Call Center Agent jobs at Champion Window - 36 jobs

Overview Salary: $51,000 - $64,000 Annually Summary: The Cement Dispatch & Customer Service Representative will interact with customers, vendors and company operations with a professional and service orientation. Our dispatch team processes all orders, determines vendor/haulers selection, maintain relationships with suppliers, all while maintaining necessary information in the proper system for the billing and payment process. This position will work directly with haulers, customers and vendors/suppliers to ensure highest levels of service, satisfaction and profitability. Principal Duties and Responsibilities: Dispatch: • Process customer, driver and hauler inquiries and orders using dispatch system • Determine best delivery methods and negotiate rates directly with vendors and customers • Solicit and schedule orders in a timely and efficient manner • Schedule trucks to maximize efficiency and profitability • Manage hauler relationships, paperwork collection and order processing • Work with customers to adjust truck demand to meet proper delivery rate • Determine callouts for the next day Global Responsibilities: • Regular attendance and physical presence at work is an essential function of this position • This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs Qualifications: Education/Specialized Knowledge/Professional Certifications: • High School Diploma or equivalent required • Extensive knowledge of the Chicagoland & NWI/WI area Experience: • Minimum of 2 years of dispatch experience Skills/Abilities: • Ability to read, write, and speak Spanish and Polish preferred • Ability to make quick decisions that meet established goals when under pressure • Read and understand maps • Remain calm in high pressure situations • Communicate effectively with a wide variety of customers and an effective problem solver • Good computer skills and general knowledge of Sales and Dispatch software (should this be listed under experience instead?) Benefits Information At Ozinga, we care about the well-being of our team members both in and out of the workplace. That's why we're proud to offer a comprehensive benefits package designed to support your health, financial security, and overall quality of life. Our benefits include: • Medical, Dental, and Vision Insurance - Protecting your health and providing peace of mind. • Retirement Plan Options - Helping you build a secure future. • Voluntary Benefits - Helping you to cover unexpected expenses. • Work-Life Balance - Supporting flexibility so you can thrive in every area of your life. • Employee Assistance Program - Offering confidential support for personal and professional challenges. • Wellness Program - Promoting a healthy lifestyle through resources and incentives. We believe that when our co-workers feel their best, they can do their best. Join us and experience the difference of working for a company that values you! Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.

Overview Salary: $51,000 - $64,000 Annually Summary: If you thrive in fast-paced environments, enjoy solving real-time puzzles, and take pride in keeping people and projects moving, this role may be for you. As a Dispatch & Customer Service Representative, you play a critical role in coordinating the timely delivery of concrete from our plants to job sites. You'll be the central point of communication-balancing customer needs, driver schedules, plant capacity, and safety requirements-to ensure each pour happens smoothly, efficiently, and on time. This is a hands-on, high-responsibility role that requires focus, flexibility, and a strong sense of ownership. The days can be long, construction schedules don't always follow a 9-5, and Saturday availability is required as part of supporting active job sites. In return, you'll be part of a team that values reliability, teamwork, and delivering on commitments. Principal Duties and Responsibilities: • Coordinate and dispatch concrete deliveries using computerized dispatch systems to ensure timely, accurate, and cost-effective service • Schedule company trucks and tender loads to outside carriers as needed to meet customer demand • Provide excellent customer service by taking orders, confirming delivery details, and recommending products or solutions to support job performance • Monitor deliveries in real time and proactively adjust schedules to minimize delays, downtime, and disruptions • Maintain constant communication with drivers, plant managers, and operations teams to resolve issues quickly and keep operations running smoothly • Ensure compliance with DOT regulations and company safety policies related to driver hours, equipment use, and delivery standards Qualifications: • 911 Dispatch experience strongly preferred; high-pressure dispatch environments are a plus • Minimum of 3 years of relevant work experience, ideally in concrete, construction, logistics, or a similar fast-paced industry • Strong multitasking skills with the ability to stay calm, organized, and decisive under pressure • Solid math skills and attention to detail for order entry, load coordination, and scheduling • Clear, confident communicator who can work independently and collaborate effectively across teams • Comfortable with extended hours during peak operations and flexibility to work Saturdays as required Benefits Information: At Ozinga, we care about the well-being of our team members both in and out of the workplace. That's why we're proud to offer a comprehensive benefits package designed to support your health, financial security, and overall quality of life. Our benefits include: • Medical, Dental, and Vision Insurance - Protecting your health and providing peace of mind. • Retirement Plan Options - Helping you build a secure future. • Voluntary Benefits - Helping you to cover unexpected expenses. • Work-Life Balance - Supporting flexibility so you can thrive in every area of your life. • Employee Assistance Program - Offering confidential support for personal and professional challenges. • Wellness Program - Promoting a healthy lifestyle through resources and incentives. We believe that when our co-workers feel their best, they can do their best. Join us and experience the difference of working for a company that values you! Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.

