Chief Operations Officer - Semiconductor/Electronics
San Jose, CA jobs
About the Company:
The COO will be responsible for the overall revenue leadership and financial results of the company including company revenue, strategy & planning, EBITDA, etc. Responsibilities will include the overall management of the organization while achieving company objectives.
About the Role:
Responsible for full operations of the business and both short term and long term financial results and strategy. Lead key operational and commercial initiatives that drive long-term growth and profitability for the company, responsible for the overall strategic growth of the company. Ensure the business meets expected financial returns. Lead and develop talent of direct report team and within entire organization. Develop yearly strategy and budget and monitor performance against expectations. Define strategy and lead execution of above market profitable sales growth.
Qualifications:
Bachelor's Degree required; MBA highly preferred
10+ years senior operations experience (prefer Public Company background) leading an organization with full P&L growth in semiconductor/electronics or similar background.
Experience overseeing commercial, strategy, business development, operations, and sales for the entire organization
Ability to demonstrate a proven track record of driving change
Experience developing and high performance teams
Strong leadership skills while maintaining a team atmosphere and create employee centric environment
Vice President Talent Acquisition/Development Generative AI
San Jose, CA jobs
Vice President of Talent Acquisition/Development, Culture & Organizational Effectiveness. Generative AI.
Well funded Series B Generative AI Technology Leader that would be responsible for leading the development and execution of organization effectiveness, talent, community relations and culture management programs aimed at advancing our mission and enhancing business results. He or she will partner closely with CLIENT's CHRO and C SUITE to ensure our strategy is in close alignment with the philosophy, framework and strategy set by CLIENT. The leader will partner with CLIENT's leadership team (Functional Directors) to ensure advancement of our values-driven workplace culture and actively plan for, address, and forecast future talent and culture needs, inclusive of change management. He or she will also support communications strategies to create alignment and improve collaboration at all levels.
Minimum Qualifications
· Bachelor's Degree in Business, Human Resources, Organization Development or related degree.
· 10-+ years of relevant work experience in strategic and operational human resources leadership roles with an emphasis on talent acquisition, development, employee engagement, employee experience, organizational effectiveness or related HR discipline. Background in a technology disruption industry is a plus.
· Excellent interpersonal skills, highly collaborative leader with a track record of effectively leading organization change.
· Strong track record of developing, implementing and monitoring broad talent, culture & organization related programs tightly aligned to business and organizational objectives.
· Ability to lead through influence and manage multiple key stakeholders within and outside of the organization.
· Exceptional communication, listening, presentation, influencing skills.
· Strong personal values alignment to Charter's mission, vision and values.
· Proficient with the advanced features of Microsoft Office software products (Word and Excel).
· Willingness to travel.
Preferred Qualifications
· Bachelor's in Business Administration, Human Resources, Organization Development or related advanced degree.
· Track record of establishing strong community relations in alignment with the organization's mission, vision and values.
Major Accountabilities
Organization & Culture
· Plays a key role in ensuring leadership team (functional VP's) effectiveness: planning / setting objectives/ development.
· Leads organization design and change management.
· Advises division leadership team to build the right organization, talent, culture
· Facilitates development and deployment of culture and engagement roadmap in line with CLIENT's mission, vision and values.
· Works to ensure cultural changes are embedded across all levels and in alignment with overall business strategy and outcomes.
· Influences organizational decision-making by developing and utilizing value-added metrics that links talent, culture and people to short and long-term business objectives.
Talent Management & Acquisition
· Implements integrated talent management and acquisition solutions to create competitive advantage that align with and leverage CLIENT's talent framework, philosophy and tools.
· Includes coaching, individual development planning, talent reviews, succession planning and leadership development processes.
· Oversight of succession planning for critical/competitive advantage roles
· Facilitates workforce planning for CLIENT to accurately predict and develop talent pipelines to meet our future workforce needs.
· Conducts learning needs assessments and partners with corporate talent to develop solutions.
· Develops the strategy and has oversight for core learning programs.
· Participates in the selection process for VP/Director/Management level new hires or promotions.
Communications & Community Relations
· Proactively drives effective employee communications and development of key messages in partnership with global leadership team.
· Leads the development of crisis communications plan.
· Responsible for the development and deployment of the community relations strategy in line with the CLIENT community relations philosophy.
Director of Airport Services
Columbus, OH jobs
Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!
We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you're looking to join a growing company led by passionate people committed to being the best - contact us today!
The Spirit of the Position:
The Director of Airport Services for Columbus, OH supports the General Manager with a complete oversight for financials and operations of assigned portfolio to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Director of Airport Services will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio.
Principal Job Duties:
Handle Management Account clients.
Responsible for developing client relationships and business retention.
Ensuring to manage expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.
Lead, direct, and develop team of employees to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline.
Identifying high potential employees to support the organization's continued growth.
Preparation of budgets/monthly reviews of profit/loss by location with assigned portfolio.
Organize and narrate parking management skills for Facilities Managers and Assistant Managers.
Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
Daily, Weekly, Monthly, and Annual financial and operational reports as required.
Managing, planning, scheduling, training, and directing the activities of Facilities Managers and Assistant Managers which may require compliance with the Collective Bargaining Agreements.
Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio (and vice versa).
Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned portfolio.
Participate in labor contract management if applicable to assigned portfolio.
Review and edit proposed parking, staffing, operational and safety guidelines.
Communicate with local police department and emergency management teams regarding operations.
Implementation and completion of other projects, programs, and initiatives that may arise from assigned portfolio operation.
Additional related duties as assigned.
Requirements:
Must have an understanding of P&L's.
Ability to run monthly client reports.
Ability to manage the client-LAZ relationship.
Education
Bachelor's Degree or equivalent work experience.
Experience:
5+ years in Management role.
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
Skills:
Parking management experience of multiple locations is required.
Ability to seek improvement and create an environment of idea sharing and creative problem solving.
Strong customer service skills and abilities.
