desk for escalation -Assign users and computer to proper groups in Active Directory -Perform timely workstation hardware and software upgrades as needed Qualifications The position requires extensive experience working with: · Windows XP/7/8/10 installation, support, and troubleshooting · Windows Server support, and administration (2003/2008/2012) · Windows Active Directory support and administration · Microsoft Exchange Server 2003/2007/2010/2013 - Administration · Salesforce.com support and troubleshooting The position requires hands-on experience working with: · Managed antivirus solutions · TCP/IP network troubleshooting · Configuration, deployment, and support of network routers, switches, wireless access points, and firewalls · Microsoft Office - Basic use, installation, and troubleshooting Additional Information All your information will be kept confidential according to EEO guidelines.

The Lead Installer is responsible for serving as the primary contact person for the assigned in-house installation crew and direct work processes at the job sites. The Lead Installer works with the install team to remove existing windows and doors and install new Pella windows and doors in residential applications. The Lead Installer is also responsible for performing order verification's as required by the business and is a liaison to sub-contracted installation teams. The Lead Installer will be involved in recovery projects. The Lead Installer also strives and inspires others to achieve and maintain 100% “Very Satisfied” customers. Responsibilities/Accountabilities: Coordinate and verify installation schedules with Project Coordinator and/or Installation Supervisor for jobs assigned to the in-house installation crew Directs work processes while at the job sites. Identifies from work order form method of installation, work procedures, material(s), tool(s), and work aid requirements Installs windows and doors to walls/openings, according to the installation guidelines published by Pella Corporation and within the quality standards established by Pella Corporation Test the operations of each unit, demonstrates operation of products to the customer Ensures that the job site is clean and tidy after installation Communicates effectively with customers and serves as a reputable Pella Mid-Atlantic representative on all job sites. Trains operating procedures for new windows and how to contact Pella Mid-Atlantic service if a future need should arise. Ensures customer completes the Certificate of Completion and collects any outstanding customer balances. Demonstrates a commitment to the highest quality of work. Performs order verification's as needed to meet business needs. Conducts job site inspections of sub-contracted installers as necessary to meet business needs. Performs recovery work as required to meet the business needs. Ensures that all product/material removed from the warehouse has been scanned by warehouse personnel and that warehouse personnel and/or project coordinator is alerted to any product/material returns Uses, maintains, and stores company provided tools appropriately Meets company safety requirements by keeping work area neat and clean, following safety precautions and wearing required safety apparel (i.e. shoes, safety glasses, fall protection, etc.), and reporting any safety issues to the manager Must have a valid driver's license and be in compliance with company Fleet Safety Policy Skills/Knowledge AA or Technical degree preferred, High School Diploma with experience 4 -5 years construction experience with leading projects Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Communication Skills: Strong listening skills Speak clearly and persuasively in positive or negative situations Respond clearly, concisely and promptly to questions/requests via phone or email Write legibly and informatively; read and interpret written information; edit work for spelling and grammar Ability to present information in one-on-one and small group situations. Mathematical Skills: Ability to Add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions and decimals. Experience with Microsoft products to include: Excel, Word and Outlook and database and order processing products. Reasoning Abilities: Carry out instructions in written, oral, or diagram form. Deal with problems involving a few concrete variables in standardized situations. Relate across a broad and varied internal and external customer base. Organizational / Time Management Skills: Establish priorities; work independently; proceed with objectives and little supervision. Meet company established job performance standards, investigate ways to improve, and promote quality and productivity. Identify and resolve problems in a timely manner; gather and analyze information skillfully; work well in group problem solving situations. Attention to detail, demonstrates accuracy and thoroughness. Adapts to changes in the work environment Observes established safety and security procedures. Consistently at work and on time; ensures work responsibilities are covered when absent Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status