Overview Salary: $51,000 - $64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations while using the most efficient and cost-effective processes possible. This position involves computerized dispatching of company trucks and tendering of loads to outside trucking companies. Principal Duties and Responsibilities: Customer Service: • Receives customer order from order taker or telephone call • Effectively communicates with customer for information to determine proper quantity, mix, delivery time and job site location for each order. Also makes note of any special or unusual customer requests • Suggests value-added products to customers to enhance product performance based on the nature of the customer's job • Enters the customer order timely, accurately, and completely into the dispatch system • Advises customer of any potential issues/concerns regarding product order such as load limits, scheduling conflicts, vehicle weight limitations, etc. Dispatching: • Schedules mixer trucks to ensure maximum utilization and efficiency while meeting the needs and expectations of customers • Generates accurate and complete delivery tickets to the plant manager in a timely manner • Communicates with mixer drivers, plant managers, production managers and operations manager on a frequent and regular basis to avoid or address issues, concerns, or problems • Monitors mixer truck status on a constant basis to ensure customer satisfaction and maximum equipment and labor utilization • Works closely with operations to ensure drivers are in compliance with local, state and federal DOT guidelines and regulations • Works closely with remote dispatch offices to move equipment and people to meet customer demands. • Attends sales meetings to get/give information regarding scheduling of plants and equipment to meet customer needs • Adjusts dispatch schedule as needed to reflect current and accurate information • Communicates with plant manager daily to advise of mixer driver start and finish times Global Responsibilities: • Regular attendance and physical presence at the office or jobsite is an essential function of this position, this would not apply if specifically hired to work remotely • This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs Qualifications: Education/Specialized Knowledge/Professional Certifications: • High School Diploma or equivalent required • Knowledge of geographic area where dispatching is strongly preferred Experience: • Minimum three years of work experience required with construction or concrete industry experience preferred • Experience working with personal computer Skills/Abilities: • Demonstrated ability to work with basic mathematics to include addition, subtraction, multiplication, and division (including fractions) • Must be able to read, write, speak, and understand English • Ability to read and interpret maps and directions • Effective oral and written communication skills • Ability to handle multiple competing tasks • Ability to work independently and with minimal supervision Working Conditions: • Professional environment within a climate-controlled office environment • Extended eye exposure to CRT screen • Long hours may be required as business deems necessary • Possible early morning start times according to the season or weather demands • Customer contact may result in stressful situations Physical Requirements: • Extensive radio and phone communication • Extended periods of sitting in chair, occasional standing, bending, kneeling, stooping, reaching, grabbing, and pulling • Frequent use of fingers, wrists, and hands to enter data using a keyboard • Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Benefits Information At Ozinga, we care about the well-being of our team members both in and out of the workplace. That's why we're proud to offer a comprehensive benefits package designed to support your health, financial security, and overall quality of life. Our benefits include: • Medical, Dental, and Vision Insurance - Protecting your health and providing peace of mind. • Retirement Plan Options - Helping you build a secure future. • Voluntary Benefits - Helping you to cover unexpected expenses. • Work-Life Balance - Supporting flexibility so you can thrive in every area of your life. • Employee Assistance Program - Offering confidential support for personal and professional challenges. • Wellness Program - Promoting a healthy lifestyle through resources and incentives. We believe that when our co-workers feel their best, they can do their best. Join us and experience the difference of working for a company that values you! Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.

Ecommerce Administrator - Customer Service Representative -25002396 Description Linde Gas & Equipment Inc. Ecommerce Administrator - Customer Service Representative Location: Cahokia, IL Linde Gas & Equipment Inc. is seeking an Ecommerce Administrator - Customer Service Representative to join our team! The Ecommerce Administrator-Customer Service Representative is responsible for performing system administration and customer service activities in support of www. lindeus. com. in a call center environment with the objective to create a better overall customer experience. What we offer you! · Competitive compensation· Comprehensive benefits plan (medical, dental, vision and more)· 401(k) retirement savings plan· Paid time off (vacation, holidays, PTO) Employee discount programs· Career growth opportunities· Additional compensation may vary depending on the position and organizational level What you will be doing: Ecommerce Administrator Responsibilities· Approving product content for publication· Linking new accounts from customer request access form· SharpSpring tagging of location-based leads· Blog email blast auto reply cleanup· Managing branch details in Yext, Global Locations List and www. lindeus. com. · Managing Yext suggestion report - publishers· Distributing RFQ leads· Other duties as assigned Customer Service Representative Responsibilities· Resolve customer inquiries coming in via phone, email or chat with regards to website accounts, website usability, website orders· Will be responsible for supporting all aspects of the ecommerce business including but not limited to customer service activities such as order fulfillment, returns processing, quality, etc. with an emphasis on first call resolution· Performs at a high level to meet contact center performance metrics· Other duties as assigned Qualifications What makes you great: · High School diploma or equivalent required· Associate degree preferred· Minimum of 2-4 years of Customer Service or In Store Sales experience required· Industrial gas or welding experience strongly preferred, minimum of 5 years· Internal Linde system experience preferred· Strong computer skills and efficiency in JDE, Excel and Outlook· Strong oral and written professional communication skills· Ability to work with others and communicate effectively including remote collaboration and/or prior work from home experience a plus· Ability to adapt to ongoing changes in responsibility, scope and work processes as call center environments grows and expands· Ability to multi-task in high-paced, call center work environment· Ability to work independently and be self-motivated· Willingness to adapt to flexible work hours depending on evolving situation created by launch of new website· Willingness to take ownership of customer inquiries to resolution· Builds effective relationships with internal customers/co-workers Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U. S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1Primary Location Illinois-CahokiaSchedule Full-time Job - Admin & FacilitiesUnposting Date Ongoing

Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth. Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That s why Helitech has been the employer of choice for over 35 years since 1987. Position Overview: We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Appointment Center Department. Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance. Position Qualifications Previous experience in sales or customer service is preferred Strong communication and interpersonal skills Experience using CRM systems, multiple displays and typing experience Ability to work in a fast pace, target driven environment; Must be able to multi-task Professional demeanor and will to succeed Responsibilities include: Inbound/Outbound Calls Communicating with customers via live chat, text, & email Transcribing company voicemails Scheduling sales & service appointments Calendar Consolidation & logistics Other miscellaneous tasks assigned by your supervisor or manager Compensation & Benefits: $18/hour with bonus opportunity that averages $500-$600 per month Health, Dental, and Vision insurance 401(k) with company match Paid vacation and holidays Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.

With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set. Job Description Entry Level Customer Service and Sales Representatives are quickly promoted into leadership positions in which they are groomed for management. Responsibilities in Entry Level Customer Service and Sales Include: Assisting in the daily growth and development of our company Assisting with efforts of new business acquisition Expertly managing the needs of external customers Developing strong leadership and interpersonal skills Direct retail sales of goods or services to new prospects Attending team meeting and sharing best practice with colleagues The successful candidate will not only benefit from a guaranteed base salary, bonuses, uncapped commission structure, but will also have an exciting, fast-paced working atmosphere. On top of that, they will also receive superb career development opportunities. FULL PAID TRAINING IS PROVIDED. This is NOT a 100% commission job. Our reps are GUARANTEED a paycheck every week. Our company does not participate in any door to door sales, business to business sales, multi-level marketing, telemarketing, inside sales, or cold calling. Everything we do is inside major retail stores. Qualifications Requirements Customer Service, Sales, Retail, or Marketing Experience? We are looking for the following education/experience in our Customer Service / Sales / Business Development position: Must have outstanding communication skills Be self-motivated Competitive Mindset Must be willing to work Full Time Bachelor's Degree or Associate's Degree preferred but not required Desire to develop oneself Success-driven Leadership This is a FULL-TIME, ENTRY-LEVEL position. Experience is not necessary but any background in the following is a huge plus: - Customer Service - Retail - Sales - Restaurant - Marketing - Advertising - Public Relations - Management - Shift Lead or Team Lead Additional Information All your information will be kept confidential according to EEO guidelines.

With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set. Job Description Entry Level Customer Service and Sales Representatives are quickly promoted into leadership positions in which they are groomed for management. Responsibilities in Entry Level Customer Service and Sales Include: Assisting in the daily growth and development of our company Assisting with efforts of new business acquisition Expertly managing the needs of external customers Developing strong leadership and interpersonal skills Direct retail sales of goods or services to new prospects Attending team meeting and sharing best practice with colleagues The successful candidate will not only benefit from a guaranteed base salary, bonuses, uncapped commission structure, but will also have an exciting, fast-paced working atmosphere. On top of that, they will also receive superb career development opportunities. FULL PAID TRAINING IS PROVIDED. This is NOT a 100% commission job. Our reps are GUARANTEED a paycheck every week. Our company does not participate in any door to door sales, business to business sales, multi-level marketing, telemarketing, inside sales, or cold calling. Everything we do is inside major retail stores. Qualifications Requirements Customer Service, Sales, Retail, or Marketing Experience? We are looking for the following education/experience in our Customer Service / Sales / Business Development position: Must have outstanding communication skills Be self-motivated Competitive Mindset Must be willing to work Full Time Bachelor's Degree or Associate's Degree preferred but not required Desire to develop oneself Success-driven Leadership This is a FULL-TIME, ENTRY-LEVEL position. Experience is not necessary but any background in the following is a huge plus: - Customer Service - Retail - Sales - Restaurant - Marketing - Advertising - Public Relations - Management - Shift Lead or Team Lead Additional Information All your information will be kept confidential according to EEO guidelines.