Ability to be approachable and facilitate coaching conversations with employees and managers.
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
Ability to encourage open expression of ideas and opinions.
Excellent teambuilding and interpersonal skills.
Ability to work independently and multi-task.
Ability to communicate professionally and effectively with all levels of the organization.
Ability to interpret policies, procedures, and standard business practices.
Demonstrates a sense of urgency and timeliness.
Physical Demands:
Willingness to work in the elements - heat, wind, snow, rain, etc.
Ability to lift, push and pull at least 25 pounds.
Ability to stand, walk and run for extended periods of time.
Ability to bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
Director, Ecommerce Business Operations
Pittsburgh, PA jobs
Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!
What We're Looking For:
At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.
GNC is seeking a Director, eCommerce Business Operations to lead the business planning, execution, and optimization of our digital commerce ecosystem. This role will drive operational excellence across all digital platforms, ensuring that our eCommerce strategies align with company objectives and deliver exceptional customer experiences that drive revenue, profitability, and long-term loyalty.
The ideal candidate is a data-driven, process-oriented leader with a strong understanding of digital retail operations, merchandising, fulfillment, and cross-functional collaboration between business, IT, marketing, and supply chain teams.
What You'll Do:
This is a Full-Time Salary Position
The Director, eCommerce Business Operations is responsible for driving operational excellence, process optimization, and cross-functional alignment across the eCommerce business. This role serves as the strategic connector between Digital Operations, Merchandising, Marketing, Supply Chain, Customer Service, and IT to ensure the online business runs efficiently and achieves revenue and customer experience goals. The Director will lead business planning, performance reporting, platform operations, and continuous process improvement across the end-to-end eCommerce ecosystem.
Deliver E-Commerce P&L ensuring channel KPIs aligned to EBITDA goals.
Lead business planning (categories, merchandising mix, promotions) to align to sales targets.
Drive weekly and monthly business reviews with clear variance analysis and partner with teams to identify and prioritize actions.
Map and refine end-to-end eCommerce processes (product setup, content readiness, promotions, checkout flow, fulfillment, returns, etc.).
Serve as primary liaison across cross-functional teams to ensure timely and high-quality execution.
Identify process gaps and lead operational improvement initiatives; drive standardization and documentation.
Optimization recommendations: Partner with marketing, merchandising, and product teams to identify and prioritize actions that improve site performance or profitability.
Forecasting and planning: Collaborate with FP&A and Merchandising on demand or sales forecasting based on historical data, trends, and promotional calendars.
Oversee platform readiness, site operations monitoring, and resolution workflows for issues impacting customer experience (site errors, broken links, search & navigation, latency, etc.).
Partner with Product & Engineering teams to manage release calendars, UAT, and system enhancements.
Work closely with Customer Service and CX teams to address customer friction points, return patterns, and service needs.
Reporting: Build performance dashboards for leadership to enable quick, data-driven decisions.
Optimize product mix, pricing, and promotional strategy to balance growth and margin.
Partner with Merchandising on assortment and inventory alignment to digital demand.
Work with supply chain and finance to optimize fulfillment methods by category to improve customer experience and profitability
Ensure digital KPIs (traffic, conversion, AOV, repeat rate, CAC, and LTV) align to EBITDA goals.
Additional duties as assigned.
Environmental Factors & Working Schedule:
Hybrid work environment, 4 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely.
Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
The noise level in the work environment is usually low/moderate
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
QUALIFICATIONS:
8+ years of experience in eCommerce operations, digital merchandising, digital product, or related analytical/operational roles.
3+ years of people leadership experience.
Proven success managing cross-functional business operations within a retail or direct-to-consumer environment.
Strong understanding of eCommerce systems including CMS, PIM, OMS, ERP, and web analytics platforms.
Highly analytical with the ability to convert insights into operational plans.
Excellent communication skills and ability to work across both technical and business teams.
Strong group facilitation and team building skills.
Excellent written skills required for preparation of process documentation, deliverables, proposals, and statements of work.
Excellent verbal, interpersonal and presentation skills.
Director of Business Operations
Farmingdale, NY jobs
MOSCOT is a five-generation family-owned New York City institution renowned worldwide for its iconic eyewear - The MOSCOT Originals. MOSCOT infuses its unmistakably refined, downtown aesthetic with over 108+ years of eyewear expertise, and unparalleled Craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand, MOSCOT remains, at heart, a neighborhood optical shop.
We are seeking a dynamic, process driven candidate that will be responsible for leading and managing the business operations focused on ensuring efficient execution and productivity optimization across all departments. This person will be responsible for managing complex projects, implementing continuous process improvement programs, and defining standard workflow and processes that will provide efficiency and productivity opportunities. Provide cross functional team leadership, project management, and optimizations for all channels of trade and departments including the Lab and Warehouse operations.
Essential Duties and Job Responsibilities:
Identify and lead key focused projects across the Company to ensure processes, systems and workflows are efficient and optimize productivity for current business needs as well as prepare for future growth opportunities.
Manage and facilitate clear and consistent communication across departments, gaining an understanding of the business needs implementing processing and systems to ensure organizational efficiencies for future growth.
Develop and maintain Master Project Schedules and manage the successful execution of projects so that completion falls within intended timeframes.
Collaborate with the Executive Management and department leaders, leading cross functional meetings, to manage projects from conception through completion, establishing goals, deliverables, timelines, and assigning clear ownership and taking ownership where applicable.
Facilitate and lead the initiation/kick-off of all critical project meetings and coordination exercises with internal staff, key stakeholders, and external users to ensure responsibilities are efficiently, accurately, and effectively communicated and understood by all concerned.
Optimize and oversee workflows to ensure effective collaboration between IT, Warehouse, Lab and Retail and Customer service/ecommerce. Create documentation workflows.
Monitor project progress, proactively identify roadblocks, and provide solutions to ensure on-time and within-budget delivery.
Establish automated key metric driven reports distributed to the Executive management and the key stakeholders.