Do you enjoy making sure a project is completed to the customer's satisfaction? Are you good at leading teams? Do you have construction experience? If yes, this job may be for you! Pella Mid-Atlantic is the area's leading distributor of Pella window and door products is hiring a Field Supervisor for our Install Department. Our products are backed with over 90 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings, and it is an honor. We are passionate about what we do at Pella Mid-Atlantic, and we're looking for people who share our passion - from sales to installation to accounting, and everything in between. If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us. Feel the Pella Passion! Position Overview: The Field Supervisor is responsible for overseeing the Installation and Order Verification Program. The Installation Supervisor works closely with the retail sales process to improve the quality of Pella installations and the customer experience. This includes monitoring of sub-contracted installers, developing of new installers, resolving installation disputes and negotiating and monitoring installer payouts. Through job-site evaluation, he/she will ensure that Pella installation instructions are met and enforced while maintaining cost and time effective installation teams. Responsibilities: Work with the Sub-contracted Installers, Field Installation Specialists, Replacement Sales Consultants, and Sales Managers to assure a positive customer experience Manage installation and order verification capacity to meet customer demand Work with Retail PC team to ensure cost and time effective scheduling of sub-contracted installation teams Maintain the job-site evaluation process to ensure that all requirements are being fulfilled and review any discrepancies. Confirm job-site suitability for the install process when needed and work with homeowner to resolve any discovered issues Maintain all required insurance and licensing documentation for all sub-contracted installers Oversee the payout system for installations including any back charges Track installation performance by installer, maintain and periodically review with installers Assist the installation team in early identification and formulation of a recovery plan as needed Mediate customer installation concerns--- visit job site to determine appropriate recovery process Communicate effectively, both verbally and in written form, with customers, field installation specialists, installers and sales staff in such a way as to reduce confusion, increase understanding and resolve disagreements May be required to perform order verifications as needed to meet business needs Responsible for the direct supervision of non-exempt team members as assigned. This includes, but is not limited to, selection, training, performance evaluation and development, skill assessment, discipline, payroll reporting, overtime scheduling and all other misc. items that are involved in supervising this group. Responsible for the direct supervision of independent sub-contracted installation crews. This includes, but is not limited to, selection, training, performance evaluation and development and all other misc. items that are involved in supervising this group. Analyzes data to help determine potential future business needs. Provides input and may prepare initial budgetary proposals for assigned cost centers Responsible for influencing customer satisfaction and sales growth by creating an experience for our customers that exceeds their expectations in professionalism, helpfulness and ease. Frequent one-on-one contact with customers, branch sales force, vendors and all internal departments to oversee efficiency and customer satisfaction throughout the organization. Skills/Knowledge: Bachelor's degree preferred 5 - 10 years related experience to include supervision of a team Must be able to develop a high level understanding of all Pella products and their applications Must have problem solving abilities and the ability to think on his/her feet in order to appropriately resolve urgent service situations that arise in the general course of business. Demonstrates open communication and the ability to maintain professionalism at all times Works collaboratively and creates a sense of trust and reliability with internal team and customers Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available Seeks out internal experts and utilizes their knowledge Supports change and innovation within organization Focused on details and follow through Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Is your motto "Measure twice, cut once?" Do you enjoy customer service? Do you have construction experience? If yes, this job may be for you! Pella Mid-Atlantic is the area's leading distributor of Pella window and door products is hiring an Order Verifier for our Install Department. Our products are backed with over 90 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings, and it is an honor. We are passionate about what we do at Pella Mid-Atlantic, and we're looking for people who share our passion - from sales to installation to accounting, and everything in between. If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us. Feel the Pella Passion! Job Description The Order Verification Specialist will be charged with the timely completion of the order verification process, for each replacement order in his/her assigned area of responsibility. The primary function of this position is to gather correct job site and product requirements and clearly communicate installation processes to set realistic expectations