With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set. Job Description Skyline Management is looking for a self-motivated, goal oriented, and ambitious individual to join our team in an Entry-Level customer service and sales position with opportunity for rapid advancement into recruiting, team leadership, and direct personnel management in the Dundee area. Skyline Management specializes in face to face, INSIDE sales and customer service for some of the largest, most well-respected brands in the world. Because this is inside marketing & sales, our customers come to us - so no outside or door to door sales are involved. We believe in 100% internal, merit-based promotions from entry-level to management - so every member of our team must begin in sales / marketing and has an equal opportunity to advance into HR, recruiting, and management. Growth Opportunities As an Entry-Level customer service and sales representative, your primary responsibilities will include face to face inside customer service and sales representing major brands in big box stores. We quickly promote and train high performers in the areas of: •Recruiting •Sales support and training •Office management •HR •Social Media Management •Business administration. As a growing organization that has expanded over 300% since 2009, we also provide partnership opportunities for our managers and travel/training opportunities for our top performers. Please be sure to inquire if you are selected for an interview! Job Requirements If you are: •Lazy •Unmotivated •Boring •Looking for a Desk Job With No Advancement •Devoid of Personality, a Sense of Humor, and/or the Ability to Take a Joke . . . Please do not apply, as these traits are contagious, and we would prefer not to catch them. Plus, we would find out anyway, and we might as well save ourselves the time. Ideal candidates must possess: •Strong interpersonal skills. •A positive, stellar attitude. •A strong desire to win and be the best. •A love of adventure. •Mental Toughness and Resilience •A desire to have FUN at work - while you work harder than anyone else you know. A four-year degree is preferred but not required. If you don't have your degree, but you still feel like you are a great fit, we encourage you to take a leap and apply! We are looking to fill openings IMMEDIATELY. Please APPLY NOW through CareerBuilder, and your resume will be reviewed by our Human Resources Manager. Good luck, and to those of you who meet the criteria, we can't wait to meet you! Additional Information All your information will be kept confidential according to EEO guidelines.

Linde Gas & Equipment Inc. Customer Solutions Specialist Linde Gas & Equipment Inc. is seeking a dependable Customer Solutions Specialist to join our team! The Customer Solutions Specialist is responsible for performing customer service activities in a call center environment with the objective to create a better overall customer experience. Customer Solutions Specialists receive and handle all incoming customer inquiries; taking complete ownership of issue(s) until the customer's goal and/or need is achieved. What we offer you! * Competitive pay * Comprehensive benefit plan (medical, dental, vision and more) * 401(k) Retirement Savings Plan * Paid time off (vacation, holidays, PTO) * Employee Discount Programs * Career growth opportunities * Pay range: $18.57 - $27.24 hourly (commensurate with experience) What you will be doing: * · Maintains ongoing relationship with regional customers and sales staff by answering incoming calls, correcting order issues, processing customer orders, and resolving customer product or service issues. * · Processes sales orders and order changes and confirms shipment/delivery dates and cancellations. * · Provide specialty gas/supplies sales and support to customers, other Customer Solutions Specialists, as well as our outside sales team. * · Uses business software systems to retrieve customer information, verify inventory levels and process orders. * · Verifies customer credit status and completes necessary paperwork to issue credits or debits. * · Provides quotes and assistance to sales force and management within set parameters. * · Suggests additional and/or alternative products and services to meet customer needs, following established pricing guidelines. * · Provides customers with informational materials such as sales brochures, marketing flyers, etc. * · Responsible for phone inquiries for service calls and part orders. * · Builds and maintains effective working relationships with all internal Linde customers. * · Performs at a high level to meet call center performance metrics. * · Outsources products and goods from internal and external locations. * · Other duties as assigned. What makes you great: * · High School Diploma required, college or equivalent experience preferred * · Minimum of 2 - 4 years of customer service or in store sales experience required * · Prior industry experience including knowledge of current company products (hardgoods and welding supplies, industrial gas, specialty gas and medical gas) required * · Hands on experience in Specialty Gas/Hydrocarbon industries, required * · Strong computer skills, including Microsoft applications and Lotus Notes * · Excellent verbal and written communications skills * · Proficiency in computer systems and computers applications * · Strong verbal and written communication skills * · Demonstrated ability to work independently and be self-motivated * · Ability to work flexible hours Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at **************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Customer Care Specialist - Wholesale Horticulture (Full-Time) Company: Devroomen Bulbs Join Our Team and Help Us Make the World Bloom We're looking for a Customer Care Specialist to join our team in the wholesale flower bulb and horticulture industry. If you thrive in a fast-paced, detail-oriented environment and love working with people, this is the role for you! This full time, onsite position supports our professional customers - landscapers, growers, and garden centers - across the country. You'll be an essential part of a small, collaborative team that takes pride in high-quality service, relationships, and reliability. Responsibilities * Provide exceptional customer service via phone and email * Manage incoming calls and route inquiries professionally * Support B2B customers with order status, product information, and issue resolution * Identify upsell opportunities through customer relationships * Collaborate with sales and production teams to resolve inventory or order issues * Prepare and mail sales materials, bid books, and promotional content * Maintain accurate customer records and perform general administrative tasks * Assist walk-in and online customers with professionalism and a friendly attitude Requirements * Strong verbal and written communication skills * Excellent customer relationship and problem-solving abilities * Proficiency in Microsoft Office (Excel, Word, Outlook) * Detail-oriented and organized with the ability to multitask * Experience in B2B sales or customer service is preferred * Professional, reliable, and a positive "can-do" attitude * Must pass a background check What We Offer * A supportive, team-driven work environment * Opportunities for career growth and advancement * Work that connects you to nature and horticulture * Competitive pay and recognition for your contributions * A company that values quality, integrity, and people * A generous benefit package Ready to Grow with Us? We'd love to meet you if you're passionate about helping customers and excited to be part of a company where your work matters. Apply Now - Help us grow beautiful landscapes, one customer at a time. Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at Phone: ************** Email: ********************* Equal Opportunity Employer, including disabled and veterans. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English - Spanish - Arabic - Chinese English - Spanish - Chinese If you want to view the Pay Transparency Policy Statement, please click the link: English To see other positions, click here.