Oversee vendor relationships, contract negotiations, and management of external partners.
Provide strategic recommendations to Executive Management and stakeholders.
Prepare business presentations for executive management and stakeholders.
Develop and utilize BI for reporting purposes.
Develop and implement project management best practices to ensure efficient workflows and timely project execution.
Qualifications:
Bachelor's Degree required.
Prior experience in business operations role in a retail or wholesale environment with an ecommerce component that focused on process improvement
At least 5 years' project management experience
Proven track record with managing projects particularly related to IT systems integrations
Proven ability to manage multiple priorities in a fast-paced environment.
Strong leadership experience driving cross-functional initiatives with minimal supervision.
Demonstrated success in optimizing workflows, managing timelines, and allocating resources across diverse projects.
Strong leadership skills managing teams and conducting themselves in a professional manner at all times.
Effective relationship building skills with leadership and stakeholders to establish trust and credibility
Ability to proactively listen to the issues and needs to develop a strong action plan
Position onsite based in Farmingdale NY
Sr. Director, Benefits
Dublin, CA jobs
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Senior Director of Benefits is responsible for developing and leading a comprehensive benefits strategy, the design, and administration of all associates benefit programs that supports organizational goals and enhances associate experience. This role ensures that benefits offerings are competitive, innovative, cost-effective, compliant, and aligned with the company's Total Rewards philosophy and business objectives. The Senior Director will partner closely with HR leadership, Finance, Legal, and external vendors to deliver programs that attract, retain, and engage top talent in the industry.
This leader will manage and develop a high-performing benefits team, and will foster a culture of collaboration, continuous improvement, and customer service.
The Senior Director will report to the Senior Vice President of Total Rewards and will interact frequently with Executives across the Company.
The base salary range for this role is $152,200 - $241,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
ESSENTIAL FUNCTIONS:
• Evaluate new programs and market trends for potential application to Ross. Assess the competitiveness of all programs and practices against industry standards and comparable companies to ensure competitive positioning of benefits programs.
• Establish annual priorities and overall benefits strategic direction, ensuring that all benefits and retirement programs are aligned with the Company's annual and long-term strategic objectives. Provide the tactical strategy to implement new benefits programs and ensure efficient ongoing operations of existing programs.
• Lead and develop team of benefits professionals focused on health and welfare, wellness, and retirement programs strategy, design and administration.
• Partner in selection and management of relationships with vendors, brokers and carriers, including monitoring of cost, service levels, processes, and accuracy of data.
o Monitor administrative costs and pricing of benefit programs and recommend cost-containment strategies.
o Evaluate effectiveness of medical management and other benefits programs.
• Oversee outsourced administration and operations of benefit and retirement plan.
• Oversee the effective communication of the Company's employee benefits plans and programs to optimize impact and understanding.
• Ensure compliance with all federal, state, and local regulations, including ERISA, COBRA, HIPAA, FMLA, ACA etc.; keep up-to-date on legal and legislative issues related to all benefit and retirement plans and maintain accurate documentation and reporting for audits and regulatory requirements.
COMPETENCIES:
People
• Building Effective Teams (for managers of People and Projects)
• Developing Talent (for managers of people only)
• Collaboration
Self
• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict
Business
• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility
• Ability to influence and build relationships across all levels of the organization.
• Excellent analytical, negotiation, and communication skills.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Bachelor's degree in Human Resources, Business Administration, or related field.
• 10+ years of progressive experience in benefits management, with at least 5 years in a leadership role in a company of similar or larger size preferred.
• A forward-thinking and creative individual with excellent interpersonal, communication and presentation skills.
• A strategic planner with sound business skills, analytical ability, good judgment and a strong operational focus.
• Proven experience managing large-scale benefits programs in a multi-state or retail environment.
• Strong knowledge of benefits regulations and compliance requirements.
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
#LI-HYBRID
SUPERVISORY RESPONSIBILITIES:
1-2 Senior Managers, Benefits
3-5 Benefits Associates
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Production Director | Wovens, Suits, RTW
New York, NY jobs
Director of Production | Wovens, Suits, RTW
G-III Apparel Group New York City Metropolitan Area (On-site)
G-III Apparel Group is currently seeking a Director of Production to join the Suits & Separates team, based in New York City.
Profile:
The Director of Production plays a pivotal role in overseeing the production processes for woven suit separates and RTW. You will be responsible for managing the production timeline, ensuring quality standards are met, and optimizing efficiency in production operations. Collaborate closely with cross functional partners such as design, technical design, and global sourcing partners.
Reporting to: VP of Production
Brand/Product Focus: Suits, Wovens, RTW
Location (On-Site): New York City, Midtown Manhattan - Fashion District
ESSENTIAL JOB RESPONSIBILITIES
Analyze and negotiate garment FOB costing with overseas offices and direct vendors.
Monitor and negotiate garment costing to meet or exceed corporate margin goals.
Work with design & merchandising teams as well as partners in overseas teams to supply costing options on marginally challenged styles.
Issue purchase orders and aid in monitoring the production process.
Confirm all costing and deliveries each season for all styles.
Work with buyer and merchandising on any production delivery delays and marginally challenged product.
Collaborate with Fabric, Design, and Technical Design.
Daily email communication with logistics regarding air & sea bookings.
Daily email communication with QC regarding quality issues.
Work with Sales teams for projections, minimums, deliveries, and sample requests.
Requirements:
Minimum 8 years of experience in overseas production management.
Prior experience with suit separates and RTW categories preferred.
Strong cost negotiating skills combined with a detailed knowledge and understanding of garment cost breakdown.
Ability to work in fast-paced environment.
Understanding of product development process.
Strong Excel and other computer skills.
Must have the knowledge of how to estimate pricing.
Knowledge of garment testing.
The pay range for this position is: $120,000 - $130,000 per year.
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.
About G-III Apparel Group, Ltd. | *************
G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry.
G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.