with our homeowner customers. This position may also assist with installation recovery work as needed. Primary Functions Knowledgeable on all aspects of the OV process including but not limited to products, cost control, obtaining accurate measurements, installation methods, and identifying challenges for installation crews through inspections Communicates effectively with customers to set realistic expectations of the Pella Installation Process Conducts job site inspections for water intrusion, rot, mold, and other issues and work to resolve discovered issues with the homeowner Confirms job site suitability Timely and detailed submission of required materials, photos, inspections, and useful other documentation Controls cost of projects and recoveries Works with sales and installation teams to ensure seamless order fulfillment Maintain upkeep of company vehicle and report any issues to manager Required Skills Strong construction knowledge Excellent customer service Communication skills: written, verbal and listening Good time management and organizational skills Adaptability Ability to multi-task Proficiency with Microsoft Office and smart devices and ability to learn internal software programs and applications Experienced in taking and recording accurate measurements Valid driver's license with clean driving record and background Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Do you enjoy connecting with people? Do you like delivering a great product? Are you comfortable asking for the sale? If so, this position is for you! The Sales Consultant is responsible for presenting the Pella Promise for a completely satisfying turn-key installation of replacement windows to homeowners. Achieve individual sales goals through assertively presenting a compelling case for customers to choose Pella. Understand customer wants and needs, and translate our product offerings to match. Strive for a first-time close and plan for and deliver effective follow up on the rest. Proactively seek out new referrals through customer relationship networking. Continually strive for a 100% “Very Satisfied” customer experience every time. Pella Mid-Atlantic is the area's leading distributor of Pella window and door products. Our products are backed with over 90 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings, and it is an honor. We are passionate about what we do at Pella Mid-Atlantic, and we're looking for people who share our passion - from sales to installation to accounting, and everything in between. If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us. Feel the Pella Passion! The Sales Consultants (RSC) primary duty is closing sales through consistent and effective delivery of our proven selling model. The RSC is required to: Adopt and deliver a structured sales presentation. Prepare and present a price quote before leaving every appointment. Follow up and respond to all customer questions within 24 hours. Be available for customer appointments during evenings and Saturdays, in addition to weekday hours. Responsibilities: Achieving individual sales and customer satisfaction goals and objectives. Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation. Striving to close the sale during all customer interactions. Ensuring quotes and orders are accurate following company sales process. Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues. Maintaining exceptional level of expertise of products/services relating to Pella's customers, as well as staying abreast of the competitive landscape. Maintaining exceptional level of expertise of products/services relating to Pella's customers. Conducting after-sale follow up with customers and developing lead and referral generation. Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows. Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers. Skills/Knowledge: Able to quickly earn trust and credibility with customers Provide superb customer service and generate referrals from one customer to others Skilled at relating to a variety of customers- balances poise and integrity with a service mentality Able to negotiate, build value and address objections towards closing a sale Works collaboratively with Pella team members and customers Enjoys working in fast-paced environment with a high sense of urgency Able to grasp technical concepts related to general construction Strong problem-solving skills Energized by meeting and engaging new people, skilled networker Demonstrates confidence balanced with humility Tenacious, able to persevere through sales challenges and setbacks Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available Excellent influencer- can sell something new, shift paradigms, conveys the value proposition Seeks out internal experts and utilizes their knowledge Adaptable to changing processes and priorities Works well without close supervision but always keeps their manager informed. Focused on details and follow through Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Great Day Improvements Patio Enclosures - Tradeshow Marketer (Field Marketer) Are you an enthusiastic and outgoing individual looking for an exciting opportunity in marketing? Join our team as a Field Marketer and become a vital part of our team by showcasing Patio Enclosures product lines and acting as a brand ambassador to potential clients. As a Tradeshow Marketer, you will