Linde Gas & Equipment Inc. Customer Solutions Specialist Linde Gas & Equipment Inc. is seeking a dependable Customer Solutions Specialist to join our team! The Customer Solutions Specialist is responsible for performing customer service activities in a call center environment with the objective to create a better overall customer experience. Customer Solutions Specialists receive and handle all incoming customer inquiries; taking complete ownership of issue(s) until the customer's goal and/or need is achieved. What we offer you! Competitive pay Comprehensive benefit plan (medical, dental, vision and more) 401(k) Retirement Savings Plan Paid time off (vacation, holidays, PTO) Employee Discount Programs Career growth opportunities Pay range\: $18.57 - $27.24 hourly (commensurate with experience) What you will be doing: · Maintains ongoing relationship with regional customers and sales staff by answering incoming calls, correcting order issues, processing customer orders, and resolving customer product or service issues. · Processes sales orders and order changes and confirms shipment/delivery dates and cancellations. · Provide specialty gas/supplies sales and support to customers, other Customer Solutions Specialists, as well as our outside sales team. · Uses business software systems to retrieve customer information, verify inventory levels and process orders. · Verifies customer credit status and completes necessary paperwork to issue credits or debits. · Provides quotes and assistance to sales force and management within set parameters. · Suggests additional and/or alternative products and services to meet customer needs, following established pricing guidelines. · Provides customers with informational materials such as sales brochures, marketing flyers, etc. · Responsible for phone inquiries for service calls and part orders. · Builds and maintains effective working relationships with all internal Linde customers. · Performs at a high level to meet call center performance metrics. · Outsources products and goods from internal and external locations. · Other duties as assigned. What makes you great: · High School Diploma required, college or equivalent experience preferred · Minimum of 2 - 4 years of customer service or in store sales experience required · Prior industry experience including knowledge of current company products (hardgoods and welding supplies, industrial gas, specialty gas and medical gas) required · Hands on experience in Specialty Gas/Hydrocarbon industries, required · Strong computer skills, including Microsoft applications and Lotus Notes · Excellent verbal and written communications skills · Proficiency in computer systems and computers applications · Strong verbal and written communication skills · Demonstrated ability to work independently and be self-motivated · Ability to work flexible hours Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at **************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Job Description ChicagoSigns.com is looking for someone with experience with signage to join the team. This will be a client touching position so the right candidate will have some experience with signage materials, builds, and installations but also a background in customer service. Responsibilities: Responsible for following signage leads and communicating with customers about potential projects, and then bringing those leads to project completion. Should be able to talk clients through the process and explain materials, installation techniques, and requirements for successful projects. You will be responsible for art management (but not creation), quoting with vendors, and determining project scopes based on client needs and additive manufacturing constraints. You will have to facilitate install coordination and availability, shipping, parcels, etc. Preferred Skillset: -Must be able to work Independently as well as with a team -Must be able to work in fast pace environment with deadlines -Proficient in Adobe Illustrator preferred -Ability to read and create basic construction drawings -Understanding of exterior and interior signage materials and additive manufacturing techniques -Ability to communicate with and guide customers on projects, and discuss technical specs with manufacturers and installers -Ability to source and quote projects from vendors, existing knowledge of industry vendors a plus If you have familiarity with signage from banners to Channel lettering, have customer service experience we want to hear from you! Compensation includes Competitive Base Pay Bonus based on performance Paid time off Health Benefits (after 90 days) Powered by JazzHR hz TwCgDytg