Senior Director, Legal Affairs, Labor & Employment, Safety & Security
Anaheim, CA jobs
Senior Director, Legal Affairs, Labor & Employment, Safety & Security page is loaded## Senior Director, Legal Affairs, Labor & Employment, Safety & Securitylocations: Anaheimtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R-2025-442# *A great experience starts with you!*Join our team to help create and develop the future of live entertainment and sports in Orange County!Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.**Mission:** To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.**Vision:** We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.**Values:** Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold## Job Title:Senior Director, Legal Affairs, Labor & Employment, Safety & Security**Pay Details:**The annual base salary range for this position in California is $210,000 to $260,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.The Senior Director, Legal Affairs is responsible for delivering legal support to OCSE, with a focus on providing labor and employment advice and counsel to the Company's Human Resources team, providing legal advice to the Security team on their policies and procedures, managing the Company's employment litigation portfolio, and advising on occupational health and safety activities, responding to law enforcement requests, and other regulatory matters. This role is responsible for leading the health and safety team and ensuring compliance with Cal/OSHA. This role ensures timely responses to legal inquiries, effective communication on complex legal issues with cross-functional stakeholders, and autonomous skilled management of employment litigation.**Responsibilities*** Oversee a variety of labor and employment litigation matters, including case strategy, managing outside counsel, and monitoring progress* Provide legal advice regarding guest and employee claims and work with Risk Management and Human Resources to proactively address incidents* Provide advice on a wide variety of legal issues, including but not limited to liability, regulations, employment law, and law enforcement inquiries to minimize risk* Work with business teams to identify and implement risk reduction strategies and help inform executive decision-making* Partner with the Company's ownership group's legal team to ensure the Company's development and deployment of legal strategies is consistent with the ownership group's labor and employment, litigation, compliance, and exposure containment philosophies and strategies across its enterprise* Coordinate and provide reporting to the ownership group's legal team on relevant matters, including exposure analysis and providing regular updates on compliance efforts and material litigation, labor, and employment developments.* Partner with the Company's Security team to review and develop policies and procedures in furtherance of opening and readiness for worldwide events and SAFETY Act certification* Respond to employment related inquiries and subpoenas* Serve as a trusted legal advisor to the Company's HR department on employment and labor relations matters, including employee relations, compliance, reasonable accommodations, performance management, and dispute resolution* Assist in the development and implementation of policies and procedures to minimize legal risks for the Company, including in coordination with the ownership group's legal team for enterprise-wide strategic initiatives or as otherwise appropriate* Oversee internal investigations to ensure legal privilege and provide strategic advice on outcomes and actions* Design and deliver training programs to ensure compliance with legal standards and best practices* Collaborate with other departments to support business projects and simplify complex legal issues for non-legal team members and serve as a trusted advisor* Facilitate internal and external discovery processes, including document review and production* Review and approve standard motions and other litigation documents* Provide ongoing mentorship and support to junior legal team members* Perform other duties and projects as assigned**Skills*** 6+ years of legal practicing experience, with minimum of 2 years of in-house experience in a corporate law department and extensive labor and employment experience* Litigation, California wage and hour law, and traditional labor experience* Legal research and writing experience* Excellent organization and communication skills (verbal and written)* Comfortability in a dynamic and fast-paced environment**Knowledge, Skills and Experience****Education -** Doctoral or Professional Degree**Experience Required -** 6+ YearsThis position is on-site.Company:OC Sports & Entertainment, LLC**Our Commitment:***We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.**Thanks for your interest in becoming part of OCVIBE!*
#J-18808-Ljbffr
Senior Director, Legal Affairs: Labor, Employment & Safety
Anaheim, CA jobs
A major sports and entertainment organization in Anaheim seeks a Senior Director for Legal Affairs. This role focuses on labor and employment legal matters, requiring over 6 years of experience, including substantial in-house experience. The successful candidate will provide strategic legal support, manage litigation, and lead initiatives on compliance. This position offers a salary range of $210,000 to $260,000 annually.
#J-18808-Ljbffr
Director Pricing & Analytics
Chesapeake, VA jobs
DIRECTOR, PRICING & ANALYTICS
The Director of Pricing & Analytics is a strategic enterprise leader responsible for defining, optimizing, and executing pricing strategies across more than 8,000 retail locations. This role ensures the company delivers a compelling value proposition, maintains a competitive price position, and achieves required financial and operational outcomes. The Director partners closely with Merchandising, Finance, IT, Store Operations, and Executive Leadership to shape pricing principles, leverage advanced analytics, and improve price perception across all lines of business.
This leader oversees the full pricing lifecycle-including everyday retail, markdowns/clearance-while driving customer-centric merchandising through store clustering, item segmentation, and merchandising category/class roles. The Director also manages forecasting processes that support financial planning, labor modeling, assortment planning, and distribution center volume projections. As the head of the Pricing, Analytics, and Execution team, this individual is responsible for developing talent, fostering a test-and-learn culture, and stewarding pricing governance and operational excellence.
Principal Duties & Responsibilities
Lead Enterprise Pricing Strategy for a $13B Fortune 500 Retailer
• Establish and evolve Family Dollar's enterprise pricing vision, strategy, and principles across all businesses.
• Refresh and maintain core pricing frameworks, including price roles, KVIs, competitive sets, zoning and clustering architecture, and category pricing strategies.
• Ensure pricing supports customer value perception, brand positioning, and financial goals.
Drive Insights, Analytics, and Optimization
• Leverage competitive intelligence, market trends, price elasticity, and customer perception to inform pricing decisions.
• Oversee base price modeling, demand forecasting, and markdown optimization using advanced analytics and price optimization software
• Drive partnership and collaboration with Merchants to mitigate cost and retail changes to our customers.
Oversee Pricing Operations Across 8,000+ Stores.
• Ensure flawless execution of all everyday, promotional, and markdown pricing actions.
• Partner with Merchandising, Planning, IT, Marketing, Legal, Store Operations, and other functions to streamline processes and enhance operational effectiveness.