schedule appointments at home shows, fairs, festivals, and community events through face-to-face interactions with potential clients. You may also demonstrate Patio Enclosures products to prospects at these events. We are looking for someone who is positive, energetic, and comfortable dealing directly with clients. Why join the Great Day Improvements: A Family of Brands? We offer a dynamic opportunity to represent one of our 12 distinctive home improvement brands at trade shows, festivals, fairs, and conferences. In this role, you'll connect with prospective customers, share our brand's products and services, and play a key role in expanding our reach. As you grow with us, you'll have the opportunity to represent additional brands, expanding your career within our company. What's In It for You: · Excellent compensation package · Paid training · Growth opportunities within the company to represent additional brands. · Flexible part-time work hours to accommodate your schedule. · Be part of a passionate, people-focused team in a national multi brand home remodeling business. Hourly Base Pay: $18.00 per hour plus commission · Compensation increases based on performance Job Requirements: · Ability to work weekends (Friday, Saturday, and Sunday) · Reliable vehicle and a valid driver's license · Ability to lift up to 50 pounds · Smart phone for timekeeping and appointment setting Responsibilities · Represent Patio Enclosures or one of Great Day's home improvement brands at local events such as trade shows, fairs, festivals, and conferences · Engage in face-to-face conversations with prospective customers to promote the brand's products and services · Transport and set up/tear down exhibit displays and materials per guidelines · Schedule free inspections and estimates with potential customers following lead scheduling and lead submission best practices · Capture interest and generate leads through enthusiastic and informative communication · Work independently or in a team environment to represent your assigned brand with passion and professionalism · Grow within the company and expand to represent additional brands as you advance your career · Adapt to various event environments and engage with a wide range of customer personalities · Travel to event locations and participate in door-to-door marketing as needed · Manage flexible work hours, including daytime, evenings, and weekends · Timely submission of all timecards and paperwork Qualifications · Strong communication and interpersonal skills; ability to engage with customers in an energetic and meaningful manner · Friendly, outgoing personality with a passion for connecting with people and sharing product knowledge · Ability to inform, persuade, and generate leads while promoting the brand's value · Resilient in handling rejection while maintaining a positive and engaging demeanor · Team-oriented yet able to work independently, with the initiative to take charge at events · Adaptability to work both indoors and outdoors in varying conditions Experience: · 1-3 years of experience in sales or marketing is preferred but not required · Previous experience in tradeshow marketing or customer-facing roles is advantageous · Experience in inside or outside sales is helpful but not mandatory If you're ready to take on a dynamic role that allows you to engage with clients and promote top-quality products, we encourage you to apply for the Field Marketer position. Join us in our mission to make homes more beautiful and energy-efficient! GDI is an Equal Employment Opportunity Employer. #INDGDIEC

Job DescriptionDo you enjoy working with customers? Are you able to handle multiple projects at once? Are you detail oriented? If you answered yes to these questions, this position is for you! Pella Mid-Atlantic is the area's leading distributor of Pella window and door products. We are hiring a Service Coordinator. Our products are backed with over 90 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings, and it is an honor. We are passionate about what we do at Pella Mid-Atlantic, and we're looking for people who share our passion - from sales to installation to accounting, and everything in between. If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us. Feel the Pella Passion! Position Overview: This position will be responsible for Project Coordination for all Retail installations. They will be responsible for customer service, scheduling technicians to go out to the customer's residence at various phases of the project, collect payments and ensure that the project is completed correctly and within the time-frame promised to the customer. This position requires strong customer service skills and the ability to handle multiple projects at once. Responsibilities: Serve as the primary point of contact for retail customers after the time of sale Coordinating all aspects of the customer's installation from beginning to completion Purchasing product for our corporate manufacturing facilities Communicate and maintain contact with home owners, contractors and fellow employees regarding the status of projects Responsible for working on multiple projects at one time. Create work orders (crew packs) for all retail installations for the upcoming week Respond to emails and calls from customers including answering the department phone ring group Process credit card payments and