Customer Service Representative - Industrial Products-25001772 Description Linde Gas & Equipment Inc. Customer Solutions SpecialistLocation: Cahokia, ILLinde Gas & Equipment Inc. is seeking a dependable Customer Solutions Specialist to join our team! The Customer Solutions Specialist is responsible for performing customer service activities in a call center environment with the objective to create a better overall customer experience. Customer Solutions Specialists receive and handle all incoming customer inquiries; taking complete ownership of issue(s) until the customer's goal and/or need is achieved. What we offer you!Competitive pay Comprehensive benefit plan (medical, dental, vision and more)401(k) Retirement Savings PlanPaid time off (vacation, holidays, PTO) Employee Discount ProgramsCareer growth opportunities Pay range: $18. 57 - $27. 24 hourly (commensurate with experience) What you will be doing:· Maintains ongoing relationship with regional customers and sales staff by answering incoming calls, correcting order issues, processing customer orders, and resolving customer product or service issues. · Processes sales orders and order changes and confirms shipment/delivery dates and cancellations. · Provide specialty gas/supplies sales and support to customers, other Customer Solutions Specialists, as well as our outside sales team. · Uses business software systems to retrieve customer information, verify inventory levels and process orders. · Verifies customer credit status and completes necessary paperwork to issue credits or debits. · Provides quotes and assistance to sales force and management within set parameters. · Suggests additional and/or alternative products and services to meet customer needs, following established pricing guidelines. · Provides customers with informational materials such as sales brochures, marketing flyers, etc. · Responsible for phone inquiries for service calls and part orders. · Builds and maintains effective working relationships with all internal Linde customers. · Performs at a high level to meet call center performance metrics. · Outsources products and goods from internal and external locations. · Other duties as assigned. Qualifications What makes you great:· High School Diploma required, college or equivalent experience preferred· Minimum of 2 - 4 years of customer service or in store sales experience required· Prior industry experience including knowledge of current company products (hardgoods and welding supplies, industrial gas, specialty gas and medical gas) required· Hands on experience in Specialty Gas/Hydrocarbon industries, required· Strong computer skills, including Microsoft applications and Lotus Notes· Excellent verbal and written communications skills· Proficiency in computer systems and computers applications· Strong verbal and written communication skills· Demonstrated ability to work independently and be self-motivated· Ability to work flexible hours Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at www. lindeus. com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. Primary Location Illinois-CahokiaSchedule Full-time Job - Sales & MarketingUnposting Date Ongoing

Job Description Job Summary: The Sales Center Customer Representative is responsible for all aspects of customer care, ensuring the highest level of professionalism and customer service. This role involves answering customer questions via phone and email, addressing, and resolving customer issues, entering orders into the system, and following up to ensure customer satisfaction. The representative follows established procedures to provide answers or refers calls to appropriate staff, handling typical questions focused on order status, product information, account status, pricing, and services. Major Responsibilities/Activities: Customer Interaction: Field inbound customer service support calls, often during periods of high volume. Take sales calls, offer required upsells, make compelling offers, present appropriate alternatives, and ask for the sale. Act as a liaison to the sales team and share leads. Apply active listening skills, interject, and paraphrase appropriately to best understand the customer's needs and wants. Provide knowledgeable answers to questions about products, pricing, and availability. Help customers navigate the website and place orders online. Work with customers to resolve product returns, shipping inquiries, and order status questions. Answer questions from customers or individuals on how a product operates or direct them to the appropriate person. Order and Inventory Quote Management: Process orders in a fast-paced environment. Edit orders received for price and specifications. Inform customers of unit prices, shipping dates, anticipated delays, and any additional information needed. Accurately enter data into the computer system. Record or file copies of orders received. Follow up on orders to ensure delivery by specified dates. Compute price, discount, and shipping charges as required. Receive and check customer complaints. Confer with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. Make sure that quotes are processed through the quoting process in a timely manner. Type quotes and maintain files for all processed quotes. Responsible for sending new pricing, with the correct multiplier, to all customers. Administrative Support: Perform various administrative support tasks including invoicing, filing, payment processing, customer account creation maintenance, and validating special orders to factory records. Compile statistics and prepare various reports for management, as needed. Additional Duties: Troubleshoot customer service problems. Work with internal departments to meet customer needs. Perform other related job duties as assigned. Minimum Requirements: High School Diploma One year of professional customer service experience preferred but not required Experience in a manufacturing or garage door industry preferred Essential Mental/Physical Functions: Read and interpret documents such as procedure manuals, work instructions, software manuals. Write routine reports and correspondences. Speak and communicate well with customers. Perform basic mathematical functions including add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals and must also be able to calculate percentages. Complete tasks on time ensuring that Customer Service does not create delays in production because of missed cut-offs. Become familiar with all products lines and customer base. Become familiar with the computer system (SAP) and be able to input and retrieve data. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for specific periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds for files. The performance of this position may occasionally require exposure to the warehouse areas, therefore, he or she should be physically able to safely maneuver in that environment. Who we are Hörmann is a premier manufacturer of garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability, and integrity. We offer a team-centered environment, where each member's unique knowledge, skills, abilities, and efforts define our success as a company. As an international corporation Hörmann LLC prizes diversity in all positions; therefore, candidates with second language ability especially in Spanish or German will be given additional consideration; however, fluency in English is required. Hörmann is an Equal Opportunity Employer with a diverse employment environment. Hörmann is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws. Additional Comments Hörmann offers a comprehensive, competitive benefit package including medical, dental, vision, life, and supplemental insurance plans, 401(k) with employer match, as well as vacation and holiday pay. Hörmann is a drug-free workplace. All offers of employment will be contingent on successfully passing a criminal background check and a pre-employment drug test.