• Serve as product owner for pricing and merchandising technologies, lead the implementation and management of price optimization software.
Build, Lead, and Develop a High-Performing Team
• Provide direct leadership, development, and coaching to Pricing, Analytics, and Execution team members.
• Drive hiring, training, talent development, while fostering a culture of teamwork
Governance, Communication, and Cross-Functional Influence
• Establish pricing governance, guardrails, and accuracy standards to ensure compliance and financial integrity.
• Communicate results, insights, and recommendations to senior leadership, influencing enterprise strategic decisions.
• Champion customer value and enterprise profitability across the organization.
Skills & Competencies
• Deep knowledge of pricing strategy, forecasting, segmentation, analytics, and cross-functional retail systems.
• Strong leadership, communication, and influencing skills with the ability to drive alignment at all organizational levels.
• Demonstrated ability to navigate ambiguity, build strategy, and manage multiple priorities while operating with urgency
• Highly analytical with experience in merchandising analytics, elasticity, and profit optimization.
• Experience with statistical modeling, multivariate analysis, volumetric forecasting, and syndicated data strongly preferred.
Education / Experience
• Advanced degree in Business, Engineering, Mathematics, Economics, or related field preferred. Master's degree preferred.
• 8-10 years of experience in retail merchandising, supply chain, or marketing roles.
• 1-3 years of pricing management experience required.
• Consulting experience is a plus
Director of Reverse Logistics
New York, NY jobs
The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company's reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements.
Success in this role requires exceptional leadership, strong communicator who navigate operational challenges - particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results.
Key Responsibilities:
1. Leadership & Strategy
Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives.
Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability.
Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts.
Create clear performance expectations and succession plans for key roles within the department.
Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence.
2. Customer Experience & Process Improvement
Develop customer-centric return and service programs that enhance satisfaction and simplify processes.
Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time.
Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management.
Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience.
3. Operational Excellence & Risk Management
Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed.
Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies.
Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses.
Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices.
Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions.
4. Cross-Functional Collaboration & Communication
Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes.
Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination.
Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction.
Provide executive-level reporting on return rates, vendor performance, financial impact, and process improvements.
Additional Responsibilities:
Specific Knowledge, Skills and Abilities:
✔ Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value.
✔ Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics.
✔ Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction.
✔ Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal.
✔ Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures.
✔ Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies.
✔ Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization
Preferred Education, Experience and Licenses:
Bachelor's degree required in Management, Business, Logistics, or a related field.
Master's degree preferred (MBA or Operations/Supply Chain specialization).
Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations.
Strong experience leading teams and driving process improvements.
Physical Environment/Occupational Risks
This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.
Global Safety and Security Center Operator
Marlborough, MA jobs
The Opportunity: Contribute To The Growth Of Your Career.
Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology.
3rd Shift Position (11pm-7am) 5 day schedule/7 day availability
The main duties to be completed within the role of GIS SOC Operator include but not limited to the following:
Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities
Responsible for all control room operations, including CCTV review.
Ensure that all incidents are dealt with, logged and communicated in accordance with procedures
Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers
Support major incident command, control and crisis management and provide recommendations.
Knowledge of how to use security and fire alarm systems
Must be able to be contacted while on shift
Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs
Qualifications:
Bachelor's degree or 1-4 years of experience in lieu of degree
working experience with Incident Management and Change Management
Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously.
Troubleshooting experience
Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander
Accountability and Trust
Unquestionable integrity and ethic
Training Site Director
Sunnyvale, CA jobs
California Young World is a Title 5 Play-Based child development center proudly accredited through Quality Matters. We offer a distinguished infant/toddler, preschool & school age program that supports the healthy development of children from 6 weeks through 5th grade. The California Foundations and Frameworks, along with our Creative Curriculum, form the core that guides us in our stellar educational approach. We are open Monday - Friday, 6:30AM - 6:00PM, and have a capacity with Community Care Licensing for 328 glorious children between our 3 phenomenal sites. Excellent benefits package!
Role Description
We are seeking a dedicated Training Site Director to join our team in Sunnyvale, CA. This full-time, on-site role (9:00AM - 6:00PM) is responsible for:
Day to day program operations of the California Young World training center at the Fairwood location (daily attendance, enrollment department policies and procedures, child licensing files, immunization data, reflective supervision, ongoing coaching and mentoring of classroom staff, facilitates the completion of assessments, supports master teachers in all teaching models, approves lesson plans, does classroom observations, role models effective communication, manages ratios and coverage, assists with the PAC, submits purchasing requests and ensures NAEYC Ethical Code of Conduct is enforced.
Overseeing the training and onboarding of all new staff.
Supervison of the mentor training staff and all staff and Fairwood site.
Coodination with Program Director on parent engagement activities and parent education activities.
Liasion between state licensing and CYW, and is a member of the Leadership team.
Assistance with annual self evaluation and Quality Matters.
Ensures environments are developmentally appropriate and in complice with Title 22, H&S code and Title 5.
Attends meetings as required.
This role is ideal for a strong leader who can balance hands-on site management with training and development responsibilities to ensure consistency and excellence.
Qualifications & Skills
BA required, MA preferred
Site Supervior permit required
Minimum 4 years experience as a supervisor, trainer and mentor in a licensed child development center
Bilingual biliterate a plus
Must be able to pass the California Criminal Clearance through Livescan
Must be self motivated, enthusiastic, dependable, detailed orientaed, flexible, multi-tasker and driven toward quality
Strong training, development, and coaching skills
Exceptional organizational and leadership abilities
Excellent communication and interpersonal skills
Proficiency in conflict management and resolution
Ability to work collaboratively with a diverse team
Must present a neat and professional apperance
Director of Distribution
Dallas, TX jobs
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.