forward check payments to Accounting Enter job notes into PSI and OMS Collect payments from customers at point of delivery and completion of installation job Other duties as assigned. Skills/Knowledge: Bachelors degree preferred 2+ years customer service or general business experience preferred Experience with telephone communications; e-mail; style and format of letters and reports. Experience with Microsoft products to include: Excel, Word and Outlook and database and order processing products. Strong listening skills Speak and respond clearly and persuasively in positive or negative situations with a sense of urgency for our customer Write legibly and informatively; read and interpret written information; edit work for spelling and grammar Ability to present information in one-on-one and small group situations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply concepts of basic algebra and geometry. Deal with problems involving a few concrete variables in standardized situations, attention to detail and accuracy Establish priorities; work independently; proceed with objectives and little supervision. Meet company established job performance standards, investigate ways to improve, and promote quality and productivity. Identify and resolve problems in a timely manner; gather and analyze information skillfully; work well in group problem solving situations. Adapts to changes in the work environment Observes established safety and security procedures Consistently at work and on time; ensures work responsibilities are covered when absent Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Powered by JazzHR FeLg1RFlBw

About Pella Mid-AtlanticPella Mid-Atlantic is the area's leading distributor of Pella window and door products. Our products are backed with over 100 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings including historic and noteworthy sites, and it is a true honor. We are passionate about what we do at Pella Mid-Atlantic, and we're looking for people who share our passion - from sales to installation to accounting, and everything in between. If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us. Feel the Pella Passion !Driver Helper - Job DescriptionThe Driver Helper works alongside the Delivery Driver to assist with the safe and efficient delivery of company products. This role is responsible for loading and unloading windows and doors, supporting customer interactions, and helping ensure deliveries are completed in a timely, damage-free manner. The Driver Helper follows all company safety protocols and policies and is expected to provide excellent support both to the driver and the customer. Key Responsibilities Assist Driver in loading and unloading trucks by hand, ensuring products are secure and protected from damage Support Driver in delivering products according to predetermined routes and schedules Help verify delivery paperwork, confirm product accuracy, and report discrepancies as needed Help inspect delivery vehicle before departure and report any visible issues to the Driver or Supervisor Maintain a clean and organized truck throughout the route Use appropriate lifting techniques and assist in maneuvering large/heavy items safely Follow all safety procedures and report any unsafe conditions or incidents immediately Desired Traits Strong work ethic with a focus on reliability and teamwork. Positive attitude and willingness to learn. Customer-focused mindset with good communication skills. Ability to adapt to changing schedules, routes, or priorities. Detail-oriented with a commitment to safety and accuracy. Qualifications High school diploma or equivalent preferred. Prior experience in delivery, warehouse, or construction environments is a plus but not required. Ability to lift and carry heavy items (75-100 lbs) safely and repeatedly. Ability to work in varying weather conditions and environments. Basic knowledge of safe lifting practices and use of moving equipment (hand trucks, dollies, straps, etc.). Dependable attendance and punctuality. Must be able to work as part of a two-person team with the Delivery Driver. Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company. Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Pella Mid-Atlantic is the area's leading distributor of Pella window and door products. Our products are backed with over 100 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings. Pella Mid-Atlantic has six showrooms including our headquarters located in Beltsville, Maryland. The Company also has a fleet of approximately 64 vehicles. We serve residential, trade, and commercial customers in Maryland, Virginia, DC, and parts of Delaware and West Virginia. Position: Manager, Facilities & Fleet This position is responsible for a range of operations support activities related to facilities, fleet and equipment operations. The position reports to the CEO of the Company. Key Responsibilities Fleet Operations Acquisition/Disposal: Title, tags, bill of sale Fleet report updates Adding/removing vehicles from PMA insurance Maintenance: Review and approve fleet repair and maintenance invoices Coordinate vehicle manufacturer warranty programs and recalls Leased Vehicles & Equipment: Negotiate and oversee key fleet contracts (Leases, fleet washing, short-term rentals, etc.) Submit month-end mileage on leased vehicles to Brody Review monthly expenses