Green Acres Lawn Care is a fast growing lawn care, enhancement, and pest control company serving Belvidere, Rockford, and the surrounding area. We have been in business for 20 years, serving over 3000 clients. At Green Acres Lawn Care & Landscaping, we select high-quality people who LOVE the outdoors and take great pride in quality workmanship. Our company is growing by 100's of new clients per year. There is a lot of opportunity to move up if you learn new skills, provide great quality and work hard. This is a full time all year round position. Benefits: Company matched 401K Paid holidays Paid vacation Supportive and friendly environment - we want you to be successful! Great company culture - our employees almost never quit! We will put you through any kind of training you want to help you grow your knowledge and advance within the company. Your experience, customer service, work ethic and ability to take on new tasks will determine your pay. Responsibilities: You will often be the first point of contact for potential clients, and you must be able to provide support to existing clients. You must be comfortable answering the phone, emailing, and interacting with clients in person. This position requires time spent in and outside of the office. Type and send sales letters through both email and mail Follow up on estimates and close sales leads Measure properties using online tools as well as measuring wheels Writing detailed proposals Ensure details of jobs sold and/or any customer concerns are clearly communicated to the team Document details of all client interactions Process invoices and payments Requirements: Must be organized Basic computer knowledge required Must be familiar with email, and able to quickly learn other programs including our CRM and Google Products To learn more about Green Acres Lawn Care, click here: *************************************** We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description Green Acres Lawn Care is a fast growing lawn care, enhancement, and pest control company serving Belvidere, Rockford, and the surrounding area. We have been in business for 20 years, serving over 3000 clients. At Green Acres Lawn Care & Landscaping, we select high-quality people who LOVE the outdoors and take great pride in quality workmanship. Our company is growing by 100's of new clients per year. There is a lot of opportunity to move up if you learn new skills, provide great quality and work hard. This is a full time all year round position. Benefits: Company matched 401K Paid holidays Paid vacation Supportive and friendly environment - we want you to be successful! Great company culture - our employees almost never quit! We will put you through any kind of training you want to help you grow your knowledge and advance within the company. Your experience, customer service, work ethic and ability to take on new tasks will determine your pay. Responsibilities: You will often be the first point of contact for potential clients, and you must be able to provide support to existing clients. You must be comfortable answering the phone, emailing, and interacting with clients in person. This position requires time spent in and outside of the office. Type and send sales letters through both email and mail Follow up on estimates and close sales leads Measure properties using online tools as well as measuring wheels Writing detailed proposals Ensure details of jobs sold and/or any customer concerns are clearly communicated to the team Document details of all client interactions Process invoices and payments Requirements: Must be organized Basic computer knowledge required Must be familiar with email, and able to quickly learn other programs including our CRM and Google Products To learn more about Green Acres Lawn Care, click here: *************************************** We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Here at RiverStone Group, we have spent the last 125+ years working to be the best at what we do. Through our various high quality construction aggregate products, we provide the building blocks used to construct and beautify the homes, schools, and businesses people in our community encounter every day! RiverStone Group, Inc., is seeking candidates for a part-time Customer Service Associate to operate the truck scale and perform various office duties at its Valley Plant near Abingdon, IL. The candidate selected to fill this position will work on an as-needed basis when our full time Customer Service Associate is unavailable. This position would be ideal for a retired/semi-retired person looking for a little something extra. Customer Service Associate Job duties include: * Processing of customer and job information into the product sales system * Use of an electronic ticketing system to manage customer transactions * Assist with recordkeeping and other administrative tasks The ideal Customer Service Associate candidate will have: * Strong customer focus * Experience with a multi-line phone system * Sound computer and math skills * Ability to multi-task in a fast paced environment Previous experience is a plus, but training will be provided to the right candidate. RiverStone Group offers a competitive rate of pay. This is a great time to join our team. If this Customer Service Associate description sounds like you, apply today! Pre-employment drug screen, physical, and background checks required. RiverStone Group is an EO-Affirmative Action employer for all, including Women, Minorities, Veterans, and Individuals with disabilities.