Title: Director of Distribution
Location: Dallas Distribution Center
Reports To: VP of Distribution
Description:
The Distribution Director is a strategic leader responsible for overseeing the overall operations and performance of the distribution network. This role ensures efficiency, cost-effectiveness, compliance, and safety while driving operational excellence and aligning with the company's business goals. The Distribution Director collaborates with cross-functional teams to optimize processes, enhance customer satisfaction, and foster a culture of continuous improvement.
Essential Duties & Responsibilities:
Both strategic and hands-on, this leader ensures the distribution and delivery of Arhaus products; ensuring proper receipt of goods and materials from global partners, shipping to stores and distribution centers, to our 3PL hub providers for delivery to furnish our customers' homes.
Key fundamental skill sets for this role will be:
Strategic Leadership:
Develop and execute distribution strategies that align with the company's goals.
Monitor industry trends and implement innovative practices to maintain a competitive advantage.
Operational Excellence:
Oversee day-to-day operations, ensuring timely and accurate order
Implement systems and processes to optimize warehouse operations, inventory management, and transportation.
Set and monitor key performance indicators (KPls) to track efficiency, productivity, and customer satisfaction.
Make safety as a top priority and creates a safety focused culture.
Team Management:
Lead, mentor, and develop distribution managers and teams to achieve operational goals.
Foster a high-performance culture emphasizing safety, quality, and accountability.
Budget Management:
Prepare and manage the distribution budget, ensuring cost controls and achieving financial targets.
Identify opportunities for cost reduction without compromising service quality.
Collaboration & Communication:
Act as a liaison between distribution operations, supply chain, sales, and customer service teams.
Ensure clear communication and seamless coordination across all departments.
Regulatory Compliance:
Ensure compliance with all local, state, and federal regulations related to distribution.
Maintain safety and quality standards throughout all distribution processes.
Technology & Process Improvement:
Drive the adoption of technologies and systems to streamline operations.
Lead continuous improvement initiatives to enhance efficiency and scalability.
Key Competencies
Strategic Thinking
Operational Efficiency
Leadership & Team Development
Customer Focus
Financial Acumen
Innovation and Continuous Improvement
Requirements:
Bachelor's degree in supply chain management, Logistics, Business Administration, or relevant experience; Master's degree preferred.
Minimum of 5 years of progressive leadership experience in distribution, logistics, or supply chain management.
Strong knowledge of warehouse operations, transportation, and inventory management systems.
Proven ability to lead and manage large teams in a fast-paced environment.
Experience with budgeting, financial analysis, and cost.
Excellent problem-solving, decision-making, and analytical skills.
Strong communication and interpersonal skills, with the ability to influence and collaborate effective.
Proficiency in supply chain software and technologies, including warehouse management systems (WMS) and enterprise resource planning (ERP) systems.
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
Technical Services Director
San Francisco, CA jobs
WHO ARE WE? We are the VMS Co-Op, a group of fast growing companies in the Vitamins, Minerals and Supplements (VMS) space. The VMS Co-Op includes OLLY, (********************** SmartyPants and future acquisitions to come! This position's home company is OLLY.
ABOUT YOU
You are an experienced and results-driven leader in manufacturing, recognized for your ability to deliver successful commercial launches and fostering high performance in fast-paced environment. You are adept at navigating complex technical challenges, uniting cross-functional groups and guiding technical initiatives to completion. With a strong bias for action and strategic mindset, you promote a culture of continuous improvement.
Reporting to the Chief Product Officer, the Director of Technical Services is responsible for overseeing the technical aspects of gummy production, ensuring that all processes and products meet the highest standards of quality and efficiency. This role involves managing technical teams (internally and externally) and working cross functionally with operations and quality in developing and implementing technical strategies, ensuring compliance with industry regulations.
KEY RESPONSIBILITIES
+ Oversee Production Processes: Manage and supervise the gummy manufacturing process, including scale up; ensuring that all production activities are carried out efficiently and meet quality standards.
+ Technical Leadership: Provide technical direction and support to the R&D and production teams, including troubleshooting and resolving technical issues as they arise.
+ Quality Assurance: Develop and implement in-process procedures to ensure that all products meet the required specifications and standards.
+ Research and Development: Lead R&D efforts to improve gummy products and manufacturing processes, including optimization of critical processing parameters, scale up, verification/validation and technical transfers. Lead R&D design at pilot scale for innovation, change management and savings programs including transfer to scale up. Compliance: Ensure that all manufacturing activities comply with industry regulations and company policies.
+ Team Management: Recruit, train, and manage technical staff, fostering a culture of continuous improvement and excellence.
+ Budget Management: Develop and manage the technical budget, ensuring that resources are allocated effectively and efficiently.
+ Collaboration: Work closely with other departments, such as marketing, sales, quality and supply chain, to ensure that technical requirements are met and aligned with business goals.
CAPABILITIES + SKILLS REQUIRED
+ Minimum of 10 years of experience in food manufacturing, with at least 5 years in a leadership role.
+ Technical experience in establishing, scaling and transfer of gummy manufacturing in the nutraceutical industry including the establishment of technical policies, procedures and reports
+ Technical Expertise: In-depth knowledge of gummy manufacturing processes and technologies.
+ Leadership: Proven ability to lead and manage technical teams effectively.
+ Problem-Solving: Strong analytical and problem-solving skills.
+ Communication: Excellent verbal and written communication skills.
+ Innovation: Ability to drive innovation and continuous improvement in manufacturing processes.
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
+ Initial video screen with a member of our Talent team
+ Round 1: Conversation with the Hiring Manager + 1-2 conversations with other Ollies on the team
+ Round 2: 2-3 conversations with team or cross functional Ollies
+ Final Round: Homework*
*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as soon as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote, USA
HOURS: Full time, exempt (salary)
MANAGER: Chief Product Officer
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
TRAVEL: up to 50%
WHAT WE OFFER:
+ An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
+ We pay 100% of the premiums for employee-only medical, dental + orthodontics, and vision insurance
+ 4 weeks PTO + paid holidays + 12 Mental Health Days per year
+ 100% Paid parental leave, Fertility + Adoption Benefits
+ Annual Bonus
+ 401(k) plan with Employer Match
+ Hybrid Work + Wellness + Cell Phone Stipends
+ Free product
+ And much more!