from leasing company Regulatory: Ensure that vehicle registrations, emissions inspections and insurance policy information is current and that documentation is available in each vehicle Comply with mandatory fleet and vehicle reporting, including DOT statutes and state citations, violations and warnings Respond to all police citations and warnings Reporting: Maintain and update the Fleet Report to ensure that all information is accurate and current. (This is in partnership with Finance, which uses the report to track vehicle expenses) Accidents: Oversee all aspects of fleet accidents, including Initial reporting Filing claims Ensuring involved employees are immediately drug tested Approving repairs Ensuring that repair payments and subrogated expenses are reimbursed by insurance Key Management & Vehicle Usage: Manage the fleet key box of spare keys and administer/control the electronic key box. Sign out and track borrowed vehicles. Respond to monthly Accounting inquiries regarding violations and usage related to borrowed vehicles. Facilities Management Point of Contact: Serve as the primary point of contact with the various landlords for issues related to operations, common area charges, service levels, after-hours operation, landscaping, maintenance, HVAC, etc.. Requires in-depth understanding of each location's lease details. Contract Management: Negotiate and oversee key facilities contracts (Housekeeping, HVAC, dumpsters, water, pest control, etc.). Regulatory: Schedule and/or coordinate mandatory inspections (elevator, pressure vessel, fire alarms, solar panels, and sprinklers). Maintain tracking spreadsheet to show due dates and performed dates. Vendors: Maintain a list of qualified vendors for all trades Key Management: Maintain the facilities key boxes and supporting office map and key list. Cleaning: Manage office housekeepers plus perform daily, weekly and monthly cleaning to ensure a safe, secure, professional and clean work environment Maintenance: Complete routine maintenance and upkeep tasks to ensure that the facilities and grounds are safe, secure, and also in peak operating condition. These include but are not limited to: Material Handling Equipment and Racking Develop, negotiate and oversee repair and preventative maintenance programs for forklifts, order pickers and chargers. Fill all electric forklift and order picker batteries with water (monthly). Skills/Knowledge Must possess a broad range of skills in a variety of areas, ranging from mechanical aptitude to systems knowledge. Strong and proactive communication skills. Ability to work effectively with in-house operations, customers, vendors, landlords, governmental authorities, architects, contractors, and other service providers. Behavioral Attributes High energy level. Willingness to get your hands dirty by resolving time-sensitive, real-world issues related to building and fleet safety, security and operations. Intellectual curiosity to take on a very broad range of issues. Ability to multi-task across a wide range of subjects and locations. Thrive in working in a fast-paced environment. Enjoy working in a team environment and delivering quality results and deliverables on time. Possess a positive, can-do attitude

Job DescriptionOne Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation. We are looking for a Senior Microsoft Dynamics 365 (D365) Application Support & Development Specialist to join our growing team. This role will focus on supporting, enhancing, and developing enterprise solutions across: · Microsoft D365 Customer Engagement (CE)· Microsoft D365 Finance & Operations (F&O)· Microsoft Power Platform (Power Apps, Power Automate, Power BI)· Ancillary Microsoft applications integrated with D365 The ideal candidate has strong skills in application support, troubleshooting, and custom development, and can collaborate closely with business users to deliver scalable, high-performing solutions.Core Role Responsibilities: Provide advanced application support for D365 CE, F&O, and Power Platform solutions. Perform custom development and implement system enhancements. Partner with business stakeholders to analyze requirements and design solutions. Create and maintain Power Apps, Power Automate flows, and Power BI dashboards. Manage system integrations using Azure Logic Apps, APIs, and third-party connectors. Lead incident resolution, root cause analysis, and performance tuning. Support release management, upgrades, and system patches. Document system architecture, configurations, and workflows. Mentor junior staff and provide guidance on best practices in D365 and Power Platform. Act as a key point of contact for vendors and Microsoft support escalation. Basic Qualifications 5+ years of hands-on experience with D365 CE and/or D365 F&O. Strong expertise in the Microsoft Power Platform (Power Apps, Power Automate, Power BI). Proven custom development experience Solid knowledge of D365 integrations (Azure Functions, Service Bus, Logic Apps, APIs). Experience with data migration, transformation, and reporting Strong problem-solving, analytical, and communication skills. Bachelor's degree in Computer Science, Information Systems, or related field. Preferred Qualifications: Microsoft certifications in Dynamics 365 and Power Platform. Experience with Field Services, Call Center modules, and Resource Scheduling Optimization (RSO). Exposure to ancillary Microsoft solutions (SharePoint, Outlook, Teams). Knowledge of Azure services (Azure Data Lake, Synapse, Functions). Familiarity with DevOps practices and CI/CD pipelines for D365. Understanding of Agile methodologies and working in cross-functional environments. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Inspects, repairs or adjusts Pella windows and doors in the field; diagnoses product issues, determines efficient resolution plans and communicates tools necessary to resolve issue (i.e. labor, parts, tools or time needed to complete) The Service Tech also strives and inspires others to achieve and maintain 100% “Very Satisfied” customers. Responsibilities/Accountabilities: Performs and completes service jobs on Pella products in the field Problem solves and diagnoses difficult issues in the field Replaces glass in windows or doors; Installs items such as window shades, blinds, muntin's, screens, etc. Provides Customers with helpful information on the care, operation and maintenance of their Pella products Generates and updates all service-related paperwork and file folders following a service visit so that additional service calls can be scheduled, if necessary, and billing or credit can be completed. Conducts any necessary follow up service work or communication to bring resolution and a Very Satisfied Customer Service Rating from all Customers; Serves as a Customer Service Champion at all times Performs job site walk-thru' s and completes necessary paperwork, identifies items that need attention or correction prior to project finalization Collects Customer payment as required Identifies and orders parts over the phone through the CSR Loads Service vehicle with all necessary parts and equipment on a weekly basis Abides by company Mission Statement, striving to achieve corporate goal of 100% Customer satisfaction, while making it easy for Customers to do business with the company and promoting market share growth. May be asked to assist in the training of new Field Service Technicians or employees in other departments Maintains assigned Service vehicle Performs any other necessary task assigned by the supervisor or company in support of company goals or assistance with customer issues Completes service work orders and communicates any ongoing customer or product related issues with CSR's Meets company safety requirements by keeping work area neat and clean, following safety precautions and wearing required safety apparel (i.e. shoes, safety glasses, fall protection, etc.), and reporting any safety issues to the manager Must have a valid driver's license and be in compliance with company Fleet Safety Policy Skills/Knowledge: AA or Technical degree preferred, High School Diploma with experience Demonstrate attention to detail. Identify and resolves problems in a timely manner; Gathers and analyzes information skillfully. Speak clearly and persuasively in positive or negative situations; Listens and gets clarification; Respond well to questions. Writes clearly and informatively; Edits work for spelling and grammar. React well under pressure; Treats others with respect and consideration Demonstrates accuracy and thoroughness; Works quickly. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events. Is consistently at work and on time. Initiative - Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Possess excellent customer service skills, Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Experience with Microsoft products to include: Excel, Word and Outlook and database and order processing products. Attention to detail, demonstrates accuracy and thoroughness. Adapts to changes in the work environment Observes established safety and security procedures. Consistently at work and on time; ensures work responsibilities are covered when absent Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company. Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation. The Operations Analyst will work from the corporate headquarters in Fulton, MD, reporting directly to the Sr Director, Strategy & Growth. Responsible for supporting Window Nation's Operations and Senior Management teams, this role will be responsible for data input and integrity, analysis and reporting of operating statistics, and providing insight and recommendations to Management. Window Nation is a rapidly growing organization and is currently located in business markets across the NorthEast, MidAtlantic, MidWest, SouthWest, and West regions. The company plans on doubling in size within the next five years. This position is integral in the implementation of efficient and sustainable operations practices at the direction and collaboration with the Operations Leadership team. Core Role Responsibilities Manage operational data integrity across various systems and data models Generate and analyze information utilizing various reporting tools including Salesforce, Microsoft Dynamics365 and other reports generated by internal and external stakeholders Prepare financial and statistical reports by collecting, analyzing, and summarizing information and trends Support operations team by performing strategic business analysis to accelerate the growth and profitability of a rapidly growing company in a fast-paced environment Identify opportunities for improving processes through analysis and assist in the development of