We are seeking Customer Service Maintenance Technician who will be responsible for safely maintaining/servicing (with occasionally installing/removing) of various types of bulk liquid and gaseous cryogenic supply systems (Nitrogen, Argon, Oxygen, CO2, and Hydrogen). Individual will be required to respond to service calls as well as performing supply system inspection and preventative maintenance on assigned accounts. This will require continuous compliance of all company/industry specific safety policies, without exception. Has the experience and be able to communicate/correspond professionally with counterparts, customers, vendors, and Linde sales department. Be proficient in with the following\: Microsoft Outlook, Microsoft Word, Excel, PowerPoint, internet searches, smart phones and tablet data entry devices. Tech typically works an 8 hour per day and will on call 24 hours unless scheduled off. All work is outdoors in all-weather all year long. Day travel required with the occasional overnight stay, utilizing Linde issued service vehicle, in the following areas\: NW IN and NE IL area and the surrounding states in the Midwest territory. Applicant must be capable of operating service vehicle and have a clean driving record, with knowledge in the practice of defensive driving technique. Applicant must display habits such as being a self-starter, capable of multitasking, possess time management skills, and capable of planning their overall work order priorities. Already displays the ability to communicate professionally with management, sales, the call center, and customers. Candidates will train at the Linde National Training Center, located in East Chicago, Indiana as well as on the job training from senior technicians. Training consists of several one-week college level courses in a classroom format that require completion of prerequisites prior to actual training class. This will require overnight stays for the duration of the class. We require our employee's to be team players, ingrained into our everyday safety culture, and to possess integrity. The following experience and core competencies would be highly beneficial for this position: Being able to read prints, understand P&ID's, materials of construction, layout and installation drawings. Instruct and supervise outside personnel, such as\: crane, electrical, and mechanical contractors. Brazing, soldering, pipefitting, and/or TIG-MIG and stick welding. Electrical trouble shooting capabilities. Troubleshooting/service experience/knowledge of\: regulators, solenoids, check valves, different types of mechanical valves (both manual and automatic/solenoid), gas analyzers, piping and fittings, pressure relief devices, and rupture discs, honest and trustworthy. Familiarization with various cryogenic storage vacuum systems, mixers, and vaporizers Capable of troubleshooting reciprocating and centrifugal pump systems, analysis pump electrical control panels. Knowledgeable regarding pressure testing procedures. Knowledgeable regarding the cleaning procedures for components in oxygen service. Maintain stock of needed parts and supplies for service vehicle. Qualifications: High School Diploma/GED. Entry level - 3+ maintenance, repair of mechanical and electrical systems. Must be technology savvy and have the ability to use the above-mentioned software and devices. Technician must live within the following counties in Indiana\: Lake, Porter, Newton; or within the following counties in Illinois: Cook. About Linde\: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company and its products and services, please visit ************** We offer a comprehensive competitive benefits package including paid holidays and vacation, health, dental, disability, life insurance, 401(k) (with matching), and pension benefits. At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. Linde thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview will be contacted. Pay commensurate with experience. #LI-MM1

Full-time Description Purpose: Efficiently serve customers in a courteous & cordial manner and solicit additional sales, which insure customer satisfaction and maximum efficiency for the business. Coordinate activities and cooperate with other departments of the business to best serve the needs of the customer (external and internal). Sell the company parts, labor and whole goods service at all times. This is a safety-sensitive position and it's expected that the employee will conduct themselves in a safe manner and comply with all safety policies. Essential Functions: Handle customer phone calls and walk in traffic relating to parts sales, inquires and technical assistance. Assist customers by properly identifying needed items by using manufacturer/vendor parts catalogs or computer business system. Fill customer orders, price items and print sales tickets. Handle payment arrangements at time of sale for any non-credit accounts via cash, check or credit card. Ensure that the customer, technician or salesman receives the correct part and on time, as promised. Ensure high quality level of service provided to both outside customers and internal customers. Study and stay current on new products, bulletins and catalogs. Be complete and accurate in entering all transactional information in the corporate business system in a prompt, efficient and timely manner. Assist in cycle counting and annual physical inventory. Document and correct discrepancies between inventory records and actual shelf quantities. Ensure all returned and warranty parts are properly tagged in order to recover full credit from the vendor. Assist in purchasing parts & supplies for proper inventory levels for all departments. Assist in handling shipping and receiving effects to ensure timely processing & delivery. Conform to policy on special ordering of parts. Assist Department Manager in development of sales promotions and seeking out new business. Non-Essential Functions: Maintain a professional appearance and attitude. Be alert to practices that waste time, utilities, and supplies. Accept other responsibilities as requested. Attend any company, store, and community functions that will benefit the business, when needed. Requirements Minimum Qualifications: A minimum of three years of experience in related field. Prefer mechanical and/or construction equipment knowledge. Excellent communication skills (written and oral) and organizational skills. Must have the ability to multi task and make good decisions. Ability to understand and follow instructions in English. Lift up to 50 pounds. Computer Knowledge using MS Windows programs and familiarity with ERP & CRM systems. The environment is mainly inside; sometimes outside duties are required. This does not list all the duties of the job. You may be asked by supervisor or manager to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this job description at any time. This description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.