OLLY is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, and for employees working in California, ancestry, ethnicity, gender identity and expression, sexual orientation, marital status, protected medical condition, or any other protected status in accordance with all applicable federal, state and local laws.
Now Hiring - All Departments!
Boerne, TX jobs
Job Description
Honda of Boerne Coming Summer 2026
We're excited to announce that Honda of Boerne, part of the Pohanka Automotive Group, is opening in Summer 2026. Pohanka has been a trusted name in the automotive industry for over 100 years, and we're now hiring for positions in all departments including sales, service, parts, and administration.
Please submit your resume and cover letter to be considered for these exciting opportunities.
Who We Are
Pohanka Automotive Group is a privately owned and operated automotive group headquartered in Chantilly, Virginia, with 22 dealerships across Texas, Virginia and Maryland , representing 16 automotive brands. Founded in Washington, D.C., in 1919, Pohanka Automotive Group operates with core values of making every interaction easy, delivering outstanding customer service, and building lasting relationships. Are you ready to join our team?
What we Offer
Opportunity for advancement
Paid vacation
Extensive benefits package including medical, dental, vision, life, and disability insurance
401(k) plan with employer contribution
Employee discounts
Supportive team environment
Join us as we bring the Honda experience to Boerne. Apply today!
Now Hiring - All Departments!
Boerne, TX jobs
Honda of Boerne Coming Summer 2026
We're excited to announce that Honda of Boerne, part of the Pohanka Automotive Group, is opening in Summer 2026. Pohanka has been a trusted name in the automotive industry for over 100 years, and we're now hiring for positions in all departments including sales, service, parts, and administration.
Please submit your resume and cover letter to be considered for these exciting opportunities.
Who We Are
Pohanka Automotive Group is a privately owned and operated automotive group headquartered in Chantilly, Virginia, with 22 dealerships across Texas, Virginia and Maryland , representing 16 automotive brands. Founded in Washington, D.C., in 1919, Pohanka Automotive Group operates with core values of making every interaction easy, delivering outstanding customer service, and building lasting relationships. Are you ready to join our team?
What we Offer
Opportunity for advancement
Paid vacation
Extensive benefits package including medical, dental, vision, life, and disability insurance
401(k) plan with employer contribution
Employee discounts
Supportive team environment
Join us as we bring the Honda experience to Boerne. Apply today!
Auto-ApplyDirector, Event Technology (SNE), Hotel Services - Embassy Suites Boulder
Boulder, CO jobs
The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue between $450k - $900k and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues.
Key Job Responsibilities
Venue Partner Relationships
* Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.
* Services events and act as a point of escalation when needed.
* Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business.
* Consults with Venue Sales Leadership on sales strategies
* Participates in business review presentations.
Financial Management & Reporting
* Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
* Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
* Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
* Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
* See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
* Participate in business review presentations as needed, in collaboration with regional management.
* Manage location P & L and develop action plans to address deficiencies/grow the business.
* Confirms venue partners process all payments to Encore in a timely basis.
Operations Management
* Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes.
* Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.
* Anticipate equipment challenges and changes in a timely and professional manner.
* Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
* See the Big Picture by efficiently sharing labor and equipment within the local market.
* Attend all operational venue meetings such as daily stand up meetings with venue operations staff.
Technical Ability
* Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner.
* Effectively utilizes applicable company computer systems.
* Act as the solo on-site technician for events, if necessary.
Sales Management
* Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
* Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
* Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
* Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
* Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
* Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
* Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
* Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
* Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
* Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Customer Service
* Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various Encore supporting functions and departments.
* Position will have oversight to personnel to assist with event execution.
* Exceed the expectations and needs of internal and external customers.
* Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly.
* Monitor small venues and check in on customers throughout the day.
* Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards.
People Development
* Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
* Embrace and foster the Company's Core Values.
* Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
* Manages the human resources activities including selection, performance management, and learning
* Provide focused and continued coaching to develop the skills of team members.
* Train employees on Encore standards for service and equipment, and ensures they are properly trained on company computer systems.
* Recommend team members for training opportunities, as needed.
* Ensure Encore's D,E &I initiatives are implemented.
Job Qualifications
* Bachelor's degree is preferred or equivalent experience
* 3+ years of audio visual experience
* 1+ years of supervisory experience
* 2+ years of customer service or hospitality experience is preferred.
* Sales experience is a plus
* Working knowledge of audio visual equipment in a live show environment
* Must be able to successfully complete Level 3 Skills training
* Proficiency with the use of computer hardware
* Proficiency with computer software and programs, including the Internet and Microsoft Office
* Effective leadership abilities and customer satisfaction focus.
* A valid driver's license is required for team members who may operate Company vehicles.
Competencies (by Core Values)
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Manages Ambiguity
Drive Results
* Directs Work
* Achieves Goals
See The Big Picture
* Financial Acumen
Value People
* Builds Effective Teams
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
General Physical Activities
* Sitting: 2-3 hours per day
* Standing: 4-5 hours per day
* Walking: 4-5 hours per day
* Stooping: 2-3 hours per day
* Crawling: 2-3 hours per day
* Kneeling: 2-3 hours per day
* Bending: 2-3 hours per day
* Reaching (above your head): 2-3 hours per day
* Climbing: 0-1 hour per day
* Grasping: 4-5 hours per day
Lifting Requirements
* 0 - 15 lbs*: Frequently
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs: Occasionally
* Over 100 lbs: Occasionally
Carrying Requirements
* 0 - 15 lbs*: Frequently
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs: Occasionally
* Over 100 lbs: Occasionally
Auditory/Visual Requirements
* Close Vision: Continuously
* Distance Vision: Continuously
* Color Vision: Frequently
* Peripheral Vision: Occasionally
* Depth Perception: Frequently
* Hearing: Continuously
Pushing/Pulling Requirements
* 0 - 15 lbs*: Frequently
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs*: Occasionally
* Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Director, Event Technology II, Hotel Services - Denver
Denver, CO jobs
The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues.