sound business processes Assist in the preparation of monthly reporting to various internal and external stakeholders, including senior management Work with data query/data management tools (Access, SQL, Dynamics CRM, Business Objects) Collect, analyze, and input operational data into CRM Assist in special projects and other duties as assigned Basic Qualifications Bachelor's degree in accounting or finance preferred; AND 1+ years of experience in financial analysis or equivalent analytical experience; OR equivalent combination of education and experience 3+ years experience with Microsoft Suite, especially Excel Preferred Qualifications Strong analytical skills High attention to detail Ability to work in a fast-paced environment, while managing multiple deadlines Ability to communicate effectively in verbal and written capacities to varying levels of leadership. Desire to improve processes and take initiative Excellent verbal and written communication skills across varying levels of leadership and departments Ability to work with data query/data management tools is extremely helpful (Access, SQL, Dynamics CRM, Business Objects) Ability to handle confidential information #LI-RM1 Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Are you customer service focused? Do you like having a variety of projects on your plate at once? If so, this position is for you. Pella Mid-Atlantic is hiring for Trade Sales Support. Trade Sales Support is responsible for both in-house functions (ordering, quoting, scheduling, and financial transactions) and for developing customer relationships via phone and email that promote retention and loyalty. Responsibilities: Provide strong customer service to our internal and external clients Responsible for assisting the Trade Sales Rep with their clients. This includes: quoting the cost of products for a contract, accurately ordering the product for customers and processing financial transactions. Manage the installation process with the installers and project manager. Learn and retain product knowledge of Pella window and door products Use CRM software and develop best practices to track all customer service interactions Effectively troubleshoot areas of concern for customers with efficiency and accuracy of information Be our client's advocate by responding promptly, following up, and being proactive with solutions Partner with internal departments to facilitate rapid problem solving for our customers Proactively support and interact with sales trade team Skills/Knowledge: Bachelor's degree preferred 2+ years' experience in customer service or application support role Industry Experience preferred but not required Strong, detail-oriented multitasker who has a “can do” attitude. Team player who enjoys collaborating to find effective solutions Strong learner who possess a desire to learn new things Ability to communicate clearly and concisely, both orally and in writing. Proficient with Microsoft office based software applications with an ability to learn new programs Construction knowledge to include windows, doors, flooring or millwork Experience working in a sales driven company or partnering with a sales team Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company. Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Hiring Immediately! Kickstart your career with Window Nation as a Lead Generation Representative in Fulton, MD, starting at $18.25 per hour with monthly bonus opportunities and pay growth after 12 months! One Mission, One Passion - Growth is Everything at Window Nation At Window Nation, we believe in growth-yours, ours, and our customers'. If you're looking for a place where your hard work pays off and opportunities to move ahead are everywhere, this is it! We're hiring in the Fulton metro region and surrounding areas, including Columbia MD, Baltimore MD, Annapolis MD, Silver Spring MD, Laurel MD, Crofton MD and College Park MD.What You'll Do Call potential customers over the phone-be professional, convincing and confident Qualify leads and set in-home sales appointments Hit goals in a dynamic, team-driven environment What We're Looking For: Clear and professional communication skills A strong work ethic and reliability-you show up and give it your all! Drive to meet and exceed lead quotas Comfort working in a fast-paced, dynamic, team-centric office environment Friendly and engaging personality-you enjoy talking with people and making connections Willingness to learn Tech-savvy with the ability to speak confidently with customers, while navigating a CRM system and entering data accurately in real time What You Need: High School Diploma, GED, or equivalent At least 1 year of experience in a customer-oriented role, such as retail, food service, call center, telemarketing, etc. Schedule Availability: Must be available to work four weekday shifts plus one weekend shift Call center operating hours: Mon-Fri 8am-11pm, Saturday 8:30am-8pm, Sunday 9am-7pm Why Window Nation? Growth Opportunities - We promote from within! Paid Training - Get equipped for success from Day One Supportive Team Culture - Work hard and win together No experience in lead generation or sales? No problem! If you've worked in customer service or in a fast-paced environment, we'll train you to succeed Ready to launch your career? Apply today! Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.