Key Job Responsibilities
Financial Management and Reporting
- Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
- Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
- Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
- Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
- See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
- Participate in business review presentations as needed, in collaboration with regional management.
- Review and manage location P & L and develops action plans to address deficiencies/grow the business
- Confirms venue partners process all payments to Encore in a timely basis.
Operations Management
- Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed.
- Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance with brand standards.
- Anticipate equipment challenges and changes in a timely and professional manner.
- Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
- See the Big Picture by efficiently sharing labor and equipment within the local market.
- Attend all operational venue meetings such as daily stand-up meetings with venue operations staff.
Sales Management
- Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
- Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Collaborate with vendors and other departments/divisions of the company to capture and service events.
- Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
- Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
- Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Customer Service
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
- Position will have oversight to personnel to assist with event execution.
- Exceed the expectations and needs of internal and external customers.
- Meet with guests on site to confirm that their needs are met, and the equipment setup is accurate and working properly.
- Monitor small to medium size events and check in on customers throughout the day.
- Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image.
Technical Ability
- Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner.
- Effectively utilizes applicable company computer systems.
- Act as on-site technical expert as needed for events.
- Assist on the floor with operations as needed.
People Development
- Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
- Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
- Manage the human resources activities including selection, performance management, and learning.
- Provide focused and continued coaching to develop the skills of team members.
- Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems.
- Recommend team members for training opportunities, as needed.
Job Qualifications
- Bachelor's degree is preferred or equivalent experience.
- 3+ years of audio-visual experience.
- 2+ years of operations/supervisory experience.
- 3+ years of customer service or hospitality experience is preferred.
- Sales experience is a plus.
- Working knowledge of audio-visual equipment in a live show environment.
- Proficiency with the use of computer hardware.
- Proficiency with computer software and programs, including the Internet and Microsoft Office.
- Effective leadership abilities and customer satisfaction focus.
- A valid driver's license is required for team members who may operate Company vehicles.
Competencies
Deliver World Class Service
- Hospitality
Do The Right Thing
- Courage
Drive Results
- Optimizes & Aligns Work
See The Big Picture
- Strategic Mindset
Value People
- Organizational Savvy
- Values Diversity
- Develops Talent
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
General Physical Activities
- Sitting: 2-3 hours per day
- Standing: 4-5 hours per day
- Walking: 4-5 hours per day
- Stooping: 2-3 hours per day
- Crawling: 2-3 hours per day
- Kneeling: 2-3 hours per day
- Bending: 2-3 hours per day
- Reaching (above your head): 2-3 hours per day
- Climbing: 0-1 hour per day
- Grasping: 4-5 hours per day
Lifting Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Auditory/Visual Requirements
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Occasionally
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
\#INDOPER
Salary Pay Range: $68,456.00 - $75,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Director, Event Technology (SNE), Hotel Services - Embassy Suites Boulder
Boulder, CO jobs
The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue between $450k - $900k and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues.
Key Job Responsibilities
Venue Partner Relationships
- Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.
- Services events and act as a point of escalation when needed.
- Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business.
- Consults with Venue Sales Leadership on sales strategies
- Participates in business review presentations.
Financial Management & Reporting
- Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
- Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
- Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
- Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
- See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
- Participate in business review presentations as needed, in collaboration with regional management.
- Manage location P & L and develop action plans to address deficiencies/grow the business.
- Confirms venue partners process all payments to Encore in a timely basis.
Operations Management
- Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes.
- Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.
- Anticipate equipment challenges and changes in a timely and professional manner.
- Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
- See the Big Picture by efficiently sharing labor and equipment within the local market.
- Attend all operational venue meetings such as daily stand up meetings with venue operations staff.
Technical Ability
- Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner.
- Effectively utilizes applicable company computer systems.
- Act as the solo on-site technician for events, if necessary.
Sales Management
- Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
- Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
- Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
- Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
- Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
Customer Service
- Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various Encore supporting functions and departments.
- Position will have oversight to personnel to assist with event execution.
- Exceed the expectations and needs of internal and external customers.
- Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly.
- Monitor small venues and check in on customers throughout the day.
- Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards.
People Development
- Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
- Embrace and foster the Company's Core Values.
- Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
- Manages the human resources activities including selection, performance management, and learning
- Provide focused and continued coaching to develop the skills of team members.
- Train employees on Encore standards for service and equipment, and ensures they are properly trained on company computer systems.
- Recommend team members for training opportunities, as needed.
- Ensure Encore's D,E &I initiatives are implemented.
Job Qualifications
- Bachelor's degree is preferred or equivalent experience
- 3+ years of audio visual experience
- 1+ years of supervisory experience
- 2+ years of customer service or hospitality experience is preferred.
- Sales experience is a plus
- Working knowledge of audio visual equipment in a live show environment
- Must be able to successfully complete Level 3 Skills training
- Proficiency with the use of computer hardware
- Proficiency with computer software and programs, including the Internet and Microsoft Office
- Effective leadership abilities and customer satisfaction focus.
- A valid driver's license is required for team members who may operate Company vehicles.
Competencies (by Core Values)
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Manages Ambiguity
Drive Results
- Directs Work
- Achieves Goals
See The Big Picture
- Financial Acumen
Value People
- Builds Effective Teams
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
General Physical Activities
- Sitting: 2-3 hours per day
- Standing: 4-5 hours per day
- Walking: 4-5 hours per day
- Stooping: 2-3 hours per day
- Crawling: 2-3 hours per day
- Kneeling: 2-3 hours per day
- Bending: 2-3 hours per day
- Reaching (above your head): 2-3 hours per day
- Climbing: 0-1 hour per day
- Grasping: 4-5 hours per day
Lifting Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Auditory/Visual Requirements
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements
- 0 - 15 lbs*: Frequently
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Occasionally
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Salary Pay Range: $61,921.60 - $66,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.